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Experion

Software Installation User's


Guide
EP-DCSX34
R301.1
02/07

Release 301.1
Copyright Honeywell International February 2007
All Rights Reserved
Notices and Trademarks

Copyright 2005 by Honeywell International Inc.


Release 301.1 February 20, 2007

While this information is presented in good faith and believed to be accurate, Honeywell disclaims
the implied warranties of merchantability and fitness for a particular purpose and makes no
express warranties except as may be stated in its written agreement with and for its customers.
In no event is Honeywell liable to anyone for any indirect, special or consequential damages. The
information and specifications in this document are subject to change without notice.
Honeywell, PlantScape, Experion PKS and TotalPlant are registered trademarks of Honeywell
International Inc.
Other brand or product names are trademarks of their respective owners.

Honeywell International
Process Solutions
2500 West Union Hills
Phoenix, AZ 85027
1-800 343-0228

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About This Document
This document describes how to perform a clean install of Experion PKS Servers and Clients
nodes (excluding TPS nodes).

Release Information
Document Name Document ID Release Publication
Number Date

Software Installation User's Guide - EX50 EP-DCSX34 301.1 02/07

References
The following list identifies all documents that may be sources of reference for material discussed
in this publication.

Document Title

Getting Started with Experion Software Guide This document contains an overview of
(GSG) installation tasks and should be read before
beginning an installation. The GSG points
you to the correct installation checklist
contained in the SIUG.

Experion Software Change Notice (SCN) The Experion Software Change Notice is
supplied as a book and contains last-minute
information that was not able to be included
in the standard documents.
You must read it to find out whether it
contains any installation-related information
that is applicable to you.

Experion Supplementary Installation Tasks The Experion Supplementary Installation


Guide (SITG) Tasks Guide is supplied as a book and
contains information to be completed after
SIUG.
The information in this document also exists
in Knowledge Builder.

Experion Migration User’s Guide (EMUG) The Experion Migration User’s Guide
contains the planning and execution of
migration for your Experion Process
Knowledge System.

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02/07 Honeywell
Contacts

Experion Control Hardware and I/O This guide provides information about using
Module Firmware Upgrade Engineering Tools utilities to upgrade
Guide firmware in chassis-based and Series C
components.

Contacts
World Wide Web
The following Honeywell web sites may be of interest to Process Solutions customers.

Honeywell Organization WWW Address (URL)

Corporate http://www.honeywell.com

Honeywell Process Solutions http://hpsweb.honeywell.com

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Contacts

Telephone
Contact us by telephone at the numbers listed below.

Location Organization Phone

United States Honeywell IAC Solution 1-800-822-7673


and Canada Support Center

Europe Honeywell TAC-EMEA +32-2-728-2704

Pacific Honeywell Global TAC - 1300-300-4822


Pacific (toll free within Australia)
+61-8-9362-9559
(outside Australia)

India Honeywell Global TAC - +91-20-2682-2458


India

Korea Honeywell Global TAC - +82-2-799-6317


Korea

People’s Honeywell Global TAC - +86-10-8458-3280 ext. 361


Republic of China
China

Singapore Honeywell Global TAC - +65-6580-3500


South East Asia

Taiwan Honeywell Global TAC - +886-7-323-5900


Taiwan

Japan Honeywell Global TAC -


Japan +81-3-5440-1303

Elsewhere Call your nearest


Honeywell office.

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Symbol Definitions

Symbol Definitions
The following table lists those symbols used in this document to denote certain conditions.

Symbol Definition

ATTENTION: Identifies information that requires special


consideration.

TIP: Identifies advice or hints for the user, often in terms of


performing a task.

REFERENCE -EXTERNAL: Identifies an additional source of


information outside of the bookset.

REFERENCE - INTERNAL: Identifies an additional source of


information within the bookset.

CAUTION Indicates a situation which, if not avoided, may result in equipment


or work (data) on the system being damaged or lost, or may result in
the inability to properly operate the process.

CAUTION: Indicates a potentially hazardous situation which, if not


avoided, may result in minor or moderate injury. It may also be used
to alert against unsafe practices.
CAUTION symbol on the equipment refers the user to the product
manual for additional information. The symbol appears next to
required information in the manual.

STOP: Indicates that you have completed this task. Return to the
checklist that led to this task.

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Contents

1. STARTING AN EXPERION PKS INSTALLATION ......................11


1.1 Experion PKS installation modes options............................................... 11
1.2 Solution Support On-line (SSOL) ............................................................. 12
1.3 Recommendations ..................................................................................... 13

2. UNATTENDED WORKSTATION DEPLOYMENT (UWD)


CHECKLISTS........................................................................................15
2.1 Installing an Experion Server using UWD ............................................... 16
2.2 Installing an Experion eServer using UWD ............................................. 18
2.3 Installing an ACE or SIM-C200 node using UWD.................................... 20
2.4 Installing a Console Station using UWD.................................................. 22
2.5 Installing a Console Extension Station or Flex Station using UWD ..... 24

3. MANUAL CLEAN INSTALLATION CHECKLISTS ......................27


3.1 Installing an Experion Server.................................................................... 28
3.2 Installing an eServer .................................................................................. 30
3.3 Installing an ACE or SIM-C200 Node........................................................ 31
3.4 Installing a Console Station ...................................................................... 32
3.5 Installing a Console Extension Station or Flex Station.......................... 33

4. EXPERION PKS INSTALLATION TASKS...................................35


4.1 EXPPlus - Client/Server initialization ....................................................... 35
Starting the EXPPlus installation..........................................................................................41
4.2 Completing Unattended Workstation Deployment installations ........... 51
4.3 Factory Installation Setup ......................................................................... 55
4.4 Starting an Experion Server clean installation ....................................... 56
4.5 Starting an Experion eServer installation................................................ 60

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Contents

4.6 Starting an ACE or SIM-C200 installation ................................................64


4.7 Starting an Experion Console Station installation..................................68
4.8 Starting an Experion Console Station Extension or Experion Flex Station
installation.................................................................................................................73
4.9 Install Knowledge Builder..........................................................................77

5. COMMON PLATFORM TASKS...................................................79


5.1 Installing Internet Information Services ...................................................79
5.2 Updating the hosts file ...............................................................................80

6. RSLINX TASKS ...........................................................................83


6.1 Installing RSLinx.........................................................................................83

7. REMOVING EXPERION PKS ......................................................85

8. TROUBLESHOOTING .................................................................87

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R301.1 Experion Software Installation User's Guide ix
02/07 Honeywell
1. Starting an Experion PKS installation
1.1 Experion PKS installation modes options
ATTENTION
All installations should be started by first reviewing the Getting Started with
Experion Software Guide (GSG).
The following table assumes you were brought here from the GSG.

ATTENTION
All installations must be performed on an isolated network. The network must
remain isolated until anti-virus protection software is installed. Any network
connectivity during installation are a security risk on networks that have
external connectivity.

Topic Go to

Clean Installation using Unattended Workstation Page 15


Deployment (UWD)
UWD installation is an automated process that installs the Windows
Operating System followed by the Experion PKS Application software.
This is the preferred method that should be used on all Honeywell
qualified machines.
UWD is not intended for systems not purchased from Honeywell. Even
Dell machines purchased from other vendors can contain unqualified
hardware that would cause UWD to fail.

Factory Installations - Experion Nodes Purchased from Page 15


Honeywell
Experion PKS computers purchased from Honeywell come with
Experion PKS software preinstalled. You will use the same task list as
a UWD installation described above, skipping the initial steps that
utilize the EXPPlus and Applications media. Once you begin Factory
Setup, complete all subsequent tasks.

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1. Starting an Experion PKS installation
1.2. Solution Support On-line (SSOL)

Topic Go to

Manual Clean Installation and OEM Users. Page 27


Manual Clean Installation can be done in two ways.
1) Install OS using EXPPlus Media in OS Only mode, followed by
Experion PKS software using the Application Media.
2) Install OS using OEM media and procedures, followed by Experion
PKS software using Application Media. This method is used if you
have purchased a computer from a vendor other then Honeywell
and is defined in the Getting Started with Experion Software Guide
(GSG).

1.2 Solution Support On-line (SSOL)


In our efforts to provide the most up-to-date information, updates to this Software
Installation and User’s Guide are available on the Solution Support Online site at
www.honeywell.com\ps
Before installing Experion, please check the Solution Support Online site for updates. If
you are a new user, you can register for access to the Solution Support Online site at this
URL.
To check the Solution Support Online site

Step Action
1 In your web browser application, type the following URL:
www.honeywell.com\ps
2 Click Login to My Account.
3 Type your USER LOGIN and PASSWORD, and then click Login.
4 Choose "SSOL" from the Quick Links Section.
5 Select Solution Support Online.
6 In the Your Entitled Products section, choose Experion PKS .
7 In the Technical Support section, choose Software Library.
8 In the “Patches by Release" section, select the appropriate release.
9 Download and install all applicable patches, updates and documentation
updates.

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1. Starting an Experion PKS installation
1.3. Recommendations

1.3 Recommendations
TIP
The following are TIPS and information that apply throughout this
document. Some of these may also be repeated within this document in
order to emphasize their importance

No. TIP
1 Make a copy of the checklist so that it is easier to keep track of where you are
in the installation process.
2 Several critical functions depend on proper time synchronization. Without the
proper time synchronization, functions like DSA and Controller
communications may not work correctly.
3 If you need help during installation process, refer to the On-Line Help by
selecting the help button for a detailed description of the options on each
screen.

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1. Starting an Experion PKS installation
1.3. Recommendations

No. TIP
4 During a reboot sequence the FteImDrv driver will record several Error
Events in the System Event log. These Error Events are expected. The
FteImDrv driver gets loaded before the underlying NIC driver and will not be
able to see the NICs until the E1000 or E100 driver is loaded.
You will see the events from FteImDrv showing the media disconnected
followed by the event that FteImDrv can’t access the adapter and finally the
event that the media is connected.
This is a normal sequence of Events.

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2. Unattended Workstation Deployment (UWD)
checklists
ATTENTION
• Experion PKS R301.1 Installation does not support the use of a mapped
DVD drive.

Considerations
• Unattended Workstation Deployment (UWD) prompts for user inputs upfront
which allows the installation to run with minimal user interaction.
• This task list is also used to complete FACTORY Installations.

To install an Go to

Experion Redundant Server Page 16


Experion non-Redundant Server

Experion eServer. Page 18

Experion ACE or SIM-C200 node. Page 20

Experion Console Station. Page 22

Experion Console Extension Station or Experion PKS Flex Station. Page 24

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2. Unattended Workstation Deployment (UWD) checklists
2.1. Installing an Experion Server using UWD

2.1 Installing an Experion Server using UWD

Considerations
Use this task list to install Redundant Server B, Redundant Server A and non-Redundant
servers using UWD. This task list is also used for Factory installations. Complete all
tasks unless otherwise specified.

Task Go to

Read the Software Change Notice (SCN ).

Install Windows 2003 Server (Standard Edition) and Page 35


Experion PKS Product using Client / Server Initialization
Media.

TIP: Skip if Factory Installation.

Completing Unattended Workstation Deployment (UWD) Page 51


installations.

TIP: Skip if Factory Installation.

For Factory installations ONLY, complete this task and Page 55


complete all subsequent tasks.

TIP: Skip this task if this is a UWD


Installation.

Install the latest post installation patches and updates SSOL


from SSOL website. Prior to installing patches/updates
verify that the appropriate prerequisites are met as
described in the applicable SCN.

Update the server’s hosts file Page 80

Ensure you have the latest anti-virus definition files and SSOL
settings described on the SSOL website.

If a software protection key, also known as a dongle, is


supplied in the Experion PKS media box, install this key
on the computer.

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2. Unattended Workstation Deployment (UWD) checklists
2.1. Installing an Experion Server using UWD

Defragment the hard drive.


Knowledge Builder
Go to : Experion R301.1 > System Administration >
System Administration Guide > Tuning system
Performance > Optimizing the server’s hard disk
performance > Defragmenting the hard disk.

Configure Experion server redundancy. For more Knowledge Builder


information, see Experion R301.1 > Configuration >
Server and Client Configuration Guide > Configuring and
monitoring a redundant server system.

If you installed the Experion PKS server for use with Experion PKS Process
process points, upgrade the firmware in hardware Controller Hardware
components. Upgrade Guide

For other tasks that you may need to perform, go to the Supplementary Installation
Supplementary Installation Tasks Checklist in the Tasks Guide (SITG)
Supplementary Installation Tasks Guide (SITG).

You have completed this task. Return to the checklist that led to this
task.

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2. Unattended Workstation Deployment (UWD) checklists
2.2. Installing an Experion eServer using UWD

2.2 Installing an Experion eServer using UWD


Considerations
Use this task list to install eServer using UWD. This task list is also used for Factory
installations. Complete all tasks unless otherwise specified.

Task Go to

Read the Software Change Notice

Install Windows 2003 Server (Standard Edition) and Page 35


Experion PKS Product using Client / Server Initialization
Media.

TIP: Skip if Factory Installation.

Completing Unattended Workstation Deployment Page 51


(UWD) installations.

TIP: Skip if Factory Installation.

If required, install any patches from the Support CD. Instructions are located on
Support CD.
TIP: Skip if Factory Installation.

For Factory installations ONLY, complete this task and Page 55


complete all subsequent tasks.

TIP: Skip this task if this is a UWD


Installation.

Install latest patches or updates from SSOL website. SSOL


Update the server’s hosts file Page 80
Ensure you have the latest anti-virus definition files and SSOL
settings described on the SSOL website.
Defragment the hard drive.
Knowledge Builder
Go to : Experion R301.1 > System Administration >
System Administration Guide > Tuning system
Performance > Optimizing the server’s hard disk
performance > Defragmenting the hard disk.

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2. Unattended Workstation Deployment (UWD) checklists
2.2. Installing an Experion eServer using UWD

Task Go to
For other tasks that you may need to perform, go to the Supplementary
Supplementary Installation Tasks Checklist in the Installation Tasks Guide
Supplementary Installation Tasks Guide (SITG). (SITG)

You have completed this task. Return to the checklist that led to this
task.

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2. Unattended Workstation Deployment (UWD) checklists
2.3. Installing an ACE or SIM-C200 node using UWD

2.3 Installing an ACE or SIM-C200 node using UWD


Use this task list to install ACE or SIM-C200 servers using UWD. This task list is also
used for Factory installations. Complete all tasks unless otherwise specified.

Task Go to

Read the Software Change Notice

Install Windows 2003 Server (Standard Edition) and Page 35


Experion PKS Product using Client / Server Initialization
Media.

TIP: Skip if Factory Installation.

Completing Unattended Workstation Deployment (UWD) Page 51


installations.

TIP: Skip if Factory Installation.

If required, install any patches from the Support CD. Instructions are located
on Support CD.
TIP: Skip if Factory Installation.

For Factory installations ONLY, complete this task and Page 55


complete all subsequent tasks.

TIP: Skip this task if this is a UWD


Installation.

Install latest patches or updates from SSOL website. SSOL

Update the server’s hosts file. Page 80

Ensure you have the latest anti-virus definition files and SSOL
settings described on the SSOL website.
Defragment the hard drive. Knowledge Builder
Go to : Experion R301.1 > System Administration >
System Administration Guide > Tuning system
Performance > Optimizing the server’s hard disk
performance > Defragmenting the hard disk.

For other tasks that you may need to perform, go to the Supplementary
Supplementary Installation Tasks Checklist in the Installation Tasks Guide
Supplementary Installation Tasks Guide (SITG) (SITG)

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2. Unattended Workstation Deployment (UWD) checklists
2.3. Installing an ACE or SIM-C200 node using UWD

You have completed this task. Return to the checklist that led to this
task.

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2. Unattended Workstation Deployment (UWD) checklists
2.4. Installing a Console Station using UWD

2.4 Installing a Console Station using UWD


Use this task list to install Console Station using UWD. This task list is also used for
Factory installations. Complete all tasks unless otherwise specified.

Task Go to

Read the Software Change Notice

Install Windows XP Professional and Experion PKS Page 35


Product using Client / Server Initialization Media.

TIP: Skip if Factory Installation.

Completing Unattended Workstation Deployment Page 51


(UWD) installations.

TIP: Skip if Factory Installation.

If required, install any patches from the Support CD. Instructions are located on
Support CD.
TIP: Skip if Factory Installation.

Skip this task if this is a UWD Installation. Page 55


Complete the Factory Installation Setup if this is a
Factory installation and continue with this checklist
when you return.

Install latest patches or updates from SSOL website. SSOL

Update the computer’s hosts file Page 80

Ensure you have the latest anti-virus definition files and SSOL
settings described on the SSOL website.
Defragment the hard drive.
Knowledge Builder
Go to : Experion R301.1 > System Administration >
System Administration Guide > Tuning system
Performance > Optimizing the server’s hard disk
performance > Defragmenting the hard disk.

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2. Unattended Workstation Deployment (UWD) checklists
2.4. Installing a Console Station using UWD

Task Go to

For other tasks that you may need to perform, Supplementary Installation
• see the Supplementary Installation Tasks Tasks Guide (SITG)
Checklist in the Supplementary Installation Tasks
Guide (SITG) and
• If you have an ICON Console, see Preparing a
Client Computer for an ICON Console in the
Supplementary Installation Tasks Guide (SITG).

You have completed this task. Return to the checklist that led to this
task.

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2. Unattended Workstation Deployment (UWD) checklists
2.5. Installing a Console Extension Station or Flex Station using UWD

2.5 Installing a Console Extension Station or Flex Station


using UWD
Use this task list to install Console Extension Station or Flex Station using UWD. This
task list is also used for Factory installations. Complete all tasks unless otherwise
specified.

Task Go to

Read the Software Change Notice

Install Windows XP Professional and Experion PKS Page 35


Product using Client / Server Initialization Media.

TIP: Skip if Factory Installation.

Completing Unattended Workstation Deployment (UWD) Page 51


installations.

TIP: Skip if Factory Installation.

If required, install any patches from the Support CD. Instructions are located on
Support CD.
TIP: Skip if Factory Installation.

Skip this task if this is a UWD Installation. Page 55


Complete the Factory Installation Setup if this is a
Factory installation and continue with this checklist
when you return

Install latest patches or updates from SSOL website. SSOL

Update the computer’s hosts file. Page 80

Ensure you have the latest anti-virus definition files and SSOL
settings described on the SSOL website.
Defragment the hard drive.
Knowledge Builder
Go to : Experion R301.1 > System Administration >
System Administration Guide > Tuning system
Performance > Optimizing the server’s hard disk
performance > Defragmenting the hard disk.

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2. Unattended Workstation Deployment (UWD) checklists
2.5. Installing a Console Extension Station or Flex Station using UWD

Task Go to

For other tasks that you may need to perform, Supplementary Installation
• see the Supplementary Installation Tasks Tasks Guide (SITG)
Checklist in the Supplementary Installation Tasks
Guide (SITG) and
• If you have an ICON Console, see Preparing a
Client Computer for an ICON Console in the
Supplementary Installation Tasks Guide (SITG).

You have completed this task. Return to the checklist that led to this
task.

R301.1 Experion Software Installation User's Guide 25


02/07 Honeywell
3. Manual Clean installation checklists
ATTENTION
• Experion PKS R301.1 Installation does not support the use of a mapped
DVD drive.
• You cannot install Experion PKS nodes on a computer that is configured
as a Windows domain controller. You can however be a member of a
domain.
• The computer restarts during the installation process, so it is
recommended that you have no other applications running during the
installation process.

ATTENTION
Before installing your operating system, the hard drive will be re-formatted.
Make sure that you have disconnected any external drives so that those
drives will not be inadvertently re-formatted instead of the internal hard drive.

The following table lists the Experion node types that you may be installing. Start each
node type installation from this table.

To install an Go to

Experion Redundant Server Page 28


Experion non-Redundant Server

Experion eServer. Page 30

Experion ACE or SIM-C200 node. Page 31

Experion Console Station. Page 32

Experion Console Extension Station or Experion PKS Flex Station. Page 33

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3. Manual Clean installation checklists
3.1. Installing an Experion Server

3.1 Installing an Experion Server


Considerations
Use this task list to install Redundant ServerB, Redundant ServerA and non-Redundant
server.

TIP
Make a copy of this checklist so that it is easier to keep track of where you
are in the installation process.

Task Go to

Read the Software Change Notice (SCN)

Windows 2003 Server – Standard Edition gets installed using


one of these methods:
• Using EXPPlus Media in OS Only mode. Page 35
• Using OEM Media which you should have already GSG
completed.

If a software protection key, also known as a dongle, is supplied in


the Experion PKS media box, install this key on the computer.

Install Microsoft Internet Information Services (IIS). Page 79


TIP: SKIP IF IIS was selected during ExpPlus or was installed
manually.

Start the Experion Server installation. Page 56

Update the server’s hosts file Page 80

Ensure you have the latest anti-virus definition files and settings SSOL
described on the SSOL website.
Defragment the hard drive.
Knowledge Builder
Go to : Experion R301.1 > System Administration > System
Administration Guide > Tuning system Performance > Optimizing
the server’s hard disk performance > Defragmenting the hard
disk.

Configure Experion server redundancy. For more information, see Knowledge


Experion R301.1 > Configuration > Server and Client Builder
Configuration Guide > Configuring and monitoring a redundant
server system.

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3. Manual Clean installation checklists
3.1. Installing an Experion Server

Task Go to

If you installed the Experion PKS server for use with process Experion PKS
points, upgrade the firmware in hardware components. Process
Controller
Hardware
Upgrade Guide

For other tasks that you may need to perform, go to the Supplementary
Supplementary Installation Tasks Checklist in the Supplementary Installation Tasks
Installation Tasks Guide (SITG). Guide (SITG)

You have completed this task. Return to the checklist that led to this
task.

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3. Manual Clean installation checklists
3.2. Installing an eServer

3.2 Installing an eServer


Considerations
Use this task list to install eServer.

TIP
Make a copy of this checklist so that it is easier to keep track of where you
are in the installation process.

Task Go to

Read the Software Change Notice

Install Windows 2003 Server – Standard Edition using one of


these methods :
• Using EXPPlus Media in OS Only mode. Page 35
• Using OEM Media GSG

Install Microsoft Internet Information Services (IIS) Page 79

TIP: SKIP IF EXPPlus USER.

Start the Experion eServer installation Page 60


Update the server’s hosts file Page 80
Ensure you have the latest anti-virus definition files and settings SSOL
described on the SSOL website.
Defragment the hard drive.
Knowledge
Go to : Experion R301.1 > System Administration > System Builder
Administration Guide > Tuning System Performance >
Optimizing the server’s hard disk performance > Defragmenting
the hard disk.

For other tasks that you may need to perform, go to the Supplementary
Supplementary Installation Tasks Checklist in the Supplementary Installation Tasks
Installation Tasks Guide (SITG). Guide (SITG)

You have completed this task. Return to the checklist that led to this
task.

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3. Manual Clean installation checklists
3.3. Installing an ACE or SIM-C200 Node

3.3 Installing an ACE or SIM-C200 Node


Considerations
Use this task list to install an ACE or SIM-C200.

TIP
Make a copy of this checklist so that it is easier to keep track of where you
are in the installation process.

Task Go to

Read the Software Change Notice

Install Windows 2003 Server – Standard Edition using one


of these methods :
• Using EXPPlus Media in OS Only mode. Page 35
• Using OEM Media GSG

If a software protection key, also known as a dongle, is


supplied in the Experion PKS media box, install this key on
the computer.

Start the Experion ACE or SIM-C200 installation. Page 64

Update the server’s hosts file. Page 80

Ensure you have the latest anti-virus definition files and SSOL
settings described on the SSOL website.
Defragment the hard drive. Knowledge Builder
Go to : Experion R301.1 > System Administration > System
Administration Guide > Tuning system Performance >
Optimizing the server’s hard disk performance >
Defragmenting the hard disk.

For other tasks that you may need to perform, go to the Supplementary
Supplementary Installation Tasks Checklist in the Installation Tasks
Supplementary Installation Tasks Guide (SITG). Guide (SITG)

You have completed this task. Return to the checklist that led to this
task.

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02/07 Honeywell
3. Manual Clean installation checklists
3.4. Installing a Console Station

3.4 Installing a Console Station


Considerations
Use this task list to install a Console Station.

TIP
Make a copy of this checklist so that it is easier to keep track of where you
are in the installation process.

Task Go to

Read the Software Change Notice

Installing Windows XP Professional using one of these


methods :
• Using EXPPlus Media in OS Only Mode. Page 35
• Using OEM Media. GSG

Start the Experion Console Station installation. Page 68

Update the computer’s hosts file Page 80

Ensure you have the latest anti-virus definition files and settings SSOL
described on the SSOL website.
Defragment the hard drive.
Knowledge Builder
Go to : Experion R301.1 > System Administration > System
Administration Guide > Tuning system Performance >
Optimizing the server’s hard disk performance > Defragmenting
the hard disk.

For other tasks that you may need to perform, Supplementary


• see the Supplementary Installation Tasks Checklist in the Installation Tasks
Supplementary Installation Tasks Guide (SITG) and Guide (SITG)

• If you have an ICON Console, see Preparing a Client


Computer for an ICON Console in the Supplementary
Installation Tasks Guide (SITG).

You have completed this task. Return to the checklist that led to this
task.

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3. Manual Clean installation checklists
3.5. Installing a Console Extension Station or Flex Station

3.5 Installing a Console Extension Station or Flex Station


Considerations
Use this task list to install a Console Extension Station or Flex Station.

TIP
Make a copy of this checklist so that it is easier to keep track of where you
are in the installation process.

Task Go to

Read the Software Change Notice

Installing Windows XP Professional using one of


these methods :
• Using EXPPlus Media in OS Only Mode. Page 35
• Using OEM Media. GSG

Start the Experion Console Extension Station or Page 73


Flex Station installation.

Update the computer’s hosts file. Page 80

Ensure you have the latest anti-virus definition files SSOL


and settings described on the SSOL website.
Defragment the hard drive.
Knowledge Builder
Go to : Experion R301.1 > System Administration >
System Administration Guide > Tuning system
Performance > Optimizing the server’s hard disk
performance > Defragmenting the hard disk.
• see the Supplementary Installation Tasks Supplementary Installation
Checklist in the Supplementary Installation Tasks Guide (SITG)
Tasks Guide (SITG) and
• If you have an ICON Console, see Preparing a
Client Computer for an ICON Console in the
Supplementary Installation Tasks Guide (SITG).

You have completed this task. Return to the checklist that led to this
task.

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4.1 EXPPlus - Client/Server initialization
Prerequisites
• Experion PKS Client/Server Initialization DVD (EXPPlus).
For Windows server 2003:
• Microsoft Windows Server 2003 (Standard Edition) CD, or
• Microsoft Windows Server 2003 R2 (Standard Edition) CD Set, (See note), or
• Dell Windows Server 2003 (Standard Edition) re-installation CD, or
• Dell Windows Server 2003 R2 (Standard Edition) CD Set re-installation CD, (See
note).
Note: If you have the “R2” version (2 CD Pack), then only “Disk 1”, which
contains Windows Server 2003 Service Pack 1, should be used.
For Windows XP :
• Microsoft Windows XP Professional CD or Dell re-installation Windows XP
Professional CD. SP2 version of XP is required for installation of Dell 490 systems.
• The Windows server 2003 / XP Professional Certificate of Authenticity, which
contains Product Identification number.
• If the Experion PKS software is installed as a continuation of the EXPPlus
installation, you will need “Experion PKS Application Software Media”.

Introduction
The EXPPlus media can be used for the following installation scenarios:
• A clean installation of the Windows Server 2003 (Standard Edition) on the
following Honeywell servers
− SC1430-based Honeywell platform.
− 1600SC-based Honeywell platform
− 1800-based Honeywell platform
− 2600-based Honeywell platform
− 2850-based Honeywell platform
− 2900-based Honeywell platform
− 2950-based Honeywell platform
• A clean installation of the Windows XP Professional on the following Honeywell
workstations:

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− 340-based Honeywell platform


− 360-based Honeywell platform
− 370-based Honeywell platform
− 470-based Honeywell platform
− 490-based Honeywell platform
− Honeywell-supplied Integrated Operator Node (I.O.N.)

CAUTION
Honeywell Qualified platforms contain configurations and hardware
components that are specific to the Honeywell configuration.
Similar models purchased directly from Dell or from some other manufacturer
may not contain the same qualified hardware. In this case, for Dell platforms,
use Dell’s OEM installation method.

Considerations
Before proceeding to install EXPPlus, refer to the following steps for hardware and
peripherals setup.

Step Action
1 Insert the EXPPlus media into the appropriate drive of the target platform.
Autorun launches the On-Media web home page.
For a migration, close this screen and proceed to the next step.
Note: It may be necessary to perform this procedure on a system that already
has a running Windows operating system to view the information about the
installation. Items such as RAID, BIOS, etc may have to be modified.
2 For PowerEdge Servers with RAID Controllers: Click on Tools Link on the
left hand side, then on RAID Configuration link at top of the Tools page.
Review the information on the page, and if necessary perform the steps on the
target platform to initialize the RAID configuration before starting the
installation.
3 For Workstations: Click on the Multi-Monitor setup instructions link (in the
left side) and connect the Monitors as described.
4 For Workstations: Click on the Keyboard/Touchscreen setup instructions
link (in the left side) and connect the Keyboards and/or Touchscreens as
described.

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Step Action
5 Restart the target node. Upon BIOS initialization, press F2 key to enter the
BIOS Configuration/Setup page.
6 For Dell Platforms
• Highlight Boot Sequence and press Enter, verify or change if necessary
the Boot Sequence order as specified below.
− IDE CD – ROM Device
− Diskette Drive A:
− Hard Drive C:
For ION
• Select Boot on the menu bar
• Verify and/or change the following as indicated
− Intel® Rapid BIOS Boot (Disabled)
− Highlight Boot Device Priority and press Enter
• Verify and/or change the Boot order as indicated
− 1ST Boot Device (DVD Drive)
− 2nd Boot Device (Hard Drive)

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Step Action
7 As per the node type, follow the appropriate steps described below.

ATTENTION
Not applicable for Dell Precision Workstation 340, 490.
Not applicable for Dell PowerEdge Server SC1430, 2900, 2950.

For Server Platforms, enable Logical Processors.


For PowerEdge Servers:
− Highlight CPU Information and press Enter.
− Highlight Logical Processor, set it to Enabled, and press Enter.

For Workstation Platforms, enable Hyper Threading.


• For Dell Precision Workstation 360
− Highlight CPU Information and press Enter.
− Highlight Hyper-Threading, set it to Enabled, and press Enter.

• For Dell Precision Workstation 370 & 470


− Expand Performance.
− Highlight Hyper-Threading and press Enter.
− Highlight on and press Enter.

• For ION
− Select Main on the menu bar
− Highlight Hyper-Threading, set it to Enabled, and press Enter.

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Step Action
8 If the target platform is using FTE via add-on Dual Port NIC, disable the on-
board NIC in BIOS as per the steps described below.

ATTENTION
Not applicable for Dell PowerEdge 2850 server.
• For PowerEdge Servers:
− Highlight Integrated Devices and press Enter
− Highlight Embedded xxxx NIC, set it to Disabled and press Enter

• For Dell Precision Workstation 360 & 340


− Highlight Integrated Devices (LegacySelect Options) and press
Enter
− Highlight Network Interface controller, set it to Off, and press Enter

• For Dell Precision Workstation 370, 470, and 490


− Expand Onboard devices
− Highlight Integrated NIC and press Enter
− Highlight Off and press Enter
9 For Workstations supporting three or four displays, it may be necessary to
change the BIOS for the primary Video Controller from PEG to PCI.
• For Dell Precision Workstation 370
− Expand Video
− Highlight Primary Video and press Enter
− Highlight PCI and press Enter

TIP
For Dell Precision Workstation 470, leave the defaults
as is, for example “PEG”.

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Step Action
10 For Dell Platforms
Press “ESC”, Select “Save Changes and Exit” and click Enter.

For ION
− Select Exit on the menu bar
− Highlight Exit Saving Changes, and press Enter
− Highlight OK, and press Enter

Attention You have completed this procedure. Continue to the next procedure
‘Starting the EXPPlus installation.’

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Starting the EXPPlus installation

Floppy Options
The following floppy usage options are available.
• Use no floppy. Configuration files will be saved on RAM disk and are not available for
future installations.
• Insert a blank floppy disk. Configuration files can be saved on floppy disk and can be
used for future installations.
• Insert a floppy disk with configuration files. For re-installing the same node.

TIP
It is recommended to save configuration files on Floppy disk as a backup. If
configuration files are saved on RAM disk, they cannot be used later for re-
installation.

Step Action
1 Ensure that the EXPPlus media is in the CD/DVD-ROM drive and if
necessary, the Options Floppy disk is in the Floppy drive.
2 Restart the computer.
The EXPPlus initialization screens will appear.
For Windows 2003 Server installation, review the on screen warning for
RAID. EXPPlus will automatically install RAID firmware, but it does not
automatically configure RAID. If you have not yet defined your RAID settings,
press “Abort Installation” to cancel EXPPlus. Reboot the PC, configure
RAID and repeat Step 1 otherwise,
Click Continue.
3 (For re-installation) If floppy disk has valid configuration files. Go to Step 11.

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Step Action
4 On the following screen, select Experion PKS.

• If configuration files that exist in floppy disk are not valid, click Modify
button (If enabled) to modify the existing configuration files or click
Generate to create new configuration files.
Experion PKS Configuration Tool (EPCTool) is displayed after any of the
above steps are performed.

ATTENTION
If you are not performing a platform hardware upgrade, then
go to Step 11.

5 On the Platform tab under Installation.


• Select Operating System and Experion PKS (R300/R301) for fully
unattended OS and Experion installations.
• Select Operating System Only for manual Experion PKS installations.
All remaining information on this page is view only.

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Step Action
6 Select the Network Configuration tab and perform entries in the following
order:
a) Select the number of NIC cards.
b) For FTE configurations
• Select the NIC1 and NIC2 participating in FTE community check box.
• Enter the Community Name.
• Select the FTE Network type per chart below:

You have one or more FTE Network type

C300 FTE Based EPN

FIM with FTEB FTE Based EPN

Series-C FIM FTE Based EPN

C200 with FTEB FTE Based EPN

C200 with ControlNet (RSLinx) FTE Supervisory

ACE or SIM-C200 without PCIC FTE Based EPN

If you DO NOT select NIC1 and NIC2 participating in


FTE community check box, the default EPN is Control
Net (RSLinx).

c) Enter the IP address/subnet Mask/Gateway address for each


network interface card (NIC) by clicking on TCP/IP Properties under
each NIC in the tree. To perform this task:
• Click the TCP/IP Properties of NIC button to launch the Internet
Protocol (TCP/IP) Properties dialog.
• Click Use defaults checkbox to enter the TCP/IP values.

If your Experion Process Network (EPN) is FTE then


Select FTE Based EPN, for all other options select FTE
Supervisory.

ATTENTION
Do not change the NIC MAC addresses.

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Step Action
7 Click the Input/Output Devices tab and complete the form.

PowerEdge Servers only support:


− Single monitor option.
− 1024x768 resolution option.
− Standard System Keyboard option.
Single/Dual (side by side)/Triple/Quad monitor
configurations are possible on Dell Precision
Workstation 360, Dell Precision Workstation 370 and
Dell Precision Workstation 470 platforms.
Only Single/Dual (side by side)/Quad monitor
configurations are possible on Dell Precision
Workstation 340.
Only Single/Dual/Dual (one over one) monitor
configurations are possible on Integrated Operator
Node (I.O.N.) workstation.

TIP
TouchScreen Present option is available only for
Workstations (XP Operating System).
Keyboard options are available only for Workstations.
(If you have selected Integrated Keyboard/OEP, do not
select it later in the Experion PKS Software installation
Optional Components.)

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Step Action
8 Click the System Details tab and complete the form with appropriate details.

Naming restrictions
The computer name must be 15 characters, or less, in
length and cannot contain spaces or other non-alpha-
numeric characters. The characters - and _ are
allowed.
The last letter for Redundant Servers must end in the
letter A or B, with the same Base Name. For example,
HSERVA and HSERVB.
All other nodes including non-redundant Servers Must Not
end with the letters A or B.

Tuning Options:

Node Server Optimization Performance


Tuning Options

Experion PKS Max T-P for Network Apps Tune for Services
Server

eServer Max T-P for Network Apps Tune for Services

ACE/SIM-C200 Balance Tune for Services

Console Station Max T-P for Network Apps Tune for Services

Flex Station Max T-P for Network Apps Tune for Application

Console Ext. Max T-P for Network Apps Tune for Application
Station

Server Services:
• Terminal Server Service is only available on Flex /Console Extension
Stations installed with Windows 2003 Server Operating System.
• Internet Information Services MUST be selected for eServers and
Experion PKS Servers.
• For ACE and SIM-C200, Select No addition services.

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Step Action
9 Click the Activation tab.

ATTENTION
The Dell systems will be pre-activated when the Dell
reinstallation operating system media (OEM) is used during
installation.
When Microsoft Operating System (OS) media is used, it will be
necessary to activate the OS manually (over the Internet or
Telephone by contacting Microsoft) after EXPPlus or
Experion installation is complete.

10 Click the Summary tab.


• Review the configuration details and make changes if required.
• If you had selected to Install the “Operating System and Experion PKS
(R300/R301)”, click the Process Software button and perform the
following tasks:

ATTENTION
Operating System configuration choices will restrict the types of
Experion nodes that can be selected for installation. Some of
these are the following:
Network Configuration
(for example. FTE Network Type)
Optional Services installed (Terminal Server Service and
Internet Information Server)
− For Experion PKS Servers ONLY, it will be necessary to select the
appropriate Redundancy Option at the top left of the dialog. If
necessary, change the Computer Name.
− Select the System Type.
− NOTE: If the intended System Type is not available, click abort and
review your selections. When complete, press the Process Software
button again and repeat the process.
− Click OK on the Operation Completed message.
• Click Generate Configuration Files.
• EPCTool prompts to save the configuration files to a floppy disk. If a
floppy disk is in use, Click Yes followed by OK to acknowledge the file
copy message. If not done prior, a blank floppy disk can be inserted at
this time.
• Click No if you do not intend to save the configuration on a floppy disk.

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Step Action
11 Validation of configuration files – Success screen.

Click Continue to start the Windows server 2003 / Windows XP installation.

CAUTION
The process formats the hard drive before starting the
installation. Previous data stored on the drive will no longer be
accessible after confirming the dialog.

ATTENTION
The installation process will restart the computer several times.
It is no longer necessary to boot off of a CD/DVD and the
following messages “Press any key to boot from CD-ROM”
should be ignored.

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Step Action
12 Wait until the following screen appears and prompts you to insert Windows
media.

Remove the EXPPlus media and insert the appropriate OS media as


described in this section’s Prerequisites: Windows Server 2003 STA.
Edition media or Windows XP Professional media.
Click Continue.

ATTENTION
It is required to use the Microsoft Operating System CD for ION
platform.

13 EXPPlus installation window will show the following message :


“Remove the media and floppy disk (if used) from their devices. Insert the
Experion PKS Application software media and click on cancel to insert later.
Click on the continue button to continue the installation”

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Step Action

14 Wait until Microsoft EULA screen appears. Review the License Agreement
and when ready, select the “I accept this agreement” radio button. Select
Next button to continue.
15 Windows setup will prompt you for the Admin password. Enter the password
and click Next.
16 Expect to see the following in the next few steps:
• EXPPlus installation 301.1 screen
• Installation screen
• Screen flickering and restarting
DO NOT TOUCH THE COMPUTER!
17 A message appears informing you that the Experion installation is about to
shutdown and restart.
Click OK to continue.
18 Log back into windows after restart.

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Step Action
19 If you installed a new PC, connect the new PC to the network and confirm
proper network operation.

You have completed this task.


Return to the procedure that led to this task.

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4.2. Completing Unattended Workstation Deployment installations

4.2 Completing Unattended Workstation Deployment


installations
ATTENTION
During a UWD, all user interaction dialogs contain the message “UWD
System Config” to distinguish the information collection dialogs from the
actual installation dialogs.

Step Action
1 Upon completion of the Operating System installation, an UWD dialog states
that “It is necessary for you to enter your system information in the
screens which follow” and click OK to continue.
2 Depending on the Experion PKS system type chosen, you may be presented
with several Networking Selection Dialogs.
Make the appropriate selection based upon your Control System Networking
Topology plans.

TIP
If you did not pre-plan your Control Systems Networking
Topologies, press the Help Button on each dialog for additional
information that will help you choose the proper selections.

3 On the License Agreement screen, read the license agreement and then click
I accept the terms in the license agreement, and then click Next.
4 Fill the appropriate Name and Company information in the Customer
Information and Software License Dialog, and then click Next.
Depending on the system type and options you need to install, it may also be
necessary to enter your Experion PKS System License and Authorization
Number.

TIP
Some systems may prompt with a default Experion PKS System
License and Authorization Number already filled in. This should
always be replaced with the Experion PKS System License and
Authorization Numbers purchased with the software to enable
all of your specific site requirements.
Press the Help Button for additional information that will help
you choose the proper selections.

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Step Action
5 For Experion PKS Server and eServer, you will be prompted for the following
optional software components:
• System Event Server (This is not available on eServer)
• Redirection Manager
For Experion PKS Workstation, you will be prompted for the following optional
software components:
• Safe View
• IKB OEP Package (DO NOT select again if you selected this option
during EXPPlus installation.
• Sign-on Manager
Select the appropriate optional software, then click Next to continue.

Some Packages should not be installed on all systems and


have topology restrictions.

TIP Press the Help Button for additional information that will help
you choose the proper selections.

6 For Experion PKS Server, you will be prompted whether or not to install the
Enterprise Model Database. (EMDB).
Select the appropriate option and click Next to continue.

If you are installing redundant servers, this selection should be


consistent on BOTH ServerA and ServerB.

TIP If you are unsure whether this is needed for your topology,
leave the default as “Install”. A utility application is available to
remove or re-add the software post installation.
Press the Help Button for additional information that will help
you choose the necessary selection.

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Step Action
7 For Experion PKS Servers supporting C200s, C300s, (ACE, SIM-C200, FIMs,
etc.) based installations with FTE as the EPN, you will be prompted for the
NTP Server IP Addresses. It will be necessary to fill in the IP Address of
Time Servers in the network.

TIP
If you are unsure of what your time servers IP Addresses are,
you can default to the localhost for Primary and “0.0.0.0” for the
Secondary. This information can be changed later during the
“Setting Up Time Synchronization” in the SITG.
Press the Help Button for more information.

When the IP Address information is complete, click the Expert Mode button.
Enter in the IP Address information that will be served to FTE Control
Devices.

TIP
If you are unsure of what IP Address/subnet scheme you are
planning to implement, enter in the IP Address, Subnet Mask
and Default Gateway of the system you are setting up.
This can be changed later via System Preferences information
in Control Builder during post installation prior to downloading
control strategies.
Press the Help Button for morel information.

Click Next to continue.


8 For Experion PKS Console Stations, ACE, and SIM-C200 nodes, you will be
prompted to enter the Cluster Name of the Experion PKS Server the node
communicates with.

TIP
For Standalone Servers, the Cluster Name is the Computer
Name.
For Redundant Systems, the Cluster Name is the Computer
Name, minus the last letter (A or B).
Press the Help Button for more information.

Enter the Cluster Name. If the server is to be a redundant server, select the
“Server is Redundant” checkbox.
Click Next to continue.

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Step Action
9 The Confirm Installation Settings dialog presents a summary of your
selections. Confirm your inputs and click Next to continue.
10 Click Continue on the Product Selection (Installation Data Gathering is
complete.)
11 CAUTION
The remaining part of the installation is performed in an
unattended manner.
Installation dialogs will be displayed at this point with a
message “CAUTION – UWD Installation is automatic – please
do not touch this dialog box.”
If the system requires interaction, the CD/DVD tray will be
ejected and a message will be displayed on the screen.
Perform the task required, click Yes to continue, and then do
not interact with the system.

12 When prompted, remove the Experion PKS Application Software Media,


insert the Support Software Media and click Yes.
13 Upon completion of the automated installation, you will be prompted to
change the password of any accounts created during the installations.

ATTENTION
If this node will be part of a domain, ensure that the
password adheres to the domain password policy.
After completion of the password changes, click Done on the dialog and OK
to acknowledge the warning message.
14 Acknowledge the “Check SSOL…” dialog.
15 Reboot the system. This completes the unattended installation process.

You have completed this task.


Return to the checklist that led to this task.

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4.3. Factory Installation Setup

4.3 Factory Installation Setup


Step Action
1 On License Agreement screen, read the license agreement and then click I
accept the terms in the license agreement, and then click Next.
2 On the Computer Name and Administrator Password screen, enter the
Administrator password, and then Click Next.

CAUTION
DO NOT change your computer name. You will perform
these tasks at a later time.
3 If prompted, on the Hardware Installation screen, Click Yes (multiple times)
4 On the windows Login screen, click OK.
5 On the Change Password Utility screen, set password for all Windows
accounts. Follow the on screen prompts and then click Done, followed by
OK.

ATTENTION
The mngr password must be the same on all Experion
PKS nodes. The password must meet all Windows
password policy requirements such as length, special
characters, etc.
If this node will be part of a domain, ensure that the
password aheres to the domain password policy.

You have completed this task. Return to the checklist that led to this
task.

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4.4. Starting an Experion Server clean installation

4.4 Starting an Experion Server clean installation


The following procedure details the steps required to successfully install an Experion
Server.

Step Action

1 Restart the computer and log on using a Windows account with local
administrators rights. This Windows account must be used throughout the
installation.

2 Insert the Experion PKS Application Software Media into the CD/DVD Drive.
An autorun page should appear on the display.
Click on the Blue Arrow, next to the label “Install/Migrate Experion PKS”
If the Autorun page was not automatically displayed, use Windows Explorer to
browse to root directory of the Experion PKS Application Software Media, and
then double-click the setup.exe.
After starting Installation / Migration close the autorun page.

3 On Experion PKS System Evaluation screen, select Install Clean, and then
click Next.

4 On Migration Application warning screen, click Yes.

5 If Migration Application is about to reboot appears, click OK to shutdown and


restart the system. Log on as before.

6 On the Experion PKS - Product Selection screen,


• Select Experion PKS Server
• If necessary, check the box, Caution – Be sure this box is
checked if your Control System has one or more of the
following:
C200 and / or C300 controllers
ACE, SIM-C200
Fieldbus Interface Module, or FTE Bridge module

TIP - If you are unsure whether the check box needs to


be selected or not, refer to the On-Line Help by
selecting the help button for a detailed description.
• Click Next

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Step Action

7 Depending on the above selection, one or two Network Selection screens will
appear. Make appropriate selections, and then click Next.

TIP - Refer to the On-Line Help Button for a detailed


description of the Network selections.

8 On License Agreement screen, read the license agreement and then click I
accept the terms in the license agreement, and then click Next.

9 On the Experion PKS – Customer Information and Software Licenses


screen,
• Enter Customer Information.
• Enter the System Number and Authorization Number for “Experion
PKS System Software”.
Click Next.

10 On the Experion PKS - Optional Components screen, select the required


optional components, and then click Next.

CAUTION - This option cannot be loaded haphazardly on all


nodes. SES should only be loaded on one node in a
cluster. For redundant Servers it has to be installed
on both. Refer to the On-Line Help.

11 On the EMDB screen, if this server is intended to be the single repository (per
server cluster) for the Enterprise Model database, select Install, otherwise
select Do Not Install, and then click Next.

TIP - If you are installing redundant servers, this selection


should be consistant on BOTH ServerA and ServerB.
If you are unsure whether this is needed for your topology, leave
the default as “Install”. A utility application is available to remove
or re-add the software during post installation called
EPKS_Modify.
Press the Help Button for additional information that will help you
choose the proper selection.

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Step Action

12 If you selected Fault Tolerant Ethernet (FTE) as Experion PKS Process


Network (EPN), on the Basic FTE Address Configuration screen, do the
following:
Enter the NTP First IP address.
Enter the NTP Second IP address or default to 0.0.0.0.
In the FTE Network Number (NN) list, click the network number.
In the FTE Community Number (CN) list, click the community number.
If required, click Expert Mode to enter customized FTE IP addresses.

TIP
If you are unsure of what your time servers IP Addresses or
FTE configuration , use the IP Address for the system you are
setting up. This information can be changed during post
installation.
Click Next.

13 On the Enter MNGR password screen, type the Windows mngr account
password and then click Next.

Attention:
The mngr password must be the same on all Experion
PKS nodes. The password must meet all Windows
password policy requirements such as length, special
characters, etc.
14 On the Confirm Installation Settings screen, verify that the Software
Installation Settings are correct, and then click Next. If required, you can go
back and make changes.

15 On the Product Selection screen, click Continue.

16 During the process, several packages will be installed. The status of each will
be provided on Status Panel.
Between different phases, an Attention screen will appear.
Click OK to shutdown and restart. Log on with the same account and
password as before.

17 If you selected ControlNet (via PCIC) or ControlNet (via Ethernet) or RSLinx


in a Network Selection screen, follow the RSLinx on-screen prompts. For
more detail, you can go to page. 83, Installing RSLinx.

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4. Experion PKS Installation tasks
4.4. Starting an Experion Server clean installation

Step Action

18 During the Knowledge Builder install, additional dialogs will be presented.


Follow the on-screen instructions. For more detail, you can go to page. 77,
Install Knowledge Builder.

19 Click OK to shutdown and restart. Log on with the same account and
password as before.

20 When prompted remove the Experion PKS Application Software Media,


• Insert Support Media and click Yes.
• On Experion PKS Update Manager Update (s) Installation screen,
click Next.
• On Experion PKS Update Manager Installation confirmation screen,
click Install.
• Click Finish.

21 Click OK to shutdown and restart. Log on with the same account and
password as before.

22 On the Experion PKS Setup Complete screen, Click Finish.

23 Read the information on the screen and click OK.

Attention:
Prior to installing patches/updates verify that the appropriate
prerequisites are met as described in the applicable SCN.

You have completed this task.


Return to the checklist that led to this task.

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4. Experion PKS Installation tasks
4.5. Starting an Experion eServer installation

4.5 Starting an Experion eServer installation


The following procedure details the steps required to successfully install an Experion
eServer..

Step Action

1 Restart the computer and log on using a Windows account with local
administrators rights. This Windows account must be used throughout the
installation.

2 Insert the Experion PKS Application Software Media into the CD/DVD Drive. An
autorun page should appear on the display.
Click on the Blue Arrow, next to the label “Install/Migrate Experion PKS”
If the Autorun page was not automatically displayed, use Windows Explorer to
browse to root directory of the Experion PKS Application Software Media, and
then double-click the setup.exe.
After starting Installation / Migration close the autorun page.

3 On Experion PKS System Evaluation screen, select Install Clean, and then click
Next.

4 On Migration Application warning screen, click Yes.

5 If Migration Application is about to reboot appears, click OK to shutdown and


restart the system. Log on as before.

6 On the Experion PKS - Product Selection screen,


• Select Experion PKS eServer
• Click Next

7 Depending on the above selection, on Network Selection screens make


appropriate selections, and then click Next.

TIP - Refer to the On-Line Help Button for a detailed


description of the Network selections.

8 On License Agreement screen, read the license agreement and then click I
accept the terms in the license agreement, and then click Next.

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4. Experion PKS Installation tasks
4.5. Starting an Experion eServer installation

Step Action

9 On the Experion PKS – Customer Information and Software Licenses


screen,
• Enter Customer Information.
• Enter the System Number and Authorization Number for “Experion PKS
eServer”.
Click Next.

10 On the Experion PKS - Optional Components screen, if required, select


Redirection Manager, and then click Next.

11 On the EMDB screen, if this server is intended to be the single repository (per
server cluster) for the Enterprise Model database, select Install, otherwise
select Do Not Install, and then click Next.

TIP - If your installing redundant servers, this selection should


be consistant on BOTH ServerA and ServerB.
If you are unsure whether this is needed for your topology, leave
the default as “Install”. A utility application is available to remove
or re-add the software during post installation.
Press the Help Button for additional information that will help you
choose the proper selection.

12 On the Enter MNGR password screen, type the Windows mngr account
password and then click Next.

Attention:
The mngr password must be the same on all Experion
PKS nodes. The password must meet all Windows
password requirements such as length, special characters,
etc.
13 On the Confirm Installation Settings screen, verify that the Software Installation
Settings are correct, and then click Next. If required, you can go back and make
changes.

14 On the Product Selection screen, click Continue.

15 During the process, several packages will be installed. The status of each will be
provided on Status Panel.
Between different phase, an Attention screen will appear. Click OK to shutdown
and restart. Log on with same account and password as before.

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4. Experion PKS Installation tasks
4.5. Starting an Experion eServer installation

Step Action

16 Knowledge Builder will now be installed. Follow the on-screen instructions. For
more detail, you can go to page. 77, Install Knowledge Builder.

17 Experion PKS eServer installs with minimal user interaction.

There is an initialization phase that can take a minute or two.


This is normal.

a) Enter Standard Access Admin password


b) Enter Standard Access User password
c) Click Next.
d) Select Complete Install, which is the default.
e) Click Next.
f) Click Install

18 Server Software, Operator Displays, Profit Loop Assistant, and Additional optional
components are installed with no user interaction.

19 Click OK to shutdown and restart. Log on with the same account and password
as before.

20 When prompted remove the Experion PKS Application Software Media,


• Insert Support Media and click Yes.
• On Experion PKS Update Manager Update (s) Installation screen, click
Next.
• On Experion PKS Update Manager Installation confirmation screen,
click Install.
• Click Finish.

21 Click OK to shutdown and restart. Log on with the same account and password
as before.

22 On the Experion PKS Setup Complete screen, Click Finish.

23 Read the information on the screen and click OK.

Attention:
Prior to installing patches/updates verify that the appropriate
prerequisites are met as described in the applicable SCN.

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4. Experion PKS Installation tasks
4.5. Starting an Experion eServer installation

You have completed this task. Return to the checklist that led to this
task.

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4. Experion PKS Installation tasks
4.6. Starting an ACE or SIM-C200 installation

4.6 Starting an ACE or SIM-C200 installation


The following procedure details the steps required to successfully install an Experion
ACE or SIM-C200.

Step Action

1 Restart the computer and log on using a Windows account with local
administrators rights. This Windows account must be used throughout the
installation.

2 Insert the Experion PKS Application Software Media into the CD/DVD Drive.
An autorun page should appear on the display.
Click on the Blue Arrow, next to the label “Install/Migrate Experion PKS”
If the Autorun page was not automatically displayed, use Windows Explorer to
browse to root directory of the Experion PKS Application Software Media, and
then double-click the setup.exe.
After starting Installation / Migration close the autorun page.

3 On Experion PKS System Evaluation screen, select Install Clean, and then
click Next.

4 On Migration Application warning screen, click Yes.

5 If Migration Application is about to reboot appears, click OK to shutdown and


restart the system. Log on as before.

6 On the Experion PKS - Product Selection screen,


• Select Experion PKS Application Control Environment (ACE)
or Experion PKS C200 Simulation Environment (SIM-C200).
• Click Next.

7 Depending on the above selection, one or two Network Selection screens will
appear. Make appropriate selections, and then click Next.

TIP - Refer to the On-Line Help Button for a detailed


description of the Network selections.

8 On License Agreement screen, read the license agreement and then click I
accept the terms in the license agreement, and then click Next.

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4.6. Starting an ACE or SIM-C200 installation

Step Action

9 On the Experion PKS – Customer Information and Software Licenses


screen, enter Customer information.
If you selected ACE in Step 6 above, the Install CAB Developer Software
option is available. This option requires an Experion PKS System Software
license.

TIP - CAB Software use requires validation of your


Experion PKS System License and Authorization
Number.
Press the Help Button for additional information.
After completing all fields, click Next.

10 On the Server Name screen, do the following:


a) Enter the base server name.
b) If you have redundant Experion PKS servers, select the Server is
Redundant check box.

TIP
For Standalone Servers, the Cluster Name is the Computer
Name of your server.
For Redundant Systems, the Cluster Name is the Computer
Name, minus the last letter (A or B).
Press the Help Button for additional information that will help you
enter the proper information.
c) Click Next.

11 On the Enter MNGR password screen, type the Windows mngr account
password and then click Next.

Attention:
The mngr password must be the same on all Experion
PKS nodes. The password must meet all Windows
password requirements such as length, special characters,
etc.
12 On the Confirm Installation Settings screen, verify that the Software
Installation Settings are correct, and then click Next. If required, you can go
back and make changes.

13 On the Product Selection screen, click Continue.

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4. Experion PKS Installation tasks
4.6. Starting an ACE or SIM-C200 installation

Step Action

14 Security and communications components will install with no user interaction.


Click OK to shutdown and restart the system. Log on as before.

15 If you selected ControlNet (via PCIC) in a Network Selection screen, follow


the RSLinx on-screen prompts. For more detail, you can go to page. 83,
Installing RSLinx.

16 System Admin. Components will be installed with no user interaction,


including FTE software.
Click OK to shutdown and restart the system. Log on as before.

17 Knowledge Builder will now be installed. Follow the on-screen instructions.


For more detail, you can go to page. 77, Install Knowledge Builder.

18 Engineering Tools will install with no user interaction.

19 For ACE node only, if you selected to install CAB in step 9:


a) When prompted, insert the Microsoft Visual Studio .Net 2003
Professional for CAB Developers media, and then click Yes.
b) This step will take a few minutes to complete.
c) When prompted, insert the Experion PKS Application Software
Media and click Yes.

20 Additional Components are now installed including Operator Displays with no


user interaction.

21 Click OK to shutdown and restart. Log on with the same account and
password as before.

22 When prompted remove the Experion PKS Application Software Media,


• Insert Support Media and click Yes.
• On Experion PKS Update Manager Update (s) Installation screen,
click Next.
• On Experion PKS Update Manager Installation confirmation screen,
click Install.
• Click Finish.

23 Click Continue on the EUM message dialog.

24 Click OK to shutdown and restart. Log on with the same account and
password as before.

25 On the Experion PKS Setup Complete screen, Click Finish.

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4. Experion PKS Installation tasks
4.6. Starting an ACE or SIM-C200 installation

Step Action

26 Read the information on the screen and click OK.

Attention:
Prior to installing patches/updates verify that the appropriate
prerequisites are met as described in the applicable SCN.

You have completed this task. Return to the checklist that led to this
task.

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4. Experion PKS Installation tasks
4.7. Starting an Experion Console Station installation

4.7 Starting an Experion Console Station installation


The following procedure details the steps required to successfully install an Experion
Console Station onto.

Step Action

1 Restart the computer and log on using a Windows account with local
administrators rights. This Windows account must be used throughout the
installation.

2 Insert the Experion PKS Application Software Media into the CD/DVD Drive.
An Autorun page should appear on the display.
Click on the Blue Arrow, next to the label “Install/Migrate Experion PKS”
If the Autorun page was not automatically displayed, use Windows Explorer to
browse to root directory of the Experion PKS Application Software Media, and
then double-click the setup.exe.
After starting Installation / Migration close the autorun page.

3 On the Experion PKS System Evaluation screen, select Install Clean, and
then click Next.

4 On Migration Application warning screen, click Yes.

5 If Migration Application is about to reboot appears, click OK to shutdown and


restart the system. Log on as before.

6 On the Experion PKS - Product Selection screen,


• Select Experion PKS Console Station (ES-C).
• If necessary, check the box, Caution – Be sure this box is
checked if your Control System has one or more of the
following:
C200 and / or C300 controllers
ACE, SIM-C200
Fieldbus Interface Module, or FTE Bridge module

TIP - If you are unsure whether the check box needs to


be selected or not, refer to the On-Line Help by
selecting the help button for a detailed description.
• Click Next

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4. Experion PKS Installation tasks
4.7. Starting an Experion Console Station installation

Step Action

7 Depending on the above selection, the Network Selection screen will vary.
Make appropriate selections, and then click Next.

TIP - Refer to the On-Line Help Button for a detailed


description of the Network selections.

8 On License Agreement screen, read the license agreement and then click I
accept the terms in the license agreement, and then click Next.
9 On the Experion PKS – Customer Information and Software Licenses
screen,
• Enter Customer information.
• If required, select Install Software to install Custom Algorithm (CAB)
Developer (Visual Studio) Software. This option requires an Experion
PKS System Software license.

TIP - CAB Software use requires validation of your


Experion PKS System License and Authorization
Number.
Press the Help Button for additional information.
• After completing all fields, click Next.

10 On the Experion PKS - Optional Components screen, select required


optional components, and then click Next.

TIP - Refer to the On-Line Help Button for a detailed


description of each of the optional software
components.

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4. Experion PKS Installation tasks
4.7. Starting an Experion Console Station installation

Step Action

11 On the Server Name screen, do the following:


a) Enter the server’s cluster name in field provided.
b) If you have redundant Experion PKS servers, select the Server is
Redundant check box.

TIP
For Standalone Servers, the Cluster Name is the Computer
Name of your server.
For Redundant Systems, the Cluster Name is the Computer
Name, minus the last letter (A or B).
Press the Help Button for additional information that will help
you enter the proper information.

Click Next.

12 On the Enter MNGR password screen, type the Windows mngr account
password and then click Next.

Attention:
The mngr password must be the same on all Experion
PKS nodes. The password must meet all Windows
password policy requirements such as length, special
characters, etc.
13 On the Confirm Installation Settings screen, verify that the Software
Installation Settings are correct, and then click Next. If required, you can go
back and make changes.

14 On the Product Selection screen, click Continue.

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4. Experion PKS Installation tasks
4.7. Starting an Experion Console Station installation

Step Action

15 TIP
The installation will go through several phases of package
installation.
The Status Panel will provide status information about the
installation, shutdowns, and approximate time remaining in the
installation.

Between each phase, the system will require a shutdown and restart. Each
will be prompted with an Attention Dialog warning of the shutdown.
When this occurs, Click OK on the Attention dialog to shutdown and restart
the system.
Log on with same account and password as before. The installation will
continue upon restart.

16 During the Knowledge Builder install, additional dialogs will be presented.


Follow the on-screen instructions. For more detail, you can go to page. 77,
Install Knowledge Builder.

17 If you selected to install CAB in step 9:


a) When prompted, insert the Microsoft Visual Studio .Net 2003
Professional for CAB Developers media, and then click Yes.
b) This step will take approximately 30 minutes to complete.
c) When prompted, insert the Microsoft Visual Studio .Net 2003
Professional MSDN Library media, and then click OK.
d) When prompted, insert the Experion PKS Application Software
Media, and then click Yes.

TIP
The Autorun page will pop-up when the Experion PKS
Application DVD is re-inserted. When this occurs, it overlays the
Yes dialog. Click Close on the Autorun page.

18 Click OK to shutdown and restart. Log on with the same account and
password as before.

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4. Experion PKS Installation tasks
4.7. Starting an Experion Console Station installation

Step Action

19 When prompted remove the Experion PKS Application Software Media,


• Insert Support Media and click Yes.
• On Experion PKS Update Manager Update (s) Installation screen,
click Next.
• On Experion PKS Update Manager Installation confirmation screen,
click Install.
• Click Finish.

20 Click OK to shutdown and restart. Log on with the same account and
password as before.

21 On the Experion PKS Setup Complete screen, Click Finish.

22 Read the information on the screen and click OK.

Attention:
Prior to installing patches/updates verify that the appropriate
prerequisites are met as described in the applicable SCN.

You have completed this task. Return to the checklist that led to this
task.

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4. Experion PKS Installation tasks
4.8. Starting an Experion Console Station Extension or Experion Flex Station installation

4.8 Starting an Experion Console Station Extension or


Experion Flex Station installation
The following procedure details the steps required to successfully install an Experion
Console Station Extension or Flex Station.

Step Action
1 Restart the computer and log on using a Windows account with local
administrators rights. This Windows account must be used throughout the
installation.
2 Insert the Experion PKS Application Software Media into the CD/DVD Drive.
An autorun page should appear on the display.
Click on the Blue Arrow, next to the label “Install/Migrate Experion PKS”
If the Autorun page was not automatically displayed, use Windows Explorer to
browse to root directory of the Experion PKS Application Software Media, and
then double-click the setup.exe.
After starting Installation / Migration close the autorun page.
3 On Experion PKS System Evaluation screen, select Install Clean, and then
click Next.
4 On Migration Application screen, click Yes.
5 If Migration Application is about to reboot appears, click OK to shutdown and
restart the system. Log on as before.
6 On the Experion PKS - Product Selection screen,
• Select Flex Station (ES-F) or Console Station Extension (ES-CE).
• Check the box, Caution – Be sure this box is checked if your
Control System has one or more of the following:
C200 and / or C300 controllers
ACE, SIM-C200
Fieldbus Interface Module, or FTE Bridge module
• Click Next.
7 Depending on the above selection, Network Selection screen will appear.
Make appropriate selections, and then click Next.

TIP - Refer to the On-Line Help Button for a detailed


description of the Network selections.

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4. Experion PKS Installation tasks
4.8. Starting an Experion Console Station Extension or Experion Flex Station installation

Step Action
8 On License Agreement screen, read the license agreement and then click I
accept the terms in the license agreement, and then click Next.
9 On the Experion PKS – Customer Information and Software Licenses
screen,
• Enter Customer information.
• If required, select Install Software to install Custom Algorithm (CAB)
Developer (Visual Studio) Software. This option requires an Experion
PKS System Software license.

TIP - CAB Software use requires validation of your


Experion PKS System License and Authorization
Number.
Press the Help Button for additional information.
• After completing all fields, click Next.
10 On the Experion PKS - Optional Components screen, select required
optional components, and then click Next.
11 On the Enter MNGR password screen, type the Windows mngr account
password and then click Next.

Attention:
The mngr password must be the same on all Experion
PKS nodes. The password must meet all Windows
password requirements such as length, special characters,
etc.
12 On the Confirm Installation Settings screen, verify that the Software
Installation Settings are correct, and then click Next. If required, you can go
back and make changes.
13 On the Product Selection screen, click Continue.
14 Security and communications Components will install with no user interaction.
Click OK to shutdown and restart the system. Log on as before.
15 System Admin. Components will be installed with no user interaction,
including FTE if selected on the Network Selection screen.
Click OK to shutdown and restart the system. Log on as before.

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4. Experion PKS Installation tasks
4.8. Starting an Experion Console Station Extension or Experion Flex Station installation

Step Action
16 Knowledge Builder will now be installed. Follow the on-screen instructions.
For more detail, you can go to page. 77, Install Knowledge Builder.
17 Engineering Tools will install with no user interaction.
18 If you selected to install CAB in step 9:
a) When prompted, insert the Microsoft Visual Studio .Net 2003
Professional for CAB Developers media, and then click Yes.
b) This step will take 30 minutes or more to complete.
c) When prompted, insert the Microsoft Visual Studio .Net 2003
Professional MSDN Library media, and then click Yes.
d) When prompted, insert the Experion PKS Application Software
Media, and then click Yes.
19 Client Software, Operator Displays, Profit Loop Assistant, and Additional
optional components are installed with no user interaction.
20 Click OK to shutdown and restart. Log on with the same account and
password as before.
21 When prompted remove the Experion PKS Application Software Media,
• Insert Support Media and click Yes.
• On Experion PKS Update Manager Update (s) Installation screen,
click Next.
• On Experion PKS Update Manager Installation confirmation screen,
click Install.
• Click Finish.
22 Click OK to shutdown and restart. Log on with the same account and
password as before.
23 On the Experion PKS Setup Complete screen, Click Finish.
24 Read the information on the screen and click OK.

Attention:
Prior to installing patches/updates verify that the appropriate
prerequisites are met as described in the applicable SCN.

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4. Experion PKS Installation tasks
4.8. Starting an Experion Console Station Extension or Experion Flex Station installation

You have completed this task. Return to the checklist that led to this
task.

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4. Experion PKS Installation tasks
4.9. Install Knowledge Builder

4.9 Install Knowledge Builder

Step Action
1 On the Installation Type screen, review the options provided and select the
type of installation you wish to perform on this system. Valid options are:
• Full Install
• Client Only Install
• CD-ROM Install
• Server Only Install
After selecting a type, click Next to continue.

TIP
Knowledge Builder Server should be installed prior to Client Only
Install.
2 If you selected a CD-ROM Install setup type, continue to step 6.
3 If you selected a Client Only Install setup type, continue to step 5.
4 If you selected Full Install or Server Only Install, select the Bookset(s) you
want on install on this node/server, and then click Next.

TIP
Selecting the box next to Install will select all Booksets to be
installed.
5 On the Server Selection screen:
a) If you selected Client Only Install, click Browse, and then browse to the
network share (pstserver) on your Knowledge Builder server, and then
click OK.
b) If you have selected Full Install or Server Only Install, accept the default
path.
c) Click Next.
6 On the Start Copy screen, review your selections for the Knowledge Builder
install. When ready, click Next to start installing the Knowledge Builder.
This application installation may take several minutes to complete.
7 Click Finish to complete the installation of Knowledge Builder.

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4. Experion PKS Installation tasks
4.9. Install Knowledge Builder

You have completed this task. Return to the checklist that led to this
task.

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5. Common Platform Tasks
5.1 Installing Internet Information Services
Prerequisites
• Windows Server 2003 CD.

Step Action
1 Choose Start > Settings > Control Panel and then double-click the Add or
Remove Programs icon.
2 Click the Add or Remove Windows Components icon on the left side of the
screen.
There may be a delay of up to one minute.

On the Windows Components Wizard screen, highlight Application Server


and then click Details.
3 On the Application Server screen, select the Internet Information Services
(IIS) option and then click Details.
4 Clear all options except those listed below
Common Files
Internet Information Services Manager
5 For Event Archiving, select the World Wide Web Service > World Wide
Web Service option.
For Alarm Paging, select the SMTP Service option.
For eServer, select World Wide Web Service > Active Server Pages.
6 Click OK.
7 Click Next and follow the on-screen instructions to complete the installation.
8 When prompted, insert the Windows Server 2003 CD in the CD-ROM drive.
9 When the installation is complete, restart the computer.

You have completed this task. Return to the checklist that led to this
task.

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5. Common Platform Tasks
5.2. Updating the hosts file

5.2 Updating the hosts file


You must identify the computer name and associated IP address of each Experion PKS
server and Console Station in the hosts file. Both server and client computers require a
modified hosts file with identical entries, so you can edit the hosts file on one
computer and then copy it to each computer in the Experion PKS system.
The hosts file is located in %SystemRoot%\system32\drivers\etc\, where
%SystemRoot% is normally C:\WINDOWS.
Use any text editing tool, such as Notepad, to edit the file. The file name is hosts
The following server naming conventions is used in the host file examples provided:
Standalone Server network name: SERVER
Redundant Primary Server network name: SERVERA
Redundant Secondary Server network name: SERVERB
Console Station XX network name (where XX = 01 - 10): CSTNXX
The following examples show typical system configurations and the entries that should
be included in the hosts file. The following examples assume that the system contains
two Console Stations. Replace network addresses and network names with value
appropriate for your configuration. Any text following a "#" (without quotes) on a single
line is a comment and may be omitted from the hosts file.

Example 1: Standalone (non-redundant Cluster Server system) with Single Link


(Single LAN / FTE)
127.0.0.1 localhost
192.168.0.1 SERVER # Server
192.168.0.3 CSTNE # Console Station
192.168.0.5 CSTNF # Console Station

Example 2: Redundant (redundant Cluster Server system) with Single Link (Single
LAN / FTE)
127.0.0.1 localhost
192.168.0.1 SERVERA SERVERA0 # Server A
192.168.0.3 SERVERB SERVERB0 # Server B
192.168.0.5 CSTNE # Console Station
192.168.0.7 CSTNF # Console Station

Example 3: Standalone (non-redundant Cluster Server system) with Dual Links


(Dual LAN)
127.0.0.1 localhost
192.168.0.1 SERVER SERVER0 # Server

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5. Common Platform Tasks
5.2. Updating the hosts file

12.1.0.1 SERVER1
192.168.0.3 CSTNE CSTNE0 # Console Station 01
12.1.0.3 CSTNE1
192.168.0.4 CSTNF CSTNF0 # Console Station 02
12.1.0.4 CSTNF1

Example 4: Redundant (redundant Cluster Server system) with Dual Link (Dual
LAN)
127.0.0.1 localhost
192.168.0.1 SERVERA SERVERA0 # Server A
12.1.0.1 SERVERA1
192.168.0.2 SERVERB SERVERB0 # Server B
12.1.0.2 SERVERB1
192.168.0.3 CSTNE CSTNE0 # Console Station 01
12.1.0.3 CSTNE1
192.168.0.4 CSTNF CSTNF0 # Console Station 02
12.1.0.4 CSTNF1

You have completed this task. Return to the checklist that led to this
task.

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6. RSLinx tasks

6.1 Installing RSLinx


Considerations
• If a message appears during the installation requesting you to restore a backup of the
RSLinx configuration, click OK to continue the installation.

To install RSLinx:

Step Action

1 On the RSLinx Welcome screen, click Next to continue installing RSLinx.

2 On the License Agreement screen, click I accept the terms in the license
agreement, and then click Next.

3 On the Customer Information screen, type the User Name and


Organization, and then click Next.

4 On the Standard Setup screen, click Next to accept the default features to
install.

5 On the Ready to Install the Program screen, click Install to start installing the
RSLinx applications.
This installation may take several minutes to complete.

6 On the Installation Wizard Completed screen, click Finish.

7 Review the Release Notes and then close the window that displays the
Release Notes.

You have completed this task. Return to the checklist that led to this
task.

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7. Removing Experion PKS
This section describes how to remove all Experion Server components.

ATTENTION
The Experion PKS Application Software Media R301.1 is required to remove
RSLinx.

Step Action

1 Using the Engineering Tools Services Control Panel (run it via its shortcut),
select Stop All including SQL and click ok. The services will be stopped and
the Control Panel will exit when it has finished.

2 For Experion Servers and Console Stations ONLY:


Using the Experion PKS Server Start/Stop program, change the Server State
to “Database Unloaded”. Once the state has changed to Database Unloaded,
close the Start/Stop Program

3 From Service Control Panel, Stop Windows Management Instrumentation


service.

4 If RSLinx is installed on your system:


a) Click on the RSLinx communications icon (found on the lower-right
part of the monitor screen) to open “RSLinx Lite
b) Select File, Exit and Shutdown.
c) Click Yes to confirm.

5 Execute C:\Install\RemoveHwlSoftware.bat file.

6 Press any key to continue.

7 Click Yes to confirm the un-installation of Experion PKS.

8 Few Experion components will be removed with no user interaction.

9 If the Experion PKS Server / Client Welcome screen appears


Click Next to continue.
a) On Program Maintenance screen, Select Remove, and then click Next.
b) On the Retain Old Database option, select NO, and then click Next.
c) On Remove the program screen, click Remove
d) On Experion PKS Sever / client setup screen, click Finish
e) Click NO to restart later.

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7. Removing Experion PKS

Step Action

10 Few more Experion components will be removed with no user interaction.

11 For Knowledge Builder removal


On Knowledge Builder maintenance screen, Select Remove, and then click
Next.
f) On confirm uninstall screen, click OK
g) On Knowledge Builder maintenance complete screen, click Finish.

12 Few more Experion components will be removed with no user interaction.

13 If SQL removal screen appears, click Yes.


For shared files removal, click No to all
On Remove program from your computer message, click OK
If a restart message appears, click OK.

14 Few more Experion components will be removed with no user interaction.

15 On “Experion PKS - Remove this last” message click OK, and then on the
Finished Removing Experion PKS Subsystem message Click OK.

16 Shutdown and restart your system.

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8. Troubleshooting
This section provides troubleshooting information.

Symptom If the installation fails or aborts

Cause Because of some hardware or software resource limitation or


was cancelled

Solution Reboot the node and restart the Experion PKS installation by
double-clicking on the setup.exe file on the root of the
Application DVD. Select Next on the Product Selection Screen
and the installation will continue automatically from the point
where it had stopped.

Symptom If installation aborts during an intermediate reboot

Cause There is a possibility of having a bad media or bad drive

Solution Check in System Event viewer if you have a warning or error


related to “cdrom”. Try using different Media or replace the drive
and resume installation using setup.exe

Symptom Not able to see service Tag during EXPPlus

Cause Motherboard on machine has been changed

Solution Contact Dell Support and update the Service Tag.

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8. Troubleshooting

Symptom If the installation fails with the following message “Installer


terminated prematurely”

Cause Unknown

Solution Reboot the node and restart the Experion PKS installation by
double-clicking on the setup.exe file on the root of the
Application DVD. Select Next on the Product Selection Screen
and the installation will continue automatically from the point
where it had stopped.

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