Hannah L.M.

Alley
4405 E. Tioga St. ● Duluth, MN 55812 ● (715)-456-3273 ● alley016@gmail.com

Professional Objective
 To acquire a position as a Lucky 13 intern and advance within Campbell Mithun utilizing my Communication major, research experience,
creative energy and passionate approach to drive success in a prestigious company.
Education
University of Minnesota Duluth (UMD), College of Liberal Arts Bachelor of Communication Studies 2010
Major: Communication Minor: Psychology Cognate Area: Media Research GPA: 3.45/4.00
Dean’s List for Academic Excellence Fall 2006
Spring 2007
Spring 2008
Spring 2009
Fall 2009
Spring 2010
Professional Experience
Old Chicago
 Server, Cocktail Waitress, Certified Trainer
 Entrusted employee committed to building our brand and providing excellent service to all customers. Empowered to drive
mission, “To Run Great Restaurants for the Benefit of our Guest, our Community and Ourselves.”
Duluth, MN
January 2009-present
Boys and Girls Club
 America Counts Work Study Employee/Volunteer
 Began as volunteer and created and led a weekly girls-only basketball club within the organization, led to paid position.
Duluth, MN
December 2006-May 2009

Grandmas Saloon and Grill

 Server Assistant/Cocktail Waitress
 Reputation for increasing customer satisfaction and feedback through personalized attention, prompt response, and successful
relationship development. Received three position advancements since hiring date and #1 rank amongst co-workers.
Duluth, MN
July 2007-2010

Awards & Related Experience

UMD Research Assistantship
 Assistant researcher to Professor Ryan Goei in his “Chase of Indebtedness,” through reciprocity research.
 Assistant researcher to Professor Aaron Boyson in his research with media and violence.
 Lead research assistant in an iPod and Cognition Study,
o Accepted for publication in Journal of Applied Communication Research
Downs, E., Boyson, A.R., Alley, H., & Kotosky, N. (n.d.). iPedagogy: Using multimedia
learning theory to iDentify best practices for MP3 player use in higher education
 Presented study at AEJMC Denver Conference to a panel of research professionals
 Assistant researcher in Video Game and Paintball study, currently in process of analyzing data collection

Fall 2009-2010
Spring 2009-2010
UMD Teaching Assistant
 Teaching assistant to the College of Liberal Art’s freshmen Intro to College Learning class. Organized, planned and followed through with
lesson plans and class activities
Fall 2009-2010
UMD Statesman Newspaper
 Campus Paper Reporter
Fall 2008-2010

Skills
 Passion for social media, consumer behavior research, and advertising
 Knowledge of brands and trends
 Friendly, enthusiastic, positive energy
 Outstanding customer service skills, 5+ years of experience
 Proficient in Microsoft Office Software, SPSS, InDesign
 Strong interpersonal, communication, and organizational skills
 Ability to multi-task and exceedingly well-organized
 Leader by nature, willing to take initiative