Plant

Quality Problem Resolution Sheet

Line

1 Problem Definition:- Reported From:

Reported By : Nos Reported : 2. Immediate Action : 3 ACTUAL DEFECT SKETCH / PHOTO

Date of Occurrence : Model : ACTIVITY RESP DATE REMARKS

Part Name : Part No :

Customer
Defect Code : :
Complaint No :
4 Cause & Effect Diagram : - Identification of Possible Causes 6 Why -Why Analysis
# Contributing Cause Why-1 Why-2 Why-3 Why-4 Why-5
MAN MACHINE
MEASUREMENT

7 Corrective Action Plan

Action Plan
Root Cause Responsibility Target Date Status
(Immediate ,Corrective Action)

Others MATERIAL METHOD

5 Probable Causes Elimination thro' Verification 8 Preventive Action Plan

Contributing Cause
# Possible Cause Verification Results # Root Cause Action Plan Responsibility Target Date Status
(Yes/No)

1 1

2 2

3 3

5 9 Cut off No. Cut off Date

7 10 Effectiveness Monitoring

8
12

9
10

10
8

6
11

4
12

2
13

0
14

15 11 Horizontal Deployment

15

16