SUDHANSHU SEKHAR ACHARYA

Email: sudhansu.acharya@rediffmail.com
& Bigyan7685@yahoo.co.in
Mobile No.: 00971503048064.
POSITION- Housekeeping Supervisor
Location-Dubai
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OBJECTIVE: Experienced As a Hospitality Executive with over 7years of progressive
exposure in reputed leading Hospitality Industry. An independent worker with ability to
work in pressurized environment and effectively prioritize job responsibilities.
Appreciated by previous employer for having the expertise in delivering excellent
guest service and potential to exceed set targets and performance parameters.
Initiative driven, enthusiastic and dynamic team player who is willing to take
challenges and can bring to your organization: organized, professional and dedicated
work approach with proactive attitude and practical work experience.

PERSONAL STRENGTHS

1. Guest Relation Skill 2. Multi Cultural Guest

3. Excellent Guest Service Skill 4. Telephone Handling
5. Adherence to Policies and Procedures 6. Proficiency in Computer

EXPERIENCE
3+ Years of experience in house keeping as a supervisor.
Organization: Hotel Midtown, Raipur, India.
Duration: 2 February 2002 to 15 March 2005.
Designation: House keeping Supervisor.

EXPERIENCE
4 Years of experience in house keeping as a Sr-supervisor.
Organization: Peerless Hotels&Resorts, calcutta, India.
Duration: 2 April2005 to 6 April 2009.
Designation: House keeping Supervisor

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PRESENT POSITION:- Currently working as a FIOOR SUPERVISOR in
HABTOOR HOTELS, DUBAI.
[METRO POLITAN PALACE HOTEL—FIVE STAR]

Job Duties & Responsibilities:

 Supervise housekeeping employees allotted to their area of activity

 Check all areas and see that they meet standard of cleanliness stipulated
 Maintain a regular and complete advanced program for renovating publics areas
  Inspect staff turns out
 Under take daily rostering of staff when required
 Check the par stock of linen and guest supplies and cleaning supplies on floor
 Prepare house keeping occupancy list for front office
 Liaise with house keeping desk for list of rooms that need to be cleared for sale
 Record lost and found items as per laid down norms
 Try to develop Housekeeping Systems&procedures.

AREAS OF EXPERTISE

 Receive guests’ complaints and identify source of action, refer to management as

needed
 Respond quickly to guest complaints in friendly manner and appropriate action is taken.

 Use creative reasoning to overcome guest objections & concerns and ensure 100% satisfaction.
Answer incoming calls using the standard greeting in a timely manner. Keep an adequate
coverage on the phones at all times.
Provide a professional image at all times trough appearance and dress.

EDUCATION & CERTIFICATES

Post Graduate Diploma in Hotel Management & Tourism 2002 Scored 75%
Bachelor of Arts 1999 Scored 72%
Utkal University, India

PERSONAL DETAIL:
DATE OF BIRTH: 15/04/1976

NATIONALITY: INDIAN

MARRITAL STATUS: UNMARRIED

PASSPORT NO: E6031401 ISSU FROM: INDIA, EXPERY: 31/07/2013

VISA TYPE: EMPLOYMENT (TRANSFERABLE WITH N.OC)

LANGUAGE KNOW: ENGLISH, HINDI, ORIYA

IT SKILLS
MS Office, Internet & E-mail applications

Reference : Produced upon requirement

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