Chapter 1

Managing Human Resources Today

1. Answer the question, “What is human resource management?”

2. Explain with at least four examples why knowing HR management concepts and
techniques is important to any supervisor or manager.
3. Explain, with examples, what trends are influencing human resource
management.
4. List, with examples, 10 things today’s HR managers do to deal with these trends
and challenges.
5. Discuss some competencies HR managers need to deal with today’s trends and
challenges.

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What is Human Resource Management?

Management Process

The five basic functions of management: planning, organizing, staffing,

leading, and controlling.

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What is Human Resource Management?

Human Resource Management

The process of acquiring, training, appraising, and compensating

employees, and of attending to their labor relations, health and safety, and
fairness concerns.

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What is Human Resource Management?

What is Human Resource Management Functions?

Job analysis Human resource planning Recruitment

Selection Training and development Performance appraisal

Communicating and building

Wages and salaries Incentives and benefits
employees commitment

Equal opportunity and Handling grievances and labor

Safety and health
affirmative action. relations.
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 What is Human Resource Management?

Why Is Human Resource Management Important to all Managers?

Avoid personnel mistakes

Improve profits and performance

You may spend time as an HR manager

HR for entrepreneurs

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What is Human Resource Management?

Line and Staff Aspects of HRM

Authority

The right to make decisions, direct others’ work, and give orders

Line Manager Staff Manager

A manager who is authorized to direct

A manager who assists and advises
the work of subordinates and is
responsible for accomplishing the line managers.
organization’s tasks
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 What is Human Resource Management?

Line and Staff Aspects of HRM

HR and line managers share responsibility for

most human resource activities. (Why and How?)

What are line managers’ human resource

management responsibilities?

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 What is Human Resource Management?

Organizing the Human Resource Department’s Responsibilities

HR functions in
small business
Manager/Owner

Sales M. Operations M. Finance M.

HR functions in
medium size firm
President

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Sales M. Operations M Finance M. HR M.
 What is Human Resource Management?

Organizing the Human Resource Department’s Responsibilities

HR functions in a
large firm
President & CEO

Marketing VP Operations VP Finance VP HRM VP

Training & Dev. Compensation & Staffing Safety & Health Labor Relations
Manager Benefits Manager Manager Manager Manager

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 What is Human Resource Management?

New Approaches to Organizing HR “New types of HR groups”

The transactional HR group

The corporate HR group

The embedded HR units

The centers of expertise

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 The Trends Shaping Human Resource
Management

Technological Advances

Trends in the Nature of Work

Service Jobs Human Capital

Demographic and Workforce Trends

Demographic Trends Generation Y Retirees

Nontraditional Workers Workers From Abroad

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The Trends Shaping Human Resource
Management

Globalization and Competition Trends

Indebtedness “Leverage” and Deregulation

Economic Challenges and Trends

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 What do the New Human Resource
Managers do?
They focus more on strategic, big picture issues

Strategic human Formulating and executing human resource policies and practices that produce the
resource employee competencies and behaviors the company needs to achieve its strategic
management aims.

They use new ways to provide hr services

They take a talent management approach to managing human resources

Talent The end-to-end process of planning, recruiting, developing, managing, and

management compensating employees throughout the organization.
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 What do the New Human Resource
Managers do?
They manage employee engagement

They manage ethics

The principles of conduct governing an individual or a group; specifically, the

Ethics
standards you use to decide what your conduct should be.

They measure hr performance and results

They use evidence-based human resource management

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 What do the New Human Resource
Managers do?

They add value

They understand their human resource philosophy

They have new competencies

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What Competencies do Today’s Human
Resource Managers Need?

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 What Competencies do Today’s Human
Resource Managers Need?

HRCI certification

Professional in Human Resources (PHR) Senior Professional in Human Resources (SPHR)

The HRCI knowledge base

Strategic business management – Workforce planning and employment - Human resource development –
Total rewards - Employee and labor relations - Risk management - Core knowledge

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