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  • Lagend: 5-Most Wanted 3 - Medium 1-Less Wanted

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    Muhammad Mustaqim Bin Mohd Shaidin
    14 vizualizări2 pagini
    This document contains a matrix comparing 8 factors of importance to customers of a House of Quality product against 10 weighted criteria. The relationships between factors and criteria are indicated with symbols (+ strong, * medium, # weak). The total score at the bottom sums the weighted importance of each criteria where the factor meets or exceeds it.

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    House of Quality.docx

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    This document contains a matrix comparing 8 factors of importance to customers of a House of Quality product against 10 weighted criteria. The relationships between factors and criteria are indicated with symbols (+ strong, * medium, # weak). The total score at the bottom sums the weighted importance of each criteria where the factor meets or exceeds it.

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    © All Rights Reserved
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
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    14 vizualizări2 pagini

    Lagend: 5-Most Wanted 3 - Medium 1-Less Wanted

    Încărcat de

    Muhammad Mustaqim Bin Mohd Shaidin
    This document contains a matrix comparing 8 factors of importance to customers of a House of Quality product against 10 weighted criteria. The relationships between factors and criteria are indicated with symbols (+ strong, * medium, # weak). The total score at the bottom sums the weighted importance of each criteria where the factor meets or exceeds it.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    din 2

    LAGEND

    WEIGHTAGE
    5- Most Wanted
    3- Medium
    1-Less Wanted

    ASSIGN TO THE RELATIONSHIP


    “+” Strong Relationship (10)
    “ * ” Medium (5)
    “#” Weak Relationship (0)
    COMPETITOR
    5- Strong Competitor
    3- Medium
    1-Less Competitor
    Watering water mixed with fertilizer

    Free Service (12-month warranty)


    Hard material (wood)
    Controlled Factor

    Shining Finishing
    Soil humidity
    Automatic

    Lighting
    Timer
    HOUSE OF
    QUALITY

    Voice of
    1 2 3 4 5 6 7 8
    customer
    Durability
    1 5 + 1
    body

    2 Affordable 3 * 1

    3 Design 3 + + 1

    4 Practical 5 + * + 1

    Competitor
    Weightage

    5 Low labor 5 + * 1

    High
    percentage
    of success
    6 5 + + + * 1
    to get
    quality
    sapling
    After-sale
    7 3 + 1
    Service

    100 95 50 50 50 75 30 30

    Total Factor

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