1. Search for top companies in the Philippines and know their quality policy:
1.1. Nestlé Philippines Quality Policy:
Build trust by offering products and services that match consumer expectation and preference Comply with all internal and external food safety, regulatory and quality requirements Gain a zero-defect, no-waste attitude by everyone in the company Make quality a group-wide objective
1.2. SM Investments Corporation Quality Policy:
Capitalize on the synergies within SM’s extensive network of businesses to steadily expand the core businesses and invest in other growth sectors of the emerging Philippine economy. Continue to build integrated lifestyle cities capitalizing on the synergies of the combined retail, tourism, residential, and commercial property businesses under one development. Adhere to global standards of professionalism . View all the opportunities and risks through the lens of the economic, social and environmental impact. Anchor all the businesses on good corporate governance.
1.3 Ayala Corporations Quality Policy:
In line with our commitment, we continue to improve the economic value we deliver as we responsibly manage our impact on the environment and society. Long-term, sustainable growth is a key priority, and we strive to expand our businesses in both the local and global arena. Guided by the UN SDGs, we look at how we can further improve our bottom-line while being transformational to society and the environment. We are committed to the efficient use of our natural capitals, while ensuring the proper control of our waste and greenhouse gas emissions. We integrate environmental parameters into business operations and establish green practices in the workplace. Improving quality of life is a main driver in the development of our products and services. We pursue excellence to empower more customers and enhance their experience. 2. Why do you think they are successful as an organization? Give at least 2 aspect
The three top companies I mentioned above was successful because based on their quality policy they are producing goods and services at the level that meets and exceeds the needs and expectations of the customers. And I think it’s one of the business aspects that needs to be prioritized. All the companies make sure to build the best quality in their products and offers it with the same standards of their commercials. It’s a critical move but satisfying customers and retaining their loyalty may help the company to gain more customers in the future.
Aside from satisfying customers with their products, another aspect that I think the reason they are successful was the people behind of the company or the organization that managing it. People make the difference in every organization. They are the way organizations transform informational and physical resources into products and services the customers value. They can generate ideas, solving problems, making decisions, and generating learning that improve the organization. People create the other elements of a high-performing organization and achieve its’ Mission through the application of their capabilities as individuals and teams.
3. Why do you think commitment to Quality and Performance Excellence is important in
achieving continuous growth?
In today’s business, to achieve a continuous growth in your organization means
you need to offer the best services or experiences to your customers and to come out on top of the industry. Staying connected to quality and performance excellence is the best decision of every organization. It is important by the reason that many organizations face common challenges when it comes to achieving quality and high levels of performance. And knowing that quality is dictated by the behaviors of consumers and performance excellence refers to an integrated approach to organizational performance management that results in. I can conclude that these two is important in the business and must be committed to every on-going companies.
Quality is important because it will tell you on how well you completed something. In companies, quality products help to maintain customer satisfaction and loyalty and reduce the risk and cost of replacing faulty goods. Companies can build a reputation for quality by gaining accreditation with a recognized quality standard.
While on the performance excellence you can easily recognized their best performance because they consistently or far exceeded expectations. Good performance happens when the performer can apply themselves to the task in front of them with the exact response required for the task, and within an environment that allows that response. References:
