Symantec Backup Exec 2010

R2

Quick Installation Guide

20047221
The software described in this book is furnished under a license agreement and may be used
only in accordance with the terms of the agreement.

Documentation version: 2010

PN: 20047221

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Installing Backup Exec
This document includes the following topics:

■ System requirements

■ Before you install

■ About the Backup Exec service account

■ Installing a typical installation of Backup Exec

■ Installing additional Backup Exec options to the local media server

■ About upgrading from previous versions of Backup Exec

■ Post-installation tasks

System requirements
The following are the minimum system requirements to run this version of Backup
Exec:
4 Installing Backup Exec
System requirements

Table 1-1 Minimum system requirements

Item Requirements

Operating system You can find a list of compatible operating systems, platforms, and
applications at the following URL:

http://entsupport.symantec.com/umi/V-269-1

You cannot install a Backup Exec media server on a computer that

runs the Windows Server Core installation option of Windows Server
2008. You can only install the Backup Exec Remote Agent for Windows
Systems on Server Core computers.

You cannot install SQL Express or SQL Server 2005 on a Windows

Server 2008 computer that is configured in a Read Only Domain
Controller (RODC) role. The Read Only Domain Controller role does
not let you use the local accounts which are required for SQL Express
and SQL Server 2005. When you install Backup Exec on an RODC
computer you must select a remote SQL instance for the Backup Exec
Database.

Additional You can use Backup Exec with Microsoft Windows Microsoft
application Operations Manager (MOM) 2005.
support

Internet browser Internet Explorer 6.0 or later. Service Pack 1 is required for SQL Server
2005 Express.

Processor Intel Pentium, Xeon, AMD, or compatible.

Memory Required: 512 MB RAM

Recommended: 1 GB RAM (or more for better performance)

Note: RAM requirements may vary depending on the operations
performed, the options installed, and the specific computer
configuration.

For the Central Admin Server Option: 512 MB RAM required, 1 GB

recommended.

Virtual Memory Recommendations: 20 MB above the Windows

recommended size for total paging file size (total for all disk volumes).
Refer to your Microsoft Windows help documentation for instructions
on how to view or set the paging file size.
 Installing Backup Exec 5
Before you install

Table 1-1 Minimum system requirements (continued)

Item Requirements

Installation disk 1.44 GB (Typical installation)

space
2.32 GB (Includes all options)
Note: Disk space requirements may vary depending on the operations
performed, the options installed, and the specific system configuration.
Backup Exec database and catalogs require additional space. An
additional 330 MB is required for SQL Express.

Other Hardware The following hardware is recommended:

■ Network interface card or a virtual network adapter card.

■ CD/DVD drive.
■ (Recommended) A mouse.
■ (Optional for pager notification) Modem that Microsoft Windows
supports.
■ (Optional for printer notification) Printer that Microsoft Windows
supports.

Storage Hardware You can use storage media drives, robotic libraries, removable storage
devices, and non-removable hard drives.

You can find a list of compatible devices at the following URL:

http://entsupport.symantec.com/umi/V-269-2

Support is available for the first drive in each robotic library when
you purchase Backup Exec. To enable support for each additional
robotic library drive, you must purchase the Backup Exec Library
Expansion Option.

See “Installing a typical installation of Backup Exec” on page 7.

Before you install

Before you install Backup Exec, you should do the following:
■ Run the Backup Exec Environment Check on the computer on which you want
to install Backup Exec. The Environment Check analyzes the computer to make
sure that the installation process can complete. If Backup Exec finds
configuration issues that can be fixed during the installation, or that may
prevent the installation, warnings appear. Although the Environment Check
runs automatically during installation, you may want to run it manually before
you install Backup Exec or before you back up data with Backup Exec.
6 Installing Backup Exec
About the Backup Exec service account

■ Install the storage device hardware (controller, drives, robotic libraries) on

the media server. Refer to the documentation that is included with your storage
device hardware for installation instructions. Use the appropriate Windows
hardware setup functions to configure your controller and storage devices.
Refer to your Microsoft Windows documentation for more information.
■ Check your Windows security settings to make sure that they work properly
with the Backup Exec service account.
See “About the Backup Exec service account” on page 6.
■ If the drive on which you want to install Backup Exec is encrypted or
compressed, and you would like to use a default SQL Express database, verify
that an unencrypted and uncompressed drive is available for SQL Express
installation.
■ Check the computer name of the computer on which you want to install Backup
Exec. It should only use standard ANSI characters. You may receive errors if
you install Backup Exec on a computer with a name that uses non-standard
characters.
■ If you want to install Backup Exec to a non-English version of Windows,
download the SQL Express SP3 setup file from the Microsoft Web site before
you install Backup Exec if all of the following are true:
■ You want to use a local Backup Exec SQL Express instance.
■ You have non-English SQL Server instances on the computer on which you
want to install Backup Exec.

■ Exit all other programs.

About the Backup Exec service account

All Backup Exec services on the media server run in the context of a user account
that is configured for the Backup Exec system services. You can create this account
during the Backup Exec installation, or you can use an existing user account. To
create a service account for Backup Exec during installation, enter the name and
password of an Administrator account for the Backup Exec services to use.

Note: The Backup Exec service account and the Backup Exec System Logon Account
are set to the same user name when Backup Exec is installed. If you need to change
the user name for the service account is no longer used, then you should also
change the Backup Exec System Logon Account to use new credentials.
 Installing Backup Exec 7
Installing a typical installation of Backup Exec

If this computer is in a domain, enter a Domain Administrators account, or an

equivalent account that is part of the Domain Admins group. In the Domain list,
select or enter the Domain name.
If this computer is in a workgroup, enter an Administrators account, or an
equivalent account that is part of the Administrators group on the computer. In
the Domain list, select or enter the computer name.
The account that you designate for Backup Exec services, whether it is a new
account or an existing user account, is assigned the following rights:
■ Authenticate as any user and gain access to resources under any user identity.
■ Create a token object, which can then be used to access any local resources.
■ Log on as a service.
■ Administrative rights (provides complete and unrestricted rights to the
computer).
■ Backup operator rights (provides rights to restore files and directories).
■ Manage auditing and security log.
Due to security implementations in Microsoft Small Business Server, the service
account must be Administrator.
You cannot install Backup Exec with an account that has a blank password on
Windows Server 2003/2008 or XP computers unless Windows is configured to
allow it. If you try to do so, the following error message appears when Backup
Exec services are created:
The given password is not correct for account [server]\[username].
You can, however, configure Windows to allow for blank passwords. For more
information, see your Windows documentation.

Installing a typical installation of Backup Exec

A typical installation is designed for small or uncomplicated environments. In a
typical installation, Backup Exec makes many decisions for you, based on common
installation scenarios. If you prefer to set all of your options, you should use the
custom installation option.
8 Installing Backup Exec
Installing a typical installation of Backup Exec

Note: Before you install, make sure that your license keys for Backup Exec and
any agents or options are available. If you do not have license keys, go to the
following URL to activate the product:
https://licensing.symantec.com
License keys are required to install Backup Exec and its agents and options.
However, you can install a trial version of Backup Exec without a license key.

To install a typical installation of Backup Exec

1 From the installation media browser, click Install Products, and then select
Backup Exec.
If the Microsoft.NET Framework 3.5 SP1 is not already installed on this
computer, Backup Exec installs it. The installation of the Microsoft.NET
Framework may take some time.
2 On the Welcome panel, read the license agreement, and then click I accept
the terms of the license agreement.
3 Click Next.
4 On the Installation Type panel, click Typical Installation, and then click
Next.
For first-time installations and upgrade installations, the Backup Exec
Environment Check runs automatically after you click Next.
5 Review the results of the Environment Check.
6 Do one of the following:
■ If the Environment Check does not reveal any issues that may prevent a
successful installation of Backup Exec, click Next.
■ If the Environment Check reveals any issues that may prevent a successful
installation of Backup Exec, click Cancel to exit the wizard. Correct the
issues before you attempt to install Backup Exec again.

7 Select one of the following methods to enter license keys:

To enter license keys manually Do the following in the order listed:

■ Type the Backup Exec license key into

the license key field.
■ Click Add.
■ Repeat for each license key for each
option or agent that you want to
install.
 Installing Backup Exec 9
Installing a typical installation of Backup Exec

To import license keys from a file Do the following in the order listed:

■ Click Import from file.

■ Select the besernum.xml file.

The default location for the besernum.xml

file is %allusersprofile%\Application
Data\Symantec\Backup Exec.

To install a trial version Leave the license key field blank.

8 Click Next.
9 On the Service Account panel, provide a user name, password, and domain
for an Administrator account that the Backup Exec system services can use.
10 If you want to change the directory where Backup Exec files are installed,
click Change, and then select a new location.
11 Click Next.
12 On the Remote Computers panel, do one of the following:

To push-install the Remote Agent for
Windows Systems to a single remote
computer
Do the following in the order listed:
■ Click Add, and then select Add a
Single Computer.
■ Enter the name of the remote
computer, and then enter the
credentials for the remote computer.
■ Click Next.

To push-install the Remote Agent for
Windows Systems to multiple remote
computers
Do the following in the order listed:
■ Click Add, and then select Add
Multiple Computers with the Same
Settings.
■ Enter the name of a remote computer,
and then click Add to List. Repeat this
step for each remote computer that
you want to install the Remote Agent
on.
■ Enter the credentials for the remote
computers.
■ Click Next.

To skip the installation of the Remote Go to step 13.

Agent for Windows Systems
10 Installing Backup Exec
Installing additional Backup Exec options to the local media server

13 Click Next.
14 Review the installation summary, and then click Install.
The installation process creates an installation log named Bkupinst.htm on the
computer where Backup Exec is installed.

Installing additional Backup Exec options to the local

media server
You can install agents and options when you install Backup Exec. However, if you
have already installed Backup Exec and want to install additional options, review
the documentation for those options to ensure that your system meets all minimum
requirements. The Backup Exec services may be stopped while the additional
options are installed. If any active jobs are running, you are prompted to stop
them, or to wait for the jobs to finish.

Note: If you install Backup Exec through Terminal Services and the installation
media is on a shared drive (network share) you must install using a UNC path.
Installation by mapped drives is not supported.

If you installed the trial version or the Not For Resale (NFR) edition of Backup
Exec, you can install trial versions of the additional options. If you have a licensed
version of Backup Exec, you can use a trial version of most options and agents for
a specified period of time.

Note: If the Central Admin Server Option is installed, and you want to install
additional options on a managed media server, you can pause the managed media
server. When a managed media server is paused, the central administration server
does not delegate jobs to it. When the installation is complete, un-pause, or resume,
the managed media server.

To install additional Backup Exec options to the local media server

1 On the Tools menu, click Install Options and License Keys on this Media
Server.
2 Select one of the following methods to enter license keys:
 Installing Backup Exec 11
About upgrading from previous versions of Backup Exec

To manually enter license Do the following in the order listed:

keys
■ Type a license key into the license key field.
■ Click Add.
■ Repeat for each license key for each option or agent
that you want to install.

To import license keys from Do the following in the order listed:

a file
■ Click Import from file.
■ Select the besernum.xml file.

To install a trial version Leave the license key field blank.

3 Click Next.
4 Select the additional options that you want to install, and then click Next.
5 If you are prompted, enter information or choose settings for the additional
options that you want to install. Click Next after each selection.
6 Read the Backup Exec installation summary, and then click Install.
The Backup Exec services are stopped while the additional options are
installed. If any active jobs are running, you are prompted to stop them, or
to wait for the jobs to finish.
When the installation is complete, the services are restarted.
7 Click Finish.

About upgrading from previous versions of Backup

Exec
You can use the Backup Exec installation media to upgrade from Backup Exec
version 11d and later to the current version. No separate upgrade utility is
necessary. The current version of Backup Exec replaces any previous versions.
Separate installations of different versions cannot exist on the same computer.
Most settings and all catalogs and all data directories from previous versions of
Backup Exec are kept, unless you choose to remove them. Backup Exc 2010 R2
can read and restore data from any previous version of Backup Exec or Backup
Exec for NetWare, except where Symantec has made end-of-life decisions.
When you upgrade, Backup Exec automatically converts your existing definitions,
configurations, and jobs to the current version. If any aspect of the data migration
fails, then Backup Exec displays an error message stating that the upgrade did
not complete successfully. Backup Exec provides you with the choice to either
12 Installing Backup Exec
About upgrading from previous versions of Backup Exec

return to the previous version of Backup Exec or to continue with the upgrade. If
you choose to continue with the upgrade, then devices, media, and jobs are not
migrated from the previous version of Backup Exec.
Backup Exec 2010 R2 provides backward compatibility as follows:
■ Backup Exec 2010 R2 can communicate with Backup Exec 12 Remote Agent
for Windows Systems and later.
■ Backup Exec 2010 R2 can communicate with Backup Exec for NetWare 9.2
Remote Agent.
■ Backup Exec 2010 R2 Central Admin Server Option server can communicate
with Backup Exec 12.5 (with the appropriate patch) or Backup Exec 2010 (with
the appropriate patch) for the purpose of rolling upgrades.
■ Backup Exec 2010 R2 Command Line Applet is compatible with Backup Exec
12 and later.
A Backup Exec 2010 R2 Remote Administration Console can manage media servers
on which Backup Exec version 11d and later is installed. However, if the media
server uses a previous version of Backup Exec, you cannot use any of the new
features of the current version. If you want to use the features of the current
version, you must use the current version on both the Remote Administration
Console and the media server. A Remote Administration Console that uses a
previous version of Backup Exec cannot be used with a media server on which the
current version is installed. For example, a Backup Exec 2010 Remote
Administration Console cannot manage a Backup Exec 2010 R2 media server.
However, a Backup Exec 2010 R2 Remote Administration Console is
backward-compatible with a Backup Exec 2010 Remote Administration Console.
Before you upgrade Backup Exec, do the following:
■ Delete the job histories and the catalogs that you no longer need to shorten
the upgrade window.
■ Run a database maintenance job.
■ Upgrade any existing instances of SQL Server 2000 to either SQL Server 2005
with SP3 or to SQL Server 2008.
You cannot change the configuration of your media servers during an installation.
For example, you cannot change a central administration server to a managed
media server. If you want to change the configuration of your media servers, do
it either before or after you upgrade to the current version. You cannot change
the database location during the upgrade process. If you want to change the
database location after the upgrade, use BEUtility.
To upgrade the options that are installed on remote computers, you must reinstall
them. Options that are push-installed are not upgraded until you reinstall them.
 Installing Backup Exec 13
Post-installation tasks

The Remote Agent for Windows Systems and the Advanced Open File Option are
push-installed.

Note: If you upgrade from a previous version of Backup Exec that uses a
non-English version of Windows, you must download the SQL Express SP3 setup
file for that language from the Microsoft Web site.

See “Installing a typical installation of Backup Exec” on page 7.

Post-installation tasks
For best results before starting Backup Exec, do the following:
■ Make sure that your storage devices are connected and configured properly.

■ Decide if your backup will be to a tape device or a disk device. You can configure
both devices when you prepare your Backup Exec environment.
Note the following:
■ If you’re backing up to a tape device, verify that the device is supported.
You can install drivers for the devices when you configure your Backup
Exec environment.
■ If you’re backing up to a disk device using the Backup-to-Disk feature,
decide where you can create a backup folder. You should create it on a disk
that won’t be included in the backup jobs and that has enough free space
to contain the backup job.

■ Understand how Backup Exec provides overwrite protection for your media.

■ Understand the default media set and its four-week overwrite protection
period.

■ Learn about creating new media sets with weekly, monthly, or quarterly
retention periods.

■ Decide which resource credential you want your Backup Exec logon account
to use when browsing and making backup selections. You can use an existing
Backup Exec logon account, or create a new one.

■ Decide the format that you want to display all reports, either HTML or Adobe
Portable Document Format (PDF). The default setting is HTML.
14 Installing Backup Exec
Post-installation tasks