UNIVERSITY OF MANAGEMENT & TECHNOLOGY

Faculty of Management
Course Title Training & Development
Course Code: HR-665
Program: MBA
Semester: Spring 2010
Credit Hours: 3
Duration: 15 Sessions
Pre-requisites (if any)
Resource Person: Muhammad Manzar Bashir
Web Group http://groups.google.com/group/hr665
Contact: manzar.umt@gmail.com

Brief course description:-

The purpose of this course is to provide students a firm understanding of Employee training and development systems
in today’s business environment. A constant theme setting the back drop for this course will be on the various kinds of
changes facing organizations and how these changes relate to training and development. The course aims to develop
participants' capacity to design and implement strategic, innovative and cost-effective learning and development
solutions that are responsive to organizational and personnel needs and goals. Aspiring HR professionals will gain
essential knowledge to effectively manage employee training and development systems in a variety of companies.
The Role of training has broadened beyond training program design. Effective instructional training remains important,
but training managers, human resource experts, and trainers are increasingly being asked to create systems to
motivate employees to learn, create knowledge, and share that knowledge with other employees in the company.
Training has moved from an emphasis on a one-time event to the creation of conditions for learning that can occur
through collaboration, online learning, traditional classroom training, or a combination of methods known as blended
learning. There is increased recognition that learning occurs outside the boundaries of a formal training course.
The course format is lecture and discussion of assigned readings. Course grades will be based on a written group
training plan, a formal group presentation of the training plan, general class participation, Quizzes and Assignments
and exams.
Course aims:-
• To provide thorough and relevant knowledge about Employee Training & Development in organizations
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• How training relates to strategic goals of any organization
• To understand amongst others the importance of
 Needs analysis,
 Training Delivery,
 Transfer of Training and
 Training evaluation
 E-Learning and use of technology
 Various tools and techniques used
within the training process within an organization
• To improve the students’ awareness that single perfect answer to training problems does not exist. Thus an
approach that considers the interaction of environment, the people and the situation is more meaningful in
studying the subject.
• Understand the importance of Employee Training & Development in today’s business world
• Understand the difference between coaching and training
• Appreciate how training fits into Management Development and Organizational Development
Learning outcomes:-
The purpose of this course is to help students acquire the specific knowledge, skills, and abilities associated with
Training & Development so they are actually prepared to perform the essential functions that human resource
professionals especially those associated with Training & Development are expected to perform. After completing this
course students will be able to:
• Appreciate the importance of Training & Development in organizations and its relation to HR department and
the organization.
• Diagnose organizational problems using both quantitative and qualitative data and use these data to improve
organizations.
• Assess training needs, design a training program, and evaluate it.
• Learn the significance of Employee ownership in any training program
• Understand the driving forces behind training
•

Learning Methodology
The teaching of the course will be via a series of lectures and interactive class discussions. This will be
complemented by the use of textbook and an extensive range of web resources plus handouts and case studies.

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Participants will be required to work in study groups for the final project. Participants are required to prepare and
share a range of study material derived from the assessment process. The aim of the study groups is to enhance the
learning environment of the class.
Participants should expect 4-5 quizzes during the semester. Quizzes will be unannounced. There shall be no
makeup quizzes for missed sessions and/or low scoring quizzes.. Submission deadlines for assignments, cases and the
project will not be extended. Participants shall not waste their time and energies to plead for one. You will, in groups,
prepare and present a Project related to training details of which will be provided to you by the 4th session.
Participant Responsibilities:
The Participant is responsible for all information presented in class (unless told otherwise) and all information in
the reading assignments, whether or not covered by the instructor. In case of absence it is the participant’s
responsibility to get class notes, handouts, and/or directions from a classmate.
Honesty Policy:
A student found in cheating (plagiarism) on any exam/ assignment/ project, his/her case will be referred to Unfair
Means Committee (UFM) that may result in no credit (i.e. no grade) for that exam/ assignment/ project. A deduction
from the sessional marks and financial penalties are other possibilities as decided by the committee.

Regularity and Punctuality:

Regularity and punctuality will be very strictly observed. You have an allowance of only six absences (Out of
30 sessions)/only three (Out of 15 sessions). This includes the leaves that are approved from your Batch Advisor.
Regarding punctuality, you will be marked present only if you arrive in the class within five minutes of the scheduled
time. Any absents during the presentation sessions will result in deduction from the class participation marks. If your
group is making a presentation and you are not there, you get a zero. If you miss a Quiz you get zero in that Quiz. Late
assignments will not be accepted.

Class Participation
Positive, healthy and constructive class participation will be monitored for each class. Particular emphasis will be given
during the presentation sessions. The manner in which the question is asked or answered will also be noted. Your
behaviour, as business executives in the class will contribute to the class participation marks. Absence during final
presentation will result in deduction of marks. If you are on-call for emergencies, please let me know at the beginning
of the class.

Case Studies Analysis/Presentations

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 You will make reports and presentations on 4-5 case studies during the semester. Each group will have to
present the questions allocated to them at least once during the semester. Every group will submit a written report on
the answers to the questions in the case studies every time.

Assessment
All of the activities held during the session will be evaluated; the final grades for the course will be as follows:

Mid-Term 20%
Final exam 30%
Class Participation 10%
Quizzes 10%
Project 20%
Case Studies 10%
Total 100%

Textbooks
Employee Training and Development, Raymond A. Noe, 4th Edition
Reference Text
1. Dance of Change By Peter Senge (A fifth Discipline Resource)
2. Effective Training (3rd Edition By Blanchard & Thacker)
http://groups.google.com/group/hr665
Please check the group regularly on web for any the updates regarding the course and to download
handouts and any other related material.

Counseling Hours:

Course Counseling Hours: through Appointment/ after of before the class

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 Training & Development
Calendar Activities
Semester Spring 2011
COURSE SCHEDULE
Date
Sess Expected learning Teaching Assessment Deadlines &
ions Topics s/We
outcomes methods criteria home work
ek
1
Understand the various forces
Chapter 1: that affect the workplace and Lecture Advance reading
An Introduction to learning, and explain how Class Chapter: 2
Employees Training 1 companies can deal with Group Participation/Discuss
and Development these forces. Appreciate the Discussion ions Article
various aspects of training Reading
design process.

2 The influence which business

strategy has on training
Quiz 1 Next
Chapter 2: within a company. Pros and
week
The Strategic Training cons of various training
and Development models. The relation between Lecture Class
Advanced
Process staffing and HR policies and Participation/Discuss
2 reading Ch:3
the training department of the Group ions
company. Discussion
Article (for next
The fast changing role of
week discussion
training. The forces behind
in class)
creation of training needs.

5
3
Quiz
Role of Organization, task and
person analysis in an Lecture
Chapter 3: organization. Understand the
Training Need various methods used in Group Case-1 analysis
Class
Assessment needs assessment. The role Discussion & Presentation
Participation/Discuss
and concerns of the upper due next week
3 ions
level managers in needs Article
assessment. Understanding discussion Advanced
Quiz1
how personal traits, input, reading Ch:4
output, consequences, and
feedback influence
performance

4 Quiz 2 due next

Comprehending various
Class class
learning theories and learning
Chapter 4: Participation/Discuss
outcomes. Understand how Lecture
Learning Theories & ions advanced
learners’ receive, process,
Program Design 4 reading Ch:5
store, retrieve, and act upon Group
Case 1
information. The four Discussion
Analysis(Presenta Article (for next
components of program
tion) week discussion
design
in class)
5
To be able to diagnose and
Project Topic
solve transfer of training
Finalization
Chapter 5: issues. Creating a conducive
Class
Transfer of Training work environment for transfer Lecture
Participation/Discuss Case-2 analysis
of training. Appreciate various
5 ions & Presentation
technologies which can be Article
due next week
used for transfer of training. Discussion
Quiz 2
Fostering channels and
advanced
modes for managing
reading Ch:6
knowledge.

6 6 The impact of evaluation on Lecture Class advanced

future training programs and Participation/Discuss reading Ch:7
systems. Choosing the Group ions Quiz 3 due next
Chapter 6: appropriate mode of training Discussion class
Training Evaluation evaluation. The strengths and Case 2
weaknesses of various Analysis(Presenta Article (for next
6
 training evaluation programs.
Conducting a cost benefit week discussion
tion)
analysis for a training in class)
program.
7 Appreciate the strengths and
weaknesses of various
methods including Lecture
presentation, hands on, and Class
Chapter 7: group building training Group Participation/Discuss
advanced
Training Delivery 7 methods. Ensuring effective Discussion ions
reading Ch:8
Methods on the job training.
Developing a self directed Quiz 3
learning module. Key
components of behavior
modeling training .
8
MID–TERM

9 Chapter 8 The influence of new

E-Learning and Use of technologies on training.
Technology in Training Advantages and
Advanced
disadvantages of multimedia Lecture
reading Ch:9
training. Strengths and Class
limitations of e-learning and Group Participation/Discuss
9 Case-3 analysis
various mobile technologies. Discussion ions
& Presentation
Comparison between
due next week
traditional and technology
based training methods

10 Using formal education for

employee development. Role
of personality types, work Class Quiz 4 due next
Lecture
behaviors, and job Participation/Discuss week
Chapter 9: performance for employee ions
Group
Employee 10 development. Training Advance reading
Discussion
development managers to coach Case 3 Chapter: 11
employees. Employees’ and Analysis(Presenta
company’s responsibility in tion) Article Reading
employee development
programs.
11 11 Potential legal issues related Lecture Class Advance reading
to training. Managing Participation/Discuss Chapter: 12
diversity within organizations. Group ions

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 Chapter 10:
Discussion
Special Issues in Case-4 analysis
Training and Preparing employees for cross & Presentation
Article
Employee cultural assignments Quiz 4 due next week
discussion
Development

12 Why companies should help

Chapter 11 & 13: out employees in setting
Career Management career goals and paths. Class
Lecture
Future of Training & Different tasks achieved in Participation/Discuss
Development career development process. ions
Group
12 Designing a career
Discussion
management system. Case 4
Future trends likely to Analysis(Presenta
influence training tion)
department. Benchmarking
current training practices
13 PRESENTATIONS
13

14 PRESENTATIONS
14

15 PRESENTATIONS
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