Manual Flex Crimemonitor and Analytics 1

CrimeMonitor and Analytics Manual
Spillman® Public Safety Software
Spillman Technologies, Inc.

4625 West Lake Park Blvd.
Salt Lake City, Utah 84120
Telephone: 1-800-860-8026
www.spillman.com
First Publication: October 2017
Notice
Copyright © 2017, Spillman Technologies, Inc. All rights reserved. The information contained herein is proprietary to
Spillman Technologies, Inc.
Spillman Technologies, Inc., reserves the right to make improvements and changes in the product described in this
publication at any time and without notice, and may revise this publication from time to time without notice.
Spillman Technologies, Inc., provides this publication “as is” without warranty of any kind, either expressed or implied,
including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.
While every precaution has been taken in the preparation of this manual and its representation of the product, the
publisher and author assume no responsibility for errors, omissions, or any damages or loss of data as a result of said
errors or omissions.
Spillman, Spillman Flex, Summit, Sentryx, Involvements, Spillman Touch, Visual Involvements, and CrimeMonitor are
federally registered trademarks of Spillman Technologies, Inc. Spillman InSight and Integrated Hub are trademarks of
Spillman Technologies, Inc. All other registered or unregistered trademarks and names are the property of their
respective owners.
Table of Contents
Preface 7
Other manuals 7
Windows basics 7
Manual conventions 8
1 User Information 11
Introduction 12
Using CrimeMonitor 13
Using Analytics 14
Opening Analytics 15
Closing Analytics 16
Understanding the Analytics Screen 17
Using the Menu Pane 19

Searching for an address on the map 20
Displaying incidents on the Analytic tabs 22
Displaying incidents by date range 25
Displaying analytic layers on the map 26

Using the Density Map analytic layer 27
Using the Time Comparison analytic layer 28
CrimeMonitor and Analytics Manual 3

TOC
Using the Geo Profiler analytic layer 30
Using the Prediction Zone analytic layer 31
Using the Animated Density analytic layer 33
Displaying agency layers on the map 35
Using the Analytics Tabs 36

Using the Map tab 36
Using the Data Grid tab 37

Reordering columns in the grid 38
Removing or adding columns to the grid 39
Sorting the information in a column 39
Filtering the information in a column 40
Using filter symbols 41
Searching the data grid 42
Changing the view of the data grid 43
Using the Analytics tab 45

Adding and Removing graphics 46
Downloading graphics 47
Using the Link Analysis tab 47

Managing links between nodes 49
Using the Controls pane 53
Using the View menu 56
Using the Analysis menu 58
Using the Metadata tab 60
Using the Menu Bar and Toolbar 61

Creating polygons 62
Creating dashboards 64
Creating a dashboard 64
Selecting a dashboard 65
Creating reports 67
Using the Download Data button 73
4 CrimeMonitor and Analytics Manual

TOC
Using the Clear Filters button 74
2 Administrator Information 77
Introduction 78
Adding Email Addresses to Apnames Records 80

Adding the email code to the tbmitype code table 80
Using the SSOC Web Application 82

Configuring the SSOC web application 82
Configuring Interface Settings 86
Configuring Settings for Agencies on the Server 90

Using the Agency section 90
Using the Historical Submission section 92

Configuring SMTP settings 95
Using the Logging section 98
Setting Up Agency Configuration Screens 101

Understanding updates to web application data 101
Setting up the Agency Information screen 102
Setting up the Configuration screen 110

Uploading and submitting agency layers 114
Setting up the Location screen 117
Setting up the Modus Operandi screen 122

Recommended Spillman MO Factors and Methods 125

TOC
Setting up the Incident screen 128
Setting up the Offense screen 131
Setting up the Calls for Service screen 134
Setting up the CFS Nature screen 135
A Appendix A 139
Understanding geographic profiling 139
Assumptions of geographic profiling 140

Preface
Welcome to the CrimeMonitor and Analytics Manual.
This manual is written for users to understand how the CrimeMonitor and
Analytics modules interface with BAIR Analytics to transfer data from the
software to BAIR for online crime mapping analysis. This manual is also
written for administrators to know how to set up and maintain the interface
based on the module used for their agency.
The CrimeMonitor and Analytics modules are available for Spillman Flex.
Other manuals
The Application Setup and Maintenance Manual provides information for the
Spillman Applications Administrator (SAA) at your agency, including
procedures for installing and maintaining the software. The Code Table Setup
and Maintenance Manual provides information on adding and maintaining
your agency’s code tables. The Security Setup and Maintenance Manual
provides information on protecting your agency’s system and setting up
system privileges.
Windows basics
Before using the software, be familiar with the standard features of
Microsoft® Windows®. At a minimum, know how to do the following:
 Use a mouse or keyboard to perform basic tasks, such as choosing
menu options and buttons
 Work with windows, such as selecting, minimizing, restoring,
maximizing, sizing, scrolling, closing, and so forth

Work with dialog boxes
If these tasks are unfamiliar, then refer to your Windows online
documentation or complete an online Windows tour.

Pre
Manual conventions
When using this manual, note the following conventions.
Convention Meaning/Use Examples
bold Used for names of options, buttons, OK is a button on the screen.

fields, and other items that appear on the Click OK, or press Enter.
screen.
angle bracket (>) Shows the menu option(s) that must be From the Start menu, select All Programs >
between items selected, in sequence, to get to a specific Spillman > Spillman Mobile.
option.
plus sign (+) between Used for keys that are pressed at the same Press Ctrl+E.
keys time. Hold down the first key, and then Click Close, or press Ctrl+F4.
press the other key(s). When a keystroke
is available for a mouse action, both the
mouse action and the keystroke are
presented.
comma (,) between Used for keys that are pressed in Press Alt, F, O to open the File Options dialog box.
keys sequence. Press and release each key, in
the order shown.
Courier font Used for displayed text. The software prompts: Are you sure you
Used for table names. want to delete this record?
Open the Names table (nmmain).
bold Courier Used for information you enter. Enter the street address, such as 401 W
font Sycamore St.
italics Used for emphasis. Enter the date, using the mm/dd/yyyy format.
Used for variable information you supply.

Pre
The following boxes indicate special information.
NOTE
Notes call attention to information that is of particular importance or that varies
depending on a particular condition, such as the way your Spillman Application
Administrator (SAA) has configured the software.
TIP
Tips present recommendations, optional actions, and additional ways to perform
specific tasks.
CAUTION
Cautions point out actions that might endanger your data or its integrity
(usefulness) or cause other problems later.
Features on your computer depend on your software version, modules, and

privileges. Actual screens on your computer might vary from the example
screens shown in this manual. However, any differences are minor and do not
affect the tasks being described.
To find more manuals, visit MySpillman or the Spillman Knowledgebase.

Pre

Chapter 1
User Information
Jump to topic:
Introduction 12
Opening Analytics 15
User Information
1 Introduction
Introduction
CrimeMonitor and Analytics are modules that interface with BAIR (Behavior
Analysis and Intelligence Resources) Analytics. The modules each contain
two parts: an application and an interface. The interface exports incident and
call for service data from the software to BAIR, while the application allows
the data to be mapped, analyzed, and reported on.
Because the CrimeMonitor module is not integrated with the software, this
chapter focuses on how to open and use the Analytics module.
For more information about each module, see the following:

“Using CrimeMonitor” on page 13

“Using Analytics” on page 14

User Information
Using CrimeMonitor
CrimeMonitor is a public crime map that interfaces with BAIR’s RAIDS
(Regional Analysis and Information Data Sharing) Online product.
CrimeMonitor allows law enforcement to connect to and engage with the
community to reduce crime and improve public safety, including mapping
crime activity and collecting anonymous tips. With CrimeMonitor, seven data
elements are exported from the software and mapped to RAIDS Online to
show incidents within your agency’s jurisdiction. CrimeMonitor data is public
data that can be accessed by any member of the public through the web
application from any web browser. CrimeMonitor is not integrated with the
software.
Once the CrimeMonitor interface is installed and set up, the information that
is exported to BAIR RAIDS is displayed on the map found at
https://raidsonline.com/?rms+spillman_crime.
Anyone can view the information displayed on the map, including basic
analysis of the data, such as what types of crime occurred most often in a
location or time period.
For more information about using RAIDS Online, see the help documentation
on the RAIDS Online website.

User Information
1 Using Analytics
Using Analytics
Analytics is an agency-based crime map and analytics tool that interfaces with
BAIR’s ATACRAIDS (Automated Tactical Analysis of Crime) product.
Analytics offers national crime data sharing, pattern analysis, advanced crime
mapping, and enhanced data analytics, as well as CrimeMonitor. Analytics
also exports up to 140 data elements from incident records to the online map.
Analytics is for law enforcement personnel only, and is accessed through a
secure connection within the software.
The following sections describe how to use the Analytics application:

“Opening Analytics” on page 15

“Understanding the Analytics Screen” on page 17
 “Using the Menu Pane” on page 19
 “Using the Analytics Tabs” on page 36

“Using the Menu Bar and Toolbar” on page 61

User Information
Opening Analytics 1
Opening Analytics
Once the Analytics interface is installed and set up, the exported information
can be viewed using a web application that is accessed through one of the
following ways:
 Through the software. See “Accessing Analytics through the
software” on page 15.
 Through a secure web address. See “Accessing Analytics without the
software” on page 15.
When Analytics is accessed, the Analytics screen opens in a web browser. For
more information, see “Understanding the Analytics Screen” on page 17.
Accessing To open the Analytics application from the software, do one of the following:
Analytics through 
At the command line, enter analytics.
the software

From the command center, on the menu bar, click the Analytics button.
Analytics button
 From the Tree Menu, select Analytics Web Page.

 In Mobile, from the menu bar, select
Screens > Analytics.
The Analytics screen opens in a web browser.
Accessing To open the Analytics application without logging in to the software:

Analytics without
1. Use a web browser to open the Identity Provider server at
the software
https://idp.spillman.com/analytics/.
For best results, use Internet Explorer 10 or above, Firefox, or
Chrome. The software does not need to be installed to use this
method

User Information
1 Opening Analytics
The Analytics screen opens in a web browser.
2. Enter the email address connected to your user name and password,
and then click Sign In.
NOTE
Your SAA must have the Single Sign On Connector (SSOC) application deployed
and running to enable the Analytics button in Flex and Mobile, and to allow the
Analytics application to be opened remotely. For more information, contact your
SAA.
Closing Analytics
When finished with your Analytics session, do not exit the web browser.
Make sure to click the Logout button from the menu bar to log out. Logging
out ensures that the Analytics data is secure, and that your dashboards and
polygons are saved correctly.
NOTE
The Analytics website has a 30-minute timer. If no changes are made to the page
for 30 minutes, then, to protect your agency’s data, the session automatically
ends. Any changes that were not saved are lost.

User Information
Understanding the Analytics Screen 1
Understanding the Analytics Screen

When Analytics is accessed, the Analytics screen opens in a web browser.
Menu bar
Toolbar
Analytics tabs
Menu pane
In the upper-left corner of the screen, your agency’s name is displayed,

followed by a pipe (|) and the word CONFIDENTIAL. When Analytics is
performing calculations or updating the information displayed on the screen,
an indicator ( ) flashes next to the word CONFIDENTIAL.
In the upper-right corner of the screen, your user login ID (email address) is
displayed. User login IDs are display-only, and may be modified only by the
SAA.
Areas of the The Analytics screen contains the following areas:

Analytics screen  Menu bar. Contains the menus used to create polygons, bounding
boxes, and dashboards, as well as the Logout button. For more
information, see “Using the Menu Bar and Toolbar” on page 61 and
“Closing Analytics” on page 16.
 Toolbar. Contains the buttons used to select dashboards, create reports,
download data, and clear filters. For more information, see “Using the
Menu Bar and Toolbar” on page 61.

Analytics tabs. Used to manipulate how the data is displayed, such as
on a map, in a grid, or with analytic graphics. For more information,
see “Using the Analytics Tabs” on page 36.

User Information
1 Understanding the Analytics Screen

Menu pane. Used to select the data that is displayed, including the
type, location, and date range of the incidents. Also used to select the
analytic and agency layers to display on the map. For more
information, see “Using the Menu Pane” on page 19.
NOTE
Analytics is only as powerful as the data exported to it. If the data is inaccurate or
missing, then Analytics cannot provide a complete analysis of crime in your
agency’s jurisdiction. Make sure your agency has data entry procedures in place
to encourage accurate and complete data entry.
Due to the limits of web applications, the maximum number of records that can be
displayed in Analytics at one time is 500. However, when a report is created, up
to 10,000 records can be included.

User Information
Using the Menu Pane

Use the Menu pane to determine what data is displayed in the Analytics tabs.
The displayed data is also the data used to make the analytics reports.
Therefore, the data should be manipulated first, and then the analytics reports
created. For more information, see “Creating reports” on page 67.
To expand or collapse the Menu pane, click the Double Chevron icon ( ).
The Menu pane is separated into the following menu groups:
 Search Address. Used to select the address displayed on the map. See
“Searching for an address on the map” on page 20.
 Events. Used to select the event types displayed in the Analytics tabs.
See “Displaying incidents on the Analytic tabs” on page 22.
 CAD/CFS. Used to select the call types displayed in the Analytics tabs.
See “Displaying incidents on the Analytic tabs” on page 22.
 LPR. Used to view license plate recognition data. Currently not used
with Analytics. However, other agencies that use ATACRAIDS might
export this information.
 Crashes. Used to view traffic accident data. Currently not used with
Analytics. However, other agencies that use ATACRAIDS might
 Offenders. Used to view sex offender data. Currently not used with
 Ballistics. Used to view gun shot data. Currently not used with
 Data Range. Used to select the date range of the data displayed in the
Analytics tabs. See “Displaying incidents by date range” on page 25.
 Analytic Layers. Used to select the analytic layers displayed on the
map. See “Displaying analytic layers on the map” on page 26.
 Agency Layers. Used to select the agency layers displayed on the map.
See “Displaying agency layers on the map” on page 35.
To expand or collapse a menu group, click the Arrow icon ( ).

User Information
1 Using the Menu Pane
Searching for an address on the map

Use the Search Address menu group to select an address on which to center
the map.
To search for an address on the map:

1. Do one of the following:
– In the Address field, enter an address, and then press Enter. The
value in this field can be as vague as a state name, or as specific as
a mailing address. An example of the address format to use is
provided under this field.
– In the Jump to City field, select an address from the drop-down
list. All agencies that use Analytics or ATACRAIDS are listed
alphabetically by state.
– Use the map controls to move to an address.
The map is centered on the selected address.
2. To display or hide the Search Address icon ( ) on the map, select
or clear the Display Search Address Icon check box.
3. To re-center the map view on the selected address, click Go to
Address.
4. To add a buffer around the address, do the following:
– Select the Off/On check box.
The name of the check box changes to indicate the buffer status.
– From the drop-down list, select the size of the buffer.
To remove the buffer, clear the check box.

User Information
5. To display only incidents that occurred within the buffer, select the
Only display crimes within buffer check box.

User Information
Displaying incidents on the Analytic tabs

Use the Events and CAD/CFS (Computer-Aided Dispatch/Calls For Service)
menu groups to select which incidents are displayed in the Analytic tabs.
Events and calls can be displayed on the map at the same time. Incident
records can be opened from BAIR or the software.

User Information
To display incidents on the map:

1. From the Events or CAD/CFS menu group, select the check box
next to the desired crime or call type.
The related incidents are displayed on the map.
2. To show all crime types or call types, click Select All.
3. To hide all crime types or call types, click Deselect All.
4. To view information about an incident, do one of the following:
– Click the incident icon.
An information window opens.
IR Number link
Show Full Record link
Incident icon
– If multiple incidents are in the same location, then click the

multiple incident icon.

User Information
An information window opens.
Forward and Back buttons
Multiple incidents icon
– Use the Forward and Back buttons to navigate to the desired

incident.
5. To open an incident record, do one of the following:
– To open the record from BAIR, click the Show Full Record link.
The full incident record opens from the BAIR server.
– To open the record from the software, click the IR Number link.
The record opens in the software.
NOTE
If the Analytics application is opened from outside of the software, then the IR
Number link is displayed, but it does not work because it is not connected to the
database. However, the Show Full Record link still works.

User Information
Displaying incidents by date range

Use the Date Range menu group to limit the number of incidents displayed in
the Analytics tabs to a specific date range. By default, a date range of two
weeks is selected.
To select a data range for the incidents, do one of the following:

 Use the Quick Date field to select a predefined date range, such as
Last Month, from the drop-down list.
 Use the Date Range area to select a specific start and end date. Enter a
date in the Start Date and End Date fields, or select a start and end
date from the drop-down calendars.
 Select the View points using time slider check box to open the Date
Range slider bar, and then move the slider points to decrease or
increase the date range.

User Information
Displaying analytic layers on the map

Use the Analytic Layers menu group to display spatial analysis of trends on
the map, such as density of crime or predictions of a specific crime type.
To display an analytic layer on the map:

1. Select the incidents to include. For more information, see
“Displaying incidents on the Analytic tabs” on page 22 and
“Displaying incidents by date range” on page 25.
NOTE
To create an analytic layer, at least two incidents must be displayed on the map.
Some analytic layers require more incidents to be displayed.
Depending on the number of incidents displayed on the map, it can take several
seconds for the calculations to be completed.
2. Select the check box for the layer to display on the map. For more
information about the analytic layer options, see the following
sections:
– “Using the Density Map analytic layer” on page 27
– “Using the Time Comparison analytic layer” on page 28
– “Using the Geo Profiler analytic layer” on page 30
– “Using the Prediction Zone analytic layer” on page 31
– “Using the Animated Density analytic layer” on page 33
The layer is calculated and displayed on the map, and the Calculate
link appears for that layer.
3. To change the resolution of the analytic layer, move the slider on the
corresponding Resolution slider bar. The higher the resolution, the

User Information
sharper the lines on the analytic layer. Higher resolution layers might
take longer to load. To recalculate the analytic layer with the new
resolution, click the Calculate link.
NOTE
The resolution can be changed before a layer is selected.
4. If desired, after an analytic layer is calculated, the data elements used

for the calculation can be changed, such as including different
incidents or using a different date range. To recalculate the analytic
layer, click the Calculate link.
TIP
To view the analytic layer without any incidents, after the layer has been
calculated, click Deselect All in the Events and CAD/CFS menu groups. The
icons are removed, but the analytic layer is not recalculated. The analytic layer is
only recalculated when the Calculate link is clicked.
Using the Density Map analytic layer

Use the Density Map check box to create a density layer, or hot-spot analysis,
of where crime is clustering. The density layer is created using the selected
date range and the crime and call types displayed on the map.

User Information
The colors of the layer indicate how dense the selected types are on a color
scale, with dark blue indicating the lowest concentrations and dark red
indicating the highest concentrations.
Using the Time Comparison analytic layer

Use the Time Comparison check box to create a layer comparing how crime
has changed between two time periods. Temporal trends can be used to
evaluate whether an initiative is working to decrease crime while measuring
any resulting displacement. The comparison is created using the selected
crime and call types displayed on the map.

User Information
When the Time Comparison check box is selected, the Calculate Change
Density dialog box opens.
To select the date ranges for the periods:

1. From the dialog box, in the Previous Period area, enter the start and
end dates for the first period, or select from the drop-down calendar.
2. In the Current Period area, enter the start and end date for the
second period, or select from the drop-down calendar.
By default, the current date range (selected in the Date Range menu
group) is split in half. For more information, see “Displaying
incidents by date range” on page 25.
3. Click Calculate.

User Information
The analytic layer is calculated. Red areas indicate an increase in the

selected incident from the first to the second time period, while blue
areas indicate a decrease.
Using the Geo Profiler analytic layer

Use the Geo Profiler check box to create a contoured layer that predicts the
probable location from which an offender operates. The primary goal of
geographic profiling is to provide a search area that can be used to prioritize
leads and allocate resources. For more information, see “Understanding
geographic profiling” on page 139.
The Geo Profiler layer is created using the selected date range, the incidents
displayed on the map, and any other filters from the data grid. For more
information about the data grid, see “Using the Data Grid tab” on page 37.

User Information
The colors of the analytic layer indicate the areas where searches for a suspect
are most likely to be effective, with dark red indicating search areas of high
probability, and dark green indicating search areas of low probability. The
number and size of the contours are not important. They provide a visual cue
to aid in sectioning off geographic areas to search.
Using the Prediction Zone analytic layer

Use the Prediction Zone check box to create a layer that predicts the
probable location of future crime, based on a proprietary regression algorithm
created by BAIR. For best results, it is recommended to narrow the data used
for predictions to one or a few crime types, rather than using every crime type.

User Information
When the Prediction Zone check box is selected, the Select Prediction in
Time dialog box opens.
To a select a time for the prediction:

1. In the Time Unit field, select the amount of time in the future to
predict the occurrence of the selected crimes. For example, to predict
the selected crime types for the next week, select Weeks from the
drop-down list.
2. Click Calculate.
The analytic layer is calculated. The colors of the analytic layer
indicate areas where crime is likely to occur within the selected time
period, with purple and dark red indicating areas of high probability,
and green indicating areas of low probability.

User Information
When the prediction calculation is completed, the Prediction Zone

message box opens, explaining some of the statistics used in the
prediction calculations.
The most desirable outcome is that the Average of R Squared value

is higher in relation to the Maximum R Squared value. For more
information about the prediction calculations, contact BAIR
Analytics.
3. Click OK to close the message.
Using the Animated Density analytic layer

Use the Animated Density check box to create an animated layer that
visually represents the changes in crime density in an area over a time period.
When the Animated Density check box is selected, the Animated Density
dialog box opens.
To select a time for the animation:

1. In the Time Unit field, select the unit for the movement sections. For
example, to see crime movement from week-to-week, select the
Weeks option from the drop-down list. The options in the drop-down
list change based on the date range selected in the Date Range menu
group. For more information, see “Displaying incidents by date
range” on page 25.
2. Click Calculate.
A series of animated density layers are created, and a control bar
appears near the bottom of the map.
3. To play the animation, from the control bar, click Play. By default,
the animation loops continuously.
4. To pause the animation, click Pause.

User Information
5. To move to a different density layer in the animation, click the

Forward or Back buttons. The next animation in the series can also
be selected using the arrows that appear when the mouse pointer is
rested on the map.
The following example shows an Animate Density layer being
played, with the density changing from the top-left screen to the
bottom-right screen.
Control bar

User Information
Displaying agency layers on the map

Use the Agency Layers menu group to display custom layers that your
agency has created, such as layers showing officer beats or agency
jurisdictions.
NOTE
Your SAA must submit your agency’s GIS files to BAIR for processing. If no
agency layers are available in the Agency Layers menu group, then contact your
SAA.
To display an agency layer on the map:

1. From the Agency Layers menu group, select the check box next to
the desired agency layer.
The selected layer is displayed on the map.

2. To hide the agency layer, clear the check box for the agency layer.
3. To see the name of an agency layer, rest the mouse pointer on the
layer on the map.
4. To open an information window about a specific section of the layer,
click the section on the map.
5. From the information window, click Select Polygon to show only
incidents that occurred in that section of the layer.
6. To clear the polygon, from the menu bar, from the Drawing Toolbar
menu, click Clear Polygon. For more information, see “Creating
polygons” on page 62.

User Information
1 Using the Analytics Tabs
Using the Analytics Tabs

Use the Analytics tabs below the toolbar to change how the data is displayed.
Each tab provides a different way of analyzing the data.
Analytics tabs
The following sections explain how to use the Analytics tabs:


“Using the Map tab” on page 36
 “Using the Data Grid tab” on page 37
 “Using the Analytics tab” on page 45

“Using the Link Analysis tab” on page 47
 “Using the Metadata tab” on page 60
Using the Map tab

By default, Analytics opens with the Map tab displayed. The map is provided
by Google Maps™, and is navigated in the same way as other renditions of
Google Maps, including satellite images and the Street View feature. For
more information, see the Google Maps help at www.google.com/maps.

User Information
Use the menu groups in the Menu pane to determine what data is displayed
on the map, including incidents and analytic layers. For more information, see
“Using the Menu Pane” on page 19.
Using the Data Grid tab

Use the Data Grid tab to view crime data in a table-like format.
Sub-tabs
Record total
View buttons
Navigation buttons
The data grid lists all the incidents currently displayed on the map, and is
divided into sub-tabs that match the menu groups on the Menu pane, such as
Events.
NOTE
Each sub-tab in the Data Grid tab displays only those incidents that match the
menu groups on the Menu pane. Therefore, if no incidents are selected in a
menu group on the Menu pane, then the corresponding sub-tab on the Data Grid
tab will not display any information. For example, if only crime event type
incidents are selected, then information is displayed only in the Events sub-tab,
and the CFS/CAD sub-tab would be empty.

User Information
The data grid displays the first 20 incidents that match the current data
restrictions. To view more incidents, use the navigation buttons in the
lower-left corner of the grid. The total number of incidents that match the
current data restrictions is displayed in the lower-right corner of the data grid.
NOTE
to 10,000 records can be included. For more information, see “Creating reports”
on page 67.
Each sub-tab contains columns that display specific details about the incident,
such as the time the incident was reported and the address where the incident
occurred. To manage the data displayed on the data grid, see the following:
 “Reordering columns in the grid” on page 38
 “Removing or adding columns to the grid” on page 39

“Sorting the information in a column” on page 39
 “Filtering the information in a column” on page 40
To configure the data grid itself, see the following:

“Searching the data grid” on page 42
 “Changing the view of the data grid” on page 43
NOTE
Any restrictions made in any part of Analytics affect all other parts of Analytics. If
data is restricted in the data grid, then the restricted data is not displayed on the
map. If the map is filtered with a drawing tool, then the data in the data grid is
filtered as well. For more information about drawing tools, see “Creating
polygons” on page 62.
Reordering columns in the grid

To reorder the columns in the grid:
1. Select the column to move, and then drag it to the desired location.

User Information
The name of the column is displayed next to the mouse pointer, and
blue arrows appear to indicate where the new location of the column
would be.
Blue arrows
2. When the column is in the desired position, release the mouse

pointer.
The column is moved to the new position.
Removing or adding columns to the grid

To remove or add a column to the grid:
1. Rest the mouse pointer on a column.
The drop-down arrow appears.
2. Click the drop-down arrow, and then select Columns.
A list of the columns connected to the tab is displayed.
3. Use the Arrow buttons on the top and bottom of the list to scroll
through the list, if necessary.
– To remove a column from the grid, clear the check box next to the
column name.
The column is removed from the data grid.
– To add a column to the grid, select the check box next to the
column name.
The column is added to the data grid.
Sorting the information in a column

To sort the information in a column, use one of the following methods:
 Rest the mouse pointer on the column to sort to display the drop-down
arrow. Click the drop-down arrow, and then select either Sort
Ascending or Sort Descending.

User Information

Click the column. The information is sorted in ascending order. To sort
the information in descending order, click the column again.
Filtering the information in a column

The information displayed on the data grid can be filtered by adding a filter to
a column. When the data grid is filtered, only the incidents that match the
filter are displayed on the data grid and the map, and are used when creating
reports.
To add a filter to a column:
1. Rest the mouse pointer on the column to filter.
2. Click the drop-down arrow, and then select the Filters option.
The filters that apply to the data in the column appear. For example,
in a column that displays dates, the options to filter the data are
Before, After, and On, while the option to filter in a column that
displays words is a text field.
3. Enter the appropriate filter for the column, and then press Enter, or
select a filter option. For more information see, “Using filter
symbols” on page 41.
Data that matches the filter restrictions is displayed, and the column
heading is marked with bold green text.
4. To use multiple filters, repeat steps 1–3. The number of filters used
in the data grid displays next to the Filters button on the toolbar.
NOTE
Filters remain in place until they are cleared. If the map or the data grid is not
displaying the expected incidents, then make sure there are no filters restricting
the data being displayed. For more information, see “Clearing a filter” on page 40
and “Using the Clear Filters button” on page 74.
Clearing a filter To clear a filter in a column:

1. Rest the mouse pointer on the column in which to clear the filter.
2. Click the drop-down arrow, and then do one of the following:
– Clear the Filters check box.
– Clear the check box next to any filter option in a column.
– Delete the information in the filter field.

User Information
The filter is removed, and any data that was hidden by the filter is
displayed in the data grid.
3. To clear all filters for the data grid, click the Clear Filters button on
the toolbar. For more information, see “Using the Clear Filters
button” on page 74.
Using filter symbols

For filters that use a text field, symbols or text can be entered to change how
the data is filtered, using standard Boolean functions and wildcard characters.
The filter recognizes the following Boolean functions and wildcard
characters, which can be combined to create different types of filters.
NOTE
When entering the alphabetic versions of the symbols, such as NOT, all
uppercase letters must be used. For example, if “Not knife” is entered, then the
software will look for records containing the phrase “Not knife,” instead of
excluding records that contain the word “knife.”
Boolean function/
Symbol Description
wildcard character
OR Pipe (|) Filters the column to include results that

contain either of the entered text
options. For example, entering TUE OR
WED in the First Day column would
restrict the data to only those incidents
with TUE or WED.
AND Ampersand (&) Filters the column to include results that

contain both of the entered text options.
For example, entering Assault AND
Knife in the Crime column would
with crime data that includes both
Assault and Knife.
NOT Tilde (~) Filters the column to include results that

do not contain the entered text options.
For example, entering NOT Main St
in the Address of Crime column would
without Main St.

User Information
Boolean function/
Symbol Description
wildcard character
Single-character wildcard Underscore (_) Filters the column to include all results
that contain the matching text with a
character in place of the wildcard
character. For example, entering
Anders_n in the Last Name column
would restrict the data to only those
incidents with criteria, such as
Anderson or Andersen.
Multiple character wildcard Asterisk (*) Filters the column to include all results
that contain the matching text with
multiple characters in place of the
wildcard character. For example,
entering Ric* in the First Name
column would restrict the data to only
those incidents with criteria, such as
Rich, Rick, Richard, and Ricky.
Character range/subset Brackets ([ ]) Filters the column to include all results

that contain the matching text with any
characters that match the range in the
brackets. For example, entering
22[0-9] in the Address of Crime
field would restrict the data to only
those incidents with criteria in the range
of 220–229.
Grouping Parentheses, () Groups the filters entered in the

column. For example, entering NOT
(Rich AND Rick) returns different
results than entering NOT Rich AND
Rick. The first filter returns criteria
that does not include Rich or Rick,
while the second filter returns criteria
that does not include Rich but does
include Rick.
Searching the data grid

Use the Search field above the columns to find information displayed in any
of the columns on the data grid.

User Information
To search the data grid:

1. In the Search field, enter your search criteria.
Search field
Search button
Search options
2. Select one of the following:

– To search the narratives only, select the Notes option.
– To search all fields, select the All Fields option.
3. Click the Search button.
All incidents matching your search criteria are listed, with the search
criteria highlighted.
4. To view the notes for an incident, click View Notes.
5. To clear the search criteria, click Clear Search.
6. To change the source of the information displayed in the data grid
(and the rest of Analytics), click the Regional Data/Agency Data
Only button. When the button displays Regional Data, the data
displayed is from every agency in the region. When the button
displays Agency Data Only, the data displayed is only from your
agency.
Changing the view of the data grid

For the Events and CFS/CAD sub-tabs, the view of the records in the data
grid can be changed.
To change the view of the data grid, click the button for the desired view, such
as Secondary. The view buttons are located next to the navigation buttons in
the lower-left corner of the data grid. The data displayed on the data grid is
changed accordingly.
The following view options are available:
Events 
Primary. Displays only the highest-priority offense record linked to
the incident, based on the offense UCR grouping. For example, if an

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incident had an aggravated assault and a shoplifting offense linked to it,

then only the aggravated assault record would be displayed.
Use this view to see the highest-priority offense for each incident. Even
if multiple people or vehicles were involved in the incident, the search
results will only display the incident once. Do not use this view to
search for people or vehicles.

Secondary. Displays all matching offense records, regardless of
whether the offense was the highest-priority offense record linked to
the incident. However, even if other offense records are linked to the
incident, only the offense records matching your search criteria are
displayed.
Use this view to see all incidents with a specific offense type involved.
Even if multiple people or vehicles were involved in the incident, the
search results will only display the incident once. Do not use this view
to search for people or vehicles.

Relational. Displays all matching offense records, even if the offense
is only related to the incident. For example, if a search is performed
using the search criteria Theft, then the search results include all
incidents with a Theft offense linked to the incidents, including the
other offense records related to the case, such as an offense of Assault
or Vandalism.
If multiple people or vehicles were involved in the incident, then the
search results will display the incident as many times as needed to
show each person and vehicle as a search result. Use this view to
investigate people or vehicles related to the incidents.
 All View. Displays all matching records, regardless of the priority of
the offense.
CFS/CAD  Primary. Displays only the records linked to the primary or

responsible officer on the call.
Use this view to see the highest-priority nature for each call. Even if
multiple people or vehicles were involved in the call, the search results
will only display the incident once. Do not use this view to search for
people or vehicles.

Relational. Displays the records linked to the primary or responsible
officer and the secondary or supporting units on the call.
If multiple people or vehicles were involved in the call, then the search
results will display the call as many times as needed to show each
person and vehicle as a search result. Use this view to investigate
people or vehicles related to the call.

User Information
Using the Analytics tab

Use the Analytics tab to view charts and other graphics that analyze data. The
type of graphics used to analyze the data can be customized and downloaded
individually. In addition, graphics can be downloaded as part of a report. For
more information about creating reports, see “Creating reports” on page 67.
When the Analytics tab is first opened, four graphics are displayed. If desired,
each graphic can be reordered by selecting it, and then dragging it to the
desired location.
ToolTip
Add/Remove
Analytics button
To expand a graphic, click the Maximize button in the upper-right corner of

the graphic. The graphic is displayed over the other graphics. To return the
graphic to its original size, click the Minimize button.
To view more information about a specific part of a graphic, rest the mouse
pointer on the desired section, such as a piece of a pie chart. A ToolTip
appears, listing details about the section, such as the number of incidents in
the category and the percentage of the incidents as part of the whole. Not all
graphics display ToolTips.
To add or remove a graphic, see “Adding and Removing graphics” on
page 46.
To download a graphic, see “Downloading graphics” on page 47.

User Information
Adding and Removing graphics

To add or remove graphics:
1. From the Analytics tab, click the Add/Remove Analytics button.
The Analytics Menu dialog box opens.
On the left side, additional graphics that can be added are listed,
based on the menu groups for crime types, such as Events and
CFS/CAD. On the right side, the graphics currently displayed in the
tab are listed.
2. To collapse or expand a menu group, click the Arrow icon.
3. To add a graphic to be displayed, from the desired menu group, click
the Add link for the desired graphic.
Make sure the graphic type matches the data displayed on the map.
For example, if only CFS/CAD incidents are displayed on the map,
then a graphic selected from the Events group would be empty.
4. To remove a currently displayed graphic, click the Remove link for
that graphic.
5. When finished, click Done.
The selected graphics are displayed in the Analytics tab.

User Information
Downloading graphics
If desired, an analytic graphic can be downloaded individually.
To download an analytic graphic:
1. In the upper-right corner of the desired graphic, click the Download
icon ( ).
The Analytic Download dialog box opens.
2. Select the image size for the download. In the Size area, the width
and height of the selected image size is displayed.
3. If the Custom option is selected, then enter the desired width and
height of the image in the Width and Height fields.
4. Click Get Analytic to download the analytic image.
Using the Link Analysis tab

Use the Link Analysis tab to create visual representations of the connections
between incidents, and then analyze those connections. The data displayed in
the Link Analysis tab is the same as the data displayed on the map and in the
data grid.
In the Link Analysis tab, any point of data, such as a call or an event, is called
a node.

User Information
When the Link Analysis tab is opened, the nodes are displayed using their
geographic placement, the same way as on the map.
Menus
Controls pane
The Controls pane can be used to control the layout of the nodes. It is
recommended to establish links between the nodes before changing the
layouts. For more information about creating links between nodes, see
“Managing links between nodes” on page 49. For more information about
changing layouts, see “Using the Controls pane” on page 53.
Use the View and Analysis menus to change the view of the nodes and to
perform analysis on the links. For more information, see “Using the View
menu” on page 56 and “Using the Analysis menu” on page 58.
To view details about a node, right-click the desired node, and then select
View.

User Information
The Attributes message box opens and displays information about the
incident, such as the class and address of the incident.
Click Cancel to close the message box.
Managing links between nodes

Links between nodes show the connections between the nodes, such as a
common vehicle or MO. Links can be created, modified, or deleted as needed.
Creating a link To create a link between two nodes:

– Click and drag a node until it is touching a second node.
A blue plus sign (+) appears indicating that a link can be created.
Plus sign
– Release the node.

– Click a node to select it.

User Information
A green border appears around the node, indicating that it is

selected.
Selected node
– Right-click the node to which to connect, and then select Link

to.
The link is established, and the Attributes dialog box opens.
2. In the Link Label field, enter a name for the link. The label is
displayed on the connection line.
3. In the Start Date and End Date fields, do the following:
– Click either the Start Date or End Date field.

User Information
The date/time selection window opens.
– To specify a start date and time, select the Start Date Time check
box. Select a date from the drop-down calendar and enter a time in
the appropriate fields.
– To specify an end date and time, select the End Date Time check
box. Select a date from the drop-down calendar and enter a time in
the appropriate fields.
– Click Apply to close the date/time selection window.
4. In the Strength field, enter a numeric value of your choice to
indicate the strength of the connection between the nodes, such as a
percentile representing the confidence of the analyst in the
connection accuracy.
5. In the Distance field, enter a numeric value of your choice to
indicate the closeness of the connection between the nodes, such as a
time distance between the occurrence of the events.
NOTE
The values entered in the Strength and Distance fields can represent anything
desired, but the representation should be consistent throughout your session to
ensure accurate analysis. For example, if the Strength field represents how
much confidence there is in the connection accuracy for the first link created, then
all subsequent links should use the Strength field to represent the confidence in
the connection accuracy.
6. In the Color field, click the color box to open the color selector and
select a color for the connection line.
7. In the Direction field, select a direction for the connection line from
the following options:
– Normal: The connection line arrow points from the first node to
the second node.
– None: The connection line arrow is not displayed.
– Both: The connection line arrow points at both nodes.

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– Swapped: The connection line arrow points from the second node
to the first node.
8. Click Apply.
The Attributes dialog box closes, and the link is displayed on the
Link Analysis tab between the nodes.
9. Repeat steps 1–8 to create additional links between nodes.
NOTE
Nodes can be connected to as many other nodes as needed.
TIP
Use the Select Rectangle tool in the View menu to create a link between multiple
nodes and one node, such as three calls that are connected with one event. For
more information, see “Using the Select Rectangle tool” on page 57.
Modifying a link To modify a link:

1. Right-click the desired connection line between the nodes, and then
select View/Edit.
The Attributes dialog box opens.
2. Modify any desired fields, and then click Apply.
3. To close the Attributes dialog box without making any changes,
click Cancel.
Deleting a link If needed, a link between nodes can be deleted, such as if new information
reveals that the incidents are not connected, or if the connection was created
in error.
To delete a link:
1. Right-click the desired connection line between the nodes, and then
select Delete Link.
The Delete Edge dialog box opens, prompting confirmation of the
deletion.
2. Click Yes to delete the link. Otherwise, click No to keep the link.
NOTE
With the exception of the Geo X/Y Placement and Display X/Y Placement
layouts, if a node is not linked to any other node, then it is not displayed. For more
information about layouts, see “Using the Layout menu group” on page 53.

User Information
Using the Controls pane

Use the Controls pane to select how the links are displayed on the Link
Analysis tab, using the following menu groups:
 Layout. See “Using the Layout menu group” on page 53.
 Link Styles. See “Using the Link Styles menu group” on page 54.
 View Controls. See “Using the View Controls menu group” on
page 55.
Using the Layout Use the Layout menu group to select the layout of the nodes.
menu group
Select from the following layouts:

 Geo X/Y Placement. Places the nodes based on their geographic X/Y
coordinates.

Display X/Y Placement. Places the nodes based on their Display X
and Y attributes, which offset the location of the incidents by a distance
determined by your SAA. This feature is used to protect the exact
location of sensitive incidents.
 Hierarchical. Displays the network in a tree layout. Use the additional
drop-down list to select the direction of the layout: Top Down, Bottom
Up, Left-Right, or Right-Left. Use the Hierarchical Node Spacing
slider bar and the Sibling Spread check box to select the spacing
between the nodes.

Circular Layout. Displays the network in a circle with the connection
lines crossing the circle or around the edge of the circle.

User Information

Concentric Radial. Displays the network in expanding rings that
correspond to their distance from the root node.

Hyperbolic. Displays the network as a bubble. The top of the bubble is
the root node, and the child nodes gradually become smaller the farther
the distance between the child nodes and the root node.

ISOM. Displays the network as groups that move together. ISOM
stands for isometric.
NOTE
With the exception of the Geo X/Y Placement and Display X/Y Placement
layouts, if a node is not linked to any other node, then it is not displayed. For more
information about links, see “Managing links between nodes” on page 49.
Additional options Depending on the layout selected, additional options are displayed in the
in the Layout Layout menu group, including the following:
menu group 
Link Length. Use the bar on the slider to indicate how long the
connection lines between the nodes should be. Use this option when the
Autofit option is not selected.

Disable Animations. Select this check box to not show any animations
when the layout is changed.
NOTE
The Hyperbolic and ISOM layouts are not affected by disabling animations
because animations are used as part of the calculations.

Autofit. Select this check box to have the nodes and connection lines
automatically sized to all fit on the screen.
Using the Link Use the Link Styles menu group to select the style of the connection lines.
Styles menu group
Style options include the following:

 Link. Displays the connection lines without arrows.

User Information
 Directed Arrows. Displays the connection lines with arrows pointing
in the direction specified in the Attributes dialog box. For more
information, see “Managing links between nodes” on page 49.
 Orthogonal. Displays the connection lines with arrows as straight,
right-angle lines.
 Circular. Displays the connection lines without arrows as curving
lines.
To show or hide link labels, select or clear the Display Link Labels check
box.
NOTE
Use the Attributes dialog box to create link labels. For more information, see
“Managing links between nodes” on page 49.
Using the View Use the View Controls menu group to configure the view of the node links.
Controls menu
group
To configure the node view, do any of the following:

 Use the Degrees of Separation slider bar or field to select the visible
link distance. The fewer the degrees of separation, the fewer the nodes
displayed.
 Use the Zoom slider bar or Zoom Out and Zoom In buttons to change
the extent of the view of the link analysis.

Use the Refresh Network button to refresh the view of the network.
For example, if an additional link was created after a layout was
created, then clicking Refresh Network adds the link into the layout
calculations.

User Information
Using the View menu

Use the View menu to access the Timeline feature and the Select Rectangle
tool.
Using the Timeline Use the Timeline feature to visually analyze the network of nodes based on
feature their assigned Start and End times.
To use the Timeline feature:
1. From the upper-left corner of the Link Analysis tab, select View >
Timeline.
The Timeline slider bar appears at the bottom of the Link Analysis
tab.
View menu
Timeline slider bar
Play/Pause button
2. To begin the Timeline animation, click the Play button.

The nodes are played in the order the incidents occurred.
3. To pause the animation, click the Pause button.
4. To decrease or increase the time frame displayed, move the sliders
on the bar.

User Information
5. If desired, the layout of the nodes can be changed, which affects how
the nodes are animated with the Timeline feature. For more
information, see “Using the Layout menu group” on page 53.
NOTE
Regardless of the layout selected, the Timeline feature displays all nodes, even if
a node does not have any links.
If multiple incidents occurred on the same date, then, depending on the layout
selected, the nodes might be displayed in the same spot. If multiple nodes are in
the same spot, then the border around the visible node is thicker and darker. To
see the other nodes, move the visible node away from the spot.
6. To close the Timeline feature, click the Close button on the timeline
slider bar.
Using the Select Use the Select Rectangle tool to select multiple nodes, and then create a link
Rectangle tool to an additional node.
To use the Select Rectangle tool:
1. Enable the Select Rectangle tool by doing one of the following:
– Right-click in the area where the nodes are displayed, and select
Rectangle Select On/Off.
– Select View > Rectangle Select.
The Select Rectangle tool is enabled, and a check mark is displayed
next to the Rectangle Select menu item.
2. Draw a rectangle around the nodes to group them, such as three calls
that are related to a robbery.
The nodes are selected.
3. Drag the grouped nodes to the desired node, such as the robbery, and
then release the group.
The links are created between the nodes, and the Attributes dialog
box opens.
4. Complete the fields described in “Creating a link” on page 49.
5. To disable the Select Rectangle tool, do one of the following:
– Right-click in the area where the nodes are displayed, and select
Rectangle Select On/Off.
– Select View > Rectangle Select.
The Select Rectangle tool is disabled, and the check mark is removed
from the Rectangle Select menu item.

User Information
Using the Analysis menu

Use the Analysis menu to perform analytic calculations on the connections
between the nodes.
NOTE
The Analysis menu is available only when the Hierarchical, Circular Layout,
Concentric Radial, Hyperbolic, or ISOM layouts are selected.
To perform a network analysis of the data:

1. Create the desired node links. For more information, see “Creating a
link” on page 49.
2. Select a layout for the nodes. For more information, see “Using the
Layout menu group” on page 53.
3. From the Analysis menu, select one of the following options:
– Degree Centrality: Calculates which nodes have the highest
number of links.
– Reach Centrality: Calculates which nodes have connections to
and from the highest number of other nodes, or which nodes reach
the farthest through the network.
– Strength Centrality: Calculates which nodes have the highest
strength value based on the Strength field in the Attributes dialog
box.
– Failure Point Centrality: Calculates which nodes, if removed,
would leave the greatest number of nodes without connections, so
that the network can be disabled.
– Distance Centrality: Calculates which nodes have the highest
distance value based on the Distance field in the Attributes dialog
box.

User Information
The selected analysis is performed, and the important nodes are

highlighted in red. The slider bar for the selected analysis also
appears.
Slider bar
Highlighted node
4. If desired, use the slider bar to change the percentage of the top
nodes to include. The higher the percentage, the more nodes are
included. For example, the top 3% of the nodes might be only two
nodes, but your agency may have the resources to focus on the top
five nodes. Therefore, the slider bar should be moved until five
nodes are displayed, so your agency can know the incidents upon
which to focus.

User Information
Using the Metadata tab

Use the Metadata tab to view information about agencies that have submitted
crime data to Analytics or ATACRAIDS, including the number of records the
agency has uploaded, when the records were updated, and how many of the
displayed records belong to the agency.
Agency hyperlink
To view more information about an agency, click the agency’s hyperlink.
NOTE
Your SAA can load your agency’s badge or image to display next to your
agency’s information. If the badge or image is missing, then contact your SAA.

User Information
Using the Menu Bar and Toolbar

Use the menus on the menu bar and the toolbar buttons to create and manage
dashboards, create reports and polygons, download data, and clear filters of
the data.
Menu bar
Toolbar
The menu bar contains the following items:

 Drawing Toolbar menu. Used to create and clear polygons on the
map. For more information, see “Creating polygons” on page 62.

Dashboards menu. Used to create and select dashboards. For more
information, see “Creating dashboards” on page 64.
 Logout button. Used to log out of Analytics. For more information,
see “Closing Analytics” on page 16.
NOTE
The Intel menu is for an add-on module that in not currently available with
Analytics.
The toolbar contains the following buttons:

 Switch Dashboard. Used to select a dashboard. For more information,
see “Creating dashboards” on page 64.
 Create a Report. Used to create a report. For more information, see
“Creating reports” on page 67.

Download Data. Used to download the displayed data. For more
information, see “Using the Download Data button” on page 73.
 Clear Filters. Used to track the filters on the data, and to clear all
filters. For more information, see “Using the Clear Filters button” on
page 74.

User Information
1 Using the Menu Bar and Toolbar
Creating polygons
Use the Drawing Toolbar menu to create polygons or bounding boxes on the
map. Polygons can be any shape, while bounding boxes are rectangles.
Adding a polygon or bounding box to the map restricts the data displayed
throughout Analytics to the incidents inside the polygon.
NOTE
Any restrictions made in any part of Analytics affect all other parts of Analytics. If
the map is filtered with a drawing tool, then the data in the data grid is filtered as
well. If data is filtered in the data grid, then the filtered data is not displayed on the
map. For more information about the data grid, see “Using the Data Grid tab” on
page 37.
To remove a polygon or a bounding box from the map, select the Clear Polygon
menu item from the Drawing Toolbar menu.
Using the Draw To draw a polygon around an area:

Polygon menu
1. Rest the mouse pointer on the Drawing Toolbar menu.
item
The menu list appears.
2. Select the Draw Polygon menu item.
The mouse pointer changes to cross-hairs on the map.
3. Click the map where the polygon should begin.
4. Continue to click the map where the corners of the polygon should
be placed.
5. To close the polygon, double-click the map near the starting point of
the polygon.

User Information
The polygon is created, and all incidents outside the polygon are
removed.
Using the To draw a bounding box around an area:

Bounding Box
1. Rest the mouse pointer on the Drawing Toolbar menu.
menu item
The menu list appears.
2. Select the Draw Bounding Box menu item.
The mouse pointer changes to cross-hairs on the map.
3. Click the map where the bounding box should begin.
4. Drag the mouse pointer until the bounding box is around the desired
incidents, and then release the mouse pointer.
The bounding box is created, and all incidents outside the bounding
box are removed.

User Information
Creating dashboards
Use the Dashboards menu and the Switch Dashboard button to manage your
dashboards. Dashboards are saved configurations of the data and tabs that can
be opened again to quickly display the type of data and analytics desired. For
example, a dashboard can be created for property crimes and a different
dashboard can be created for crimes against people.
Creating a dashboard
To create a dashboard:
1. Set up Analytics to display the information desired in the
configuration. Some information to include might be the following:
– The type of incidents
– The date range of the incidents
– The graphics for the incidents
– The link analysis of the incidents
For more information, see “Using the Menu Pane” on page 19 and
“Using the Analytics Tabs” on page 36.
2. Once Analytics is configured as desired, rest the mouse pointer on
the Dashboards menu, and then select Manage Dashboards.
The Dashboard Manager opens.
3. In the Enter a Dashboard Name field, enter a name for the

dashboard.
The Save Dashboard and Reset buttons appear.
4. To save the dashboard, click Save Dashboard. To clear the name of
the dashboard and enter a different name, click Reset.

User Information
The Dashboard is saved and added to the Saved Dashboards area of

the Dashboard Manager.
5. Do any of the following:

– To add a different dashboard, click Close to close the Dashboard
Manager screen, and then repeat steps 1–4.
– To save an additional dashboard using the same configuration,
repeat steps 3–4.
– To remove a dashboard, in the Saved Dashboards area, click the
Remove button next to the desired dashboard. The Alert dialog
box opens, asking for confirmation of the removal. To remove the
dashboard, click Yes. Otherwise, click No.
– To change the name of a dashboard, double-click the name of the
dashboard, and then enter a different name. Move the mouse
pointer away from the field, and then click Modify Dashboard
Name to save the new name. Otherwise, click Reset to keep the
current name.
Selecting a dashboard
When at least one dashboard is saved, a dashboard can be selected to display.

User Information
To select a dashboard:
– From the toolbar, click Switch Dashboard.
– From the menu bar, rest the mouse pointer on the Dashboards
menu, and then select Switch Dashboards.
The Switch Dashboard dialog box opens.
2. In the Select a Dashboard field, select the desired dashboard from

the drop-down list.
NOTE
If desired, before selecting a dashboard, save the current configuration as a
dashboard so it can be returned to later. For more information, see “Creating a
dashboard” on page 64.
To close the Switch Dashboard dialog box without selecting a dashboard, click
Close.
3. Click Set Selected Dashboard.

User Information
The selected dashboard configuration is displayed, and a message

appears on the menu bar indicating which dashboard configuration
was selected most recently.
Last Selected
Dashboard message
Creating reports
Use the Create a Report button to create reports. Reports are created from
the map, filters, and analytics currently displayed in Analytics. Reports can
either be created once, or set up to be sent as an email on a regular basis.
NOTE
It is recommended to first generate a one-time download to review how the data
is formatted in the report. Once the report is formatted as desired, then create the
report again as an email or scheduled report.
To create a report:
1. Set up Analytics to display the information desired in the report.
Some information to include might be the following:
– The graphics for the incidents
2. From the toolbar, click Create a Report.

User Information
The Reporting Wizard dialog box opens and displays the Welcome
and Basic Information areas.
3. In the Report Name field, enter a name for the report.

4. Select one of the following options:
– One-time Download: The report is prepared as a compressed
folder that is downloaded once.
– One-time Email: The report is prepared as a compressed folder
that is sent as an email once.
– Scheduled Email: The report is prepared as a compressed folder
that is sent as an email at scheduled intervals.
5. To have the report include all possible matching records, select the
Include full query check box.
NOTE
10,000 records can be included, and up to 100,000 records can be queried for
inclusion.
6. Click Next.

User Information
The Reporting Wizard dialog box displays the Report Contents

area.
7. Complete the following fields:

– Mode: Select the type of incidents the report should use, such as
Events, from the drop-down list.
– Map and Analytics PDF: Select this check box to have the report
include a PDF file with the map and the Density Map analytic
layer. If this check box is selected, then the Prediction PDF
Report check box cannot be selected.
– Prediction PDF Report: Select this check box to include a PDF
file with the map and the Prediction Zone analytic layer. If this
check box is selected, then the Map and Analytics PDF check
box cannot be selected.
– KML Map: Select this check box to include a KML file with the
map and the selected analytic layer. KML files can be opened in
programs such as ArcGIS™ and Google Earth™.
– Data Export: Select the desired format for the report from the
following options:
– Flat MDB (.mdb)
– Microsoft Access™ (.mdb)

User Information
– Comma Separated Values (.csv)

– Microsoft Excel™ (.xls)
– ATAC Workstation™ (.atx)
– None (only a PDF of the report is created)
8. Click Next.
One of the following occurs:
– If the report is a one-time download, then the Reporting Wizard
dialog box displays the Summary area. Skip to step 13.
– If the report is a one-time email or a scheduled email, then the
Reporting Wizard dialog box displays the Report Recipients
area. Continue to step 9.
9. To add recipients for the report, do any of the following:

– To select a person to email the report to, click the Add button next
to the name of each person to which to email the report.
– To narrow the list, enter a name or letter in the Search field, and
then click Search. To clear the search filters, click Clear Filters.
– To remove a user from the email list, click the Remove button
next to the name of each person to remove from the email list.

User Information
10. When finished, click Next.

One of the following occurs:
– If the report is a one-time email, then the Reporting Wizard dialog
box displays the Summary area. Skip to step 13.
– If the report is a scheduled email, then the Reporting Wizard
dialog box displays the Report Schedule area. Continue to step
11.

– Frequency: Determine the frequency at which the report will be
sent. Select one of the following options:
– Daily: The report is sent every day.
– Weekly: The report is sent every week.
– Monthly: The report is sent every month on the first day of the
month.
– Time: Select the time of day for the report to send from the
drop-down list.
– Day of the Week: If the report is to be sent weekly, then select the
day of the week from the drop-down list. Otherwise, this field is
not available.

User Information
– Rolling date range for report: Determine whether the report will
be run using a rolling date or specific dates.
Do one of the following:
– To have the report use a rolling date range (so that the dates
change with each report), make sure the Override the default
initial date range check box is cleared. By default, the check
box is cleared.
– To have the report use specific start and end dates for each
report, select the Override the default initial date range check
box, and then enter dates in the Start Date and End Date fields.
12. When finished, click Next.
The Reporting Wizard dialog box displays the Summary area.
The Summary area displays the name of the report and the action
associated with the creation of the report, such as downloading the
report.
The Report Contents area lists the additional files that were selected
for inclusion in the report.
If the report is being sent in an email, then the Report Recipients
area is displayed and lists the names of the people to which the report
is being sent.

User Information

– If any of the report contents or recipients are incorrect, then click
Previous to move back through the Reporting Wizard screens and
make the desired changes.
– If the report contents and recipients are correct, then click Finish
to create the report.
A confirmation dialog box opens when the report has been created.
14. If the report is a one-time download, then click the here link to
download the report.
15. Click OK to close the dialog box.
Using the Download Data button

Use the Download Data button to download the currently displayed data for
use in a different format, such as a Microsoft Excel spreadsheet.
To download the data:
1. Set up Analytics to display the information desired in the download.
Some information to include might be the following:
NOTE
Using the Download Data button provides unformatted data. To download a
graphic of the data, either create a report with the data, or download the graphic
from the Analytics tab. For more information, see “Creating reports” on page 67
and “Using the Analytics tab” on page 45.
2. From the toolbar, click Download Data.

User Information
The Download Data dialog box opens.

– File Name: Enter a name for the file.
– Save as type: Select a file type from the drop-down list.
– Mode: Select the type of data to download, such as Events.
– Full query: If desired, select this check box to include all records
in the download.
NOTE
displayed in Analytics at one time is 500. However, when a file is created for
download, up to 10,000 records can be included, and up to 100,000 records can
be queried for inclusion.
4. Click Download.
The file is downloaded to your designated downloads folder.
Using the Clear Filters button

Use the Clear Filters button to keep track of the number of current filters on
the data, and to remove the filters as needed.

User Information
When a filter is added through the Data Grid tab, the Clear Filters button
keeps track of the number of filters, and displays the total in red.
To clear all filters, click Clear Filters. All filters are cleared, and the button
displays a zero (0) in green.
To clear a specific filter, instead of all filters, select the Data Grid tab and
clear the filter in the specific column. For more information, see “Filtering the
information in a column” on page 40.
NOTE
The Clear Filters button does not remove any polygons placed on the map. Use
the Clear Polygon menu item to remove polygons. For more information, see
“Creating polygons” on page 62

User Information

Chapter 2
Administrator Information
Jump to topic:
Introduction 78
Adding Email Addresses to Apnames Records 80
Using the SSOC Web Application 82
Configuring Interface Settings 86
Configuring Settings for Agencies on the Server 90
Setting Up Agency Configuration Screens 101
2 Administrator Information
Introduction
Introduction
When the CrimeMonitor or Analytics module is purchased, an Installation
technician sets up the interface. This chapter is provided as a reference in
cases where modification of the set up is necessary.
If your agency uses the CrimeMonitor module, then the following task must
be completed:

Deploy the Analytics web application, and then configure settings
accordingly.
Complete the following:
– “Configuring Interface Settings” on page 86
– “Configuring Settings for Agencies on the Server” on page 90
– “Setting Up Agency Configuration Screens” on page 101
If your agency uses the Analytics module, then the following tasks must be
completed:
 Add user email addresses in the Names Code table (apnames) in the
software. See “Adding Email Addresses to Apnames Records” on
page 80.
 Deploy the Single Sign On Connector (SSOC) web application, making
sure the necessary outbound ports are open, and then configure
application settings if necessary.
The SSOC is a separate web application in the Application Server that
allows users to open Analytics without a secondary login. See “Using
the SSOC Web Application” on page 82.
 Deploy the Analytics web application, and then configure settings
accordingly.
Complete the following:
– “Configuring Interface Settings” on page 86
– “Configuring Settings for Agencies on the Server” on page 90
– “Setting Up Agency Configuration Screens” on page 101
NOTE
When setting up the agency configuration screens, the Agency Information
screen must be set up first and your agency’s information successfully submitted
to activate the interface and enable the other configuration screens. For more
information, see “Setting up the Agency Information screen” on page 102.

Introduction
2
For information on how to deploy web applications in the Application Server,

see the Application and Setup Maintenance Manual.

Adding Email Addresses to Apnames Records
Adding Email Addresses to Apnames

Records
Email addresses entered in the Official Names Codes table (apnames) are
used to validate user credentials with BAIR Analytics, and to create recipient
options for sending reports. The email addresses entered can be any valid
email address, but it is recommended to enter work email addresses.
For more information about the apnames table, see the Application and Setup
Maintenance Manual.
To add an email address to an apnames record:
1. At the command line, enter apnames.
The Official Names Codes table opens.
2. Locate the desired apnames record.
3. In the Misc. Info field, do one of the following:
– Click the drop-down arrow, and select email as the code type. In
the adjoining field, enter the user’s email address.
– Click Detail to open the Miscellaneous Information detail
window.
– Click Add.
– In the Misc Code field, select email as the code type.
– In the Value field, enter the user’s email address.
– Click Exit to close the detail window.
NOTE
If the email value does not display as an option, then the value must be
added to the Miscellaneous Info Type code table (tbmitype). For more
information, see “Adding the email code to the tbmitype code table” on
page 80.
4. Click Accept to save the record.
Adding the email code to the tbmitype code table

The email value is used by BAIR Analytics to find the email address in the
apnames record, and is stored in the Miscellaneous Info Type code table
(tbmitype).

Adding Email Addresses to Apnames Records
2
To add the email value to the tbmitype code table:

1. At the command line, enter tbmitype.
The Miscellaneous Info Type table opens.
2. Click Add.
3. In the Code field, enter email.
4. In the Description field, enter Email Address.
5. Click Accept to save the record.

Using the SSOC Web Application

The Single Sign On Connector (SSOC) web application is a separate
application in the Application Server that must be deployed and running to
allow users to open Analytics without a secondary login.
Users can open Analytics with a single sign-on by doing one of the following:

After logging in to the software. Click the Analytics button in the
software or Mobile.

Without being logged in to the software. Use the web login for the
Identity Provider (IDP) server online at
https://idp.spillman.com/analytics/. The software does not need to be
installed when accessing the application remotely.
The SSOC uses the email addresses and other data entered in the Official
Names Codes table (apnames) in the software to verify credentials when
users access the Analytics application. Therefore, enter each user’s email
address in the apnames table before deploying the web application. For more
information, see “Adding Email Addresses to Apnames Records” on page 80.
Configuring the SSOC web application

To configure the SSOC web application:
1. Log on to the Application Server. For more information, see the
Application and Setup Maintenance Manual.

2
The Application Server screen opens.
SSOC icon
2. Click the SingleSignOnConnector icon.

The Application Manager screen opens to the

SingleSignOnConnector Properties page.
The SSOC web application is deployed with default values in some

fields. It is recommended to leave the defaults.
3. In the Database Connection area, if necessary, complete the
following fields:
– Adapter: Determines which database the SSOC application will
connect with to validate user email addresses stored in the
apnames table. Most agencies enter live or practice. The
default value is live.
– Database Pool Context Limit: Controls the maximum number of
connections to the database that the SSOC application may use.
Leave this field blank. The default value is blank.
4. In the Interface Logging area, if necessary, complete the following
fields:

2
– Log Level: Select the level of information to be stored in the

SSOC log from the following options:
– Off: Disables the logging feature. This is the lowest logging
level.
– Error: Reports only the errors encountered.
– Warn: Reports all warning errors.
– Info: General debug of all outgoing transaction logs.
– Debug: Full debug of all outgoing information. This is the
default value.
– Trace: Lower level details are used to trace occurring problems.
– All: Displays all outgoing transaction logs. This is the highest
logging level.
– Maximum Log Size: Enter the maximum size, in kilobytes, that a
log file can be before a new log is created. The default value is
10000000.
– Maximum Backups: Enter the maximum number of backup log
files to keep. The default value is 5.
– Rotate Logs: Select this check box to create a new log file when
the maximum log size is reached. By default, this check box is
selected.
5. In the Email Errors area, complete the following fields:
– Enable: Select this check box to allow Error-level log messages to
be sent to designated recipients.
– Email Host Name: Enter the SMTP server address from which
error messages should be sent.
– Email Addresses: Enter the email addresses to whom the error
message will be sent. For multiple recipients, enter a comma to
separate email addresses.
6. When finished, click Update.
7. To exit, close the Application Manager screen.

Configuring Interface Settings

To configure interface settings for Analytics and CrimeMonitor:
1. Log on to the Application Server. For more information, see the
Application and Setup Maintenance Manual.
The Application Server screen opens.
2. Click the Analytics icon.
Analytics
icon

2
The Analytics screen opens to the Agency Administration screen.
Application Server
Home link
Properties link
Navigation pane
3. Click the Properties link.

The Properties screen opens.
4. In the Database Connection area, complete the following field:

– Adapter: Select the name of the database containing your

agency’s records. This will usually be live or practice.
5. In the Interface Logging area, complete the following fields:
– Log Level: Select the level of information to be stored in the log
from the following options:
– Off: Disables the logging feature. This is the lowest logging
level.
– Error: Reports only the errors encountered.
– Warn: Reports all warning errors. This is the default setting.
– Info: General debug of all outgoing transaction logs.
– Debug: Full debug of all outgoing information.
– Trace: Lower level details are used to trace occurring problems.
– All: Displays all outgoing transaction logs. This is the highest
logging level.
NOTE
The functionality of the Log Level field in the Properties screen is different than
the Logging section in the Agency Administration screen. The Log Level field is
used to specify how much interface-specific data is stored on the server, while
the Logging section is used to manage the history of data that has been
uploaded to BAIR.
– Maximum Log Size (kB): Enter the maximum size a log file can
be before creating a new log. The default value is 10000000.
– Maximum Backups: Enter the maximum number of backup log
files to keep. The default value is 5.
– Rotate Logs: Select this check box to create a new log file when
reaching the maximum log size. By default, this check box is
selected.
6. In the Application Settings area, complete the following field:
– Export Directory: Enter the location path to the directory where
application settings will be saved. The following is the default
path:
C:/Tomcat/Properties/Analytics/incidents/
– Maximum Simultaneous Exports: Enter the amount of records
that can be updated at one time. The default number is 75.
7. Click Update.

2
8. To return to the Agency Administration screen, click Analytics. To

return to the WebApp screen, click Application Server Home.

Configuring Settings for Agencies on the Server
Configuring Settings for Agencies on the

Server
From the Agency Administration screen, use the Navigation pane located on
the left side to navigate to any desired screen for configuration settings.
Agency
section
Historical
Submission
section
Logging section
The Navigation pane consists of the following sections:


Agency. See “Using the Agency section” on page 90.

Historical Submission. See “Using the Historical Submission section”
on page 92.
 Logging. See “Using the Logging section” on page 98.
Using the Agency section

The Agency section lists all agencies configured on the server that have had
their CrimeMonitor or Analytics license enabled. To enable an agency’s
license, contact Technical Services.
Agencies are listed in alphabetical order, each with one of the following
color-coded boxes to indicate its status:

Green ( ): The agency has a license, is set up with BAIR, and is
actively exporting data.

2
 Gray ( ): The agency has a license, but is not set up with BAIR, and is
not exporting data.
 Red ( ): The agency has a license, and is set up with BAIR, but is not
actively exporting data.
When each agency is expanded, a list of configuration screens for that agency
displays, including the following:
 Agency Information
 Configuration
 Location
 Modus Operandi

Incident
 Offense
 Calls For Service
 Nature
Configuration Screens

Select the configuration screen link to open the screen. For more information,
see “Setting Up Agency Configuration Screens” on page 101.
NOTE
If the agency has been set up on the BAIR server, then the configuration screen
links are enabled based on the license type of the agency. If the agency has not
been set up on the BAIR server, then all links are disabled and the status
indicator displays the gray box. The Modus Operandi, Calls For Service, and
Nature configuration screens are not available to CrimeMonitor licenses, while all
configuration screens are available to Analytics licenses.
Using the Historical Submission section

The Historical Submission section is used to upload historical incident and
Call For Service (CFS) information from an agency to BAIR, where current
and future data can be properly analyzed. Historical data provides a basis for
future event predictions by giving a more accurate view of current crime
trends.
The Historical Submission screen is designed to be a single screen for all
agencies so that uploads for multiple agencies can be configured from one
place.

2
NOTE
To ensure the analytics work properly, it is recommended to upload historical
data before uploading current data so that there is a set of historical information
on which predications are based.
NOTE
If a Location Type has never been entered for an incident, then it will not be
included in the Historical Submission. Therefore, it is recommended that
agencies enter Location Type information on incidents when they begin to use
the interface to ensure it is included when historical data is submitted to BAIR for
analysis. For more information on Location Type, see “Setting up the Location
screen” on page 117.
To upload historical data to BAIR:

1. From the Historical Submission screen, in the Agency column, click
the drop-down button and select the agency whose historical data is
to be uploaded.
2. In the Dataset column, click the drop-down button to select which
dataset to export. The datasets listed are based on your agency’s
module type.
3. In the Date Range column, enter a date range for the data, or click
the calendar icons to select dates. If no end date is selected, then
records export to the current date and time.
4. To add another agency for historical data submission, click the Add
Agency button. Selecting more than one agency allows for a queue
of data to upload while the process runs in the background.
The order of data uploaded follows the order of agencies added. The
same agency may be added twice when using the Analytics dataset if
different date ranges are desired for Incident and CFS types.
To delete an agency, click the Delete button ( ). The agency is
removed from the list for historical data submission, but not from the
list of agencies on the Agency Administration screen.
5. To be notified by email when the data upload is complete, select the
Notify when complete check box. In the accompanying field, enter
your email address.

– If the check box is selected, then an email address must be entered

before data is uploaded. The email address field is enabled only
when the check box is selected.
NOTE
The Mail server must be set up for the notification feature to work properly. For
information, see “Configuring SMTP settings” on page 95.
– When the notification feature is set up, the following message is

sent to the specified email address:
Historical data submission has completed for
[agency name].
This message is to inform you that the historical
data upload has completed for the following:
Agency: [agency name]
Data Set: [exported data set]
Date/Time Completed: [date/time completed]
Total Records Exported: [number]
NOTE
The specified recipient is notified for each data set completed. For example, if
historical submissions are configured for four agencies, then the recipient is
notified as each of the four uploads is completed.
6. To start uploading historical data, click the Start button, located in

the lower-left corner of the screen.
In the Status area, the status line displays the current status of the
historical data upload. Possible status values include the following:
– Processing: Displays when uploads are active, and includes the
following information in real time:
– The agency name whose records are currently uploading
– The number of records uploading
– The last event or incident number uploading
– Complete: Displays when no uploads are active.
In the status log, a summary is written for each historical data
submission, which includes the following information:
– Agency Name
– Dataset
– Starting date of upload

2
– Date range of upload

– Total records uploaded
7. To stop exporting, click the Stop button, located in the lower-right
corner of the screen.
NOTE
If the same data is uploaded to BAIR more than once, either by Historical
Submissions or regular exports, then the existing data is overwritten by the new
data.
Configuring SMTP settings

To use the email notification feature in the Historical Submission screen, the
SMTP settings must be configured in the Application Server.
To configure SMTP settings:
1. Log on to the Application Server, and then click the WebApp
Manager icon.
The WebApp Manager screen opens.
/Spillman link
2. Click the /Spillman link.

The Spillman screen opens.
SMTP Setting
link
3. Click the SMTP Setup link.

2
The Application Manager screen opens to the SMTP Setup page.
4. In the Server Settings area, complete the following fields:

– Host Name: Enter the host name for the email server that will
deliver notifications.
– Port: Enter your agency’s port number.
5. In the Security area, select the Use SSL check box to ensure that
transferred data is encrypted.
6. In the Authentication area, complete the following fields:
– Authenticate: Select this check box to authenticate the credentials
given in the Username and Password fields.
– Username: Enter your agency’s username.
– Password: Enter your agency’s password.
7. Click Update.
8. Close the browser to exit the Application Server.

Using the Logging section

The Logging section on the Agency Administration screen displays a log of
all data uploaded to BAIR. Use the Logging screen to search for, resubmit, or
purge logged data.
NOTE
The functionality of the Logging section in the Agency Administration screen is
different than the Log Level field in the Properties screen. The Log Level field is
used to specify how much interface-specific data is stored on the server, while
the Logging section is used to manage the history of data that has been
uploaded to BAIR.
Searching for In the Log Pane area, a log of all incidents and events sent to BAIR is
logging displayed, including the following information about each incident:
information 
Date/Time
 Agency

Record Type
 Crime

2
 Event Number

Action
A total of all logs listed displays at the bottom of the Log Pane area.
Use the scroll bar to view a specific log file, or enter search criteria in the
Agency, Event Number, and/or date range fields above the columns to
narrow the log list.
NOTE
Although the log displays all records sent to BAIR, this does not necessarily
mean that the items are added to or removed from the map immediately. Instead,
they are queued for the action.
Removing or In the Remove Submit area, files can be removed or resubmitted.

resubmitting a file
To remove or resubmit a file, enter the incident or event number in the search
field, and then do one of the following:

To delete the file from the logging list, click Remove.
The Logging Dialog box opens, asking for verification to remove the
incident from BAIR.
– Click Yes.
The incident number is sent to BAIR for deletion, and a message box
displays: Incident/Call number [xxxxx] was queued for
removal from the Bair Analytics.

To resubmit the file to BAIR, click Submit.
A message box displays: Incident/Call number [xxxxx] was
queued for export to Bair Analytics.
If the file is not found, then the following message displays:
Incident/Call number [xxxxx] was not located in the
Spillman database. Please check your number and try
again.
Purging log In the Purging of Log Records area, the application can be set up to purge
information logs automatically after a certain time period or file size is reached. The logs
can also be purged manually.
To set up the application to purge records automatically:
1. Select the Purge Logs Automatically check box.
2. Select one of the following options:

– To purge by log size, select When logs reach this size, and then
specify the maximum size, in megabytes, that a file can be before
it is deleted.
– To purge by date, select When logs are older than, and then
select the maximum age a file can be before it is deleted.
3. Click Save to save the purge settings.
To purge all records manually:
1. Click Purge All Records.
A dialog box opens with the following warning: You are about
to delete all records from the log, do you wish to
continue?
2. Click Yes to delete the records. Otherwise, click No.

Setting Up Agency Configuration Screens
2

Agencies that reside on your agency’s server and have their CrimeMonitor or
Analytics license enabled are listed in the Navigation pane on the Agency
Administration screen. Each agency listed can be expanded to display those
configuration screens whose settings apply to that agency based on their
license type. For more information, see “Using the Agency section” on
page 90.
For each agency, set up the following configuration screens, as applicable:
 “Setting up the Agency Information screen” on page 102
 “Setting up the Configuration screen” on page 110
 “Setting up the Location screen” on page 117
 “Setting up the Modus Operandi screen” on page 122
 “Setting up the Incident screen” on page 128
 “Setting up the Offense screen” on page 131
 “Setting up the Calls for Service screen” on page 134
 “Setting up the CFS Nature screen” on page 135
NOTE
Until the Agency Information screen is completed and successfully submitted to
BAIR, all other configuration screens remain disabled. For more information, see
“Setting up the Agency Information screen” on page 102.
Understanding updates to web application data

The following tables are used to populate data in fields on the configuration
screens:
 
apagncy lwtbdisp
 
apnames tblaw
 
lwccode tbmofact
 
lwstatut tbnatur
 
lwtbcirc tboff
NOTE
The apagncy table is used only to populate fields in the Agency
Information screen, and only when the interface is set up for the first time.

When information is added through the web application, but later removed
from the corresponding table, the data is automatically removed from the web
application. No alert is given when data is changed, nor does the web
application prompt to save. This is also the case if data is added back into a
table. The web application automatically updates with the changes, but gives
no notification and requires no save.
For example, if a Location Type is assigned in the web application (from the
lwtbcirc table), and then removed in the table, that setting is automatically
removed from the application without notice or a required save. This can
cause unexpected data to export or not export. However, this problem does
not occur often.
The exception to this rule is the apagncy table, which is used to populate
fields only for the Agency Information screen, and only when the interface is
set up for the first time. If records in the apagncy table are changed after the
interface is configured, then modified data from the table does not
automatically transfer from the software to the Agency Information screen.
Changes must be entered manually in the web application and resubmitted
through the interface to BAIR. When the apagncy table is modified, the web
application still does not give notice or prompt for a save.
NOTE
If changes are made to any table that populates fields in the web
application, then the web application must be reloaded to ensure that the
most current information can be reviewed.
Setting up the Agency Information screen

To connect to the interface and to enable the other configuration screens, at
least one Agency Information screen must be set up and submitted
successfully to BAIR. The Agency Information screen collects basic data for
an agency, such as name and address, as well as administrative and technical
contact information.
NOTE
Some data provided in the Agency Information screen is viewable to the public
and other law enforcement, such as the URL link to an agency’s website (if
provided) and the badge image. Viewable data is located in the Metadata tabs of
the CrimeMonitor and Analytics applications. Keep this in mind when reviewing or
entering data into the Agency Information screen.

2
Certain fields on the screen are populated with information from the apagncy
table. If data is missing or incorrect, it can be added or updated on the screen
as necessary.
NOTE
If records in the apagncy table are changed after the interface is
configured, then modified data from the table does not transfer
automatically from the software to the Agency Information screen.
Changes must be entered manually in the web application and
resubmitted through the interface to BAIR. The web application does not
notify when changes are made or prompt for a save.
Your agency’s CrimeMonitor or Analytics interface must be enabled by

Technical Services prior to setting up the Agency Information screen.
To set up the Agency Information screen:
1. From the Agency Administration page, in the Navigation pane,
select a desired agency to expand it.
2. From the list of configuration screens, select Agency Information.

The Agency Information screen opens.
3. In the Common Information area, the following fields are required,

unless otherwise noted, and are populated with your agency’s
information from the apagncy table. If information is incorrect or
missing, then modify the field accordingly.

2
– Agency ORI (view only): The Originating Agency Identifier

(ORI) number of the agency.
CAUTION
If an agency’s ORI is modified in the apagncy table, then any previous settings
configured in the interface for that agency are deleted. However, do not change
the agency ORI without first consulting Technical Services to understand the
impact to the Analytics or CrimeMonitor application.
– Agency Name: The name of the agency.

– Street Address: The street address of the agency.
– City, State, Zip: The city, state, and zip code of the agency.
– Agency Lat/Long (optional): The geographical latitude and
longitude coordinates of the agency’s location.
– Contact Phone: The phone number of the administrative contact
at the agency.
– Agency URL (optional): The URL address of the agency’s
website.
– Admin Contact: The name and email of the administrative
contact at the agency.
– Agency Type: The service type of the agency.
4. In the CFS Mapping area, select which Call For Service (CFS) code
is used during searches to display incidents on the map. CFS export
is available only with the Analytics module.
– Initial: Uses the initial nature of the call. For example, if a call’s
nature was initially set to Suspicious, but later changed to
Burglary, then the first nature of Suspicious is used.
– Final: Uses the final nature of the call. For example, if a call’s
nature was initially set to Suspicious, but later changed to
Burglary, and then finally modified to Assault, then the final
nature of Assault is used.
5. In the Offense Mapping area, select which codes are exported to
BAIR. By default, Offense Codes is selected.
– Offense Codes: Uses the Offense codes.

– Statute Codes: Uses the Statute codes.
CAUTION
Changing the selection in the Offense Mapping area does not change
data that was previously exported. To change previously exported data, a
new historical submission must be completed. For more information, see
“Using the Historical Submission section” on page 92.
In addition, changing the selection does not delete the mapping from the
Offense screen. However, mapping for the new selection will need to be
completed. If the selection is switched back to the previous selection, then
the old mapping is still available. However, some codes might need to be
remapped.
NOTE
For Kansas agencies, an additional Use trlaw codes check box is
displayed below the Statue Codes option. Select this check box to export
the statute codes from the trlaw table in the database. If this check box
is not selected, then the statute codes are exported from the tblaw table
as normal.
The software uses the agency ORI to determine if your agency is a

Kansas agency. If the ORI begins with KS, then the additional check box is
available.
6. In the Geographic Boundaries area, the following fields define

each geographical boundary (in degrees of latitude and longitude) for
your jurisdiction:
– North East Lat: The northeast latitude degree should be greater
than or equal to –90 and less than or equal to 90. The default value
is 72.
– North East Long: The northeast longitude degree should be less
than or equal to 0 and greater than or equal to –180. The default
value is -65.
– South West Lat: The southwest latitude degree should be greater
than or equal to –90 and less than or equal to 90. The default value
is 18.
– South West Long: The southwest longitude degree should be less
than or equal to 0 and greater than or equal to –180. The default
value is –172.

2
The default geographical values create a boundary box around all of

North America.
The default values should be sufficient for your agency’s needs.

However, if desired, these values can be adjusted, such as creating a
smaller boundary box for better accuracy.
CAUTION
Values in the Geographic Boundaries area are used by BAIR to determine if an
address falls outside of your jurisdiction or cannot be geocoded. Such addresses
are then prevented from being placed on the map incorrectly. Although values
can be adjusted, unless the exact desired boundaries to use are known, leave the
default values in the Geographic Boundaries area. Otherwise, if incorrect data
is entered, then incidents can be quarantined because they were placed outside
of the boundary box.
7. In the Incident Offset area, in the X Min / Max and Y Min / Max
fields, enter the minimum and maximum x-coordinate and
y-coordinate values (distance in miles) to offset crime incidents from
their origination on the map. The default value for each field is half a
mile (.5).
Offset values are used to randomly vary the location of the incident
icon on the crime map. This provides a level of privacy for sensitive
crimes, such as sexual assault, by not placing the icon directly above
the incident.
8. For CrimeMonitor, in the Tip411 area, do the following to activate
the Tip411 feature of RAIDS Online:
– Select the Enable check box.

– In the Citizen Observer ID field, enter your agency’s Citizen

Observer ID number.
NOTE
To enable the Tip411 feature, your agency must have a Citizen Observer ID
number.
When the Tip411 feature is enabled, a Submit an anonymous tip

link displays on the RAIDS Online web page.
Submit an
anonymous tip
link

2
When the Submit an anonymous tip link is clicked, the following

web form opens, allowing the public to enter information to submit
crime tips.
If the Enable check box is cleared, then a link does not appear on the
CrimeMonitor map application.
9. In the Image Upload area, select an image of your agency’s badge to
upload. This field is optional.
To upload an image:
– Click Select Image.
A browsing window opens.
– Locate and select the image file to use.
The most recent file name and path for the image displays below
the Image Upload area.
10. Click Submit.

Data from the Agency Information screen is sent to BAIR, and a

dialog box opens to indicate the status of the transaction:
– If successful, then one of the following messages displays:
For added information: This agency has been
successfully added. You may now complete the
interface configuration. Data provider ID: xxxx
For updated information: Data Provider Update completed
successfully. Data provider ID: xxxx
where xxxx is the unique ID number assigned to each agency by
BAIR during the initial submission.
– If unsuccessful, for either added or updated information, then a
message displays explaining the transaction failure, such as
incorrect or missing data or processing errors.
Setting up the Configuration screen

Use the Configuration screen to do the following:
 Start or stop the interface.
NOTE
Before starting the interface for the first time, ensure that all Offense and
Nature codes are mapped and all set up tasks are completed.
To start the interface, the following configuration screens must be

completed at a minimum:
– Agency Information. See “Configuring Interface Settings” on page 86.

– Configuration. See “Setting up the Configuration screen” on page 110.
– Offense. See “Setting up the Offense screen” on page 131.
It is recommended to complete all of the configuration screens before

starting the interface. For more information, see “Setting Up Agency
Configuration Screens” on page 101.

Customize interface settings.
 Copy the settings of another agency for quick interface setup.

Configure security settings.

Allow the Tip411 feature to be used for all exported incidents.

2
 Configure the export frequency for your agency’s operational

requirements (available export frequencies are determined by your
license type).
 Export map layers currently being used for dispatch and report them to
BAIR.
To set up the Configuration screen for an agency:
1. From the list of configuration screens displayed for the desired
agency, select Configuration. For more information, see “Setting
Up Agency Configuration Screens” on page 101.
The Configuration screen opens.
2. In the Basic Configuration area, the displayed options reflect the

status of the interface and whether the interface is running or paused.
Do one of the following, as necessary:
– To suspend the export of records, select Stop.
The options change to Start and Paused.
– To begin or continue the export of records, select Start.
The options change to Running and Stop.
If the interface is paused and then resumed, a prompt box opens to
display the time and date the interface was paused, and the following

message: Do you wish to resume exporting records

from where it left off?
To have the software resume the export at the time and date
specified, click Yes. Otherwise, click No to have the export begin
with the current time and date.
3. In the Basic Configuration area, select one of the following options:
– Custom Setup: Allows for a customized setup of the agency’s
configuration settings. This method is recommended if the settings
for each agency on the server will be configured differently.
NOTE
When using the Custom Setup option, changing the settings in one
agency’s configuration does not affect the settings in another. However, if
an agency changes the setting from Custom Setup to Configure like,
then the following warning message is displayed: Changing from
Custom Setup to Configure like will replace all the
custom settings for this agency. Do you wish to
continue? Click Yes to replace the current settings with those like the
chosen agency.
– Configure like: Copies and applies the configuration settings of

another agency. This method is recommended if agencies on the
server will share the same configuration settings.
Click the drop-down button and select the agency whose settings
will be copied. Only currently active agencies are available, and
those listed are based on the module type.
Not all data is copied. Only the following information is copied
from one agency’s configured settings to another:
– Location mapping
– Modus Operandi mapping

2
– Incident field mapping
NOTE
Depending on the export trigger and subsequent status codes specified in
the Incident screen, only certain data is copied. For more information, see
“Setting up the Incident screen” on page 128.
– Offense code mapping

– Nature code mapping
– Export user
– Privacy code
– Export frequency
NOTE
Whenever settings in the Basic Configuration area are changed, a dialog box
opens with the following warning message: You are about to change your
settings. Are you sure you wish to continue. Click Yes to proceed.
NOTE
If one agency is set up to be configured like a second agency, then the second
agency cannot be set up to be configured like the first because the settings are
the same and the action would be redundant.
NOTE
If one agency is configured under Custom Setup and a second agency is
configured like the first under Configure like, then any setting changes made in
the first agency will be made in the second. This setup is typical when an
administrator wants a single configuration for every agency. If changes are later
made to the second agency, then its setup option changes from Configure like
to Custom Setup, and the following message is displayed: Changing these
settings will create a Custom configuration for this agency
and it will no longer be configured like Agency [xxx]. Do
you wish to continue? Click Yes to proceed.
4. In the Export Permissions Based On This User area, click the

drop-down button to select a user from the Official Names Codes
table (apnames), whose security privileges will determine which
records the interface will have access to. The web application will
export only data to which it has access.
5. In the Honor Privacy Code area, click the drop-down button to
select which circumstance code will be designated as the privacy
code. In some situations, if a certain crime type is deemed too
sensitive in nature, then it can be flagged with a privacy code to

ensure that it is not exported. This field is available only to the

Analytics module.
6. In the How Often Will Data Be Exported? area, click the
drop-down button to select the export frequency, and then define the
export time (based on a 24-hour clock). The following options are
available based on your module type:
– Once Per Day (CrimeMonitor and Analytics)
– Hourly (Analytics)
– In Real Time (Analytics). When using this option, records are
exported based on the incident status only, such as disposition,
clearance, or workflow.
NOTE
The defined export frequency does not control how often the database is queried
for incidents, but only how often data is exported to BAIR.
7. In the Agency Layer Submission area, customized agency layers

can be added to crime maps. Layers may include patrol zones
(beats), dispatch areas, or other reporting areas.
To add agency layers to a crime map, see “Uploading and submitting
agency layers” on page 114.
8. To print the configuration settings, click Print Configuration.
A dialog box opens with the following message: Would you like
to print just the settings on this page or all
agency settings?
9. Click either This page or All agency settings. To return to the
screen without printing, close the prompt box.
10. Click Save.
The new settings are saved.
Uploading and submitting agency layers

Adding agency layers to crime maps is a two-step process. First, the layers
must be exported to your personal computer or some other location, and then
attached to an email as either a .kml file or a .shp file for submission to
BAIR. The email is formatted with some information already populated in the
body message. However, other data must be entered before sending.

2
To upload and submit agency layers to BAIR:

1. Export the desired layer files from the GIS server and save them as
either .shp files or .kml files to your computer.
2. From the Configuration screen (see page 110), in the Agency Layer
Submission area, upload the saved .shp or .kml files. Use the
spinner control to enter how many agency layers will be added.
Values can be in the range 1–99, with the default set at 1.
3. Click the Submit Files button.
An email window opens with a formatted message.
Static Data
section
Variable Data
section
Contact section
File section
The following information is populated:

– In the To field, the email for BAIR Support is displayed:
support@bairanalytics.com
– In the Subject field, the subject title displays the following:
Agency Layers for [agency] ORI # [agency’s ORI
number]

where agency is the name of the agency being configured, and

agency’s ORI number is the ORI number of the agency being
configured.
In the Message Body area, the following sections are displayed:
– Static Data: Populated with the following default greeting:
Attention Bair Support,
Attached you will find Agency Layer files for the
following agency:
– Variable Data: Populated with information of the agency being
configured, such as name, city, state, and ORI number.
– Contact: This section is optional and is used to enter the sender’s
contact information so that BAIR Support may contact them if
necessary.
– File: Lists data elements that need to be configured for each
attached .shp or .kml file (agency layer).
The number of File sections displayed is based on the number of
files to be added. If the wrong number of files was entered in the
Agency Layer Submission field, close the email, enter the correct
number, and then click Submit Files again.
4. In the Contact section, at the Submitted by and Phone text lines,
enter your name and contact phone number, if desired. This
information is optional.
5. For each File section given, define the following data elements by
replacing (required) with the appropriate information.
Data element Description
File # The file’s order number in relation to how

many files are added. This number is
automatically generated.
File Name Enter the name of the .zip file

containing the individual layer files.
Display in ATACRAIDS-True/False Determines whether the agency layer

displays in ATACRAIDS. Enter True to
display the layer. Otherwise, enter
False.
Display in RAIDSONLINE-True/False Determines whether the agency layer

displays in RAIDSONLINE. Enter True
to display the layer. Otherwise, enter
False.

2
Data element Description
Layer Title Enter the name of the agency layer as it

will be displayed in Analytics or
CrimeMonitor.
Variable Name 1 Enter the name of the column in the

.dbf file containing the layer
information for the agency layer.
Outline only-True/False Determines whether the agency layer

displays completely in a color selected by
BAIR, or is outlined only. Enter True to
have the layer outlined in color.
Otherwise, enter False.
6. Attach the .shp or .kml files to the email as a zipped file.

7. Click Send to transfer the files to BAIR Support and return to the
Configuration screen.
8. Click Save.
Setting up the Location screen

Use the Location configuration screen to define standard Location Types for
exported incidents. Location Types are defined using the Circumstance codes.
If your agency is not currently using Circumstance codes to define the
Location Type of each incident, then it is highly recommended to do so using
this interface, as analytic success relies heavily on Location Type.

The default Location Types match those used by the FBI for Uniform Crime
Reporting (UCR). Location Types are used by CrimeMonitor and Analytics
as one of the primary data elements displayed for an incident on the map, as
shown in the following example.
Location Type
Custom Location Types can also be created from the Location screen. This is
due to the variety of reporting within the database. The Configure like option
in the Configuration screen includes all Location settings for copying location
data.
NOTE
It is recommended that agencies enter Location Type information on incidents
when they begin to use the interface to ensure it is included when historical data
is submitted to BAIR for analysis. Otherwise, if the Location Type has never been
entered, then it will not be included in the Historical Submission.
To set up the Location screen:

agency, select Location. For more information, see “Setting Up
Agency Configuration Screens” on page 101.

2
The Location screen opens.
Spillman
Circumstance
Code column
Location Type
column
The following columns display:

– Location Type: Lists the Location Types applicable to your
agency. Location Types are based on the standard FBI NIBR
(National Incident-Based Reporting) location codes, which are
listed in the following table.
Standard Location Types
Air, Bus, or Train Terminal
Bank or Savings and Loan
Bar or Nightclub
Church, Synagogue, Temple, Mosque
Commercial or Office Building
Construction Site
Convenience Store
Department or Discount Store
Drug Store, Doctor’s Office, or Hospital
Fields or Woods
Government or Public Building
Grocery or Supermarket
Highway/Road/Alley/Street/Sidewalk

Hotel or Motel
Jail, Prison, Penitentiary, or Corrections Facility
Lake, Waterway, or Beach
Liquor Store
Parking, Drop Lot, or Garage
Rental Storage Facility
Residence or Home
Restaurant
Service or Gas Station
Specialty Store
Other/Unknown
Abandoned or Condemned Structure
Amusement Park
Arena, Stadium, Fairgrounds, or Coliseum
ATM Separate from Bank
Auto Dealership
Camp or Campground
Daycare Facility
Dock, Wharf, or Freight Terminal
Farm Facility
Gambling Facility, Casino, or Race Track
Industrial Site
Military Installation
Park or Playground
Rest Area
School–College or University
School–Elementary or Secondary
Homeless Shelter or Mission
Shopping Mall

2
Tribal Lands
Community Center
– Spillman Circumstance Code: Provides a drop-down list of

Circumstance codes in the software to which to map the Location
Types.
2. For each Location Type listed, in the Spillman Circumstance Code
column, click the corresponding drop-down button and select a
Circumstance code.
NOTE
Multiple Circumstance codes can be added to any one incident.
Therefore, the following export rules apply:
– Only Circumstance codes used as Location Types are exported.

– When multiple location-related Circumstance codes are added to an
incident, only the first one is exported with the incident.
3. For the Analytics module, extra Location Types can be added in the
Add additional Location Types area. This feature is unavailable for
CrimeMonitor modules.
The Add additional

Location Types
area is available
only in the Analytics
modules
To add additional Location Types:

– Click New Location Type.

A new Location Type field and corresponding Spillman

Circumstance Code field are displayed.
– In the Location Type field, enter the name of the new Location
Type. See “Standard Location Types” on page 119.
– In the Spillman Circumstance Code field, click the drop-down
button and select a Circumstance code.
To delete an added Location Type, click the Delete button ( ) next
to the Spillman Circumstance Code field.
agency settings?
6. Click Save.
Setting up the Modus Operandi screen

Use the Modus Operandi screen to translate and map your Spillman Modus
Operandi (MO) factors and methods to Analytics Modus Operandi fields.
TIP
Modus Operandi are extremely valuable when trying to find patterns and trends
for certain types of crime. Therefore, it is highly recommended to enter Modus
Operandi whenever possible.
To set up the Modus Operandi screen:

agency, select Modus Operandi. For more information, see “Setting

2
The Modus Operandi screen opens.

Spillman MO
Factor column
Spillman Analytics
Modus Operandi
column

– Spillman Analytics Modus Operandi: Lists the current MO
categories of Analytics. A number displays in parenthesis next to
each MO category, indicating the actual number of fields to be
exported for that category.
– Spillman MO Factor: Provides a drop-down list of factors and
methods from the M.O. Factors Codes table (tbmofact) and
M.O. Method Codes table (tbmometh).
The MO screen is divided into the following portions:
– Incident MO (upper): Displays MO categories related to the
properties of the incident. Categories are agency and module type
specific, and may include the following:
– Object of Attack

– Point of Entry
– Method of Entry
– Suspect Action Against Person
– Suspect Action Against Property
– Weapon Type
– Method of Departure
– Number of Companions
– Persons MO (lower): Displays MO categories related to the
persons of the incident. Categories are agency and module type
specific, and may include the following:
– Hand Use
– Physical Condition
– Hat
– Mask
– Appearance
– Pants
– Shoes
– Jacket
2. For each MO category listed in each portion, in the Spillman MO
Factor field, click the corresponding drop-down button and select
the appropriate Spillman Modus Operandi Code factor.
For information on recommended Spillman MO factors and
methods, see “Recommended Spillman MO Factors and Methods”
on page 125.
agency settings?
5. Click Save.

2
Recommended Spillman MO Factors and Methods

The following table lists the recommended Spillman MO factors and methods
to use for each Spillman Analytics Modus Operandi category listed in the
Modus Operandi screen. However, your agency may have other code values it
wishes to use. For more information on MO categories, see “Setting up the
Modus Operandi screen” on page 122.
Recommended Spillman MO
Spillman Analytics MO category
Factor or Method
Object of Attack Spouse/Boyfriend/Girlfriend
Child up to 17/Child Abuse
Roommate/Neighbor
Resident
Friend/Former Friend
Commercial Structure
Residential Structure
Coin-Op Machine
Cash Register/Safe
Customer
Driver/Pedestrian Road Rage
Owner/Employee/Staff
Officer/LEO
Construction Site
Self (Suicide/Attempted)
Vehicle
Yard Ornaments/Statues/Decorations

Factor or Method
Point of Entry Door–Front
Door–Side
Door–Back
Roof/Skylight
Ventilation System
Window–Main/Upper Levels
Window–Basement
Gate
Fence/Wall
Garage/Overhead Garage
Trunk
Method of Entry Break Out Window
Foot Impact/Impact Tool
Remove (Lock/Window)
Cut/Chop/Saw/Drill
Bolt Cutters
No Sign Force
Pry Tool/Crowbar
Rock/Brick/Thrown Object
Unlocked
Drove Thru/Vehicle
Standing Open (Door/Garage)
Key/Key Available

2
Factor or Method
Suspect Action Against Person Apologize
Deceptive Practices
Bit/Slap/Hit/Strike/Gag Victim
Disable Alarm/Phone/Security Lights
Fondle/Rub/Grope/Masturbate
Order to Count/Not Call Police
Locked Victim in Room/Area
Impersonated Someone Else
Stalking
Harassment/Made Threats
Oral/Vaginal Sex
Violate Protection Order
Suspect Action Against Property Arson
Civil Matter
Counterfeit/Embezzlement
Gang Graffiti/Marks/Tagging
Use of Laundry Basket/Storage

Container/Pillowcase
Theft by Deceit
Purse Snatch/Pickpocket
Ransacked/Searched
Shoplift
Yard Farming

Factor or Method
Weapon Type BB/Pellet Gun
Brick/Rock
Car
Chemical Agent
Club/Bat
Handgun
Hands/Feet
Knife
Screwdriver
Shotgun/Rifle
Simulated Weapon
Thrown Object
Tire Iron
Method of Departure Bike
Car
Motorcycle
Foot
Mass Transit
Unknown
Setting up the Incident screen

Use the Incident screen to determine which incident status will trigger the
export of information, and to configure field mappings between schema and
Analytics.
To set up the Incident screen:
agency, select Incident. For more information, see “Setting Up

2
The Incident screen opens.
2. In the Export Trigger area, select one of the following incident

status options that will trigger the export of records. Only one trigger
may be selected at one time.
– Disposition
– Clearance
– Workflow
3. Based on the trigger type selected, a list of Status codes is displayed
to the right of the trigger options.
– For Disposition, values from the lwtbdisp table are displayed.
– For Clearance, values from the lwccode table are displayed.
– For Workflow, data from the wfstatcf table is displayed.

From the list, select the applicable Status code(s) for the trigger type.
For CrimeMonitor modules, only one code may be selected.
NOTE
The selected trigger type determines which Status codes are copied when the
Configure like field is used on the Configuration screen. For the Disposition
and Clearance options, selected Status codes are automatically copied because
these values are from shared code tables and are the same for all agencies.
However, for the Workflow option, values are agency specific and are not
automatically copied. Therefore, values must be manually selected in the
wfstatcf table to display as a list in the interface Configuration screen. For
more information on workflow management, search for the article How to setup
workflow in the Knowledgebase online.
4. Click Save.
5. In the Incident Field Mapping area, the following two columns are
displayed:
– Spillman Analytics Fields: Lists the mapping field names of
Analytics.
– Spillman Schema: Lists the schema to be mapped to the
Analytics fields. Fields displayed in the Field Mapping area are
dependent on your module type.
Certain schema fields can be customized for your agency’s needs,
while others are hard coded and cannot be changed. Scroll through
the schema fields listed to see which can be modified.
To customize a schema field, click the drop-down button and
select a schema to map to the corresponding Analytics field.
NOTE
A dashed line around the first data elements listed on the screen indicates that
the information is viewable to the public. For CrimeMonitor modules, only this
data is exported. To make incidents visible to the public, see “Setting up the
Offense screen” on page 131.
The schema choices in the Crime field change based on whether Offense
Codes or Statute Codes was selected in the Offense Mapping area on the
Agency Information screen.

agency settings?

2

8. Click Save.
Setting up the Offense screen

Use the Offense screen to configure field mappings between Offense Codes
and the BAIR Analytics Crime Categories. The Offense screen is also used to
define which incident offenses are exported to BAIR and are visible to the
public.
To set up the Offense screen:
agency, select Offense. For more information, see “Setting Up

The Offense screen opens.

– Spillman Offense/Statute Code: Lists all Offense codes or
Statute codes present on the server.
NOTE
The information and name of this column changes based on whether Offense
Codes or Statute Codes was selected in the Offense Mapping area on the
Agency Information screen.

2
– Crime Category: Used to define the crime category for the

corresponding Spillman Offense code or Statute code.
– Viewable by: Used to determine whether the offense is viewable
on the map to the public or to law enforcement only.
– Offset: Used to determine whether the x-, y-coordinates of the
offense are offset on the map. This check box is used only for the
public map. Selecting it will only offset the offense on the public
view, and will not affect the agency view. For more information
on offsetting the incident location, see “Setting up the Agency
Information screen” on page 102.
2. For each Spillman Offense code or Statute code listed, do the
following:
– In the Crime Category column, click the drop-down button and
select the crime category to map to the Offense or Statute code.
NOTE
When the Do Not Export option is selected, the Viewable by column
becomes disabled and data is not exported for the specified data element.
– In the Viewable by column, click the drop-down button and select

one of the following options:
– LE and Public: The offense is viewable by the public using
CrimeMonitor, and viewable by law enforcement using
Analytics.
– LE Only: The offense is viewable only to law enforcement
using Analytics.
– In the Offset column, select the check box to offset the x-,
y-coordinates of the offense on the map, if desired.
agency settings?
5. Click Save.

Setting up the Calls for Service screen

Use the Calls for Service screen to determine whether CFS data is exported,
and which CFS data is exported. Only the Analytics module may use the Calls
for Service screen.
To set up the Calls for Service screen:
agency, select Calls For Service. For more information, see “Setting
The Calls for Service screen opens.
2. In the Export Trigger area, do the following:

– To enable the export of Calls For Service data, select the Export
Call For Service Data check box.
– Select one of the following incident status options that will trigger
the export of records. Only one trigger may be selected at a time.

2
– Clearance
– Disposition
3. Based on the trigger type selected, a list of Status codes is displayed
to the right of the trigger options. From the list, select the applicable
Status codes for the trigger type. Multiple Status codes may be
selected within the trigger type.
4. Click the Save button.
5. In the Calls For Service Field Mapping area, the following two
columns display:
– Spillman Analytics Fields: Lists the names of Analytics’
mapping fields.
– Spillman Schema: Lists the schema to be mapped to the
Analytics fields. Fields displayed in the Field Mapping area are
agency dependent.
Certain schema fields can be customized for your agency’s needs,
while others are hard coded and cannot be changed. Scroll through
the schema fields listed to see which can be modified.
To customize a schema field, click the drop-down button and
select a schema to map to the corresponding Analytics field.
For the Analytics module, up to 140 data elements can be exported
for each incident, including basic incident and offense
information, modus operandi, persons involved, vehicles
involved, and property.
agency settings?
8. Click Save.
Setting up the CFS Nature screen

Use the CFS Nature screen to configure field mappings between the Nature
Codes and the BAIR Analytics Calls for Service categories. The CFS Nature
screen is also used to define which Call For Service Natures are exported to
BAIR and are visible to the public. Only the Analytics module may use the
CFS Nature screen.

To set up the CFS Nature screen:

agency, select Nature. For more information, see “Setting Up
The CFS Nature screen opens.

– Spillman Nature Code: Lists all Nature codes present on the
server.

2
– CFS Category: Used to define the CFS category for the

corresponding Spillman Nature code.
– Viewable By: Used to determine whether the nature of the Call
For Service is viewable on the map to the public or to law
enforcement only.
2. For each Spillman Nature code listed, do the following:
– In the CFS Category column, click the drop-down button and
select the call for service code to map to the Nature code.
NOTE
When the Do Not Export option is selected, the Viewable by column
becomes disabled and data is not exported for the specified data element.
– In the Viewable By column, click the drop-down button and select

one of the following options:
– LE and Public: Allows both law enforcement and the public to
view the offense on the map.
– LE only: Allows only law enforcement to view the offense on
the map.
agency settings?
5. Click Save.


Appendix A
This appendix provides additional information about the psychology behind
geographic profiling.
Geographic profiling is an analytic tool used to help determine the most
probable location to find a series offender. For information about using the
Geo Profiler analytic layer, see “Using the Geo Profiler analytic layer” on
page 30.
Understanding geographic profiling

Geographic profiling uses the idea that serial offenders use mental maps, or
cognitive maps, to find their targets. If an offender’s mental map can be
recreated, then it is easier to find and arrest the offender.
Cognitive maps are what people use to navigate the world, and are divided
into the following areas:
 Anchor points. Anchor points are the base of a person’s mental map.
These are specific locations that the person visits often, such as home,
work, or school.
 Activity spaces. Activity spaces are the areas directly around the
anchor points, as well as the paths between the anchor points. Most
people have detailed knowledge about their activity spaces because
they travel through them often.
 Awareness spaces. Awareness spaces are the areas around activity
spaces. Most people are familiar with these areas, but rarely go into
them.
 Gray spaces. Gray spaces are the areas beyond awareness spaces.
These places are unfamiliar to the person.
People normally visit locations closer to their anchor points because traveling
further away from an anchor point requires more time, money, and energy.
Most offenders use their mental maps to locate targets in one of the following
ways:
 Noticing targets in their activity spaces during non-criminal activities.

Actively looking for targets in their awareness spaces.

A
When offenders find targets within their activity and awareness spaces, they
unknowingly reveal pieces of their mental maps. As an offender’s mental map
is revealed, the anchor points of the offender are also revealed. Although there
are exceptions, most offenders are less likely to commit crimes in unfamiliar
areas.
Therefore, the further away a location is from an offender’s anchor points, the
less likely it is that the offender will commit a crime in that location. This
pattern is called the distance decay model because the probability of
committing a crime decays, or decreases, with distance.
Researchers have developed several distance decay functions to
mathematically model the observed rate at which the probability decreases.
The observed decay rate is non-linear. For this and other reasons, traditional
density maps do not model the observed behavior of serial offenders.
However, geographic profiling creates a probability map of the offender’s
possible anchor points, which can make it easier to find and arrest the
offender.
NOTE
Geographic profiling works well on marauding serial offenders. Marauders
commit crimes outward from their anchor points as described. However,
other serial offenders are commuters. Commuters travel outside of their
normal activity spaces to commit crimes. Commuters might do this in an
attempt to leave no connection between their crime locations and their
residence.
Geographic profiling will not identify the anchor points of a commuter. If a

geographic profile puts major highway exits at the highest point on the
probability map, then consider the possibility that the offender is a
commuter.
Assumptions of geographic profiling

Geographic profiling is a powerful tool, but it has some limitations based on
assumptions that must be used, including the even distribution of targets, and
the links between incidents.
Even distribution Geographic profiling must assume that the targets are spread out
of targets approximately evenly in an area. Therefore, geographic profiling works well
for cities and suburban areas where people and buildings are evenly located
across an area.
Geographic profiling does not work well for rural areas because people and
buildings are unevenly clumped together between empty spaces, such as
fields, mountains, or water.

A
For example, a good use of geographic profiling is to find a bank robber in a

suburban area. Most banks have a number of branches spread approximately
evenly throughout a community. However, using geographic profiling to find
a serial killer who targets prostitutes is not recommended. Red light districts
tend to be limited to only one part of a city, so the targets would not be spread
out evenly.
Linked incidents Geographic profiling must assume that all the incidents in the set are linked to
the same offender. If incidents that are linked to different offenders are
incorrectly used together, then the cognitive maps of the offenders are
blended, which creates a mental map that does not match the real cognitive
map of any of the offenders. However, with enough correctly linked incidents
in a set, the occasional incorrectly linked incident will have little effect.
To determine if an incident that is possibly linked to the wrong offender will
distort the geographic profile, run the profile with different sets of incidents
based on the certainty that the incident is correct.
For example, if there are 10 incidents linked to an offender, but two of the
incidents could be incorrectly linked, then the profile should be run multiple
times in the following ways:

Once with all 10 incidents

Once with one of the questioned incidents removed

Once with the other questioned incident removed

Once with both of the questioned incidents removed
The maps should be compared to see if the geographic profiling changes
when the questioned incidents are removed.

A

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CrimeMonitor and Analytics Manual

Spillman® Public Safety Software

Spillman Technologies, Inc.

First Publication: October 2017

Understanding the Analytics Screen 17

Using the Menu Pane 19

Displaying incidents on the Analytic tabs 22

Displaying incidents by date range 25

Displaying analytic layers on the map 26

CrimeMonitor and Analytics Manual 3

Displaying agency layers on the map 35

Using the Analytics Tabs 36

Using the Data Grid tab 37

Using the Analytics tab 45

Using the Link Analysis tab 47

Using the Metadata tab 60

Using the Menu Bar and Toolbar 61

Using the Download Data button 73

4 CrimeMonitor and Analytics Manual

Adding Email Addresses to Apnames Records 80

Using the SSOC Web Application 82

Configuring Interface Settings 86

Configuring Settings for Agencies on the Server 90

Using the Historical Submission section 92

Using the Logging section 98

Setting Up Agency Configuration Screens 101

Setting up the Agency Information screen 102

Setting up the Configuration screen 110

Setting up the Location screen 117

Setting up the Modus Operandi screen 122

CrimeMonitor and Analytics Manual 5

Setting up the Offense screen 131

Setting up the Calls for Service screen 134

Setting up the CFS Nature screen 135

6 CrimeMonitor and Analytics Manual

CrimeMonitor and Analytics Manual 7

Convention Meaning/Use Examples

bold Used for names of options, buttons, OK is a button on the screen.

8 CrimeMonitor and Analytics Manual

The following boxes indicate special information.

Features on your computer depend on your software version, modules, and

CrimeMonitor and Analytics Manual 9

10 CrimeMonitor and Analytics Manual

12 CrimeMonitor and Analytics Manual

CrimeMonitor and Analytics Manual 13

14 CrimeMonitor and Analytics Manual

 From the Tree Menu, select Analytics Web Page.

Accessing To open the Analytics application without logging in to the software:

CrimeMonitor and Analytics Manual 15

The Analytics screen opens in a web browser.

16 CrimeMonitor and Analytics Manual

Understanding the Analytics Screen

In the upper-left corner of the screen, your agency’s name is displayed,

Areas of the The Analytics screen contains the following areas:

CrimeMonitor and Analytics Manual 17

18 CrimeMonitor and Analytics Manual

Using the Menu Pane

CrimeMonitor and Analytics Manual 19

Searching for an address on the map

To search for an address on the map:

20 CrimeMonitor and Analytics Manual

CrimeMonitor and Analytics Manual 21

Displaying incidents on the Analytic tabs