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INTRODUCTION

The success of any organization is highly dependant on how it attracts, recruits, motivates,

and retains its workforce. Today’s organizations need to be more flexible so that they are

equipped to develop their workforce and enjoy their commitment.

Quality of work life (QWL) is viewed as an alternative to the control approach of managing

people. The QWL approach considers people as an ‘asset’ to the organization rather than as

‘costs’. It believes that people perform better when they are allowed to participate in

managing their work and make decisions.

This approach motivates people by satisfying not only their economic needs but also their

social and psychological ones. To satisfy the new generation workforce, organizations need

to concentrate on job designs and organization of work. Further, today’s workforce is

realizing the importance of relationships and is trying to strike a balance between career and

personal lives.

Successful organizations support and provide facilities to their people to help them to balance

the scales. In this process, organizations are coming up with new and innovative ideas to

improve the quality of work and quality of work life of every individual in the organization.

Various programs like flex time, alternative work schedules, compressed work weeks,

telecommuting etc., are being adopted by these organizations.

Technological advances further help organizations to implement these programs successfully.

Organizations are enjoying the fruits of implementing QWL programs in the form of

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increased productivity, and an efficient, satisfied, and committed workforce which aims to

achieve organizational objectives.

RESEARCH PROBLEM()

It is argued that QWL will foster employee commitment, satisfaction and productivity. Most

of the IT and ITES companies boast themselves are providers of QWL. Earlier, researchers

concentrated on the factors that influence QWL. However, there is a need to understand the

influence on QWL on employee productivity, absenteeism and satisfaction.

SIGNIFICANCE OF THE STUDY

This study aims to measure the relationship between QWL conditions provided by the

organization and its impact on employee productivity, absenteeism, and commitment.

OBJECTIVES

1. To measure the quality of work life conditions

2. To measure employee perceptions to productivity, absenteeism, and commitment

3. To identify the relationship between QWL and productivity, absenteeism, and

commitment

4. Make suggestion to improve QWL conditions

5. Designing effective QWL Strategies

METHODOLOGY

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SCOPE

Scope of the current study is limited to employees for Aonsoft Technologies, ,

Hyderabad.

SAMPLE STRUCTURE

In all 73 questionnaires will be administered among employees working in three

different shift timings.

DATA COLLECTION

PRIMARY DATA

For the purpose of this study a structured questionnaire will be used to collect the

primary data from employees. This questionnaire consists of three sections. First section

measures the prevailing QWL condition in the company. In section two, questions related to

employee perception about QWL impact on productivity, absenteeism, and commitment will

be asked, and third section will be used to gather demographic information of the

respondents.

SECONDARY DATA

Information pertaining to company profile, job descriptions etc were collected

through secondary sources.

DATA ANALYSIS TOOLS

Initial data were analyzed using cross tabulations and frequency distribution tables

using statistical techniques. At the second level, correlation between items with in the scale

was measured. Finally, cross order correlations were done to identify the relationship among

all the three competencies.

LIMITATIONS

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1. Data collection was the major limitation of this study. Company didn’t

allow me to contact the respondents in person.

2. Due to security reasons and employee poaching company didn’t allow me

to monitor employees when they were administering the questionnaire.

3. Hectic work schedules and work pressures may have influenced responses

of the respondents.

LITERATURE REVIEW

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The success of any organization is highly dependant on how it attracts, recruits, motivates,

and retains its workforce. Today’s organizations need to be more flexible so that they are

equipped to develop their workforce and enjoy their commitment. Therefore, organizations

are required to adopt a strategy to improve the employees’ ‘quality of work life’ (QWL) to

satisfy both the organizational objectives and employee needs.

According to J. LIoyd Suttle, “Quality of work life is the degree to which members of a work

organization are able to satisfy important personal needs through their experiences in the

organization.? More specifically, QWL may be set into operation in terms of employees’

perceptions of their physical and psychological well-being at work. It includes virtually every

major issue that labor has fought for during the last two decades.

Major Issues in QWL

Jerome M Rosow, president of the Work in American Institute, has identified seven critical

factors which will affect the quality of work life during the years ahead. These are pay,

employee benefits, job security, alternative work schedules, occupational stress, participation

and democracy in the workplace.

Pay

QWL must be built around an equitable pay programs. In future more workers may want to

participate in the profits of the firm

Benefits

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Since workers are now better organized, educated and vociferous, they demand more from

the employers all over the world-apart from the pay-in the form of social security and welfare

benefits as matter of right which were once considered a part of the bargaining process.

Job Security

Conditions in the work environment must be created by the employer which will give all the

employees freedom from fear of losing their jobs. A system must be created in which there

are healthy working conditions with optimum financial security. The points stressed above

are essential to improve the QWL in organizations.

Alternative Work Schedules

With a view to tackle job boredom, modern organizations have been experimenting with

several forms of alternate work schedules such as four-day work week, flexi-time and part-

time work. Compressed work week is a work schedule in which a trade is made between the

number of hours worked per day, and the number of days worked per week, or order to work

the standard length hours-four days, 10 hours each day or three days, 12 hours each day are

examples of the QWL schedule. In India this is being implemented by a few companies

successfully.

Managers of large manufacturing organizations report substantial savings by reducing start-

up time and increasing energy conservation as well as the savings typically gained from

increased employee morale, where the four-day work week, the oldest alternative work

schedule, is utilized. With the condensed workweek, the employees gain no control over

when he will work. In contrast, flexible working hours or a flexi- time schedule gives such

control to an employee. Typically, the organization defines a core time (10 a.m-3p.m) during

which all employees are expected to work, and then allows a range of time before and after

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this core period from which employees can decide their own arrival and quitting times, thus

offering a real opportunity to reconcile personal and organizational demands. The reported

success rate of flexi-time programs is impressive. Increased productivity, lower unit labor

costs, and improved morale have been attributed to flexi-time. In the past decade, part-time

work-especially in developed countries-has become a very popular innovative work

scheduling alternative. The tremendous influx of women into the job market has increased the

supply of part-timers as have family members looking for second incomes to keep pace with

inflation. At the same time, managers have begun to realize the benefits-higher enthusiasm

and lack of boredom –which part-time employees bring to specialized jobs.

The defining of quality of work life involves three major parts: occupational health care,

suitable working time and appropriate salary.

The safe work environment provides the basis for the person to enjoy working. The work

should not pose a health hazard for the person. The employer and employee, aware of their

risks and rights, could achieve a lot in their mutually beneficial dialogue. The working time

has been established by the state according to legislation which is a 40- hour working week in

Estonia. The standard limits on overtime, time of vacation and taking of free days before

national holidays have been separately stipulated. The appropriate salary is agreed upon by

the employee and the employer. The Government of the Republic establishes each year the

rate of minimum salary, the employer should not pay less than that to the employee.

Work represents such a role in life which has been designated to it by the person himself.

On the one hand work is an earning of one’s living for the family, on the other hand it could

be a self-realization providing enjoyment and satisfaction. There is no doubt that to prosper

and expand at work is beneficial to both national health and the balance of payment. If

quality of life at work can be improved it will benefit and reward not only the individual

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employee but also the company, its customers and society as a whole. That is why we find it

necessary to talk about working-life quality. You have working-life quality when you:

1. Burn for your work, because it is an extension of what you want to do with your life.

2. Develop and become master in your chosen field.

3. Experience fellowship with colleagues and management and is proud of your place of

work, and

4. Create real value for customers and the surrounding world by producing products and

services of high quality.

These four elements are called personal quality of life, mastery, fellowship and creation of

real value.

You can live comfortably on the surface of life, which means that you are happy and

contented and doing fine. You live up to the norms of society: good job, reasonable pay, good

education, nice home, family and children. You can also live well in the depth of life, i.e.

deep within your soul. Then you know what you want in life and act accordingly. You live

out your dreams. You know the meaning of your life and you live accordingly. You devote

heart and soul to whatever you are doing, be it leisure or work or anything else. The good life

is good both on the surface and deep down.

Many people think that striving for the good life is selfish, but you cannot be something for

others if you do not feel good in yourself. Think of your partner, for instance: how can you be

loving, inspiring and delightful if you are depressed and in despair, or always tired, dull and

without energy? How can you co-operate with your colleagues if you do not have the energy

to look at things from their point of view, or do not have what it takes to shoulder your part of

the responsibility?

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Quality of life starts with taking responsibility for our own life and then it spreads in ever-

widening circles. Without personal development you cannot count on developing

professionally, i.e. at work. Good quality of life is a prerequisite for the following, mastery,

fellowship and creation of real value.

To become a master means developing your abilities and skills to perfection. Everybody can

become extremely good at what they do. To become a master is not a question of outdoing

others. You conquer yourself, your inertia, your fear and incompetence. But obviously you do

not become a master if your work is uninteresting. It has to be something that you find really

exciting, and which urges you to practice, to learn more and to improve. You will not become

really good without being challenged, without having something to struggle with, or pitting

yourself against exciting and difficult tasks.

A lot of work seems to be completely uninteresting and without challenge. "My work is a bit

tedious", you may think. "There is no challenge." But your superior does not provide the

challenges. You discover them for yourself in life and at work. Likewise, you cannot expect

to be given exciting tasks automatically. You have to find out for yourself what really

interests you, and you must make demands at your place of work for tasks, which develop

and interest you. It is your responsibility. It was only when we were children that we were

spoon-fed.

Finding the challenges and developing your commitment is crucial to obtaining mastery.

The fellowship, which forms an important part of working life-quality, includes everybody at

work, employees, directors and management. Fellowship is found when people pool their

efforts to accomplish something they would not be able to do on their own. It is natural that a

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certain division of labour will take place as different people have different interests and skills.

It therefore follows that if the division of labour is to succeed the members of the group have

to co-operate.

In such a group it will gradually become obvious that one or several persons work harder,

have more initiative and general knowledge than the rest, and consequently they have to help

those others to do their best. Such persons form the management of the group.

A manager is the group’s representative in relation to the whole of which the group is a part,

for example a company, and he/she is the company’s representative in the group. As such, the

manager is responsible for the group’s work fitting into the overall picture.

The manager can be chosen by the group itself or he/she can be appointed by management,

which is the case in most companies, but a manager needs the trust of his colleagues or it will

be very difficult to be in charge. The manager, who does not understand the importance of

fellowship regarding job satisfaction, mastery and work performance, will hardly become a

good manager. However, fellowship also implies a personal responsibility from each member

of the group. The more you blame management for everything, the less you allow yourself

the possibility to act and control your own working life. A fellowship based on having a

common enemy (the manager, the employer) is a lie because it vanishes the day the enemy

disappears.

All companies strive to create real value for the surrounding world (customers, clients, users

and society as a whole). Creating real value is not a matter of just money. It starts with the

individual person. Creating real value means becoming more valuable to yourself and your

surroundings. How do we become more valuable as human beings? We can start by asking

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how valuable we are to ourselves, our partner, children and friends. We are valuable if we are

able to create a good life for our nearest and dearest, for ourselves and people in general.

On reflection it becomes painfully clear that we can be of more or less value to others and

ourselves. In addition, the two things are totally dependent on each other. We are not just

valuable by definition. We are valuable when we take responsibility for our lives and try to

make it good, a good life for ourselves as well as for others.

How valuable are we to our place of work and to the customers? Many may find that you

cannot ask such a question. Most people will probably feel that it is their duty to give their

children a good childhood, i.e. to be good and valuable parents, but that they do not have the

same responsibility to their place of work or the company’s customers. But is work not a

unique opportunity to create real value in the world? Is it not part of our responsibility as

human beings to be valuable at work?

If you owned part of the company you work for, it would be far easier to think that you have

to be valuable at work. But even if joint ownership does not exist, employees can have great

influence on the work, the way a task is solved, the quality of the product, the sales to the

customers, etc. You can be responsible for influencing the company in such a way that your

work will result in the greatest possible value.

Therefore, working-life quality deals with these four elements: personal quality of life in your

work, developing mastery, experiencing real fellowship with colleagues and managers and

contributing to the creation of real value for customers and the surrounding world through

your job.

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Working-life quality is not something you just have to a smaller or greater extent. It is

something that can be developed by systematic effort. At the moment The Quality-of-Life

Research Centre is recruiting companies for participation in a research and development

project that is aimed at improving working-life quality in each company. The companies use

a tool, which we have developed for this purpose. Before and after use working- life quality

is measured with instruments in such a way that an effect can be documented.

How then do you improve working-life quality? It is a good idea to use a strategy that focuses

on personal development, because quality of life at work is especially about a person’s

personality and not just the professional parts.

We can all improve. When that happens, you will find that life gets better year by year. Many

think that they are improving, but they are just adapting to changing environments. We leave

school, get an education, get married, have children; watch them leave home and retire with a

pension. Have we developed on the way?

Real development is about being happier with life and getting better at living it. Ask yourself:

was life better, more vigorous and existentially richer when I was 30 than when I was 20?

Was it better at 40 than at 30? At 50? And so it goes on. And then think about it, have you

really developed or have you come to a standstill in life and at work?

Personal development is about two things: to develop the way your think of life, i.e. your

philosophy of life, and to improve the way you actually live, i.e. your practice of life. These

two things are interconnected. If, for instance, you believe that life is a big machine with a lot

of cogs where you can get in trouble, then you will also typically be a person who in life gets

into trouble and is unable extricate yourself from difficult situations. If, on the other hand,

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you look at life as containing an abundance of exciting opportunities, you will very likely

also be good at seizing the challenges and improve yourself. Our experiences confirm our

view on things. If deep down we do not believe in teamwork we will experience again and

again that teamwork does not work – we were right! Similarly, the good and constructive

opinions are self-affirmative: if we have confidence in our own capacity to take the initiative

and complete difficult tasks, this will generally sees us through and we grow ever more self-

confident.

Therefore, personal development is about changing your life-restraining views on life and

your inappropriate practice of life, which benefits yourself, your place of work and society as

a whole.

It is almost impossible today to pick up a newspaper of news-magazine without finding a

reference to quality of work/working life. In the search for improved productivity, manager

and executives alike are discovering the important contribution of QWL. QWL entails the

design of work systems that enhance the working life experiences of organizational members,

thereby improving commitment to and motivation for achieving organizational goals. Most,

often, this has been implemented through the design of jobs that afford workers more direct

control over their immediate work environment.

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AONSOFT TECHNOLOGIES

Established in 2005 as a provider of systems integration solutions, Aonsoft has evolved into

the international recruiting arm . experience in the Information Technology staffing industry.

We offer a comprehensive recruitment service to major corporations in the United States . As

an Aonsoft employee you have the experience and security of one of the most extensive IT

staffing organizations in the world on your side.

Aonsoft provides a broad range of staffing services through distinct brand names targeting

specific sectors including traditional administrative/light industrial sectors and specialist

sectors such as information technology, accounting, engineering . Placement and other

employment-related services.

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The benefits and perks Aonsoft employees enjoy allow us to attract superior IT talent. We

believe in hiring only the most skilled consultants that are well-versed in today's current and

emerging technologies to make a positive impact on client base.

Aonsoft prides itself on its expert knowledge of the immigration process. Whether you

require new H1 sponsorship or if you are looking to transfer your visa you can be rest assured

that Aonsoft will assist you in a smooth transition. .

We make clients more competitive. Here’s how:

1. If it won't make you more competitive, we won't do it. Our business

consultants work on-site with clients to find the fastest route to competitive

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2. We design projects where the work can be distributed globally, to the best

resources available, at the best price possible.

3. Using global resources, we deliver high quality technology while still

managing to save clients money.

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Corporate Social Responsibility

With industry leadership come important responsibilities. As we have grown, we understand

the importance of giving back to society, which is a core element of our corporate values. Our

Corporate Social Responsibility philosophy starts with The AONSOFT Foundation.

The AONSOFT Foundation: Passion for Making a Difference

Registered in March 2005 as a “Charitable Company” under the Indian Companies Act, the

AONSOFT Foundation helps underprivileged members of Indian society gain access to

quality education & healthcare by:

• Providing financial and technical support

• Designing and implementing educational and healthcare improvement programs

• Partnering with Non-Government Organizations (NGOs), educational institutions,

healthcare institutions, government agencies and corporations to raise the quality of

life for people across India.

The foundation is managed by an eminent three-member Board of Directors with extensive

experience in corporate and public affairs (including our Vice Chairman Lakshmi

Narayanan).Through the foundation, a wide array of Corporate Social Responsibility

Programs have been identified and sponsored by our associates.

Our Services :

At Aonsoft, we've built a reputation for placing highly talented, uniquely qualified IT

professionals at organizations around the country. Because we believe that your success is

our success. It's as simple as that.

Aonsoft fills positions at leading-edge companies nationwide. From start-ups to Fortune 500

to government agencies we place:

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To ensure that you're happy and satisfied with your placement, the Account Managers and

Recruiters at Aonsoft dig deeper at every step of the recruitment process to best match the

position to your skill set and personality.

We ask questions. We take the time to get to know you. We work hard to find the right fit.

And that doesn't stop once you accept a position-we also follow up with you to make sure

that everything is working out they way you planned.

Take a moment to learn more about Aonsoft, our Four point process and our Quality

Guarantee. Then, submit your resume. Or search for a great opportunity today.

Consulting Services

Aonsoft, Inc is dedicated to providing outstanding professional technical consulting services.

We currently have many consultants contracted to employers for short-term and long-term

project durations.

• Staff augmentation

• Corporate training

• Strategic outsourcing

• Permanent placements

IT Development

Our software development process is supported by our onsite and offshore development

methodology. This, along with our quality management system, reduces the time taken for

application development, giving our customers significant business benefits.

Our Software Development services comprise of an array of programming activities:

• Custom Application development

• E commerce

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• E business solutions

• VOIP solutions

Technology

With the advent of intelligent systems that provide automation to business processes,

Information Technology has become an integral part of business. The more robust and

reliable an IT system becomes, the more the business is dependent on it and more features

and support are expected out of that.

IT is now a part of corporate strategy and is the basic need of all the businesses. IT has

proved its potential across almost all the industries by providing automated solutions and thus

becoming a must have on the business checklist.

• ERP implementation

• Project management

• Network management

• Server management

Clients:

Our Vision is to be excellent in providing constancy services and proprietary programmers in

organization and human resource development.

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Our Mission Our mission is to improve the efficiency - and performance and to streamline the

general and technical skills.

Our Values constitute the foundation of our professional work, our interaction with our clients

and our culture We comply with these values.

Careers :

Many people dream of being their own bosses, and IT professionals are no exception. By

becoming a freelance consultant, you have your pick of projects and prospective clients. You

can focus on the area of your highest interest and become an expert in it -- rather than simply

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At Aonsoft We are a dedicated team of individuals working for a unique company that offers

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CROSS TABULATIONS

Table 1: Cross tabulation of Gender vs. age

Age Total
20-25 25-30 30-35 35-40 40-45
Gender MALE 31 7 4 0 0 42
FEMALE 13 14 2 1 1 31
Total 44 21 6 1 1 73

The above table shows gender-age wise classification of the total respondents. Out of 73

respondents, 42 were male and 31 were female. Among the total respondents, 44 of them lie

in the age group of 20-25 years and 21 respondents lie in the age- group of 25-30 years.

Table 2: Cross tabulation of Gender vs. Degree

DEGREE Total
POST
GRADUATION GRADUATION
Gender MALE 23 19 42
FEMALE 19 12 31
Total 42 31 73

The above table describes gender-degree wise classification of the total respondents. Out of

73 respondents, 42 were male and 31 were female. Among the total respondents, 42 were

graduates and 31 were post graduates.

Table 3: Cross tabulation of Gender vs. Total Experience

TOTEXP Total
<5 5-10
Gender MALE 37 5 42
FEMALE 25 6 31
Total 62 11 73

The above table reveals gender-total experience wise classification of the total respondents.

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Out of 73 respondents, 42 male and 31 female .Among the total respondents, 62 of them are

having <5years experience and 11 of them are having 5-10years experience.

Table 4: Cross tabulation Genders vs. Total Experience of current job

TOTEXPCUR Total
<5 5-10
Gender MALE 39 3 42
FEMALE 27 4 31
Total 66 7 73

The above table illustrates gender-total experience of current job wise classification of total

respondents. Out of 73 respondents, 42 male and 31 female. Among the total respondents 66

were having <5 years experience on current job and 7 were having 5-10years experience on

current job.

Table 5: Cross tabulation Gender vs. Monthly Income

Monthly Income Total


<1000
0 10000-15000 15000-20000 20000-25000 >25000
Gender MALE 7 7 12 12 4 42
FEMALE 11 2 5 6 7 31
Total 18 9 17 18 11 73

The above table shows gender-monthly income wise classification of total respondents. Out

of 73 respondents, 42 male and 31 female. Among the total respondents 18 were having

<10,000 monthly income and 9 were having 10,000-15,000 monthly income

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Table 6: Cross tabulation of Age vs. Gender

Gender
MALE FEMALE Total
Age 20-25 31 13 44
25-30 7 14 21
30-35 4 2 6
35-40 0 1 1
40-45 0 1 1
Total 42 31 73

The above table shows age-gender wise classification of the total respondents. Out of 73

respondents, 42 were male and 31 were female. Among the total respondents, 44 of them lie

in the age group of 20-25 years and 21 respondents lie in the age- group of 25-30 years.

Table 7: Cross tabulation of Age vs. Degree

DEGREE
POST
GRADUATION GRADUATION Total
Age 20-25 24 20 44
25-30 16 5 21
30-35 1 5 6
35-40 1 0 1
40-45 0 1 1
Total 42 31 73

The above table describes age-degree wise classification of the total respondents. Out of 73

respondents, 42 were male and 31 were female. Among the total respondents, 44 of them lie

in the age group of 20-25 years and 21 respondents lie in the age- group of 25-30 years.

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Table 8: Cross tabulation of Age vs. Total Experience

TOTEXP
<5 5-10 Total
Age 20-25 40 4 44
25-30 21 0 21
30-35 0 6 6
35-40 0 1 1
40-45 1 0 1
Total 62 11 73

The above table reveals age-total experience wise classification of the total respondents. Out

of 73 respondents, 42 were male and 31 were female. Among the total respondents, 44 of

them lie in the age group of 20-25 years and 21 respondents lie in the age- group of 25-30

years.

Table 9: Cross tabulation of Age vs. Total Experience in Current job.

TOTEXPCUR
<5 5-10 Total
Age 20-25 41 3 44
25-30 21 0 21
30-35 2 4 6
35-40 1 0 1
40-45 1 0 1
Total 66 7 73

The above table illustrates age-total experience on current job wise classification of the total

respondents. 44 of them lie in the age group of 20-25 years and 21 respondents lie in the age-

group of 25-30 years. 66 were having <5years total experience on current job and 7 were

having 5-10years total experience on current job.

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Table 10: Cross tabulation of Age vs. Monthly Income

Monthly Income
10000- 15000- 20000-
<10000 15000 20000 25000 >25000 Total
Age 20-25 2 7 14 18 3 44
25-30 16 2 3 0 0 21
30-35 0 0 0 0 6 6
35-40 0 0 0 0 1 1
40-45 0 0 0 0 1 1
Total 18 9 17 18 11 73

The above table describes age-monthly income wise classification of the total respondents. 44

of them lie in the age group of 20-25 years and 21 respondents lie in the age- group of 25-30

years. 18 were having <10,000 monthly income and 9 were having 10,000-15,000 monthly

income.

Table 11: Cross tabulation DEGREE vs. Gender

Gender Total
MALE FEMALE
DEGREE GRADUATION 23 19 42
POST GRADUATION 19 12 31
Total 42 31 73

The above table shows degree-gender wise classification of the total respondents. Out of 73

respondents, 42 were male and 31 were female. Among the total respondents, 42 were

graduates and 31 were post graduates.

Table 12: Cross tabulation Degree vs. Age

Age Total
20-25 25-30 30-35 35-40 40-45
DEGREE GRADUATION 24 16 1 1 0 42
POST
20 5 5 0 1 31
GRADUATION
Total 44 21 6 1 1 73

The above table depicts degree-age wise classification of the total respondents. Out of 73

respondents, 42 were graduations and 31 were post graduation. 44 were having 20-25years of

age and 21 were having 25-30 years of age.

Table 13: Cross tabulation Degree vs. Total Experience

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TOTEXP
Total
DEGREE GRADUATION 37 5 42
POST
GRADU 25 6
ATION
Total 62 11 73

The above table reveals degree-total experience wise classification of the total respondents.

Out of 73 respondents, 42 were graduation and 31 were post graduation. 62 were having

<5years of experience and 11 were having 5-10years.

Table 14: Cross tabulation Degree vs. Total Experience in current job

TOTEXPCUR
Total
DEGREE GRADUATION 39 3 42
POST
GRADU 27 4
ATION
Total 66 7 73

The above table describes degree-total experience on current job wise classification of the

total respondents. Out of 73 respondents, 42 were graduation and 31 were post graduation. 66

were having <5years of experience and 7 were having 5-10years.

Table 15: Cross tabulation DEGREE vs. Monthly Income

Monthly Income Total


10000- 15000- 20000-
<10000 15000 20000 25000 >25000
DEGREE GRADUATION 14 6 11 8 3 42
POST
4 3 6 10 8 31
GRADUATION
Total 18 9 17 18 11 73

The above table describes degree-monthly income wise classification of the total respondents.

42 were graduation and 31 were post graduation. 18 were having <10,000 monthly income

and 9 were having 10,000-15,000 monthly income.

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Table 16: Cross tabulation Total Experience vs. Gender

Gender
Total
TOTEXP <5 37 25 62
5-10 5 6
Total 42 31 73

The above table reveals total experience-gender wise classification of the total respondents.

Out of 73, 42 were male and 31 were female. 62 were having <5years of experience and 11

were having 5-10years.

Table 17: Cross tabulation Total experience vs. Age

Age
20-25 25-30 30-35 Total
TOTEX <5 40 21 0 0 1 62
P 5-10 4 0 6 1 0
Total 44 21 6 1 1 73

The above table shows total experience-age wise classification of the total respondents. Out

of 73 respondents, 62 were having <5years of experience and 11 were having 5-10years. 44

were having 20-25years of age and 21 were having 25-30years of age.

Table 18: Cross tabulation Total experience vs. Degree

DEGREE Total
POST
GRADUATION GRADUATION
TOTEXP <5 37 25 62
5-10 5 6 11
Total 42 31 73
The above table shows total experience-degree wise classification of the total respondents.

Out of 73 respondent, 42 were male and 31 were female. 62 were having <5years of

experience and 11 were having 5-10years.

Table 19: Cross tabulation Total Experience Vs Total Experience in current job.

26
TOTEXPCUR Total
<5 5-10
TOTEXP <5 62 0 62
5-10 4 7 11
Total 66 7 73

The above table shows total experience-total experience on current job wise classification of

the total respondents. Out of 73, 62 were having <5years of experience and 11 were having 5-

10years of experience.

Table 20: Cross tabulation Total Experience vs. Monthly Income

Monthly Income Total


10000- 15000- 20000-
<10000 15000 20000 25000 >25000
TOTEXP <5 18 9 17 15 3 62
5-10 0 0 0 3 8 11
Total 18 9 17 18 11 73

The above table describe total experience-monthly income wise classification of the total

respondents. Out of 73, 62 were having <5years of experience and 11 were having 5-10years

of experience.18 members were having <10,000 and 9 members were having 10,000-15,000.

Table 21: Cross tabulation Total Experience in current jobs vs. Gender

Gender Total
MALE FEMALE
TOTEXPCUR <5 39 27 66
5-10 3 4 7
Total 42 31 73

The above table reveals total experience on current job-gender wise classification of the total

respondents. Out of 73 respondents, 42 were male and 31 were female. Among the total

respondents, 66 were having <5years of experience in current job 7 were having 5- 10years of

experience in current job.

Table 22: Cross tabulation Total Experience in current job vs. Age

Age Total
20-25 25-30 30-35 35-40 40-45

27
TOTEXPCUR <5 41 21 2 1 1 66
5-
3 0 4 0 0 7
10
Total 44 21 6 1 1 73

The above table describes total experience on current job-age wise classification of the total

respondents. Out of 73 respondents, 66 were having <5years of experience on current job and

7 were having 5-10years of experience on current job. 44 were having 20-25years of age and

21 were having 25-30years of age.

Table 23: Cross tabulation Total Experience in current job vs. Degree

DEGREE Total
POST
GRADUATION GRADUATION
TOTEXPCUR <5 39 27 66
5-10 3 4 7
Total 42 31 73

The above table depicts total experience on current job-degree wise classification of the total

respondents. Out of 73 respondents, 66 were having <5years of experience on current job and

7 were having 5-10years of experience on current job. 42 were graduates and 31 were post

graduates.

Table 24: Cross tabulation Total Experience in current job vs. Total

TOTEXP
Total
TOTEXPCUR <5 62 4 66
5-10 0 7
Total 62 11 73

The above table shows total experience on current job-total experience wise classification of

the total respondents. Out of 73 respondents, 66 were having <5years of experience on

current job and 7 were having 5-10years of experience on current job.

Table 25: Cross tabulation Total Experience in current job vs. Monthly Income

Monthly Income Total


10000- 15000- 20000-
<10000 15000 20000 25000 >25000

28
TOTEXPCUR <5 18 9 17 15 7 66
5-10 0 0 0 3 4 7
Total 18 9 17 18 11 73

The above table describes total experience on current job-monthly income wise classification

of the total respondents. Out of 73 respondents, 66 were having <5years of experience on

current job and 7 were having 5-10years of experience on current job.18 members were

having <10,000 monthly income and 9 members were having 10,000-15,000.

Table 26: Cross tabulation Monthly Income vs. Gender

Gender
MALE FEMALE Total
Monthly Income <10000 7 11 18
10000-15000 7 2 9
15000-20000 12 5 17
20000-25000 12 6 18
>25000 4 7 11
Total 42 31 73

The above table shows monthly income-gender wise classification of the total respondents.

Out of 73 respondents, 42 were male and 31 were female. Among the total respondents, 18

members were having <10,000 of monthly income 9 members were having 10,000-15000 of

monthly income.

Table 27: Cross tabulation Monthly Income vs. Age

Age Total
20-25 25-30 30-35 35-40 40-45
MonthlyIncome <10000 2 16 0 0 0 18
10000- 7 2 0 0 0 9

29
15000
15000-
14 3 0 0 0 17
20000
20000-
18 0 0 0 0 18
25000
>25000 3 0 6 1 1 11
Total 44 21 6 1 1 73

The above table shows monthly income-age wise classification of the total respondents.

Among the total respondents, 18 members were having <10,000 of monthly income 9

members were having 10,000-15000 of monthly income. 44 members were having 20-

25years of age and 21 members were having 25-30years of age.

Table 28: Cross tabulation Monthly Income vs. Degree

DEGREE
POST
GRADUATION GRADUATION Total
MonthlyIncome <10000 14 4 18
10000-15000 6 3 9
15000-20000 11 6 17
20000-25000 8 10 18
>25000 3 8 11
Total 42 31 73

The above table shows monthly income-degree wise classification of the total respondents.

Among the total respondents, 18 members were having <10,000 of monthly income 9

members were having 10,000-15000 of monthly income. 42 members were graduates and 21

members were post graduates.

Table 29: Cross tabulation Monthly Income vs. Total Experience

TOTEXP
<5 5-10 Total
Monthly Income <10000 18 0 18
10000-15000 9 0 9
15000-20000 17 0 17
20000-25000 15 3 18
>25000 3 8 11
30
Total 62 11 73

The above table depicts monthly income-total experience wise classification of the total

respondents. Among the total respondents, 18 members were having <10,000 of monthly

income 9 members were having 10,000-15000 of monthly income. 62 members were having

<5years of total experience and 11 members were having 5-10years of total experience.

Table 30: Cross tabulation Monthly Income vs. Total Experience in current job.

TOTEXPCUR
<5 5-10 Total
Monthly Income <10000 18 0 18
10000-15000 9 0 9
15000-20000 17 0 17
20000-25000 15 3 18
>25000 7 4 11
Total 66 7 73

The above table illustrates monthly income-total experience on current job wise classification

of the total respondents. Among the total respondents, 18 members were having <10,000 of

monthly income 9 members were having 10,000-15000 of monthly income. 66 members

were having <5years of total experience on current job and 7 members were having 5-10years

of total experience on current job.

31
DESCRIPTIVE STATISTICS: Table 31: Frequency distribution of employees who
take time off to care for and support a sick family or household member

Mean 2.79
Median 3.00
Mode 2
Std. Deviation .799

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 32 43.8 43.8 43.8
Neither
Disagree nor 24 32.9 32.9 76.7
Agree
Agree 17 23.3 23.3 100.0
Total 73 100.0 100.0

take time off to care for and support a sick family or household
member

40

30

20
F
n
u
q
y
c
e
r

10

0
Disagree Neither Disagree nor Agree
Agree
take time off to care for and support a sick family or
household member
))
Fig 1: Frequency distribution of employees who take time off to care for and support a
sick family or household member

From the above table, out of 73 respondents 32 (i.e. 43.8%) of them disagree that take time

off to care for and support a sick family or household member. Remaining 24 (i.e. 32.9%)

respondents neither disagree nor agree with the above. So, we conclude that, 76.7% of them

don’t agree.

32
Table 32: Frequency distribution of employees who take time off for study or training

Mean 3.05
Median 3.00
Mode 3
Std. Deviation .797

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 21 28.8 28.8 28.8
Neither
Disagree nor 27 37.0 37.0 65.8
Agree
Agree 25 34.2 34.2 100.0
Total 73 100.0 100.0

take time off for study or training

30

25

20

15
F
n
u
q
y
c
e
r

10

0
Disagree Neither Disagree nor Agree
Agree
take time off for study or training

Fig 2: Frequency distribution of employees who take time off for study or training

From the above table, out of 73 respondents 27 (i.e. 37%) of them neither disagree nor agree

that they take time off for study or training. Other 25 (i.e. 34.2%) respondents agree with the

above. So, we conclude that, most of them agree with the above.

33
Table 33: Frequency distribution of employees who take time off for cultural/religious
reasons; public holidays excluded

Mean 2.45
Median 2.00
Mode 2
Std. Deviation 1.167

Cumulative
Frequency Percent Valid Percent Percent
Valid Strongly
16 21.9 21.9 21.9
Disagree
Disagree 27 37.0 37.0 58.9
Neither
Disagree nor 16 21.9 21.9 80.8
Agree
Agree 9 12.3 12.3 93.2
Strongly
5 6.8 6.8 100.0
Agree
Total 73 100.0 100.0

take time off for cultural/religious reasons; public holidays


excluded

30

25

20

15
n
u
q
y
cF
re

10

0
Strongly Disagree Neither Disagree nor Agree Strongly Agree
Disagree Agree
take time off for cultural/religious reasons; public holidays
excluded

Fig 3: Frequency distribution of employees who take time off for cultural/religious
reasons; public holidays excluded
From the above table, out of 73 respondents 27(i.e. 37.0%) of them disagree that take time off

for cultural/religious reasons; public holidays excluded. Others 16 (i.e. 21.9%) respondents

neither disagree nor agree with the above. So, we conclude that they are not satisfy to take

time off for cultural/religious reasons and public holidays.

Table 34: Frequency distribution of employees who take time off pool their leaves

34
Mean 1.90
Median 2.00
Mode 2
Std. Deviation .785

Cumulative
Frequency Percent Valid Percent Percent
Valid Strongly
25 34.2 34.2 34.2
Disagree
Disagree 31 42.5 42.5 76.7
Neither
Disagree nor 16 21.9 21.9 98.6
Agree
Agree 1 1.4 1.4 100.0
Total 73 100.0 100.0

pool their leaves

30

20
n
u
q
y
cF
re

10

0
Strongly Disagree Disagree Neither Disagree Agree
nor Agree
pool their leaves

Fig 4: Frequency distribution of employees who take time off pool their leaves

From the above table, out of 73 respondents 31(i.e. 42.5%) of them disagree that they take

time off pool their leaves. Other 25 (i.e. 34.2%) respondents neither disagree nor agree with

the above. So, we conclude that they don’t agree to take time off pool their leaves.

35
Table 35: Frequency distribution of employees who take time off work from home or
outside of the central workplace using his/her own

Mean 3.82
Median 4.00
Mode 3
Std. Deviation .962

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 6 8.2 8.2 8.2
Neither
Disagree nor 23 31.5 31.5 39.7
Agree
Agree 22 30.1 30.1 69.9
Strongly
22 30.1 30.1 100.0
Agree
Total 73 100.0 100.0

work from home or outside of the central workplace using


his/her own

25

20

15
n
u
q
y
cF
re

10

0
Disagree Neither Disagree Agree Strongly Agree
nor Agree
work from home or outside of the central workplace using
his/her own

Fig 5: Frequency distribution of employees who take time off work from home or
outside of the central workplace using his/her own
From the above table, out of 73 respondents 44(i.e. 60.2%) of them agree that take time off

work from home or outside of the central workplace using his/her own. Others 29 (i.e.

39.7%) respondents neither disagree nor agree with the above. So, we conclude that, most of

them agree that they take time off to work from home or outside of the central work place.

Table 36: Frequency distribution of employees who take time off work part-time if a
family situation changes dramatically

36
Mean 3.19
Median 3.00
Mode 3
Std. Deviation 1.023

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 22 30.1 30.1 30.1
Neither
Disagree nor 25 34.2 34.2 64.4
Agree
Agree 16 21.9 21.9 86.3
Strongly
10 13.7 13.7 100.0
Agree
Total 73 100.0 100.0

work part-time if a family situation changes dramatically

25

20

15
n
u
q
y
cF
re

10

0
Disagree Neither Disagree Agree Strongly Agree
nor Agree
work part-time if a family situation changes dramatically

Fig 6: Frequency distribution of employees who take time off work part-time if a family
situation changes dramatically
From the above table, out of 73 respondents 47(i.e. 64.4%) of them neither disagree nor agree

that take time off work part-time if a family situation changes dramatically. Others 26 (i.e.

35.6%) respondents agree with the above. So, we conclude that, only some of the respondents

agree that they take time off to work part-time if a family situation changes dramatically.

Table 37: Frequency distribution of employees who take time off for overtime they
worked, instead of payment

Mean 3.04

37
Median 3.00
Mode 2
Std. Deviation .964

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 26 35.6 35.6 35.6
Neither
Disagree nor 24 32.9 32.9 68.5
Agree
Agree 17 23.3 23.3 91.8
Strongly
6 8.2 8.2 100.0
Agree
Total 73 100.0 100.0

take time off for overtime they worked, instead of payment

30

25

20

15
n
u
q
y
cF
re

10

0
Disagree Neither Disagree Agree Strongly Agree
nor Agree
take time off for overtime they worked, instead of payment

Fig 7: Frequency distribution of employees who take time off for overtime they worked,
instead of payment

From the above table, out of 73 respondents 26(i.e. 35.6%) of them disagree that take time off

for overtime they worked, instead of payment. Others 24 (i.e. 32.9%) respondents neither

disagree nor agree with the above. So, we conclude that, of them don’t agree.

Table 38: Frequency distribution of employees who take time off use office telephone to
contact family members if needed

Mean 4.04
Median 4.00

38
Mode 5
Std. Deviation .824

Cumulative
Frequency Percent Valid Percent Percent
Valid Neither
Disagree nor 23 31.5 31.5 31.5
Agree
Agree 24 32.9 32.9 64.4
Strongly
26 35.6 35.6 100.0
Agree
Total 73 100.0 100.0

use office telephone to contact family members if needed

30

25

20

15
n
u
q
y
cF
re

10

0
Neither Disagree nor Agree Strongly Agree
Agree
use office telephone to contact family members if needed

Fig 8: Frequency distribution of employees who take time off use office telephone to
contact family members if needed
From the above table, out of 73 respondents 23(i.e. 31.5%) of them neither disagree nor agree

that take time off use office telephone to contact family members if needed and 50(68.5%)

were agree and strongly agree So, we conclude that, they agree to use office telephone to

contact family members if needed.

Table 39: Frequency distribution of employees who take time off decide their work
timing (Flextime)

Mean 3.68
Median 4.00
Mode 4

39
Std. Deviation .970

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 9 12.3 12.3 12.3
Neither
Disagree nor 22 30.1 30.1 42.5
Agree
Agree 25 34.2 34.2 76.7
Strongly
17 23.3 23.3 100.0
Agree
Total 73 100.0 100.0

decide their work timing (Flextime)

25

20

15
n
u
q
y
cF
re

10

0
Disagree Neither Disagree Agree Strongly Agree
nor Agree
decide their work timing (Flextime)

Fig 9: Frequency distribution of employees who take time off decide their work timing
(Flextime)

From the above table, out of 73 respondents 31(i.e. 42.5%) of them disagree that take time off

decide their work timing (flextime). Others 42 (i.e. 57.5%) respondents strongly agree with

the above. So, we conclude that, they agree to their work timing (flextime).

40
Table 40: Frequency distribution of employees who take time off two or more people to
share

Mean 3.51
Median 3.00
Mode 3
Std. Deviation .626

Cumulative
Frequency Percent Valid Percent Percent
Valid Disagree 2 2.7 2.7 2.7
Neither
Disagree nor 35 47.9 47.9 50.7
Agree
Agree 33 45.2 45.2 95.9
Strongly
3 4.1 4.1 100.0
Agree
Total 73 100.0 100.0

two or more people to share

40

30

20
n
u
q
y
cF
re

10

0
Disagree Neither Disagree Agree Strongly Agree
nor Agree
two or more people to share

Fig 10: Frequency distribution of employees who take time off two or more
People to share

From the above table, out of 73 respondents 35(i.e. 47.9%) of them neither disagree nor agree

that take time off two or more people to share. Others 33 (i.e. 45.2%) respondents neither

agree with the above. So, we conclude that, they agree to take time off to two or more people

to share.

41
Table 41: Frequency distribution of employees who absent for duties due to personal
reasons at home

Mean 2.10
Median 2.00
Mode 2
Std. Deviation .974

Cumulative
Frequency Percent Valid Percent Percent
Valid never 21 28.8 28.8 28.8
rarely 34 46.6 46.6 75.3
often 8 11.0 11.0 86.3
very
10 13.7 13.7 100.0
often
Total 73 100.0 100.0

absent for duties due to personal reasons at home

40

30

20
n
u
q
y
cF
re

10

0
never rarely often very often
absent for duties due to personal reasons at home

Fig 11: Frequency distribution of employees who absent for duties due to personal
reasons at home

From the above table, out of 73 respondents 34(i.e. 46.6%) of them rarely absent for duties

due to personal reasons at home. Other 21 (i.e. 28.8%) respondents never. So, we conclude

that, 75.3% of them disagree.

42
Table 42: Frequency distribution of employees who take time off absent for duties due
to religious /cultural reasons

Mean 2.70
Median 3.00
Mode 3
Std. Deviation .938

Cumulative
Frequency Percent Valid Percent Percent
Valid never 8 11.0 11.0 11.0
rarely 22 30.1 30.1 41.1
often 27 37.0 37.0 78.1
very
16 21.9 21.9 100.0
often
Total 73 100.0 100.0

absent for duties due to religious /cultural reasons

30

25

20

15
n
u
q
y
cF
re

10

0
never rarely often very often
absent for duties due to religious /cultural reasons

Fig 12: Frequency distribution of employees who take time off absent for duties due to
religious /cultural reasons

From the above table, out of 73 respondents 30(i.e. 41.1%) of them rarely absent for duties

due to religious/cultural reasons. Others43 (i.e. 58.9%) respondents often and some of them

very often. So, we conclude that, most of them were agree to take time off absent for duties

due to religious/cultural reasons.

43
Table 43: Frequency distribution of employees who take time off our personal reasons
reduced your work productivity

Mean 2.49
Median 2.00
Mode 2
Std. Deviation .974

Cumulative
Frequency Percent Valid Percent Percent
Valid never 12 16.4 16.4 16.4
rarely 26 35.6 35.6 52.1
often 22 30.1 30.1 82.2
very
13 17.8 17.8 100.0
often
Total 73 100.0 100.0

your personal reasons reduced your work productivity

30

25

20

15
n
u
q
y
cF
re

10

0
never rarely often very often
your personal reasons reduced your work productivity

Fig 13: Frequency distribution of employees who take time off your personal reasons
reduced your work productivity

From the above table, out of 73 respondents 26(i.e. 35.6%) of them rarely take personal

reasons reduced your work productivity. Others22 (i.e. 30.1%) respondents often. So, we

conclude that, most of them disagree.

44
Table 44: Frequency distribution of employees who take time off you felt that you are
not able to find sufficient time with the family members

Mean 3.00
Median 3.00
Mode 3
Std. Deviation .882

Cumulative
Frequency Percent Valid Percent Percent
Valid never 6 8.2 8.2 8.2
rarely 10 13.7 13.7 21.9
often 35 47.9 47.9 69.9
very
22 30.1 30.1 100.0
often
Total 73 100.0 100.0

you felt that you are not able to find sufficient time with the
family members

40

30

20
n
u
q
y
cF
re

10

0
never rarely often very often
you felt that you are not able to find sufficient time with the
family members

Fig 14: Frequency distribution of employees who take time off you felt that you are not
able to find sufficient time with the family members

From the above table, out of 73 respondents 10(i.e. 13.7%) of them rarely felt that you are not

able to find sufficient time with the family members. Others 35 (i.e. 47.9%) respondents

often. So, we conclude that, they agree to find sufficient time with the family members.

45
Table 45: Frequency distribution of employees who take time off you felt like to quit the
current job

Mean 3.05
Median 3.00
Mode 4
Std. Deviation .926

Cumulative
Frequency Percent Valid Percent Percent
Valid never 5 6.8 6.8 6.8
rarely 14 19.2 19.2 26.0
often 26 35.6 35.6 61.6
very
28 38.4 38.4 100.0
often
Total 73 100.0 100.0

you felt like to quit the current job

30

25

20

15
n
u
q
y
cF
re

10

0
never rarely often very often
you felt like to quit the current job

Fig 15: Frequency distribution of employees who take time off you felt like to quit the
current job

From the above table, out of 73 respondents 19(i.e. 26.0%) of them were disagree you felt

like to quit the current job. Others 28 (i.e. 74%) respondents strongly agree. So, we conclude

that, most of them agree.

46
Table 46: Frequency distribution of employees who take time off after coming back
from family/ cultural occasion you felt that your productivity has been increased

Mean 2.01
Median 2.00
Mode 2
Std. Deviation .890

Cumulative
Frequency Percent Valid Percent Percent
Valid never 23 31.5 31.5 31.5
rarely 31 42.5 42.5 74.0
often 14 19.2 19.2 93.2
very
5 6.8 6.8 100.0
often
Total 73 100.0 100.0

after coming back from family/ cultural occasion you felt that
your productivity has been increased

30

20
n
u
q
y
cF
re

10

0
never rarely often very often
after coming back from family/ cultural occasion you felt that
your productivity has been increased

Fig 16: Frequency distribution of employees who take time off after coming back from
family/ cultural occasion you felt that your productivity has been increased

From the above table, out of 73 respondents 31(i.e. 42.5%) of them rarely after coming back

from family/cultural occasion you felt that your productivity has been increased. Others

14(i.e. 19.2%) respondents agree. So, we conclude that, 42.5% of them disagree.

47
CROSSTABS

Total Experience Vs take time off to care for and support a sick family or household
member

take time off to care for and support a sick family


or household member Total
Neither Disagree
Disagree nor Agree Agree
TOTEXP <5 28 22 12 62
45.2% 35.5% 19.4% 100.0%
5-10 4 2 5 11
36.4% 18.2% 45.5% 100.0%
Total 32 24 17 73

The above table shows the cross tabulation between the total experience and the time for the

sick family or house hold member. Here, we can see that 28 respondents i.e. 45.2% who have

less than 5 years of experience disagree that the have time to support and look after the sick

family. At the same time, 5 respondents, i.e. 45.5% who have 5-10 years of experience agree

with the same.

Total Experience Vs take time off for study or training

48
take time off for study or training

Disagree Total
TOTEXP <5 19 22 21 62
30.6% 35.5%
5-10 2 5 4
18.2% 45.5%
Total 21 27 25 73

The above table describe the cross tabulation between the total experience and the time for

study and training. Here, we can see that 22 respondents i.e. 35.5% who have less than 5

years of experience were neither disagree nor agree that they have time for study or training.

At the same time, 5 respondents, i.e. 45.5% who have 5-10 years of experience neither

disagree nor agree with the same. So, we conclude that most of the employees neither

disagree nor agree to take off to study and training.

Total Experience Vs take time off for cultural/religious reasons; public holidays

excluded

49
take time off for cultural/religious reasons; public holidays
excluded Total
Strongly Neither Disagree Strongly
Disagree Disagree nor Agree Agree Agree
TOTEXP <5 12 23 15 7 5 62
19.4% 37.1% 24.2% 11.3% 8.1% 100.0%
5-10 4 4 1 2 0 11
36.4% 36.4% 9.1% 18.2% .0% 100.0%
Total 16 27 16 9 5 73

The above table depicts the cross tabulation between the total experience and the time for

cultural/religious reasons and public holidays. Here, we can see that 23 respondents i.e.

37.1% who have less than 5 years of experience were disagree that they have time for cultural

and religious. At the same time, 27 respondents, i.e. 36.4% who have 5-10 years of

experience disagree with the cultural and public holidays. So, we conclude that most of the

employees disagree with the time to take for cultural and religious reasons.

50
Total Experience Vs pool their leaves

pool their leaves Total


Strongly Neither Disagree
Disagree Disagree nor Agree Agree
TOTEXP <5 21 26 14 1 62
33.9% 41.9% 22.6% 1.6% 100.0%
5-10 4 5 2 0 11
36.4% 45.5% 18.2% .0% 100.0%
Total 25 31 16 1 73

The above table illustrates the cross tabulation between the total experience and the time for

pool their leaves. Here, we can see that 26 respondents i.e. 41.9% who have less than 5 years

of experience were disagree for pool their leaves. At the same time, 5 respondents, i.e. 45.5%

who have 5-10 years of experience disagree with the cultural and public holidays. So, we

conclude that most of the employees disagree with the pool their leaves.

Total experience Vs take time off for overtime they worked, instead of payment

51
take time off for overtime they worked, instead of
payment Total
Neither Disagree Strongly
Disagree nor Agree Agree Agree
TOTEXP <5 24 19 13 6 62
38.7% 30.6% 21.0% 9.7% 100.0%
5-10 2 5 4 0 11
18.2% 45.5% 36.4% .0% 100.0%
Total 26 24 17 6 73

The above table describes the cross tabulation between the total experience that take time off

for overtime they worked, instead of payment. Here, we can see that 24 respondents i.e.

38.7% who have less than 5 years of experience were disagree with overtime they worked,

instead of payment. 19 member respondents i.e.,30.6% who is having less than 5years of

experience were neither disagree nor agree and 13 member respondents i.e., 21.0% who is

having less than 5years of experience agree with the same. At the same time, 5 respondents,

i.e. 45.5% who have 5-10 years of experience were neither disagree nor agree for overtime

they worked, instead of payment and 4 member respondent i.e., 36.4% who have 5-10years

of experience were agree with the same. So, we conclude that most of the employees who is

having 5-10years of experience were agree for overtime they worked, instead of payment.

Total Experience Vs decide their work timing (Flextime)

52
decide their work timing (Flextime) Total
Neither Disagree
Disagree nor Agree Agree Strongly Agree
TOTEXP <5 9 18 20 15 62
14.5% 29.0% 32.3% 24.2% 100.0%
5-10 0 4 5 2 11
.0% 36.4% 45.5% 18.2% 100.0%
Total 9 22 25 17 73

The above table describes the cross tabulation between the total experience that they decide

their work timing (Flextime). Here, we can see that 20 respondents i.e. 32.3% who have less

than 5 years of experience were agree with the work time is a flextime. 18 member

respondents i.e.,29.0% who is having less than 5years of experience were neither disagree nor

agree with the same and 15 member respondents i.e., 24.2% who is having less than 5years of

experience agree with the work time is a flexible time. At the same time, 5 respondents, i.e.

45.5% who have 5-10 years of experience were agree with the work time is a flexible time

and 4 member respondent i.e., 36.4% who have 5-10years of experience were neither

disagree nor agree with the same. So, we conclude that most of the employees were agreed

with the work time is a flexible time.

53
Total Experience Vs two or more people to share

two or more people to share Total


Neither Disagree Strongly
Disagree nor Agree Agree Agree
TOTEXP <5 1 31 27 3 62
1.6% 50.0% 43.5% 4.8% 100.0%
5-
1 4 6 0 11
10
9.1% 36.4% 54.5% .0% 100.0%
Total 2 35 33 3 73

The above table describes the cross tabulation between the total experience that they take

time off to two or more people to share. Here, we can see that 31 respondents i.e. 50.0% who

have less than 5 years of experience were neither disagree nor agree the work to share with

two or more people. 27 member respondents i.e.,43.5% who is having less than 5years of

experience were agree with the same. At the same time, 6 respondents, i.e. 54.5% who have

5-10 years of experience were agree with the two or more people to share and 4 member

respondent i.e., 36.4% who have 5-10years of experience were neither disagree nor agree

with the same. So, we conclude that most of the employees were agreed.

54
Total Experience Vs your personal reasons reduced your work productivity

your personal reasons reduced your work


productivity
never rarely Total
TOTEXP <5 11 22 18 11 62
17.7% 35.5% 29.0%
5-10 1 4 4 2
9.1% 36.4% 36.4%
Total 12 26 22 13 73

The above table depicts the cross tabulation between the total experience that their personal

reasons reduced the work productivity. Here, we can see that 22 respondents i.e. 35.5% who

have less than 5 years of experience were rarely for personal reasons reduced the work

productivity and 18 respondents i.e., 29.0% were often with for personal reasons reduced

your work productivity. At the same time, 4 respondents, i.e., 36.4% who have 5-10 years of

experience were often for personal reasons reduced the work productivity. So, we conclude

that most of the employees who is having 5-10years of experience were often for personal

reasons reduced the work productivity.

55
Total Experience Vs you felt that you are not able to find sufficient time with the family
members

you felt that you are not able to find


sufficient time with the family members
never rarely Total
TOTEXP <5 6 7 32 17 62
9.7% 11.3% 51.6%
5-10 0 3 3 5
.0% 27.3% 27.3%
Total 6 10 35 22 73

The above table illustrates the cross tabulation between the total experience that they take off

to find sufficient time with the family members. Here, we can see that 32 respondents i.e.

51.6% who have less than 5 years of experience were agree with sufficient time with the

family members and 17 were respondents i.e., 27.4% who have less than 5 years of

experience were strongly agree they spent their sufficient time with their family members. At

the same time, 5 respondents, i.e., 45.5% who have 5-10 years of experience were very often

to spent a sufficient time with their family members. So, we conclude that 75% of the

employees were agree with the sufficient time with the family members.

56
Total Experience Vs you felt like to quit the current job

you felt like to quit the current job


never Rarely Total
TOTEXP <5 5 12 22 23 62
8.1% 19.4% 35.5%
5-10 0 2 4 5
.0% 18.2% 36.4%
Total 5 14 26 28 73

The above table shows the cross tabulation between the total experience that they can quit the

current job. Here, we can see that 23 respondents i.e. 37.1% who have less than 5 years of

experience were very often to quit the current job. At the same time, 5 respondents, i.e.,

45.5% who have 5-10 years of experience were very often to quit the current job and 4

members who is having the 5-10years of experience were often to felt like to quit the current

job. So, we conclude that most of the employees were agreed.

57
Total Experience Vs after coming back from family/ cultural occasion you felt that your
productivity has been increased

after coming back from family/ cultural occasion you


felt that your productivity has been increased
never rarely Total
TOTEXP <5 18 26 13 5 62
29.0% 41.9% 21.0%
5-10 5 5 1 0
45.5% 45.5% 9.1%
Total 23 31 14 5 73

The above table illustrates the cross tabulation between the total experience that they take

time off after coming back from family and cultural occasion you felt that the productivity

has been increased. Here, we can see that 26 respondents i.e. 41.9% who have less than 5

years of experience were rarely to coming back from family and cultural occasion felt that

productivity has been increased. At the same time, 5 respondents, i.e., 45.5% who have 5-10

years of experience were rarely with the same. So, we conclude that most of the employees

were disagree with coming from family the productivity has been increased

CONCLUSION:

58
After conducting an intense study on Quality of work life program in CSC mission.

The following conclusions were derived.

1. Majority of employees are satisfied with the benefits & compensation program that

was imparted to them by the management.

2. The employees are satisfied with the methods used in the Quality of work life.

3. Quality of worklife imparts change and aids in the better development of the

organization.

BIBLOGRAPHY

59
Productive workplaces revisited

By Marvin R weisbord
Publisher: John Wiley and sons

Managing Human Resources Productivity, Quality of work life, profits:

By Cascio Wayne F

Harvard Business Review on work and life balance:

By Harvard Business Review


I
Human Resource Management:
Aswathappa

Human Resource Management:

Mondy(Pearson Edition)

Internet:
Yahoo,Google search engines

QUESTIONNAIRE:

60
Following are a series of questions that seek your level of agreement or disagreement about
work life balance environment within your company. Please rate your response on a five
point scale:
1) Strongly Disagree 2) Disagree 3) Neither Disagree or Agree 4) Agree 5) Strongly Agree

My Company allows employees


1) to take time off to care for and support a sick family or household member
12345
2) to take time off for study or training
12345
3) to take time off for cultural/religious reasons; public holidays excluded
12345
4) to pool their leaves
12345
5) to work from home or outside of the central workplace using his/her own or the
Organization’s equipment
12345
6) to work part-time if a family situation changes dramatically
12345
7) to take time off for overtime they worked, instead of payment
12345
8) to use office telephone to contact family members if needed
12345
9) to decide their work timing (Flextime)
12345
10) two or more employees to share one full time job
12345

Following are a series of questions which may have influenced your regular work during past
12 months. Please indicate how often they happened with you.
1) Never 2) Rarely 3) Often 4) Very Often

61
1) absent for duties due to personal reasons at home 1 2 3 4
2) absent for duties due to religious / cultural reasons 1 2 3 4
3) your personal reasons reduced your work productivity
1 2 3 4
4) you felt that you are not able to spend sufficient time
with
Family members
1 2 3 4
5) you felt like to quit the current job
1 2 3 4
6) after coming back from family / religious occasion you
felt that
Your productivity has been increased
1 2 3 4

62

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