Gaeddu College of Business Studies

Royal University of Bhutan

Semester Work Plan – February-June 2020

1. Module Code: MGT203 Module Title: Growth and Change in Business

2. Program and Class: BBA IV Semester

Tutors Name E-mail

Module Tshewang Norbu tshewangnorbu.gcbs@rub.edu.bt

Coordinator
Tutor Dechen Wangdi dechenwangdi.gcbs@rub.edu.bt

3. General Objectives:
This module focuses on the development and understanding in application of management skills
to proactively engage with growing business by designing appropriate growth plans. In addition,
these modules expect learners to gain contemporary theory and practice in managing growth
with wide range of tools and methods available to address the changing challenges and problems.
Upon successful completion of this module, students are expected to:

6. Teaching-Learning Approaches
(a) Lecture and discussions
(c) Individual presentation, case studies, role-plays, and assignments
(d) Independent Study

7. Module Assessment Modes

Modes Weightage
a. Participation (including through VLE) 5%
b. Case Study 10 %
c. Presentation 10%
d. Project 15%
e. Assignment 15 %
f. Mid Term Exam 15%
g. End Semester Exam 30%
h. TOTAL 100%

Analytical Assignment: Portion of Final Marks-15%

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Students will write two individual assignments based on the topics given and which will
be discussed during class. Each individual assignment will be approximately 700 words
worth 7.5% each
1.5% substance
1% organization such as clarity of controlling argument and main ideas
2% analytic thinking and problem solving
1% overall effectiveness of writing style with creativity and originality
2% reaching a reasonable conclusion

B. Case Study Analysis: Portion of Final Marks-10%

One individual and one group case study analysis, each case study is worth 5% and will
be assessed on the following criteria.
1% identifying the problem
3% choosing the right approach for the analysis and solving the problem
1% drawing the correct conclusion with a recommendation

C. Project: Portion of Final Marks-15%

Students will work in groups of five to design a strategic plan that encompasses
appropriate change model/approach for growth of a specific business in Bhutan. A written
Report of approximately 2500 words suggesting appropriate changes for a chosen
business has to be submitted. There will also be a group presentation (approximately 15
minutes):
2% clear definition of a problem
2% using appropriate techniques
2% gathering data and information from multiple sources
2% analysis of the problem
2% conclusion
5% individually assessed process score (contribution to the group output)

Presentation (10%):
Group project presentation mark
Cohesiveness: 2%
Organization: 2%
Clarity: 2%
Language & grammar: 2%
Level of professional delivery: 2%

D. Class Participation and Preparedness: Portion of Final Marks-5%

Each student will be assessed based on their participation and preparedness in the
class by contributing to the class discussions by answering questions, stating their
opinions, listening to others and solving in class exercises during the sessions.
1% frequency of participation in class
1% quality of comments
1% listening skills (may be exemplary proficient, developing, unacceptable)
1% participation in debriefings on snap ungraded quizzes, and discussions of
current events
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 1% contribution in a group discussion in class

E. Mid-term Examination: Portion of Final Marks-15%

Students will take a written exam of 2-hour duration covering topics up to the mid-point
of the semester.

F. Semester-End Examination: Portion of Final Marks-30%

The module will have a semester-end exam for 2 hours covering the entire syllabus. The
question will be divided into two parts – Part A (carrying 40% of the exam weightage) will
be mostly of short answer including objective questions. Part-B (carrying almost 60% of
the exam weightage) will be mostly of essay type or an extended response to the given
question. This part of the question requires students to apply, analyse, and evaluate or
construct knowledge and skills. Cases will also be used to test the levels of knowledge

8. Books and References

Essential readings
1.1 Graetz, F., Rimmer, M., Smith, A., & Lawrence, A. (2011). Managing organizational
change (3rd ed.). Australia: Wiley & Sons.
1.2 Kotter, J. P. (2014). Accelerate: Building strategic agility for a faster-moving world (1st ed.).
Harvard Business Review Press.
1.3 Burnes, B. (2014). Managing change (6th ed.). Pearson United Kingdom.

2. Additional readings
2.1 Khosla, S., & Sawhney, M. (2014). Fewer, bigger, bolder: From mindless expansion to
focused growth. New York: Penguin Portfolio.
2.2 Robbins, S. P., Judge, T. A., Millett, B., & Waters-Marsh, T. (2016). Organizational
behavior (8th ed.). Australia: Pearson Education.
2.3 Spender, J. C. (2015). Business strategy: Managing uncertainty, opportunity, and enterprise.
Oxford University Press.

9. Policy on Plagiarism
In case of academic offence, it will be dealt as per the ‘D4-Academic Dishonesty’ of the Wheel
of Academic Law. Students are asked to orient themselves on the policy of academic dishonesty
at www.rub.edu.bt.

Week /Date Units & Topics Teaching-Learning activities

& Strategies

Week 1  General introduction to the module  Reading: Enterprise

12-14 Feb  Introduction Growth: The Challenge
 Work plan discussion to Management
 House keeping (Harvard Business
School)
Week 2 Unit I: Introduction  Reading – Introduction
17-20 Feb Introduction to Change Management to Change

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 1.1 Purpose of change Management (Burnes,
1.2 Change – Individual, Group or System? B. 2014)
1.3 Resistance to Change  Lecture & Discussion/
1.4 Change Theories- Cognitive dissonance, participation
The depth of intervention, The psychological
contract, Dispositional resistance.
1.5 Change Agents
1.6 Change: How Often and How Much?

Week 3 Unit II: Growth of an Individual and  Lecture, Presentation,

26 -28Feb Organization Discussion, Role plays
2.1 Job Analysis, Recruit, train and evaluate  Release Assignment 1
(Individual)
 Reading- Work
analysis for personnel
selection (Antonio, Luis
& Silvia, 2015)
Week4 2.2 Performance Management System (PMS)  Lecture, Presentation
2-6 March 2.3 Individual key performance indicators Discussion, Case study
(KPIs) and organizational KPIs  Submission of
Assignment 1
 Readings- Bhutan Civil
Service Rules and
Regulations: PMS
(Chapter 12)
 Readings – Designing
PMS (Fiorenzo,
Maurizio & Domenico,
2019)
Week 5 Unit III Planning for Growth  Lecture, Presentation
9-13 March 3.1 Budgeting for growth Discussion
3.1.1 Meaning of budget  Release Assignment 2
3.1.2 Importance of budget for growth (Individual)
3.1.3 Variance analysis for forecasting  Readings will be
circulated

Week 6 3.2 Business planning and growth  Lecture, Presentation

16- 20 3.2.1 Strategic planning, (vision, mission, Discussion
March goals): translate into action plans  Assignment 2 due
3.2.2 Business growth  Readings will be
3.2.2.1 Competitive through key successes circulated
factors such as technology, people, processes,
product, customer focus
3.2.2.2 Market analysis and projections,
3.2.2.3 Planning process (top-down vs bottom-
up; realistic underlying assumptions;

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 contingencies and alternatives)

Week 7 Unit IV Change for Growth in Business  Lecture, Presentation

23-27 4.1 The role of change and its impact on Discussion
March business growth  Release case study
4.2 Leadership for growth and change (group)
4.2.1 Change management vs. Change  Readings will be
leadership circulated
4.2.2 Role of leadership during change
4.3 Examination of the need to evolve as a
leader and to develop and apply new
leadership styles as a company grows
4.3.1 Role of the board (policy, strategy,
potential alliances) vs. management
(implement plans/strategy, discuss alternatives
with the board)
4.3.2 Transformational vs. Transactional
leadership approaches to change

Week 8 4.4 Organizational structural changes during  Lecture, discussion

30 Mar-3 growth: Types of organizational  Group Case study
April structures and impact on growth assignment due
4.4.1 Types of organizational structures and  Readings will be
their impact on growth circulated
4.5 Forces for change: internal and external
forces
4.5.1 Internal and external forces
4.6 Approaches to change during growth
4.6.1 Change agents
4.6.2 Change strategies

Week 9 4.6.3 Change tools  Lecture, Discussion,

6-10 April 4.6.4 Organizational culture Presentation
 Release case study
(Individual)
 Readings will be
circulated.
Week 10 MID-SEMESTER TEST
13-18 April

Week 11 4.6.5 Power and resistance to change in the  Lecture, Discussion,

20-24 April Bhutanese context Presentation
4.6.6 Types of change: Planned, unplanned  Release Group project
and emergent change assignment
4.6.6.1 Planned change v.
Unplanned/emergent change

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Week 12 4.6.7 Forms of change  Lecture, Discussion,
27 Apr -1 4.6.7.1 Revolution (Transformational) Presentation
May 4.6.7.2 Evolution (incremental)

Week 13 4.6.8 Change models such as Lewin’s three  Lecture, Discussion,

4-8May step change model, Kotter’s Presentation,
eight step change model and Quinn model  Group project
assignment due
 Group presentation
starts
 Readings will be
circulated
Week 14 Unit V: Ways to Foster Change
11-15 May 5.1 Career enrichment: rotation of people
through different organizational functions  Lecture, Discussion,
5.2 Rewards for innovation (even if some fail); Presentation,
integrate with overall personal  Group presentation
assessment related to corporate goals continue
 Readings to be
circulated
Week 15 5.3 Workshops to explore/examine changes,  Lecture, Group
18-22 May and identify best approaches Discussion
5.4 Analysis of changes in the market  Group presentation
5.5 Establishment of formal departments to continue
explore change (technologies, market  Readings to be
changes, broader changes affecting the circulated
company (e.g. Internet)

Week 16  Lecture, Group

25-27 May 5.6 Identifying uncertainties, and building Discussion
contingency plans  Group presentation
5.7 Implementation plans for change, growth continue
5.8 Sustaining change
5.9 Creating and managing a learning
organization

Note: 27 May shall be the last teaching day of the Spring Semester
End Semester Examinations: 1 to 12 June