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PUBLIC ADVISORY: THE CITY COUNCIL CHAMBERS WILL NOT BE OPEN TO THE PUBLIC
Pursuant to Section 3 of Executive Order N-29-20, issued by Governor Newsom on March 17, 2020, the regular
meeting of the City Council for January 19, 2021 will be conducted telephonically through Zoom. Please be advised
that pursuant to the Executive Order, and to ensure the health and safety of the public by limiting human contact
that could spread the COVID-19 virus, the Council Chambers will not be open for the meeting. Council Members will
be participating telephonically and will not be physically present in the Council Chambers.
If you would like to speak on an agenda item, you can access the Zoom meeting remotely:
Join from a PC, Mac, iPad, iPhone or Android device:
Please click this URL to join. https://zoom.us/j/97368201787?pwd=a2NvVnN6MEFjQ2Exc2pTZkpIdU1sQT09
Passcode: 477973
Or join by phone:
Dial (for higher quality, dial a number based on your current location):
US: +1 669 900 9128 or +1 346 248 7799 or +1 253 215 8782 or +1 646 558 8656 or +1 301 715 8592 or +1 312 626
6799
Webinar ID: 973 6820 1787
Passcode: 477973
International numbers available: https://zoom.us/u/abNyiaqY1I
The City wants you to know that you can also submit your comments by email to virtualhost@cityoflakeport.com.
To give the City Clerk adequate time to print out your comments for consideration at the meeting, please submit your
written comments prior to 3:30 p.m. on Tuesday, January 19, 2021.
Please indicate in the email Subject Line "FOR PUBLIC COMMENT" and list the item number you wish to comment on.
Comments that you want read to the Council will be subject to the three minute time limitation (approximately 350
words). Written comments that are only to be provided to Council and not read at the meeting will be distributed to
the Council prior to the meeting.
The City of Lakeport thanks you in advance for taking all precautions to prevent spreading the COVID-19 virus.
City Council Agenda of January 19, 2021 Page 2
AGENDA
REGULAR MEETING OF THE LAKEPORT CITY COUNCIL
(ALSO MEETS AS THE CITY OF LAKEPORT MUNICIPAL SEWER DISTRICT, THE
LAKEPORT INDUSTRIAL DEVELOPMENT AUTHORITY, THE MUNICIPAL FINANCING
AGENCY OF LAKEPORT and THE SUCCESSOR AGENCY TO THE FORMER LAKEPORT
REDEVELOPMENT AGENCY)
Tuesday, January 19, 2021
I. CALL TO ORDER & ROLL CALL: 6:00 p.m.
II. PLEDGE OF ALLEGIANCE:
III. ACCEPTANCE OF AGENDA/ URGENCY Move to accept agenda as posted, or move to add or delete items.
ITEMS:
To add item, Council is required to make a majority decision that an urgency exists (as
defined in the Brown Act) and a 2/3rds determination that the need to take action
arose subsequent to the Agenda being posted.
IV. CONSENT AGENDA: The following Consent Agenda items are expected to be routine and noncontroversial. They will be acted upon by the
Council at one time without any discussion. Any Council Member may request that any item be removed from the Consent
Agenda for discussion under the regular Agenda. Removed items will be considered following the Consent Calendar
portion of this agenda.
A. Ordinances: Waive reading except by title, of any ordinances under consideration at this meeting
for either introduction or passage per Government Code Section 36934.
B. Minutes: Approve minutes of the City Council regular meeting of January 5, 2021.
V. PUBLIC PRESENTATIONS/REQUESTS:
A. Public Input: Any person may speak for 3 minutes about any subject within the authority of the City Council, provided that the subject is
not already on tonight’s agenda. Per Government Code §54954.3(a), the City Council cannot take action or express a
consensus of approval or disapproval on any public comments regarding matters which do not appear on the printed
agenda
B. Presentation: Dr. Gary Pace. MD, MPH, of the Lake County Health Department will present an
update on Covid-19 in Lake County.
B. New Employee Introduction: Introduction of new employee Kaitlyn Morfin, Police Officer Trainee.
A. City Manager:
1. Department Goals Update: Receive an update on progress towards the fulfillment of FY 20/21 Departmental
Goals and discuss the prioritization of listed City Council Goals provided in the FY
20/21 budget.
1. Contract Amendment: Approve and authorize the City Manager to execute the first amendment to the
Professional Services Agreement with Dude Solutions for SmartGov e-permitting.
C. Finance Director
1. Contract Award: Authorize the City Manager to execute a Professional Services Agreement with BCA
Architects for the completion of phase 1 of a recreation feasibility study contingent
upon obtaining a cost-sharing agreement with Lake County and the City of Clearlake
for equal shares of this study.
_______________________________________
Hilary Britton, Deputy City Clerk
City Council Minutes of January 5, 2021 Page 2
MINUTES
REGULAR MEETING OF THE LAKEPORT CITY COUNCIL
(ALSO MEETS AS THE CITY OF LAKEPORT MUNICIPAL SEWER DISTRICT, THE
LAKEPORT INDUSTRIAL DEVELOPMENT AUTHORITY, THE MUNICIPAL FINANCING
AGENCY OF LAKEPORT and THE SUCCESSOR AGENCY TO THE FORMER LAKEPORT
REDEVELOPMENT AGENCY)
Tuesday, January 5, 2021
I. CALL TO ORDER & ROLL CALL: Mayor Parlet called the meeting to order at 6:01 p.m., with Council Members Froio,
Green, Mattina, Turner, and Mayor Parlet present.
II. PLEDGE OF ALLEGIANCE: The Pledge of Allegiance was led by Mayor Parlet.
III. ACCEPTANCE OF AGENDA/ URGENCY A motion was made by Council Member Mattina, seconded by Council Member
ITEMS: Turner, and passed 5-0-0-0 by the following roll call vote: Froio – aye; Green – aye;
Mattina – aye; Turner – aye; Parlet – aye, to accept the agenda as posted.
IV. CONSENT AGENDA: The following Consent Agenda items are expected to be routine and noncontroversial. They will be acted upon by the
Council at one time without any discussion. Any Council Member may request that any item be removed from the Consent
Agenda for discussion under the regular Agenda. Removed items will be considered following the Consent Calendar
portion of this agenda.
A. Ordinances: Waive reading except by title, of any ordinances under consideration at this meeting
for either introduction or passage per Government Code Section 36934.
B. Minutes: Approve minutes of the City Council regular meeting of December 15, 2020.
C. Renew Emergency Resolution: Confirm the continuing existence of a local emergency for the COVID-19 Public Health
COVID-19 Emergency.
D. FY 2021-22 Recognized Obligation Approve ROPS 21-22 for the period of July 1, 2021 through June 30, 2022 for
Schedule (ROPS): presentation and adoption by the Lake County Redevelopment Oversight Board
Vote on the Consent Agenda: A motion was made by Council Member Turner, seconded by Council Member
Mattina, and passed 5-0-0-0 by the following roll call vote: Froio – aye; Green – aye;
Mattina – aye; Turner – aye; Parlet – aye, to approve the Consent Agenda, items A-D.
V. PUBLIC PRESENTATIONS/REQUESTS:
A. Public Input: There were no comments offered by the public.
B. New Employee Introduction: Introduction of new employee Mark Fetzer, Utilities Operator III by Paul Harris,
Utilities Superintendent.
Sheri Young, Program Director, Family Resource Center thanked the City Council and
the City of Lakeport for participation in trafficking awareness.
A. City Manager:
1. COVID-19 Response The staff report was presented by City Manager Ingram.
Efforts:
The Council received an update on the City of Lakeport’s current COVID-19 response
efforts. Staff was directed to keep a robust business outreach programs including
City Council Minutes of January 5, 2021 Page 3
education on grants and available programs. They were directed to continue with
enforcement efforts, educating first but utilizing administrative citations, focusing on
frequent violators. Finally, there was direction to leave the emergency resolution
without modification.
B. City Clerk
1. Appointments of Liaisons The staff report was presented by City Clerk Buendia.
to Community Boards &
Committees: 1. Mayor Parlet appointed Council Members as liaisons to various Boards,
Committees, and Commissions with the list of appointments attached to
these Minutes.
Note: An error was noted on the appointments list provided in the agenda packet –
the 2020 Lakefront Park Advisory Ad-Hoc Committee was made up of Mayor Pro Tem
Parlet and Council Member Turner.
C. Finance Director
1. Contract Award: The staff report was presented by Finance Director Walker.
1. Contract Amendment: The staff report was presented by Community Development Director Byers.
A motion was made by Council Member Green, seconded by Council Member Turner,
and passed 5-0-0-0 by the following roll call vote: Froio – aye; Green – aye; Mattina –
aye; Turner – aye; Parlet – aye, to approve and authorize the City Manager to execute
the first amendment to the Professional Services Agreement with 4LEAF, Inc. for
Building Services.
VII. CITY COUNCIL COMMUNICATIONS:
A. Miscellaneous Reports, if any: Council Member Froio asked about the former Lunas Building at the corner of Third
and Main that does not look good. He also asked about status of a potential
storefront ordinance. Community Development Director Byers stated that the
City Council Minutes of January 5, 2021 Page 4
property owner was respectfully asked if the plywood in the windows could be
painted and that work is continuing in the building. She further stated that she can
bring back a goal for the Council to consider at the goal-setting workshop for tools to
set standards on empty properties.
Council Member Mattina complimented the Lakeport Police Department on their
proactive measures in patrol. She also congratulated Supervisor Rob Brown on
twenty years of service.
Mayor Parlet also commended Supervisor Brown for his public service.
Council Member Turner gave no report.
Council Member Green will be bringing back the idea of retail cannabis and a tribal
liaison ad hoc committee. He wanted to highlight a litigation between the City of
Clearlake and Lake County Tax Collector.
Administrative Services Director Buendia gave no report.
City Attorney Ruderman gave no report.
City Manager Ingram gave no report.
Community Development Director Byers gave no report.
Finance Director Walker gave no report.
Police Chief Rasmussen stated that we have a police officer trainee beginning
Monday. The Chief is working to get COVID vaccines for officers and received his shot
today.
Public Works Director Grider was absent.
VIII. ADJOURNMENT: Mayor Parlet adjourned the meeting at 8:12 p.m.
_______________________________________
Kenneth Parlet, II, Mayor
Attest:
__________________________________
Kelly Buendia, City Clerk
CITY OF LAKEPORT
City Council
City of Lakeport Municipal Sewer District
Lakeport Redevelopment Successor Agency
Lakeport Industrial Development Authority
Municipal Financing Agency of Lakeport
STAFF REPORT
RE: Mid-Year Citywide Goals Update MEETING DATE: 01/19/2021
BACKGROUND/DISCUSSION:
The development of citywide and departmental goals is a critical component of the City’s strategic plan and
budget process. Adopted goals form the foundation of departmental work programs and link policy direction
with the budget document. Normally, staff provides City Council with a report on accomplishments from the
previous fiscal year and provide a list of proposed goals for the Council’s consideration for the upcoming fiscal
year. In turn the City Council as a part of its review of departmental goals also provides staff budgetary direction
by establishing overall City Council goals that are significant in establishing policy direction to staff. For purposes
of this discussion, we will be only reviewing goals for this fiscal year; goals for the FY 21/22 budget year will be
discussed in the spring ahead of the draft budget preparation.
The economic uncertainties resulting from the COVID-19 pandemic pushed the City Council into a non-
traditional budget process for FY 20/21. City Council adopted a “low thrills” working budget that consisted
mainly of personnel costs, operating costs and only capital improvement projects that are grant funded. All
other capital improvement projects were placed on hold as it was unclear how the COVID-19 pandemic would
truly affect City revenues. Staff continues to monitor revenue projections very closely and provide quarterly
updates to the City Council.
In the developing the FY 20/21 budget, City Council did not propose any new Council Goals, but instead made
the decision to carry-over the adopted goals from FY 19/20 and further review their adequacy at mid-year. The
carryover goals from FY 19/20 are presented here:
1. Public Safety
2. Road improvement
3. Amending sidewalk and right-of-way improvement ordinance to reduce costs of improvements and
ensure infrastructure is being constructed in high priority areas.
4. Enhance the historic downtown and lakefront area through the adoption and consideration of:
amendments to the Zoning Ordinance expanding visitor and recreational use types, increasing visibility
of local businesses on social media, and improving wayfinding signage downtown, transform the former
B of A into a community center, pursuing agreement with LUSD on use of Natural High property, and
strengthening the programs with LMSA, such as Dickens Faire.
5. Downtown mural art project
Meeting Date: 01/19/2021 Page 1 Agenda Item #VI.A.1.
249717.1
6. Continue park improvements
7. Pursue full-time project manager
8. Complete annexation
9. Implement records management software.
10. Succession Planning
11. Recruit and maintain staffing, equipment, and special programs to accomplish community policing goals.
12. Continue marketing efforts outlined in the hotel feasibility study to attract national brand lodging
facility.
13. Improve public relations and education
Per City Council direction, staff is seeking input on the adequacy of these presented goals at the mid-point of the
fiscal year. Despite the budget uncertainties, significant progress has been made on almost all of the stated
goals. The Lakefront Park design is nearly completed and the project is expected to be put out to bid for
construction this spring with construction set to begin shortly thereafter. The City submitted its application for
the annexation of the South Lakeport area to the Lake County Local Area Formation Commission (Lake LAFCO)
and is working cooperatively with the County in the development of a mutually beneficial tax sharing
agreement. The annexation project on whole remains on track for action by Lake LAFCO this calendar year. The
Police Department together with Administration staff have had very notable success in retention and
recruitment efforts for law enforcement officers through its local recruitment and training program.
Unfortunately, despite more favorable revenue projections than originally anticipated at the beginning of the
COVID-19 pandemic, economic uncertainty still exists and staff has not been able to recommend the re-
allocation of monies to more capital improvement projects or other economic development efforts. Staff
continues to monitor revenue projections very closely. Following the review of the First Quarter financials staff
was able to recommend and the City Council approved the allocation of funds to expand the North Main Street
pavement rehabilitation project. Staff will conduct additional analysis throughout the year and hopefully will be
able to recommend funding for additional capital improvement projects.
To aid in the City Council’s review of its citywide goals, staff has also prepared a review of progress made thus
far on departmental goals this fiscal year. This information is provided in Attachment A to this report. Following
the review of departmental goals and the receipt of input from the public, staff is looking for direction from City
Council on the adequacy and prioritization of the currently listed Council goals within the FY 20/21 budget. It
should be noted that we are already half way through the fiscal year and the inclusion of new goals or drastic
changes within the current budget could be challenging given the still remaining budget uncertainty of City
revenues at this time.
OPTIONS:
1. Following discussion provide additional direction to staff.
2. Take no action.
Alternatively, the City Council could provide other direction.
FISCAL IMPACT:
None $ Budgeted Item? Yes No
Budget Adjustment Needed? Yes No If yes, amount of appropriation increase: $
Affected fund(s): General Fund Water OM Fund Sewer OM Fund Other:
Comments: N/A
Administrative Services
1) Prepare for 2020 Elections and subsequent Council Elections complete with four candidates for three seats.
Appointments Commissions and Committees recruited and seated with two
committees temporarily suspended in favor of new Ad Hoc
committees for the Lakefront Park and frontage improvement
ordinance/program.
2) Digitize city records through LaserFiche Implemenation Primary focus has been on learning the system and getting a
beginning with HR, Clerk, Risk Management Divisions, then basic set-up in place. The software is not turn-key and has had
moving to Police Department:Complete a document input plan a learning curve. Consultant retained to assist with a
for Administrative Services and Police, adopt legally compliant document input plan. Permanent Clerk's office records
policy and procedure, naming conventions and indexing digitized, which included developing naming conventions and
standards. indexing documents to maximize the search engine. The
• Develop naming conventions repository continues to be updated in conjunction with
• Complete a document input plan automation.
• Set-up Security
• Adopt legally compliant policies and procedures Policy adopted to support use of electronic signatures.
Software to utilize E-signatures purchased and implemented.
• Train users
Records Management Program/Policy adopted for and in
compliance with trusted system requirements.
3) Update Personnel Rules and Regulations for compliance Updated Drug & Alcohol Free Workplace Policy. Initial
with new laws and rulings. research conducted on Return to Work Policy.
1
Economic Development
2) Expand retail opportunities throughout the City with City has contracted with consultant to aid in retail recruitment efforts. A
emphasis on clothing and general retail. detailed study of the existing retail market has been completed along
with an analysis of existing gaps and opportunities. A listing of best fit
retailers has also been completed and active solicitation of these
providers is ongoing. Progress has been limited as the ongoing COVID-19
pandemic has stalled formal commitments by perspective retailers.
3) Continue efforts outlined in the Hotel Feasibility Study City continues to solicit perspective hotel providers. Staff continues to
and Lakeport Lakefront Revitalization Plan to attract a full- work with perspective hotel developers. Progress has been limited as
service lodging facility with dining and conference amenities. the ongoing COVID-19 pandemic has stalled formal commitments by
perspective retailers.
4) Enhance the historic downtown and lakefront area LEDAC efforts this year have pivoted from formal recommendations in
through the adoption and consideration of: Amendments to the City's adopted Economic Development Strategic Plan to COVID-19
the Zoning Ordinance expanding visitor and recreations use business assistance efforts. Notable progress has been made on some of
types, increase the visibility of local businesses on social the listed objectives nonetheless, including but not limited to: 1)
media, improving wayfinding signage downtown, upgrade Ongoing development of the Lakefront Park through the SPP Prop 68
Community Center to include ADA restrooms and Grant allocation; 2) The construction of commercial kitchen facilities
commercial kitchen, develop lakefront park (Natural High), within the Community Center through the CDBG Cares Act program; and,
and strengthen the programs and outreach to businesses of 3) The establishment of a countywide Tourism Improvement District.
LMSA.
2
Finance & Information Technology
2) Develop long-term CIP financing strategy. Allocation for utility rate study included in 20-21 budget.
Consultant has been selected and rate study in process.
Working closely with management staff in the development
of a more comprehensive CIP. Department heads have
compiled lists of projects and new user-friendly format for
CIP document in progress.
3) Identify and register short-term rentals within the City. The City has entered into a contract with a service provider
to identify short-term rentals within the City. Finance staff is
also working actively with Community Development Staff to
update the short-term rental land use provisions to be more
reflective of the technological advancements of this sector.
4) Update Emergency Operations Plan. Consultant hired to revise existing EOP Plan. Revised EOP
has been drafted and has been reviewed by Department
Heads. Project on track for completion this fiscal year.
3
Community Development (Building, Planning & Housing Services)
2) Amend the current sidewalk and right-of-way improvement City Council established an Ad-Hoc Committee to review proposed
ordinance to reduce costs of improvements and ensure changes to the current Right-of-way ordinance. The Ad-hoc
infrastructure is being constructed in high priority areas. committee will meet to consider proposed amendments with the
objective of providing recommendations to the entire Council for
consideration by the end of the calendar year.
3) Continued implementation of the Lakefront Revitalization The Park design is almost completed and should be under
Plan including the development of a new Lakefront Park construction soon. Revisions to R-5 zoning have been delayed as
(Natural High property), revisions to the Resort/Residential (R- SB 330 was recently adopted, which limits a jurisdictions ability to
5) zoning district regulations and improved design guidelines remove residential without replacement elsewhere. Business
for the downtown and lakefront areas. outreach efforts related to the development of downtown design
guidelines has been delayed by the COVID-19 pandemic.
4) Update City Stormwater program to be fully compliant with Partnered with County of Lake and City of Clearlake to ensure the
State Water Board Time Schedule Order. timely completion of mandated reporting requirements. Working
on obtaining a consultant for the completion of technical reporting
requirements. Expect to be fully complaint with State Order by
September of 2021.
5) Update Building Division policies and procedures concerning Working with County of Lake on LID, anticipate ready for adoption
Flood Plain Management, Stormwater and Landscape by BOS and Council by August 2021. The manual also addresses
Efficiency to be consistent with revised State Mandates. Stormwater and flood Plan Management as part of the permitting
process.
4
Police
2) Increase and maintain staffing, equipment, and We were successful in only losing one officer the past year and recruited
special programs to accomplish community another local trainee as well as started on recruiting a second local
policing goal. resident. We are working on the sergeant promotions to get a full
• Hiring and retaining officers, re- supervision team in place. Security camera system installation and
structuring supervision, evidence and purchase of two patrol administration vehicles have been placed on hold
parking enforcement positions; due to budget uncertainties related to the COVID-19 pandemic.
• Public Safety Camera systems and
additional Patrol and Administration
Vehicles (2);
Continue succession planning and advanced We have continued succession planning with police management and
training to accomplish community policing goals; supervision (supervisor in training program). We are still maintaining the
• Legislative and Policy updates; required level of training but extra training has been reduced due to the
• Training. ongoing COVID-19 pandemic. We will complete our yearly policy update
this month.
5
Public Works (Roads & Parks Division)
2) Complete the 2nd Street Paving Project from Project complete. Awaiting completion of work related to master irrigation
Main St. to Park St. controller prior to the issuance of a formal Notice of Completion.
3) Complete the Library Park Parking Lot Paving Project in design. Construction bid documents scheduled to be sent out by the
Project from 3rd St. to 5th Street end of the fiscal year.
4) Complete the design and construction of the Project engineering and design nearly 90% complete. Construction bid
Hartley ATP Project documents scheduled to be completed and sent out by end of the fiscal year.
Construction set to begin this summer.
5) Complete the construction concept & design This project was originally put on hold due to budget uncertainties associated
on North Main from 5th St. to Clearlake Ave. with the ongoing COVID-19 pandemic. Council reallocated FY 19/20 surplus
funds back to this project and engineering staff is beginning to initiate project
design.
6) Continue small paving projects in residential Proposed projects placed on hold due to budget uncertainties associated with
areas as funding allows. the ongoing COVID-19 pandemic.
7) Begin the construction phase of the 2 E.R. Progressing. Projects were on hold for several months awaiting the allocation
Projects, Hartley & Forbes Creek of additional emergency funds by the State. Project design scheduled to be
completed in the next couple of months and placed out for bid shortly
thereafter.
6
Utilities (Water & Sewer Divisions)
2) Complete a rate study for water and wastewater enterprise We are currently in contract with Willdan Financial to perform
funds. the study. A final report is scheduled for the end of March.
3) Update GIS base maps of utility underground infrastructure. Mapping updates are in progress. We utilizing CivicSpark to
assist with this process.
4) Continue work on I&I investigation and mitigation. Inspections are conducted regularly which helps us identify our
required infrastructure improvements.
7
CITY OF LAKEPORT
City Council
City of Lakeport Municipal Sewer District
Lakeport Redevelopment Successor Agency
STAFF REPORT
RE: Professional Services Agreement for SmartGov Software MEETING DATE: 1/19/2021
Purchase, Amendment #1
The City Council is being asked to authorize the City Manager to sign an amendment to the professional services
agreement with Dude Solutions for additional capacity of the SmartGov permit management software for the use
of the Community Development Department.
BACKGROUND/DISCUSSION:
In March of 2019, Dude Solutions was engaged to provide SmartGov permit management software system, which
has been incorporated. It was anticipated that the City at a future date would implement additional components
to the system that would include the ability to accept permits and payments on-line.
On June 16, 2020, the Lakeport City Council adopted Resolution 2761 authorizing staff to submit a Local Early
Action Planning Grant (“LEAP”) application. One of the items identified in the grant application was to activate an
e-permitting system that would reduce processing time, paper waste and accelerate housing development.
On October 16, 2020, the Department of Housing and Community Development notified the City of the successful
grant application. The total contract “not to exceed” amount would be increased from $55,929.25 to $67,641.25
to continue with the e-permitting configuration. It therefore requires council review and approval. This task would
be paid for through the LEAP grant.
OPTIONS:
1. Approve and authorize the City Manager to sign the attached amendment to the professional services
agreement with Dude Solutions for the SmartGov e-permitting function of the existing software.
2. Do not approve but provide direction to staff.
FISCAL IMPACT:
None Budgeted Item? Yes No
Budget Adjustment Needed? Yes No If yes, amount of appropriation increase: $11,712.00
Affected fund(s): General Fund Water OM Fund Sewer OM Fund Other: LEAP Grant
Comments:
This Amendment modifies the original Agreement between the City and the Consultant
commencement date of March 25, 2019 in the following fashion:
A. City and Consultant desire to amend the Agreement by modifying the total
compensation and costs payable to Consultant under this Agreement to a not-to-exceed
sum of $67,941.25.
B. City and Consultant desire to amend the Agreement by adding to the Scope of Services
those services included in the attached Amendment to the City of Lakeport Contract
for Services terminating on March 25, 2021.
“City” “Consultant”
City of Lakeport Dude Solutions, Inc.
Attest:
Approved as to form:
By:__________________________
David J. Ruderman, City Attorney
Date: _______________
Page 1 of 1
172043.2
PREPARED FOR
City of Lakeport, CA
Bonnie Sharp
Permit Tech
225 Park Street
Lakeport, CA 95453
PREPARED BY
Dude Solutions, Inc.
PUBLISHED ON
December 15, 2020
1
Q-191374
This SOW has been defined to leverage DSI's experience, while optimizing the use of resources, thereby
maximizing cost efficiencies on behalf of Client.
Based on our current understanding of the complexity and scope of this effort and the expected involvement of
the DSI team resources, the current estimated Fixed Price for this engagement is shown in the Investment
table. This estimated cost breakdown is as follows:
Solutions - Subscription
SmartGov Connector Merchant
SmartGov - Enterprise
- SmartGov Permitting
- SmartGov Code Enforcement
- SmartGov Business License
Subscription Term: 3 months
Subtotal: $0.00
3 months included at no additional cost
Project Management
Data Migration
Portal Configuration
Subtotal: $11,712.00
2
The above level of effort and associated pricing is based on the SMARTGOV package selected by City of
Lakeport, CA and is subject to change based on defined client requirements that may be discovered during
project delivery. Any identified project scope or requirements changes will be addressed via DSI Change Control
Authorization ("CCA") process.
3
4
Introduction
Dude Solutions, Inc. ("DSI") is pleased to submit this Statement of Work ("SOW") to City of Lakeport, CA for
SmartGov Professional Services. SmartGov streamlines permitting, planning/zoning, Inspections, code
enforcement, and business licensing, providing efficiency for your jurisdiction and enhanced customer service
for your citizens. The package City of Lakeport, CA has chosen for implementation of SmartGov will be
implemented using proven processes and methodologies managed by an experienced project manager
dedicated to delivering a successful project.
DSI looks forward to the opportunity to deliver these services and the ever-lasting development of a strong
business partnership.
Definitions
In addition to the terms defined elsewhere in this SOW, the following terms have the following meanings:
"Change Control Authorization" or "CCA" means any request by the client to modify the scope of work,
schedule, or costs will require preparation of a Change Control Authorization ("CCA" or "change order") form
detailing the work to be performed, as well as the associated costs and schedule impact. Additional work will be
performed only after both parties have duly executed the CCA. Scope of work changes will impact the project
schedule which will be updated to reflect such changes upon CCA approval.
"Closing Phase" means the phase that represents the completion of a project where all metrics are finalized,
all deliverables are complete and accepted by client, and all remaining billing/invoicing takes place prior to
project closure and acceptance.
"Deliverable Acceptance Form" means the form that is a standard PMO form used for client to agree to
accept a deliverable as complete and final.
"Escort" means the client provided resource/person to take Dude Solutions, Inc. ("DSI") resources around client
facilities and provide access to restricted areas agreeable between client and DSI as needed.
"Executing Phase" means the phase of the project where deliverables are developed and completed.
"Fixed Price/Fixed Fee/Fixed Price Project" means the project pricing includes all services, tasks, and
expenses associated with the client project.
"Monitoring and Controlling Phase" means the phase for measuring project progression and performance
and ensuring that everything happening aligns with the project management plan.
"Onsite Services Completion" means onsite services have been completed and when necessary, the
Deliverable Acceptance form will be used to document the completion of deliverables provided during the
onsite services visit.
"Orientation Call" or "Project Kick-Off Call" means the call/meeting which begins the project and proper
expectations are set between DSI and the client.
"Output Documents" standard or custom documents generated from SmartGov "e.g. permits, Certificates of
Occupancy, violation letters, business licenses, receipts"
5
"Orientation Call Completion" means the Orientation Call or Project Kick-Off Call has been completed and the
project has begun and proper expectations have been set between DSI and the client.
"Professional Services or Services" means professional, technical, consulting and/or other services.
"Project Completion" means the project completion occurs when all deliverables of the project have been
completed and accepted by the client via the Project Completion Acceptance Form.
"Project Completion Acceptance Form" means the form that is a standard PMO form used for client to agree
to accept a project as complete and final.
"Project Management Methodology" means the manner and process used to deliver services projects.
"Project Management Office" or "PMO" means the office that provides the oversight and standardized
processes to consistently deliver projects in a concise, consistent, and standardized manner. The PMO manages
and maintains the processes and standard templates utilized to manage DSI projects.
"SmartGov Modules" means the Permitting Module (permits for all departments), the code Enforcement
Module, the Business Licensing Module, and the Recurring Inspection module.
"Software Component Configuration" means the components within the software have been configured per
client specifications.
"Statement of Work Acceptance" means the signing and accepting of the terms of the Statement of Work
document by client.
"Support Engagement" means the point in the project where implementation services end and product
support begins.
"System Configuration Completion" means the configuration items within the software have been configured
per client specifications.
"System Level Configuration Items" standard configurable items that are applied across departments and
case templates.
"Training Completion" means the onsite or virtual training has been completed and when necessary, the
Deliverable Acceptance form will be used to document the completion of deliverables provided for completion
of the onsite or virtual training services.
"User Acceptance Testing – UAT" means that after the system is configured the client will have an opportunity
to perform user level testing based on client developed test scripts. DSI will correct issues as documented and
presented during this process.
6
Project Scope and Approach
Implementation Process Overview
In order to successfully implement the SmartGov application, DSI will work with City of Lakeport, CA to
understand requirements necessary to configure and set up the SmartGov application to streamline processes
related to permitting, planning/zoning, inspections, code enforcement and business licensing for your
jurisdiction and citizens. Once the City of Lakeport, CA has reviewed, and approved these requirements and
processes, DSI will configure and setup the application to support the City of Lakeport, CA's unique business
rules.
Following the configuration and modeling work, DSI will train the City of Lakeport, CA's team using its
jurisdiction-specific configuration. After training, DSI will work with City of Lakeport, CA to test the work
performed and provide the necessary updates to successfully implement the solution. The system will then be
ready to go live in production. If the City of Lakeport, CA purchases "Go-Live Support" packages, DSI will provide
support for the period of time defined in the statement of work.
Deliverables
• A complete project team roster, including email addresses, phone numbers, and roles / titles
• Necessary communication / information to allow all project schedules to be finalized
• Timely response to task-related emails or phone calls to enable on-time completion of all assignments
• A minimum of 24-hour notice if all minimum required members for any scheduled meeting cannot
attend the meeting. This will allow the meeting coordinator sufficient time to cancel or re-schedule the
meeting as necessary
• Initial proposed meeting plans from DSI will reflect the minimum recommended frequency, duration,
participants (by job title or role), topics, and action items to address the full SOW
• Final meeting plan will be approved by the client key sponsor(s)
• Coordination and integration of the PM meeting, data migration, technical design meeting, and
configuration meeting will align with the scope of the project, client organizational structure, and
assigned resources
• The Client will provide dedicated knowledgeable technical resource available for questions
7
• The Client will provide a dedicated knowledgeable resource for mapping analysis
• The Client will provide read only access and screen shots for various permits/case types to provide
context to DSI data migration specialists
• The Client will provide resources for validation throughout the process
• Client will provide side-by-side data entry for 2 weeks prior to go-live
• Response time for questions is one business day
• DSI may require up to 3 backups of data for each database throughout the process
Deliverables
• The client will be responsible for taking steps to integrate the SmartGov portal into existing online sites
• Online payments will not be enabled without also purchasing the Merchant Services connector
• The client will be able to determine the level of online integration with their business processes, within
existing product design
• Portal configuration will occur along with configuration of module case templates.
• Validation tasks will include distinct tasks to approve Portal set up
• Portal user security will be defined using existing product functionality
• Super Admin training will include information about options for the client to maintain / update portal
configuration
8
The first step to implement the connector is for DSI to build the interface between SmartGov and the selected
payment provider. If the provider is new, DSI will first need to build the technical backend process to enable
electronic transactions to/from SmartGov. Once the initial backend setup is complete, SmartGov can be
configured to process payments.
Each payment gateway provider has different sets of specifications that they require to be sent to their system
to authenticate payment information. When DSI builds a connector to a payment gateway provider, a new
option will become available in the Payment Vendor drop down menu on the Administration Portal Payment
Configuration page. If a payment gateway provider does not have a connector to SmartGov, no option will be
available in the drop down menu. The payment gateway provider should provide the necessary information to
the Jurisdiction in order to complete the setup process. Administrators may be asked to provide additional
URLs to SmartGov pages for navigation purposes.
Deliverables
• Configure the Merchant Service connector to process payments for client services and transactions
processed in SmartGov
• Configure the 3rd party payment gateway to accept credit card transactions
• SmartGov does not store any credit card information or other sensitive information relating to credit
card transactions processed via the portal
• Merchant Services Gateway Payment Provider Partners include:
• ACI Universal (Official Payments) – Integrated Level 1 Payment Process - Postback v2.4
• Authorize.NET Service Integration method (SIM)
• BridgePay
• ETS Corporation – Hosted E-Com Payment Page Service v1.50<
• First Data Global Gateway Connect v1.3
• First Data Global Gateway E4
• FISGlobal – PayDirect Web
• GovPay
• PACE Technology Engine
• PayPal – Pay Flow Pro
• Point & Pay – Parameter Passing v3.0
• PayGov
• Paymentus
• Reliant Pay
• TransFirst
• US Bank – E-Payment Service v12.1 (Elavon)
• Wells Fargo
• XpressBillPay
Data Migration
Data Migration can be a complex process and demands that solid requirements are well defined in order to
prepare for the data migration process. Many clients start out with "we want everything" migrated to SmartGov.
However, experience has shown that once the requirements of data to be utilized in SmartGov have been
9
reviewed, this often reduces the need for all information in legacy systems. Dude Solutions will help the client
determine the real needs for data to be migrated from the legacy system to SmartGov. Decisions will be made
jointly via a thorough analysis of the legacy system data and how or if the legacy data should be targeted to be
migrated to SmartGov.
• What elements are required to meet the need? Once determined, this can expand or
lessen the scope to include or eliminate other data points that need to be tracked moving
forward
• Do you need to be able to search for this data? What is the Search criteria? These
questions will help us determine where to store data within SmartGov
1. Define requirements
3. Extract data
4. Transform data
5. Load data
8. Validate resolution
10
Deliverables
• Data Source
• Point of Contact who know the data structure and content usage
Deliverables
• Information about how the assessment will be completed, including required resources from client
• An executive summary documenting key findings from the assessment
• A LOE Quote and Change Control Authorization form reviewed and approved by client
• Requirements for professional services will be documented using the DSI CCA form as a part of the sales
process. The CCA form will be used to estimate the level of effort and cost for the sales order. Once the
project has been kicked off, the DSI Project Manager and client Project Manager will sign and approve
the scope of the CCA for inclusion into the project.
11
Standard Reports (70 Reports Included)
DSI will provide the client reports (reports and output documents) that includes 70 standard reports. Normal
modifications to these reports to entail updating client specific information and logos not related to data
output.
• Custom Reports: SmartGov comes with 70 standard reports and output documents. Using tools in
SmartGov, client staff can add the client's logo and modify header and footer information.
Deliverables
• 70 standard reports
• Edits will be made to add client specific logo and information i.e. company name, address, phone
Deliverables
Provide production related post go-live support for 30 days after go-live date.
• System configuration and all implementation tasks have been completed and client is using the
SmartGov system in production
Deliverables
DSI will provide the following task deliverables
12
• Correct any functional item that fails a test within 10 days, or provide a mutually acceptable written
explanation of when DSI will correct the failed item
• Identified software bugs will be addressed by DSI Engineering for assessment. DSI Engineering will then
provide an estimated time frame for resolution
• Provide tools for documenting UAT test scripts in the UAT testing Plan and issue tracking log as needed,
client may use their own UAT Testing Plan document if available
• Create a User Acceptance Test Plan with scenario based test scripts to include end-to-end system and
client business process functionality, system workflow, system configuration, data migration, interfaces,
reports, etc
• Execute UAT Testing Plan
• Track and document test results
• Written acceptance of System User Acceptance Testing complete via the DSI Deliverable Acceptance
Form
Upon successful completion of UAT Testing, Client will sign a DSI Deliverable Acceptance form, provided by the
DSI Project Manager, to document their acceptance of UAT Testing and acknowledgement that UAT Testing has
been completed successfully
DSI assigns a professional Project Manager and/or a professional Engagement Manager for every consulting
engagement. DSI's Project Management Office ("PMO") and Project Management Methodology provides Project
Managers with a formal framework that is used in initiating, planning, managing (executing, monitoring, and
controlling), and closing DSI's customer projects. DSI's Project Manager will have the primary responsibility for
coordinating all activities for this SOW including scheduling resources, confirming project activities and that all
project deliverable and defined activities are executed within the scope of this SOW. DSI's Project Manager will
serve as the single point of contact for the project related to this SOW.
DSI's Project Management Methodology provides a defined set of phases and deliverables per Project
Management Institute Best Practices which include a series of planning phase activities, including initial
alignment meetings to prepare for the kickoff meeting to enable all project participants to understand the
project scope, project plan, and objectives. The project kickoff meeting will allow all participants to be
introduced, review and understand the delivery methodology, define team roles and responsibilities, review the
13
communications and risk management plans, review documentation templates, review the SOW and project
schedule. The Executing phase allows DSI Project Managers to direct and manage project progress through task
execution, distribute project related information per the Communications plan, Quality Assurance per the SOW
guidelines, project team development and coaching, and checkpoint meetings to review project progress during
each work week, and weekly status meetings. The Monitoring and Controlling phase provides the DSI PM with
the toolset to manage the triple constraint triangle of scope, cost, and schedule through integrated change
control, quality assurance, deliverable validation, risk monitoring and control, performance monitoring to plan
and schedule, and initiating corrective action measures. In the Closing phase, the Project Manager will verify
product and deliverable acceptance, perform final financial audits, lessons learned, project archive delivery and
updates, and formal project completion acceptance from the customer.
Project Timeline
DSI anticipates commencing this project on a mutually agreeable start date upon receipt of an executed
SOW acceptance page ("Acceptance") found at the conclusion of this document. Within two weeks of the
Orientation Call, the DSI Project Manager will schedule a mutually agreeable date and time for the project kick-
off meeting. As a deliverable of the kick-off meeting, the DSI Project Manager will develop a project schedule to
be shared with the clients' project manager for review and agreement. As a deliverable of the kick-off meeting,
the DSI Project Manager will develop a project schedule to be shared with the clients' project manager for
review and agreement.
The following generic process will be followed for the implementation of this project. Below is a depiction of the
generic process the DSI Project Manager/Engagement Manager will follow for the implementation, DSI reserves
the right to modify this process to reflect the scope of this project.
14
Professional Services Invoicing / Billing
Invoicing Terms
DSI will generate project invoices when the above product codes are completed for the value of the product
code as shown in the Investment table.
Travel Expenses
Travel expenses are inclusive in Dude Solutions pricing for your project.
DSI understands there are extenuating circumstances that require a change in scheduling. DSI will make every
attempt to accommodate cancellation/rescheduling requests on an as-needed basis. Rescheduling requests will
be subject to resource availability and every attempt will be made to meet requested timeframes and timelines,
however, no guarantee can be made for requested dates or times. Client accepts that DSI will reschedule based
upon our resources' next availability that meets the project duration requirement to complete the scope of
work.
Cancellation Policy
Cancellation and Rescheduling requests will be managed per the below policy:
15
Cancellation/Rescheduling Fees: In the event that the Client requests to reschedule their onsite work date(s),
Client must reschedule 14 days in advance of the scheduled onsite work. Any requests for rescheduling onsite
work within the 14-day window prior to the scheduled onsite date, will require the Client to reimburse DSI the
full cost of any Cancellation Fees and Re-booking Fees incurred.
Definitions:
• Cancellation Fees: Any actual fees incurred by DSI from its travel providers which are the result of the
Client canceling work for scheduled date(s) which are not immediately rescheduled, including, but not
limited to fees charged for airfare, train, rental car, and hotel.
• Re-booking Fees: Any change fees associated with changing travel arrangements to accommodate a
rescheduled date requested by Client including, but not limited to, any difference in reasonable travel
costs (airfare increase, hotel increase, rental car increase) incurred when re-booking for requested
dates.
• Force Majeure: Client will not be held liable for Cancellation or Re-booking Fees incurred by DSI as a
result of an act of God, such as an earthquake, hurricane, tornado, flooding, winter super storm, winter
weather that shuts down a facility, or other natural disaster, or in the case of war, action of foreign
enemies, terrorist activities, labor dispute or strike, government sanction, blockage, embargo, or failure
of electrical service within a facility's power grid.
• Senior Implementation Consultant: The Senior Technical Consultant ("STC") will develop and deploy
the solution and ensure that it meets the business requirements for the project. The STC's goal is to
deliver a responsive system that complies with the functional specification. The STC defines, designs,
and implements the features or products that meet the client's functional expectations.
• Implementation Consultant: The Implementation Consultants ("IS") primary role is to provide project
implementation support by setting up a client's account, performing system configuration as defined in
the scope of the project, creating/modifying templates as defined in the scope of the project, and
creating or modifying standard or custom reports as defined in the scope of the project or requirements
discovered during requirements gathering sessions.
• Project Manager / Engagement Manager: The Project Manager's ("Project Manager" or "PM") /
Engagement Manager's ("Engagement Manager" or "EM") primary role is to deliver the project within the
project's defined constraints through planning, scheduling, monitoring progress, controlling scope, and
managing client expectations. The PM/EM manages the process to release the correct product on
schedule and within budget.
16
Project Assumptions and Constraints
DSI has made the following general assumptions in this SOW to derive the estimated cost for this project. It is
the responsibility of City of Lakeport, CA to validate these assumptions and responsibilities before signing the
Acceptance. Deviations from these assumptions may impact DSI's ability to successfully complete the project
and will be addressed via a CCA process, as appropriate. Any changes in scope, schedule, or costs will be
documented via the CCA process, whether there is a cost impact or not. Zero dollar CCA's will be used as
mutual agreement documentation for scope and schedule changes.
Project Assumptions
• Client business stakeholders must be available for onsite visits and working phone conversations.
• Prerequisite data gathering, related to an orientation call or requirements gathering session onsite,
must be completed prior to scheduled onsite or orientation call date in order to maximize onsite
consulting time and resource productivity.
• DSI is not responsible for delays caused by missing data or other configuration information that is
required to be available prior to the onsite visit. Having the requested data and configuration
information available prior to the onsite visit may minimize delays so progress can be made quickly.
• Regarding requested enhancements or new feature development, the request will be fully documented
and delivered to the DSI software engineering team for review for product inclusion, definition,
development, prioritization, and sprint release development and confirmation.
• As applicable, designated deliverables must be approved in writing using the DSI Deliverable Acceptance
form.
• Upon satisfactory completion of project, Client must provide project sign-off using the DSI Project
Completion Acceptance form.
• DSI is not responsible for delays caused by Client, its contractors, or any third party vendors or third
party service providers.
• All project documentation will be prepared in DSI standard format in Microsoft Word, Excel, PowerPoint,
Project, Visio, and/or PDF.
17
• Any request by City of Lakeport, CA to modify the scope of work, schedule, or costs will require
preparation of a CCA form detailing the work to be performed, as well as the associated costs. Additional
work will be performed only after both parties have duly executed the CCA. Scope of work changes will
impact the project schedule which will be updated to reflect such changes upon CCA approval.
• All on-site work will be conducted at Client's physical location. As required, appropriate Client personnel
will be made available either at that location or via alternate means (e.g., conference call) for in-person
meetings, tours, and ad-hoc meetings with appropriate personnel for additional fact finding, data
gathering, and reiteration demos.
Client's Support
• Client will provide the needed input, resources, and documentation to support the tasks contained
herein.
• Client will assign a project manager/leader to coordinate activities, reviews, and the collection of
information in support of this project and to act as a point of contact.
• Client team members will be identified and be part of the decision-making process as it relates to
changes in process, applications, technology, etc.
• Client will provide assistance in the development of functional requirements and will confirm those
requirements meet the project's overall business objective.
• Client business and technical staff must be available for team workshops, requirements gathering, data
gathering, and/or consulting sessions.
• Client will be responsible for scheduling and coordinating all meetings and interviews involving other
teams, departments, jurisdictions, management teams, or other necessary resources required for the
success of this project.
• Client will provide access to resources in a manner consistent with the proposed schedule and provide
suitable designees in the absence of required resources.
• Client will provide adequate working facilities (i.e., desk, computer, telephone, contractor identification,
access badge, parking pass, etc.) for DSI to perform any portion of this project that must be conducted
at Client's facility and access to all applicable software, databases, tools, and systems at their facilities.
• Client will ensure that the consultant(s) are granted access to the facilities and/or systems required to
conduct the necessary work defined in this SOW.
• Client will provide a knowledgeable Escort for data gathering, requirements gathering, tours, and access
to restricted personnel as necessary.
• A minimum of 24-hour notice if all minimum required members for any scheduled meeting cannot
attend the meeting. This will allow the meeting coordinator sufficient time to cancel or re-schedule the
meeting.
18
• Advance notice if there is to be any additional incurred travel expenses above and beyond the contract.
DSI will confirm approval of all travel dates and expenses in email from the appropriate project sponsors
prior to being on site.
Time
Role Responsibilities
(% FTE)
• Serve as primary Person of Contact
• Work with Dude PM to plan and schedule client
resources
• Manage the scope of the paid services in SOW
• Coordinate Client staff assignments
• Manage Client activities to meet schedule
commitments
Implementation Project Lead 30-40% • Mitigate all implementation risks
• Define requirement/layouts of reports
purchased
• Identify requirements for any connectors
purchased
• Sign-off on completion of all implementation
services delivered
Subject Matter Experts (Multiple) 40-60% • Attend User Acceptance and validation Training
• Validate data and configuration
• Develop UAT Test Scripts
19
• Validate all data migrated
• Comprehend the data in the prior system and
how it translates to Community Development
Data Validator / UAT Testing 20-30%
• Verify the data that was validated
• Participate in UAT Testing, execute test scripts and
provide feedback
• The client team or DSI team discovers a need to change the project.
• The authorized client project manager or DSI Project Manager is notified and a CCA is initiated.
20
• The written project change request is reviewed by all necessary parties and either accepted or rejected.
• If rejected, the change request is maintained in the project file for reference purposes.
• Any adjustments to schedule, scope, and/or cost are made to the overall project plan
• Copies of the official approved and signed CCA are forwarded to the customer project manager and DSI
Project Manager for the documentation archive. DSI will forward a copy to the Project Accounting Team
in the office to update the project information and budget (if necessary).
A request is made for a change to the agreed upon scope baseline. The request
may be internally or externally generated, must be formally written and
1 Request
communicated to the project manager, and may have been prompted by any
number of reasons or events.
If the request is in fact a change to the scope baseline, the project manager
assesses the impact on project schedule, budget and work products, using a
3 Assess
similar approach as the original project planning process, utilizing team member
expertise as needed.
The project manager documents the project impact and other critical
information in a CCA form. A summary of the change is recorded in a change
4 Document
order log. This log is required, and is a very useful tracking tool, and is included
in the project status report.
21
The project manager incorporates changes into the project's scope baseline in
6 Incorporate the form of such artifacts as contracts, statements of work, project plans,
requirements and design documents per the approved CCA document.
22
Proposal terms
• This Order Form and its Services are governed by the terms of the Dude Solutions, Inc. Subscription
Agreement found at https://www.dudesolutions.com/terms (https://www.dudesolutions.com/terms)
("Terms"), unless Subscriber has a separate written agreement executed by Dude Solutions, Inc. ("DSI")
for the Services, in which case the separate written agreement will govern. Acceptance is expressly
limited to these Terms. Any additional or different terms proposed by Subscriber (including, without
limitation, any terms contained in any Subscriber purchase order) are objected to and rejected and will
be deemed a material alteration hereof.
• Acceptance of this Order Form on behalf of a company or legal entity represents that you have authority
to bind such entity and its affiliates to the order, terms and conditions herein. If you do not have such
authority, or you do not agree with the Terms set forth herein, you must not accept this Order Form and
may not use the Service.
• The Effective Date of the Agreement between Subscriber and DSI is the date Subscriber accepts this
Order Form.
Additional information
• DSI fees do not include any taxes, levies, duties, or similar government assessments for which
Subscriber may be responsible. Tax exemption certifications can be sent to
accountsreceiveable@dudesolutions.com (mailto:accountsreceiveable@dudesolutions.com).
• Billing frequency other than annual is subject to additional processing fees.
• Please reference Q-191374 on any applicable purchase order; address purchase order to: Dude
Solutions, 11000 Regency Parkway, Suite 400, Cary, NC 27518
• Dude Solutions, Inc. maintains the necessary liability coverage for its products and professional services.
Proof of insurance can be provided upon request.
23
Signature
Presented to:
Q-191374
December 15, 2020, 8:08:42 PM
Accepted by:
Printed Name
Signed Name
Title
Date
24
CITY OF LAKEPORT
City Council
City of Lakeport Municipal Sewer District
Lakeport Redevelopment Successor Agency
Lakeport Industrial Development Agency
Municipal Financing Agency of Lakeport
STAFF REPORT
RE: Recreation Feasibility Study MEETING DATE: 1/19/2021
BACKGROUND/DISCUSSION:
Approximately 18 months ago a group of interested parties began meeting regularly to discuss the possibilities
of improving recreational opportunities in Lakeport. Through the challenges posed by COVID 19, the group
continued to meet virtually and the interest expanded to include interested parties county-wide. This group has
become the Lake County Recreation Task Force (LCRTF).
After many discussions it became apparent professional services would be necessary to thoroughly evaluate the
regions recreation opportunities.
Last October, the City assisted the LCRTF in issuing a Request for Proposal (RFP) from qualified consulting firms
to conduct and prepare a needs assessment and feasibility study so the LCRTF can determine whether to
proceed with planning, funding and creating an indoor/outdoor Multi-generational Recreation Center or
Centers.
The objectives for the study are as follows:
1. Engage the community and conduct necessary research and analysis to identify and evaluate community
need for a recreation facility, including evaluating current recreational facilities in and around the
Westshore communities and determining the geographic draw area of the Center(s); (engagement to
include but not be limited to: review of survey results on this issue, interviews with local stake holders,
key staff, a community open house, and/or other alternative engagement as proposed and
recommended);
2. Assess partnership opportunities, including identification of collaborative partners in the public, private
and not-for-profit sectors, and how such partnerships impact the funding and operation of the facility;
3. If a recreation facility is needed, determine several scoping options regarding facility and program
scope, size, features and amenities, and prepare an initial cost estimate for each option, broken down
by facility features and amenities; (scoping options should include a comprehensive
community/recreation center and a minimal center as “book-ends” along with two or three other
scoping options in between)
The scope of services for this project is limited to performing a needs assessment and determining whether the
facility is feasible for the Lake County community, and, if so, the size and amenities to include in such a facility
and how the Center(s) may be funded and operated. The project is not expanded beyond the need’s assessment
and feasibility study; thus, at this point, there is no request for architectural renderings or other information
beyond a feasibility study as detailed herein. At this time, there is no commitment by the Committee to build a
facility/facilities.
The RFP generated six proposals. A five-person selection committee made up of City staff and other LCRTF
members reviewed the proposals and selected BCA as the top consultant. A copy of the proposal is attached for
reference.
The study will be conducted in two phases. The first phase includes performing a project overview, market
analysis, generating a citizen participation plan, determining partnerships and reviewing findings with the LCRTF.
If determined feasible, the second phase could include more technical, location specific tasks, including
conceptual layout and design, project capital cost estimates, operational analysis and an all-inclusive report.
While the total cost of the proposal is $150,535, we will only be initially engaging the consultant for phase 1. On
January 11, 2021, in a meeting of the LCRTF, the County of Lake Community Services Department and the City of
Clearlake verbally committed to partner with the City of Lakeport to equally share in the cost of phase 1 which is
$58,740.
The City of Lakeport will contract the consultant, collect contributions from the partners and track contributions
as equity sharing in the development of this project. Staff feels confident that if the project is determined
feasible additional partners will contribute in the equity sharing to fund phase 2.
OPTIONS:
1. Authorize the City Manager to execute a PSA with BCA.
2. Do not authorized and provide staff direction.
FISCAL IMPACT:
None $20,000 Budgeted Item? Yes No
Budget Adjustment Needed? Yes No If yes, amount of appropriation increase: $
Affected fund(s): General Fund Water OM Fund Sewer OM Fund Other:
Comments:
SUGGESTED MOTIONS:
Nicholas Walker
Finance Director
City of Lakeport
225 Park Street
Lakeport, CA 95453
On behalf of BCA Architects, it is with great enthusiasm that we share our qualifications and proposal
for the City of Lakeport and Lake County Recreation Task Force’s Recreation Center Feasibility Study. As
one of the top public works architects in the State of California, we pride ourselves in assisting our clients
in the process of developing successful visions for their projects. Indelibly this starts with feasibility. Is
the project vision marketable, and can the design be funded and operated in an efficient manner?
For this project, BCA Architects is partnering with Aquatic Design Group, the premier aquatics design
team in the State, to help develop a concept for the recreation and aquatics projects. We are also
partnering with Shellito Training & Consulting, which is lead by Mike Shellito - the former parks and
recreation director for the City of Roseville — to generate a detailed operational analysis of the study.
Cumming Corporation, a professional cost estimator, will provide construction estimates based on
the concept design. This team was responsible for the successful North Natomas Community Center
and Aquatics Complex Feasibility Study first developed in 2014, which has led to the funding and
construction of the project for the City of Sacramento and is planned to be occupied in June of 2021. As
an aside, BCA Architects developed needs assessments and helped Lakeport USD to pass their general
obligation bond in 2014. Because of this experience, we are very familiar with the community and the
surrounding amenities.
We believe our detailed approach to this project, coupled with the experience and knowledge we bring
in recreation and aquatics facilities is second to none. This will provide a firm foundation under which
the City and County can make educated decisions as to the future potential for this project. We welcome
your positive review of our qualifications and proposal and look forward to the opportunity to making
this dream a reality.
Sincerely,
“
possibility of renovating the existing facilities at
Westside Community Park and Quail Run Fitness City Manager and is now a consultant for projects
Center to meet these needs, but understand just like this one all over California. Lastly, Aquatic
extensive modernization would be necessary to Design Group, a nationally-recognized leader in the
serve the community in a viable capacity. programming, design and operations of aquatics
facilities, will bring their experienced perspective to
I have found BCA’s team to be a valuable partner bear on the City of Lakeport’s project.
“
for me and staff at the City of Sacramento. In
particular, BCA has many strengths, including: the
development of multiple creative design solutions
for the proposed aquatic complex and community
center; locating and evaluating alternative funding
sources; consideration of all aspects of capital and
operational costs; successfully building consensus
with multiple stakeholders to create a primary
design that appeals to the City, while considering
influencing factors of the community at large; and
providing outstanding professional service and
Our approach is centered on engaging your
stakeholders and understanding their needs. We
will collaborate with and discern varying inputs
from the project stakeholders, including the City of
Lakeport, County of Lake, Lake County Recreation
Task Force, potentially the City of Clearlake and
the community. The BCA Team will facilitate
information-gathering workshops, document and
discern their input, analyze available data, perform
financial analyses and prepare an operating pro
forma for the project. Ultimately, our team will
value from all aspects of their project including fee,
deliver a report that provides the data, research
scope, and staffing.
and analysis to the City and the Task Force to make
Camille Wise, Superintendent an informed decision with which to move forward.
Parks & Recreation, City of Sacramento
City of Lakeport/The Lakeport County RTF 4
d. Work Plan
WORK PLAN
d
d | WORK PLAN
The BCA, ADG, Shellito Team is well versed Task 2: Market Analysis
in the ability to provide a myriad of services, 3 weeks
including but limited to feasibility study, master
planning, design, construction management Perhaps one of the most important first steps is
and construction administration. Most recently, to understand what the market offers currently in
this team came together on the North Natomas the region as it pertains to fitness, recreation and
Community Center and Aquatics Complex for aquatics to tell us what facilities might compete with
the City of Sacramento. This project, which what the City and County have envisioned and/or a
began in 2014 as a feasibility study not unlike gap in current facilities offerings and amenities that
your own, is now under construction and is this project could provide. Likewise, understanding
planned to be complete in June 2021. From that of the demographics and what is needed to support
experience, we have many lessons learned and the population will help define the vision.
have crafted an approach that will help the City Deliverables: Demographic analysis document,
of Lakeport and Lake County make educated survey/research of like facilities/amenities
decisions as to the feasibility of this project. In Responsible:
particular, we recognize the need to create a
strong vision, analyze the opportunities and risks
that influence that vision, create a conceptual Task 3: Citizen Participation Plan
design, determine the estimated cost of both 4 weeks (up to 2 interview meetings)
building and operating the proposed facilities The team will generate an electronic survey with
and perhaps, most importantly, understanding questions vetted by the client and team, as well as
how to fund that vision. The following tasks, identify key stakeholders to conduct interviews.
responsible parties, schedule and deliverables This might include strategic partners, but certainly
reflect our approach for delivering these services: community members and users to further refine
the vision and needs of the project.
PHASE 1
Deliverables: Survey and interview results
Task 1: Perform the Project Overview Responsible:
3 weeks (up to 3 meetings)
In order to begin the process, our team will meet Task 4: Partnerships
the team of constituents (City, County and other 1 week
invested parties) and their representatives (i.e.
The Team will identify potential partners, including
Committee) to discuss the goals for the project
user groups, financial and educational partners,
and begin the visioning process. This includes
developers and community groups.
understanding the reasons why the jurisdiction(s)
are pursuing the project, like facilities that may Deliverables: Partner list with contact information
be considered as a model and any project site(s)/ Responsible:
existing facilities that may be good candidates for
adaptation. If they exist, the Team will review any
existing as-built documentation for like facilities or Task 5: Review Preliminary Findings
possible sites. with the Committee
2 weeks (up to 2 meetings)
Deliverables: Meeting agendas and minutes
including a programmatic or visioning document The team will present preliminary findings of
Tasks 1-4 to the committee, solicit and incorporate
Responsible: feedback.
Deliverables: Preliminary findings report
Responsible:
MAY
JUN
JUL
10. Final Report 8hr = $3,000 16hr = $3,200 16hr = $2,560 8hr = $800 4hr = $300 $9,860
Sub Totals $30,000 $18,000 $15,360 $4,800 $1,650 $70,610
Consultant Fees (Actual Fee + 15%) Sub Total Total
Aquatic Design (Aquatic Design Group) - Phases 1 & 2 $25,000 $28,750
Operational Analysis (Shellito Consulting) - Phases 1 & 2 $25,000 $28,750
Professional Cost Estimating (Cumming) - Phase 2 Only $7,600 $8,740
Reimbursibles
Reimbursible Expense Budget $13,685
Totals
Phase 1 $58,740
Phase 2 $91,795
TOTAL $150,535
Exclusions Assumptions
Work not listed in Tasks 1-10; Topographic Survey The cost of scanning existing plans and
and Boundary Survey; Economic Impact Study; documentation shall be reimbursed by the City;
As-Built documentation – surveys, title reports, Travel costs, including driving mileage and flight
geological or hazardous materials reports, etc; costs, shall be reimbursed by the City.
Multiple Site Designs
DEVIATIONS
g
f
f | DISTINGUISHING FEATURES
The unique characteristics of the BCA Team Group and Shellito Training & Consulting was
are three-fold: knowledge of this project, our selected through a competitive process to
comprehensive approach to project delivery and continue with design and construction oversight
our extensive portfolio of related experience (both of the project in 2017. She and the City were also
as a team and individually). Section c. Project successful in bringing other partners to the table.
Understanding & Approach highlights our project The Natomas Unified School District and Los Rios
knowledge and comprehensive approach. Community College District, both of whom have
educational campuses adjacent to the project site,
EXTENSIVE RELATED PORTFOLIO have entered into joint-use agreements to share in
BCA Architects, Aquatic Design Group and Shellito the financing and regular operations expenses of
Training & Consulting have an abundance of the facility. Now, six years later, the project is under
experience with similar projects, as highlighted construction and is expected to open by June
throughout this proposal. Our most recent work 2021. The $40 million complex features the only
together is with the City of Sacramento on the 50-meter, Olympic-size pool in the Sacramento
development of the North Natomas Community region and will attract visitors and athletes from
Center & Aquatics Complex. We started with throughout the State.
the development of a Feasibility Study in 2014,
The team members’ other projects of particular
which served as a tool for City Councilwoman
relevance include the Cañada College Kinesiology
Angelique Ashby to garner excitement from her
& Wellness Center in Redwood City, the Alga Norte
fellow councilmembers and community to support
Community Park & Aquatic Center in Carlsbad, CA
(financially and otherwise) this new project in her
and the Roseville Aquatics Center & Mike Shellito
district of Sacramento. Ms. Ashby was successful in
Indoor Pool in Roseville, CA, which are highlighted
“selling” the project to her peers and constituents,
on the following pages.
and the team of BCA Architects, Aquatic Design
g | DEVIATIONS
BCA Architects does not propose any deviations from the requested scope at this time.
MICHELE GARGANO, AIA, LEED® AP BD+C, CDT, Senior Project Manager, Client
Leader & Associate | 20 Years of Experience | B.Arch, B.S. Architecture—Washington
State University | Architect, CA No. C32550
Michele brings 20 years of architectural experience in the design of major public works
projects. Her expertise includes assisting clients in securing funding; creation of feasibility studies,
facilities master plans and facilities needs assessments; estimating construction costs; project
management; and convening with stakeholders for collaboration in defining facilities needs.
RACHEL CLEMENTE, aAIA, LEED® AP, CDT, Senior Designer | 21 Years of Experience
| B.S. Architecture—University of Santo Tomas | Architect, Philippines
A senior designer with more than 21 years of experience, Rachel offers leadership and
influence to the design of several of BCA’s projects. She establishes design parameters,
architectural vocabulary and direction for all of the firm’s projects. She brings a broad background in
educational, commercial and institutional facilities and offers a well-rounded perspective to projects.
Cañada College Aquatics Complex & Wellness Emerald Glen Aquatic Center Business Plan—
Center—San Mateo CCCD, Redwood City, CA City of Dublin, CA
Aquatics Building Replacement—Fremont Hills Parks & Recreation Department Business Plan—
Country Club, Fremont, CA City of Dublin, CA
Skyline College Recreational & Indoor Aquatics Parks, Recreation & Community Services
Complex—San Mateo CCCD, San Bruno, CA Operational Assessment, Cost of Service Study
& Revenue/Cost Recovery Fee Policy—City of
Redwood City, CA
Aquatic Design Group
North Natomas Community Center & Aquatics CV Starr Community & Aquatic Center
Complex—City of Sacramento, CA Operational Efficiency Study—Mendocino Coast
Recreation & Park District, Fort Bragg, CA
Cañada College Aquatics Complex & Wellness
Center—San Mateo CCCD, Redwood City, CA Simpkins Family Swim Center Business Plan—
Santa Cruz County, Santa Cruz, CA
Elk Grove Aquatics Center—City of Elk Grove, CA
Parks Master Plan for Jackson Township—
East Oakland Sports Center—City of Oakland, CA Sacramento County, Sacramento, CA
Dolores Bengtson Aquatic Center—City of
Pleasanton, CA Cumming
Roseville Aquatics Complex—City of Roseville, CA
Roseville Aquatics Complex—City of Roseville, CA
Multi-Sports Complex Concept—City of
Balboa Park Pool Renovation—City of San Fairfield, CA
Francisco, CA
Community & Aquatics Center—City of San
Recreation Swim Complex Master Plan—City of Carlos, CA
South Lake Tahoe, CA
Reed & Grant Sports Park with Gym, Sport Fields
Antelope Aquatics Complex—Sunrise Recreation & Community Building—City of Santa Clara, CA
& Park District, Antelope, CA
Recreation Center Rehabilitation/Replacement
Feasibility Study—City of South Lake Tahoe, CA
Shellito Training & Consulting
North Natomas Community Center & Aquatics Central Park Development with Sports Park/
Complex—City of Sacramento, CA Aquatic Center—City of Indio, CA
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