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If you have FAT32 partitions, it is much simpler than with NTFS. Just boot with a Win98
floppy and copy the NTLDR or NTDETECT.COM files from the i386 directory to the root
of the C:\ drive.
For NTFS:
If you get an error regarding a missing or corrupt hal.dll file, it might simply be the
BOOT.INI file on the root of the C: drive that is misconfigured
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Windows could not start because the following files is missing or corrupt
\WINDOWS\SYSTEM32\CONFIG\SYSTEM or \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
This is usually caused by connecting to your ISP while the Search Companion is open.
This problem is found in the Windows XP English language versions only.
Possible Solution:
4. Right-click the Srchasst.inf file, and then click Install. Windows will now attempt
to install the Search Companion files.
Note: You may be prompted for the Windows XP CD to complete the installation so
please have it ready.
If this continues to occur after disconnecting from the Internet, it may be caused by
corrupted files that have been cached. I have the three possible files that may be
causing this listed below. Open them in notepad so that you can determine the source
of the corruption.
• Balloon.xsl
• Bar.xsl
• Lclsrch.xml
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If you are missing files of a Windows component, then you can run the System File
Checker. Windows File Protection only monitors and maintains XP system components.
If it is a 3rd party application, you may need to reinstall that application to restore the
missing files.
Method #1:
Method #2:
You can also use System Restore to recover your system back to date before the files
were missing. To activate System Restore:
Go to Start>> All Programs>> Accessories>> System Tools>> System Restore.
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Problem:
"I get an error message: Setup was unable to open information file netoc.inf. Contact
your system administrator."
Possible Solution:
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Question:
When trying to launch an application, I receive an error that states it cannot find the
.exe file. It would open fine yesterday.
Answer:
Most likely, you have a virus that has made your .exe file associations corrupt. By
downloading the following file, it will automatically reset your .exe associations back
to their default settings in the Windows Registry.
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Missing Programs in All Programs Menu
Question:
I have a workstation that has an "empty" All Programs menu. The user of the
workstation cannot tell me what has caused the issue, only that the program listings
have suddenly disappeared. The programs themselves are still on the computer, they
just will not display in All Programs. How can I fix this?
Answer:
It is possible that a parasite of some sort has caused the issue. You should scan for
viruses and adware/malware as a precaution. I recommend the following scanners:
Adaware SE
AVG Anti-Spyware
AVG Virus Scan
Restart Windows.
If you are trying to access the Help and Support Center via a link in the Start Menu but
an error message that states: "Cannot find helpctr.exe" is produced. This quite
possibly is an App Paths issue. To restore the App Paths value for helpctr.exe,
download the following Registry fix:
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When running the troubleshooter in Help and Support I receive the following
error message; "An ActiveX control on this page is not safe." How can I fix
this?
If you are trying to use one of Help and Support's listed troubleshooters to fix a
specific issue, you may receive the following error message:
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You can password protect compressed (zipped) folders in Windows XP. Follow the
instructions outlined in the MSKB article below:
http://support.microsoft.com/default.aspx?scid=kb;en-us;306531&sd=tech
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DLLuser32.dll Error Message
The system DLLuser32.dll was relocated in memory. The application will not run
properly. The relocation occurred because the DLL C:\windows\system32\HHCTRL.OCX
occupied an address range reserved for windows system DLLs. The vendor supplying
the DLL should be contacted for a new DLL.
Fix:
Windows last update and having REALTEC audio in a system makes this happen. To
remedy this, run Hotfix KB935448 from Microsoft.
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Not all of the New Features are listed below, for more information on Service Pack 2,
refer to the Microsoft Article:
http://www.microsoft.com/windowsxp/sp2/default.mspx
• Enhanced Security
• Safer E-Mail Handling
• Enhanced Browser Security
• Easier Wireless Networking
Enhanced Security:
• Improved Windows Firewall: active for every network connection by default, but
easily configurable.
• Improved protection against computer attacks that use the remote procedure
call (RPC), like the Blaster worm.
• Microsoft Security Center: A feature of Service Pack 2 that allows users to
manage all aspects of their computer's security in a single window, including
firewall and antivirus configuration.
Service Pack 2 also includes some changes to the wireless networking interface. These
changes are designed to make it easier to understand which wireless networks are
available, what kind of security is configured for them, and how strong each
connection
Question:
Answer:
Svchost.exe was created to check the services that must run each time the system is
started. Svchost.exe is located here:
%SystemRoot%\System32 folder
If you would like to view the services that are running in each Svchost process, here's
how:
1. Go to Start>> Run. Type in:cmd [Enter] or click OK.
2. At the command prompt type in: tasklist /svc >c:\taskList.txt
Note: Copy and paste the above command for better accuracy.
Question:
I have just purchased a new 320 GB external hard drive that connects via a USB port.
It has come factory formatted using FAT32. I have heard that I should format the drive
using NTFS. What is your opinion on this?
Answer:
Instead of just giving you my recommendation, let me try to explain the two file
systems to help educate you on your decision.
<>Intro:
FAT32 (file allocation table) and NTFS (new technology file system) are two very
different file storage methods. The current Microsoft operating system, Windows XP,
can use either method and in fact, both FAT32 and NTFS can be used on the same
computer and can easily transfer files between them. Usually, the only time that you
will see this is when someone is using the FAT32 file system on a Windows XP
application to store system recovery tools. The reason why they would use a FAT32 for
this purpose is because NTFS cannot be booted from a floppy disc where FAT32 can
be.
<>FAT32:
FAT32 was developed for use with the Windows 98, SE and ME operating systems. It
still is available for use with Windows XP. Even though FAT32 can handle single
partitions up to 2 terabytes, it can only handle file sizes of up to 4GB (which can easily
be achieved by some backup programs). Security is also a huge consideration when
considering using FAT32. Anyone on a network that is FAT32 formatted can easily
delete data with little trouble. Generally speaking, the only time you would actually
need to use a FAT32 system is when you are dual booting a computer using an older
operating system.
<>NTFS:
NTFS was developed for the Windows NT (new technology) operating system and is
used in Windows 2000 and XP. The focus of NTFS' development was stability and
security. This file storage method has many benefits over the older FAT32 method:
All-in-all, NTFS is a much better choice for large volume drives. It accesses files much
quicker than does FAT32 because of its file indexing method
The product key used to install Windows XP is present on your machine in a non-
readable form. Click the "Download Now" button to install a tool necessary to view
your key code.
The Magical Jelly Bean Keyfinder is a freeware utility that retrieves your Product Key
(cd key) used to install windows from your registry. It has the options to copy the key
to clipboard, save it to a text file, or print it for safekeeping. It works on Windows 95,
98, ME, NT4, 2000, XP, Server 2003, Office 97, and Office XP.
Note: If Windows XP came packaged with your computer and is not the retail version
(with box), the key recovered may not be your own machines key but the OEM's bulk
install key.
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16-bit programs are not compatible with the 64-bit version, therefore they will not
install. However, the 64-bit XP platform is backwards-compatible with 32-bit programs.
If you attempt to install a 16-bit program on the 64-bit XP platform, you may receive
one of the following error messages:
Prior to editing a registry key, it is very important to ensure that you export a copy of
the registry key safely to a folder on your hard drive. In the event you should make an
editing mistake, you can safely return your operating system to normal with this
backup copy. Here's how:
You can also use the Windows Backup utility. Here's how:
-XP Pro users only-
Note: If you are using the Backup Utility to back up system settings and data files,
you will need to back up all of the data on your computer including the System State
data. System State data holds registry information, Windows File protection and Boot
files.
Now that the Backup Utility is installed, follow the same instructions above for the XP
Pro Users.
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