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• Always sell without selling. It means that you should never try to tell the other
person that you are the expert of the field and he should hire you. Rather you
should let the other person figure out that you are the expert and he should
hire you.
Lecture no.7Central):
AND Seller (Introduction to Amazon
• Product can be added through catalogue>>add product. Enter you’re Keyword
and ASIN to complete the adding of product. You can also bulk upload your
products.
• Item label is the label which you tell your manufacturer to print on each and
every unit. To access it go to Seller central>>Amazon FBA fulfils>>Edit>>print
item labels.
• Box label is the label which goes on the box when your product is ready to
ship.
• If you want to access the Amazon seller central. go to Setting in the top right
corner>>click user permission>>enter your name and email address and click
on send invite.(It is advisable to keep all your clients on one email address and
also that Pakistani IP is allowed by Amazon.
• Jungle scout is used to check the sales data of top competitors (i.e. daily
sales, Monthly sales, Rating, Average price, Average sales, Average monthly
sales etc.
• Helium 10 is used for the black box(used for product research) ,Magnet(For
keyword research Including giveaways) ,Cerebro(for reverse Asin) , Keyword
Tracker(used for keyword tracking, you can enter multiple keywords and
then check it daily. It shows the keyword ranking and position organically
and sponsored).
Always set you’re location to us i.e. New-York. By default it will be set to Pakistan.
• Brand Dominancy means that in top 5 spots 4 spots are of the same brand.
Never enter this market.
• Amazon Dominancy means that in top 5 spots 4 spots are of the Amazon.
Never enter this market.
• ASIN is the unique code assigned to every product by Amazon. You can use
the asin to search for you’re competitors in Helium 10. Also you also use
Asin to do Reverse Asin. You can also use this to get Competitors.
• Targeted Categories:
• Product Criteria:
• Alibaba Account.
• Prepare supplier contact template.
• Gold Supplier for at least 2 –years.
• 3-Gems.
• Good response rate (80% +) preferable 90% +.
• Contact the Supplier having Trade Assurance of Alibaba.
• Add them all to add to compare. So that you can send message to
multiple people at the same time.
• Never approach them as an individual but as a company manager.
• Hunting Suppliers:
• Negotiation Tips:
• To add product:
• Go to Amazon seller central and click on Catalogue on the top left
corner and then select “add product”.
• For private label you would always “add a new product” because you
are adding a product against a brand which dosen’t exist. So you
would create new listing,But if you want to “me too” on a listing
then you would add the ASIN of a existing product that you want to
attach yourself to.
• You can also click on inventory beside the catalogue button and also
select the “add product”. Both methods are exactly the same.
• Then you will see two options appear before you .You need to select
the first option which is the “add product not sold on Amazon”. If
you want to add multiple products which are listed in a file in a
specified format you can also choose the second option which is “I’m
uploading the file containing multiple products”.
• Then you will need to choose the category. It must be noted that
some categories require you to request approval from Amazon. For
Example (Homemade product).
• You can also delete the dummy listing and again restore it.
• If you don’t know your category you can scroll down and you will
find “search for category”. You will enter your product and then the
suitable categories will appear before you.
• After that you will need you enter your Product ID which is actually
is the UPC (Universal Product Code).If you don’t have one you can go
to www.speedybarcode.com and buy your UPC code.
• And the above step is very important, this step can help you win
back your listing if it gets hijacked. Mostly what happens is that
hijackers see the listings with no recent activity and they hijack your
listing becuase the listing is officially the property of Amazon. And
situations worsens if you donnot have trademark but the hijackers
does.In tha case you cannot prove youre ownership of that
product.So what you will do is open up a case with Amazon and tell
it that this is your product and attatch the cetificate of barcode of
your product.
• After that it will ask for Product ID Type and you will select UPC.
• In Product Name you will enter multiple Keywords for SEO purposes.
You can also get the inspiration from typing your product on Amazon
and seeing what other people are doing. It is also advisable to put
your brand name first in your product name.
• You have multiple variation themes i.e. color-size, size-material, color
material.
• SKU stand for stock keeping unit. It is used in the listing recovery
process in which you have to put your SKU in order to restore the
listing that you have deleted. It is only known to you.
• Parent Listing is the listing involving some kind of variations in it. Its
variations which is known as Child Listing. Child listings have their
own Product ID’s and they are also displayed independently. The
Child Listings will also have their own ASINS. Parent listings will not
be shown to buyer. If you want your variations to be shown in the
same listing. Then you will create a new product and you will add the
variation. Now in the variation segment you will put the SKU and
UPC of the same product or the listing that you want to merge
together. To merge listing together perform the following steps:
• First of all create the child listing that you want to merge
together. They will have independent SKU’s and UPC’s.
• Then you need to create one more listing. It is created by
adding a product. This listing will act as a parent listing.
This listing will have its own unique UPC. Then go in the
variation section and add the variations. This is where our
child listing will come to life. Now you will add SKU same
as the child listing. Now in the product ID section you will
add ASIN’s of the Child listings.
• After 15 minutes you will have your listings merged.
• Suppressed Listing is the listing in which you have failed to enter
some vital information and these are also known are incomplete
listing.
• Then you will select the fulfillment channel i.e. FBA or FBM.
• In the Images you can upload 7 images. It is advisable to put the 4k
images, 3d images, info graphics, and pictures that should explain
the working of the product, dimensions and uses. Also try to use
lifestyle images.
• In the product description it is highly recommended to hire a
professional Content writer.
• If you change the settings of your listing it shows a message to wait
for 15 minutes. Sometimes it takes less than 15 minutes.
• EBC stands for “enhanced brand content” which is also called A+
Content. It is only accessible to people having trade mark and brand
registry. It allows you to add videos and pictures to your description.
To register your brand go to Seller central>> advertisements>> A+
content manager. You can also add images with certain themes and
also videos.
• The Do’s:
• Familiarize yourself with the selling policies of
Amazon.
• Do write a short no more than 100 words of a
descriptive title tag includes the following
• Brand.
• Series.
• Model number.
• Product type.
• Size.
• Color if applicable.
• If it is a bundled then you should also include the
quantity in parentheses.
• Do use as bar code whenever possible because if you
create a detail page of a product that is already listed in
Amazon then your page will be removed.
• Listing should be very clear.
• Before Ranking following must have proper keyword indexing done, this
hugely affects your ranking:
• ASIN. (You will use this to first analyze all the part of the listing .i.e.
picture, description, bullet points, info graphics.
• Landing Cost. ( manufacturing cost + shipping cost )
• Top 10 KW (key word).
• Inventory Available.
• Bleeding Budget per keyword.
• Approval by client.
• FB account ad access.(4 accounts)
• FB page access.(4 pages)
• Google Remote Access.
• Seller Central Access.
• H10 access.
• Many Chat.
• Pay Pal access.( In case of refunds)
• Pixelfy URL.
• Google Sheet.
• FB ad image.
• FB ad copy.
• Ranking Strategies:
• You can ask other people to add you’re product into their wish list.
• Ranking Techniques:
• Viral Launch and Zone Jump (both are coupons launches) but
Amazon does not give value to a purchase through coupons.
Do not give coupons more than 68%.
• Chat bots (many chat) and Facebook ads. This is most fast
and popular technique. Big keywords can be ranked in 2
weeks. This combination is known as hyper launch.
• In the super URL you put the ASIN and the keyword and then
you create the tracking link.
• URL rotator is the same only that it rotates between your
super URLs. You can also provide the percentage to them. You
can set the priority to weighted”. This is used in the case when
you find two keywords of almost the same search volume so you
do this to give each of them a bite to eat.
• For 1000 search volume keyword we will do 2 VVRO's.4%
review ratio for the whole sale. Every VVRO can have different
intensity. So a fixed number cannot be determined.
• ManyChat:
• Never use the word “free” in your flow in many chat bot.
Facebook can penalize you.
• Also remember to set the data type to text when you are
getting the order id from the user.
• Facebook Ads:
• In the Facebook main page look at the top right spot then you
would see the button of create.
• Click on create and then you would see the box showing you
the various options. In case e you don’t have an ad account
create one.
• Then you would see the option of create split test which is
basically used to monitor and decide that which method is
working best for you. This is usually a very long method and we
don’t go for it due to lack of Time.
• There is also an additional filter that you can choose that your
client should also have an interest in Amazon group. This is not
really advisable because many people on Amazon groups are
basically lousy people that are only interested in getting free
products Also that initially you should try to keep your ad for
everybody and as easy as possible.
Lecture
Amazon):no.13 (Advertisement on
• It consist of the following:
• PPC (pay per click) It has a very main role in increasing your
visibility, rank and identifying new keywords.
• For Lightening Deals Amazon sends you invite. Unless you receive
an invite you cannot participate in this Deal. In this you have to
give at least 20% discount on the lowest price of you product in
the last month. You have to decide whether or not you have to
participate in this.
If you want to place your bid on the top of the listings then you will
increase the percentage of the listing i.e.100-900%.
Then you will enter the name of the campaign.
Then you will enter the bid. Amazon will show you the bid settings.
It is highly advisable to set the bid from the lowest. You can also
set the search match to close match, loose match, substitute
match and compliment match. The highest bid and conversion is of
the Close match. It is the best in the given category.
Then there is also the option of Negative Keywords.
• You should also target the products that is inferior to your listings
in every way i.e. picture, reviews, ratings, pricing.
• You can also choose superior ones. If you have a 5 star ratings and
catchy picture and description.
• The ideal process is keeping the auto ppc on and then finding out
new keywords and then including those keywords in the manual
ppc.
• In the home tab of ms excel sheet go to “sort and filter” and then
select the “Total Advertising Cost” then a box will open and you
need to deselect the 0.00% and blanks . Then the row which you
see has the highest and lowest ACOS, you can easily highlight it for
further effectiveness and productivity.
• Give your ASIN and KEYWORD at least 20 clicks for you take further
actions on that individual. Also do not take blunt actions on it but
rather lower down its PPC cost. Also only take small chunks of
keywords in you ppc such as ten. Do not burdenize yourself by
adding and then managing like 50 keyword or ASIN at one time.
• If your campaign is doing very weird. Then you can decrease the
PPC or switch it off and then turn it on. This will delete all the
history of that specific campaign. It is done so that you can start
fresh.
• IF you want to rank a product on PPC then you will use the
Dynamic down only. IF it good then you will use Dynamic up and
down.
Lecture no.15(Amazon
management ordersupport):
and Customer
• In the seller central you will go to the order management and then you will
find 1-buy shipping which means that Amazon have collaborated with some
shipping companies and you can choose between those companies and ask
them to ship that product for you.
• Then comes the 2-Confirm Payment which means confirm payment nothing
special in that.
• And the final option is Upload Invoices it is usually done in UK but some
say that it is also implemented in USA. Invoice means that the receipt of the
good you have sent. It is not a common practice among sellers but if your
client asks for it then you can do it. This is a necessary step in the business
order but the orders which you will usually receive will be Residential
orders. In the Amazon you will create a template and then you will include
the price of the product and the shipping charges along with the dimension
of the packaging including the tracking ID and the courier.
• Order Detail is the area where you will find all the information regarding
your order. It will include your Order date, shipping date and your delivery
date. It also shows your channel i.e. UK, USA. One thing must be noted here
that all the above settings are configured by you. You will decide that when
you will ship and deliver the products.
• If you want to automate even the FBM then you will go to Amazon Seller
Central>>Orders>>Manage invoicing >>Activate automated invoicing.
• Also you need to take care of the Returns. In this of the FBM you can do
four things which include Authorize which means that you accept your
mistake and you will do something about it. The second thing that you can
do is Deny Request which basically means that you deny the claim of the
buyer and deny doing anything about it. The third thing that you can do is
Issue Refund which means that you will give your buyer a partial refund and
apologize for your mistake. The last and fourth thing that you can do is
Contact Buyer which you will do anyways to negotiate and reason with
him/her.
• If you customer has some Query and he asks you through message, in that
case you have only 24 hours to reply to him and resolve his issue or clear
whatever the misconception client has. This has no holiday and you have to
reply the customer I 24 hours no matter what day it is.
• You can set certain replenishment limit so that Amazon can send you a
notification.
• You can print Item label for your FBA stock by going to Seller
central>>Manage inventory>>and click on the upper left dialogue box and
you will see the option of Print item label. They are basically used in FBA
where you have to send your supplier these item labels so that they can
print those on the boxes for you and then they can be successfully scanned
in the Amazon Warehouse.
• When you will select the shipment plan you will also state the number of
boxes and number of unit per boxes then you have to decide who will be
responsible to handle your product’s other needs like packaging and
necessities. Now you can also do this on your own or you can get Amazon
to do it. Then if your inventory is large enough it will tell you three to four
places where you have to send your products of course depending upon the
size of it.
• Then after that you have to select the shipping service. Like SPD (small
packed delivery) which means that you are shipping individual boxes. Or
you can go for LTL (less than truckload) which means that you have
breakable item and you are sending your shipment on Pallets and the
minimum weight for this shipment should be 150LB (pounds).
Lecture no. 16 ( Listing Creation and
management):
• While you are writing he description of your amazon listing you can use the
Helium 10 Scribbles.
• In description the Key features will act as bullet points on the preview.
• Then you will see three options like sale price, Manufacturer's suggested
Price and the your price. The sale price also includes the Sale date like the
starting and the ending of your deal.
• Then comes the area where you have to input the matwrail type the voume
and dimensions of your product. It should be noted that If you donnot
know the details of the product then you will simply leave it empty and it
will be automatically filled by Amazon when your product will be scanned
• It often happens that after creating the listing you can no longer edit it and
then for anything that you want to edit you first have to open a case with
Amazon and then ask them to do it.
• In the images section, you can only put images with white background and
it should contain atleast 500 pixels.
• Amazon gives you the option of viewing the product's BTG(browse tree
guide) by amazon which means that if you donnot have any confunsion
related to your product then you can goto amazon tree guide and you will
see different kind of categories, you will just click on your desired category
and you will see the XLS download file. Opwn it in MS Excel and then search
the file and type your product in the Search bar.s
Lecture no.16(Launching & Ranking by
Sohail Tariq part 1):
The following prociss is only done when you’re inventory shipment is going
to reach Amazon.Honey moon period is the period in which the new listing
got it’s first stock, the next 14 days are the honey moon period. The Launch
SOP’s are given below:
Before talking to a client on upwork, read his post and figure out what his
problem is and address it. Think what would work for him and tell him the
solution.
Show him some documents including you’re sales screenshot of amazon,
Also attatch the membership and account bill history of you’re tools, this
would show him that you are professional.
Use (YOU) rather than (I) . For example
hyper launch is only used in new listing and after you have reached 2nd or
3rd page you then apply the search,find and buy method.
You will go to manage order and then browse the orders and then check
the date and name of the reciever.
You need to open cases with amazon in the following conditions.
Negative reviews.
Changing or Altering you’re Listing.
You can rech amazon by the folllowing method.
Amazon Seller Central>>Help>>Get support>>then choose you’re
section i.e.Selling on Amazon or Advertising and Stores>>Then it will
show you different Cases.
But if you cannot find you’re issue type,then select any category then
edit the category and you can type whatever you’re issue is.
A-Z claims:
These ae the claims that are claimed by cutomers if you have not answered
their messages in 48 hours then they can file claim against you in the
scenerios such as If the customer has not recieved package after 3 days of
delivery, different or low quality product, Returned the item but didn’t
recieve the refund.
If the claim is filed and you have not responded to the refund claim then
Amazon will automatically deduct the money from your account.
If you notice that there are certain cash deposits made from your credit
card account then you can contact Amazon and you can file a charge back b
claim in which you can tell them that you have notice a transaction that you
have not done and then is an send request to the bank and then then they
will find that this issue has occur and then they will solve your issue.
There is also a feature in does Amazon seller central where you can find all
the business apolzan all your sales reports. They are. On the main screen
under that tag name of reports. When you press the button report. Then
you will see a dropdown menu. Including all the options like business
reports, sales reports and reports like that. When you click on business
reports. You can see. The sales summary of your parent listings as well as
Child listing
If you want to see how many products are selling under the brand name or
a specific product name then you will see the parent listing. But if you want
to see which of the variations in the parent listings are doing the most sales,
then you will see the child's lisiting summmary . You can also check the
reports by the date.
If you have a hijacker on your list. Then the first step that you need to take
against him is that send him a warning message, maybe 2 warning
messages saying that bro, this is my listing and do not have any right to sell
anything on my listing. We hope that this method works, but it if it doesn't
then you should have a trademark or brand registry. But if you don't have
any of those then you will go to the extreme commerce. And then then ask
proxy marketers to buy 15 from the Hijacker, and. And return all of those
products. And open a case with Amazon and claiming a file against him. This
will destroy that hijacker’s listing and you’re problem will be solved.
Lecture no.19(Amazon Book Keeping &
Record Handling):
There are 2 types of book and record leeping methods which are Manual
And Automatic.
The manual include the Analogue Copy or digital Spreadsheet. The
spreasheet is more preferrable because it is very safe, editable and
reliable.You can also setup various formulas so that you can also automate
you’re calculations.It is all about the automation. You should also remember
to add each and every detail, may it be an 3d image cost or refunds. Also
keep in mind the conversion rates.
Then you have to understand that there are two types of expenses, one time expenses and
Monthly expenses. Donnot include the one time expenses with the monthly expenses. An dthis
book keeping is also useful for the Tax return file. Every year the seller has to give the
government a whole account information along with all the expenses.
AMZ tools which has changed it’s name to Profitlake is used for book keeping and records. There
are also other tools available whih are used
There are certain plans for your selling. These are the general
plan(which charges you per item sold) and professional plan(which
charges you 39$ monthly which also enables you to use other options as
PPC).
You can set your shipping charges according to the Weight of the item or
price of the item.
Rating is the number of stars given to seller from customer,Reviews are
the comments given with Rating, These two are linked with product but
Feedback is realted with the seller not the product i.e. The product is
good but the delivery was late or reply was late.These are considered to
be feedbacks not Reviews.
You can also search the amazon seller central for various options that
you cannot find manually.
The 2-word keywords are known as short tail keyword and >3 is known as
long tail keyword.
You can also filter the results by adding the maximum number of words by 2
or 3.
Also choose the “organic rank” so that you can check true results.
Lecture no.23(How to get work from
Upwork ):
Also check the Client’s Profile and find out his name and approach him by
his name. This would leave a good impression.
Lecture no.24(Advertisement on
Amazon ):
Advertisement on Amazon means PPC (pay per click). It puts your product
on the top of the page and it shows sponsored.
Then comes the targeting which are classified into two sections:
1. Auto Targeting: This means that Amazon will target the keywords and
products for your listing to show on them.
2. Manual Targeting: This means that You will select the products and
keywords yourself.
Then comes the Campaign creation process. You just create a new
campaign type a name for your bidding select the duration of the campaign
and set the daily budget. Then you have three options.
1. Dynamic Bid down only: In this bidding setting amazon will lower your bid
when you are less likely to convert.
2. Dynamic bidding up and down: In this bidding setting amazon can lower
and raise your bids depending upon the likelihood of the conversion.
3. Fixed bids: In this bidding setting amazon will not alter your setting and
your bids will remain constant throughout.
Then comes the bidding strategy. You can set the percentage in which your
bid will be. It is the placement bidding. This is also called placement bidding
and as the name shows this is related to the placement of your product.
There are two areas in it.
1. Top of search: In which your product will be displayed on the top of the
keyword search.
2. Product pages: In which your product will be displayed in the bottom of the
product page.
Negative keyword Targeting means that the keywords that you add to this
list will not be targeted and will be considered as negative keyword
targeting. You do this by checking the reports of the PPC and identifying the
keywords which are not giving you any sales or have a very high ACCOS.
Keywords can also be collected by going to the keyword targeting in the
manual campaign and check marking the broad, phrase and exact options.
Now all that is left to do is to launch the campaign. Above mentioned are
the steps that you follow when you setup AUTO PPC.
For Manual PPC you will follow all the steps same as above except
the following. We use it after running the AUTO PPC and then discovering
the keywords which are giving us the most sales. We do this by checking the
report of the auto PPC.
You will set the bidding type to manual.
Then you will go to Keyword targeting and you will see three options.
1. Broad: It will show your listing on a keyword which is broadly matched with
your targeted keyword.
2. Phrase: It will show your listing on a keyword which is included in your
targeted keyword phrase.
3. Exact: It will only show your listing if the buyer exactly types your keyword.
Strategy for Successful PPC:
Start the Auto and broad PPC.
Then check the reports of the Campaigns and then filter out the keywords
which are giving best and worst ACOS (advertising cost on sales),
For the extraction of a report just go to campaign and then click on
Advertising Reports. Just select the duration of the report and then click on
generate report and then after a moment download option will appear and
then you can download and open it.
Add the best ACOS keywords to the exact match
Lower down the bid of the Worst ACCOS keywords.
The lower the ACOS the better and vice versa.
Just run the auto PPC after that filter the keywords into Phrase and then
move them to Exact keywords.
Also add the keywords to the negative keywords list when you are moving
keywords from AUTO>>Phrase>>Exact so that you can stop the
multitargeting of a single keyword.
It is used for special day discounts like cyber Monday or black Friday.
You can give discounts to prime or non-prime buyers.
It gives a very positive impact on you’re BSR.
You have to upload the product via excel sheet format. You can find that
format in the seller central.
You have to choose the discount type I.e. percentage off or money off. You
can choose whatever you want and then fill in the required data.
For the Minimum discount section, you need to put the price after
deducting the discount percentage form the original product price.
Lightening Deals:
This is used for the new listings where you can get some initial reviews on
your listing.
In this method Amazon charges you 60$ and it sends your buyers a message
to leave a review on your product.
It should only be done if you are confident about your product. Because it
can also lead to negative reviews and can ultimately destroy your listing.
Digital Coupons:
Amazon Cases:
Any issue that we face as a seller, we will open up a case with amazon about
it.
To open a case, go to seller central>>dashboard>>manage your
cases>>seller central help>>contact seller support