IT MODERNIZATION

PROJECT
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Corrected upto 31/10/2020

Inside

Project Overview & Implementation

Basic Terminologies Related to

IT Modernization Project

Points to Remember

Important Multiple Choice

Questions
 OVERVIEW

This document is designed to help the

aspirants appearing for Limited
Departmental Competitive Examinations
of Department of Posts. Utmost care has
been taken to maintain accuracy
through multiple checks. Latest Data and
information are incorporated as released
by the Department of Posts. Though the
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or mistakes, which may please be
reported on the under mentioned email
for immediate correction. This document
will help you to understand and
remember Post Office Guide Part-I easily.

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General Post Office, Kolkata

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PROJECT OVERVIEW

IT MODERNIZATION PROJECT

PROJECT OVERVIEW

The Cabinet Committee on Economic Affairs (CCEA) approved IT

Modernization Project of Department of Posts in November 2012, with a total
out lay of Rs.4909 Crore.

The key objectives of the project are as under.

Modernization and computerization of all Post Offices in the Country.

Establishment of IT Infrastructure, Viz., Data Centre, Disaster Recovery

Centre and Wide Area Network (WAN) based networking of the
Departmental post offices, mail offices and administrative units;

Development of software applications covering all operations of the

Department viz., Counter Operations, Mail Operations, Postal Banking,
Insurance, Finance and HR; and

Deployment of Rural Information Communication Technology (Rural ICT)

solution in all the 1,30,000 rural Branch Post Offices in the country by
supplying hardware and providing networking to them.

POINTS TO REMEMBER

1 - IT Modernization Project was approved in November 2012 at the cost of Rs.4909 Crore.

2 - Key objectives :
Modernization and computerization of all Post Offices
Establishment of IT Infrastructure
Development of software applications
Deployment of RICT in all BOs

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IMPLEMENTATION

IMPLEMENTATION

The entire Project is being implemented by the Department through eight

different segments. Details of each segment and the present status are
furnished below :

Change Management (CM)

Preparing the workforce for the complete change in Departments’ working
after implementation of IT Project. Change Management for the
Department was managed by Tata Consultancy Services. The project has
been completed in 2015.

Data Centre Facility (DCF)

Hosting Primary Data centre and building Disaster Recovery centre for
the DoP. The Primary Data Centre has been functioning at Navi Mumbai
since 3rd April, 2013. Disaster Recovery Centre is at Mysuru.

Financial Services Integrator (FSI)

Implementation of solutions for Core Banking and Core Insurance in all
Post Offices. Providing multiple delivery channels- internet banking,
mobile banking, ATM and Interactive Voice Response (IVR) and SMS etc.
Infosys has been awarded the project of Core Banking Solutions and
installing ATMs. Core Insurance Solutions is managed by Infosys
McCamish. As on 31.12.2019, Core Banking Solution has been made
operational in 23782 Offices and 997 ATMs are functional.

POINTS TO REMEMBER

1 - The entire project is being implemented through eight different segments

2 - Primary Data Centre is at Navi Mumbai and Data Recovery Centre at Mysuru.

3 - FSI provides solutions for Core Banking and Core Insurance.

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IMPLEMENTATION

The ATMs have also become inter-operable with those of the Banks since
30.12.2016. Intra operable Internet Banking Service has been made functional
from 14.12.2018. Mobile Banking has been launched on 15.10.2019. Core
Insurance Solution (CIS) has been rolled out in 25,573 Post Offices.

Network Integrator (NI)

Providing connectivity for each departmental post office location in order
to ensure uninterrupted network connectivity through one single WAN.
27431 locations have been networked under Wide Area Network (WAN)
as on 31.12.2019. Network Integrator of DoP is handled by Sify
Technologies Limited.

Core System Integrator (CSI)

Implementation of the solutions for Mail Operation, Retail, logistic Post,
Philately, Finance and Accounts & Human Resources and integration with
other System Integrators. CSI is managed by Tata Consultancy Services.

Rural Hardware (RH)

Providing connectivity, hardware & solar power panels to Branch Post
Offices in rural areas.

Rural System Integrator (RSI)

Implementation of the solution for integrating all the FSI/CSI applications
to the Branch Post Offices.

Mail Operation Hardware (MOH)

Providing hardware to Mail Offices and handheld devices to Postmen.

POINTS TO REMEMBER

1 - CSI provides solutions for Mail Operation, Retail, logistic Post, Philately, Finance and Accounts &
Human Resources and integration with other SIs. TCS looks after CSI project.

2 - MOH provides hardware to Mail Offices and handheld devices to Postmen.

3 - Change Management : TCS; FSI (CBS) : Infosys; FSI (CIS) : Infosys McCamish;
NI : Sify Technologies Ltd; CSI : TCS

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IMPLEMENTATION

The IT Modernization Project implementation in Department of Posts is a

PAN India Project and on completion of its implementation, the following are
be the key benefits to customers.

Improved customer satisfaction due to faster and more reliable services in

mails, banking, insurance and money remittance/ transfer operations.

Transparency in financial services by introduction of core banking and

core insurance solution.

Multiple channels of access to the customers through Post Office

counters, internet, mobiles, call centers and ATMs etc.

Better financial inclusion for the common man in the rural and semi-urban
locations through mobile remittances, mobile banking, mobile insurance
etc.

Effective and transparent delivery of the social security and employment

guarantee schemes of the Government.

POINTS TO REMEMBER

The IT Modernization project, intends to achieve the following :

Improved customer satisfaction

Transparency in financial services through CBS and CIS
Multiple channels of access to the customers
Better financial inclusion for the common man in the rural and semi-urban locations
Effective and transparent delivery of the social security and employment guarantee schemes of
the Government

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BASIC TERMINOLOGIES RELATED TO IT MODERNIZATION PROJECT

BASIC TERMINOLOGIES RELATED TO IT MODERNIZATION PROJECT

CBS : Core Banking Solution

CIS : Core Insurance Solution

CPC : Central Processing Centre

CIF : Customer Information File

WAN : Wide Area Network

ECMS : Enterprise Content Management System

QDE : Quick Data Entry

DCT : Direct Cash Transfer

AEPS : Aadhar Enabled Payment System

APBS : Aadhar Payment Bridge System

CTR : Cash Transaction Report

POINTS TO REMEMBER

1 - CBS : Core Banking Solution; CIS : Core Insurance Solution; CIF : Customer Information File

2 - ECMS : Enterprise Content Management System; DCT : Direct Cash Transfer

3 - AEPS ; Aadhar Enabled Payment System; CTR : Cash Transaction Report

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BASIC TERMINOLOGIES RELATED TO IT MODERNIZATION PROJECT

STR : Suspicious Transaction Report

RICT : Rural Information and Communication Technology

DM : Data Migration

NBF : New Business Fulfillment

RFP : Request For Proposal

DARPAN : Digital Advancement of Rural Post office for a New India

POINTS TO REMEMBER

1 - STR : Suspicious Transaction Report; RICT : Rural Information and Communication Technology

2 - DM : Data Migration; RFP : Request For Proposal;

3 - DARPAN : Digital Advancement of Rural Post office for a New India

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MULTIPLE CHOICE QUESTIONS

IMPORTANT MULTIPLE CHOICE QUESTIONS

(1) The Cabinet Committee on Economic Affairs (CCEA) approved IT Modernization Project
of Department of Posts in November 2012, with total outlay of

(A) Rs. 4909 Crore

(B) Rs. 4808 Crore
(C) Rs. 4707 Crore
(D) Rs. 4606 Crore

(2) IT Modernization Project 2012 is being implemented by the Department through ____
different segments

(A) Six
(B) Seven
(C) Eight
(D) Nine

(3) Financial Services Integrator (FSI) provides solutions for which of the following?

(A) Core Banking

(B) Core Insurance
(C) Both (A) and (B)
(D) None of these

(4) Core System Integrator (CSI) provides solution for

(A) Mail Operations

(B) Finance & Accounts
(C) Human Resources
(D) All of these

(5) The arrangement that may facilitate in regaining lost data of Department of Posts is
termed as

(A) Data Centre Facility

(B) Disaster Recovery Centre
(C) Data Recovery Centre
(D) Disaster Recovery Facility

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MULTIPLE CHOICE QUESTIONS

(6) Network Integration of Department of Posts is with

(A) HCL Infosystems

(B) Tata Consultancy Services
(C) IBM Global
(D) Sify Technologies Limited

(7) Data Centre at Navi Mumbai is with

(A) Infosys
(B) CEPT Mysuru
(C) Tata Consultancy Services
(D) Reliance Group

(8) DM is

(A) Data Migration

(B) Database Management
(C) Data Mining
(D) Database Masking

(9) ECMS is an abbreviation for :

(A) Enterprise Content Management System

(B) Enterprise Computer Management System
(C) Enterprise Content Monitoring System
(D) Enterprise Computer Monitoring System

(10) The segment of IT Modernization Project 2012 which provides hardware to Mail Offices
and handheld devices to Postmen is called as

(A) Rural Hardware

(B) Rural System Integrator
(C) Core System Integrator
(D) Mail Operation Hardware

Answers
(1)-A, (2)-C, (3)-C, (4)-D, (5)-B, (6)-D, (7)-D, (8)-A, (9)-A, (10)-D

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