Chad DeLong

(812) 366 4401

5685 Hwy 135 NE New Salisbury, IN delong.chad@gmail.com

SUMMARY

 Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple
concurrent projects while excelling at building trusting relationships with customers and colleagues.
 Highly analytical thinker with demonstrated talent for identifying, scrutinizing, improving, and streamlining
complex work processes.
 Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches
employees to meet high performance standards.
 Confident, hard-working employee who is committed to achieving excellence.

SKILLS & QUALIFICATIONS

Computer Software Conflict Resolution Customer Service Problem Solver

Oral/Written Communication Organization Skills Goal/Detail Oriented Team Focused

WORK EXPERIENCE

Electric Technician
6/2010 – 12/2010 Lin R. Rogers Electric, Columbus, OH
 Provide electric solutions for retail customers.
(Best Buy, Lowes, Home Depot, HH Gregg, Babies R Us, Toys R Us, Fresh Market, and Wal-Mart)
 Ensure electric is installed for remodels of product
 Attend weekly safety meeting conference calls for further education

Service Technician
9/2009 – 6/2010 Insight Communications, Louisville,KY
 Troubleshoot existing installed services
 Fix networking issues with router and broadband
 Install and ensure proper working of telephony/voip systems
 Provide excellent customer service to customers

Sr. Marketing Manager

2/2008 – 9/2009 Speedpro Imaging, Cincinnati, OH
 Collaborate with artists, businesses, graphic designers, ad agencies, architects and photographers to
create the highest quality large format output available
 Provide administrative services and handle customer relations
 Creates, executes, and adjusts plans to guarantee customer satisfaction
 Organize, review, and create daily revenue sheets
 Approve, validate and distribute design decisions
 Learning new programs and streamlining systems in place

Project Manager- Regional Sales

9/2007- 2/2008 Medi-bag Pharmacy Promotions
 Cold calling for national chain pharmacies to establish new customer relationships
 Ensured that projects were completed on time, within budget, and according to the requirements
 Developed and defined projects plans, objectives and schedules
 Established procedures & submitted progress reports
Chad DeLong
Project Manager -Outside Sales
11/2005 – 9/2007 Hendricks International, Cincinnati, OH
 Determined resources required, interviewed candidates, vetted vendors, and assigned tasks
 Prepared status reports and presented to upper management
 Communicated with the owner regarding the reports and sales projections

Store Manager
10/2004 - 11/2005 Game Crazy, Cincinnati, OH
 Managed 4-5 employees while ensuring store operations were completed
 Prepared weekly reports for district and regional review
 Held team progress meetings

Jr. High Youth Minister

03/2003 - 10/2004 Mt. Carmel Christian, Cincinnati, OH
 Plan events and mission trips
 Prepare and lead weekly Bible study lessons
 Plan and execute weekly worship service
 Recruit volunteers to help with overall general functions on the Jr. High Ministry

EDUCATION

8/2000 - 5/2004 Cincinnati Christian University, Cincinnati, OH

 Bachelor of Science in Youth Ministry

OTHER

 www.bentdepictions.com – Develop, Create, and Maintain websites

 www.designprintwrap.com – Marketing and advertising through vehicle wraps and print media