Angela Stewart-Hayes

3841 Cain Mill Drive, Lithonia Georgia 30038

Cell: (678) 361-6764
Email: ahayes88@yahoo.com

EDUCATION & SKILLS

Florida A&M University, Tallahassee Florida
Bachelor of Science in Computers and Information Systems
May 1993

Data Base Experience:

Oracle8 -12c, Microsoft SQL

Operating Systems:
UNIX, NT, Dos, Windows, Linux

Hardware Experience
Sun Solaris, HP, Dell, IBM

DBA Tools:
OEM, Toad, BMC, Query Analyzer

PeopleSoft: (8.x to 9.2)

CRM, CS, EPM, FSCM, HCM, Portal

PeopleTools 8.x to 8.54

Third Party Tools:

Weblogic, Tuxedo, Crystal, Microsoft Office, Adobe, UC4, Tumbleweed, Stat, Phire

QA Tools:
Loadrunner, AutoSys

Certifications:
Oracle Fusion Application Security Specialist

SUMMARY

 Sr. PeopleSoft System Administrator with over 18 years of PeopleSoft System Administration
including Infrastructure re-design, installation and configuration to support large scale
PeopleSoft FSCM, HCM, CRM and Portal System upgrades.
 Performed numerous upgrades (multi-paths 8.x, 9.1 running on different platforms –Oracle
and MS SQL Server) to include performing the duties of MS SQL Server DBA and Oracle
DBA.
 Performed PeopleSoft system tools upgrade (tools versions 8.47 to 8.53)
 Performed PeopleSoft Upgrade Lead duties for the installation & Upgrade -PeopleSoft HCM,
FSCM, CRM, Portal, EPM, Portal
 Performed backup DBA duties for MS Sql Server and Oracle databases
 Responsible for change control management and executing all production migrations for
Peoplesoft environments
 Configured multi-Servers, load balanced High Availability environments for 9.1 Production
databases
 SOA (Service Oriented Architecture

PeopleSoft Administrator
Application Architect
Company: IBM
May 2016 to Present

PeopleSoft HCM 9.2, PeopleTools 8.55.12, PUM21, Phire

Format: Oracle 11g,
OS: Windows
Client: Veteran Affairs
Clearance: Government T2

Projects:
VA PeopleSoft Upgrade HCM9.2, PeopleTools 8.55, PeopleSoft Administration

Role:
 Change Management Lead
 Support current and new PeopleSoft environment
 Installation and administration of Change Management tool, Phire
 Work with Functional and Development team troubleshooting, bugs, defects,
enhancements, and integrations in the HCM9.2 environment.
 Work to resolve client issues
 Document process and procedures
 Experience with all phases of ERP application development including requirements
analysis, fit/gap, design, development, test and deployment
 Experience with all phases of application testing including system, integration, parallel,
etc
 Experience supporting PS 9.2 upgrade strongly preferred.

Senior PeopleSoft Administrator

Company: ADR
October 2015 to February 2016
Chubb Insurance (Contract)

Task: PeopleSoft Upgrade 9.2

Format: Oracle 11g, PeopleSoft 9.2
OS: UNIX, Windows
Job Task: PeopleSoft Upgrade 9.2 team, PeopleSoft support, PeopleSoft Testing, FSCM, HCM

Software:
 HP LoadRunner
 AutoSys
  Stat

Administrative Task
 Responsible for the day to day support of Production and Test environments
 Configuration of Webservers, Appservers and Batch servers for Test and Production
environments
 Web and Appserver load balancing
 Batch processing
 Webserver, Appserver
 Configuration of Integration Broker
 Configuration of Report Repository
 Application Messaging
 Integration Broker
 Databases Refresh
 Apply PeopleSoft updates, patches & fixes for all environments
 Change Management via Stat

PeopleSoft Change Control Administrator

Company: ERP Analysts
March 2015 to September 2015
Emory University (contract)
PeopelSoft /Phire Administrator
 Provide support to development teams and foster improved application development
including supporting and encouraging formal release management and complying with IT
change management policy and procedure
 Work with PeopleSoft developer teams to apply bundles, service packs, security patches,
regulatory updates, and system upgrades
 Perform PeopleSoft application change control and code migrations between non-
production to non-production environments, and non-production to production
environments
 Use discerning skills to be able to determine if information is missing in migration
requests and, when necessary, confirm with the requestor what the total request should be
 Use time management skills to process non-production migration requests in a timely
manner
 Proactively monitor the posting of scheduled bundles on My Oracle Support; download
and process bundles, tax updates, etc. per dates on the activity calendar
 Keep current with PeopleTools changes and/or PIA changes that may impact the change
control process, and make adjustments where necessary to keep the process operating
efficiently
 Work closely with the Systems group, DBAs, PeopleSoft Administrators, as well as all of
the PeopleSoft developer tech teams to ensure that all aspects of the migration process
are working as expected, and where necessary make changes to improve and document
the process
 Provide migration metrics as part of weekly status reporting; also, provide annual
migration reports for auditors from change control database tables and/or Service-Now
(IT Service Management System) database tables
 Maintain documentation standards by keeping Service Requests updated in Service-Now;
create Change Requests for all production migrations, SQL requests, bundle installs and
tax updates; create emergency Change Requests immediately following the processing of
emergency migrations
 Compliance with and support for Service Management initiatives, policies, and
procedures
 Collaboration with other projects assigned by leadership including cooperation with
Project Management Office (PMO) and ITSMO
 Senior Software Engineer
Company: Computer Science Corporation
August 2014 to February 2015
Company: Geico Corporation
Task: PeopleSoft Upgrade 9.2
Format: Oracle 11g, PeopleSoft 9.2
OS: UNIX, Windows
Job Task: PeopleSoft Upgrade 9.2 team, PeopleSoft support

Job Responsibilities:
 Support Current PeopleSoft system FSCM8.9 and FSCM9.0
 Upgrade PeopleSoft 8.9 and 9.0 to 9.2
 SES installation using Oracle RAC database with Weblogic Clustering.

SES Installation Architecture:

Software/Hardware Version
SES Software 11.2.2.2
SES Software server Windows 2008R2
Weblogic Cluster 10.3.6
Weblogic Servers Windows 2008 R2
PeopleTools 8.53.06
Oracle Database 11.2.0.3 Enterprise Edition
Oracle Database Server Unix
IE 8 or later

Software Installation:
Installation of WebLogic 10.3.6
Installation of PeopleTools 8.53
Installation of SES Application Software
Installation of SES database
Installation of Loopback Adapter
Configuration for SES:
Configure SES administrative Console
Configure SES for Web Clustering
Start SES services
Configure PeopleSoft for SES integration and deployment
ie. IB, Portal, Target Location, Define Search Engine etc..
Configure Search Query
Configure SES Security in PeopleSoft

Software Engineer/ Associate Manager

Company: Accenture
August 2012 to August 2014
Company: AT&T, State of Ohio
Task: Associate Manager and PeopleSoft Lead
Format: All Oracle Applications, Oracle database, SAP, PeopleSoft, Microsoft, SOA,
OS: Linux, UNIX, Windows
Job Task: PeopleSoft Installation, PeopleSoft Upgrade, Production Support, Technical Lead

Primary Job: Software Engineering Associate Manager/ PeopleSoft Team Lead for
Application Hosting Team

PeopleSoft Responsibilities:

 Installation Oracle 11gR3

 Installation Oracle Client
 Installation Weblogic 10.3.6
 Installation Microfocus Server Express 5.1 WPA6
 Installation NetExpress 5.1
 Installation Crystal Report 2008
 Installation Tuxedo 11gR1
 Installation HCM9.1 FP2
 Installation HCM9.2
 Upgrade HCM9.1 to Latest MP6
 Upgrade HCM9.1 to Latest PeopleTools release 8.53
 Installation PeopleTools8.53
 Patch PeopleTools with 8.53.03
 Document Installation Instructions
 Provide Hardware and OS specifications for PeopleSoft environment
 QA PeopleSoft Tester
 Document Test Results

Associate Manager Responsibilities:

Responsible for issues between client, AT&T, and Accenture resources for Application
Hosting Team
Responsible for onboarding new resources
Training new PeopleSoft resources
Monthly Billing Manager
Responsible for Monthly time reporting in CMPM for Application Hosting Team
Monthly CMPM Invoice reports to Accenture
Monthly forecast report for Application Hosting Team
Monthly Time and Expense reporting for Application Hosting Team
Responsible for all duties of the Infrastructure Manager when is he not available

Senior PeopleSoft Administrator

Company: Blue Cross Blue Shield
November 2011 to August 2012
Job Type: Contract
Format: Oracle 10g, 11g, FSCM8.9, 9.1, Ptools 8.51
OS: AIX 6.1
Job Task: FSCM UPGRADE 8.9 to 9.1, Production Support of FSCM8.9

Primary Role is to upgrade of FSCM8.9 to FSCM9.1 and PeopleTools 8.47 to 8.51, while
supporting current FSCM8.9 environment.

PeopleSoft Project Manager

Company: Dell Consulting Services
August 2011 to November 2011
Job Type: Contract
Format: Oracle 10g, FSCM8.9, HCM8.9, Ptools 8.47, CS8.9, Ptools 8.51
OS: Linux, Windows 2008R2
Job Task:
 Manage and Assist in the Migration of PeopleSoft environment from Oracle to
MSSQL
 Manage and Assist in the Upgrade of PeopleTools from 8.47 to 8.51
 Configure, install, setup new MSSQL PeopleSoft environments
  Configure windows in environment for PeopleSoft
 Document steps for migration and upgrade
 Provide Project Plan for implementation
 Work with Technical Team on deliverables
 Provide database and PeopleSoft sizing and configurations for a MSSQL
environment
 Provide Tuning tips for PeopleSoft and MSSQL
 Provide Migration documents
 Provide Senior PeopleSoft Administration assistance to onsite analyst

Senior PeopleSoft Administrator/Technical Lead

Company: Oracle Corporation
March 2010 to May 2011
Job Type: Contract
Format: Oracle10g, 11i, Welogic9.2, FSCM9.0, 9.1, CRM8.9, Portal9.0, EPM9.0, HCM9.0
Ptools: 8.50, 8.51
PIA Applications: FSCM, Portal, CRM, HCM, EPM
OS: Linux, windows2000/2003

Job Task: Oracle OnDemand Implementation Team.

Responsible for the migration and implementation of Oracle clients to Oracle On Demand.
Support and maintenance with Oracle OnDemand. I am responsible for the Implementation,
Migration, Upgrade, Support and Maintenance of PeopleSoft environments. As a member on the
implementation team, my duties as a Senior PeopleSoft Administrator are the following:
 Database Migration
 Migrate Client data to New PeopleSoft Environment located at Oracle OnDemand
Servers
 Implementation – Full PeopleSoft implementation and customization of a new
PeopleSoft environment.
 Upgrade Peopletools/applications/database
 Applying patches and fixes
 Using Change assistant
 Configuring PeopleSoft Services, appserver/webserver/process scheduler
 Fileserver
 Report Repository
 OLM, DES server
 Integration Broker
 Application Messaging
 Nvision
 Crystal
 Datamover
 Application Designer
 Daily production support and maintenance.
 Troubleshooting PeopleSoft related issues.
 Perform Migrations for customizations
 Customer Support
 Database refresh
Upgrade Path:
FSCM 8.8 TO 9.1
HRMS 8.9 TO 9.1
Peopletools 8.46 to 8.51.06

Senior PeopleSoft Administrator

Company: BCD Travel
June 2009 to January 2010
Job Type: Contract
Format: MSSQL2005, Tuxedo9.1, Weblogic9.2, FSCM 8.9, CRM8.9, Portal8.9
Ptool8.44, 8.48

Administrative Task
 Responsible for the day to day support of Production and Test environments
 Configuration of Webservers, Appservers and Batch servers for Test and Production
environments
 Web and Appserver load balancing (F5)
 Batch processing
 Webserver, Appserver and Tuxedo tuning
 Configuration of Integration Broker
 Configuration of Report Repository
 Work with third party integration software to migrate data into PeopleSoft
 Setup File Server
 Application Messaging
 Integration Broker
 Setup Check printer
 Databases Refresh
 Apply PeopleSoft updates, patches & fixes for all environments
 Change Management Director

Senior PeopleSoft and Security Administrator

Company: UHS-Pruitt
April 2006 to April 20, 2009
Job Type: Perm
Format: MSSQL 2000 SP4, Tuxedo 8.1, 9.1, Weblogic 8.1, 9.2, Windows 2000, FSCM8.9,
9.0, HRMS8.9, 9.0 Ptools 8.47.03, 8.48 and 8.49.17, UPK, Citrix Environment

Administrative Task
 Responsible for the day to day support of Production and Test environments
  Configuration of Webservers, Appservers and Batch servers for Test and Production
environments
 Web and Appserver load balancing
 Batch processing
 Webserver, Appserver and Tuxedo tuning
 Configuration of Integration Broker
 Setup EIPs
 Configuration of Report Repository
 Work with third party integration software to migrate data into PeopleSoft
 Setup File Server
 Security Administrator
 UPK installation/trainer
 Application Messaging
 Integration Broker
 Setup Check printer
 Refresh Databases
Installation Task
 Install and Configure the DEMO and SYS environments
 Specialize in upgrades and installations of PeopleSoft environments
 Apply PeopleSoft updates, patches & fixes for all environments
 Refresh Oracle and MSSQL databases as needed by developers or functional teams
 Technical Lead for PeopleSoft Upgrade of FSCM8.8
 Extensive work with the PeopleSoft Upgrade Lab for client customizations.
 Installation and configuration of Stat 5.13a
 Hardware configuration for PeopleSoft environment
 Crystal installations
PeopleSoft Tools
 Installation of client tools or Fat Client (app designer, Nvision and datamover)
 Installation and setup of ODBC
 Change Assistant
 Upgrade Assistant
 Performance Monitor

Implementations
 Upgrade Peopletool7.51 to 8x and HCM8.4
 Upgrade Peopletools 8.19 to 8.46 and FSCM 8.19 to 8.8
 Compile cobols
 Add additional modules
 PeopleTools 8.50 and FSCM9.0

Security Administrator
 Maintain HCM8.9 and FSCM8.9 Security

PeopleSoft Modules
FSCM (AP, GL, AR, Supply Chain(AR, AP, Billing, OM, PO, Esettlement) HRMS
(Payroll) EPM
PeopleSoft Education
Peopletools I, II, PeopleSoft Data Administration tools, PeopleSoft Server Administration and
Installation
 PeopleSoft Administrator
Company: Atlantic Resource Group/LandAmerica
April 2004 to April 2006

PeopleSoft Technical Project Manager/Consultant

Company LandAmerica

Format: HPUX 11i, Tuxedo6.x to 8.x, Weblogic 6.x to 8.1sp2, Windows XP/2000/NT,
Peopletools 7.51 to 8.47, TOAD, Upgrade Assistant, Change Assistant, Stat 4.17 to 5.13a

PRIMARY JOB RESPONSIBILITIES:

 Responsible for the day to day operations of the PeopleSoft Upgrade from 8.0 to 8.8
 Maintain several PS instances
 Apply PS tax updates, patches & fixes for all environments
 Peopletools upgrade
 Monitor performance of PS environment
 Work closely with PS developers to support large PS development environment
 Support HCM, FSCM, Learning Management & Portal environments.
 Refresh Oracle and MSSQL databases as needed by developers or functional teams.
 Sound working knowledge of the PeopleSoft Application Server, Process Scheduler and
 Webserver.
 Experience with PeopleSoft 7.51 (HR, FIN) to FSCM and HCM8.8 SP1
 Webserver, batch server and Appserver load balancing
 Appserver and Webserver tuning
 Good understanding of the PeopleSoft development environment
 HR Technical upgrade lead
 Ability to work in a fast-paced multitasking environment.
 Excellent communication skills
 Extensive work with the PeopleSoft Upgrade Lab for client customizations.
 Flexibility work hours (:overtime if involved in a critical issue, upgrade, etc.)
 Ability to solve problems independently when handling urgent issues.
 Installation and setup of Stat server 5.1.3a

Reference upon request