Job Description

HR & Training Manager

Reports to: HR Director

Location: Bluewater

Salary: £33k – 37k

Employment Status: 35hrs per week

Purpose of the Role: To provide leadership and support in Human Resource issues to ensure the
implementation of the HR strategy in line with the operational plans at Bluewater. To manage and
support the onsite HR and L&D team.

Internal Contacts: Senior Management Team, Managers, employees and prospective employees
External Contracts: Clients, Government Agencies and suppliers
Duties and Responsibilities:
Coach, support, mentor and challenge managers in the application of HR policies and
practices, provide advice and guidance on HR issues.

To support the business in attracting, recruiting, retaining and developing people in order to
meet the business requirements

To ensure Bluewater manages its people appropriately so as to adopt best practice and
comply with employment legislation, mitigating any risks to the business

Responsibility for departmental budget and therefore attendance and participation at regular
Finance meetings.

To assist and advise employees on HR related issues including payroll queries

To provide specialist advice on a range of HR issues where required and provide support
during meetings

To implement agreed company HR policies and procedures

Implement quality procedures and continuous improvement

Create and review job profiles as required

Take ownership of the Training plan and ensure this is delivered accordingly

Assist with the salary review process

Manage all employee change procedures in line with company policies

 To ensure employee absenteeism is monitored and reported on a monthly basis and any
issues dealt with at the earliest opportunity
Liaise with 3rd party medical practitioners and Occupational Health providers

Consult with Trade Unions/representatives on all relevant issues

To provide monthly reporting on HR KPI’s to the Operations Management and manage Service
Level Agreements with service providers.

Manage the performance and development of the HR assistant and Training co-ordinator

Attend and contribute to management meetings

Assist the HR assistant with Input, maintaining and validating personnel records on
Companies’ integrated HR & Payroll systems ensuring payroll submission is accurate
Draft Offer letters/Contracts of employment, invitation letters for disciplinary, grievance and
redundancy meetings using standard pro-forma’s

Develop and deliver training programs relevant to the needs of the business

Liaise with the L&D Manager and support learning and development programmes

Ensure all parts of the HR department are compliant for all site audits.

Person Specification
HR & Training Manager

Qualifications & Experience

Essential Desirable
Qualifications: Qualifications:
Maths & English GCSE (Grade C or
above) Educated to Degree level or equivalent
CIPD Qualified
Experience: Experience:

Experience of working in a busy HR Experience of TUPE

department and giving advice regarding
all HR matters including disciplinary, Experience of working in busy time
grievance, absence etc. sensitive environment

Experience of using HR databases Experience of payroll

Experience of recruitment processes Experience of carrying out restructuring

exercises
Experience of managing budgets.

Experience of compiling and presenting

reports and analysing data

Experience in designing and delivering

training programs.
 Skills & Abilities (Competencies)
Computer literate with experience of Office (Word, Excel, & Power Point) & other systems

Ability to work effectively in a team

Effective communicator – orally and in writing

Ability to manage change in line with client requirements and have a flexible approach

Good organisational skills

Able to plan and organise administration associated with recruitment campaigns

Able to handle large volumes of paperwork in an orderly fashion

Able to challenge process and seek out better ways of working

Able to present to large groups and adapt to mixed abilities/audiences.

Ability to maintain effective relationships with key stakeholders within a client

environment
Additional Comments
Busy environment so will need to be able to focus & prioritise in order to meet deadlines

Flexible approach to working time in order to meet operational requirements

Due to the confidential nature of the information dealt with, the role holder needs to be
able to be discreet

If your qualifications, experience and aspirations match our requirements, please email a
covering letter and CV to Sarah.Gatland@incentive-fm.com.
The closing date for applications to be received is Tuesday 18th October 2016. Interviews will be
scheduled for Wednesday 2nd and Thursday 3rd November 2016.