TESDA-OP CO-01-F11

(Rev. No. 00-03/08/17)

COMPETENCY-BASED CURRICULUM (Blended Delivery)

A. Course Design

Course Title: COMPUTER SYSTEMS SERVICING

Nominal Duration: 280 Hours

Qualification Level: NC II

Course Description:
This course is designed to develop & enhance the knowledge, skills, & attitudes of a Computer
Systems Service Technician, in accordance with industry standards. It covers the basic and common
competencies in addition to the core competencies such as to install and configure computers
systems, set-up computer networks and servers and to maintain and repair computer systems and
networks.

Trainees or students wishing to gain entry into this course should possess the following requirements:

 Grade 10 completers
Trainee Entry Requirements:
 Can communicate effectively both oral and written form.
 Must pass the trainability/aptitude test.

Course Structure
Basic Competencies
(40 Hours)
Nominal
Unit of Competency Module Title Learning Outcomes
Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey workplace information
workplace workplace 1.1.2Participate in workplace meetings and hours
communication communication discussions
1.1.3 Complete relevant work related documents
Common Competencies
(80hours)
Nominal
Unit of Competency Module Title Learning Outcomes
Duration
1. Apply quality standards 1.1 Applying quality 1.1.1 Assess quality of received materials
standards 1.1.2 Assess own work hours
1.1.3 Engage in quality improvement
2. Use hand tools 5.1. Using hand tools 5.1.1. Plan and prepare for tasks to be undertaken
5.1.2. Prepare hand tools hours
5.1.3. Use appropriate hand tools and test equipment
5.1.4. Maintain hand tools
Core Competencies
(160 hours)
Nominal
Unit of Competency Module Title Learning Outcomes
Duration
1. Install and configure 1.1 Installing and 1.1.1 Assemble computer hardware
computer systems configure computer 1.1.2 Prepare installer hours
systems 1.1.3 Install operating system and drivers for
peripherals/ devices
1.1.4 Install application software
1.1.5 Conduct testing and documentation

Assessment Methods:  Practical tasks involving interpretation of a range of technical drawings

 Case Study/Situation
 Portfolio Assessment
 Interview
 Simulation/Role-plays
 Practical Demonstration
 Written Test
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 Course Delivery:  Group Discussion
 Interaction
 Plant tour
 Symposium
 Field trip
 Problem solving
 Simulation

LIST OF TOOLS, EQUIPMENT AND MATERIALS

TRAINING FACILITIES:

TRAINERS QUALIFICATION

B. MODULES OF INSTRUCTION

Core Competencies :
Unit of Competency : INSTALL AND CONFIGURE COMPUTER SYSTEMS
Modules Title: INSTALLing AND CONFIGURE COMPUTER SYSTEMS
Module Descriptor: This unit covers the outcomes required in installing and configuring desktop and workstation
computers systems. It consists of competencies to assemble computer hardware, install operating
system and drivers for peripherals/devices, and install application software as well as to conduct
testing and documentation
Nominal Duration: 40 hours
Summary of Learning Outcomes:
LO1. Assemble computer hardware
LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct testing and documentation

Details of Learning Outcomes:

LO1. Assemble computer hardware

Learning Method Mode of Delivery

Independent Study

Assessment Criteria Contents Conditions

Social Media
Assignment

Webinar

Online
Forum
Video

Time

Time
F2F

 Unit assembly is planned  Types and parts of The following x x xx x

and prepared to ensure computers resources must
OH&S policies and be provided
 Computer operating X
procedures are followed  Tools and
in accordance with
systems
test
x
systems requirements
 Windows / MAC OS
instruments
x
X /Linux
 Materials necessary to  PC or
complete the work are  Peripheral devices workstation
identified and obtained  Computer systems design  Computer
in accordance with peripherals/
established procedures  Computer assembly devices x
and checked against procedures  Appropriate
systems requirements  Installers preparation and OS, drivers
 Tools, equipment and OS installation and
testing devices needed procedures software
to carry out the  Application and applications
installation work are devices/drivers /programs
obtained in accordance installation procedures
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 with established  Desktop PC interface/ Full Online
procedures and hook up procedures Delivery
checked for correct requirements:
 Power ON self-test and
operation and safety
BIOS configuration  Internet
 Computer hardware is procedures Connection
assembled in
 Application packages & at least 3
accordance with
use of application mbps
established procedures
programs  LMS
and systems
requirements  Multimedia systems (Google
Classroom,
Moodle, etc)
 Videocon
App (Google
Meet, Zoom,
FB Rooms)
 ELearning
version of
the course

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