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Supplier Evaluation
and Selection
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Chapter Overview
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Supplier Analysis
Service
After sales service
Reliability
Product serviceability
Customer service
Financial condition
Supply capacity
Lead time
Order flexibility
Past order history
Order fulfillment rate
Product customization availability
Payment terms
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Sources of Information
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Sourcing Alternatives
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Management Capabilities
Does management practice long-range
planning?
Has management committed to total
quality management and continuous
improvement?
How high is management turnover?
What are the professional and
educational backgrounds of key
managers?
Purchasing & Supply Chain Management, 4e
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Management Capabilities
Management Capabilities
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Employee Capabilities
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Management commitment
Use of SPC techniques
Level of defects
Safety, training, and maintenance
Use of MBNQA and ISO 9000 criteria
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Environmental Compliance
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Financial Stability
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E-Commerce Capability
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Size relationship
Use of international suppliers
Competitors as suppliers
Countertrade requirements
Social objectives
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