ActiveSync Troubleshooting Utility version: 4.5.5096.

0
Date/Time: 2010/06/23-12:00:54.437
Device detection and qualification started
Net start - These Windows services are started:
Net start - %s
Net start -
Net start - Application Layer Gateway Service
Net start - Application Updater
Net start - Automatic Updates
Net start - COM+ Event System
Net start - Computer Browser
Net start - Cryptographic Services
Net start - DCOM Server Process Launcher
Net start - DHCP Client
Net start - Distributed Link Tracking Client
Net start - DNS Client
Net start - Error Reporting Service
Net start - ESET Service
Net start - Event Log
Net start - Help and Support
Net start - IPSEC Services
Net start - LexBce Server
Net start - Logical Disk Manager
Net start - MSSQLSERVER
Net start - Network Connections
Net start - Network Location Awareness (NLA)
Net start - NMIndexingService
Net start - NVIDIA Display Driver Service
Net start - Plug and Play
Net start - Print Spooler
Net start - Protected Storage
Net start - Remote Access Connection Manager
Net start - Remote Procedure Call (RPC)
Net start - Remote Registry
Net start - Secondary Logon
Net start - Security Accounts Manager
Net start - Security Center
Net start - Server
Net start - Shell Hardware Detection
Net start - SSDP Discovery Service
Net start - System Event Notification
Net start - Task Scheduler
Net start - TCP/IP NetBIOS Helper
Net start - Telephony
Net start - Terminal Services
Net start - Themes
Net start - WebClient
Net start - Windows Audio
Net start - Windows Firewall/Internet Connection Sharing (ICS)
Net start - Windows Image Acquisition (WIA)
Net start - Windows Installer
Net start - Windows Management Instrumentation
Net start - Windows Time
Net start - Windows User Mode Driver Framework
Net start - Wireless Zero Configuration
Net start - Workstation
Net start -
Net start - The command completed successfully.
Net start -
Dumping Route information
Route - ========================================================================
===
Route - Interface List
Route - 0x1 ........................... MS TCP Loopback interface
Route - 0x2 ...00 1b fc 77 42 a8 ...... Realtek RTL8168/8111 PCI-E Gigabit Ether
net NIC - Packet Scheduler Miniport
Route - ========================================================================
===
Route - ========================================================================
===
Route - Active Routes:
Route - Network Destination Netmask Gateway Interface Met
ric
Route - 0.0.0.0 0.0.0.0 192.168.0.2 192.168.0.7
20
Route - 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1
1
Route - 192.168.0.0 255.255.255.0 192.168.0.7 192.168.0.7
20
Route - 192.168.0.7 255.255.255.255 127.0.0.1 127.0.0.1
20
Route - 192.168.0.255 255.255.255.255 192.168.0.7 192.168.0.7
20
Route - 224.0.0.0 240.0.0.0 192.168.0.7 192.168.0.7
20
Route - 255.255.255.255 255.255.255.255 192.168.0.7 192.168.0.7
1
Route - Default Gateway: 192.168.0.2
Route - ========================================================================
===
Route - Persistent Routes:
Route - None
Dumping Ipconfig information
SerialUSB driver has been detected.
Ipconfig -
Ipconfig - Windows IP Configuration
Ipconfig -
Ipconfig - Host Name . . . . . . . . . . . . : admin-pc
Ipconfig - Primary Dns Suffix . . . . . . . :
Ipconfig - Node Type . . . . . . . . . . . . : Unknown
Ipconfig - IP Routing Enabled. . . . . . . . : No
Ipconfig - WINS Proxy Enabled. . . . . . . . : No
Ipconfig -
Ipconfig - Ethernet adapter Local Area Connection:
Ipconfig -
Ipconfig - Connection-specific DNS Suffix . :
Ipconfig - Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-
E Gigabit Ethernet NIC
Ipconfig - Physical Address. . . . . . . . . : 00-1B-FC-77-42-A8
Ipconfig - Dhcp Enabled. . . . . . . . . . . : No
Ipconfig - IP Address. . . . . . . . . . . . : 192.168.0.7
Ipconfig - Subnet Mask . . . . . . . . . . . : 255.255.255.0
Ipconfig - Default Gateway . . . . . . . . . : 192.168.0.2
Ipconfig - DNS Servers . . . . . . . . . . . : 192.168.0.2
LSP - MSAFD Tcpip [TCP/IP]
Dumping LSPs information
LSP - MSAFD Tcpip [UDP/IP]
LSP - MSAFD Tcpip [RAW/IP]
LSP - RSVP UDP Service Provider
LSP - RSVP TCP Service Provider
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{DA115C07-B0E4-4536-B71C-9D55932BB7C3}]
SEQPACKET 3
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{DA115C07-B0E4-4536-B71C-9D55932BB7C3}]
DATAGRAM 3
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{607CD3CB-4568-4430-AE70-DDCB326E11AA}]
SEQPACKET 0
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{607CD3CB-4568-4430-AE70-DDCB326E11AA}]
DATAGRAM 0
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{BDCE72D1-C921-4548-9385-DA93FF6F87D0}]
SEQPACKET 1
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{BDCE72D1-C921-4548-9385-DA93FF6F87D0}]
DATAGRAM 1
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{F16A5080-8636-409D-A083-8FA3C385689C}]
SEQPACKET 2
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{F16A5080-8636-409D-A083-8FA3C385689C}]
DATAGRAM 2
NSP - Tcpip
Dumping NSPs information
NSP - NTDS
NSP - Network Location Awareness (NLA) Namespace
Dumping NDIS information
Listing Network Protocols
---Point to Point Protocol Over Ethernet
------Binding Path 1
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
---Point to Point Tunneling Protocol
---Layer 2 Tunneling Protocol
---Remote Access NDIS WAN Driver
------Binding Path 1
---------Direct Parallel
------Binding Path 2
---------WAN Miniport (PPPOE)
------Binding Path 3
---------WAN Miniport (PPTP)
------Binding Path 4
---------WAN Miniport (L2TP)
------Binding Path 5
---------RAS Async Adapter
---NDIS Usermode I/O Protocol
------Binding Path 1
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
---Message-oriented TCP/IP Protocol (SMB session)
---WINS Client(TCP/IP) Protocol
------Binding Path 1
---------Internet Protocol (TCP/IP)
------Binding Path 2
---------Internet Protocol (TCP/IP)
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
------Binding Path 3
---------Internet Protocol (TCP/IP)
---------WAN Miniport (IP)
---Internet Protocol (TCP/IP)
------Binding Path 1
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
------Binding Path 2
---------WAN Miniport (IP)
Listing Network Services
---Eset Personal Firewall
------Binding Path 1
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
------Binding Path 2
---------WAN Miniport (IP)
---Wireless Zero Configuration
---Steelhead
---Dial-Up Server
---Remote Access Connection Manager
---Dial-Up Client
---File and Printer Sharing for Microsoft Networks
------Binding Path 1
---------Message-oriented TCP/IP Protocol (SMB session)
------Binding Path 2
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
------Binding Path 3
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------WAN Miniport (IP)
---QoS Packet Scheduler
------Binding Path 1
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
------Binding Path 2
---------WAN Miniport (IP)
---Generic Packet Classifier
---Application Layer Gateway
---NetBIOS Interface
------Binding Path 1
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
------Binding Path 2
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------WAN Miniport (IP)
---QoS RSVP
Pinging Desktop gateway 192.168.0.2 started
Pinging - IcmpCreateFile failed, err = 11010
The IP address of device is unknown
Unable to establish a connection between the PC and the device. Get up-to-date s
olutions to common connection problems. Please click the following link:
http://go.microsoft.com/fwlink/?LinkId=65257
The device appears to be disconnected. Please connect your device to the PC
Analysis complete

Exiting