KAUSHAL KAPOOR

Phone: +91.9986047412
e-mail: kakapoor@in.ibm.com

SUMMARY :

Eight years of total experience in various fields like Transition Project Management, System
Administration and Technical Support and implementation assignments. Sound experience in AIX
administration and DLPAR / LPAR. Fast learner, excellent communication skills and confidence to take
responsibility and fulfil them to the employer’s satisfaction.

EDUCATION :

• Bachelors in Engineering.

VENDOR CERTIFICATIONS :

• IBM e server Certified Specialist: p Series AIX System Administration and Support For
AIX 5L V 5.2
• IBM e server Certified Systems Expert: pSeries HACMP For AIX V 5L.
• Microsoft Certified Systems Engineer (Win 2000)

TECHNICAL SKILLS :

Operating AIX 4.3, AIX 5L V 5.1 / 5.2 / 5.3, Windows 2000, Windows NT4, Win 9x, Red Hat
System Enterprise Linux 3.X
Hardware IBM pSeries RS6000 43p, IBM pseries p690, p650, p640, p570, IBM Netfinity
3000, Compaq proliant PL 1600, HP TC 2110, Compaq Ml 350,550 & 370 IBM
compatible PCs (Intel based).
Networking & NFS, NIM
Advanced DLPAR, LPAR
Technologies
Applications & HACMP, TSM, BCV
Bcackup Tools

TRAININGS ATTENDED:

Non-Technical
1. IBM Leader Readiness. (June 2007)
2. Foundational Competency Courses (Negotiation Skills, Presentation Skills, Stress
Management)

Technical
1. HACMP.
 2. NIM

EXPERIENCE :

1. Organization : IBM India Pvt Ltd, Bangalore, India

Period : Apr 2008 Onwards.
Designation : Transition Project Manager.
Role : Transition Project Manager, Novartis Pharma.

Responsibilities

• Compliance of GRaCo process including WoB requirements

• Planning and scheduling onsite and remote knowledge transfer.
• Fulfilling the Gate requirements by working with the engagement team.
• Coordinating with the competencies and Novartis to get the due deligence completed on time.
• Prepare the ramp plan and work with the compentency to achieve the resource onboarding
targets.
• Identify the gaps in process documentation.

2. Organization : IBM India Pvt Ltd, Bangalore, India

Period : Jul 2007 till Mar 2008
Designation : Technical Services Professional.
Role : AIX Engineer Citigroup Services Tokyo ,Japan.

Responsibilities

• Onsite implementation/support .
• Coordination with Citigroup Application Team in Singapore (ITO) where the application is
developed.
• Installation/Configuration of AIX.
• LPAR / DLPAR setup, WLM setup, micropartition setup.
• Virtualization setup.
• Co-ordinate with IBM support organization as required for AIX issues.
• Conduct PERFPMR and tune pSeries AIX accordingly.
• Review configurations for AIX.
• Support testing activities and implement production cutover.
• Documentation, inclusive of configuration document.
• On the Job skills transfer to Citigroup Services Japan.
3. Organization : IBM India Pvt Ltd, Bangalore, India
Period : Jan 2006 Till Aug 2007
Designation : System Operations Lead Specialist
Role : Team Lead

Responsibilities

Technical

• Installing, configuring and managing AIX 4.3, 5.1, 5.2 and 5.3 .
• Migrating AIX between version.
• Installing and configuring softwares like TSM, TDP for SAP and oracle.
• Managing and Installing software support for EMC disks like Symmertics and Clarion for
AIX.
• Performing LPAR & DLPAR activities like adding, moving and removing resources.
• Tuning virtual memory, kernel, network and IO parameters.
• Changing Filesystem parameters like, CIO ,etc for optimised performance.
• Upgrading, Managing and configuring TSM Clients for regular backup.
• Installing and configuring HACMP.
• Installation & Configuration of Red Hat Enterprise Linux.
• Performance tuning for database on Red Hat Enterprise Linux.
• LVM management on Red Hat Enterprise Linux.
• Attending major impact conference calls with customer involving various teams.
• Change Management & Problem Management using Manage Now Tools.

Business

• Preparing training plans for new joinees and for existing team members.
• Organising team excursions and parties.
• Conducting process as well as technical trainings for new and existing team members.

4. Organization : DCM Data Systems (IT Division Of DCM Limited), New Delhi, India

Period : May 2005 – Jan 2006

Designation : Account Executive
Role : Evaluate internal specialists on their technical competence and
communication skills and interact with Technical Managers for
their placement.
Responsibilities

Technical

• Acquiring technical proficiency in AIX 5L administration by working practically on AIX

administration and performing tasks such as
  Installation of AIX from the CD, through NIM and from sysback tapes
 Configuring networking for the AIX server
 Setting up and working with NFS, DHCP, DNS and Samba services
 Performing backups using native UNIX commands and scheduling backups as
required using at and cron
 Installing and configuring print services on AIX, including the creation of
various print queues and assigning permissions to various users accordingly
 Understanding and performing system monitoring tasks using sar, vmstat, iostat
and netstat commands
 Setting up and configuring xwindows.
 Performing remote management tasks by logging in to the server using telnet or
ssh.

Business

• Increasing the customer bandwidth with our clients in the US.

• Train our Technical Specialists on soft skills and equip them to handle telephone
interviews efficiently.
• Prospect for new business in US using internet and telephone by speaking with
Technical Managers and understanding their technical requirement

5. Organization : DCM Data Systems (IT Division Of DCM Limited), New Delhi, India

Period : March 2004 – May 2005

Designation : Customer Support Engineer.
Role : Team Lead.
Responsibilities

• Implementation and Administration of Windows

2000.
• Good understanding and administration
knowledge of Active Directory Services in Windows 2000 environment
• Planned and implemented creation of domains and their users for various
departments of NHPC as part of their ADS structure

• User administration tasks

 Creating uses and groups
 Managing permissions for users to access network resources
 User disk quota management
• Planning and performing backups using
Windows backup tool (?)
• Configuring and managing print queues
• Configuring and maintaining TCP / IP and
DHCP, DNS.
• Configuring DNS server and clients
• Maintaining Compaq- Proliant, PL 1600, ML 370, ML 550 and HP -
TC 2110 servers involving various raid configurations,
network configuration based on window 2000 platform.
 • Maintaining the various Desktop HP, COMPAQ, HCL, ACER, WIPRO, and Printers DeskJet
Laser jet & DMP of HP, LIPI, EPSON, WIPRO, and CANON

6. Organization : Tata Infotech Limited (Education Services Division).

Period : June 2001 to January 2004.
Designation : Technical Trainer Cum Technical Support Engineer.
Role : Technical training & support.
Responsibilities

• Handle internal training for the Trainers of Tata Infotech Limited and conducting special
classes for participants at different centres.
• Network administrator maintaining the structured LANs, running on Cat
5 / 100 Mbps switches of the Tata Infotech Education centres at Chandigarh.
• Conducting the seminars at various TIL Education centres.
• Conducting Corporate Trainings.

7. Organization : Lumax Industries Limited, Pune

Period : Jun 2000 till May 2001.
Designation : Trainee Engi neer.

Personal Details

Passport Valid Till : Dec 2013.(ECNR & Valid Work Visa For Japan Till Nov 2008)

Date Of Birth : 07-April-1976.

Marital Status : Married.

Address : IBM India Pvt Ltd,

Embassy Golf Links Business Park,
Block—D , 3rd Floor,
Intermediate Ring Road,
Bangalore, 560071
India

Mobile : +91.9986047412.

E-mail : kakapoor@in.ibm.com