QUICK REF GUIDE 4.

0 ENG:90x55 09/01/2007 17:20 Page 1

Customer Service
Australia +61 (0)3 9221 4777
Belgium +32 (0)2 404 88 00
Denmark +45 (0)36 91 02 00
Finland +358 (0) 9 2310 1100
France +33 (0)1 45 15 45 16
GENESYS MEETING CENTER
or 0800 260 260
Germany +49 (0)30 201 704 10
or 0800-4363797 About Genesys Meeting Center
Hong Kong +852 2110 3231
Italy +39 02 303028328
Luxembourg 8004 8054
Your own virtual meeting room!
Malaysia +60 3 21688810
Netherlands +31 (0)20 710 95 05 Effectively meet with colleagues, clients
Norway +47 2150 5650 and customers from remote locations
Portugal +351 21 032 12 00 in your own virtual meeting room.
Singapore +65 6235 5168
Spain +34 91 768 00 00 Enter Genesys Meeting Center and interact
Sweden +46 (0)8 505 20 120 from across the globe at a moment's notice.
Quick Reference
Switzerland 0800 000 585 Guide
or +44 20 8288 4109 A comprehensive user guide can be downloaded at:
UK/Ireland +44 (0)20 8288 4433 www.genesys.com/uk/userguide
USA 866 436 3797 (866GENESYS)
www.genesys.com/uk
Email: eucustomerservice@genesys.com
QUICK REF GUIDE 4.0 ENG:90x55
Phone Access
Start/Access a Meeting
Moderator:
1- Dial your Meeting Number.
LocalConnect: Dial the closest city or toll free
dial-in number then your Meeting Number.
Ensure that the Meeting Number is preceded
and followed by the key.
2- Enter your 4-digit PIN, ensuring the number
is preceded and followed by the key.
Participants:
Participants dial your Meeting number.
LocalConnect Service: Participants dial the
closest city or toll free dial-in number, then the
Meeting Number, ensuring that the Meeting
Number is preceded and followed by the key.
Dial Out to Participants:
National: Area code + telephone number
International: 00 + country code + area code
+ telephone number
MODERATOR FUNCTIONS
Mute/un-mute all participants: 51
Self mute/unmute: 6 (participant can also use this function)
End the Conference Call: 9
Number of Participants on call: 007
Lock/Unlock access to call: 7
Technical Support during conference: 10
09/01/2007 17:20 Page 4
Web & Voice Meetings Using Web Meetings
To start a web and/or voice meeting, install the Here are some ideas about when and how to
Meeting Center Application. To download: use Genesys Meeting Center on the web - it will
make a huge impact on your working day!
1- Go to www.genesys.com, click the
Moderator button. No need to e-mail large documents to
2- Enter your Meeting Number and PIN and participants before a meeting.
click Log In. (The key is not required).
You can all share one version of your
3- Go to the Set Up/Preferences section of
document over the web. Work together in
Conference Manager, click the General tab.
real time, sharing files and applications on
4- Select “NEW! Meeting Center Application”
your PC.
and click Install Now.
5- Scroll to the bottom of the screen, click Save. Add some slides to your online meetings or
training sessions to make them more dynamic
Once installed, start and manage your meetings
and visually stimulating.
by simply clicking on the Desktop Meeting
Launcher icon in your taskbar. Use the Desktop
Free Training
Meeting Launcher for:
Genesys Conferencing offers free training
1-Click access to pre-scheduled or Ad hoc
sessions to help you become oriented with the
meetings.
power of web conferencing and the features
Access to your online Genesys Meeting
available to you. Please sign up at
Center account (Conference Manager).
www.genesys.com/UKtraining
Instantly sending invites to email or MSN
Instant Messenger contacts.