FULL CONDITIONS OF CARRIAGE

THESE FULL CONDITIONS OF CARRIAGE APPLY TO CARRIAGE BY AIR OR GROUND. LIABILITY

LIMITATIONS APPLY, THE PRINCIPAL ONES COMPRISING SECTIONS 9, 10, 11 AND 12 BELOW.
ALSO APPLICABLE: THE WAYBILL ACCOMPANYING THE SHIPMENT TENDERED TO WORLD
COURIER FOR CARRIAGE AND WORLD COURIER’S TARIFF APPLICABLE TO THE LOCATION
WHERE THE SHIPMENT IS TENDERED FOR CARRIAGE, ALL AS AMENDED PERIODICALLY.
COPIES OF THE CURRENT VERSION OF SAID WAYBILL AND TARIFF ARE AVAILABLE ON
REQUEST AT ANY WORLD COURIER OFFICE.
1. Certain Definitions. The following terms used in these Full Conditions of Carriage will
have the following meanings, unless otherwise provided elsewhere herein:
“Carriage” means the holding, transport, delivery and other services undertaken with respect to a
Shipment.
"Conditions" means the waybill accompanying the Shipment tendered to World Courier for
Carriage, these Full Conditions of Carriage, as amended periodically, and the Tariff with respect to such
Shipment.
“Courier Organization” means World Courier and its subsidiaries and affiliates and their
respective directors, officers, employees, agents and independent contractors.
“Indemnifiable Losses” means any and all injury, losses, expenses, demands, claims, actions,
causes of action, judgments, assessments, damages, amounts paid in settlement of actions or claims,
obligations, recoveries, deficiencies, liabilities, fines, penalties, costs and fees, including, but not limited to
court costs and reasonable attorneys’ fees and expenses.
“Shipment” means any envelope, document, package, parcel, freight or item tendered to, and
accepted by World Courier for Carriage pursuant to the Conditions.
"Shipper” with respect to a particular Shipment means the one listed as shipper in the waybill
accompanying the Shipment tendered to World Courier for Carriage.
“Shipping Parties” means Shipper, the consignee, the receiver, and the owner of the Shipment,
and anyone else having an interest in the Shipment.
“Tariff” with respect to a Shipment means World Courier’s tariff applicable to where such
Shipment is tendered for Carriage or the tariff otherwise agreed to by World Courier and a Shipping Party
for such Shipment, as amended periodically.
“World Courier” means the name of the World Courier company appearing on the waybill
accompanying the respective Shipment.
2. Compliance with Conditions. Shipper agrees to comply with the Conditions and is
bound by them. Shipper confirms that the other Shipping Parties have agreed to comply with and be
bound by the Conditions, and are bound by the Conditions. The agreement by all of the Shipping Parties
is confirmed by a Shipping Party requesting Carriage for the Shipment, tendering it for Carriage and/or
signing the waybill accompanying a Shipment. World Courier is bound by the Conditions.
3. Preparation of Shipment and Compliance with Laws. Shipper agrees and is obligated
to perform the following:
(a) Prepare and pack properly the items to be tendered for Carriage so as to ensure their
safe Carriage with ordinary care in handling. If any item is fragile or otherwise susceptible to damage
during Carriage or requires special packing or handling for safe Carriage, Shipper will so indicate on the
Shipment, request World Courier’s consent to Carriage, and give World Courier written notice of such
susceptibility and safe handling requirements;
(b) Mark legibly and durably the Shipment with the name and address of Shipper and the
consignee;
(c) Prepare fully and accurately a waybill and present it to World Courier with each
corresponding Shipment tendered for Carriage, along with complete and correct information and
documentation related to the Shipment and/or requested by World Courier and/or any other necessary or
appropriate information. Shipper will thereafter provide any additional information and documentation that
is required or requested. Shipper will specify on each waybill the nature of the Shipment; the number of
packages comprising the Shipment; the method of packing; particular marks or numbers upon the

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Shipment; the weight, quantity, volume, and dimensions of the items comprising the Shipment; and all
other requested information;
(d) Comply with all applicable local, domestic, foreign and international laws, rules,
regulations, requirements and customs, such as, by way of example and not of limitation, all customs
regulations; and
(e) Comply with all applicable rules, regulations and other requirements of all carriers
and other private parties.
4. Rates, Duties, Payment, Lien.
(a) The Shipping Parties will, jointly and severally:
(i) Pay World Courier for the Carriage of each Shipment in accordance with
the Tariff and other Conditions and for all other unpaid charges, advances and disbursements made in
connection with such Shipment, and
(ii) Pay in advance all customs, imports and other duties applicable to each
Shipment.
(b) The Shipping Parties will make promptly and fully all payments under the
Conditions or on demand if required by World Courier or the Conditions.
(c) World Courier may, in its sole and absolute discretion, require prepayment or
guarantee of charges when a Shipment is tendered for Carriage.
(d) No deductions or setoffs shall be made against any sums owed World Courier on
account of any alleged claims against any one in the Courier Organization.
(e) World Courier has a lien on each Shipment and its contents for all sums due and
owing by any Shipping Party. If such lien is not satisfied within a reasonable time, World Courier may,
after giving reasonable written notice to Shipper, sell the Shipment and its contents, either privately or by
auction, and apply the proceeds of such sale towards discharge of the lien and the expenses of sale.
(f) No one in the Courier Organization is obligated to make or be liable for any payment
in connection with the Carriage of any Shipment, or to pay any duties, taxes or other charges or fees,
unless the same has been previously agreed to by World Courier and Shipper.
5. Certain Shipper Representations and Warranties. The acceptance of Shipments for
Carriage shall be on the basis that Shipper represents and warrants the following to the Courier
Organization:
(a) Shipper owns the Shipment or is a fully-authorized agent for its owner or any
other Shipping Party.
(b) The Shipment is not comprised of, and does not include, any of the following:
(i) weapons, ammunition, explosives or any damaging items;
(ii) items the possession, carriage, importation or exportation of which is
prohibited by any law, rule or regulation;
(iii) money, cash, bullion or negotiable instruments equivalent to cash, such
as endorsed stocks and bonds; or
(iv) items requiring a license for their Carriage that has not been obtained.
(c) A Shipment’s declared value on the accompanying waybill represents Shipper’s
full interest in delivery at destination and exceeds neither: (i) US$50,000 nor (ii) its value stated for
customs, imports or any other duties whatsoever.
(d) A Shipment will always comply with all applicable laws and requirements.
(e) The Shipping Parties have complied with all of their respective obligations set
forth in the Conditions.
6. Dangerous Goods.
(a) Shipper acknowledges and agrees that World Courier does not accept for
Carriage anything that is forbidden by the International Air Transportation Association (“IATA”) Dangerous
Goods Regulations (the “IATA Regulations”) or the International Civil Aviation Organization (“ICAO”)
Technical Instructions for the Safe Transport of Dangerous Goods by Air (the “ICAO Instructions”). Full
details with respect to the Carriage of dangerous goods are available on request at any World Courier
office.
(b) If the items being tendered for Carriage are dangerous goods under any
applicable law, rule or regulation, World Courier may, in its sole and absolute discretion, accept them for
Carriage on the basis that Shipper represents and warrants the following to the Courier Organization, in
addition to all other representations and warranties set forth in the Conditions:

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 (i) nothing tendered for Carriage is forbidden by the IATA Regulations or
the ICAO Instructions;
(ii) each of the Shipping Parties has been granted the status of an
Approved Dangerous Goods Customer by World Courier and has provided World Courier with all the
necessary and appropriate documentation, properly signed;
(iii) the goods being tendered for Carriage are packed securely, marked and
labelled correctly in accordance with all applicable laws, rules and regulations;
(iv) Shipper has provided World Courier with any and all dangerous goods
declarations that may be necessary or appropriate;
(v) upon demand, Shipper will pay a surcharge to World Courier for any
special handling and monitoring service; and
(vi) Shipper has complied with all requirements pertaining to the goods being
tendered for Carriage.
7. Rights Reserved to the Courier Organization.
(a) Any one in the Courier Organization may reject Carriage of any Shipment,
particularly if it reasonably determines in good faith that a Shipment may be or is believed to be
susceptible to damage during Carriage, illegal, improper, unsuitable for Carriage, or contrary to Shipper’s
representations and warranties set forth in the Conditions.
(b) With respect to each of its Shipments, Shipper grants World Courier and others
in the Courier Organization with a power of attorney and all other necessary authority to perform all export
and/or import functions, to appoint other agents to act on behalf of the Shipper, and to complete, execute
and file on Shipper’s behalf any and all declarations, documents and other requirements to be filed with
any governmental or regulatory authority to comply with any law, rule or regulation affecting said
Shipments or their Carriage. The Courier Organization is not responsible or liable for any information or
filing.
(c) Where customs entries are filed in connection with any Shipment by a licensed
customs broker selected by World Courier or anyone else in the Courier Organization, the Shipper in its
own capacity and as agent for the consignee acknowledges that it is the customs broker and not World
Courier or anyone else in the Courier Organization that is conducting customs business. In addition, the
Shipper in its own capacity and as agent for the consignee waives any requirement that an invoice,
statement or copy of an entry be sent from the customs broker to the Shipper or the consignee. Nothing
herein shall be construed as preventing the Shipper or the consignee from directly communicating with
the customs broker.
(d) By accepting a Shipment for Carriage, no one in the Courier Organization waives
any requirement imposed on any Shipping Party or any of the terms or conditions set forth in the
Conditions.
(e) Any one in the Courier Organization may inspect any and all Shipments.
Information found during such inspection to be different from that stated on a waybill may be corrected by
the one finding it. No one in the Courier Organization has any obligation to inspect any shipment or
confirm or correct any information on a waybill. No inspection or failure to inspect constitutes the
acceptance by any one in the Courier Organization of any risk or obligation or confirmation that the
Carriage of a Shipment is appropriate.
(f) Any one in the Courier Organization may abandon Carriage of a Shipment at any
time it determines in good faith that such Carriage or Shipment is illegal, improper, unsafe or contrary to
Shipper’s representations and warranties in the Conditions. In such case, the one abandoning Carriage of
a Shipment may take such actions as it deems necessary or appropriate to ensure lawful, proper and
safe operations, and shall not be liable for such actions. Shipper will be notified of said abandonment.
(g) World Courier’s obligations in the Conditions may be performed by anyone in the
Courier Organization. Carriage of a Shipment may be made by: (i) any means of Carriage, and (ii) any
route whatsoever (with whatever stopovers). When, for any reason (including without limitation a
temporary suspension of service, the refusal or inability of a carrier to perform services requested,
embargoes, strikes, or other causes), the diversion of shipments to other means of transportation or
routes is necessary, the one performing the Carriage shall have the right to use its best judgment in
selecting alternate transportation and/or routes. Any adjustment charges resulting from the foregoing
shall be at World Courier’s reasonable discretion.

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 (h) The Courier Organization is not responsible or liable for the correctness or sufficiency
of information in any waybill or accompanying documents or other information.
8. Delivery. A Shipment will be delivered to the consignee and at its address listed on the
front of the respective waybill, subject to the Conditions and provided they have been observed and such
consignee acknowledges receipt in writing. If such delivery cannot be made for reasons beyond World
Courier’s control or the consignee not accepting delivery within 5 days after its arrival at the address listed
in the waybill, World Courier will try to comply with Shipper’s reasonable instructions. If they are not
given, World Courier will return the Shipment by its own service or the service of others to the departure
airport and give notice thereof to Shipper. World Courier may auction, destroy, or otherwise dispose of
unclaimed, unaccepted or undeliverable shipments within 60 days after World Courier’s first delivery
attempt. Shipper will pay all charges and expenses related to World Courier’s failure to make delivery,
without any liability to the Courier Organization for such failure. Such charges and expenses include,
without limitation, the costs of storing and returning the Shipment. This Section 8 amends Articles 12
though 14 of the Warsaw Convention (as defined below) to the extent they can be so amended.
9. LIMITATION OF LIABILITY. LIABILITY OF THE COURIER ORGANIZATION FOR
LOSS, DAMAGE, OR DELAY IN THE DELIVERY OF A SHIPMENT WILL NOT EXCEED SUCH
SHIPMENT’S DECLARED VALUE, DEPRECIATED VALUE, REPLACEMENT COST, OR REPAIR
COST OR US$150, WHICHEVER IS LESS. IF WHEN TENDERING A SHIPMENT FOR CARRIAGE
SHIPPER STATES ON THE RELATED WAYBILL A DECLARED VALUE OF SUCH SHIPMENT
HIGHER THAN US$150 AND SHIPPER PAYS THE REQUIRED SURCHARGE LISTED HEREIN, THE
COURIER ORGANIZATION’S LIABILITY FOR LOSS, DAMAGE, OR DELAY IN THE DELIVERY OF
SUCH SHIPMENT WILL NOT EXCEED SUCH SHIPMENT’S DECLARED VALUE, DEPRECIATED
VALUE, REPLACEMENT COST, OR REPAIR COST, WHICHEVER IS LESS. NO DECLARED VALUE
OF A SHIPMENT WILL EXCEED US$50,000. The required surcharge referenced in the second
sentence of this Section 9 and in Section 11 below and elsewhere in the Conditions is: (a) a minimum of
US$5 for the declared value of a Shipment of more than US$150, but not exceeding US$1,000, plus (b)
US$0.50 per $100 or fraction thereof for the declared value of a Shipment of more than $1,000.
10. NO LIABILITY. No one in the Courier Organization shall be liable for any damages or
losses that are:
(a) Special, consequential, indirect, or incidental, such as, by way of example and
not of limitation, lost profits, income or business opportunity, and interest;
(b) Not caused by its own negligence or willful misconduct;
(c) Related to any act or omission in the Shipment’s customs clearance;
(d) Caused directly or indirectly by the act or omission of any Shipping Party or of
another, such as by way of example, and not of limitation, improper packing by Shipper; and/or
(e) Caused directly or indirectly by hazards or dangers incident to a state of war or
belligerency; any act or restraint of any government or public authority acting with actual or apparent
authority; strikes, riots, or civil unrest; fires, water damages, floods, tremors, earthquakes, mudslides, rain,
snowstorms, tornadoes, hurricanes, monsoons, eruptions and other natural disasters and weather
conditions; the failure or inability, or acts or omissions resulting from the expectation of failure or inability,
of any equipment or other hardware or any software to recognize, interpret or process correctly any date
or to function correctly after such failure or inability and/or after the correct date; and/or acts of God
and/or any other circumstances outside World Courier's control.
Furthermore, if a routing requires the use of a surface carrier, World Courier and any other in the
Courier Organization act only as agents of Shipper, without liability for any loss, damage, or delay in the
delivery of a Shipment.
11. WARSAW CONVENTION. For Carriage by air of a Shipment involving an ultimate
destination or stop in a country other than the country of departure and certain other Carriage of a
Shipment, the Convention for the Unification of Certain Rules Relating to International Carriage by Air
concluded on October 12, 1929, the Convention for the Unification of Certain Rules for International
Carriage by Air (Montréal, 28 May 1999), and their amendments and protocols (collectively, the “Warsaw
Convention”) may be applicable and would govern. Generally, the Warsaw Convention limits liability for
losses or damages from all causes to US$9.07 per pound or US$20 per kilo, or to 7.7112 Special
Drawing Rights per pound or 17 Special Drawing Rights per kilo, unless a higher value is declared and
the required surcharge described in Section 9 of these Full Conditions of Carriage is paid. On January 1,
2002, 7.7112 Special Drawing Rights were equal to US $9.69 and 17 Special Drawing Rights were equal

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to US$ 21.36. Special Drawing Rights are established from time to time by the International Monetary
Fund. Conversion of the sums mentioned in terms of the Special Drawing Rights into national currencies
shall, in case of judicial proceedings, be made according to the value of such currencies in terms of the
Special Drawing Rights at the date of the respective judgement. Special Drawing Rights are further
described in the Convention. With respect to a shipment and for purposes of the Warsaw Convention,
Shipper’s address listed on the front of the respective waybill will be deemed the place of departure and
the place of execution of said waybill and the contract of carriage; the recipient’s address listed on the
front of said waybill will be deemed the place of destination; and the date shown next to Shipper’s name
or agent on the front of said waybill will be deemed to be the date when said waybill is signed.
12. CMR. The Convention on the Contract for the International Carriage of Goods by Road
(CMR) (Geneva, 19 May 1956) (the “CMR”) applies to the Carriage of goods by road for a fee from one
country to a destination in another, of which at least one is a party to the CMR. Said Carriage is thus
subject, notwithstanding any clause to the contrary, to the provisions of the CMR. These include
limitations on the Courier Organization’s liability. With respect to a Shipment and for purposes of the
CMR: (a) Shipper’s address listed on the front of the respective waybill will be deemed the place at which
the waybill is made out and the place of taking over the goods, and (b) the date on which Shipper signs
the respective waybill will also be deemed the date of the waybill and the date of taking over the goods.
13. Certain Acknowledgments. Shipper, on behalf of itself and the other Shipping Parties,
acknowledges and agrees with the following:
(a) World Courier makes no warranties, expressed or implied;
(b) Delivery of a Shipment by a stipulated date or time is not guaranteed;
(c) No Shipment with a declared value exceeding US$50,000 will be accepted. Any
declared value of a Shipment exceeding such maximum shall be null and void to the extent of such
excess. The acceptance by any one in the Courier Organization of any Shipment for Carriage bearing a
declared value exceeding the maximum allowed is not a waiver by any one in the Courier Organization of
any such maximum or of any other provision in the Conditions;
(d) Subject to the provisions in Section 15 below, a Shipment’s receipt by the
respective consignee without complaint is prima facie evidence of its delivery in good condition and in
accordance with the contracted Carriage; and
(e) World Courier is not a common carrier.
14. No Insurance Provided. Shipper, on behalf of itself and the other Shipping Parties,
acknowledges and agrees with the following: (a) no one in the Courier Organization provides
insurance coverage of any kind, and (b) the Courier Organization strongly recommends that the
Shipping Parties arrange appropriate insurance coverage through their respective agents or
brokers.
15. Requirements for Claims.
(a) No claim with respect to a Shipment will be considered, unless all Carriage
charges for such Shipment have been paid. No amount claimed may be deducted or set off from such
charges.
(b) If loss, damage or delay in delivery of a Shipment occurs, no one in the Courier
Organization shall be liable for any loss, damage or delay for which any one in the Courier Organization
may be liable, unless written notice of claim has been received by World Courier within the following time
periods:
(i) in the case of damage to a Shipment, immediately after discovery of the
damage and no later than fourteen (14) days from the receipt of such Shipment;
(ii) in case of delay, within twenty-one (21) days from the date the Shipment
is placed at the disposal of Shipper or the consignee; and
(iii) in the case of loss of a Shipment, within one hundred twenty (120) days
from the date of issue of the waybill.
(c) All notices for loss, destruction or delay shall describe the Shipment concerned,
the approximate date of the damage, loss or delay and details of the claims sufficient to permit World
Courier, with reasonable diligence, to determine the amount of loss, if any, and applicability of any of the
conditions set forth in Sections 9 through 16 of these Full Conditions of Carriage.
16. Statute of Limitations.
(a) For claims arising from loss, damage or delay in delivery of a Shipment, all those
comprising the Courier Organization shall be discharged from all liability that they may have for such loss,

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damage or delay, unless suit is brought within two (2) years from the date of arrival at the destination,
from the date on which the Shipment ought to have arrived, or from the date on which the respective
Carriage was stopped.
(b) Claims for overcharges with respect to a Shipment may be made no later than
one year following the date on which such Shipment is tendered for Carriage.
17. Special Limitation for Customs Clearance. World Courier may, in its sole and absolute
discretion, agree to clear customs for a Shipment. No one in the Courier Organization will be liable for
any act, omission or default by it in connection with an exportation or importation, unless a written claim
therefor is presented to World Courier at World Courier's office within 90 days after the date of the
respective exportation or importation.
18. Certain Indemnifications.
(a) Shipper and the other Shipping Parties shall be liable for, and indemnify and hold
harmless the Courier Organization for and against, any Indemnifiable Losses resulting from, or arising out
of, any of the following:
(i) any inaccurate representation or the breach of any warranty made by any
Shipping Party in the Conditions,
(ii) any breach by any Shipping Party of any of its obligations in the Conditions,
and/or
(iii) any and all actions, claims, costs and demands by any Shipping Party, any
government or agency or subdivision thereof, or any third party relating to any and all Shipments
tendered for Carriage.
(b) Without limiting the generality of Section 18(a), the Indemnifiable Losses for which
the Shipping Parties are liable and shall indemnify and hold harmless the Courier Organization are
Indemnifiable Losses that include, but are not limited to those resulting from, or arising out of any of the
following:
(i) the non-compliance with any laws, rules, regulations or customs, such as, by
way of example and not of limitation, non-compliance with the IATA Regulations and the ICAO
Instructions and the Carriage of a Shipment, the contents of which are prohibited in any jurisdiction where
such Carriage takes place;
(ii) incorrect or insufficient marking, numbering, addressing, description or
packaging of a Shipment;
(iii) the absence, delay or incorrectness of any export or import license or any
required certificate or document;
(iv) any improper customs valuation or incorrect statement of weight or volume;
and/or
(v) any default by any Shipping Party with respect to a Shipment.
(c) The Shipping Parties’ obligations in this Section 18 are joint and several.
19. Equivalent Sums. Sums stated in United States currency may be deemed to be stated
in an equivalent sum in the currency of the country where the respective Shipment originates, except
where otherwise required by applicable law, rule or regulation, in which case the sum stated in the
required currency will apply.
20. Insurance. If any one in the Courier Organization is found liable in any way on account
of loss, damage or delay of a Shipment, or of any other failure to perform obligations under the
Conditions, the Courier Organization shall have full benefit of any and all insurance that may have been
effected on or on account of the Shipment to the extent that the related insurance policies and contracts
are not voided.
21. Entire Agreement; Amendments. With respect to each Shipment, the Conditions
constitute the entire Agreement between World Courier and the Shipping Parties. No employee or agent
of the Courier Organization has authority to modify or waive any term or condition in the Conditions on
behalf of any one in the Courier Organization. If there is a conflict between these Full Conditions of
Carriage and a waybill or any other item comprising the Conditions, these Full Conditions of Carriage
control. All waybills are non-negotiable.
22. Severability. Liability disclaimers in the Conditions are severable. If any pertinent
liability limitations in the Warsaw Convention or the CMR are inapplicable, the general liability limitation in
Section 9 shall apply. If any liability disclaimer in the Conditions is legally unenforceable, the general
liability limitation contained in Section 9 shall apply. In any event, if any provision in the Conditions is held

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or deemed to be entirely or partly invalid or unenforceable by a court of competent jurisdiction, the
Conditions will be ineffective to the extent of such invalidity or unenforceability without rendering invalid or
unenforceable the remaining terms of the Conditions.
23. Descriptive Headings. The descriptive headings of the several Sections or Paragraphs in
the Conditions are inserted for convenience only and do not constitute a part of the Conditions.
24. Applicable Law. Claims with respect to a Shipment or otherwise arising under the
Conditions (“Litigation Claims”) shall be determined in accordance with the laws of the country in which
said Shipment originates.
25. U.S. Litigation Claims. Notwithstanding Section 24 above, Litigation Claims brought in the
United States shall be determined exclusively in accordance with the laws of the State of New York,
United States, and brought in courts in said State.

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