Documente Academic
Documente Profesional
Documente Cultură
September 2010
Author
Venkateswar Reddy Melachervu
Head of Solutions and Technology, HealthNet Global
Contributors
Dr.Sanjeev Sharma, MD
Clinical Pharmacologist, Apollo Health City, Hyderabad
Copyright
The information contained herein is provided for the purposes of feedback and evaluation of the concepts touched
upon. The information contained herein is protected, among other things by the Trade Secrets Act, as codified, and
any improper use, distribution, or reproduction is specifically prohibited. No license or right of any kind whatsoever
is granted to any third party to use the information contained herein without a written agreement from the Author
and/or his organization. No other use of the information and data contained herein is permitted. Under no
condition should the information contained herein is re-used in any manner whatsoever by any third party without
first receiving the express written permission from the author and/or his organization.
“To err is human; To persevere, prevail and prevent the errors is a means beyond human
and towards divinity!”
- Unknown to most, known to few
“Not by merely abstaining from work can one achieve freedom from reaction!
Nor by renunciation alone can one attain perfection!!"
- Shrimadhbhagavad Gita, Karma Yoga (Chapter 3), Verse 4
Acknowledgements
Some of the content on medication errors is compiled from various web resources which is
used as is. The immediate response of Dr.Sanjeev Sharma on forming some form of clinical
councils for my question of how do we achieve credibility and acceptability for the HIPaR BoDK
content was the genesis for the clinical governance model proposed in this paper.
Some of the impactful and visionary phrases used in this white paper (bold italics) are property
of the author and are being copyrighted.
I’d like to express my sincere thanks to Dr.Ranjith Roy Chaudhury, Governing Board Member,
Medical Council of India, for his valuable inputs and support for this initiative.
My sincere appreciations and thanks are due to Dr.Sanjeev Sharma for his contributions
towards the sections – the current state of HIPaR, Content Sources, Global Benchmarking,
Certification and reviewing and providing inputs for the rest of the sections.
My sincere appreciations and thanks are due to Venu Madhav for his contributions towards the
sections – Global Benchmarking, HIPaR Data Constructs.
It’d be unfair on my part if I do not thank for the kind support provided by Shri Sreerama
Murthy Seetepalli (father of one of my ex-colleagues Syam Sunder Seetepalli who co-ordinated
this for me) who authored Visual Bhagawad Gita in guiding me to find an apt verse from one of
the world’s most ancient Body of Knowledges for human beings – Shri Madhbhagawad Gita-
which I read as a child without fully comprehending and appreciating the complete meaning of
what I was reading which as the age passes by one feels to find more relevance and tries to find
more comfort in.
Contents
Acknowledgements ............................................................................................................... 4
Objectives ............................................................................................................................. 7
Prologue................................................................................................................................ 7
Medication Errors .................................................................................................................. 7
Medication Pathway and Points of Failures............................................................................ 8
Causes ................................................................................................................................... 9
Prevention and Improved Patient Safety.............................................................................. 10
HIPaR: Body of Drug Knowledge (BoDK) ............................................................................... 13
HIPaR BoDK Salient Features ........................................................................................... 13
HIPaR BoDK Data Constructs ........................................................................................... 13
HIPaR BoDK Offerings ..................................................................................................... 15
Evolution of HIPaR .......................................................................................................... 16
Holistic Clinical Governance ................................................................................................. 17
Next Gen Content Administration System ............................................................................ 18
Content Sources .................................................................................................................. 22
Global Benchmarking .......................................................................................................... 22
Certification ........................................................................................................................ 23
Vision .................................................................................................................................. 23
HIPaR BoDK Applications ..................................................................................................... 24
Epilogue .............................................................................................................................. 26
About Author ...................................................................................................................... 26
Document History
Version Date Description
0.2 4th Sept 2010 Concept inception and
creation of white paper
anatomy - Venkateswar
Reddy Melachervu
0.3 23rd Sept 2010 Content Update – Draft
1.0 7th Oct 2010 Completed the first draft
content
Objectives
The objectives of this white paper are:
To understand and analyze the medication errors
Attempt to derive an error-free medication eco-system
Arrive at quintessential role of Body of Drug Knowledge- BoDK
Understand HIPaR BoDK
To define and propose a model for HIPaR BoDK content update and administration that
helps tackle medication errors
Clinical Governance Model for HIPaR BoDK
Prologue
Everyone falls ill sometime rather the other in one’s lifetime and takes medication, if
not many times. Medication errors can occur at any point in the medication
process and in any care setting. Medication errors can cause long-lasting
problems and in the most severe cases, they can result in death. The
frequency of medication errors and preventable medication-related
injuries represent a very serious cause for concern. Victims of
medical mistakes frequently have to endure additional
medical attention and as a result, face expensive medical
bills that they are responsible for paying because of
someone else's errors.
Medication Errors
In the US alone, 1.5 million Americans are sickened, injured or killed each year by errors in
prescribing, dispensing and taking medications of which 7,000 are deaths, annually1. On
average, at least one medication error per hospital per patient occurs each day which equals
400,000 errors each year, according to IMNA2, USA. The extra medical cost of treating drug-
related injuries occurring in hospitals alone, conservatively amounts to $3.5 billion annually3.
1 st
Source : Medication Errors Harming Millions, The Washington Post Report, 21 July 2006,
http://www.washingtonpost.com/wp-dyn/content/article/2006/07/20/AR2006072000754.html and
st
Daily News Central, Health News, Medication Errors Cause 7,000 Deaths per Year, 21 July 2006 -
http://health.dailynewscentral.com/content/view/0002352/53/
2
Institute of Medicine of the National Academies
3
Source: Office of News and Public Information News from the National Academies, National Academy of Sciences
Medication errors injure 1.5 million people and cost billions of dollars annually: Jul 2006.
http://www8.nationalacademies.org/onpinews/newsitem.aspx?RecordID=11623
categorized into omissions (failure to act correctly) and commissions (acted incorrectly),
broadly.
The practice of medicine, pharmacy and nursing in a healthcare setting is complicated and
involves many steps from pen to patient. One study showed that the most common types of
medication errors were a wrong dose, a wrong drug or a wrong route of administration 4.
Medication errors can occur at any point during the medication process—procuring the drug,
prescribing, dispensing, administering and monitoring its impact—but occur mostly during
prescribing and administering stages.
5
Figure 1: Medication Pathway and Points of Failures
4
Source: Phillips J, Beam S, Brinker A, Holquist C, Honig P, Lee LY,Pamer C. Retrospective analysis of mortalities
associated with medication errors. Am J Health Syst Pharm. Oct 2001. 58(19);1835-41
5
© Copyrighted phrase.
Causes
Medication errors may occur more because of contributing factors such as identical doses,
dosage forms or routes of administration, similar packaging or labeling, incomplete knowledge
of drugs, illegible handwriting, verbal order errors and even lack of an appropriate knowledge
base, performance and knowledge deficits of the drugs, non-availability of the up-to-date
information of the drugs like warnings, precautions etc. It is estimated that confusion regarding
drug is thought to account for 25 per cent of all medication errors. Most of these errors happen
either because of improper or lack of drug information, human errors in medication pathway
etc.
One more research report6 shown below depicts various causes for the medication errors.
6
Source : Data - Santell, J.P.et al. 2005. MedMarx Data Report. USP Center for the Advancement of Patient Safety.
© 2005 The United States Pharmacopeial Convention Inc. All rights reserved. Failure to act in accordance with
education and training – McCarthy and Leatherman – Performance Snapshots. 2006 –
http://www.cmwf.org/snapshots
7
Source : http://www.commonwealthfund.org/Content/Performance-Snapshots/Medication-Mistakes-and-
Adverse-Drug-Events/Medication-Mistakes--Types-and-Causes.aspx
8
Figure 3: Causes of Medication Errors
Paradoxically, what augments the problem is the absence of a Blame-free Medication Error-
Reporting Mechanism in healthcare provider setting that could keep account of errors through
an internal audit process recognizing the fact that human error as an inevitable consequence
and deploying systems in place to minimize consequences of medication errors. The world is
yet to witness such an established mechanism for blame-free medication error reporting and
management which accounts for the point of having hardly any data on medication errors in
healthcare provider settings, especially for countries like India.
8
© Copyrighted phrase.
Right route
Right time
Right patient
There are two more rights that the global medical fraternity has added, of late, to this list
making it 7 rights:
Right indication
Right documentation
Notwithstanding, the world is yet to witness any significant improvement in prevention of
medication errors.
With the increased healthcare awareness, importance, growing concerns on the fatal un-
desirable consequences, reducing medication errors and improving patient safety by arresting
or minimizing medication errors has become one of the highest priority areas for the healthcare
eco-system players – healthcare providers, pharmacists, doctors, nurses, patients etc.
Enhancing patient safety by minimizing or arresting medication error requires a systems-based
approach in order to control the conditions that contribute towards errors.
A little more concentration, a little more discipline, little more process and systems, a little
more care, a little more faith can save the entire mankind from so many injuries, permanent
damages and deaths caused due to medication errors. After all, the motivation is for a better
healthcare that leads to beautiful lives.
Enhancing the judicious use of medications and minimizing medication errors have always been
key area for the healthcare fraternity but lacked the necessary systems, platforms, ever
increasing up-to-date drug knowledge of tens of thousands of generics and brands and the
optimal automation and integration with Hospital Information Systems along with the requisite
operational processes for seamless controls of tackling medication errors in the care settings.
With the emergence and deployment of pervasive IT systems in the healthcare settings like -
HIS, HMS, ePrescription - care providers have embraced the needed systems and platforms that
provide a base for tackling medication errors which can be supplemented by the manual
operational components enabling a seamless point and click systems that help the care givers in
reducing or arresting these errors. Additionally, IT can help build and deploy seamless, blame-
free medication error reporting and management systems that are equally important for this
endeavor for the fact that if you cannot measure it; you cannot improve it.10
9
Source : Quality India - Safe Medication, Safe Healthcare - http://www.qcin.org/nbqp/qualityindia/Vol-3-
No1/medical.htm
10
Source: Quote of Lord Kelvin, mathematical physicist, engineer and pioneer of thermodynamics.
The below visual depicts and summarizes the aforementioned concepts and notions in this War
Against Medication Errors11.
12
Figure 4: Error Free Medication Eco-system
11
© Copyrighted phrase.
12
© Copyrighted phrase and conceptual model.
13
It is estimated that there are around 50,000 generic brands and 6,000 generics prevalent in India alone today.
These numbers are expected to significantly go up in next 5 years as more generics get added that come out of
patent regime.
14
© Copyrighted phrase.
HIPaR BoDK complies with international disease coding standards like ICD-10/9, HL-7,
EphMRA16, WHO indications standard etc. that make it easy to integrate with other
clinical/hospital management software, pharmaceutical software or any healthcare software. It
can also be shared across networks in hospitals, organizations and academic institutions etc.
HIPaR BoDK platform is designed keeping with the objective of helping the healthcare fraternity
in creating an integrated error-free medication eco-system automating various pharmacy and
pharmacological processes, 7 rights frameworks on top of a contemporary Body of Drug
Knowledge.
15
Anatomic Therapeutic and Chemical Classification System
16
European Pharmaceutical Market Research Association
Mobile Phones
Thick client HIS/HMS Custom Built Web Service
– J2ME
ePrescription
Evolution of HIPaR
The product embodies the expertise and experience of almost 10 years of evolution of its
content and application logic from the group company of Apollo Hospitals founders. The
content quantity of HIPaR BoDK as of early 2010 is as below.
Parameter Quantity
Brands 15000
Generics 4065
Indications 1477
Contra-indications 1229
Adverse reactions 1182
Drug-Drug 669
Dosage Information 1098
Precautions and Warnings 1312
MoA 827
Manufacturers 935
The following set of next gen capabilities are the key drivers for the evolution of HIPaR BoDK
Multi-tiered content aggregation, editing, update and administration process enabling
logical separation of content activities - editing, review, approve, reject etc.
Constitution of two-tiered clinical governance board - pharmacology and clinical
practice – that enables the authenticity, sanctity and control over the content quantity
that impacts lives
Updating and releasing the clinical content periodically
Enhancing the characteristics of drugs in the drug knowledgebase – special conditions
and dosages, drug-disease, therapeutic duplication information, drug dosages for special
conditions like renal failures etc.
This section focuses on the clinical governance and the next section on the Next Generation
Content Administration system.
The below picture summarizes the concepts visually for the holistic clinical governance
addressing the hitherto identified content sources.
We at HealthNet Global have analysed, understood, recognized and built a tiered, role-based,
auditable enterprise class content management system as an integral part of Next Generation
HIPaR BoDK platform and have instituted content development team (pharmacists, clinical
pharmacologists etc.) and experienced software development team which have developed and
deployed an enterprise class Content Administration System for HIPaR BoDK where a special
team of pharmacists (B.Pharms and M.Pharms) lead by a senior clinical pharmacologist are
editing and updating the content aggregating the clinical content from various popular and
credible sources to it one of the world’s leading BoDK for India and beyond.
The BoDK Content Administrator offers drug content sources aggregation, content entry,
content review, content approval, audit information, content publishing using Internet
leveraging cloud technologies, role-based secured user management and database
administration etc. enabling a robust anytime and anywhere secured system. Some of the
screen captures of BoDK Content Administrator are shown below.
Figure 12: HIPaR BoDK Content Administrator Auto Suggest of Brands, Generics etc.
Content Sources
The following are the content sources used hitherto for cleansing and updating the existing
content:
Pharmaceutical Manufacturer Product Monographs
Indian Pharmacopoeia Version 2010
Wolters Kluwer’s Drugs in Pregnancy & Lactation Version
Central Drugs Standard Control Organization website
http://cdsco.nic.in/
Australian Registry of Therapeutic Goods and Medicines -
https://www.ebs.tga.gov.au/ebs/picmi/picmirepository.nsf/PICMI?OpenForm&t=PI
&k=0&r=/
Health Canada website
http://webprod.hc-sc.gc.ca/dpd-bdpp/start-debuter.do?lang=eng
New Zealand Medicines and Medical Devices Safety Authority Website
http://www.medsafe.govt.nz/
US FDA website
http://www.fda.gov/
Global Benchmarking
We’ve benchmarked HIPaR BoDK platform clinical fields/capabilities and content with some of
the national and international products used for the similar purposes and summarized below.
The benchmarking focus was more on the clinical fields/capabilities as the clear data on the
quantity of the content of these products is hardly available. Clearly HIPaR BoDK stands out and
on top with its longer list of supported capabilities.
Certification
Acceptability and credibility of the content is critical to the core of HIPaR BoDK given its impact
on human lives. This typically, comes with accreditation/certification by renowned institutions
and organizations globally that are independent and have acclaimed expertise in the relevant
subject matter. In our research, we are yet to find such a straight body that certifies drug
knowledge or drug database.
We are in the process of identifying and pursuing the certification with organizations that have
relevance to pharmacy and pharmacology.
Vision
Transform HIPaR into next generation ubiquitous body of drug knowledge platform that plays
a pivotal and core role in the prevention of medication errors, integrated medicine
management throughout the medication pathway empowering healthcare fraternity with a
Drug Packaging - bulk packaging and HIPaR BoDK enables pharmacy and health care providers in
retail/selling packaging information maintaining the better inventory management.
HIPaR BoDK Platform helps the healthcare providers and
regulators in automating the process and deploying the system
Integrated Pharmaco-vigilance online for seamless easy-to-use access for pharmaco-vigilance in
reporting and verifying the adverse effects along with periodic
reports
Epilogue
As per a latest article in a medical journal17 (2008), the medical errors kill anywhere between
48,000 – 80,000 Americans annually and the article claims majority part is due to Medication
Errors. Imagine saving a fraction percentage of these lives by creating an error-free medication
eco-system which can still run into saving tens of lives annually which is more than the meaning
for our endeavor of War Against Medication Errors and we firmly of the view that this
transformation should pick up the momentum now and should not stop at saving mere tens of
lives.
We humbly appeal to the healthcare fraternity through this white paper to come forward for a
collaborative endeavor, join hands with us for an inclusive effort to wage and win the War
Against Medication Errors18.
Together, let us march forward and work towards ushering in an Error-free Medication Eco-
system19 leveraging the comprehensive Body of Drug Knowledge, first in the IP care setting and
then beyond IP care setting in the journey of Touching Lives.
About Author
Venkateswar Reddy Melachervu
Venkat is a well-rounded professional with technology expertise, business acumen and proven
timely results in conceiving profitable ideas and transforming these profitable ideas into
products and solutions across multiple domains leveraging cutting-edge technologies ushering
positive impacts to the top lines and bottom lines – start-ups or grown-ups, locally or globally.
Venkat is the member of the founding team of HealthNet Global and currently associate vice
president and head of technology and solutions. In this role, he heads technology and solutions
and is responsible for company’s solutions, services, technology strategy, roadmap and concept
selling to - enterprises, governments, partners and investors.
17
Source : Clinical Review: Medication Errors in Critical Care: Critical Care 2008
18
© Copyrighted phrase.
19
© Copyrighted phrase.
telecommunications and information technology convergence and the power there-of, while
developing hardware, software and firmware for his final year project Digital Filters Utilizing
Microprocessors on Intel 8085. This work has significantly influenced his professional journey he
has embarked there on.
He believes in technology in isolation has no meaning neither to business nor to humans unless
seen in a problem solving or value creation context, dares to dream, cares to win and works
towards transforming the lives through technology. More details can be found about him on
Linkedin.