Software User Guide

• Read all safety precautions thoroughly to ensure safe use.

• Types of software installed on your computer varies depending on the method of installation from the
Software CD-ROM. For details, see the “Camera User Guide”
• For information on the operating systems that support the Software CD-ROM, see the “Camera User
Guide”.
Using These Manuals How to Use the Software User
The two manuals included are for your CX4. Guide
1. Understanding How to Use Your Display examples:
Camera The display examples may be different from actual
display screens.
“Camera User Guide” (Printed manual)
This guide explains the usage and functions of Terms:
the camera. You will also see how to install the In this guide, still images and movies are
provided software on your computer. referred to as “images” or “files”.

Symbols:
This guide uses the following symbols and
conventions:

Caution

This indicates important notices and restrictions

for using this camera.
2. Downloading Images to Your
Computer
“Software User Guide” This indicates supplementary explanations and
*This manual (this file) useful tips about camera operations.
This guide explains how to download images
from the camera to your computer.
This indicates page(s) relevant to a particular
function. “GP. xx” is used to refer you to pages
in this manual.

This indicates terms that are useful for

understanding the explanations.

3. Displaying Images on Your

Computer
The supplied MediaBrowser application
(available for Windows only) can be used
to view and edit images, including multi-
picture (MP) files. For information on using
MediaBrowser, see the MediaBrowser
online help. For the latest information on
MediaBrowser, visit the Pixela website at
http://www.pixela.co.jp/oem/mediabrowser/e/.


Contents
Using These Manuals.............................................................................................................................................................................2
1. Understanding How to Use Your Camera.................................................................................................................................................. 2
2. Downloading Images to Your Computer................................................................................................................................................... 2
3. Displaying Images on Your Computer........................................................................................................................................................ 2
How to Use the Software User Guide..............................................................................................................................................2
Display examples:.................................................................................................................................................................................................... 2
Terms:........................................................................................................................................................................................................................... 2
Symbols:...................................................................................................................................................................................................................... 2
Contents.....................................................................................................................................................................................................3

Chapter 1 Downloading Images to Your Computer (Windows)

Downloading Images............................................................................................................................................................................5
Downloading Images Without Using DL-10..................................................................................................................................6
Downloading All Images Using the DL-10 Software..................................................................................................................7
Warning Messages Under Windows XP Service Pack 3 and Windows Vista Service Pack 2.........................................8
Windows 7 Security Warning..............................................................................................................................................................9
Disconnecting the Camera from Your Computer........................................................................................................................9
Detailed Instructions for DL‑10..........................................................................................................................................................9
Starting/Exiting DL‑10........................................................................................................................................................................................... 9
The DL‑10 Window................................................................................................................................................................................................10
How to Use the [Option settings]....................................................................................................................................................................11
How to Use the [Background illustration settings]....................................................................................................................................12
Downloading Images from an SD Memory Card..................................................................................................................... 12
Images in an SD Memory Card.........................................................................................................................................................................12

Chapter 2 Downloading Images to Your Computer (Macintosh)

Connecting the Camera to a Computer and Downloading Images.................................................................................. 14
Disconnecting the Camera from Your Computer..................................................................................................................... 15
Downloading Images from an SD Memory Card..................................................................................................................... 15
Images in an SD Memory Card.........................................................................................................................................................................15
Playing Back an MP File on Your Computer................................................................................................................................ 16
Exporting Still Images from MP Files............................................................................................................................................ 17

Appendices
Troubleshooting................................................................................................................................................................................... 19


Chapter 1
Downloading Images
to Your Computer
(Windows)
This section explains how to download still images and movies to
your computer (Windows).
Downloading Images • The names for DC Software items differ from
the names for Caplio Software items provided
There are two methods for downloading with previous models as shown below.
images from the camera to your computer.
Caplio Software DC Software
1. Downloading images without using RICOH Gate La DL-10
image download software such as Caplio Viewer DU-10 (*)
DL‑10 (GP.6).
Caplio Server SR-10 (*)
The camera is recognized by the computer
Caplio Setting ST-10 (*)
as a separate drive and appears on [My
Computer]. Select and copy images. (*) Not used with this camera.

2. Use image downloading software such

as DL‑10 to download all images to the
computer (GP.7). • When downloading images from your camera,
To use DL‑10, DC Software must be installed. load a battery with adequate remaining power
For information on how to install DC in the camera.
Software, see the “Camera User Guide”. • If there is an SD memory card in the camera,
images will be loaded from the card. If there is
no SD memory card in the camera, images will
Caution be loaded from the internal memory on the
• Before proceeding, confirm that [Mass Storage] camera.
is selected for [USB Connection Type] in the • The software included in the CD-ROM can only
camera setup menu (GP.102 of the “Camera be used with Windows.
User Guide”).
• Do not turn off the camera or disconnect the
USB cable during image transfer. The files will
not be written correctly.
• Do not use the computer to format the SD
memory card or the internal memory. Use the
camera to format the SD memory card or the
internal memory.
• Be sure to stop the connection before
removing the USB cable.
• You cannot write data to the internal memory
on the camera.
• The camera can not display pictures that
have been transferred to the computer using
“Windows Photo Gallery” (Windows Vista) or
“Windows Live Photo Gallery” (Windows 7) and
then copied from the computer to a memory
card which is subsequently inserted in the
camera.
• Only one Ricoh digital camera can be
connected to one computer. Do not connect
multiple Ricoh cameras to one computer at the
same time.


Downloading Images Without 4. From the displayed drive, copy a
file to the desired location.
Using DL-10
The figure below shows the folder
configuration of the drive.
1. Make sure that the camera power is
off.

2. Connect the accessory USB cable to

a USB port of your computer.

When the contents of the internal memory

are displayed, the drive name is [RICOHDCI].

3. Connect the USB cable to the USB
terminal of your camera.
• If a file with the same name already exists at
the destination, it is overwritten.
• If DC Software is installed, clear the check
box next to the [Save automatically when
connected to USB] option in the DL-10 [Option
settings] dialog box.

Your camera turns on.

Your computer automatically reads the file
necessary for recognizing the camera as a
drive.
After this preparation, the camera is
displayed as a drive at [My Computer].

Example of the display in Windows XP


Downloading All Images
Using the DL-10 Software
DL-10 automatically creates a folder called
[Digital Camera] inside your [My Documents]
folder. Downloaded images are saved in
folders with the date of each shot, inside the
[Digital Camera] folder. (The files will continue
to be saved in the [Caplio] folder if you were
previously using Caplio Software.)
Set the correct date and time on the camera
before shooting.
1. Make sure that the camera power is
off.
2. Connect the USB cable to the USB
port of your computer.
3. Connect the USB cable to the USB
terminal of your camera.
The camera turns on, DL-10 starts, and the
DL-10 window appears.
Image transfer begins automatically.

If image transfer does not begin, please try
the following procedures:
• Click the [Save] button in the DL‑10
window.
• Restart your computer and perform
Steps 1 to 3 again.
• Confirm that the [Saves automatically
when connected to USB] checkbox in the
[Option settings] dialog box for DL‑10 is
selected.
Caution
• When the [The same image will not be saved]
check box is selected in DL-10 [Option settings]
(GP.11), the total number of files that can
be transferred at one time is 999. To transfer
1000 files or more, transfer 999 files first and
then click [OK] when the dialog box with the
number of remaining files appears. After that,
click the [Save] button in the DL‑10 window
or reconnect the USB cable to transfer the
remaining files.
• Do not turn off the camera or disconnect
the USB cable during image transfer using
DL‑10 (when the message for receiving data is
displayed).
• The images on the computer are renamed
using consecutive file numbers; the file names
assigned by the camera are not used.
• Even when the storage folder is changed, the
file number will be continuous. The number
cannot be initialized.
• When transferring images to a computer
using DL-10, the files are assigned names like
[RIMG****.jpg] (**** indicates the number of
the image), even if [Sequential No.] is set to
[On].
• For details about DL‑10, see P.9.
• For details about the DL‑10 [Option settings]
dialog box, see P.11.
• To disconnect the camera from your computer,
see P.9.
Warning Messages Under If you clicked the [Keep Blocking] button:
Follow the steps below to check to see the
Windows XP Service Pack 3 and Windows Firewall settings.
Windows Vista Service Pack 2 1. Open the [Windows Firewall]
When software for your Ricoh digital camera Control Panel.
is used on a computer running Windows Vista
Service Pack 2 or on a computer with Windows
XP Service Pack 3 installed, a warning message
similar to the one shown below may appear at
software activation or USB connection. Change
the computer settings while referring to the
information below.
A screenshot of the warning message in
Windows XP is shown below.
Open the [Start] menu and select [Control
When warning messages appear: Panel], then double-click [Windows
After checking the program name and publisher, Firewall] (if Windows Firewall is not
click [Unblock]. listed,click [Switch to Classic View] at
the top left corner of the Control Panel
window).

2. Allow the Ricoh application

Internet access.

Caution

If you do not recognize the program, you should

block it because it may be a virus. Click the [Keep
Blocking] button to prevent the program from
connecting to the Internet.

If you clicked the [Ask Me Later] button:

Each time the program is activated, the
[Windows Security Alert] window appears. Then
you can select [Unblock].
In the [Windows Firewall] dialog,click the
[Exceptions] tab and check whether DL-10
is listed under [Programs and Services]. If
it is, place a check in the check box next to
DL-10 and click OK. If it is not listed,click
[Add Program…] to add DL-10 to the list of
exceptions.


Windows 7 Security Warning Detailed Instructions for DL‑10
On computers running Windows 7, you may Starting/Exiting DL‑10
encounter the following warning when starting
Ricoh software for digital cameras either Starting
manually or by connecting a camera:
DL‑10 is already installed with DC Software.
When warning messages appear:
Connecting the camera to your computer
After checking the program name and publisher,
automatically starts the software and begins
click [Allow access].
downloading of images from the camera.

Disconnecting the Camera
from Your Computer
Before disconnecting the camera from the
computer, click the [Safely Remove Hardware]
or [Unplug or Eject Hardware] icon in the
taskbar (the illustration above shows the icon
for Windows XP) and select [Safely remove
USB Mass Storage Device] or [Stop USB Mass
Storage Device] from the menu that appears.
You can then disconnect the USB cable.
Exiting
To exit DL-10, follow either of the steps below.
• Click the [MENU] button on the DL‑10
window and select [Exit] from the displayed
menu (see “The DL‑10 Window”).
• Right-click the DL‑10 icon on the task bar and
select [Exit] from the displayed menu.
Restarting
To restart DL‑10 after exiting, follow the steps
below.
• From the [Start] menu, select [All Programs]
or [Programs] then [DC Software] then
[DL‑10].
Caution
DL‑10 is not network-compatible. Use as a stand-
alone application.

If the remove hardware icon is not displayed in

Windows 7, click the button in the taskbar.

• If the USB cable is disconnected without

disabling the connection, the Unsafe Removal
of Device screen may be displayed.
• Do not disconnect the USB cable during
image transfer. Check that image transfer is
completed and be sure to stop the connection
before removing the USB cable.


The DL‑10 Window 3 [Application] Button
Once DL‑10 starts up, the following DL‑10 The application registered in [Option
window appears on your computer screen. settings] is started.
4 [Minimize] Button
Minimizes the window and displays its icon
on the Windows task bar. If you click on the
icon, the window will be displayed again.
5 Indicator
1 [MENU] Button The “Indicator” lights if the camera is
Click this and the following menu appears. connected via USB cable. When lit, if you
move the mouse pointer over the “Indicator”,
[Camera is being connected] appears. When
your camera is not connected, the “Indicator”
is grayed out, and if you move the mouse
pointer over it, [Camera is being connected]
does not appear.

[Option settings] Specifies where to save

images when downloading
all images and which
application to start after
images have been saved
or when the [Application]
button is clicked. (GP.11)
[Background Changes the background
illustration design in the DL-10 window.
settings] (GP.12)
[About] Displays the version of DL‑10.
[Exit] Closes DL‑10.

2 [Save] Button
Click this and the images are downloaded
from your camera.

Caution

If the message indicating that [Connecting...

Press [Adj.] key to direct print] appears on the
camera picture display, do not click the [Save]
button.

10
How to Use the [Option settings]
If you click the [MENU] button on the DL‑10 window and select
[Option settings] from the displayed menu, the [Option settings]
dialog box appears.

Caution

Note that uninstalling the software for earlier Ricoh cameras may
reset user preferences for DL‑10 or RICOH Gate La.

Item Description Initial Setting

1 [Save automatically Select the check box to have images downloaded and saved automatically Save
when connected in your computer when the camera is connected to your computer with the automatically
to USB] USB cable.
If you deselect the check box, your images will not be downloaded
automatically when you connect your camera to the computer. For
downloading, activate DL-10 and click the [Save] button.
2 [Destination folder] Specifies which folder to save your images in. The [Digital Camera] folder
inside [My Documents] is specified initially; if you want to change this, click ———
the [Browse] button to display the dialog box and then specify the folder.
3 [Create folder] Specifies how to create a folder. Create a new
[Not created] folder for
Your downloaded images will all be saved in the folder specified in item each date
“2 [Destination folder]”. photographed
[For each date photographed]
Creates a new folder assigning the date the images were shot as the folder
name, and saves images shot on the same day in the same folder.
For example, if shot on January 1, 2010: [20100101] folder
[For each time saved]
Creates a new folder each time and save images in the folder. If images are
saved more than once in a day, a new folder is created each time.
The folder name format is “Saving date + Underscore + Three-digit serial
number”.
For example, if you saved twice on January 1, 2010:
[20100101_001] folder, [20100101_002] folder
4 [The same image When this check box is selected, images once loaded into your computer are The same
will not be saved] not loaded again. This check box is enabled only when [Not created] or [For image will not
each date photographed] is selected in [Create folder]. be saved
To allow this function to work properly, the camera date and time must be set
correctly.
When this check box is deselected, previously loaded images are loaded
again.
* If you were previously using Caplio Software, images will be downloaded
again if images downloaded using RICOH Gate La remain on the SD
memory card even if the [The same image will not be saved] checkbox for
the DL‑10 [Option settings] is selected.
5 [Application To start an application after loaded images have been saved, specify the
software settings] application name here. Click the [Browse] button and select the application ———
in the displayed dialog box.
6 [Save and start When this is checked, the application specified above is started after the Application is
application images have been saved. started
software] When this is unchecked, the application is not started.
7 [Camera's IP Not used for this camera, but used for other Ricoh digital cameras. For details, 0.0.0.0
Address] see the documentation that came with the camera.

11
How to Use the [Background
illustration settings]
You can select a background for the DL-10
window from three types of patterns.
If you click the [MENU] button on the DL-10
window and select [Background illustration
settings] from the displayed menu, the
[Background illustration settings] dialog box
appears.
1 [Background illustration pattern]
Select the pattern you wish to use from the
three available.
2 [Preview]
You can preview the pattern selected in
[Background illustration pattern].
12
Downloading Images from an
SD Memory Card
It is possible to download images from an SD
memory card to computer via a PC card slot or
card reader.
Images in an SD Memory Card
Images are stored on an SD memory card in a
hierarchy, as shown here.
Image files
Caution
If you connect the camera or a card reader to a
computer and then directly display, edit or save
SD memory card images on the computer, you
may no longer be able to play back the images
on the camera. Download the images to the
computer before displaying, editing or saving
them.
Card Reader
This is a device connected to a computer to read
the contents of cards. In addition to the memory
card adapter-type, there are card readers into
which you can directly load an SD memory card.
Chapter 2
Downloading Images
to Your Computer
(Macintosh)
This section explains how to download still images and movies to
your computer (Macintosh).

Caution

VM-1 software and “Software User Guide” available for Macintosh.

Connecting the Camera to a Com‑ 4. From the displayed drive, copy a
file to the desired location.
puter and Downloading Images
The figure below shows the folder
configuration in the drive.
1. Make sure that the camera power is
off.

2. Connect the accessory USB cable to

a USB port of your computer.

When the contents of the internal memory

are displayed, the drive name is [RICOHDCI].

Caution

• Do not turn off the camera or disconnect the

3. Connect the USB cable to the USB USB cable during image transfer. The files will
terminal of your camera. not be written correctly.
• Do not use the computer to format the SD
memory card or the internal memory. Use the
camera to format the SD memory card or the
internal memory.
• Be sure to stop the connection before
removing the USB cable.
• You cannot write data to the internal memory
on the camera.
Your camera turns on.
• Only one Ricoh digital camera can be
Your computer automatically reads the file connected to one computer. Do not connect
necessary for recognizing the camera as a multiple Ricoh cameras to one computer at the
drive. same time.
After this preparation, the camera is
displayed as a drive on the Desktop.

• When downloading images from your camera,

load a battery with adequate remaining power
in the camera.
• If a file with the same name already exists at
the destination, it is overwritten. If you do not
want the file to be overwritten, rename the file
or transfer data to another folder.
• When an SD memory card is loaded, its files
are displayed. Otherwise, files in the internal
memory are displayed.

14
Disconnecting the Camera Downloading Images from an
from Your Computer SD Memory Card
It is possible to download images from an SD
1. Drag and drop the displayed drive memory card to computer via a PC card slot or
or volume icon to the [Trash] icon. card reader.
When a screen appears prompting you to
enter the administrator's password, enter Images in an SD Memory Card
the password. Images are stored on an SD memory card in a
hierarchy, as shown here.
2. Unplug the USB cable.

• You can also select [Eject] from the [File] menu

to cancel the connection.
• A warning may be displayed if the USB cable
is disconnected without first removing the
camera from the system as described above.
Be sure to remove the camera from the system
before disconnecting the cable.
• Confirm that transfer is complete before
removing the camera from the system and Image files
disconnecting the cable.
• When the camera is connected to a Macintosh
computer, a “FINDER.DAT” or “.DS_Store” file Caution
may be created which the camera will list as
If you connect the camera or a card reader to a
an unmatched file. This file can be deleted
computer and then directly display, edit or save
without risk.
SD memory card images on the computer, you
may no longer be able to play back the images
on the camera. Download the images to the
computer before displaying, editing or saving
them.

Card Reader
This is a device connected to a computer to read
the contents of cards. In addition to the memory
card adapter-type, there are card readers into
which you can directly load an SD memory card.

15
Playing Back an MP File on Your Computer
When you shoot one still image with M-Cont Plus, Speed Cont, or Multi-trgt AF, the image is recorded
as one MP file. You can play back MP files on your computer using VM-1. Refer to the Camera User
Guide for instructions on how to install VM-1.

1. Download an MP file to your Macintosh computer.

Refer to P.14 for instructions on how to download images.

2. Open the [Applications] folder.

3. Double-click the [VM-1] icon.
The [VM-1] window appears.

4. Click [Open] on the [File] menu or click [Select] in the [VM-1] window, select the
MP file you wish to play back, and then click [Open].
The frames in the selected MP file are played back.
The MP file name and frame numbers are displayed in the [VM-1] window. Frame numbers up to
999 are displayed.

5. Select the frame you wish to play back by entering the frame number, or clicking
[<<] or [>>].

File name

Previous Frame Frame Number Next Frame

• In addition to the above procedure, you can also start VM-1 automatically and play back MP files by
double-clicking the MP file you want to play back or dragging and dropping the MP file onto the [VM-1]
icon.
• Still images can also be played back in the [VM-1] window. [<<] and [>>] are not operable when playing
back still images.
• Movies cannot be played back.

16
Exporting Still Images from
MP Files
You can extract specific frames from an MP file
shot using M-Cont Plus, Speed Cont, or Multi-
trgt AF and save each frame as an individual still
image. You can either export all the frames from
an MP file at once, or select one frame at a time
to export.
• The images are saved in the same sizes used
for shooting.
• When still images are saved, they are assigned
filenames consisting of the MP file name and
the 3- digit frame number.
• The original files will be retained after
extraction.
1. Download an MP file to your
Macintosh computer.
Refer to P.14 for instructions on how to
download images.
2. Open the [Applications] folder.
3. Double-click the [VM-1] icon.
The [VM-1] window appears.
4. Select [Save Settings] from [Tools].
The [Save Settings] window appears.
5. Click [Select], select the save
location for the exported still
image, and then click [Open].
6. Click [OK].
17
When selecting [All Frames]
7. Click [Open] on the [File] menu or
click [Select] in the [VM-1] window,
select the MP file you want to
export, and then click [Open].
8. Select [Divide Multi-Picture File]
from the [Tools] bar, and select [All
Frames].
All the frames in the MP file are saved
individually as still images.
When selecting [One Frame]
7. Click [Open] on the [File] menu or
click [Select] in the [VM-1] window,
select the MP file you want to
export, and then click [Open].
8. Click [<<] or [>>], and then select
the frame you want to export
Macintosh computer.
9. Select [Divide Multi-Picture File]
from the [Tools] bar, and select
[One Frame].
The selected frame is saved as a still
image.
Appendices
Troubleshooting
Problem 1 Cannot download images

Solution 1
Your camera may not be recognized correctly if you connect to the USB Port of your computer via a USB hub.
Follow the steps below to change the USB port.
• Connect your camera directly to the USB port of your computer.
• If there are several root hubs, change to another hub.
If you are using a non-USB hub, try connecting via a USB hub.

Solution 2
The battery in the camera may have worn out.
Before downloading images from your camera, load a battery with adequate remaining power in the
camera.

Solution 3
The free space on the hard disk in your computer may be insufficient.
Check whether the hard disk has sufficient space for running Windows, and whether the drive where
you are loading image files has the same capacity or more as that of the SD memory card inserted in
the camera.

Problem 2 Even if you check [The same image will not be saved] in the DL-10 [Option settings], the
same images are loaded into your computer.

Solution
The camera's clock is incorrectly set or the camera's clock information has been reset.
To allow the [The same image will not be saved] function to work properly, the camera's clock
information must be set properly. Set it properly.

Problem 3 Files loaded from the camera into the computer were deleted. You attempted to load
the same files from the camera again but failed.

Solution
If [The same image will not be saved] is checked in the DL-10 [Option settings], files loaded into your
computer once cannot be loaded again. In the DL-10 [Option settings], uncheck [The same image will
not be saved].

19
Problem 4 [Failed to save.] appears during image loading from the camera into your computer

Solution
Set the camera to playback mode and check that [Unmatched File] is not displayed for any file. If
[Unmatched File] is displayed, delete the file from the SD memory card or internal memory after
backing up all files on your computer. To back up the files in the camera, copy all files into your
computer directly by using a commercially-available card reader or by connecting the camera to the
computer using the USB cable provided.

20