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MBA 401: CORPORATE LEGAL ENVIRONMENT MBA 405 (H1): HUMAN RESOURCE PLANNING & DEVOLPMENT

Objective: To offer students a first hand exposure to the legal aspects of Objective: The objectives of this paper is to develop a conceptual
business, so as to enable them to face the real-life world with a positive mind-set. as well as practical understanding of human resource planning
1. Introduction: Meaning and Importance of Corporate Laws, Government and and development, maintaining HR information, Preparing report on
Business Relationship in India. HR performance, measuring the value of human resource and evaluating
2. Law of Contract: Proposal, Acceptance, Promise, Consideration, Capacity to the effectiveness of HR functions.
Contact, Performance of Contracts, Discharge of Contracts, Breach of Contracts, 1. Human Resource Planning- Approaches to Human Resource
Remedies Against Breach of Contract, Indemnity and Guarantee, Bailment and Planning, Concept, importance, objectives Types of HR plan,
Pledge, Contract of Agency. Dimensions of Human Resource Planning Approaches-Social Demand
3. Law of Sales: Contact of Sale, Essential of Contract of sale, Sales agreement Approach, Rate of Return Approach and Manpower Requirement
and Agreement to sale, Conditions and Warranties, Passing of Property in Goods, Approach. Human Resource Information System, Human Resource
Transfer of Title by Non - Owners, Performance of Contract of sale, Duties and Planning Process.
rights of Parties, Breach of Contract of sale, Auction sale. 2. Career planning-Concept, objective, Career planning vs. human
4. Indian Company Act: Salient Features of Companies, Classification and resource planning, career planning vs. succession planning, Process
Formation of Companies, Memorandum and Articles of Association, Doctrine of of career planning and career development, Human Resources
Ultra Vires, Doctrine of Indoor Management,, Types of Shares, Appointment of Evaluation: Human Resources Audit and Human Resource Accounting,
Directors, Meetings of Directors & Shareholders of Companies. Succession planning, HR Metrics.
5. Negotiable Instrument Act : Definition and Essential features of Negotiable 3. Evolution & Concept of HRD- System concept, Role of HRD,
Instruments, promissory Note, Bill of Exchange & Cheques, Endorsement and its Professionals, HRD climate & its element, HRD Matrix, HRD
types, Parties to Negotiable Instrument. Function, HRD Process, Role of line Managers & supervisors in HRD.
6. Consumer Protection Act: Definition of consumer, Goods and Defect, 4. Assessing HRD needs- Task analysis, persons Analysis,
Services and Deficiency, Provisions related to Consumer Protection, Consumer Organizational analyses, Assessing HRD needs, HRD process
Protection Councils, Redressel of Consumer Grievances (District Forum, State models Training Vs HRD, HRD intervention- Designing &
Commission and Nation Commission) implementing HRD Programme.
Text Books 5. Implementing HRD Programmes- On the job, JIT, Job designing
S.S.Gulson, Marcantile Law, Excel Books. job rotation, job enrichment, job enlargement, coaching,
N.D. Kapoor – Business Law, Sultan Chand & Sons mentoring & empowerment, Creating HRD environment,
Reference Books Evaluation frame work; collecting , data for evaluation, research design,
M.C. Kuchhal - Business Law, Vikas Publishing House Pvt. Ltd issues concerning evaluation, assessing impact of HRD.
Bulchandani - Business Law for Management, Himalaya Publishing House 6. Organizational Culture & HRD- Work force diversity & HRD,
Palle Krishna Rao- WTO Text & Cases, PSG, Excel Books Labor Market changes, Equal Employment Opportunity,
Baindridge – Introduction to Computer Law – Pearson adapting demographic changes & gender issues, HRD practices in
Pathak - Legal Aspects of Business, Tata-McGraw Hill Co. Ltd manufacturing and services sector
Pillai and Bhagabati- Business Law, S.Chand & Co. Text Books
Billai & Bagavathi, Business Law, S. Chand. Bhattacharya, Deepak K. – Human Resource Planning, Excel Books.
P.K. Goel, Business Law for Managers, Biztantra. T.V. Rao, Future of HRD.
Reference Books
Aswathapa, Human Resource Management Text & Cases, TMH.
MBA 402: PROJECT MANAGEMENT
Desimone & Harries – Human Resource Development – Thomson
Learning
Objective: The paper would help to understand ‘project management’ in a C B Mammoria, Personnel Management.
holistic manner, as it would include every aspect of the business like Finance, H
R, Marketing, Logistics, Organizing etc., in connection with each other.
1. Introduction: Definitions, classifications, project risk, scope; Project MBA 405 (H2): ORGANISATIONAL CHANGE & DEVELOPMENT
management-definitions, overview, project plan, management principles applied
to project management, project management life cycles and uncertainty Objective: To familiarize the students with basic organizational
2. Project Planning: Scope, problem statement, project goals, objectives, success processes to bring about organizational change, development and
criteria, assumptions, risks, obstacles, approval process, projects and strategic effectiveness.
planning. 1. Organizational Change- Concept, Forces demand organizational
3. Project Implementation & Monitoring: Project Implementation-Project change- External and Internal, Recognizing the need for change,
resource requirements, types of resources, men, materials, finance. Project problem diagnosis, identifying alternate change techniques.
monitoring- evaluation, control, project network technique, planning for 2. Resistance to change- Managing resistance to change, the process
monitoring and evaluation, project audits, project management information of organizational change.
system, project scheduling- PERT & CPM, project communication, post project 3. Managing Change- Managing Change and Transformation:
reviews Planning, Creating the support system, managing the transition.
4. Project Team Management: Recruitment, organizing, human resources, team 4. Organizational change and process Consultation,
operating rules, project organization, various forms of project organizations, Organization Development, OD process, OD Interventions, Action
project organization charting, project contracts, principles- compilation of Research orientation, Evaluating OD Effectiveness.
contracts, practical aspects- legal aspects, global tender, negotiations, insurance 5. Managers as change agents, Internal and external change
5. Closing the project: Types of project termination, strategic implications, agents, Organizational change and its management in manufacturing and
project in trouble, termination strategies, evaluation of termination possibilities, service sectors.
termination procedures Text Books
6. Project inventory management: Nature of project inventory, supply and K. Hari Gopal , Management of Organization changes ,
transportation of materials, use of PERT & CPM techniques Response Book
Text Books Kavita Singh, Organisation Change & Development, Excel
Project Management – for 21st Centrury-Beenet P Lientz, Kathyn- Books.
PAP, 1995 Reference Books
Project Management –Denislok Robins P.Stephen – Organization Behariour , Pearson
Reference Books Bennis W.G. Benue KD and Chains R (Ed) – The Planning of Change
Project management - David I Cleland - McGraw Hill International N. Sengupta and M. Bhatta - Managing change in the organization,
Edition, 1999 Pearson
Project Management – Gopalakrishnan – McMillan India Ltd. French , Organisation Development , Pearson
Project Management-Harry-Maylor-Pearson Publication Jones- Organisational theory, design and change-Pearson
403 (M1): CONSUMER BEHAVIOUR MBA 407 (IB1): EXIM FINANCING AND DOCUMENTATION

Objective: The basic objective of this course is to develop and Objective: The objective of the course is to develop a
understanding about the consumer decision-making process and its applications diagnostic and conceptual understanding of EXIM financing and
in marketing function of firms documentation.
1. Nature and scope of consumer behavior, the application of consumer 1. Introduction-Export documentation; Foreign exchange regulations; ISO
behavior principles to strategic marketing., Consumer Decision Making: 9000 series and other internationally accepted quality certificates; Quality
four views of consumer decision making- Economic man, Cognitive man, control and pre-shipment inspection; Export trade control; Marine
Emotional man, Passive man insurance; Commercial practices.
2. Consumer Decision process, Factors influencing consumer decision 2. Export Procedures, General excise clearances; Role of clearing and
making process, Comprehensive models of consumer decision making: Nicosia following agents; shipment of export cargo.
Model, Howard-Sheth model, Engel-Kollat-Blackwell model Sheth’s Family 3. Export credit, Export credit guarantee and policies; Forward exchange
decision making model. cover; Finance for export on deferred payment terms; Duty drawbacks.
3. Individual determinants of behavior: Personality, perception, Attitudes 4. Import Procedures, Import licensing policy; Actual user licensing;
(Structural models of attitudes: Tri-component attitude model, multi Replenishment licensing; Import-export pass book; Capital goods
attribute model, the measurement of attitudes-scaling techniques licensing; Export houses and trading houses.
and projective techniques), learning and motivation. 5. Export Incentives- Overview of export incentives-EPCG, Duty
4. Group influence (the influence of Culture & sub culture, Characteristics of drawbacks, duty exemption schemes, tax incentives; Procedures and
Culture, The measurement of culture), Social Class: The measurement of documentation.
social class, reference group and family, Family life Cycle (FLC), Lifestyle 6. Trading Houses, Export and trading houses schemes – criteria,
profiles of the social class(AIO & VALS). procedures and documentation; Policy and procedures for
5. Consumer Psychographics: Constructing a psychographic inventory, EOU/FTZ/EPZ/SEZ units.
application of psychographic analysis, Opinion Leadership Process: Text Books
Measurement of opinion leadership. Cherian and Parab: Export Marketing, Himalaya Publishing House, New
6. Consumer Research, Diffusion of Innovations: The diffusion process, the Delhi
adoption process, A profile of the consumer innovator. Consumer Government of India: Handbook of Procedures, Import and Export
Behavior Applications for Profit and Not - For - Profit organization. Promotion, New Delhi.
Text Books Reference Books
Leon G. Schiffman & Leslie Lazar Kanuk: Consumer Behavior, Pearson PHI. Rathod, Rathor and Jani: International Marketing, Himalaya Publishing
Batra & Kazmi, Consumer Behavior, Excel Books. House, New Delhi.
Reference Books Export – Import manual, Nabhi Publication, New Delhi
Hawkins, Best & Concy, Consumer Behaviour, Tata McGraw Hill. Government of India: Export-Import Policy, procedures, etc. (Volumes I, II
Peter. D. Bennett Harold H. Kassarjian: Consumer Behaviour (PHI). and II) New Delhi
Srivastava, Khandoi, Consumer Behaviour, Galgotia publications.
M.S.Raju & Dominique. Xardel, Consumer Behaviour, Vikas Publications.
Loudon & Della Bitta, Consumer Behavior, Tata McGraw Hill, MBA 408: SEMINAR & VIVA-VOCE
Soloman, Consumer Behaviour: Buying, Having and Being, Pearson / PHI.
Kardes, F.R. Consumer Behaviour and managerial Decision making, Pearson SEMINAR
Nair – Consumer Behaviour and Marketing Research, Himalaya. Seminar will be conducted for during the semester.
H.Assael, Consumer Behavior, Biztantra. Each student is to make a presentation on a given topic before the class.
The duration of presentation is about 30 minutes. The presentation will be
MBA 406 (IT4): ELECTRONIC COMMERCE followed by question and answer session.

Objective: The objectives of this paper are to develop a conceptual as The seminar will be of 50 marks.
well as practical understanding of electronic commerce and its application.
1. Electronic Communication- PCs and Networking, E-Mail, Internet, VIVA-VOCE
Intranet, Extranet. At the end of semester viva-voce will be conducted.
2. Introduction to E-Commerce- Types of E-Commerce, B2B, B2C, C2C, G2G, The viva-voce examination will be conducted by an external examiner,
G2E, G2C. who will judge the knowledge, intellect and learning of a student during
3. E-Business Models & Markets, Techniques and Tools, E-Commerce the semester.
Providers and Vendors.
4. Building Blocks for E-Commerce, Electronic Data Interchange, Business The viva-voce will be of 50 marks.
Processes Reengineering, Management of Change, Mobile Electronic Commerce.
5. Legal Issues- Cyber Security, Cyber Crimes, Information Technology Act, MBA 409: FINAL RESEARCH PROJECT
Public Key Infrastructure, Electronic Payment System & Internet
Banking. Each student in the Fourth semester is to undertake an empirical research
6. Case Studies & Examples of Commercial Websites. E- Commerce LAB- in his or her area of specialization. This is to help student develop a deep
Designing & Building e-Commerce Web Sites: E Commerce Website insight and learning for a topic of his interest and initiate research interest
Creation, Selecting a n ISP to host the Web Site, Managing all kinds of Payment. for career growth.
Text Books
E-Commerce K. K. Bajaj, Debjani Nag, TMH. The student under the guidance of nominated faculty is to prepare a
Global Electronic Commerce – Theories and Case studies; J. Christopher synopsis for the given research project. Only after the synopsis is given the
Westland, Theodore HK Clark – University Press. clearance the student can conduct the field research and prepare the
Reference Books research report.
Brahm Canzer, E-Business & Commerce-Strategic Thinking & Practice,
Biztantra. The report carries 200 marks. 100 marks are awarded for report writing by
e-Commerce David Whitely McGraw Hill an external examiner and remaining 100 marks for the presentation
E-commerce – An Indian Perspective – Joseph, PHI. students makes to defend and detail his or her research work
Frontiers of Electronic Commerce, Kalakota, Whinston, Pearson Education.
E-Commerce Management, S. Krishnamurty, Thomson Publication
Electronic Commerce Greenstein / Feinman TMH Publication.

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