3 7

CUSTOMIZE YOUR FRESH PRODUCE SUSTAINABLE DUKE

2
EVENTS CAL ON CAMPUS Tap or bottled water?
Events@Duke, the Sign up for the Duke About 40 percent of
online calendar Duke Mobile Market by bottled water is
launched in 2008, has purchasing shares of municipal water from
new features and was a farmer‘s harvest, then a tap – but packaged
viewed nearly 1 million grab it at the gardens and sold.
times last year. and go.

N EWS YO U CA N U S E : : Vo l u m e 6 , I ss u e 2 : : M a rc h 20 1 1

Balancing
Work
and Life
WORK-LIFE BALANCE MAY BE A PROBLEM FOR MANY, BUT DUKE’S RESOURCES CAN HELP
s Juanita Sharper and her mother turned pages in a photo album, flexible work arrangements, were

A
“
vacation scenes flashed before their eyes. They laughed and told instituted after the Duke
stories about visits to Bermuda, Florida and Italy, but Sharper felt Women’s Initiative report in I realized I hadn’t
something was missing. 2003 highlighted work-life been taking much
“I realized I hadn’t been taking much time for myself lately, and that I balance as an issue, regardless of time for myself lately, and that
needed to get back to basics,” said Sharper, a financial analyst for the gender. Other benefits, such as
School of Medicine. wellness programs and generous I needed to get back to basics.”
To better balance her life, she made a small, yet powerful change: vacation time, have been in place — Juanita Sharper
turning her BlackBerry off at 6 p.m. for decades. Financial analyst, Duke’s School of Medicine
Now, instead of interrupting dinner or TV to answer e-mail from “Balanced lives help us all be
colleagues in Singapore who are 13 hours ahead, Sharper focuses more on as productive as possible, both on the job and off,” said Kyle Cavanaugh,
relaxing after her work day. “But,” she said, “I still check the BlackBerry vice president for Human Resources. “Yet each employee has different
just before I go to bed.” needs and options that vary as personal and professional lives change. That’s
Sharper’s experience is not unusual. As technology allows people to why we offer a host of policies to try and recognize the many aspects of
work anytime, anywhere, switching off the office is growing more difficult. leading a balanced life.”
That, coupled with the economic downturn, creates an atmosphere where Institutional policies and programs alone do not guarantee balance
healthy boundaries between work and personal lives can crumble. between work and personal life.
According to a survey in 2010 conducted by the Society for Human Dr. Jeff Brantley, founder and director of the Mindfulness-Based Stress
Resource Management, 89 percent of Americans say work-life balance is a Reduction Program at Duke Integrative Medicine, said individuals must
problem. A third of the 1,043 workers polled in the survey say the recession choose their priorities. He believes that self-awareness alleviates tension
upended that balance and that family and personal time have been inherent in balancing professional and personal priorities and suggested
sacrificed. asking every day what is in balance in one’s life, what is nourishing and
Faculty and staff have access to a range of Duke benefits and resources what one can and cannot change.
intended to help “Most people don’t stop to ask themselves, ‘am I out of balance?’ ”

“
balance work Brantley said. “They just wait until they get a migraine.”
Most people and family Carol Retsch-Bogart, a counselor in Duke’s Personal Assistance Service,
responsibilities, has found another special ingredient that helps people discover – and
don’t stop while helping rediscover – balance: enjoyment. “It is like a reset button,” she said.
to ask themselves, them achieve “Enjoyment brings everything back to neutral and re-fills the reservoir
‘am I out of balance?’ personal and of resiliency. It doesn’t much matter where it comes from. The important
professional goals. thing is making time for it.”
They just wait until Some of these
they get a migraine.” benefits, such Want to know how President Richard H. Brodhead
— Dr. Jeff Brantley as paid parental and Duke faculty and staff find balance between
Director, Mindfulness-Based leave, tuition their work and personal lives?
Stress Reduction Program at Duke Integrative Medicine reimbursement
Turn to Page 4 and 5 for their stories
and guidelines for

Cover image: Juanita Sharper, a financial analyst for the School of Medicine, and her >> See BALANCING WORK AND LIFE, PAGE 4 & 5
mother, Stephania Giddens, turn pages in a photo album of vacation scenes.

2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing This paper consists of 30% recycled
2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters post-consumer fiber. Please recycle after reading.
 Editor’s
Note
LEANORA MINAI
Leanora.Minai@duke.edu
H
ow do you maintain a healthy
balance between work and life?
Don’t miss the cover story in
this issue of Working@Duke. We talked
with a range of faculty and staff
members, including President Richard
H. Brodhead, to learn how they strike
a better balance.
Sue Wasiolek, assistant vice
president for student affairs and dean
of students, runs. Brodhead finds time
for a long walk, and a good read. Maureen
Oakes, a staff assistant, dances the waltz.
For me, achieving harmony
between my work and personal life
involves conscious choices about how
I spend my time. I’m doing well in some
areas but want to improve in others.
The good: I run four days a week,
eat healthy meals and try to get
sufficient sleep. As keeper of the family
social calendar, I schedule enough time
on weekends for chores, hobbies and
time with friends.
The bad: I don’t take renewal
breaks at work; I eat lunch at my desk.
Tony Schwartz, CEO of The Energy
Project and author of New York Times
bestseller, “The Way We’re Working Isn’t
Working,” encourages people to refuel
for high performance. Among his tips,
“take back your lunch.”
“Relaxing after intense effort
not only provides an opportunity to
rejuvenate, but also to metabolize and
embed learning,” Schwartz wrote in a
blog post for Harvard Business Review
in August 2010. “It’s also during rest
that the right hemisphere becomes
more dominant, which can lead to
creative breakthroughs.”
Let’s experiment. Take some
energy breaks, and let me know if you
notice a difference. I’ll report on our
discoveries in an upcoming issue.
Approximately 5,000 events
were published on the
calendars during 2010.
Events@Duke can be added
to your iGoogle page or
embedded on a website.
2
Newsbriefs
Run/Walk Club starts March 14
Chris Mullins never considered himself a runner, but when his step-
daughter urged him to join the Duke Run/Walk Club last fall, he
agreed it would be a rewarding way to move toward better health.
“I’ve lost 50 pounds since then, and my doctor has cut my
medications in half,” said Mullins, a senior accounting clerk in the
Auxiliaries Finance Office. “I’ve been running in the gym this winter,
but I’m looking forward to running with a group again this spring.”
LIVE FOR LIFE, Duke’s employee wellness program, will kick off
the 12-week session of the free Run/Walk Club on March 14. The
program caters to people at all fitness levels. Beginning runners and
walkers meet at 5:30 p.m. Mondays and Wednesdays at the East
Campus wall across from Whole Foods Market on Broad Street.
Advanced runners meet at the same time at Wallace Wade Stadium
on West Campus. Run/Walk clubs also meet at Durham Regional and
Duke Raleigh hospitals.
Register and take advantage of a “Fitness Fundamentals”
workshop on March 14. For more information, visit
hr.duke.edu/runwalk or call (919) 684-3136, option 1.
Be a Blue Devil student this summer
This summer, Duke faculty and staff and their children can enroll
in on-campus arts and sciences undergraduate summer courses
for academic credit and get a tuition grant that reduces the cost
by up to 50 percent.
Last year, 25 dependents of Duke employees took advantage
of the discounted classes to study chemistry, physics, cultural
anthropology and readings in Chinese, among other topics.
“Summer is a great time to take advantage of Duke’s class
offerings because the atmosphere is more relaxed,” said Paula
Gilbert, associate dean and director of Duke Continuing Studies
and Summer Session.
Applicants must be enrolled in or accepted at a college or
university, have graduated from college, or be an academically
gifted rising high school senior. The deadline for the tuition grant
application is May 18 for coursework taken in Summer Session 1
(May 19 to June 28), and July 5 for coursework taken in Summer
Session 2 (July 6 to Aug. 12).
Letters to the Editor must include name and contact information. E-mail letters to working@duke.edu or mail them to Working@Duke Editor,
Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926. Please keep length to no more than 200 words.
Customize, promote your events
with Duke’s online events calendar
f you look up events on a department website or from a
I feed to a smartphone, you may be using one of Duke’s
most successful recent innovations and not
even realize it.
Events@Duke, the online calendar
Duke launched in Fall 2008, has grown
to include events from almost every
corner of the community, from clinical
medical departments to student clubs.
It was viewed nearly 1 million times in
2010, with 152,974 “unique visitors”
looking at an average of 2.6 pages per
visit. Yet, even those statistics do not
include the calendar’s increasingly
critical role as a repository of events
that individuals and Duke units are
listing selectively.
Duke Law is pulling talks by
visiting judges and other legal
events from the central calendar
onto its own calendar. The
Freeman Center for Jewish Life
is importing listings of Shabbat dinners and the
Mary Lou Williams Center is featuring jazz performances.
Other Duke units are producing customized listings as
well, as are students and others, and all rely on the same
database.
Duke’s calendar team recently launched a tool to
make the process even easier. In just a minute or two,
users can now add events from Events@Duke or the
student calendar buzz to a website or personal iGoogle
Check out all the events at Duke at calendar.duke.edu
This discount is independent from the Employee Tuition
Assistance and Children’s Tuition Grant Programs administered by
Duke Human Resources. More information and all application forms
are at summersession.duke.edu/employeediscount.html.
DukeWELL seminars address common questions
Do you want to manage weight,
start exercising or practice healthy
eating habits? Duke experts will
address these common questions at
a series of free seminars sponsored
by DukeWELL, Duke’s health
improvement program, previously
known as Duke Prospective Health.
The seminars are 5:30 p.m. to 7 p.m. March 17, March 31 and
May 12 at the Center for Living Campus in Durham. Details and
registration information are at dukewell.org
Free movies to ponder
Do you like movies that make you think after you leave the big
screen? Don’t miss the Ethics Film Series, sponsored by Duke’s
Kenan Institute for Ethics in conjunction with the Center for
Documentary Studies and the Arts of the Moving Image Program.
This year’s films focus on community and include post-movie
discussions. “The community members and staff who come get
really engaged in the discussions,” said Rebecca Dunning, the
research analyst who chooses the movies. “We strive to find films
that you’ll keep thinking about the next day or the next week.”
“Monica & David,” a film about the marriage of two adults with
Down syndrome, shows March 15. “Lars and the Real Girl,” a film
about a socially inept man who develops a relationship with a lifelike
doll, shows April 5.
The films screen at 7 p.m. in the Griffith Film Theater, Bryan
Center. Screenings and post-film discussions are open at no charge.
Free refreshments and free parking vouchers are included.
For details, visit kenan.ethics.duke.edu/events/ethics-
film-series.
page. The results appear along with popular Duke links
and Duke Today headlines.
“It’s now much easier for people to learn what’s going
on at Duke and to see listings that interest them, on a site
they’re already using instead of clicking over to the central
calendar,” said Deb Johnson, the assistant vice provost
who oversees the calendar team. “It’s good for the schools
and units as well because they only have to enter data
once and can then share their events with everyone or
keep them private. They’re getting lots more functionality
than they had before, and the university doesn’t have to
pay to support different systems.”
As part of the calendar upgrade, Duke webcasts such
as “Office Hours” are now more accessible because of a
function that allows a direct link from an Events@Duke
calendar page to Ustream.com, where Duke broadcasts its
weekly interview show.
“Having this new webcast link in bold – mixed in
with all the essential information – gives one more place
that people can click to get to the Ustream channel and
thereby offers us more potential viewers,” said James
Todd, a senior news writer and producer, who manages
the “Office Hours” series for the Office of News and
Communications.
In addition to highlighting events being webcast live,
“calendar administrators” who enter event information for
their unit can now connect events into series and enter
events for multiple groups in a single session.
— By David Jarmul
Associate Vice President of News and Communications
Register for mobile market,
then grab harvest and go
ince he and his wife are vegans, Daniel

S
Gauthier often works a bit harder to find
ways to include a variety of fruits and
vegetables in their diet. With Duke’s Mobile
Farmers Market, there’s no trouble at all.
Whether it’s lettuce, squash, collards or
whole wheat flour, Gauthier can pick up all
these and more each week by simply swinging
by the mobile market at Sarah P. Duke Gardens
on his way home after work on Tuesdays.
“I was never a real big fan of beets, but I got
a bunch of them in the late fall and made beet
soup that I really liked,” said Gauthier, a
professor in the Department of Physics. “We
also got a lot of nice squashes for Thanksgiving
and Christmas that were great.”
Gauthier said he decided to buy shares and
pick-up weekly packages of fresh produce
because he likes the idea of supporting local
farmers. It also helps that he gets to try new
Employees can sign up for the spring season
of the market by registering directly with farmers
and vendors and pre-purchasing shares of the
harvest. Contact information for each farmer is on
the market’s website, hr.duke.edu/mobilemarket.
Costs for fresh produce start at $10 per week.
Goods are picked up from 4 to 6 p.m. each
Tuesday at the gardens.
In 2010, about 210 faculty and staff
participated in the mobile market, organized
by LIVE FOR LIFE, Duke’s employee wellness
program. The mobile market increases Duke
and Durham community access to healthy,
local food. Last season, Duke mobile market
participants contributed more than $40,000 Daniel Gauthier,
to local, sustainable farming. a professor in the
Department of
In addition to produce, faculty and staff
Physics, picks up
can also sign up to receive local, pasture-raised his harvest from
meat, seafood from Beaufort, flowers or gluten- the Duke Mobile
free food. Market.

recipes, depending on what kind of produce he
gets from vendors each week.
“Some of the squashes I received I had never
heard of, like the delicata squash, which is sort
of like an acorn squash,” said Gauthier, who will
participate again this spring. “You may be able
to find them once in a while in stores, but this is
a perfect way to keep trying new things.”
“The best part of our mobile market is there
truly is something for everyone,” said Diana
Monroe, health education specialist for LIVE
FOR LIFE. “This is the perfect way for faculty
and staff to increase the amount of fruits and
vegetables they eat and find farm-fresh
alternatives to packaged foods.”
— By Bryan Roth
Writer, Office of Communication Services
Putting More ‘Mobile’ in the Market
Have fruits and vegetables delivered
directly to your home or office through
Bella Bean Organics, a service that allows
users to buy farm-fresh goods through the
company’s website. Bella Bean delivers to
homes or offices in the Triangle area. For
information, visit bellabeanorganics.com.

Learn more about the market at hr.duke.edu/mobilemarket

Free fitness consultations motivate

employees to reach goals Getting
hen she climbed the stairs to her office in Duke Three months later, in January of this year, Rocha met

W Clinic, Gloria Rocha winced at the pain in her

knees. She knew losing weight would help alleviate
the problem, but her attempts at regular gym workouts
Weavil for a second consult at Wilson Recreation Center,
where Rocha has a Duke Fitness Club membership. “I was
really pleased with my results,” Rocha said. “I lost 5 pounds
over the holidays, I increased my push-ups from three to
Started
Schedule a free fitness
consultation by calling
petered out time and again.
Last fall, she saw a poster advertising Duke’s LIVE 10, I did more than 30 curls and I surprised myself by LIVE FOR LIFE at
FOR LIFE services, and found hope. “I thought maybe running an entire lap. Best of all, I could tell Michelle that (919) 684-3136,
talking to someone would help motivate me,” said Rocha, I am taking the steps more often now.” option 1.
administrative coordinator for the Breast Oncology Weavil encouraged Rocha to increase the intensity of
Research Program. her workout to increase weight loss and further strengthen
LIVE FOR LIFE, Duke’s employee wellness program, her muscles. Among
offers two free fitness consults per year to benefits-eligible other exercises, she had
faculty and staff at Duke University and Duke University Rocha do pushups on an
Health System. Fitness specialists help participants exercise ball against the
understand how to exercise safely and help create a wall and on the floor.
structured plan to reach goals, based on current fitness level. Weavil also demonstrated
During Rocha’s first fitness consultation in October, how to use free weights
she performed push-ups, curls, stretches and walked to to make certain moves
measure her strength, flexibility and endurance. She more challenging. “She
wanted to drop her weight to 150 pounds to reduce her just needed examples of
knee pain. Her fitness specialist, Michelle Weavil, how to take her exercise
suggested a fitness regimen that included exercises to up a notch,” Weavil said.
strengthen her hips and legs and minimize stress on her “I’m committed to
knees while burning calories. exercising now. I know I
Rocha was skeptical of some exercises at first, need to do it for myself,” Gloria Rocha, administrative

particularly a routine with resistance bands. said Rocha, who is planning another consult this year.. coordinator for the Breast Oncology
Research Program, works out with
“I thought to myself, ‘it’s just a rubber band for Pete’s “But it’s been great to have Michelle’s support and to have LIVE FOR LIFE fitness specialist
sake!’ ” she said. “But Michelle showed me how to use them someone to be accountable to.” Michelle Weavil.

to do sidesteps, and I can feel my legs getting stronger. My — By Marsha A. Green

knees aren’t as painful, and that is kind of amazing.” Senior Writer, Office of Communication Services

Learn more about other exercise options at hr.duke.edu/benefits/wellness/exercise

 Balancing W BLENDING WORK AND PLAY
At 2 a.m., Sue Wasiolek’s cell phone rang, awakening her from a
EXTENDING THE TENURE CLOCK
Jimmy Roberts is accustomed to looking at competing demands:
light sleep. as an economist, he studies how to design auctions to best balance the
A student monitoring tenting at K-Ville wanted her advice on whether competing needs of buyer and seller.
to suspend tenting temporarily because of cold weather. In his personal life, he figures out how to balance the competing
“He just needed someone to support him as he made a decision,” said demands of being the father of 20-month old twins, Henry and Bea, while
Wasiolek, assistant vice president for student affairs and dean of students. working toward tenure at Duke.
“A few minutes after we hung up, he texted me to say K-Ville would stay “I used to stay at the office doing my research well past dinner,” said
open and all was well. Then I could fall back asleep.” Roberts, who joined Duke as an assistant professor of economics in 2009
As one of several administrators a few months before the twins were born. “Now I want to get home and
on call around the help out.”
clock, Wasiolek has Junior faculty at Duke are usually given seven years before being
often been roused evaluated for promotion and tenure. But since 2003, based on
from her bed for recommendations from the Women’s Initiative, Duke has allowed junior
everything from faculty to request a sixth month extension to the tenure clock to better
flooded dorms to balance research, teaching and family priorities in the case of birth,
student safety and adoption, death or serious illness in the family.
health concerns.
“You can’t plan when
events like this will
happen,” she said.
“Like my colleagues,
I am often on campus
Sue Wasiolek, assistant vice president
for student affairs and dean of students, finds fun and at strange hours.”
balance at a recent Duke basketball game. Wasiolek, who
graduated from Duke in
1976 and joined Student Affairs in 1979, said she probably spends as
much time at Duke as she does at home. “I view what
I do at Duke as a way of life, not a job,” she said.
Even when she relaxes, Duke tends to demand her attention. While
attending basketball games in Cameron Indoor Stadium or lifting weights
Jimmy Roberts’ twins, Henry, left, and Bea, right play at their
in the Wilson Gym, she is often approached by students for informal father’s desk at Duke.
conversations or academic advice. “I like it that way,” she said. “There is a
sort of blended efficiency that comes with putting work and play together.” “Knowing that I have an extra six months added to the seven year
There are times, however, when she doesn’t think about work. tenure clock means that for right now, I can leave work a bit earlier to
“I belong to a group called the Wheezers and Geezers that runs every be home for that witching hour before dinner and not feel guilty about
Saturday morning and talks politics and sports over breakfast at Elmo’s,” short-changing my research,” he said.
she said. “I can’t always make it because of Duke commitments, but when
I do, it takes me far away mentally from my Duke responsibilities.”
ASKING FOR FEEDBACK
In more than 35 years with Duke, Ginny Cake has learned that work-
DANCING CARES AWAY life balance is a moving target.
At 4:30 p.m. on Tuesday and Wednesday, Maureen Oakes clocks off “In IT, there’s always a sense of urgency and a certain level of stress,”
her job as a staff assistant for an orthopaedic surgeon and dashes home to said Cake, who was promoted to assistant chief information officer at
change clothes. By 6:30 p.m., Duke in 2008. “That’s one of the things I love about my job – I perform
she’s learning new steps for the better with a certain level of stress. But I’ve learned to listen to my husband
tango, waltz and rumba at the and my friends when they tell me I need to take time for myself.”
Fred Astaire Dance Studio. For her, that means taking time to exercise and garden – she has four
Ballroom dancing is her raised beds of vegetables and flowers – or play golf with her husband.
antidote to the stress of Every career goes through phases when either work or family requires
completing and organizing more time and attention. In recent months, for example, Cake has worked
physician transcriptions, unpredictable hours helping to plan Duke’s new campus in Kunshan, China.
insurance forms and other “There’s a 13-hour time difference, which means early morning and
paperwork for patients in a late evening calls that sometimes create immediate priorities,” she said.
timely manner. “I hate to But she also appreciates Duke’s flexibility at times when family must
leave unfinished work on my come first like when she lost her mother and father to cancer. “The great
desk, but sometimes it is thing about this environment is I don’t feel pressured to work 24/7,” Cake
hard to get it all done in the said. “That’s one of the reasons I’ve stayed at Duke as long as I have.”
eight hours I have at work,”
she said. “But when I walk
into that studio, I can
temporarily forget about it.
It is as though the rest of
the world doesn’t exist.”
Maureen Oakes, staff
She began taking ballroom dance lessons 16 years ago
assistant for an to improve her spirits and lose weight and has “never
orthopaedic surgeon, looked back,” she said.
dances the waltz
during a national
“I just love to dance,” she added. “When I do the
ballroom dance waltz, I feel beautiful and any issues I have just drop away.”
competition in 2010. Ginny
Cake,
John

4
Work and Life
A RECIPE
FOR BALANCE
LIVING FOR THE WEEKEND
Bobby Carter began a recent evening on stage with “Charlie,” the
Nancy Andrews’ six-member Motown and beach band he has been lead vocalist with for
recipe for a balanced life 19 years. As the night wore on, he worked the crowd, mingling with
includes cooking. Her wedding guests, crooning songs like Teddy Pendergrass’ “The Love I Lost”
husband and teenage son and Al Green’s “Love and Happiness.”
often hang out with her “I’ve been singing all my life,” said Carter, 60, who works 7 a.m. to
in the kitchen while she 3 p.m. driving patients between Duke Clinic and Duke Hospital in a large
whips up dishes like beef electric golf cart. “I’ve worked with great musicians like Curtis Mayfield
carbonnade or spaghetti and Betty Wright. Singing feels like my real job. I’ve done it longer than
with olive oil, garlic and any nine-to-five job.”
hot peppers. Although working full-time and travelling for performances nearly
“Cooking relaxes me,” every weekend can be exhausting,
said Andrews, the dean of Carter says music is
the School of Medicine. “It’s invigorating. Five
a good way to transition years ago, he took a
from work to home.” break from the band
Andrews, who oversees and quickly realized
nearly 2,000 faculty, said she it was a mistake. “I
doesn’t cook as often as she got bored, irritable
would like but makes a and pretty hard to
practice of cooking for the live with,” he said.
family every evening she is home. Nancy Andrews, dean of Duke’s “I was real happy
School of Medicine, whips up beef
“I have a lot of evening dinners and when they asked
carbonnade at home.
meetings with faculty and other deans,” she me to come back.”
said. “But I try to limit them to no more He’s content with
than three evenings a week.” his schedule, working
as a patient transporter
by day, rehearsing
FINDING TIME TO FEED YOUR SOUL music Thursday nights
and performing
One glance at Richard H. Brodhead’s calendar is enough to learn
whenever he can.
that being a university president could easily take over one’s life.
“I dream of singing
His job includes many events – dinners, receptions, sports events,
full-time, but maybe
travel, encounters with faculty,
that’s in the future,”
students and
he said. “For now, I live
alumni and
for the weekends.” Bobby Carter sings in the
more, he said.
Motown and beach band, “Charlie.”
“All these are
energizing and
fun, but they
make for a
calendar where
nearly every
minute of my
week is Work-Life Resources at Duke
scheduled,”
䡵 Duke Human Resources. Duke offers a wide range of
he said. professional development and family-friendly, health, fitness
To create and cultural benefits to support faculty and staff.
a bit of balance, www.hr.duke.edu/benefits
Brodhead turns 䡵 Duke Integrative Medicine. Multi-day health immersions,
to his “first-line annual membership and a broad array of clinical services,
defenses: a long classes, workshops and trainings focused on healing and
walk, a good book, providing personalized, comprehensive support.
www.dukeintegrativemedicine.org
President Richard H. Brodhead visits
and spending time
Bald Head Island in North Carolina in 2009. with family and close 䡵 Employee Discounts. Want to get away? Duke works with
friends,” he said. He recalled with businesses to offer discounts on a range of services, products,
travel and entertainment.
pleasure a day last October that included all of these loves. “Some close www.hr.duke.edu/discounts
friends invited my wife Cindy and me over to see their collection of
䡵 Events at Duke. Look no further than Duke’s online events
American literature. That’s my old subject, so they knew how much it calendar for activities that stimulate your mind and senses,
would mean to me,” he said. “Then we took a long walk and sat outside everything from athletics and recreation to lectures and the
eating as the evening fell. That was pretty restorative.” arts, many of which are free.
He believes firmly that experiences like these are the stuff from which http://calendar.duke.edu
balance is created. “The challenge of work-life balance – for me as for every 䡵 Duke Personal Assistance Service. Up to eight counseling
Duke employee – is to give your job your best effort,” he said, “but also to sessions per concern provided at no charge to eligible Duke
protect precious time for family and the other things that feed your soul.” faculty and staff and their immediate family members.
www.hr.duke.edu/pas

Cake with her husband, Johnny

and their grandsons Miles and
Christopher at Disney World. — By Marsha A. Green
Senior writer, Office of Communication Services
5
 Helping to maintain
standards, ethics
Joan Podleski, left, director of the Institutional Ethics and Compliance Program, discusses client
information with compliance analyst Brian Lowinger, center, and assistant Sandra Reade, right.
Department: Institutional Ethics and Compliance Program.
Years at Duke: 4 years.
Who they are: The Institutional Ethics and Compliance Program (IECP) leads
Duke’s efforts to maintain a high standard of ethics and compliance with all laws,
regulations and policies that apply to what students, faculty and staff do at Duke.
Members of the IECP function as consultants and coordinators to make sure
students and employees follow federal and state laws and regulations, policies
and Duke’s own standards.
What they’re known for: Before the Institutional Ethics and Compliance
Program was created in 2006, Duke didn’t have a way to analyze, resolve and
coordinate compliance efforts across the university. For example, IECP staff
typically work with a department’s compliance staff and coordinate efforts with
other departments and senior officials.
What they can do for you: Employees can call on the Institutional Ethics and
Compliance Program when they have questions or issues relating to any of the
laws and regulations which relate to the university or their job. IECP can also
refer employees to resources outside their department. For example, IECP works
with staff to assess compliance obligations.
Number of employees: Three.
Hidden department/unit fact: Employees of the Institutional Ethics and
Compliance Program typically interact with compliance liaisons, but they’re
available to talk about ethics and compliance with any Duke employee.
Significant achievement: IECP launched its website in 2010 as an online
resource with contact information for a variety of commonly referenced
compliance areas.
Big goal: There are more than 400 various laws, regulations and policies faculty
and administrators must follow at Duke. “We want to make sure following those
rules aren’t more of a burden than it has to be,” Joan Podleski, director of the
Institutional Ethics and Compliance Program. “The list of laws faculty and
administrators must follow is always going to be incredibly big, so we’re here to
deal with those regulations to make sure everyone’s work isn’t hindered.”
How they make a difference: “As Duke changes, compliance changes and
we’re here to help employees understand and manage compliance and ethical
risks,” said Brian Lowinger, a compliance analyst with IECP. “For example, as
Duke becomes more global, we need to educate employees about the ethical and
compliance obligations related to travel, the exchange of ideas and tangible goods
because those compliance obligations are now relevant to Duke.”
Faculty and staff can contact the IECP at (919) 613-7691 or call the anonymous
compliance and fraud hotline at (800) 849-9793.
— Interview by Bryan Roth,
Writer, Office of Communication Services

Learn more about Institutional Ethics and Compliance Program at duke.edu/services/ethicscompliance.

Have ideas for other Duke department spotlights? Send e-mail to working@duke.edu

New A/V conferencing options

enable face-to-face meetings
aculty and staff now can use Last semester, Dean Bill Chameides, located in Durham,

Departmental IT staff ask questions
about TelePresence at a demonstration
of the Fuqua School of Business' HCA
classroom last fall.
A/V Conferencing
Options
TelePresence is among a range
of options for audio and video
conferencing at Duke. A new
interoperability service allows
Duke’s TelePresence systems
to connect with a variety of
traditional video conferencing
systems. Faculty and staff also
can connect to those systems
from any Macintosh or
Windows-based personal
computer or laptop using a
new software-based system,
Tandberg Movi. In addition,
meetings can be scheduled
in three new virtual video
conference rooms to include
participants from as many
as four separate sites.
F
a variety of audio and video
conferencing technologies –
including Cisco TelePresence and new
virtual video conference rooms – to
connect and collaborate regardless of
geographic location.
In the past year, Duke has set up seven Cisco
TelePresence-enabled conference rooms on campus, ranging
from a 140-seat classroom at the Fuqua School of Business
to smaller units at locations such as the Marine Lab.
TelePresence combines high-definition, life-size video
images and 3-D spatial audio to create an “in-person”
experience, so users from multiple locations appear as if
they’re in the same space. A unique camera system switches
automatically to the active speaker.
“Traditional video conferencing is a great
communication tool,” said Steve Toback, senior IT manager
in Duke’s Office of Information Technology (OIT). “But
the immersive experience of TelePresence enhances that
communication to the point that you feel as if all the
participants are in the same room.”
Departments interested in finding out more about
TelePresence should contact their school or unit’s IT staff
or call the OIT Service Desk at (919) 684-2200.
The Nicholas School of the Environment is
experimenting with TelePresence as part of a new outreach
effort to connect faculty, researchers and students on the
Durham campus and the Marine Lab in Beaufort with
promising high school scientists.
welcomed high school students in Phoenix, Ariz., to an
initial TelePresence session by saying, “You look really right.
Live! That just shows you how incredible sustainable
technology can be.”
The students, who attend the Center for Research in
Engineering, Science and Technology (CREST), a small
specialty school within Paradise Valley High School,asked
him questions about his Green Grok blog. “Many of our
students are interested in marine biology and oceanography,
and since we live in a desert, resources are hard to come by,”
wrote Linda Coyle, a CREST coordinator.
Nicholas faculty and staff are brainstorming future uses
of TelePresence to connect Duke experts with these students,
said Susan Gerbeth-Jones, the school’s assistant dean of IT.
In the meantime, Gerbeth-Jones said she’s increasingly
using video conferencing in her day-to-day work – including
meetings to plan the installation of two new TelePresence
units at the Marine Lab in Beaufort and the
Telecommunications Building on West Campus.
“When you think about TelePresence, you think about
connecting people in different cities,” she said. “But you can
gain efficiency in your everyday work using video
conferencing. It’s easy to use, and it can save in travel time
and costs even for meetings between different Duke
locations.”
— By Cara Bonnett
Managing Editor, News & Information
Office of Information Technology

Learn more about audio/video conferencing at oit.duke.edu (select the “Voice, Video & Web” tab).
Sustainable uke
YO U R S O U R C E F O R G R E E N N E W S AT D U K E

Take back the tap

Nearly half of bottled water comes stright from the tap

he average American drinks 21 of last year’s campus taste test, said

T
“
gallons of bottled water every water taste tests generally reveal that
year. Only beer and soda Not only are people people prefer tap water.
surpass it in sales. But bottled water
is less sustainable because most
spending dollars on “Most people couldn’t tell the
difference between the two and
Did you
something they can get for free many people even assumed the tap
bottles end up in the trash.
Bill Chameides, dean of the or only spend cents on, but water was actually bottled because
know?
Nicholas School of the Environment, bottled water is just plain they thought it tasted better,” Finkel Several entities at
said about 40 percent of bottled said of the campus test. “Our goal
water, a $100 billion industry, is
wasteful.” was to try and demonstrate that
Duke have stopped
municipal water that comes out of a — Bill Chameides choosing bottled water is more
purchasing bottled
tap – and just packaged and sold. He Dean, Duke’s Nicholas School about the conception of what we’re water for sustainable
said bottled water is regulated by the of the Environment told tastes better and not what purposes. Last year,
Food and Drug Administration, people actually like.” the Provost Office
which has less thorough testing for That’s exactly what Duke and Beaufort Marine
water than the Environmental Protection Agency, behavioral economist Dan Ariely believes has made the sale Lab made the change
which tests tap water. of bottled water successful. Whether it’s through names like
for a variety of
“So many people make the choice to buy bottled water smartwater or vitaminwater or using an aesthetically
when it makes no sense whatsoever,” he said. “Not only are pleasing bottle, companies have sold consumers on the idea reasons: plastic
people spending dollars on something they can get for free that bottled water is better for them because of packaging bottles made from
or only spend cents on, but bottled water is just plain or something added to the water, Ariely said. petroleum get thrown
wasteful.” “With bottled water, you don’t see it coming from into the trash and
For the most part, that may not be the case on Duke’s anywhere bad and with tap water, you see it coming from a shipping bottled
campus. In a blind water taste test held last year on West metal object that some people may see as a stinky hose,” water puts fossil
Campus Quad, the undergraduate student group Ariely said. “Even though bottled water is coming from the
Environmental Alliance found that slightly more than same process, we don’t see it in the same way so it looks like
fuels into the air.
70 percent of about 100 students surveyed preferred the bottled water’s origin is pure.”
taste of tap water over bottled. Ariely likened the marketing success of bottled
And they weren’t the only ones. In November, tap water to voodoo. Through slogans and imagery, he said,
water from the Durham’s Wade G. Brown Water Treatment consumers have constantly been told that bottled water
Facility placed third in a statewide “Best Tasting Tap Water” is better and often believe it as fact.
competition held as part of the North Carolina American “Like many decisions, buying bottled water is like
Water Works Association and Water Environment a habit,” he said. “Once you start behaving differently –
Association annual conference. maybe get a reusable bottle and fill it all the time – you get
Durham has finished in the top three seven times since used to that and you can start changing your behavior.”
the event was initiated in 1985. All previous winning — By Bryan Roth
entries came from the city’s Williams Water Treatment Writer, Office of
Plant, which supplies Duke with its water. Communication Services
Duke Sophomore Ben Finkel, treasurer for the
Environmental Alliance student group and coordinator
7
Visit duke.edu/sustainability
WORKING@ DUKE

HOW TO REACH US
Editor: Leanora Minai
dialogue@Duke
(919) 681-4533
leanora.minai@duke.edu “What do you do to maintain work-life balance?”
Assistant Vice President:
Paul S. Grantham
(919) 681-4534

“
paul.grantham@duke.edu
I love spending time with my boys – my husband, Andy, and son, Drew – who happen to
be big Duke sports fans. We enjoy cheering on the football and basketball teams, unless
they’re not playing well and at that point Andy gets cranky. Meal time is also important. Every
Graphic Design & Layout:
night, unless I’m traveling, we sit down to a relaxed family dinner and talk about funny or
Paul Figuerado
interesting things that happened that day.”
Malinda Whitson
Photography: Bryan Roth and

Got a
Regional development director, University Development
Marsha Green of the Office of 3 years at Duke
Communication Services and Duke
University Photography.

“ story
I try to get in at least 30 minutes to one hour of exercise a
Working@Duke is published monthly
day and spend time with my family at night. After some
by Duke’s Office of Communication days, I also like to put on a pot of tea, read a book and just mellow
Services. We invite your out. Sometimes, I’ll meditate. I also tend to be a social person and

idea?
feedback and suggestions for since my job is dealing with people, it helps to balance everything
future story topics. for me.”
Terrence Patterson
Please write us at Customer service representative, Parking and Transportation Services
9 years at Duke
working@duke.edu or Write
Working@Duke, Box 90496, working@duke.edu

“
705 Broad St., Durham, NC 27708 I like to go hunt around Warrenton. I’ll do that
Call us at (919) 684-4345. between November and January every Saturday during
or Call
Send faxes to (919) 681-7926. hunting season. I also like to fish. I’ll do some mechanic work 681-4533
at a buddy’s shop where we fix just about anything. I also like
to DJ at weddings or house parties. I love music. I’ve been
doing that for over 10 years.”
Herbert “Leon” Johnson
Senior sanitation equipment operator, Facilities Management
23 years at Duke Join the Facebook fan
page for Working@Duke at
— By Bryan Roth facebook.com/workingatduke
Writer, Office of Communication Services

Theaters
Accepting PERQS
Timberlyne 6 (Chapel Hill),
Brier Creek Stadium 14 and
North Hills Stadium 14
(Raleigh), Beaver Creek
Stadium 12 (Apex),
Crossroads Stadium 20
(Cary), White Oak Stadium
14 (Garner) and Stadium 10
at Northgate (Durham)
View the full list of
PERQS discounts at
hr.duke.edu/discounts
PERQS
E M P LOY E E D I S CO U N TS
Save on movies all day long
W hen Melissa Dean’s son saw
the wolves in the trailers for
the Twilight Saga series, he
was hooked.
“He has a thing about wolves,” said
Dean, a staff assistant at the Duke
Lemur Center.
Within days, the Dean family was in the
theater, bracing themselves for
vampires and werewolves. “We like
going to the movies as a family,” Dean
said. “We have different tastes, but we
take turns deciding what to see.”
Whenever possible, Dean, her husband
and two sons, Benjamin and Nicholas,
see movies at the Beaver Creek
Stadium 12 Theater near their home
near Cary. It’s one of the theaters
where they can use discount tickets
purchased through PERQS, Duke’s
employee discount program.
“I save about $10 each time we use the
tickets,” Dean said. “That helps pay for
the fact that we usually complete the
evening by going out to eat.”
The PERQS program offers Duke
employees the chance to see movies
in the evening at prices similar to
matinee discounts. Employees save up
to $3 off the cost of a regular adult
ticket for two different theater groups.
u Regal Entertainment Group,
which has theater complexes in
Raleigh, Apex, Garner and
Chapel Hill, offers tickets for
$6.50 or $7.50. The $6.50
tickets are not accepted during
the first 12 days of new releases.
u Stadium 10 at Northgate Mall in
Durham offers tickets for $6 and
$7. The $6 ticket is not valid
Rasheedah Clay, left, staff assistant in the Medical
during the first 14 days of new
Center Human Resources Office, hands movie tickets
releases. to Melissa Dean.
Faculty and staff can purchase up to
here last year,” said Rasheedah Clay,
10 tickets at a time on Thursdays at
staff assistant at the Medical Center
the Staff and Family Programs office
Human Resources Office.
on the second floor of 705 Broad St.
from 8 a.m. to 5 p.m., or on Fridays Dean expects to stop by the Medical
from the Medical Center Human Center office soon to pick up 10 more
Resources office in room 1527 of the tickets. “The tickets don’t have
Blue Zone of Duke South, from 8 a.m. expiration dates, so I know we will use
to 1 p.m. and 2 p.m. to 5 p.m. Only them,” she said.
cash is accepted.
— By Marsha A. Green
PERQS has been offering discount movie Senior Writer,
tickets since 2003, and they remain a Office of Communication Services
best seller. “We sold over 1,000 tickets

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