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Candidatul ideal:

- Minim studii medii şi cursuri de birotică-secretariat;


- Limba engleză, nivel avansat, prezintă un avantaj sau alte limbi de circulaţie
internaţională;
- Cunostinţe operare calculator (Word, Excel, Power Point, Internet);

-Contabilitate primară - factura, chitanţă, ordin de plată, registru de casă


- Abilităţi de organizare, comunicare şi relaţionare;
- Capacitate de lucru în condiţii de stres;
- Orientare catre rezultate şi respectare a termenelor;
- Atenţie la detalii, răbdare;
- Capacitate de concentrare pe priorităţi;
- Confidenţialitate;
- Carisma, prezenţă agreabilă.

Responsabilităţi:

- Întocmeşte agenda zilnică a managerului;


- Deplasări cu maşina la banca, firme colaboratoare, vamă, instituţii de stat;
- Corespondenţa engleză/română - e-mail, fax;
- Menţinerea relaţiei cu clienţii;
- Contabilitate primară (registru de casă, facturi, chitanţe, internet banking);
- Secretariat/ administrative;
- Cercetare de piaţa pe diferite segmente, căutare locaţii pentru evenimentele organizate
de companie; identificare furnizori, parteneri media;
- Ofertarea şi urmărirea contractelor (bugete, termene, rezultate);

- Menţine relaţia cu departamentele interne.

Beneficii: - Oportunităţi de dezvoltare profesionala; - Maşina de serviciu - Telefon


Program: 9 ore pe zi (în general 9:00-18:00), 5 zile pe săptămână (luni-vineri).

Tasks

• Operate office machines, such as photocopiers and scanners, facsimile machines,


voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database systems, either
manually or using a computer.
• Communicate with customers, employees, and other individuals to answer
questions, disseminate or explain information, take orders, and address
complaints.
• Open, sort, and route incoming mail, answer correspondence, and prepare
outgoing mail.
• Compile, copy, sort, and file records of office activities, business transactions, and
other activities.
• Compute, record, and proofread data and other information, such as records or
reports.
• Type, format, proofread, and edit correspondence and other documents, from
notes or dictating machines, using computers or typewriters.
• Complete work schedules, manage calendars, and arrange appointments.
• Review files, records, and other documents to obtain information to respond to
requests.

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Tools & Technology

Tools used in this occupation:

Laser printers — Computer laser printers


Photocopiers — Photocopying equipment
Scanners — Data input scanners
Special purpose telephones — Multi-line telephone systems
Typewriters — Electric typewriters

Technology used in this occupation:

Accounting software — Billing software; Bookkeeping software; Intuit QuickBooks


software
Data base user interface and query software — Alpha Software Alpha Five; IBM
Check Processing Control System CPSC; Microsoft Access; St. Paul Travelers e-CARMA
Document management software — Filing system software; Records management
software; Transcription system software
Spreadsheet software — Microsoft Excel
Word processing software — Microsoft Word

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Knowledge

Clerical — Knowledge of administrative and clerical procedures and systems such as


word processing, managing files and records, stenography and transcription, designing
forms, and other office procedures and terminology.
Customer and Personal Service — Knowledge of principles and processes for providing
customer and personal services. This includes customer needs assessment, meeting quality
standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language
including the meaning and spelling of words, rules of composition, and grammar.

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Skills

Active Listening — Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
Reading Comprehension — Understanding written sentences and paragraphs in work
related documents.
Speaking — Talking to others to convey information effectively.
Social Perceptiveness — Being aware of others' reactions and understanding why they
react as they do.
Time Management — Managing one's own time and the time of others.
Writing — Communicating effectively in writing as appropriate for the needs of the
audience.
Service Orientation — Actively looking for ways to help people.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions or approaches to problems.

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Abilities

Oral Comprehension — The ability to listen to and understand information and ideas
presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so
others will understand.
Speech Clarity — The ability to speak clearly so others can understand you.
Written Comprehension — The ability to read and understand information and ideas
presented in writing.
Speech Recognition — The ability to identify and understand the speech of another
person.
Written Expression — The ability to communicate information and ideas in writing so
others will understand.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Category Flexibility — The ability to generate or use different sets of rules for
combining or grouping things in different ways.
Deductive Reasoning — The ability to apply general rules to specific problems to
produce answers that make sense.
Information Ordering — The ability to arrange things or actions in a certain order or
pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words,
pictures, mathematical operations).

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Work Activities

Interacting With Computers — Using computers and computer systems (including


hardware and software) to program, write software, set up functions, enter data, or process
information.
Communicating with Supervisors, Peers, or Subordinates — Providing information to
supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in
person.
Documenting/Recording Information — Entering, transcribing, recording, storing, or
maintaining information in written or electronic/magnetic form.
Performing Administrative Activities — Performing day-to-day administrative tasks
such as maintaining information files and processing paperwork.
Getting Information — Observing, receiving, and otherwise obtaining information from
all relevant sources.
Communicating with Persons Outside Organization — Communicating with people
outside the organization, representing the organization to customers, the public,
government, and other external sources. This information can be exchanged in person, in
writing, or by telephone or e-mail.
Processing Information — Compiling, coding, categorizing, calculating, tabulating,
auditing, or verifying information or data.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to
prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal Relationships — Developing constructive
and cooperative working relationships with others, and maintaining them over time.
Performing for or Working Directly with the Public — Performing for people or
dealing directly with the public. This includes serving customers in restaurants and stores,
and receiving clients or guests.

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Work Context
Electronic Mail — How often do you use electronic mail in this job?
Telephone — How often do you have telephone conversations in this job?
Contact With Others — How much does this job require the worker to be in contact with
others (face-to-face, by telephone, or otherwise) in order to perform it?
Spend Time Sitting — How much does this job require sitting?
Structured versus Unstructured Work — To what extent is this job structured for the
worker, rather than allowing the worker to determine tasks, priorities, and goals?
Importance of Repeating Same Tasks — How important is repeating the same physical
activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and
over, without stopping, to performing this job?
Work With Work Group or Team — How important is it to work with others in a group
or team in this job?
Face-to-Face Discussions — How often do you have to have face-to-face discussions
with individuals or teams in this job?
Importance of Being Exact or Accurate — How important is being very exact or highly
accurate in performing this job?
Indoors, Environmentally Controlled — How often does this job require working
indoors in environmentally controlled conditions?

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Job Zone

Title Job Zone Two: Some Preparation Needed


Education These occupations usually require a high school diploma.
Some previous work-related skill, knowledge, or experience is usually
Related
needed. For example, a teller would benefit from experience working
Experience
directly with the public.
Employees in these occupations need anywhere from a few months to
Job Training one year of working with experienced employees. A recognized
apprenticeship program may be associated with these occupations.
These occupations often involve using your knowledge and skills to
Job Zone help others. Examples include sheet metal workers, forest fire fighters,
Examples customer service representatives, physical therapist aides, salespersons
(retail), and tellers.
SVP Range (4.0 to < 6.0)

There is 1 recognized apprenticeable specialty associated with this occupation:


Health Unit Coordinator
To learn about specific apprenticeship opportunities, please consult the U.S. Department
of Labor State Apprenticeship Information website.

For general information about apprenticeships, training, and partnerships with business,
visit the U.S. Department of Labor Office of Apprenticeship website.

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Education

Percentage of
Education Level Required
Respondents
52 High school diploma or equivalent
34 Bachelor's degree
12 Some college, no degree

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Interests

Interest code: CER

Conventional — Conventional occupations frequently involve following set procedures


and routines. These occupations can include working with data and details more than with
ideas. Usually there is a clear line of authority to follow.
Enterprising — Enterprising occupations frequently involve starting up and carrying out
projects. These occupations can involve leading people and making many decisions.
Sometimes they require risk taking and often deal with business.
Realistic — Realistic occupations frequently involve work activities that include practical,
hands-on problems and solutions. They often deal with plants, animals, and real-world
materials like wood, tools, and machinery. Many of the occupations require working
outside, and do not involve a lot of paperwork or working closely with others.

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Work Styles

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling
obligations.
Integrity — Job requires being honest and ethical.
Attention to Detail — Job requires being careful about detail and thorough in completing
work tasks.
Cooperation — Job requires being pleasant with others on the job and displaying a good-
natured, cooperative attitude.
Self Control — Job requires maintaining composure, keeping emotions in check,
controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Independence — Job requires developing one's own ways of doing things, guiding
oneself with little or no supervision, and depending on oneself to get things done.
Concern for Others — Job requires being sensitive to others' needs and feelings and
being understanding and helpful on the job.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and
to considerable variety in the workplace.
Social Orientation — Job requires preferring to work with others rather than alone, and
being personally connected with others on the job.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively
with high stress situations.

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Work Values

Relationships — Occupations that satisfy this work value allow employees to provide
service to others and work with co-workers in a friendly non-competitive environment.
Corresponding needs are Co-workers, Moral Values and Social Service.
Support — Occupations that satisfy this work value offer supportive management that
stands behind employees. Corresponding needs are Company Policies, Supervision:
Human Relations and Supervision: Technical.
Independence — Occupations that satisfy this work value allow employees to work on
their own and make decisions. Corresponding needs are Creativity, Responsibility and
Autonomy.