Enter the Sales Order:

Navigation: Order Management Super User Operations (USA)

Orders Returns → Sales Orders

Click on the Sales Order form and enter the Customer Number or Name . The Bill to and Ship to

Information will default from the Customer . Enter the Order Type and choose the Price list

Click on Other Tab in Sales Order Header Form and some fields will be populated from the Customer
Form

Choose Warehouse as M1 - Seattle Manufacturing and save the Sales Order

Click on Line Items Tab

Enter the Ordered Item , Quantity Field , the Unit Price Field and Extended Field amount will populate
from the Price List .
Book the Sales Order :

Book the Order by clicking on the Book Order button

Launch Pick Release:

Navigation:

Shipping > Release Sales Order > Release Sales Orders.

Enter the Order Number

In the Shipping Tab key in the below:

Auto Create Delivery: Yes

Auto Pick Confirm: Yes

Auto Pack Delivery: Yes

In the Inventory Tab:

Auto Allocate: Yes

Enter the Warehouse

Click on Execute Now Button.

On successful completion, the below message would pop up as shown below.

Ship Confirm the Order :

Navigation: Order Management Super User

Shipping -- > Transactions

Query with the Order Number.
Click on Delivery tab.

Click on Ship Confirm,the following window appears

Click on OK .Once the Ship Confirm is done Successfully ,the Status in Shipping Transaction screen will
now be closed.
Next, we need to run the Workflow Back Ground Process Engine

Navigation Path
Order Management Super User Responsibility.

Report and Requests – > Run Requests

Choose the Concurrent Request Workflow Back ground Process And Enter the
Parameters as follows.
Process Deferred - Yes
Process Timed - No
Click on OK and Click Submit Button.
This will generate a Concurrent Request.

Click on OK
 View the concurrent request

Navigate to View → requests → find

Run Auto invoice Process

Navigation Path.

Receivables, Vision Operations

Control – > Auto invoice -- > Interface Lines

Choose Autoinvoice master program and Pass the Following Parameters.

Invoice Source - ORDER ENTRY

Due Date - Enter SysDate

Click Ok Button and Submit Button. This will generate a concurrent request ID.
View the Concurrent Request program Completed Normal

The Invoice created can be seen using the Receivables responsibility

Navigation:

Receivables Super User

Transactions -- > Transactions

Query with the Order Number as Reference.

Create Receipt:

Navigation :

Receivables, Vision Operations

Receipts -- > Receipts

Click on the form and enter a Receipt for the Sales Invoice created.
Enter a Receipt number. The Currency field is defaulted is defaulted from Functional currency and the
Receipt Date and GL Date are defaulted from System Date and choose the Payment method of Manual
Remittance

Enter in Transaction Number field the Sales Invoice number against which cash is received and Click
on the Button
The Applications Form opens up and check whether the Apply to field is showing the invoice number .
Save the Record and close the window.
We can go to Account Details Form and view the amount due from the customer.

Navigation Path

Receivables, Vision Operations

Account Details
Click on the Account Details form and enter the Customer number in the number field.

Click on the Find Button

Account details Window opens for the ABC Telecommunications and shows the Balance due as 32.56
USD.
Next, we have to remit the cheque we have received from IBM Corporation

Navigation Path
Receivables, Vision Operations
Receipts – > Remittances
Click on the Remittances Form and enter the following details

Remittances Form opens and Currency, Batch Date, GL Date and Remittance method defaults. Enter
the Payment method Manual Remittance and choose the Bank Account Number from the List of
Values. Click on Auto Create Button
Create Remittance Batch Window Opens and enter the Receipt Number and the

Customer Number and enable the Create, Approve and Format check box. Click on OK

Button and a message pops up Submit 1 Batches for Format. Click on Yes Button.
This Generates a Concurrent request and generates the Automatic Remittances Execution Report .
Now, We have to go to Receipts screen and Query for the Receipt Number , the status of the Receipt
might have changed from Confirmed to remitted.

Navigation Path
Receivables, Vision Operations
Receipts – > Receipts
Query for Receipt number
Receipt Reconciliation :

Next, we need to clear the Receipt in Cash Management.

Navigation Path
Cash Management, Vision Operations

Bank Statements – > Bank Statement Interface

Click on the Form and Click on New Button. Enter the Account Number and Date. Enter

Receipts as 32.56 in Control Balances . Click on the Lines Button.

Bank Statement Line Window Opens up. Enter the Line Number 1

and choose the Type as Receipt and Enter the amount as $ 32.56 and save the record. Close

the Window.
Next Step is to choose the Receipt advice and reconcile with the Bank Statement we created.

Navigation Path

Cash Management, Vision Operations

Bank Statements – >Manual Clearing – > Clear Transactions
Click on the Clear Transactions form and enter the following.

Find Transactions Window opens up and the radio button detail is enabled and uncheck

the Payment and Miscellaneous check box. Click on the Find Button.

Clear transactions Form opens up and enable the check box on left-hand side for the

receipt number and click on clear Transaction. This will clear the Transaction and

reconcile the Transactions with the bank Statement.

Now, Log on to Receivables Responsibility and check the status of the Receipt 1645.

This will have the Status of cleared.

Navigation Path

Receivables, Vision Operations

Receipts – > Receipts

Query for Receipt Number 1645
Order to Cash - Technical Flow in R12

1. Order Entry
This is first stage, When the order is entered in the system, it creates a record in order headers and
Order Lines table.
• Enter header details: Once you enter details on the order header and save it or move it to lines,
record goes to one table oe_order_headers_all flow_status_code = ENTERED, booked_flag =
N), Primary key=HEADER_ID
• No record exist in any other table for this order till now.
• Enter Line details for this order: Enter different item numbers, quantity and other details in line
tab. When the record gets saved, it goes to one table. Order header details will be linked with
line details by order HEADER_ID. oe_order_lines_all (flow_status_code = ENTERED,
booked_flag = N, open_flag = Y) Primary key= LINE_ID
2.Order Booking
This is next stage, when Order is booked then the Flow status changed from Entered to Booked. At this
stage, these below table get affected.
• oe_order_headers_alL (flow_status_code as BOOKED, booked_flag updated to Y)
 • oe_order_lines_all (flow_status_code as AWAITING_SHIPPING, booked_flag updated Y)
• wsh_delivery_details (DELIVERY_DETAIL_ID is assigned here, released_status ‘R’ ready to
release, LINE_ID comes as SOURCE_LINE_ID)
• wsh_delivery_assignments (DELIVERY_ASSIGNMENT_ID is assigned for
DELIVERY_DETAIL_ID present in wsh_delivery_details, DELIVERY_ID remains blank till
this stage)
*In shipping transaction form order status remains "Ready to Release".
At the same time, Demand interface program runs in background And insert into inventory tables
mtl_demand, here LINE_ID come as a reference in DEMAND_SOURCE_LINE
3. Reservation
This step is required for doing reservations SCHEDULE ORDER PROGRAM runs in the background
and quantities are reserved. Once this program get successfully get completed, the mtl_demand and
mtl_reservations table get updated. LINE_ID gets updated in DEMAND_SOURCE_LINE_ID in both
the tables.

4. Pick Release
Pick Release is the process of putting reservation on on-hand quantity available in the inventory and
pick them for particular sales order.
Pick release can be done from 'Release Sales Order' form or 'Pick release SRS' program can be
scheduled in background. In both of these cases all lines of the order gets pick released depending on
the Picking rule used. If specific line/s needs to be pick release it can be done from 'Shipping
Transaction form. For this case Pick Release is done from 'Release Sales Order' form with Pick
Confirm=NO.

Once pick release is done these are the tables get affected:
• If step 3 is not done then MTL_RESERVATIONS gets updated now.
• wsh_new_deliveries (one record gets inserted with SOURCE_HEADER_ID= order header ID,
status_code=OP =>open)
• wsh_delivery_assignments (DELIVERY_ID gets assigned which comes from
wsh_new_deliveries)
• wsh_delivery_details (released_status ‘S’ ‘submitted for release’)
• MTL_TXN_REQUEST_HEADERS
• MTL_TXN_REQUEST_LINES (LINE_ID goes as TXN_SOURCE_LINE_ID)
• (move order tables. Here request is generated to move item from Source (RM or FG) sub-
inventory to staging sub-inventory)
• Mtl_material_transactions_temp (link to above tables through move_order_header_id/line_id,
this table holds the record temporally)
• MTL_SERIAL_NUMBERS_TEMP (if item is serial controlled at receipt then record goes in
this table)
• MTL_SERIAL_NUMBERS (enter value in GROUP_MARK_ID )
*In shipping transaction form order status remains "Released to Warehouse" and all the material still
remains in source sub-inventory. We need to do Move Order Transaction for this order. Till this no
material transaction has been posted to MTL_MATERIAL_TRANSACTIONS
5.Pick Confirm/ Move Order Transaction
Items are transferred from source sub-inventory to staging Sub-inventory. Here material transaction
occurs.
Order line status becomes 'Picked' on Sales Order and 'Staged/Pick Confirmed' on Shipping
Transaction Form.

• MTL_MATERIAL_TRANSACTIONS_TEMP (Record gets deleted from here and gets posted

to MTL_MATERIAL_TRANSACTIONS)
• oe_order_lines_all (flow_status_code ‘PICKED’ )
• MTL_MATERIAL_TRANSACTIONS (LINE_ID goes as TRX_SOURCE_LINE_ID)
• mtl_transaction_accounts
• wsh_delivery_details (released_status becomes ‘Y’ => ‘Released’ )
• wsh_delivery_assignments
• MTL_ONHAND_QUANTITIES
• MTL_SERIAL_NUMBERS_TEMP (record gets inserted after putting details for the item
which are serial controlled at 'Sales order issue')
• MTL_SERIAL_NUMBERS (record gets inserted after putting details for the item which are
serial controlled at 'Sales order issue')
* This step can be eliminated if we set Pick Confirm=YES at the time of Pick Release

6.Ship Confirm
Here ship confirm interface program runs in background. Data removed from wsh_new_deliveries.
The items on the delivery gets shipped to customer at this stage.
• oe_order_lines_all (flow_status_code ‘shipped’)
• wsh_delivery_details (released_status ‘C’ ‘Shipped’, SERIAL_NUMBER if quantity is ONE)
• WSH_SERIAL_NUMBERS (records gets inserted with the DELIVERY_DETAIL_ID
reference, only in case of shipped quantity is two or more)
• mtl_transaction_interface
• mtl_material_TRANSACTIONS (linked through Transaction source header id)
• mtl_transaction_accounts
• Data deleted from mtl_demand, MTL_reservations
• Item deducted from MTL_ONHAND_QUANTITIES
• MTL_SERIAL_NUMBERS_TEMP (records gets deleted from this table)
• MTL_SERIAL_NUMBERS (Serial number stauts gets updated CURRENT_STATUS=4 ,
'Issued out of store')
7.Enter Invoice
After shipping the order the order lines gets eligible to get transfered to
RA_INTERFACE_LINES_ALL. Workflow background engine picks those records and post it to
RA_INTERFACE_LINES_ALL. This is also called Receivables interface, that mean information
moved to accounting area for invoicing details. Invoicing workflow activity transfers shipped item
information to Oracle Receivables. At the same time records also goes in the table
RA_INTERFACE_SALESCREDITS_ALL which hold details of sales credit for the particular order.
ra_interface_lines_all (interface table into which the data is transferred from order management) Then
Autoinvoice program imports data from this table which get affected into this stage are receivables base
table. At the same time records goes in
ra_customer_trx_all (cust_trx_id is primary key to link it to trx_lines table and trx_number is the
invoice number)
ra_customer_trx_lines_all (line_attribute_1 and line_attribute_6 are linked to order number and line_id
of the orders)
8.Complete Line
In this stage order line level table get updated with Flow status and open flag.
oe_order_lines_all (flow_status_code ‘shipped’, open_flag “N”)
9.Close Order
This is last step of Order Processing. In this stage only oe_order_lines_all table get updated. These are
the table get affected in this step.

oe_order_lines_all (flow_status_code ‘closed’, open_flag “N”)

oe_order_HEADERS_all