50322168.

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• Set up a Windows 2000 service laptop incx6080_R005

1. The PPP-capable (Point-to-Point Protocol) service laptop can be any computer that satisfies the P Done
following requirements:
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• Windows 2000 (SP3 or SP4)

• The correct version of the Java Runtime Environment (JRE) (refer to the EMC
Navisphere Manager 6.x Release Notes)

The JRE can be downloaded from the Sun Microsystems website at:
http://java.sun.com/products/archive/j2se/<rev number>/index.html

Verify that you are installing the exact version regardless of where the browser
directs you when you first open Navisphere 6.x.

• A supported web browser (refer to the EMC Navisphere Manager 6.x Release Notes)

• The correct version of the Navisphere Manager User Interface (UI) as follows:

− For CX700, CX500, CX300: Navisphere 6.6 or higher UI

− For CX600, CX400, CX200, CX200LC: Navisphere 6.1 or higher UI

• The correct version of the Navisphere CLI as follows:

− For CX700, CX500, CX300: Navisphere CLI 6.6 or higher

− For CX600, CX400, CX200, CX200LC: Navisphere CLI 6.1 or higher

• Remote Access Server

• TCP/IP network settings modified to use DHCP

NOTE: The service laptop COM port modem type must be set to Dial-Up Networking Serial Cable
between 2 PCs. This is the most flexible modem type, and allows either a NULL modem cable or
actual modem to connect to the laptop and SP. Instructions for setting up Dial-Up Networking
between 2 PCs follow below.

If the laptop uses a physical modem, configure the modem for the line characteristics of the SP, as
follows:

Line characteristic Setting

Data bits 8
Parity None
Stop bits 1
Baud rate 115200 baud

The selected baud rate should be the highest speed at which the service laptop can reliably connect to
the SPs.

2. Setting Up the Dial-Up PPP Support:

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If Communication cable between two computers is not installed and set up, install it and set it up as

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follows:

a. Follow the path Start → Settings → Control Panel → Phone and Modem Options.

b. If your laptop has a modem, then under the Modems tab, note below which port your
current modem is using and click Add.

port _______________

c. Select Don't Detect my Modem; I will select it from a list and click Next.

d. In the Add/Remove Hardware Wizard dialog box that appears, select (Standard
Modem Types) under the Manufacturers column.

e. Under the Models column, select Communication cable between two computers and
click Next.

f. Under the list On which ports do you want to install it?, click Selected Ports and
highlight a port which is not used by the installed modem (whose port you noted above).

NOTE: The default is COM 1.

g. Click Next.

h. On the next screen, click Finish.

i. Click OK.

3. Set Up Dial-Up Networking:

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a. Follow the path: Start → Settings → Control Panel → Network and Dial Up
Connections → Make New Connection.

b. When the Network Connection Wizard starts, click Next to begin.

c. Click Connect directly to another computer and click Next.

d. Select Guest and click Next.

e. In the Select a Device pull-down menu, select Communications between two

computers (COM 1) or select COM 2 if the cable is connected to COM 2. Click Next.

f. In the Connection Availability dialog box, select Create this connection: For all users
and click Next.

g. In the Completing Network Connection Wizard dialog box, assign the connection a
name (for example, CX700init) and click Finish.

h. In the Connect dialog box that appears (with the name you assigned to it), click
Properties.

i. Under the General tab in the Properties dialog box, click Configure.

j. In the Modem Configuration dialog box, select 115200 bps from the Maximum Speed
pull-down list. Verify that the Enable hardware flow control is checked.

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k. Click OK to close the dialog box.

l. Click the Networking tab.

PPP: Windows 95/98/NT 4/2000, Internet should appear in the Type of dial-up server I
am calling list.

m. Click Settings.

n. Verify that Enable LCP extensions and Enable software compression are checked,
then click OK.

o. Highlight Internet Protocol (TCP/IP) and click Properties.

p. Select Obtain an IP address automatically and Obtain DNS server address

automatically.

q. Click Advanced. Verify that Use IP header compression is checked. Deselect Use
default gateway on remote network.

r. Click OK three times to return to the Connect dialog box.

s. Click Cancel to close the Connect dialog box. You will enter a username and password
when you initialize the storage system at the customer site.

The service laptop is ready to initialize a storage processor at the customer site.

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