Senior Resource Guide: Allegheny County

Allegheny County
Senior Resource Guide

2011
For caregivers. For professionals.

For you.
In cooperation with Allegheny County
Department of Human Services Area Agency on Aging
Personal Medicare assistance
with the UPMC for Life
Health Care Concierge team
If you’re new to Medicare or approaching age 65,
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UPMC for Life is a Medicare Advantage organization with a Medicare contract. The benefit information provided herein is
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business day.
2 2011 -Allegheny
UPMC Medicare County
All Cnty Resource 7.5x10.inddSenior
1 Resource Guide 1/4/11 12:18 PM
A message from Allegheny County
Executive Dan Onorato...
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2011 Allegheny County Senior Resource Guide 3

OFFICE OF THE ALLEGHENY COUNTY COUNCIL
119 COURTHOUSE, 436 GRANT STREET PITTSBURGH, PA 15219
412-350-6490 PHONE 412-350-6499 FAX
WWW.ALLEGHENYCOUNTY.US/COUNCIL
COUNCIL@ALLEGHENYCOUNTY.US
Dear Friends:
We are proud to present to you the 2011 Allegheny County Senior Resource Guide. As
Allegheny County’s legislative body, our duties include creating, enacting and altering services
and legislation that improve your quality of life. Since we are always seeking ideas for new
programs and ways to better current programs that affect you, we welcome and encourage your
thoughts, feelings and requests.
Each of us is dedicated to improving the lives of those within the senior community, and we
hope you will contact us to let us know how we are doing.
We thank the Pittsburgh Senior News for supplying this guide to the community; the
organization’s perpetual efforts exceed our expectations of quality. They have helped us
consolidate our programs into this comprehensive booklet for you.
John DeFazio, At-Large Matt Drozd, District 1 Jan Rea, District 2 Chuck McCullough. At-Large
412-350-6516 412-350-6525 412-350-6530 412-350-6520
Jim Burn, District 3 Michael Finnerty, District 4 Vince Gastgeb, District 5 Joan Cleary, District 6
412-350-6535 412-350-6540 412-350-6545 412-350-6550
Nick Futules, District 7 Charles Martoni, District 8 Bob Macey, District 9 Bill Robinson, District 10
412-350-6555 412-350-6560 412-350-6565 412-350-6570
Rich Fitzgerald, District 11 James Ellenbogen, District 12 Amanda Green, District 13

412-350-6575 412-350-6580 412-350-6585
4 2011 Allegheny County Senior Resource Guide

Allegheny County Government Services
D o you need answers to questions about your county government? Do you need assistance or have a complaint?
Call (412) 350-INFO (412-350-4636) or 1 (800) 581-9145 to reach the Allegheny County Information Center. Or, visit
www.county.allegheny.pa.us.
Important County Phone Numbers Row Offices
Allegheny County Government Services

re:solve Clerk of Courts (412) 350-5322
Crisis Network 1 (888) 796-8226 Controller (412) 350-4660
Chief Executive (412) 350-6500 Dept. of Real Estate (412) 350-4227
County Council (412) 350-6490 District Attorney (412) 350-4400
County Manager (412) 350-5300 Dept. of Court Records
County Real Estate Civil/Family Division (412) 350-4201
Tax Information (412) 350-4100 Register of Wills (412) 350-4180
Court of Common Pleas Sheriff (412) 350-4700
Administrative Office (412) 350-5410
Treasurer (412) 350-4100
Economic Development (412) 350-1000
Health Department (412) 687-2243 Useful Numbers and Services
Human Resources (412) 350-6830
Human Services (412) 350-5701 Allegheny Link to Aging and
Disability Resources 1 (866) 730-2368
Jury Management (412) 350-5336
Birth/Death Records,
Mental Health Services (412) 350-4457
Years 1870-1905 (412) 622-3154
Police – Emergency 911
Birth/Death Records,
Police – Non-emergency (412) 473-1200 Years 1906-present (412) 565-5113
Property Assessments (412) 350-4600 Bureau of Hunger and
Public Defender (412) 350-2401 Housing Services (412) 350-3837
Public Works (412) 350-4005 Career Links (412) 552-7100
Senior Emergency/ Dept. of Human Services
Protective Services (412) 350-6905 Director’s Action Line 1 (800) 862-6783
SeniorLine (412) 350-5460 Drug and Alcohol Services (412) 350-3328

Energy Assistance (412) 350-5869
Key Departments Licenses –
Boat, Dog, Hunting (412) 350-4111
Allegheny County Jail (412) 350-2000 Marriage Licenses (412) 350-4230
Budget and Finance (412) 350-5131 Medical Assistance
Transportation 1 (888) 547-6287
County Solicitor (412) 350-1120
Office of Intellectual Disability (412) 436-2775
Department of
Administrative Services (412) 350-6109 Department Women, Disadvantage
Business Enterprise (412) 350-4309
Economic Development
Passports (412) 350-6071
Department (412) 350-1000
Photo (PENNDOT) 1 (800) 932-4600
Emergency Management (412) 473-2550
Special Events (412) 350-5929
Kane Regional Centers (412) 422-6800
Veteran Services (412) 621-4357
Medical Examiner (412) 350-4800
Voter Registration (412) 350-4510
Parks Department (412) 350-7275
Warmline 1 (866) 661-9276

Adult day services
Assisted living
Award-winning palliative care on site
Independent retirement living
Nursing care
Personal care
Private duty home care
Rehabilitation services
Respite services
Senior living communities for
income-eligible older adults
World-renowned Alzheimer’s care
herever you call home. . .
Presbyterian SeniorCare - Oakmont Campus

Presbyterian SeniorCare -Washington Campus
Longwood at Home
Longwood at Oakmont
SeniorCare at Home
SeniorCare Network
Presbyterian SeniorCare Foundation
www.SrCare.org  412-828-5600

Welcome Table of Contents
We are pleased to present the 2011
Allegheny County Senior Resource Guide. Department of Human Services Legal, Tax and Other Matters
This annual reference booklet continues to Area Agency on Aging
change and grow along with our commu- Advance Directives and
nity and the needs of our readership: not Allegheny County Powers of Attorney 86
just older adults but the bounty of profes- Government Services 5 Legal Resources 87
sionals and caregivers who serve them. DHS AAA Programs and Services 8 Funeral Planning 88
Long-Term Living Alternatives 10 Final Details 89
The Resource Guide’s comprehensive
Welcome / Table of Contents

listing of resources and services begins Information and Referral Tax Information 90
on page 8 with programs offered by the Service Partners 13 Utility Assistance 92
Allegheny County Department of Human
Healthcare Resources Utility Conservation 93
Services Area Agency on Aging. DHS
AAA covers the gamut of community and Caregiver Support 14 Consumer Advocacy and
home-based services in our county for Other Resources
Volunteer Caregiving Assistance 17
those who qualify—including care man-
Geriatric Care Managers 18 Consumer Advocacy 94
agement for anyone who needs assistance
with coordinating their care. Geriatric Care 19 Voter Registration 96
Home Health Agencies 20 Elected Officials 97
The Healthcare Resources section starting on In-Home Service, Transportation 98
page 14 encompasses a broad spectrum of Non-Medical Care 24 Transportation Options 101
resources in our area—from mental health Hospice Care 28
and palliative/hospice care to preventative
Palliative Care 31 Housing Options
health screenings and tips for making a
needed hospital stay less stressful. We begin Adult Day Services 32 Housing Options 102
with information for caregivers, followed by Screenings/Preventative Health 34 Things to Consider When
listings of adult day services, home health Warning Signs 35 Choosing an Apartment 103
agencies, respite care and other in-home Choosing a Doctor 36 Senior Apartments 104
services that enable seniors to live inde- Geriatric Medicine 37 Independent Living 114
pendently in their own residences. With so Health Clinics/Centers 38 Choosing a Personal Care/
many options, making the right choices for Disability 39
yourself or a loved one can be daunting. Assisted Living or Nursing Home 118
Mental Health/Drug and Personal Care/Assisted Living 120
That is why we also include in this section
an explanation of geriatric care managers
Alcohol Services 40 Nursing Homes 126
(on page 18). If you don’t qualify for AAA’s Crisis Assistance 41 Continuing Care Communities 129
care management services, a fee-based Dental Needs 42
geriatric care manager can help coordinate Hearing Assistance 43 Life Enrichment
your care needs. Vision Services 44 Senior Training and Employment 130
Hospitals 48 Education Opportunities 131
The rest of the Resource Guide outlines
helpful information for every facet of life: Alzheimer’s Support 50 Senior Programs 132
from home safety, and legal and financial Health-Related Support Groups 52 Senior Centers 133
services to transportation, housing op- Safety and Support for Seniors Sports 136
tions, volunteering and other life enrich- Exercise and Wellness 137
ment activities—all designed to help older Community Support Programs 54 Dancing 138
adults get the best out of themselves, their Financial Assistance 58 Libraries 138
community and their lives. Veterans 62
Equipment Lending Programs 64 Grandparenting Assistance 139
Keep this booklet handy so you can refer
Assistive Technology 64 Cultural Arts 140
to it, as needed. And let us know how Entertainment 141
you use this publication, as well as your Medical Supplies 65
Home Repair, Maintenance Volunteer Opportunities 142
thoughts on how we can continue to im-
and Safety 66
prove it to better serve you.
Safety for Seniors 70 Reference
Published by Pittsburgh Senior News Emergency Preparedness 72 Your Personal Information 144
In cooperation with Allegheny County Identity Theft 75 Index 145
Department of Human Services Area Food Assistance 76 Advertiser Reference 146
Agency on Aging.
Health Insurance and
Owner/Publisher Prescription Drug Coverage Pittsburgh Senior News
Lynn Webster
Health Insurance 78 PO Box 11126, Pittsburgh, PA 15237
Editor Sales Executive Health Insurance Counseling 80 (412) 367-2522
Gina Mazza Wallace Webster Health Insurance Advocacy 82 pghseniornews@comcast.net
Art Director Printing Company Long-Term Care Insurance 83
Knepper Press www.pittsburghseniornews.com
Shantessa Hogan Pharmaceutical Assistance 84
DHS AAA Programs and Services
Allegheny County Department of Human Services Area
Agency on Aging
441 Smithfield St., Second Floor
Pittsburgh, PA 15222
SeniorLine (412) 350-5460
1 (800) 344-4319
TDD/TTY (412) 350-2727

www.county.allegheny.pa.us/dhs/aaa
The Allegheny County Department of Human Services Area
Agency on Aging (DHS AAA) offers programs and services for
older adults ranging from the more independent to those who
are frail and require assistance to remain at home. By calling
SeniorLine (above), you can reach professional care managers
who will assist with information and referral on AAA services
and community programs. In addition, care managers can also
provide assistance with applications to entitlement programs
such as PACE, LIHEAP, property tax assistance programs and
rent rebates.
Information and referral coordinators are also available at
some senior community centers located throughout Allegh-
Programs and Services
AAA coordinates the following community and home-based
eny County and can be reached at the telephone/TDD/TTY
services on behalf of older adults in Allegheny County:
numbers listed on page 13. These supporting agencies are
also available to walk-in consumers.
Adult Day Services
Licensed day programs are available for individuals who need
Information and Referral/Intake
supervision and are not capable of full-time independent liv-
The central point of contact for long-term care services is Se-
ing. See page 32.
niorLine. If necessary, an intake will be completed over the
phone to begin the process of applying for long-term care
services. Financial and medical information will be obtained Adult Foster Care/Dom Care
to complete the referral process. Adult foster care, provided through the Domiciliary Care pro-
gram, matches people who cannot live independently with
families who are willing to open their homes and provide a
Assessment
caring environment.
An assessment is conducted following receipt of a referral or
application that has been screened for appropriateness. The Dom Care home providers are responsible for providing room
assessment occurs in the individual’s residence to determine and board, housekeeping service, assistance with personal
the consumer’s needs, and the most appropriate and effective care and other activities of daily living, as well as support
method of meeting those needs. and companionship. See page 12.
Following the assessment, the most appropriate care option
will be issued, with consideration given to choices and medical Advocacy for Long-Term Care Residents
condition. Assessments are conducted for individuals seeking Ombudsmen advocate for residents of long-term care facili-
home and community based services, medical assistance for ties and community based clients who receive long-term care
nursing facility placement or alternatives to nursing home services in their homes. See page 94.
placement.
Caregiver Support
Care Management Help is available to relieve the day-to-day burden, reduce care-
AAA assigns a care manager who works together with the giver stress and reinforce the care being given to frail family
older adult and their family to address their needs. A care members in their homes.
plan is developed and put into place in response to the needs
identified by the assessment. The care manager then coordi-
nates the necessary services.
Chore Service
Help may be provided with home maintenance tasks and
minor home repairs.

Health Insurance Counseling Respite Care
APPRISE is a free health insurance counseling program for Relief is available for a family member caring for and living
individuals ages 60 and older. APPRISE volunteer counselors with a home-bound older adult.
are specially trained to answer questions and offer education
about Medicare, HMOs, long-term care insurance, supplemen-
tal insurance and Medicaid benefits. See page 80.
Senior Companions

Senior Companions provide friendly visits to older adults in
their homes. Companions may assist with simple daily activities,
Home Delivered Meals provide an escort to shopping, medical, or social outings or may
Often referred to as “meals on wheels,” a nutritious, balanced offer caregiver relief. See page 17.
meal is delivered Monday through Friday to older adults
who have difficulty cooking food or leaving their homes.
See page 77.
Senior Community Centers
Senior centers are places for older adults to make new friends,
share a meal and get involved in a variety of activities. See
Home Health Aide page 133.
Assistance can be provided in an individual’s resi-
dence, including nursing care, home health aides,
companions, speech therapy, physical therapy, oc-
cupational therapy, light housekeeping and grocery
shopping.
Senior Training and Employment

Work experience and training opportunities are available
for those ages 55 and older who meet income guidelines.
Individuals enrolled in the program receive 20 hours/week
of training and work experience in nonprofit or government
agencies and are paid minimum wage. See page 130.
Nursing Home Alternatives
In-home care can be an alternative to nursing home place- Transportation
ment for those who are able to live safely at home with the A variety of transportation options are available for Allegh-
help of a program that provides needed services. eny County residents. Several agencies offer free or reduced
rate transportation services to individuals who qualify. See
page 98.
Personal Care
In home assistance is available for individuals with limited
ability to perform daily living activities such as bathing,
dressing and grooming.
Protection from Abuse and Neglect

Protective Services investigates reports of abuse, neglect (in-
cluding self-neglect), abandonment and financial exploitation
involving seniors. Abuse reports can be made on behalf of
an older adult who lives in a personal residence or care facil-
ity such as a nursing home, personal care home or hospital.
Reporters can remain anonymous. See page 41.

Long-Term Living Alternatives
M ost people would agree that there’s no place like home. Being in familiar surroundings with all the things we know and
love gives us a sense of comfort and security. As we age, however, many of us reach a point where we need outside
support to continue living independently. The Allegheny County Department of Human Services Area Agency on Aging (DHS
AAA) and other community organizations can help.
Each of the following programs offer various types of services that help seniors meet the goal of remaining in their homes as
long as possible. To learn more about any of these long-term living alternative programs, contact AAA through SeniorLine:
(412) 350-5460, (800) 344-4319 or TTY (412) 350-2727; or visit www.county.allegheny.pa.us/dhs/aaa.
Pennsylvania Department of Aging Families Love the Aging Waiver Program

Pennsylvania Waiver Program
Aging Waiver is administered by the Pennsylvania Department Bob, a 56-year-old Mon Valley resident:
of Aging and provided statewide by local Area Agencies on “I know Dad’s being well cared for, and I can go to work with-
Aging. It offers a flexible, personalized program of support out worry. If this program hadn’t become available to use, we
and services to individuals in their own homes. might not have been able to keep Dad with our family.”
These services may include:
• home modifications
• home delivered meals
• medical supplies and equipment
• adult day services
• counseling
• companions
• respite care
• emergency response systems
• transportation to medical appointments
Full prescription drug benefits may be available with a small
co-pay to those enrolled in the program.
Aging Waiver eligibility requirements:

• Age 60 or older
• Determined to be medically eligible for nursing
facility level of care Here is an excellent checklist of items to include when ap-
• Meets financial guidelines plying for PDA Waiver, NH and cost sharing/FCSP. These
• Chooses to receive services at home or other items need to be provided to the assessor for eligibility. If
community settings they are not, it could slow down the process when applying
• Requires individualized support and services for different services.
Provide photo copies of the following:
How does the program work?
• proof of date of birth, birth certificate, baptismal certificate
Each Aging Waiver recipient will have the support and assis-
or driver’s license
tance of their local Area Agency on Aging. The agency’s staff
will regularly assess your needs, help develop and maintain • Social Security card
an adequate and appropriate plan of care, assist in select-
ing Medical Assistance and program-approved services and • health insurance cards
product providers, and monitor the quality of the services • proof of gross income (often CN and spouse) SS, pension,
provided. R.R., VA, etc.
What does the program cost? • burial funds
Program-approved services are free of charge to individuals • life insurance
who qualify for the program.
• bank accounts and liquid assets
To learn more, call SeniorLine at (412) 350-5460 or call the
• property deeds
Department of Public Welfare at (800) 692-7462.
• power of attorney or guardian papers

OPTIONS Family Caregiver Support Program (FCSP)
The OPTIONS program provides assistance to individuals FCSP is designed to reduce caregiver stress and burden. It
ages 60 and older who need help to remain independent in is intended to help relatives and other primary caregivers
their own homes. The goal of OPTIONS is to give choices of functionally dependent adults ages 60 and older, relative
to older adults in need. The program provides an intensive caregivers of impaired adults ages 18 or older with demen-
assessment administered by staff from AAA. Appropriate tia, and older-relative caregivers ages 60 or older of children
additional information is obtained from the individual’s through age 18.

primary care physician. The assessment information is re-
viewed, and care alternatives are identified and discussed FCSP is consumer-driven and flexible, supporting each family
with the older adult. The individual’s preferences are con- in ways that are specific to their needs and preferences.
sidered along with service availability and, when possible,
services are provided to individuals with full consideration
of their desires.
Services range from those outside the home, such as, nurs-
ing facility or personal care residential home, to a wide
array of services in the older adult’s home, including home
health, personal care, respite, environmental modifications
and more.
Consumers who receive these services are normally age 60
or older and are experiencing some degree of frailty in their
physical or mental health. They range in functional need
from being clinically eligible for services in a nursing facility
to needing basic personal care services, such as assistance
with bathing, dressing and grooming.
With the exception of services funded through Medicaid, Services include:
there is no financial eligibility requirement for these services.
• needs assessment.
However, there may be a co-pay requirement.
• care management and respite care.
This broad range of home and community based services
includes but is not limited to: • legal and financial consulting.
• personal care. • caregiver education and training.
• adult day services. • home modification.
• emergency response systems. • support groups.
• home delivered meals. • monetary help to purchase durable goods.
• transportation and home modifications/assistive devices. The three FCSPs are:
Program qualifications: • State Family Caregiver Support Program
• Must be age 60 or older • National Family Caregiver Support Program
• Requires assistance with daily activities such as bathing, • National Grandparent Support Program
grooming, light housekeeping, meals or laundry
Each has specific qualifications regarding the age of care
• Individuals contribute to the cost of services based on the receiver and caregiver, and their relationships. Reimburse-
total monthly income of the person and the spouse who lives ment varies among programs. All FCSPs take a cost-sharing
in the same household, if married approach; income-eligible families may receive assistance
with out-of-pocket expenses ranging from respite care to adult
briefs. In addition, one-time grants may be given to qualified
For more information, call SeniorLine at (412) 350-5460 or 1 families to assist in modifying their home or purchasing as-
(800) 344-4319. sistive devices.
For more information, call SeniorLine at (412) 350-5460 or
(800) 344-4319.

Enhanced Nursing Home Transition and Long-Term LIFE Programs
Long-Term Care Capitated Assistance Programs
Living Counseling LIFE Pittsburgh and Community LIFE programs are
Pennsylvania’s Enhanced Nursing Home Transition enables
l i ke “ n u rs i n g h o m e s w i t h o u t wa l l s. ” B o t h p ro -
eligible nursing home residents to safely return to a more self-
grams are designed for individuals ages 55 and older
sufficient lifestyle by providing information about available
who wish to live independently but may require some outside
home and community services through long-term living coun-
support.
seling. Area Agencies on Aging (AAAs) can provide extensive
counseling on long-term living options and community based LTCCAP offers the option of staying in one’s own home and,
services to newly admitted nursing home residents. if necessary, being transported to a day health center to re-
ceive required services, which can include in-home skilled
Several times per month, new admission reports from nursing
and personal care, meals on wheels, home safety assessments
facilities are given to the AAAs; they, in turn, are expected
and transportation.
to make long-term living (LTL) counseling visits in a timely
manner. LTL counseling includes working closely with family LIFE Pittsburgh and Community LIFE eligibility
members and caregivers, facility staff and providers to make requirements:
certain that the best LTL option, as determined by the con-
sumer and family members, is accessible to the individual. • Age 55 or older
For details about Enhanced Nursing Home Transition, visit
• Eligible for Medicare and Medicaid or able to pay pri-
www.aging.state.pa.us/aging. vately
• Determined to be clinically eligible by AAA
• Lives within the program’s service area
• Able to live safely in their home with LIFE’s services
To learn more about eligibility for LTCCAP, contact SeniorLine
at (412) 350-5460. Trained professionals are on hand to answer
questions and, if necessary, arrange for a home assessment
to determine which program would best suit your needs. LIFE
Pittsburgh can be reached at (412) 388-8050 and Community
LIFE can be reached at 1 (866) 419-1693.
Dom Care Program
The Domiciliary (Dom) Care program provides safe and sup-
portive housing for elderly, physically disabled, mentally ill
and mentally retarded residents in Allegheny County. Dom
To qualify, the person must be: Care is an adult foster care program that matches people
who cannot live independently with individuals or families
• age 60 or older. willing to open their homes. In return for their efforts, Dom
• age 18 or older with a physical disability that is expected Care providers receive a monthly payment.
to last for at least 12 months. Dom Care providers offer meals, assistance with daily activi-
• able to either independently or with support direct their ties, personal care, 24-hour supervision and companionship.
Dom Care homes are certified and inspected annually. CPR
care and handle their financial and legal matters.
and first aid training is provided for all Dom Care providers.
Services include but are not limited to: The support and companionship of the Dom Care program
helps individuals live full, happy, responsible lives, and be
• Adult day services • Home modifications valuable contributors to their communities.
• Advocacy • Information and referral Dom Care eligibility requirements:
• Affordable housing • Peer support and skills • Age 18 years or older
training
• Assistance finding or • Unable to live alone
accessing social and • Personal assistant services • Difficulty with daily living activities
recreational opportunities
• Personal emergency • Independently mobile or semi-mobile
• Equipment not available response systems
through health insurance • Willing to live with a family
• Respite for caregivers
Individuals on a limited income may be eligible to receive a
• Home delivered meals
• Transportation financial supplement to assist with payment for Dom Care
services.

Information and Referral Service Partners
Allegheny County Eastern Area Adult Services Northern Area Multi-Service
Department of Human Services 901 West St. Center (Sharpsburg)
Wilkinsburg, PA 15221 209 13th St.
Area Agency on Aging (412) 247-1446
441 Smithfield St., Second Floor Pittsburgh, PA 15215
www.eaas.net
Pittsburgh, PA 15222 (412) 781-1176 ext. 2070
SeniorLine (412) 350-5460 TDD/TTY (412) 781-8219
Information and Referral Service

Elder-Ado, Inc. (Mt. Oliver) www.northernareacompanies.com
1 (800) 344-4319 320 Brownsville Rd.
TDD/TTY (412) 350-2727 Pittsburgh, PA 15210
www.county.allegheny.pa.us/dhs/aaa (412) 381-6900 Penn Hills Senior Services
TDD/TTY (412) 381-1668 147 Jefferson Rd.
www.elder-adoinc.org Penn Hills, PA 15235
Allentown Senior Center (412) 244-3400
631 E. Warrington Ave. Hill House Association TDD/TTY (412) 244-3417
Pittsburgh, PA 15210 www.pennhills.org
(412) 481-5484
(Hill District)
2038 Bedford Ave.
TDD/TTY (412) 432-5978 Pittsburgh, PA 15219 Plum Senior Community Center
(412) 392-4450 499 Center-New Texas Rd.
Catholic Youth Association TDD/TTY (412) 392-4543 Pittsburgh, PA 15239
(Lawrenceville) www.hillhouse.org (412) 795-2330
Stephen Foster Center TDD/TTY (412) 573-0057
286 Main St. Interfaith Volunteer Caregivers www.plumseniorcenter.com
Pittsburgh, PA 15201 Family Services of Western PA
(412) 621-3342 6401 Penn Ave., Second Floor Riverview Community
TDD/TTY (412) 621-1592 Pittsburgh, PA 15206 Action Corp.
www.catholicyouthassociation.com (412) 345-7420 501 Second St., Box 437
TDD/TTY (412) 345-0018 Oakmont, PA 15139
Citiparks/Hazelwood www.ivcswpa.org (412) 828-1062
5344 Second Ave. TDD/TTY (412) 828-5109
Pittsburgh, PA 15207 Jewish Community Center www.rcacorp.org
(412) 422-6570 (Squirrel Hill)
TDD/TTY (412) 422-6537 5738 Forbes Ave. Seton Senior Center (Brookline)
www.city.pittsburgh.pa.us/parks/ Pittsburgh, PA 15217 1900 Pioneer Ave.
html/seniorinterests.html (412) 521-8010 Pittsburgh, PA 15226
TDD/TTY (412) 208-9102 (412) 344-4777
Citiparks/Homewood TDD/TTY (412) 344-9711
7321 Frankstown Ave. LifeSpan, Inc. (Homestead) www.setoncenter.com
Pittsburgh, PA 15208 314 East Eighth Ave.
(412) 244-4190 Homestead, PA 15120
(412) 464-1300 Ursuline Senior Services
www.city.pittsburgh.pa.us/parks/ 4749 Baum Blvd.
TDD/TTY (412) 461-0769
html/seniorinterests.html Oakland, PA 15213
www.lifespanpa.org
(412) 683-0400
Citiparks/North Side Lutheran Service Society TDD/TTY (412) 683-1023
Carnegie Library Basement www.ursulineseniorservices.org
Pittsburgh, PA 15212 (Bellevue)
440 Lincoln Ave.
(412) 323-7239 Vintage, Inc. (East Liberty)
www.city.pittsburgh.pa.us/parks/ (412) 734-9330 401 N. Highland Ave.
html/seniorinterests.html TDD/TTY (412) 734-4199 Pittsburgh, PA 15206
www.lsswpa.org (412) 361-5003
Citiparks/South Side TDD /TTY (412) 362-2339
12th and Bingham Streets Monroeville Mall Kiosk www.vintageseniorservices.org
Pittsburgh, PA 15203 Senior Information Station
(412) 488-8404 Business Route 22
www.city.pittsburgh.pa.us/parks/ Monroeville, PA 15146
html/seniorinterests.html (412) 856-2251
www.eaas.net

Caregiver Support
M
any of us serve as caregivers at some point in our Ten Tips for Caregivers
lives—especially as we grow older. If you unexpect- 1. Caregiving is a job and respite is your earned right. Reward
edly find yourself in a caregiver role, please know yourself with respite breaks often.
that there are plenty of services out there to help you. This
section of the Guide explains the many forms of support that 2. Watch out for signs of depression, and don’t delay in get-
ting professional help when you need it.
can help keep your loved one living independently for as
long as possible, while taking into consideration your needs 3. When people offer to help, accept the offer and suggest
as a caregiver. specific things that they can do.
Caregiver Support
Respite care (volunteer or paid), Home Health Agencies or in- 4. Educate yourself about your loved one’s condition and
home non-medical care may be the answer. Or you may decide how to communicate effectively with doctors.
to hire a geriatric care manager to arrange and oversee your
5. There’s a difference between caring and doing. Be open
loved one’s care. Perhaps adult day care may be appropriate
to technologies and ideas that promote your loved one’s
for your situation. This section will give you an overview of
independence.
all of these services and more, and local resources for finding
the support you need. 6. Trust your instincts. Most of the time they’ll lead you in
the right direction.
In addition, it includes helpful checklists, health screening
information, tips on choosing a doctor and even making your 7. Caregivers often do a lot of lifting, pushing and pulling.
hospital stay pleasant, if you or your loved one should need Be good to your back.
to spend time there. We are fortunate to have an abundance
8. Grieve for your losses and then allow yourself to dream
of these resources in Allegheny County; consider taking new dreams.
advantage of them. After all, you can’t adequately care for
someone else if you don’t care for yourself, as well. 9. Seek support from other caregivers. There is great strength
in knowing that you are not alone.
10. Stand up for your rights as a caregiver and a citizen.
Provided by the National Family Caregivers Association.
I n - H o m e S e n i o r C a re
Kane
Care
��
��
Comfort Keepers® provides in Your
trusted care for families, right
in the comfort of their own home. We would Community
be happy to arrange a free in-home visit.
• 24-Hour Continuous Care
�� • Short-Term Rehabilitation

• Alzheimer’s &
Behavioral Care
�� • Hospice Care
• Respite Care
��
© 2010 CK Franchising, Inc. | Each office independently owned and operated.
• Physical Therapy
�� • Occupational Therapy
• Speech and
www.ComfortKeepers.com Ophthalmology
• Specialty Clinics
• X-Ray, Lab and
Diagnostic Services
• Pharmacy
• Glen Hazel • Scott
• Ross • McKeesport
412-422-6800
www.kanecare.org

Caregiver Support
Caregiver Websites National Alliance for Caregiving:
Caregiving is a big word that brings with it tremendous re- www.caregiving.org
sponsibility. The caregiving community encompasses not just
healthcare and social support professionals but family, friends, National Association for Home Care and Hospice:
partners and neighbors. Whether you are caring for a spouse, www.nahc.org
aging parent, dear friend or others in your community, the fol- National Family Caregivers Association:
lowing websites can help. They each offer a wealth of informa-
tion about various aspects of the caregiving experience. www.thefamilycaregiver.org
National Institute on Aging:
Caregiver Support
Aging Care:
www.nia.nih.gov
www.agingcare.com
Next Step in Care:
American Association of Retired Persons:
www.NextStepinCare.org
www.aarp.com
Rosalynn Carter Institute for Caregiving:
Caregiver Stress:
www.rosalynncarter.org
www.caregiverstress.com
Strength for Caring:
Caregiving in America:
www.strengthforcaring.com
www.CaregivinginAmerica.com
This Caring Home:
Care Pages:
www.ThisCaringHome.org
www.carepages.com
Children of Aging Parents: Today’s Caregiver:
www.caps4caregivers.org www.caregiver.com
Family Caregiver Alliance: Visiting Nurse Associations of America:
www.caregiver.org www.vnaa.org
Medicare: Well Spouse Association:
www.medicare.gov/caregivers www.wellspouse.org
Respite Reimbursement
is Available.
Strengthening Networks of Informal Caregivers of Older Adults
Are you taking care of a family member or friend who is an

older adult?
Caregiver Champions is an educational series that supports
family and informal caregivers by helping them to better care
for themselves, reduce stress and gain access to important
caregiving information and resources.
Gain the confidence and control to balance your life.
Join a Learning Circle Today!

To learn more visit
�� Get advice from topic experts
www.caregiverchampions.org. Get involved
�� Network with other caregivers
�� Discover new tools and resources
by contacting Beth at 412-594-2569 or
�� Learn the basics of advance planning info@caregiverchampions.org.

“Assistance at Home” Caregiver Support
Caregiver Support Books
A Caregiver’s Challenge: Living, Loving, Letting Go by

Maryann Schacht, MSW
ISBN: 0976414007, $16.95 (hospice price $9.95)
This book is a caregiver’s survival guide for adjusting to the
changes that occur when a loved one falls seriously ill. It
is filled with resources, recommendations and questions to
• Assistance with Personal Care
Caregiver Support
explore.
• Medication Reminders
• Light Housekeeping
• Companionship
• Shopping/Running Errands
•Assist with Ambulation
• Meal Preparation
• Overnight Guardianship
Providing Quality Care for Over 16 Years
1737 Freeport Road 1376 Freeport Road
Arnold, PA 15068 Pittsburgh, PA 15238
(724) 339-1117 (412) 967-1111
www.careathome.us
Self-Care for Caregivers: A Twelve-Step Approach by Pat

Samples (ISBN: 978-1568385600, $14.95)
This down-to-earth, encouraging book can help you make the
most of your caregiving experience without losing yourself in
the process. It discusses the pitfalls of caregiving—the emotion-
al strain, daily struggles, competing needs and questions about
Respect and Care at Home confronting pain—and provides suggestions on how to stay
strong and sane while offering healthy support and love.
Delivering Quality Care and
The American Medical Association Guide to Home Caregiv-
Compassionate Support for over 30 years ing (ISBN: 978-0471414094, $14.95)
❖ Personal Care and Support ❖ Laundry Angela Perry, MD and the AMA draw upon the experience
❖ Meal Preparation ❖ Overnight Care and advice of experts to address the emotional and practical
aspects faced in home care: basic and special caregiving skills,
❖ Medication Reminders ❖ Respite Care choosing and paying a provider, long-term care, nursing home
❖ Light Housekeeping ❖ 24/7 Care care, care for the caregiver and more. Especially useful is a
section on organizations and resources.
❖ Transportation ❖ Shopping/
or Accompaniment Errands The Caregiver’s Survival Handbook: How to Care for Your
Aging Parent Without Losing Yourself by Alexis Abramson
We also offer a patented Telecare system - Rest Assured ISBN-13: 978-0399529986, $15.95
and Personal Emergency Response System - One Touch The author, an aging expert who frequently appears on the
Call today to schedule a complementary Today Show, offers advice on various healthcare issues, as
evaluation with a Registered Nurse. well as the emotional aspects of caregiving—guilt, frustration,
anger, fatigue and burnout. Written especially for women
(412)937-8791 or 1 (866)755-5182 who are caring for parents and children while maintaining a
home and working.
www.ResCareHomeCare.com

Volunteer Caregiving Assistance
L et’s face it, caring for our loved ones at home can be
stressful if we never have time to care for ourselves,
as well. Volunteer assistance and support is offered to
caregivers who want to keep loved ones at home despite
disabilities or chronic illnesses, yet may not have the
funds to arrange for the other types of fee-based in-home
Volunteer Caregiving Assistance

services mentioned in this Guide. The following programs
are volunteer based.
East End Cooperative Ministry

250 N. Highland Ave.
(412) 361-5549
www.eecm.org
This interfaith ministry offers 24-hour shelter and non-medical
respite care for adults who are unable to return to their prior
housing situation and are in need of a comfortable place to
rest and heal after a hospital discharge. This care is offered at
the Orr Compassionate Care Center in East Liberty, a home- Senior Companion Program of Allegheny County
like setting for up to 12 individuals. This respite care program Allegheny County Department of Human Services
requires a referral from a counselor or case manager. Area Agency on Aging
(412) 350-5460
www.county.allegheny.pa.us/dhs aaa
Highmark PALS
(800) 988-0706 Senior companions are healthy older adults who help other
TTY (800) 988-0668 older adults live independently. They provide support to fam-
People Able to Lend Support (PALS) is a program that pro- ily caregivers and assist with daily tasks and errands such
vides non-medical, in-home services and activities to seniors as grocery shopping. Most of all, senior companions fill the
living within the communities served by Highmark. PALS role of a friend for other seniors who need companionship;
volunteers are screened and trained to provide friendly visits and they provide a watchful eye to notice when a senior
and help with everyday activities such as grocery shopping needs extra care.
and other errands, meal preparation, household chores and Those who volunteer as senior companions discover that few
yard work. things feel as good as knowing you’re needed.
Interfaith Volunteer Caregivers of Southwestern PA VA Pittsburgh Healthcare System

(IVC) University Drive
Family Services of Western PA
6401 Penn Ave., Second Floor
Pittsburgh, PA 15206 1 (866) 482-7488, ext. 221845
(412) 345-7420 www.pittsburgh.va.gov
www.ivcswpa.org
Offers a respite program for veterans living at home. Respite
IVC helps frail or vulnerable Allegheny County residents care can also be provided at a VA contracted nursing home.
ages 60 and older live safely and independently by provid- Veterans must be actively enrolled in a VA primary care clinic
ing occasional volunteer assistance with non-medical tasks or other outpatient service to be eligible.
of daily living. Caring, trained volunteers recruited from
Case management services are the primary form of care. VA
local religious congregations and the community at large
Respite Care provides periodic relief to caregivers through
provide friendly visits, go grocery shopping and run errands,
scheduled short-term admissions to a Community Living
drive seniors to doctor appointments, conduct home safety
Center. Eligible veterans can be admitted for a maximum
checks, assist with correspondence and bill paying, shovel
of 30 days per fiscal year (October 1 through September
snow and more.
30).

Geriatric Care Managers
Questions to Ask When Looking for a Professional
Geriatric Care Manager
• What are your professional credentials?
• Are you licensed in your profession?
• How long have you been providing care management

Geriatric Care Managers
services?
• Are you available for emergencies?
• Does your company also provide home care services?
• How would you communicate information to me?
A private professional geriatric care manager helps to co-

ordinate and manage the care of older adults. This is a
fee-based service.
• What are your fees? (These should be provided in
writing to you prior to the start of services.)
• Can you provide references?

Geriatric care managers can:
• Are you a member of the National Association of
• conduct assessments to identify problems and eligibility for Professional Geriatric Care Managers?
assistance-need services;
Courtesy of the National Association of Professional
• coordinate medical care, including physician contacts, home Geriatric Care Managers
health and other necessary screenings;
• monitor in-home help;
• review financial or legal issues;
• offer appropriate referrals; You want to

• find community resources;
stay in your
home, but it’s
• provide crisis intervention;
getting tougher.
• ensure everything is going well with the older adult and
alert the family when it is not; and We can help.
• assist in moving a senior from a retirement complex to a
nursing home or personal care home. CARE COORDINATION & CAREGIVER SERVICES
� Experienced geriatric care managers assess needs,
Professional Geriatric Care Managers develop a plan and arrange for necessary services.
in Allegheny County � Regular home visits and frequent phone contact
ensure that changing needs or crises are addressed
Pearl Avervach Jackie Greenwald Andrea Seewald as they occur.
(412) 422-7200 (412) 653-6100 (412) 421-9171
� Ongoing communications with family members,
Sandy Budd Aviva Gross Lucy Seger coordination of doctor and other appointments,
(412) 422-7200 (412) 422-1550 (412) 276-2400 escort for shopping and more.
Tom Donohue Reed Kovalan Stefanie Small � Fully-screened and trained caregivers available for
(412) 653-6100 (412) 731-0733 (412) 422-0400 short- or long-term engagements through our
licensed home care registry.
Sandra Dunkel Teryl McCaffrey Missy Sovak
(724) 339-1117 (412) 731-0733 1(866) 430-8742 TO LEARN MORE,
CALL 412-422-0400.
This is not a comprehensive list.

Geriatric Care
How do you know if you need geriatric care management services? Answer these questions: YES NO
• Are health problems making it challenging for you to maintain your independence at home?
Would you like recommendations to help you remain in your own home?
• Does your family live a distance away from you, and so you find it difficult to keep track of all
your doctor appointments?
• Do you lack information on community and support services to fit your needs?
• Are you having difficulty managing your medications?
Geriatric Care
• Would you benefit from someone arranging help for you to pay bills on time and keep track of
finances?
• Are you a caregiver who spends a lot of time going to medical appointments with your loved one?
• Do you want peace of mind regarding appropriate healthcare for yourself and your loved ones?
• Would you like to decrease emergency room visits or hospitalizations?
• Do you need help coordinating household chores and personal care? Would you like someone
to assist you or coordinate your care needs?
• Are you interested in Meals-on-Wheels or other home-delivered meals?
• Do you feel isolated?
• Would you like help with arranging transportation?
Information provided by the University of Pittsburgh Institute on Aging: www.aging.pitt.edu.
Coordinated Care
Helping Seniors Stay
Healthy at Home
The UPMC Staying-At-Home Program is
a geriatric care management program that provides
peace of mind for seniors and their loved ones.
��comprehensive in-home assessment
��two affordable levels of client-centered care
��licensed home care agency and registry
For more information, call

412-380-8750 or visit aging.upmc.com.
Affiliated with the University of Pittsburgh School

of Medicine, UPMC is ranked among the nation’s best
hospitals by U.S. News & World Report.

Home Health Agencies
W
e all want to maintain the best possible health while
remaining independent in our own homes. Home Questions to consider when looking for a home health
Health Agencies, or HHAs, help older adults meet agency:
this goal by providing healthcare services to ill, disabled or 1. How long has the agency been serving your commu-
vulnerable individuals right in their residences. nity?
HHAs offer services such as:
2. Does the agency have brochures describing the services
• physical, occupational and speech therapy it offers and how much they cost? If so, get one.
• personal caregivers
3. Is the agency an approved Medicare provider?
• home health aides and nursing
• social work 4. Is the agency’s quality of care certified by a national
Medicare may pay for services provided by HHAs that are accrediting body such as the Joint Commission for the
approved for certification by the Federal Health and Human Accreditation of Healthcare Organizations?
Services’ Centers for Medicare and Medicaid Services (CMS). 5. Does the agency have a current license to practice (if
See page 22 for a partial list of HHAs licensed by the Depart- required in the state where you live)?
ment of Health in Pennsylvania.
6. Does the agency offer seniors a “patient’s bill of rights”
Who can get Medicare-covered home healthcare?
that describes the rights and responsibilities of both the
If your doctor decides that you need medical care at home and agency and the senior being cared for?
the home health agency caring for you is Medicare-certified,
7. Does the agency write a plan of care for the patient
you can receive services. You must need any of the following
services and must be homebound, or unable to leave home (with input from the patient, his/her doctor and family),
without help. and update the plan as necessary?
What services does home healthcare cover? 8. Does the care plan outline the patient’s course of treat-
ment, describing specific tasks to be performed by each
Skilled nursing care—that is, services and care that can only caregiver?
be performed by a registered or licensed practical nurse.
9. How closely do supervisors oversee care to ensure
Home health aide services—these aides support nurses by quality?
providing help with personal care tasks.
10. Will agency caregivers keep family members informed
Physical therapy—includes exercise to regain movement about the kind of care their loved one is getting?
and strengthen a body area, and training on how to do daily
activities. 11. Are agency staff members available around the clock,
seven days a week, if necessary?
Speech-language therapy—to regain and strengthen speech
skills. 12. Does the agency have a nursing supervisor available
to provide on-call assistance 24 hours a day?
Occupational therapy—to help with usual daily activities,
including learning new ways to eat, put on clothes, etc. 13. How does the agency ensure patient confidentiality?
Medical social services—to help you with social and emo- 14. How are agency caregivers hired and trained?
tional concerns related to an illness.
15. What is the procedure for resolving problems when
Certain medical supplies—like wound dressing (but not they occur, and who can I call with questions or com-
prescription drugs). plaints?
Durable medical equipment—such as a wheelchair or 16. How does the agency handle billing?
walker.
17. Is there a sliding fee schedule based on ability to pay,
Who orders home healthcare services?
and is financial assistance available to pay for services?
Most often, your doctor, social worker or hospital discharge
18. Will the agency provide a list of references for its
planner will help arrange for Medicare-covered home health
caregivers?
care. You have a say, however, in which home healthcare
agency you use. 19. Who does the agency call if the home healthcare worker
cannot come when scheduled?
Visit www.medicare.gov/Coverage/Home.asp for details about
home healthcare coverage and Medicare benefits. 20. What type of employee screening is done?

You want the best in home health
care as you recover.
UPMC/Jefferson Regional Home Health provides the quality care you need for recovery
at home — whether it’s for a heart problem, stroke, diabetes, joint replacement, or other
needs. We make home health visits and talk with you by phone to provide enhanced
services in nursing, rehabilitation, nutrition, wound care, and more. We’re available 24
hours a day, 7 days a week, in 14 counties. Call us toll-free at 1-888-860-CARE (2273)
or visit us online at www.UPMCJeffersonHomeHealth.com.
Affiliated with the University of Pittsburgh School of Medicine, UPMC is ranked among
the nation’s best hospitals by U.S. News & World Report.

Getting Started
Usually, once your doctor refers you for home health services, staff from the home health agency will come to your residence
to talk with you about your needs and ask some questions about your health. The home health agency will also talk to your
doctor about your care and keep him updated about your progress. An order from your doctor is needed to begin care.
Your Plan of Care

The home health agency will work with you and your doctor to develop your plan of care. This lists what kinds of services
and care you should get for your health issue. You have the right to be involved in any decisions about your treatment. Your
plan of care should include the following:
• What services do you need?
• What healthcare professionals should give these

services?
• How often will you need the services?
• What medical equipment do you need?
• What results does your doctor expect from your

treatment?
Your doctor and home health agency staff should review your plan of care often (at least once every 60 days). If your health
condition changes, the home health staff should tell your doctor right away. The home health agency should only change
your plan of care with your physician’s approval and they should tell you about any changes in your plan of care. If you have
questions about your care or feel that your needs aren’t being met, talk to both your doctor and the home health agency.
The following is a list of home health agencies:
Advantage Home Health Diversified Health Care Interim Healthcare Paramount Home Health
Services, LLC (412) 784-8888 (412) 436-2200 Services
(412) 440-0142 (412) 650-3100
Extended Family Care Landmark Home Health
Anova Home Healthcare (412) 241-7292 Care Personal Touch Home
(412) 859-8801 (724) 444-6767 Care
Family Home Health (412) 681-1044
Aseracare Home Health (412) 856-4000 Liken Home Care
and Hospice (412) 816-0113 PRN Health Service
(412) 271-2273 Family Hospice and 1 (800) 860-8222
Palliative Care Maxim Healthcare
Bayada Nurses (412) 572-8800 Services Renaissance Home Care
(412) 374-1440 (412) 563-5055
(412) 687-2838
Forbes Hospice
(412) 578-6788 Sandin Home Health
Care at Home Preferred Medi-Home Health
Services
(412) 967-1111 Agency
Gallagher Home Health (412) 816-2325
(412) 702-1840
Care Unlimited (412) 279-7800
St. Barnabas Home Care
(412) 367-3620 Northern Home Care (724) 444-5502
Loving Care Agency
(412) 781-1175, ext. 2060
Cedars Home Health Care (412) 920-1900
UPMC/Jefferson Regional
(412) 380-9500 Nursefinders of Western 1 (888) 860-2273
HealthSouth Harmerville
Pennsylvania
Celtic Healthcare Home Health Agency West Penn Allegheny
(412) 429-5880
1 (800) 355-8894 (412) 826-2799 Home Care
Omni Home Care (412) 330-4211
Concordia Visiting Nurses Heartland Home Health
(412) 276-5030
1 (877) 352-6200 Care
(412) 928-2126

Home Care Services
A Division of Gallagher Home Health Services
We’ll take care of

you like family...
because those are the
values instilled in us by
Our Home Health
Iva Gallagher our Mom. Division can provide you
Our Mom, Our Motivation
with Skilled Services
Gallagher Home Care can provide you with the ordered by your physician
Medical or Non-Medical services you need to stay in and generally paid for by
your home safely. Over 5,000 people have trusted us your insurance company.
to provide their care and you can too. This may include:
Care can be Provided in Hours, Visits or Shifts
�� Personal Care �� Skilled Nursing
�� Bathing, Dressing, Grooming, Toileting �� Mental Health Nursing
�� May include Companion & Homemaking �� Physical Therapy
Services �� Occupational Therapy
�� Companions �� Speech Therapy
�� Medication Management �� Social Work
�� Homemaking �� Home Health Aides
�� Private Duty Nursing or Home Health Aides
�� PDA and VA Services
Do you have questions?
�� Long Term Care Insurances
�� Worker’s Compensation Call us at
For information on Gallagher Home Care Services contact: 412-279-7800
Katie Poeschel
Director of Home Care Development Or visit us at
412-279-2257 www.Gallagherhhs.com
Kpoeschel@gallagherhhs.com

In-Home Service, Non-Medical Care
E ven as we grow older and potentially have to deal with
challenging healthcare issues, we still want to remain
confident and comfortable in our own homes. Private duty
Always At Home
1 (866) 256-1202
Guardian Angel Home
Care Services
home care is a type of non-medical home care service that Arcadia HealthCare (412) 492-8290
enables older adults to do just that. (412) 871-5786 Home Healthcare Group
Non-medical home care can include: ATC At Home Medical

(412) 782-4282 (412) 731-1267
• meal preparation
Bayada Nurses Home Helpers
• personal care (412) 374-1440 (724) 776-4478
• light housekeeping Care at Home HomeInstead Senior Care
• grocery shopping (724) 339-1117
1 (866) 996-1087
Celtic Healthcare
• local transportation Liken Home Care
1 (800) 355-8894
• laundry (412) 816-0113
Comfort Keepers
• medication reminders North/West (412) 787-0709 ResCare Home Care
South/East (412) 653-6100 (412) 937-8791
Services can be rendered on either a short- or long-term basis
right in your residence. Fees vary so contact the individual Eastern Area Adult Services The Care Registry
provider for rates and payment information. (412) 247-1446 (412) 421-5202
Following is a list of some of the private duty home care pro- Gallagher Home Health
UPMC/Jefferson Regional
viders available in Allegheny County. (412) 279-7800
1 (888) 860-2273
This is not a comprehensive list.
NON-MEDICAL
IN-HOME CARE
For A Few Hours...
A Whole Day...Once A Week...Or Everyday
Named #1 In Senior Care By Entrepreneur Magazine
Two Years In A Row
• Personal Care • Light Housework • Meal Preparation
• Companionship • Medication Reminders • Laundry
• Transportation/Errands/Shopping • Respite Care
• Up to 24 Hours/Day • In-Home Emergency Monitoring
• Bonded, Screened and Insured
Making Life Easier ®

Serving Allegheny, Butler and Beaver Counties (724) 776-4478
www.HomeHelpers.CC
In-Home Service, Non-Medical Care Checklist
When I receive my home healthcare: Yes No Comments
1. The staff is polite and treats me and my family
members with respect.
In-Home Service, Non-Medical Care Checklist

2. The staff explains my plan of care to me and my
family, lets us participate in creating this plan, and
informs us ahead of time about any changes.
3. The staff is properly trained and licensed to
perform the type of healthcare I need.
4. The agency explains what to do if I have a problem
with the staff or the care I am getting.
5. The agency responds quickly to my requests.
6. The staff checks my physical and emotional status

at each visit.
7. The staff responds quickly to changes in my
health or behavior.
8. The staff checks my home and suggests changes
to meet my special needs and ensure my safety.
9. The staff has told me what to do if I have an
emergency.
10. The agency and its staff protect my privacy.
Source: Medicare.gov.
The Care Registry, Inc. Whether you are looking

Celebrating 21 years of service! for someone to help an
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comprehensive assistance,
Home Instead can help.
Call for a free,

no-obligation
appointment:
Licensed, Affordable Home Care 866.996.1087
Specializing in care for the elderly
Nurse Aides and Companions can assist with:
✒ Personal Care ✒ Bathroom Assistance
✒ Bathing and Dressing ✒ Incontinence Care
✒ Laundry ✒ Medication Prompting
✒ Light Housekeeping ✒ Companionship
We’re by your
✒ Meal Preparation and Serving
side
* Care Management Services Also Available so your homeinstead.com/greaterpittsburgh
Andrea Seewald, LSW parents can

stay at home.
Each Home Instead Senior Care ® franchise office is independently
(412) 421-5202 • 1 (866) 422-3454 owned and operated. © 2009 Home Instead, Inc.
www.TheCareRegistry.com
“Personal Directions for Quality Living” Form
The National Consumer Voice for Quality Long-Term Care has a useful form called “My Personal Directions for Quality Liv-
ing” that can be used by anyone for their personal directed care. The form encourages communication between those who
might need care and those who provide care. The form lists 14 categories where (potential) care receivers can write in their
wishes. Fill out the form, sign and date it, and give a copy to your family so they can share it, as the need arises, with your
caregivers. The form can be downloaded at www.theconsumervoice.org. From the home page, type “personal directions”
into the search box.

I want my caregivers to know:
• the way I like to awaken and begin my day
• the way I relax and prepare to sleep at night
• activities I enjoy
• things I would like to have in my room
• foods that I enjoy for comfort and fun
• things I do not like
• I become anxious when
• things that calm or soothe me
• things that make me laugh
• religious preference
• at the end of my life I would like
• for more information about me, please talk to
• other
Home Care Services

Home Care
Services, Inc.
A PDA (Pennsylvania
(Logo here) Department of Aging)
A PDA (Pennsylvania Department of Aging)
Waiver Provider
Waiver Provider
Affordable Compassionate Care In The Comfort of Home!
Servicing the North Hills and Surrounding Communities Since 2001!

Some of Our Services:
 Companionship
Over 35 years of providing quality care to older  Personal Care; bathing, grooming,
adults in Allegheny County. dressing
 Medication Reminders
Home Care Services for older adults  Meal Planning/Prep
provided in their own home include:  Transportation/Escort to
• Personal Care • Companionship appointments
• Bath only Service (one hour) And Much More!
Call Today for a Free, No-Obligation In-Home Assessment.
For more information:
(412) 247-1446 (412) 492-8290
or visit us at 1001 Mt. Royal Blvd.
www.eaas.net Pittsburgh, PA 15223

The region’s most trusted source
for care in the home.
Liken Home Care’s goal is to provide superior

service while enhancing the independence,
comfort, and dignity of our clients. Our Companions,
Aides, LPNs, and RNs have been helping individuals at
home for over 30 years in Western Pennsylvania with:
bathing, personal care, overnight care, mobility, meals,
light housekeeping, medication, and more.
Call for a free assessment and more information,

or visit our Web site:
412-816-0113 www.likenservices.com
With Bayada...
 We can remain
independent where
we want to be, in

our home. Care At Home Preferred
Home Health Care
    

Medicare Certified Agency
  Medicare Certified Agency
 ✒ Geriatric Care Management ✒ Home Care Nursing
 Geriatric Care Management
✒ Physical/Occupational Therapy
   
 Homecare Nursing
      ✒ Speech Therapy ✒ Medical Social Services
  Physical/ Occupational Therapy
✒ Home Health Aides ✒ Skilled Nursing
       Speech Therapy
    
There is Medical
no place Sociallike
Services
home.
    
     Home Health Aides
Care At Home provides and coordinates care
   Skillednecessary
needs and the resources Nursing to maintain
    independence,1376 Roadquality of life.
Freeportand
dignity
 
Suite 1A
1388 Freeport Rd., Suite 101 Pittsburgh, PA 15238
412-967-1111(ph)
    (412) 967-1111 412-967-9222(fax)
• www.CAHpreferred.com
 
CAHpreferred.com
Hospice Care
H ospice provides support and special care for a person
at the end of life or in the final phase of an incurable
illness. Hospice neither advances nor postpones death but
Must someone be with the patient at all times? Not in the
early weeks of care; however, since one of the most common
fears of patients is dying alone, hospice generally recommends
recognizes dying as a normal part of life. Under hospice care, that someone be there continuously. Hospice can provide
individuals can live their last days as comfortably and fully as trained volunteers to offer respite care.
possible; the patient and family are able to prepare for death
both mentally and spiritually. Is the patient’s home the only place where care can be
delivered? No. The majority of hospice patients are cared for
A doctor is required to prepare a hospice order but a team of in their own homes but also in homes of loved ones, nursing
people are involved in providing hospice services, including homes, personal care homes and prisons.
Hospice Care
physicians, hospice medical directors, nurses, aides, social

workers, spiritual counselors and volunteers. How does hospice manage pain? Hospice believes that
emotional and spiritual pain are just as real and in need of
attention as physical pain, and it addresses each.
A quick FAQ about hospice care:
Is hospice care covered by insurance? Eighty percent of
Who qualifies for hospice care? Any person who has a life- people who use hospice care are ages 65 and older, and are
threatening or terminal illness. thus entitled to services offered by the Medicare Hospice
Benefit.
How does hospice care work? Typically, a family member
serves as the primary caregiver and, when appropriate, helps Does hospice provide any help to the family after the
make decisions for the terminally ill individual. The hospice patient dies? Hospice provides continuing contact and sup-
staff makes regular visits to assess the patient and provide port for family and friends for at least a year following the
additional care. Hospice staff is on-call 24 hours a day, seven
death of a loved one.
days a week.
Is there any special equipment or changes I have to make in
my home before hospice care begins? Your hospice provider Source: Pennsylvania Department of Health.
will assess your needs, recommend equipment and help make
arrangements to obtain any necessary equipment.
Providing Compassionate Quality Care
The Cedars of Monroeville

Cedars Community Hospice
Cedars Home Health Care Services
Cedars Community Care Network
Cedars Hospice Center
The Cedars affiliates offer a variety of services,

both in the home and in our facility.
We offer Skilled Nursing, Assisted Living, Hospice,
Home Care, Rehabilitation, and Private Duty Nursing.
The Cedars of Monroeville

4363 Northern Pike, Monroeville, PA 15146
Phone: (412) 373-3900 or (877) 219-1248
Fax: (412) 373-5600
www.thecedarsmonroeville.com

Hospice Care
Questions to ask when looking for a hospice program: Comments
1. Is the hospice licensed?
2. What type of services are provided?
3. What kind of support is available to the family/caregiver?
4. What roles do the attending physician and hospice play?
Hospice Care
5. What does the hospice volunteer do?
6. How does hospice work to keep the patient comfortable?
7. How are services provided after hours?
8. How and where does hospice provide short-term in-patient

care?
9. Can hospice be provided in a nursing home or long-term care
facility?
Information provided by the Pennsylvania Department of Health.
��
��
Connecting Home and Health
1-888-9-CELTIC
www.celtichealthcare.com
Hospice Care
Albert Gallatin Amedisys Hospice Grane Hospice Care
(724) 438-6660 1 (800) 379-0129 Family and Medical Leave Act
Aseracare Hospice Harmony Hospice (FMLA)
(412) 271-2273 1 (877) 276-7770 United States Department of
Labor
Bethany Hospice of Heartland Homecare and Hospice 1 (866) 487-2365
Western Pennsylvania (412) 928-2126
1 (877) 781-2221 Hope Hospice If you are responsible for caring
(412) 367-3685 for an immediate family member
Catholic Hospice
(spouse, child or parent) with a
Hospice Care
(724) 933-6222 Medi Home Hospice serious health condition, you may
Cedars Community Hospice 1 (877) 255-6334 be eligible under the Family and
(412) 380-9500 Odyssey Hospice Medical Leave Act for up to a total
(412) 920-5500 of 12 workweeks of unpaid leave
Celtic Healthcare
1 (800) 355-8894 during any 12-month period.
Paramount Hospice and Palliative Care
(724) 969-1021 You may qualify for the same if you
Family Hospice and
Palliative Care Sivitz Jewish Hospice need to take a medical leave be-
(412) 572-8800 (412) 422-5700 cause you are unable to work due
to a serious health condition.
Forbes Hospice St. Barnabas Hospice
1 (800) 381-8080 (724) 444-5541 The law applies to companies
(412) 325-7200 who have 50 or more employees
Three Rivers Hospice
Gateway Hospice (412) 349-0760 and to those employees who have
(412) 536-2020 received 52 pays.
UPMC Hospice
Good Samaritan Hospice (412) 473-5125 To learn more, visit www.dol.gov/
(724) 933-8888 Vitas Innovative Hospice Care whd/fmla/index.htm.
1 (800) 865-7153
Comfort and
compassion
when it’s
needed most
Hope Hospice provides support and care for
people with life limiting illnesses and their
families.When caring matters the most, Hope
Hospice allows the patient to remain at home,
whether that be a facility or private home, so
we can promote comfort, peace and dignity.
We focus on the whole person - physical,
emotional, mental and spiritual.
Call us today!
1-877-367-3685
Hope Hospice, Inc.
www.hopehospicepgh.org
3292 Babcock Boulevard • Pittsburgh PA 15237
3356

Hospice Care Palliative Care
Learn more about hospice care: What is Palliative Care?
Palliative care is for a person of any age and at any stage in
Caring Connections an illness, whether that illness is curable, chronic or life-
1 (800) 658-8898 threatening. Palliative care basically relieves or soothes the
www.hospiceinfo.org symptoms of a disease and can be provided by one doctor
Compassionate Care for All while other doctors work with a patient to try and cure an
(412) 802-6249 illness. Getting such care can actually help a patient recover
Hospice Care/Palliative Care

www.compassionatecareforall.org from an illness by relieving pain, anxiety or loss of appetite
Eldercare Locator when undergoing medical treatments or procedures such as
1 (800) 677-1116 surgery or chemotherapy.
www.eldercare.gov
Palliative care can be provided at a hospital, nursing home,
Hospice Association of America assisted living facility or in one’s home.
1 (800) 658-8898
www.nahc.org/HAA/consumerInfo.html The palliative team:
Hospice Foundation of America • provides relief from pain and other uncomfortable symp-
1 (800) 854-3402
www.hospicefoundation.org toms.
This foundation’s website offers a number of books, bro- • assists in making difficult medical decisions.
chures, DVDs and webinars to assist family who are being • coordinates care with other doctors and helps to navigate
served by hospice. The free booklet, The Dying Process: A
the often-complex healthcare system.
Guide for Caregivers, is especially helpful to anyone who
is caring for a terminally ill person and has never done so • helps to make a plan for living well and provides emotional
before. Other resources on this site can be purchased for and spiritual support.
as little as $2.50.
Hospice Net Source: www.palliativedoctors.org
www.hospicenet.org
ARCADIA
HealthCare
We Specialize In Providing Private Duty Services
Our Caregivers Work with . . .

❖ Seniors
❖ Alzheimers Patients
❖ Hospice Patients
❖ Persons with Physical and Mental Disabilities
❖ Persons Recovering from Surgery or Illness
Our Caregivers Help with . . .
❖ Transfers and Hoyer Lifts ❖ Bathing and Dressing
❖ Exercise ❖ Medication Reminders
❖ Meal Preparation ❖ Light Housework and
Laundry ❖ Escort to Appointments
❖ Companionship and Respite Care
❖ Shopping/Errands
Rates Start at $17

(412) 871-5786 • 1 (800) 468-2050
www.arcadiaresourcesinc.com
All staff have: Criminal checks, health screenings and are insured and bonded.

Adult Day Services
A
dult day services facilities offer a safe environment for older adults who are not capable of full-time independent liv-
ing. Naturally, most seniors prefer to stay in their own homes as they age, and adult day services help them to do so
by lending support with things such as transportation, supervision, nutrition, basic personal care and socialization.
Another benefit of adult day services comes in the form of welcome relief for caregivers. Many of the centers listed here or-
ganize social activities for seniors, including daily lunches, group trips, cooking and crafts, and visits from beauticians and
podiatrists, to name a few.
All of this provides social enrichment for older adults while providing their caregivers with well deserved breaks. Adult day
facilities are licensed and inspected by the Pennsylvania Office of Long-Term Living. For more details, contact the adult day
Adult Day Services
services program nearest you.
East Mon Yough Community Easter Seals Chartiers ATF/Senior

Services, Inc. Senior 4530 Perrysville Ave. Community Center**
Veterans Administration Connection Pittsburgh, PA 15229 2866 Glenmore Ave.
Adult Day Healthcare 500 Market St. (412) 931-6260 Dormont, PA 15216
7180 Highland Dr. Bldg. 6 McKeesport, PA 15132
LIFE Pittsburgh* (412) 344-7155
East Liberty, PA 15206 (412) 672-3400
(412) 954-4905 Three Allegheny Center
Woodside Place Pittsburgh, PA 15212 LIFE Pittsburgh*
Community LIFE 1215 Hulton Rd. 412-388-8050 One Parkway Center
at Vintage* Oakmont, PA 15139 875 Green Tree Rd.
Ross Senior Adult Training
401 N. Highland Ave. (412) 826-6500 Green Tree, PA 15220
Facility**
(412) 388-8050
East Liberty, PA 15206 4536 Perrysville Ave.
New Horizon
(412) 362-0804 Ross Twp., PA 15229
Senior Center**
10147 Frankstown Rd.
(412) 931-2287 West
Vintage
Penn Hills, PA 15235 Valley Care
401 North Highland Ave. Community LIFE Tarentum*
(412) 247-4902 Adult Day Services
East Liberty, PA 15206 702 Second Ave.
(412) 361-5003 Penn Hills Senior Center Tarentum, PA 15084 345 Maplewood Ave.
147 Jefferson Rd. (724) 230-3240 Ambridge, PA 15003
SarahCare Penn Hills, PA 15235 (724) 266-9626
2030 Ardmore Blvd. (412) 244-3415
Forest Hills, PA 15221
Council Care/Irving
South 650 Cherrington Parkway
(412) 271-3600 Moon Twp., PA 15108
Spolan Center Allentown Adult Daycare
Services (412) 264-0104
Community LIFE 300 JHF Dr.
Homestead* Squirrel Hill, PA 15217 2201 Salisbury St.
Allentown, PA 15210 Center for Community
491 East Eighth Ave. (412) 586-3557
(412) 431-0557 Support
Homestead, PA 15120 The Anathan Club 86 Coraopolis Rd.
(412) 464-2101 1620 Murray Ave. Baldwin Seniors Program Coraopolis, PA 15108
Squirrel Hill, PA 15217 TAC** (412) 771-3614
Stephen Foster
(412) 422-9454 5225 Grace St. (Primarily serves intellectually
286 Main St.
Baldwin, PA 15236 disabled adults.)
Lawrenceville, PA 15201 (412) 882-5015
(412) 621-3342 North Partners for Quality
Blind and Vision Easter Seals/Harmarville Prime Time Adult Services** Citizen Care
370 Guys Run Rd. Christ United Meth. Church Walden Center
Rehabilitation Services
Cheswick, PA 15024 44 Highland Rd. 1225 Lewis Ave.
of Pittsburgh** Bethel Park, PA 15102
(412) 826-4939 Coraopolis, PA 15108
(Serves visually impaired) (412) 835-6661
1800 West St. (412) 264-8755
Fosnight of Valencia**
Homestead, PA 15120 (Primarily serves intellectually
6005 Valencia Rd. Elizabeth Seton Center
(412) 368-4400 Gibsonia, PA 15044 disabled adults.)
1900 Pioneer Ave.
(724) 625-1530 Brookline, PA 15226
Community LIFE*
1305 Fifth Ave. (412) 344-1410
LIFE Pittsburgh*
McKeesport, PA 15132 1200 Reedsdale St.
(412) 664-1448 Suite 4, Rear * These programs provide all-inclusive medical and
North Shore, PA 15233 supportive services under (LTCCAP). See page 12.
(412) 388-8050 ** Special needs. Call individual facilities for specifcs.

Senior Guide Ad_2010_09-21-10:Layout 1 9/23/10 1:35 PM Page 1
Adult Day Services

Questions to consider when looking for adult day services
providers:
• Did you feel welcome at the facility?
• Are the staff and participants cheerful?
• Did someone spend time finding out what you want and
Are you caring for an elderly loved one?
need in terms of services?
Adult Day Services

Valley Care Adult Day Services gives older adults
• Did someone clearly explain what services and activities a friendly place to go each day to exercise
both their minds and their bodies.
the center provides?
345 Maplewood Avenue 650 Cherrington Parkway
• Was information presented about staffing, program Ambridge, PA 15003 Moon Township, PA 15108
procedures, costs and what they expect of their caregivers? 724-266-9626 412-264-0104
• Was the facility clean, pleasant and free of odor? Call us today to learn how we can help your elderly
loved one get more out of life.
• Were the building and rooms wheelchair accessible?
www.ValleyCareAssociation.org
• Was the furniture sturdy and comfortable?
• Are there quiet areas for relaxation?
• Are participants involved in planning activities?
• Does the facility engage volunteers to help?

Screenings / Preventative Health
Screening Tests for Adults Ages 50 and Older The Spirit of Health Mobile Wellness Van
Allegheny County Health Department
Screenings are medical tests that look for diseases before you (412) 687-2243
have symptoms. These tests can find diseases early when they www.achd.net
are easier to treat. Getting recommended screenings is one of ACHD’s Spirit of Health Mobile Wellness Van—operated by
the most important things you can do for your health. Health Duquesne University’s Mylan School of Pharmacy—provides
Screenings / Preventative Health
experts from the US Preventive Services Task Force have made free health screenings on a monthly basis in various commu-
nities. Medication information is also available. Treatment for
the following recommendations about which screening tests medical conditions is not available, but assistance with refer-
you need and when to get them. rals to services is offered. In the fall flu shots are given.
Tobacco Cessation Assistance

Free Pennsylvania Tobacco QuitLine
1 (800) 784-8669
This is a phone based program. Printed material is available.
Tobacco Free Allegheny
(412) 322-8321
www.tobaccofreeallegheny.org
Information, education and assistance with smoking cessation
programs throughout Allegheny County.
Better Choices, Better Health

Allegheny County Department of Human Services
Area Agency on Aging (DHS AAA)
(412) 350-4250
• Abdominal aortic aneurysm. If you are a male between Vintage, Inc. and the DHS AAA offer a series of free chronic
ages 65 and 75, and have ever been a smoker, talk with your disease self-management classes. Call for a schedule of classes
in Allegheny County.
doctor about being screened.
• Blood pressure. Have your blood pressure checked at least
every two years.
Pneumonia, Flu and other
• Bone density. Get a bone density test if you are age 65 or
Vaccinations Save Lives!
older to screen for osteoporosis. Vaccinations protect you and those you’re close to, like
babies and those with chronic medical conditions.
• Breast cancer. Women should have a mammogram every
Invasive pneumococcal pneumonia affects over 40,000
one to two years.
Americans each year.
• Cervical cancer. Women should have a Pap smear every Adults can get whooping cough and spread it to others.
one to three years. After 65, check with your doctor.
• Cholesterol. Have your cholesterol checked regularly. Adults who need Pneumonia shots:
• Colorectal cancer. Get tested regularly for colorectal cancer 1. Have asthma
starting at age 50. 2. Smokers
• Depression. If you feel sadness or hopelessness that lasts 3. Age 65 and older
two weeks or longer, talk to your doctor about being screened 4. Have chronic medical conditions like diabetes
for depression.
Other Adult Vaccinations
• Diabetes. Have a blood test for diabetes if you have high 1. Tetanus, diphtheria, whooping cough (TD or TdaP)
blood pressure.
2. Annual Influenza shot
• Hearing. If you are 65 or older, have your hearing checked 3. Shingles Vaccine
regularly.
• Obesity. Have your body mass index (BMI) calculated to For more information, contact your health care
screen for obesity. Calculate your own BMI at www.nhlbisup- provider or the Allegheny County Health Department.
port.com/bmi/.
(412) 687-ACHD (2243)
• Vision. Have your vision checked every one to two years.
www.achd.net

Warning Signs
Warning Signs of Heart Attack, Depression: Cancer Facts for Anyone Age 50
Stroke, Depression and Dementia or Older
• Sadness, hopelessness or helplessness
Cancer strikes people of all ages, but you
Heart attack: are more likely to get cancer as you get
• Fatigue or slowed movement
older, even if no one in your family has
• Tightness in chest had it. The good news is that cancer death
• Unexplained or aggravated aches
rates are going down. No matter what
and pains
• Pain in arm(s) your age, the chances of surviving cancer
are better today than ever before.
• Lack of interest in personal care,
• Shortness of breath
Warning Signs
hobbies and pastimes What Is Cancer?
There are many kinds of cancer but
• Women generally have indigestion • Social withdrawal and isolation they all begin when cells in a part of
and nausea, fatigue, rapid heart beat,
the body become abnormal and start
shoulder pains and, in some cases, no • Weight loss or loss of appetite making more cells. These extra cells
noticeable warning signs.
form a mass of tissue called a growth
• Sleep disturbances or tumor. If the tumor gets bigger, it can
It is important to seek medical attention
hurt nearby tissues and organs. Cancer
immediately when signs of a heart • Memory problems cells also can break away and spread to
attack or stroke occur. If you experience
other parts of the body. When cancer is
signs of either, dial 911 immediately. • Loss of self-worth found early, treatment is more likely to
Ongoing, it’s important to receive physical work. Early treatment often can shrink
• Increased use of alcohol or other or destroy the tumor and stop it from
exams on a regular basis, and to adopt a drugs
healthy lifestyle—including a balanced, growing and spreading. It may help to
low-fat/high-fiber diet, increased physical get regular checkups and to know the
• Fixation on death, suicidal thoughts symptoms of cancer.
activity, and no tobacco use. This will or attempts
reduce your risk of heart attacks and What Symptoms Should I Watch For?
strokes. For more information, visit the Cancer can cause many different symp-
American Heart Association at www. Dementia and Alzheimer’s
toms. Here are some things to watch
americanheart.org, Centers for Disease Disease: for:
Control and Prevention at www.cdc.gov,
National Heart, Lung and Blood Institute • Slow mental decline • A thickening or lump in the breast
at www.nhlbi.nih.gov or National Stroke or any other part of the body
Association at www.stroke.org. • Becomes lost in familiar locations
• A new mole or a change in an exist-
• Difficulty with short-term memory ing mole
Stroke:
• A sore that does not heal
• Sudden muscle weakness, • Doesn’t notice memory problems or
numbness or paralysis in face, arm or seem to care • Hoarseness or a cough that does not
leg, especially on one side of the body go away
• General confusion, disorientation to
date, time or place • Changes in bowel or bladder habits
• Sudden blurry vision or loss of
vision in one or both eyes • Discomfort after eating
• Apathy, irritability, depression,
• Confusion, or trouble speaking or anxiety • A hard time swallowing
understanding simple statements • Weight gain or loss with no known
• Problems with language, math,
abstract thinking, and judgment reason
• Sudden trouble walking
• Unusual bleeding or discharge
• Dizziness, loss of balance or • Personality changes with strange
coordination quirks or inappropriate behaviors • Feeling weak or very tired
• Wandering or hiding objects Most often, these symptoms are not due to
• Sudden severe headache with no cancer. They may be caused by non-can-
known cause cerous (benign) tumors or other problems.
• Problems with eating and sleeping
If you are having any of these symptoms
• Sudden nausea, fever and vomiting
or other changes in your health, see your
doctor as soon as possible. Don’t wait to
• Brief loss of or decreased
Source: Pennsylvania Department feel pain. In its early stages, cancer usually
consciousness (fainting, confusion,
of Health and National Institutes of doesn’t cause pain.
convulsions or coma)
Health. Source: National Institute on Aging.

Choosing a Doctor
Choosing a Doctor Qualifications and
There are many reasons why you might Characteristics
be looking for a new doctor. You may • Is the age, sex, race or religion of the
have moved or your doctor could be re- doctor important to you?
tiring. The following ideas can help you
find a doctor who is right for you. • Will language be an obstacle to com-
munication? Is there someone in the
office who speaks my language?
Type of Doctor
Choosing a Doctor
For your primary care doctor, you might • Do I prefer a group practice or an
want one of the following: individual doctor?
• General practitioners provide health- • Does it matter which hospital the

care for a wide range of medical prob- doctor admits patients to?
lems. They do not focus on any one
area of medicine. Logistics
• Family practitioners have extra • Is the location of the doctor’s office
training on healthcare for all family convenient?? How far am I willing to
Communication. You want a doc-
members, regardless of age. travel to see the doctor?
tor who will listen carefully to your
• Internists are doctors for adults. concerns, answer your questions, and • Is there parking? What does it cost?
Some internists take additional training explain things clearly and fully. Is the office on a bus or subway
to become specialists. For example, car- line?
Type of health insurance. Does the
diologists are internists who specialize doctor accept your insurance plan? • Does the building have an elevator?
in diseases of the heart. What about ramps for a wheelchair
Location. Will it be easy for you to get
• Geriatricians specialize in the care or walker?
to the doctor’s office?
of older adults.
Lab work. Will you need to go to an-
Office Policies
other location for blood tests or are lab
Finding a New Doctor • What days/hours does the doctor
tests done in the doctor’s office?
Ask people you know about doctors see patients?
they use and like. Friends, coworkers Availability. Who sees patients for the
• Are there times set aside for the
and other health professionals may be doctor if he is out of town or not avail-
doctor to take phone calls? Does the
helpful. A doctor whose name comes able? Is he part of a group practice?
doctor accept emailed questions?
up often might be a good one to try.
If you need more help finding names • Does the doctor make house calls,
Once You’ve Found a New Doctor
of doctors, contact a local hospital if necessary?
Once you’ve found a doctor you like,
or medical center, medical society, your job is not finished. A good doc- • How far in advance do I have to
physician referral service, or nearby tor-patient relationship is a partnership. make appointments?
medical schools. If you belong to a Both you and your doctor should work
managed care plan, you can get a list together to solve your medical problems • What’s the process for urgent care?
of doctors from the plan’s membership and maintain your good health. How do I reach the doctor in an
services office. Online resources like emergency?
www.healthfinder.gov may be useful,
What Do You Need to Know • Who takes care of patients after
as well.
About a Doctor? hours or when the doctor is away?
Source: National Institute on Aging,

What to Look for in a Doctor Basics
Board certification. Board certified www.nia.nih.gov.
• Is the doctor taking new patients?
doctors have extra training after medi-
cal school to become specialists in a • Is the doctor covered by my insur-
field of medicine such as family prac- ance plan?
tice, internal medicine, or geriatrics. • Does the doctor accept Medicare?

Geriatric Medicine
A
geriatrician is a physician
trained in the care of older
adults. A geriatrician will
complete an assessment of a potential
patient, and may work in tandem with
the patient’s primary care doctor to
provide care. Alternatively, a geriatri-
cian can serve as a patient’s primary
Geriatric Medicine
care doctor. In either case, geriatri-
cians work with their staff to gather
a team of caregivers, as needed—in-
cluding psychiatrists, social workers,
nurses, pharmacists and therapists.
When do you need a geriatric

assessment?
If you:
• need a comprehensive baseline

evaluation of your current existing
health concerns.
• are dealing with multiple medical

problems, including mental and emo-
tional changes that often accompany
physical illness.
• have feelings of depression or

excessive worry.
• Long-term care placement assessment • Mobility and exercise
• are experiencing persistent confusion
or memory loss.
• Need for support services assessment • Cooperation with care plans
• have problems with bladder control.

• Recommendation of long-term care • Advance directives
facilities
Information provided by the University
• are having frequent or serious falls
• Help to prepare an older adult to move of Pittsburgh Institute on Aging: www.
or problems with balance.
to another level of care aging.pitt.edu.
• your primary care physician needs
The assessment data is organized into a
to know how to better manage your To learn more, contact one of the
care plan which includes a monitoring
declining health or frailty. following UPMC Senior Care Assess-
checklist of the following.
ment Centers:
• Diagnosis
What does a geriatric Benedum Geriatric Center
assessment include? • Medications UPMC Montefiore, Four East
• Functional assessment 3459 Fifth Ave.
• Nutrition, vision, dental and hearing
Oakland, PA 15213
• Cognitive (reasoning/judgment) screenings
(412) 692-4200
assessment
• Continence and defecation
UPMC Shadyside Senior Care
• Gait (walking/balance) assessment • Immunizations 5200 Centre Ave., Suite 405
• Depression screening Shadyside, PA 15232
• Cognition and emotion (412) 623-2700
• Medication review • Sleep disorders

Health Clinics/Centers
F
or seniors with low incomes and little or no health insurance, the cost of healthcare can be overwhelming. For the
uninsured, even the cost of getting a flu shot or basic check-up at a physician’s office can cause financial strain. Unfor-
tunately, in an effort to save money, many older adults opt to forego healthcare.
Health clinics/centers can help ease that financial strain and keep seniors on track with preventative health practices. They
provide family healthcare services such as check-ups, shots, blood pressure checks and more. Call a center near you for
more information.
Health Clinics/Centers
Birmingham Free Clinic East Liberty Family North

Central 44 South Ninth St. Health Care Center Allegheny General Hospital
Adagio Health Pittsburgh, PA 15203-1119 6023 Harvard St. Internal Medicine
Town Place (412) 692-4706 East Liberty, PA 15206 1307 Federal St., Ste. B 300
Forbes and Stanwix (412) 661-2802 North Side, PA 15212
Downtown Pgh., PA 15222 Catholic Charities
Free Health Care Center (412) 359-3751
(412) 288-2140 Hazelwood Family Health
212 Ninth St., Ste. 301 Center North Side Christian
Hill House Health Center Pittsburgh, PA 15222 4918 Second Ave. Health Center
1835 Centre Ave. (412) 456-6911 Hazelwood, PA 15207 816 Middle St.
Hill District, PA 15219 (412) 422-9520 North Side, PA 15212
Hilltop Community
(412) 261-0937 (412) 321-4001
Healthcare Center Alma Illery Medical Center www.nschc.org
St. Margaret 317 Climax St. 7227 Hamilton Ave.
Lawrenceville Pittsburgh, PA 15210 Homewood, PA 15208 Northview Heights
(412) 431-3520 (412) 244-4700 525 Mt. Pleasant Rd
Family Health Center
3937 Butler St. Pittsburgh, PA 15214
Mercy Health Center McKeesport Family Health (412) 322-7500
Lawrenceville, PA 15201 Center
1515 Locust St. www.nschc.org
(412) 622-7343 627 Lysle Blvd.
Uptown, PA 15219
(412) 232-7685 McKeesport, PA 15132
Allegheny County Health (412) 664-4112 South
Department/Flu Clinic Only Steel Valley Health
3441 Forbes Ave. East UPMC McKeesport Center
Oakland, PA 15213 Braddock Family Health 1500 Fifth Ave. 1800 West St., First Floor
(412) 578-7953 Center McKeesport, PA 15132 Homestead, PA 15120
404 Braddock Ave. (412) 664-2782 (412) 461-3863
Community Human Braddock, PA 15104
Services (412) 351-6300 Squirrel Hill Health Magee-Womens Hospital
Center South Side Clinic
374 Lawn St.
Magee-Womens Hospital 200 JHF Dr. 1630 Arlington Ave.
Oakland, PA 15213 Pittsburgh, PA 15217
Clairton Clinic Mt. Oliver, PA 15210
(412) 621-4708 (412) 422-7442
559 Miller Ave. (412) 488-2690
Clairton, PA 15025
Magee-Womens (412) 233-7021 Rankin Health Center West
Outpatient Hospital 300 Rankin Blvd. Adagio Health
Oakland Clinic Duquesne Family Rankin, PA 15104 607 Chartiers Ave.
300 Halket St. Health Center (412) 351-4555 McKees Rocks, PA 15136
Oakland, PA 15213 Two Duquesne Plaza (412) 771-8794
(412) 641-4455 Duquesne, PA 15110 University of Pittsburgh
(412) 466-6300 Medical Center Sto-Rox
Montefiore Hospital Referral Services Family Health Center
200 Lothrop St., Ste. 933W Adagio Health (412) 647-8762 710 Thompson Ave.
Oakland, PA 15213 211 N. Whitfield St. McKees Rocks, PA 15136
(412) 692-4840 Wilkinsburg Family
East Liberty, PA 15206 (412) 771-6462
Health Center
(412) 661-2900 807 Wallace Ave.
UPMC Matilda H.Theiss West End Health Center
Health Center Second Floor, Suite 203 415 Neptune St.
East End Community
Wilkinsburg, PA 15221 West End, PA 15220
373 Burrows St. Health Center
117 N. Negley Ave. (412) 247-5216 (412) 921-7200
Oakland, PA 15213
(412) 383-1550 East Liberty, PA 15206
(412) 404-4000

Disability
Allegheny County Department of and people with disabilities maintain Easter Seals’ mission is to create solu-
Human Services Area Agency on their independence, dignity, and quality tions that positively change the lives
of life. It is a collaboration among local of children and adults with disabilities
Aging (DHS AAA) agencies, organizations and individual and other special needs. Easter Seals
Human Services Building
consumers. Adult and Senior Services offers pro-
One Smithfield St., First Floor
grams and resources to help those
Pittsburgh, PA 15222 Services include information and refer-
who need assistance with daily living
1 (866) 730-2368 ral, assistance with helping individuals
within a safe group environment with
TTY (412) 350-5205 determine what programs and services
coordinated health and social services.
www.county.allegheny.pa.us/dhs/aaa they may qualify for and would best
Its programs put hope within reach
fulfill their needs, assistance with com-
Disability
For information on programs and services for adults with disabilities caused by
pleting paperwork necessary to apply
for individuals with disabilities, contact stroke, Parkinson’s and Alzheimer’s
for programs and services, case manage-
DHS AAA at the above phone number or disease/dementia, and younger adults
ment (for individuals ages 18 to 59 with
website. One federal disability program with disabilities. Easter Seals Adult
disabilities) and follow up to ensure that
for individuals ages 60 and older that is and Senior Services also includes
consumers are receiving the programs
managed locally through the county is respite and caregiver support.
and services that they applied for. Walk-
Allegheny Link:
ins are welcome weekdays from 8:30
Allegheny Link a.m. to 4:30 p.m. Pennsylvania Department of
441 Smithfield St., Second Floor Public Welfare
Pittsburgh, PA 15222 1 (800) 692-7462
1 (866) 730-2368
Easter Seals Western Pennsylvania
www.dpw.state.pa.us
TTY (412) 350-5205 Adult Senior Services
www.alleghenylink.com 2525 Railroad St. For information about a broad range
Pittsburgh, PA 15222 of disability resources in Allegheny
Allegheny Link simplifies and streamlines (412) 281-7244 County and beyond, contact the De-
access to long-term living services and 1 (800) 587-3257 partment of Public Welfare.
supports in an effort to help older adults www.westernpa.easterseals.com
Troy Pharmacy
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Each generic prescription program covers up to the quantity specified for each eligible drug. Quantities are based on commonly prescribed dosages. Prices for greater than the specified quantity of an eligible
drug are prorated based on the applicable generic prescription program price. Enrollment in the Kmart Generics+™ Program is required to receive the generic prescription program price. Only eligible drugs
will be covered. The list of eligible drugs may change and may vary by state at any given time. Kmart reserves the right to modify or discontinue this program or modify the terms and conditions of this program at
any time without notice.
1612 Lowrie St., Pittsburgh, PA • (412) 904-2231

Mental Health/Drug and Alcohol Services
Allegheny County Department of Human Services Allegheny HealthChoices
Office of Behavioral Health (OBH) Ombudsman Services
Human Services Building 444 Liberty Ave., Suite 240
One Smithfield St., Suite 300 Pittsburgh, PA 15222
1 (877) 787-2424
Mental Health/Drug and Alcohol Services
TTY 1 (877) 732-1890
(412) 350-4456 (24-hour emergency service)
TTY (412) 350-3467 If you are receiving Medicaid assistance and are denied mental
Mental Health Telephone and Mobile Crisis Intervention health, alcohol, drug and other addictive services, call Al-
Services (re:Solve): 1 (888)796-8226 legheny HealthChoices to speak with an ombudsman who can
www.county.allegheny.pa.us/ help you understand and exercise your rights, find advocacy
services in the community, navigate the complaint and griev-
OBH provides Allegheny County residents with a coordinated, ance process and facilitate general problem solving during
community focused system of high quality and cost-effec- your recovery process. Email ombudsman@ahci.org.
tive mental health and substance abuse services, including
prevention, crisis intervention, treatment, case management
and community support services. Department of Veterans Affairs
Pittsburgh Vet Center
Mental Health Emergency 2500 Baldwick Rd.
1 (888) 796-8226 Pittsburgh, PA 15205
The re:solve Crisis Network includes telephone crisis services (412) 920-1765
and mobile crisis services. (See a complete listing for re:solve McKeesport Veterans Resource Center
on the next page.) 2001 Lincoln Way
McKeesport, PA 15131
Behavioral Health Questions (non-emergency) (412) 678-7704
(412) 350-4456 or TTY/TDD (412) 350-3467 www.va.gov/rcs
Call the numbers above for information about or referral

to services available to adults, youth, children and families
who have or are in recovery from a mental illness or serious
emotional disturbance. Between Monday and Friday from 8:30
a.m. to 4:30 p.m., the Department of Human Services staff
will answer your call. During non-business hours, an operator
will answer your call. If it is an urgent or emergency matter,
they will have staff return your call as soon as possible.
Involuntary Commitment
(412) 350-4457
This number answers 24 hours a day, seven days a week and
puts callers in touch with a county delegate who can autho-
rize and coordinate involuntary emergency examination and
treatment. Involuntary commitment is intended for individu-
als who are in imminent danger of harming themselves or The Vet Center program operates 232 community based
others due to a serious mental illness. counseling centers for veterans. It provides a broad range of
counseling, outreach and referral services to eligible veterans
Drug and Alcohol Services to help them readjust to civilian life. Many of the dedicated
(412) 350-3328 (non-emergency) providers are combat veterans themselves. Family members
of veterans are eligible for Vet Center services, as well.
The Bureau of Drug and Alcohol Services provides, through
a variety of community based agencies, recovery oriented
services designed to prevent and treat substance abuse and ad-
diction. Non-emergency drug and alcohol questions and refer-
National Alliance on Mental Illness (NAMI)
105 Braunlich Dr., Suite 200
rals may be addressed by calling (412) 350-3328 or TTY/TDD
McKnight Plaza
(412) 350-3467 weekdays from 8 a.m. to 4 p.m. After 4 p.m.
weekdays or on weekends, call (800) 553-7499—which is the
(412) 366-3788 or 1 (888) 264-7972
number for Community Care Behavioral Health (CCBH), the
www.namiswpa.org
behavioral health managed care organization for Allegheny
County Medical Assistance recipients. CCBH can also assist Provides support groups, education and advocacy for indi-
uninsured Allegheny County residents with information about viduals with mental illness and their families to assist in
available services and offer referrals to a wide range of drug taking steps towards recovery. Call to locate a support group
and alcohol treatment services and providers. in Allegheny County.

Crisis Assistance
Allegheny County Department Center for Victims of Violence and re:solve Crisis Network
of Human Services Area Agency Crime 333 N. Braddock Ave.
(412) 392-8582 Point Breeze, PA 15208
on Aging (DHS AAA) 1 (888) 796-8226
Elder Abuse Hotline www.cvvc.org
www.county.allegheny.pa.us/dhs/
(412) 350-6905 or 1 (800) 344-4319 mhcrisis.aspx
The Center for Victims of Violence and
Crime assists persons who are victims The re:solve Crisis Network is a com-
Protective Services investigates re- of crimes such as robbery, burglary, prehensive behavioral health crisis
ports of abuse, neglect (including aggravated assault and sexual assault, response service in Allegheny County.
self-neglect), abandonment and fi-
Crisis Assistance
as well as survivors of homicide vic- All county residents are eligible to
nancial exploitation. It also provides tims. Services include advocacy, Crime receive services through re:solve 24
assistance to alleviate the risk of Victim Compensation Assistance, pre- hours a day, 365 days a year, regardless
harm. To anonymously report a con- of whether or not they are receiving
vention and education programs, crisis
cern, call the hotline listed above. mental health services or have health
response and community outreach,
Any person who suspects that an Victim-Witness Services and therapy. A insurance. If you or someone you love
24-hour support line is also available. is having a mental health emergency,
older adult is being abused, ne-
call the above number. You will be
glected, exploited or abandoned may offered crisis counseling and support
file a report 24 hours a day. Abuse over the phone by a trained counselor,
reports can be made on behalf of an Crisis Center North
(412) 364-5556 information about how to get services
older adult whether the person lives you might need, and a mobile crisis
1 (866) 782-0911
in the community or in a care facil- intervention team will be sent to you,
www.crisiscenternorth.org if necessary. To access services, you can
ity such as a nursing home, personal
care home or hospital. Reporters Provides services to victims of domestic also walk in to the re:solve offices in
may remain anonymous and have violence who live in the northern and Point Breeze (see address, above).
legal protection from retaliation, western communities of Allegheny
discrimination and civil or criminal County. Victims of domestic violence, WARMLINE
prosecution. Victims have the right their children and significant others are Allegheny County Peer Support and
to guarantee that all information eligible for this service. Advocacy Network
concerning their case will remain 1 (866) 661-9276
confidential. Services include a 24-hour hotline,
www.peer-support.org
individual and group counseling, pre-
vention education programs, case man- Feeling lonely? WARMLINE offers
Alle-Kiski Area HOPE Center agement, emergency housing, referrals, supportive listening, problem solving,
1 (888) 299-HOPE (4673) speakers bureau, and legal and medical resource sharing and peer support.
www.akhopecenter.org advocacy.
A domestic violence agency serving Woman’s Center and Shelter of
the Alle-Kiski Valley area. Empowers National Suicide Prevention Greater Pittsburgh
victims through a crisis hotline, crisis (412) 687-8005 or 1 (877) 338-8255
intervention counseling, education,
Lifeline
1 (800) 273-8255 www.wcspittsburgh.org
shelter and advocacy.
www.suicidepreventionlifeline.org Provides a 24-hour crisis hotline,
temporary shelter, ongoing individual
This free, confidential 24-hour hotline is
American Red Cross counseling and support groups, advo-
available to anyone in suicide crisis or cacy and support services for women
Southwestern PA Chapter emotional distress. Calls are routed to
225 Blvd. of the Allies victims of domestic violence and their
the nearest crisis center near you. children.
(412) 263-3100
1 (888) 217-9599 Pittsburgh Action Against Rape
www.swpa.redcross.org
Womansplace
1 (866) 363-7273 (412) 678-4616 or 1 (866) 202-5573
Provides emergency shelter, food and www.paar.net www.womansplace.org
emotional counseling to address basic Provides a 24-hour crisis hotline, emer-
Responds to survivors of sexual violence
human needs affected or eliminated gency shelter, transitional housing,
with crisis intervention, counseling and
due to disasters, as well as basic legal and medical advocacy, children’s
advocacy. PAAR also advocates for
assistance, help with long-term re- advocacy, residential and non-residen-
systems to prevent sexual violence and
covery and information and referral tial counseling and support groups, and
educates to prevent sexual violence.
service. elder abuse services and programs.

Dental Needs
Accessible Dental Services Donated Dental Services Program (DDS)
100 Passavant Way National Foundation of Dentistry for the Handicapped
Pittsburgh, PA 15238 1 (800) 716-8721
(412) 820-1010 www.nfdh.org
www.accessibledental.org DDS coordinators serve as the liaison among patients, dental
labs and dentists. A patient must be a senior or permanently
This team of dentists, anesthesiologists and nurses provide
disabled with an extensive dental need and no dental insur-
dental care and are sensitive to the needs of patients with ance or resources to cover their costs. The waiting list for
intellectual and developmental disabilities. services is about one year, and emergency dental care is not
provided.
Dental Needs
Dental Society of Western Pennsylvania

900 Cedar Ave.
Pittsburgh, PA 15212 Reduced Fee Dental Clinics
(412) 321-5810 The Pennsylvania Dental Association
www.dswp.org www.padental.org
Founded to encourage the improvement of public health and Alma Illery Medical Sto-Rox Neighborhood
advocate for the dental profession. Provides referrals to dentists Center Family Health Center
who are qualified to treat patients with special needs. (412) 244-4700 (412) 771-6462
East Liberty Family University of Pittsburgh
Senior Dental Care Program Health Services School of Dental Medicine
The Pennsylvania Dental Association (412) 345-0400 (412) 648-8616
3501 North Front St.
Rankin Family Health Manchester West End
P.O. Box 3341
Center Family Dental Center
Harrisburg, PA 17105
(412) 351-4555 (412) 922-5636
www.padental.org (type Senior Dental Care Program in the
search box)
Many Pennsylvania Dental Association member dentists offer Tips for Daily Oral Care
dental care at a reduced cost to seniors on low or fixed incomes The best way to remove
through the Senior Dental Care Program. More than 1,000 den- decay-causing plaque is to
tists have participated in this voluntary program, which lets brush and clean between
your teeth every day. Brush-
many seniors obtain affordable dental care.
ing removes plaque from the
Program eligibility: Participating referral dentists offer a mini- tooth surfaces.
mum discount of 15 percent off their usual fees for patients Brush your teeth twice a
who meet the program’s basic requirements. In order to be day with a soft-bristled
eligible, a patient must fulfill all of these requirements: brush. The size and shape
of your brush should fit
• be a PA resident, your mouth, allowing you
• be 65 years old or older, to reach all areas easily. Use
a toothpaste that contains
• not receive federal, state or other dental health fluoride, which helps pro-
assistance, tect your teeth from decay.
When choosing any dental product, look for the American
• not have private dental insurance, and Dental Association Seal of Acceptance, an important symbol
of a dental product’s safety and effectiveness.
• have a total annual household income of less than
$14,500 for a single person or less than $17,700 if Cleaning between the teeth once a day with floss or inter-
married. dental cleaners removes plaque from areas where a tooth-
brush can’t reach. It is essential in preventing periodontal
Contact your local legislator, area agency on aging, or the (gum) disease.
United Way of Pennsylvania to request a PDA Senior Dental
Care Program mail-in registration brochure, or complete the By taking care of your teeth, eating a balanced diet and
visiting your dentist regularly, you can have healthy teeth
online referral request form.
and an attractive smile your entire life.
Source: www.ada.org

Hearing Assistance
Center for Hearing and Deaf Services (HDS) PA Relay
Allegheny County Office 1 (800) 682-8706
1945 Fifth Ave. TTY 1 (800) 682-8786 or 1 (800) 654-5984
Pittsburgh, PA 15219 www.parelay.net
Voice/TTY (412) 281-1375 Offers persons who are deaf, hard of hearing or speech dis-
www.hdscenter.org abled four ways to connect using the telephone: Traditional
Provides a diverse, affordable program of diagnostic, rehabili- Relay, Video Relay, Internet Relay and Captioned Telephone
tative and supportive services to individuals who are deaf or Service. To place a relay call, dial 711 and follow the prompts
Hearing Assistance
hearing impaired—such as audiological screenings, hearing aid to be connected with an assistant who then reads text mes-
fittings and assistive devices. Donations of used hearing aids are sages aloud to hearing persons and types messages to TTY
accepted for those who cannot afford the cost of a new one. users.
Hearing Loss Association of America Pittsburgh Association of the Deaf (PAD)

Teresa Nellans, president, Pittsburgh Chapter 1854 Forbes Ave.
826 Wheatland Circle Pittsburgh, PA 15219
Bridgeport, PA 15017 TTY (412) 566-7778
Voice/TTY (412) 767-9769 Voice calls: use via PA Relay Service at 711.
www.hla-pa.org/chapters/Pittsburgh www.pghdeafclub.org
This consumer and volunteer nonprofit organization pro- PAD maintains a club for the social enjoyment of its mem-
vides hearing loss education, support and advocacy, and bers. The activities they sponsor include bingo nights (first
publishes a newsletter. Meetings are held at DePaul School and third Saturdays of every month), a poker league, holi-
of Hearing and Speech, 6202 Alder St., Shadyside, and are day parties, senior socials and sports, such as a basketball
open to the public. Computer assisted, real-time captions
league.
(CART) are provided at the meetings, which take place at
10:30 a.m. on the third Saturday of the month except June,
July, August and December.
Telecommunications Device Distribution Program
(TDDP)
Hear Now Three Rivers Center for Independent Living (TRCIL)
1 (800) 328-8602 900 Rebecca Ave.
www.starkeyhearingfoundation.org Pittsburgh, PA 15221
(412) 371-7700
Provides hearing aids to deaf and hard-of-hearing persons with
limited financial resources. Hear Now receives no government TTY (412) 371-6230
funding and is supported through private contributions. For www.trcil.org
this reason, all other options for hearing assistance service TDDP provides specialized equipment free of charge to eli-
must be exhausted before a Hear Now benefit is approved.
gible people who are deaf, hard of hearing, deaf-blind and
speech impaired.
Office of Vocational Rehabilitation (OVR) Those who meet program requirements may be eligible for
531 Penn Ave. free equipment such as:
(412) 392-4950 • TTYs • cordless phones
• TTY with braille display • cordless headset phones
Assists Pennsylvanians with hearing impairments and other
disabilities who are seeking employment. OVR helps eli- • DynaWrite phones • talking telephones
gible individuals receive the services they need to become • amplified phones • voice-activated dialers
employable and to find employment, which may involve • hands-free speaker phones • photo phones
training to reach that goal. • voice-carryover and hearing- • big-button phones
carryover phones • ring-signaler devices
PA Office for the Deaf and Hard of Hearing (ODHH)
1521 N. Sixth St. TRCIL’s Living Well With a Disability program offers a com-
Harrisburg, PA 17102 prehensive assessment of a person’s life goals and dreams,
1 (800) 233-3008 including recreation, employment and hobbies. TRCIL staff
works with individuals to help them achieve their goals.
Provides information, referral and advocacy to adults and
children who are deaf, hard of hearing or deaf-blind, as well as
their employees, relatives, friends, physicians and lawyers.

Vision Services
Blind and Vision Rehabilitation Services of Pittsburgh
1800 West St.
Homestead, PA 15120
(412) 368-4400
1 (800) 706-5050 (PA only)
TDD (412) 368-4095
www.blindvr.org
This full service vision rehabilitation center provides programs
Vision Services
and services for people who are blind, deaf-blind and vision
impaired, including “personal adjustment to blindness” train-
ing, computer access technology training, low vision services,
employment and vocational services, and community based
training and day classes. Students either commute or stay in
the center’s residence.
Carnegie Library of Pittsburgh for the Blind and

Physically Handicapped
4724 Baum Blvd.
(412) 687-2440
1 (800) 242-0586
www.carnegielibrary.org/LBPH
Free library services are available to eligible visually and
physically disabled individuals in western Pennsylvania. Re-
corded books and magazines, equipment to play recordings,
large-print books and described videos are available.
The library serves individuals who are unable to read standard
print because of a visual impairment or physical inability to Free White Cane Program
hold books or turn pages. Materials are mailed to registered National Federation of the Blind
readers and returned postage free. www.nfb.org
The long, white cane is a means to independence. It has
Choice Magazine Listening (CML) proved to be a useful tool to millions of blind people in
1 (888) 724-6423 navigating their environments with confidence and safety.
www.choicemagazinelistening.org Visit their website to download an application.
A free audio anthology for blind, visually impaired or physi- Printed applications should be mailed to Free White Cane
cally handicapped subscribers. It offers contemporary maga- Program, National Federation of the Blind, 200 East Wells
zine writing to adults who are unable to read standard print. St., at Jernigan Place, Baltimore, MD 21230.
The required four-track player is provided free of charge by
the Library of Congress through its Talking Book program. OneSight
1 (800) 522-LENS (5367)
www.onesight.org
EyeCare America
1 (800) 222-3937 A family of charitable programs that provide free vision
www.eyecareamerica.org care and eyewear to underprivileged individuals. Poten-
tial recipients in need of free eye care can inquire at local
The Seniors EyeCare Program helps to ensure that all eligible
LensCrafters, Pearle Vision, Sears Optical or Target Opti-
seniors ages 65 and older have access to medical eye care.
cal stores.
Eligible seniors who have not seen an ophthalmologist in
three or more years may be able to receive a referral for eye
care at no out-of-pocket cost for up to one year.

Vision Services
Office of Vocational Rehabilitation (OVR) Radio Information Service (RIS)
Bureau of Blindness and Visual Services Duquesne University
Pittsburgh District Office 600 Forbes Ave.
531 Penn Ave. Pittsburgh, PA 15282
Pittsburgh, PA 15222 (412) 488-3944
(412) 565-5240 www.readingservice.org
1 (866) 412-4072
RIS broadcasts the reading of print materials for those who
Assists Pennsylvanians who are blind or visually impaired are blind, visually impaired or have difficulty holding stan-
to gain the skills necessary to live and work independently dard print material. Qualified listeners are provided with a
Vision Services
in their communities. specially tuned radio capable of receiving a private signal and
program guide with a daily broadcast schedule. Programming
Independent Living for the Older Blind (ILOB) is also an is also available by phone and online. Listeners outside Al-
OVR program that serves individuals ages 55 and older who legheny County can call 1 (888) 218-1816. The annual fee is
are legally blind. It’s designed to help individuals achieve $40; scholarships are available.
or regain maximum independence within their homes and
communities.
Vision USA American Optometric Association
No financial needs test is required but visual eligibility must 1 (800) 766-4466
be documented. Services include advocacy, counseling, www.aoa.org
information referral, blindness skills training, rehabilitation Helps low-income, uninsured individuals and their families
teaching, orientation and mobility instruction, and low vi- by providing basic eye health and vision care services free of
sion services. charge. To qualify for an exam, applicants must meet certain
conditions—including not having had an eye exam in the past
two years. Eyewear may also be provided at no cost or for a
small fee in some states.

Vision Services
Steps to Protect Your Eyesight • Tearing (too many tears) can come from being sensitive
Have your eyes checked annually by an eye care profes- to light, wind, temperature changes or having dry eyes.
sional—either an ophthalmologist or optometrist. During this Wearing sunglasses or using eye drops can help. Tearing
exam, the eye care professional should put drops in your eyes could be a sign of an infection or blocked tear duct.
that will dilate your pupils in order to see some common eye
diseases that have no early signs or symptoms. If you wear • Eyelid problems can come from different diseases or
glasses, your prescription should be checked. conditions. Common eyelid problems include red and
swollen eyelids, itching, tearing, and crusting of eyelashes
See your doctor regularly to check for diseases like diabetes during sleep. Treat with warm compresses and gentle eyelid
and high blood pressure, as they can cause eye problems if not scrubs.
Vision Services
treated. Also, see an eye care professional right away if you

suddenly cannot see or everything looks dim, see flashes of Eye Diseases and Disorders
light, have eye pain, experience double vision or have redness The following eye conditions can lead to vision loss and
or swelling of your eye or eyelid. Protect your eyes from too blindness: cataracts, retinal detachment, corneal diseases,
much sunlight by wearing sunglasses that block ultraviolet (UV) dry eye, glaucoma, age-related macular degeneration,
radiation and a hat with a wide brim when you are outside. and diabetic retinopathy. Regular eye exams are your best
Common Eye Problems protection.
The following common eye problems can be easily treated For more information, contact:
but sometimes can be signs of more serious issues. Check
National Eye Institute: (301) 496-5248 or�www.nei.nih.
with your eye doctor.
gov
• Presbyopia is a slow loss of ability to see close objects or
National Library of Medicine�MedlinePlus: www.med-
small print. This is normal as you age. Reading glasses usu-
ally help with this problem. lineplus.gov
• Floaters are tiny specks that float across your vision. You National Institute on Aging�Information Center: 1 (800)
might see them in well-lit rooms or outdoors. Floaters can 222-2225, TTY 1 (800) 222-4225 or www.nia.nih.gov.
be a normal part of aging but could be a sign of retinal de- Source: National Institute on Aging
tachment.

Looking for Senior Resources?
Turn to the publications that you can trust.
William C. Christie, M.D. • Daniel R. Peters, M.D. ��
Christopher N. Carver, O.D. • Shawn D. Thomas, O.D.

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Anita M. Cichon, O.D. • Timothy C. McKernan, O.D. View the most recent issues of
• Pittsburgh Senior News
• Beaver County Senior News
• Butler County Senior News
• Allegheny County Senior
Resource Guide
Derek W. O’Donnell, O.D.

•Beaver County Senior
Resource Guide
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returns.
Diabetic Retinal Exams
Macular Degeneration
Evaluation and Treatment • Adult Day Services • Housing Options
• Alzheimer’s Support • Pharmaceutical Assistance
Laser Vision Correction • Caregiver’s Support • Safety for Seniors

• Exercise and Wellness • Senior Centers
(LASIK /PRK) • Funeral Planning • Senior Expos
• Hearing Assistance • Transportation Options
Find information about these services and more!

Call today to schedule your appointment! Pittsburgh Senior News also publishes:
(724) 772-5420 ➻ Beaver County Senior News
➻ Butler County Senior News
➻ Allegheny County Senior Resource Guide
Medicare & Most Insurance Accepted ➻ Beaver County Senior Resource Guide
Cranberry Township Fox Chapel Plaza Visit us online at www.pittsburghseniornews.com.

View current and past issues of all publications.
(724) 772-5420 (412) 782-0400 Publishing for over 18 years.
To advertise in any of these publications,

www.scottandchristie.com call (412) 367-2522.
Hospitals
H ospitals are no longer just places for those who are ill. Most hospitals have made it part of their mission to provide in-
dividuals with necessary information and tools to remain healthy, prevent illness and . . . well, stay out of the hospital.
Taking more of a holistic approach, today’s hospitals help us maintain good health not just physically but emotionally and
psychologically. From classes on heart-healthy diets and diabetes to smoking cessation and grief management, they offer
something for everyone.
Many host support groups for those surviving cancer or dealing with debilitating diseases, to name a few. Particularly for
older adults, many hospitals offer senior referral services and volunteer opportunities. To learn more about what your local
hospital offers, call its main information line.
Allegheny General Hospital Jefferson Regional Medical UPMC Mercy VA Pittsburgh

Hospitals
320 E. North Ave. Center 1400 Locust St. Healthcare System

Pittsburgh, PA 15212 565 Coal Valley Rd. Pittsburgh, PA 15219 Highland Drive Division
(North Side) Pittsburgh, PA 15205 (412) 232-8111 7180 Highland Dr.
(412) 359-3131 (Jefferson Hills) www.upmc.com
(412) 469-5000 Pittsburgh, PA 15206
www.wpahs.org/agh
www.jeffersonregional.com (East Liberty)
UPMC Passavant
Alle-Kiski Medical Center 1 (866) 482-7488
9100 Babcock Blvd.
1301 Carlisle St. Kindred Hospital www.pittsburgh.va.gov
Natrona Heights, PA 15065 Long-Term Acute Care
(724) 224-5100 Specialty Hospital (McCandless) VA Pittsburgh
www.wpahs.org/akmc 7777 Steubenville Pike (412) 367-6700
Healthcare System
Oakdale, PA 15071 www.upmc.com
Children’s Hospital of University Drive
(412) 494-5500
Pittsburgh UPMC Presbyterian Pittsburgh, PA 15240
www.kindredhealthcare.com
4401 Penn Ave. 200 Lothrop St. (Oakland)
Pittsburgh, PA 15224 Magee-Womens Hospital of Pittsburgh, PA 15213 1 (866) 482-7488
(412) 692-5325 UPMC (Oakland) www.pittsburgh.va.gov
www.chp.edu 300 Halket St. (412) 647-2345
Western PA Hospital-Forbes Pittsburgh, PA 15213 www.upmc.com Western Pennsylvania
Regional Campus (Oakland) Hospital
2570 Haymaker Rd. (412) 641-1000 UPMC St. Margaret 4800 Friendship Ave.
Monroeville, PA 15146 www.magee.edu 815 Freeport Rd. Pittsburgh, PA 15224
(412) 858-2000 Pittsburgh, PA 15215 (Bloomfield)
www.wpahs.org/frh Ohio Valley General
Hospital (Aspinwall) (412) 578-5000
HealthSouth Inpatient 25 Heckel Rd. (412) 784-4000 www.wpahs.org/wph
Physical Rehabilitation McKees Rocks, PA 15136 www.upmc.com
Hospitals: (412) 777-6161 Western Psychiatric
www.ohiovalleyhospital.org UPMC Shadyside Institute and Clinic
HealthSouth Harmarville
5230 Centre Ave. 3811 O’Hara St.
320 Guys Run Rd.
St. Clair Hospital Pittsburgh, PA 15232 Pittsburgh, PA 15213
1000 Bower Hill Rd. (412) 623-2121 (Oakland)
(412) 828-1300
Pittsburgh, PA 15243 www.upmc.com
www.healthsouth.com (412) 624-2100
(Mt. Lebanon)
(412) 942-4000 www.upmc.com
HealthSouth Hospital of VA Pittsburgh
www.stclair.org Healthcare System
Pittsburgh
2380 McGinley Rd. H. John Heinz III
Heritage Valley Sewickley
Monroeville, PA 15146 Progressive Care Center
720 Blackburn Rd.
(412) 856-2400 Delafield Rd.
Sewickley, PA 15143
www.healthsouth.com Pittsburgh, PA 15215
(412) 741-6600
www.heritagevalley.org (Aspinwall)
HealthSouth Sewickley
303 Camp Meeting Rd. 1 (866) 482-7488
UPMC McKeesport www.pittsburgh.va.gov
Sewickley, PA 15143
(412) 741-9500 1500 Fifth Ave.
www.healthsouth.com McKeesport, PA 15132
(412) 664-2000
www.upmc.com

Hospitals
Tips for Your Hospital Stay Hospital Staff • Only take medicines given to you
Has your doctor said that you need While you are in the hospital, many by nurses. Don’t take medicine you
a medical test that must done in the people will take care of you. brought from home without your
hospital? Do you need surgery? Most doctor’s permission.
people worry when they have to stay • Doctors are in charge of your overall
care. The doctor in charge may be your • Hold onto grab bars for support when
overnight in the hospital. Learning more using the bathtub, shower or toilet.
about what to expect and about people primary doctor, a specialist on the hos-
who work in hospitals can help. pital staff or a hospitalist who is trained
to take care of you while you are in the
hospital.
For Families and Caregivers
A hospital stay can be very hard for older
What to Bring people. Often the strange routine and
• Many kinds of nurses can take care of
Hospitals
It’s best to bring as little as you can to lack of sleep can cause confusion. Family
the hospital. You will need: you. RNs can give medicines, licensed
practical nurses can help feed you and and caregivers may be the first to notice
• Bathrobe and slippers; most hospitals nurse’s aides can help with personal these changes. Families should talk to a
provide special hospital bed clothes. care. doctor if they see any confusion. During
your hospital stay, you may have ques-
• Comfortable clothes to wear home. • Respiratory therapists prevent and tions about what’s happening. You may
treat breathing problems. They teach want to ask your doctor or nurse:
• Toothbrush, toothpaste, shampoo, exercises that help avoid lung infections
comb and brush, deodorant and razor. after surgery. • What will this test tell you? Why is
it needed and when will you know the
• Your hearing aids or eye glasses.
• Technicians can take blood or perform results?
• Cash (no more than $10) to buy news- tests such as X-rays.
• What treatment is needed and how
papers or magazines.
• Physical therapists show you how to long will it last?
Be sure to bring your health insurance build muscle, increase flexibility and
improve coordination. • What are the benefits and risks of
card and this updated information:
treatment?
• Past illnesses and surgeries. • Occupational therapists work with
• When can I go home?
you to restore, maintain or improve the
• Your medicines, including prescription ability to perform everyday tasks like • When I go home, will I have to change
and over-the-counter drugs. cooking, eating, bathing or dressing. my regular activities or my diet?
• Your allergies. • Dietitians can plan menus and teach • How often will I need checkups?
• Names and telephone numbers to you how to have well-balanced meals
at home. • Is any other follow-up needed?
contact in an emergency.
• Clinical pharmacists may be consulted • Who should I call if I have questions?
about the medicines you take.
Admission
Once your hospital stay is planned, many • Social workers assist you and your Dissatisfied with the Quality of
hospitals will have a staff member call family. They can help find home care, Your Healthcare?
to ask pre-admissions questions over the rehabilitation, social services, long-term If you are denied admission to a hospi-
phone. Then when you go to the hospital, care and support groups. tal, are asked to leave a hospital before
many of the forms are already filled in.
you feel well enough or are dissatisfied
Your first stop at the hospital is the admit-
with the quality of the medical care you
ting office. You will sign forms that: Safety Tips received from a medical provider, call
Because you may feel weak or tired,
• give the hospital details about your- Quality Insights of Pennsylvania (QIP)
self, your doctor and your insurance. follow these safety tips.
at (877) 346-6180.
• explain your surgery, test or procedure. • If you are told to stay in bed, use the
call button when you need help.
• give your okay for the medical staff Going Home
to treat you. • Use the controls to lower your bed When you are ready to go home, you’ll
before getting in or out. get discharge plans from the medical
You will be asked about advance team and a release form from the hos-
directives. If you don’t have health • Sit on the edge of the bed for a minute pital business office. Sometimes people
insurance, talk with the admissions before standing up. go from the hospital to a rehabilitation
staff about other payment meth- • Watch out for the wires and tubes that center before going home. The social
ods and sources of financial aid. may be around your bed. worker can help you go home or arrange
A hospital bracelet will be put on your admission to a rehab center.
wrist. Look at the bracelet to make sure • Try to keep the things you need within
your information is correct. reach. Source: National Institute on Aging

Alzheimer’s Support
Alzheimer’s Association Medic Alert Safe Return Program
1100 Liberty Ave., Ste. E201 The association partners with Medic Alert to offer Safe
Pittsburgh, PA 15222 Return, a nationwide identification program that assists in
(412) 261-5040 or 1 (800) 272-3900 the safe return of individuals who wander and become lost.
www.alz.org/pa The Safe Return program:
The Alzheimer’s Association provides vital services and
support to individuals struggling with this disease, as well • offers assistance 24 hours a day, every day.
as their families and caregivers. • immediately faxes a lost individual’s information to local
Helpline law enforcement.

The above 800 helpline is toll free and confidential. Calls
are answered 24 hours a day, 7 days a week by an operator • provides a toll-free number for citizens or law officials
who can: to call if an individual is found.
• answers questions about Alzheimer’s disease and other • offers registration for a fee, which includes an engraved
forms of dementia. ID bracelet.
• be an outlet to express your feelings and concerns to some- Comfort Zone
one who understands your situation and can offer practical www.alz.org/comfortzone
tips for coping.
Comfort Zone is a location management tool that provides
• offer ongoing, unconditional support during the course of
peace of mind to the caregiver and independence to those
the disease.
struggling with Alzheimer’s or dementia. Wearing this
• provide insight into the effects the disease will have on the GPS device allows multiple family members to check on
afflicted person and family members. the whereabouts of their loved one across town or across
the country through a variety of devices such as your cell
• offer information on assessment centers, legal and financial
issues, home care, adult day services, personal care homes, phone or computer. This web-based service also provides
nursing homes and other community resources. a 24/7 call center in case you are not able to access the
Internet.
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At Arden Courts, we provide:
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Memory Care Community
380 Wray Large Road 120 Wyngate Drive 1125 Perry Highway
Jefferson Hills, PA 15025 Monroeville, PA 15146 Pittsburgh, PA 15237
(412) 384-0300 (412) 380-1300 (412) 369-7887
jeffersonhills@arden-courts.com monroeville@arden-courts.com northhills@arden-courts.com
Call the location nearest you for information on our monthly dementia
education events and support group.
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2011 Allegheny 1 County Senior Resource Guide 11/23/10 8:33:22 AM
Support Groups Pleasant Hills Presbyterian Church, Pleasant Hills
The Alzheimer’s Association sponsors support groups (412) 655-2000
where individuals can connect with other families and Presbyterian SeniorCare/Woodside Place, Oakmont
caregivers who are dealing with the disease. Meeting with
(412) 826-6505
a group reduces feelings of isolation, provides techniques
that can help ease the physical and emotional burden for PrimeTime Adult Day Services, Bethel Park
both the diagnosed person and caregiver, and offers a (412) 835-6661
chance to share practical ideas and feelings in a compas- Schenley Gardens, Oakland
sionate setting. (412) 621-4200
Alzheimer’s Support Groups St. Clair Hospital, Mt. Lebanon
(412) 561-4900, ext. 1680
Following is a list of Alzheimer’s support groups in
St. Stephen’s Church, Sewickley
Allegheny County.
(memory loss group)
Alle-Kiski Medical Center, Tarentum (412) 741-1790
(724) 226-7314 St. Stephen’s Church, Sewickley
Anathan Club, Squirrel Hill (caregiver group)
(412) 422-1550 (412) 741-1790
Arden Courts, Jefferson Hills Sunrise of Fox Chapel, Indianola Twp.
(412) 384-0300 (412) 767-5808
Arden Courts, Monroeville Sunrise of McCandless, McCandless
(412) 380-1300 (412) 441-1241
Arden Courts, Ross Township Sweetbriar Place, Mt. Washington
(412) 369-7887 (412) 559-5419
Asbury Place, Mt. Lebanon The Pines of Mt. Lebanon, Mt. Lebanon
(412) 571-5663 (412) 341-4400
Beulah Presbyterian Church, Penn Hills UPMC St. Margaret, Aspinwall
(412) 242-4570 (412) 784-5050
Christ Church, North Hills Willow Lane, McKees Rocks
1 (877) 933-7750 (412) 875-1606
Country Meadows, Bridgeville
(412) 257-2855 Care Consultation
Harbour Assisted Living, Green Tree This service assists persons with Alzheimer’s or related de-
(412) 571-1300 mentias and their families in planning for and dealing with
all aspects of the illness. Components of Care Consultation
Hill House Association, Hill District include:
(412) 261-0742
Jewish Family and Children’s Service, Squirrel Hill • assessment of needs;
(412) 422-7200 • assistance with planning and problem solving;
Juniper Village, Forest Hills
(412) 244-9901 • information and resource lists;
Marian Manor, Green Tree • supportive listening; and
(412) 440-4367
• follow up, as needed.
McKeesport Hospital, McKeesport
(412) 664-2183 Care Consultation is not case management, care management,
counseling, crisis intervention or case advocacy, but part of
Mt. Vernon of South Park, South Park
it may identify the need for and refer families to appropri-
(412) 655-3535
ate agencies or persons that provide these services. Care
Paramount Senior Living, Baldwin coordinators are not trained to provide crisis intervention.
(412) 650-3100 Families with ongoing or extremely critical needs will be
Paramount Senior Living at Bethel Park linked with resources in the community that are best able
(412) 833-3500 to support them.

Health-Related Associations and Support Groups
When faced with a health crisis, it sure helps to know that Wexford Caregiver Support
you’re not alone. With so many support groups in our com- Good Samaritan Hospice
munity, there’s no need to be. Below are a number of health- (724) 933-8888 Allentown
related associations and support groups that are available to Allentown Senior Center
you should you need them. Brain Injuries (412) 481-5484
Associations and Support Groups
Brain Injury Association Bethel Park

of Pennsylvania PrimeTime Adult Care
1 (866) 635-7097 (412) 835-6661
www.biapa.org
Jefferson Regional
Cancer (412) 469-5900
National Cancer Institute Pittsburgh Caregiver
1 (800) 422-6237 Support Network
www.cancer.gov (412) 735-0436
Cancer Support Squirrel Hill
Jewish Family and
Gilda’s Club Children’s Service
(412) 338-1919 www.jfcspgh.org
AIDS Greenfield 1 (888) 445-3248 (412) 422-7200
St. Rosalia-Lazarus www.gildasclubwesternpa.
Pittsburgh AIDS Task (412) 421-5766
Force org
Cerebral Palsy
(412) 345-7456 McCandless
www.patf.org Look Good . . . Feel Better United Cerebral Palsy/
UPMC Passavant 1 (800) 395-5665 Community Living
(412) 367-6707 www.cancer.org and Support Services
Arthritis (412) 683-7100
McKeesport
Arthritis Foundation, Bloomfield www.ucpclass.org
UPMC McKeesport
Western Pennsylvania Cancer Caring Center
(412) 664-2057
Chapter (412) 622-1212
(412) 566-1645 www.cancercaring.org Crohn’s and Colitis
Monroeville
www.arthritis.org West Penn Hospital Crohn’s and Colitis
Forbes Regional Campus Kennedy Township Foundation of America
Rheumatoid Support
(412) 325-7200 Ohio Valley General 1 (800) 343-3637
Penn Hills Hospital www.ccfa.org
Rheumatoid Society, Inc. Mt. Lebanon (412) 688-1212
(412) 371-8108 Family Hospice and Western PA Chapter
Palliative Care McCandless (412) 823-8272
Bereavement (412) 572-8800 UPMC Passavant 1 (877) 823-8272
www.familyhospice.com (412) 367-6700
Bereavement Support Diabetes
Allison Park North Versailles Mt. Lebanon American Diabetes
Allison Park Church Three Rivers Hospice St. Clair Hospital Association
(412) 487-7220 1 (800) 282-0306 (412) 942-5082 (412) 824-1181
Memorial Park 1 (888) 342-2383
Ross Township Natrona Heights
Presbyterian Church Anchorpoint Counseling www.diabetes.org
(412) 364-9492 Alle-Kiski Medical Center
Ministry Diabetes Support
(724) 226-7105
(412) 366-1300
Downtown Pittsburgh
Catholic Charities Shadyside Aspinwall
Squirrel Hill UPMC St. Margaret
Bereavement Office Jewish Community Center Hillman Center, US TOO
(412) 456-6920 UPMC Cancer Centers (412) 784-4194
(412) 325-7200
(412) 647-1062
East McKeesport Squirrel Hill Bethel Park/Southside
St. Robert Bellarmine Good Grief Center Mercy Diabetes Program
(412) 824-2644 (412) 224-4700 (412) 232-5908
www.goodgriefcenter.com

Health-Related Associations and Support Groups
Monroeville Mental Health Family Harmarville
Joselyn Diabetes Center Support (724) 568-4463
(412) 858-4474
Chartiers Family Support Sewickley
Natrona Heights (412) 221-3302 (412) 287-4831
Alle-Kiski Medical Center www.chartierscenter.org
Associations and Support Groups

(724) 367-2408 UPMC
Mercy Behavioral Health (412) 692-4916
1 (877) 637-2924
Epilepsy www.mercybehavioral.org
Epilepsy Foundation Stroke
Western/Central PA NAMI Connection American Stroke
(412) 322-5880 (412) 366-3788 Association
1 (800) 361-5885 (412) 824-3122
www.efwp.org Myasthenia Gravis 1 (888) 478-7653
Myasthenia Gravis www.strokeassociation.org
Lung Association of Western
Heart Stroke Support
American Lung Pennsylvania
American Heart Association (412) 566-1545 East Liberty
Association 1 (800) 586-4872 Vintage Senior Center
www.mgawpa.org
(412) 824-3122 www.lungusa.org (412) 825-4216
1 (800) 242-8721
www.americanheart.org Lupus Multiple Sclerosis Harmarville
National Multiple Rehabilitation Hospital
Lupus Foundation of PA
HealthSouth
Kidney (412) 261-5886 Sclerosis Society
(412) 828-1300
1 (800) 800-5776 (412) 261-6347
American Kidney Fund
1 (800) 638-8299 www.lupuspa.org 1 (800) 544-5250 Homewood
www.kidneyfund.org www.nationalmssociety.org/ Homewood Senior Center
Lupus Support
pax (412) 244-4190
Homewood
Leukemia Lupus Foundation of PA Plum
Leukemia and (412) 243-3119 Osteoporosis Plum Senior Center
Lymphoma Society National Osteoporosis Foun- (412) 795-2330
Passavant dation
1 (800) 955-4572
www.lls.org (412) 527-3335 1 (800) 231-4222 Sewickley
www.nof.org St. Stephen’s Episcopal
Leukemia and West Mifflin Church
Lymphoma Support Lupus Foundation of PA (724) 378-7206
1 (800) 726-2873 (412) 469-2079 Parkinson’s
Support groups meet American Parkinson’s Squirrel Hill
monthly in Shadyside Disease Association Jewish Community Center
and Bethel Park.
Mental Health 1 (800) 223-2732 (412) 422-0415
Mental Health America www.apdaparkinson.org
1 (877) 391-3820 Parkinson Foundation of
Liver (412) 391-3820 Western PA
Vision
American Liver www.mhaac.net (412) 365-2086 Blind and Vision
Foundation www.pfwpa.org Rehabilitation Services
(412) 434-7044 National Alliance on of Pittsburgh
1 (866) 434-7044 Parkinson’s Disease (412) 368-4400
Mental Illness (NAMI)
www.liverfoundation. Support 1 (800) 706-5050
(412) 366-3788
org/chapters/westernpa TTY (412) 368-4095
1 (888) 264-7972 East End www.blindVR.org
www.namiswpa.org Schenley Gardens
(412) 365-2086
www.pfwpa.org

Community Support Programs
T he following few pages list a wide variety of community
support programs that assist older adults in various ways
with remaining in their own homes.
Catholic Charities Diocese of Pittsburgh
Basic Needs Assistance for the Elderly
212 Ninth St.
(412) 456-6999
ACTION-Housing www.ccpgh.org
425 Sixth Ave., Suite 950
Pittsburgh, PA 15219 Provides assistance to older adults in Allegheny County

(412) 281-2102 with emergency requests for help with utility bills or
www.actionhousing.org other tangible needs. All assistance is subject to funding
availability.
Works to provide decent, affordable housing, essential sup-
portive services, asset building programs, and educational
and employment opportunities for those most in need of
East End Cooperative Ministry
250 N. Highland Ave.
housing services. Pittsburgh, PA 15206
(412) 361-5549
AgeWell Pittsburgh www.eecm.org
5738 Forbes Ave. Interfaith ministry dedicated to helping at-risk seniors,
Pittsburgh, PA 15217 children, the hungry, the homeless and others in need
(412) 422-0400 throughout Pittsburgh’s East End. Services include Meals
www.agewellpgh.org on Wheels for the elderly and homebound, a food pantry
for emergency groceries, non-medical respite care, housing
A one-stop resource that links older adults, their family programs and youth programs.
members, friends and caregivers to solutions for aging-related
issues. Whether you have a specific question or just don’t
know where to turn, Agewell provides answers and links you Faith in Action Program
to innovative services that maximize the health, independence North Hills Community Outreach
and activity of seniors’ lives. (412) 307-0069
www.nhco.org
Allegheny Valley Association of Churches The Faith in Action program matches caring volunteers with
1913 Freeport Rd. seniors to help them remain safe and independent in their
Natrona Heights, PA 15065 own homes. Volunteers help older adults with transporta-
(724) 226-0606 tion to medical appointments, grocery shopping, home
safety evaluations, light chores and errands, yard projects
www.avaoc.org
and friendly phone calls and visits. They also screen indi-
This association’s Emergency Assistance program provides viduals for eligibility for Medicare and other government
short-term emergency assistance to families and individuals in programs. There are no income requirements to receive
need in the Allegheny Valley area. They help with emergency help through Faith in Action.
housing, rent and utility payment assistance, emergency food,
clothing and shoe vouchers, gasoline vouchers, bus passes, Focus on Renewal (FOR)
prescriptions, referrals and more. 710 Chartiers Ave.
McKees Rocks, PA 15136
Bethlehem Haven (412) 771-6460
www.forstorox.org
Fifth Avenue Commons
905 Watson St. FOR’s senior community center has been serving the McK-
Pittsburgh, PA 15219 ees Rocks community for 40 years. Programs include free
(412) 391-1348 weekday lunches and an emergency food pantry, weekly
www.bethlehemhaven.org bingo, clothing distribution, assistance applying for PACE,
ACCESS, energy/medical assistance and rent/property
Provides a number of services to local residents, including rebates, and free legal aid. The building is wheelchair
emergency shelter, transitional housing, medical and dental, accessible. Volunteer opportunities are available to help
obstetrics, mental health services and employment services. maintain FOR’s websites, organize food drives and collect
items for the agency’s wish list.

Good Grief Center for Bereavement Support Monroeville Mall Ministry
2717 Murray Ave. 231 Office Complex
Pittsburgh, PA 15217 Monroeville, PA 15146
(412) 224-4700 (412) 372-3725 (booth)
www.goodgriefcenter.com
A booth on the upper level of Monroeville Mall provides an
This nonprofit organization in Squirrel Hill is a compre- interfaith presence in the mall. Booth volunteers help shoppers

hensive bereavement support center for individuals and find housing and locate food pantries, to name a few sources
families in western Pennsylvania. Services are free of
of help. Volunteers are welcome.
charge and include compassionate listening, education,
referrals to community resources, and access to a lending
library of various grief-related materials. Clients can walk
Network of Hope
in, schedule an appointment or talk by telephone. 2326 Duncan Ave.
Allison Park, PA 15101
Interfaith Volunteer Caregivers of Southwestern (412) 492-4030
Pennsylvania (IVC) www.networkofhope.org
Family Services of Western PA Assists those in need with groceries, food assistance program,
6401 Penn Ave., Second Floor clothing and furniture, and referrals, as needed. Anyone can
Pittsburgh, PA 15206 call their volunteers to talk about available resources for
(412) 345-7420 mental, emotional and physical needs. The network also has
www.ivcswpa.org a home maintenance team that makes communities more
IVC is a network of churches and synagogues reaching attractive and livable by fixing, building and cleaning living
out to help frail or vulnerable Allegheny County residents areas for seniors and single parents in need.
ages 60 and older remain independent in their own home.
Trained volunteers visit, shop, escort to appointments, help
with correspondence and bill paying, shovel snow and North Hills Community Outreach (NHCO)
conduct home safety assessments. IVC staff also provides 1975 Ferguson Rd.
information and referral services that link seniors with Allison Park, PA 15101
appropriate community resources. (412) 487-6316, option 1
Satellite locations:
Jubilee Association North Boroughs (412) 307-0069
2005 Wyandotte St. Millvale (412) 487-6316, option 2
Pittsburgh, PA 15219 www.nhco.org
(412) 261-5417 NHCO provides the following services: food pantries, utili-
http://jubileesoupkitchen.org ties/emergency assistance, employment help, case manage-
ment, disaster relief, savings programs, low-cost cars through
Provides a comprehensive program of social services that
Community Auto, Free Rides for Seniors, volunteer caregiving
address the needs of homeless and disadvantaged people
services for seniors and adults with physical disabilities, and
in the Pittsburgh area. Services include a soup kitchen,
seasonal sharing projects. Most services have income require-
health clinic, job center, jail ministry, food bank, adult
ments based on federal poverty guidelines.
education, computer training, an after-school program
and housing.
North Hills Senior Services (NHSSI)
St. Paul’s United Methodist Church
Mayor Luke Ravenstahl’s Redd Up Pittsburgh Line
1965 Ferguson Rd.
Dial 311 (City of Pittsburgh)
(412) 255-2489 (outside Pittsburgh)
(412) 486-7006
www.redduppittsburgh.com
www.stpaulsumc.com
Live operators provide government information and access
This interfaith nonprofit organization addresses the body,
to non-emergency public works services from 8 a.m. to 4:30 mind and spirit of older adults by providing opportunities
p.m. Monday through Friday. If you need to find resources that enable them to lead meaningful and purposeful lives.
to help coordinate a community clean-up, operators can Their four-pronged goal is: spiritual, educational, social and
make a referral. support. NHSSI offers instruction in areas such as current
events, consumer issues and self-advocacy. Social opportuni-
ties are provided through programs such as AARP safe driving
classes, computer classes, healthy aging programs and bus
rides to church services.

Operation Safety Net Society of St. Vincent DePaul
Mercy Behavioral Health 1243 North Franklin St.
1518 Forbes Ave. Pittsburgh, PA 15233
Pittsburgh, PA 15219 (412) 321-1071
(412) 232-5739 www.svdppitt.org
www.pmhs.org/operation-safety-net
Offers many community services for those less fortunate—
Serves the medical and social service needs of homeless in- including food, clothing and furniture, and help applying
dividuals. Direct healthcare services are delivered by clinical for energy assistance. The society also provides financial
volunteers and staff teamed with outreach workers. resources (based on availability) through its conferences
and groups of volunteers.
Persad Center
5150 Penn Ave. South Hills Interfaith Ministries
Pittsburgh, PA 15224 5301 Park Ave.
(412) 441-9786 Bethel Park, PA 15102
www.persadcenter.org (412) 854-9120
www.shim-center.org
Persad Center improves the well being of lesbian, gay, bisexual
Provides food pantry, energy assistance, clothing, school
and transgendered individuals, people who are HIV positive,
and their loved ones. Emotional and mental health counsel- supplies, gifts for loved ones during the holiday season
ing and substance abuse services are available—including and energy assistance.
prevention, treatment, HIV/AIDS and smoking cessation
support groups, education and advocacy. The Brashear Association
Programs designed for adults ages 55 and older include a vol- Brashear Center
unteer home visitor program, case management, and “Senior 2005 Sarah Street
Conversations” social networking events that feature speak- Pittsburgh, PA 15203
ers on specific topics. Persad’s experienced mental health (412) 431-2236
and social service professionals provide quality, confidential
www.brashearassociation.org
services regardless of an individual’s ability to pay.
Henry Kaufmann Neighborhood House
Rainbow Kitchen Community Services 2201 Salisbury St.
135 E. Ninth Ave. Pittsburgh, PA 15210
Homestead, PA 15120 This association has been a vital part of Pittsburgh’s South
(412) 464-1892 Side through the operation of its two community centers.
www.rainbowkitchen.org They provide programs and services that span from infancy
to the elderly, and from community service to community
Provides supplemental groceries through monthly food pantry
action. Senior services are provided five days a week at
distribution, hot meals Mondays through Fridays from 9:30 both centers, including lunch, socialization and recreation,
to 10:30 a.m., short-term and extended case management volunteer opportunities, transportation assistance, educa-
services, bus tickets for medical appointments through the tion, counseling and information and referral. Please note
Medical Assistance Transportation Program, winter coat dis- that meals must be ordered at least one day in advance
tribution, holiday meals and a variety of supportive services. before noon.
Call for eligibility guidelines.
The Welcome Center for Immigrants and
Salvation Army Western Pennsylvania Division Internationals
PO Box 742 5743 Bartlett St.
700 N. Bell Ave. Squirrel Hill, PA 15217
(412) 422-8795 or 1 (866) 774-2231
Carnegie, PA 15106
www.wcii.org
(412) 446-1500
www.salvationarmy-wpa.org The Welcome Center is a new non profit agency that pro-
vides the foreign-born with assistance in either moving
This division serves 28 counties in western Pennsylvania with to southwestern Pennsylvania or improving the quality
programs aimed to meet the physical, emotional and spiritual of life for those already here through referrals and direct
needs of those hurting most. Services include emergency shel- service. The center, with its multi-lingual staff and dynamic
ter and disaster assistance, social services support, drug and group of volunteers, provides all services free of charge in
alcohol treatment, and special programming for seniors. a comfortable, welcoming environment.

Whether the issue is employment, housing, immigration yard work to help older adults live independently for as long
or translations, a simple telephone call or visit will begin as possible. The Staying-At-Home program offers a proactive,
the process for receiving the necessary help. Office hours preventive approach to geriatric care for older adults living in
are from 9 a.m. to 5 p.m. Monday through Friday. Appoint- their own home, in an assisted living facility or a retirement
ments are encouraged but walk-ins are accepted. community in Allegheny County.

Three Rivers Center for Independent Living (TRCIL) Ursuline Senior Services
900 Rebecca Ave. 4749 Baum Blvd.
Pittsburgh, PA 15221 Pittsburgh, PA 15213
(412) 371-7700 (412) 683-0400
TTY (412) 371-6230 www.ursulineseniorservices.org
www.trcil.org
Provides needed community services for older adults such as
TRCIL offers various services for seniors and individuals care management, protective services, guardianship services,
with disabilities of all ages and cross-disabilities. Assistance money management, telephone reassurance calls and service
includes advocacy, peer counseling, life skills training, coordination.
information and referral, housing counseling, personal as-
sistance services, assistive technology and help with transi-
tioning. They also have a Community Services Program for WARMLINE
those with physical disabilities and a program called Living Allegheny County Peer Support
Well With a Disability. and Advocacy Network
1 (866) 661-9276
www.peer-support.org
Union Aid Society
601 Thorn St. Feeling lonely? WARMLINE offers supportive listening, prob-
Sewickley, PA 15143 lem solving, resource sharing and peer support.
(412) 741-9240
www.unionaidsociety.org
Union Aid Society provides many valuable services to
residents of Quaker Valley School District, including emer-
gency funding for rent, medical bills, food and utilities. Feeling lonely and
The society also owns and subsidizes apartments in the
community for low-income seniors.
need someone to talk to?
United Way HelpLine
(412) 255-1155
www.unitedwaypittsburgh.org
Provides information about and referrals to local health
and human services. Call for yourself or a family member
when you don’t know where to turn. Emergency calls
are taken 24 hours a day. Or, visit the above website and
click on Help Connections, a database of more than 5,000 Call the Warm Line
agencies and services in the Pittsburgh area. The website
also features downloadable guides to topics such as help 1 (866) 661-WARM (9276)
for hard times, a caregiver’s resource guide, healthcare for
the uninsured and more. Peer Support and Advocacy Network
UPMC’s Living-at-Home and Staying at Home Bridging the Gap

Programs
(412) 473-6677 of Understanding
Provides Geriatric Care Coordination for ongoing in-home
care for older adults 70 years and older in catchment area.
Eligibility for free services based on income criteria. Pro- The Allegheny County Peer Support Warmline Service is provided
vides referrals for a range of services such as home deliv- by Peer Support and Advocacy Network (PSAN) in partnership with
ered meals, help with grocery shopping, housekeeping and Allegheny County Department of Human Services Office of Behavioral
Health and Community Care Behavioral Health.

Financial Assistance
AARP Money Management Program income limits. You must own a home in Allegheny County
Ursuline Senior Services (excluding the City of Pittsburgh, McDonald, McKeesport,
4749 Baum Blvd. and the boroughs of Trafford, Penn Hills and Churchill).
Pittsburgh, PA 15213 For an application or more information on the types of
(412) 683-0400 financial assistance available, call one of the above phone
TTD (412) 683-1023 numbers.
www.ursulineseniorservices.com
Ursuline’s AARP Money Management/Bill Payer Program, Emergency Shelter Assistance
sponsored by the Allegheny County Area Agency on Aging, Pennsylvania Department of Public Welfare
assists low-income older adults who have difficulty with their (412) 565-2146
financial affairs. The program matches trained volunteers with www.dpw.state.pa.us or www.compass.state.pa.us
seniors who need help budgeting, balancing their checkbook Provides financial assistance in order to prevent eviction or
and paying bills on time. The program also lends guidance to foreclosure, or obtain permanent housing or temporary shel-
seniors on credit card debt, bankruptcy issues, rescue loans, ter. Consumers must be receiving public assistance benefits to
reverse mortgages, energy assistance programs and welfare qualify.
programs that may provide financial relief.
In some cases, the program’s director receives referrals from Homeowner’s Emergency Mortgage Assistance
consumers and caregivers about other assistance regarding Program (HEMAP)
financial matters, including complex financial situations that ACTION-Housing
seniors cannot manage on their own. The director meets with (412) 281-2102
these consumers one on one to assess their individual needs. 1 (800) 792-2801
If these needs exceed the Money Management Program’s of- www.actionhousing.org
ferings, the consumer is guided to the appropriate agencies in
Allegheny County that offer different types of assistance. The HEMAP program works to cease foreclosure actions by
assisting clients in applying to the Pennsylvania Housing Fi-
nance Agency (PHFA) for emergency financial assistance.
Advantage Credit Counseling Service/Consumer Credit
Counseling Service of Western Pennsylvania (CCCS ) Hospital Accountability Project
River Park Commons
Pennsylvania Health Law Project
2403 Sidney St., Suite 400 (800) 274-3258
Pittsburgh, PA 15203 TTY (866) 236-6310
(412) 390-1300 www.phlp.org
1 (888) 511-2227
www.cccspa.org The Hospital Accountability Project is a coalition of organiza-
tions working to improve hospital charity care policies and
CCCS educates and assists consumers with free credit coun- practices. What is charity care? Pennsylvania hospitals are
seling and debt consolidation. The agency also provides con- required by law to provide care for people who can’t fully
fidential budget counseling and debt management programs pay their medical bills. They are required because most hos-
that allow consumers to repay credit card debt in affordable pitals receive funds—called “charity care” funds—that are
monthly payments that may include reduced interest rates, to be used to help such patients. Still, hospitals don’t always
waived late and over-limit fees, and peace of mind that your follow through on providing this charity. If you have trouble
qualifying for health insurance or free or low-cost care from
finances are under control.
your hospital, call Community Legal Services’ welfare law
line at (215) 227-6485 or Pennsylvania Health Law Project’s
Allegheny County Economic Development (AHLIP) helpline at (800) 274-3258.
Allegheny Home Improvement Loan Program
(412) 350-6337
(412) 350-1043
Medical Bureau of Pittsburgh
(412) 539-0990
http://economic.alleghenycounty.us www.medicalbureau.org
www.county.allegheny.pa.us
This agency lends patients monies in the form of no-in-
AHLIP is a home-improvement loan program administered by terest loans to obtain needed medical services, including
the Allegheny County Department of Economic Development. dental, optometry, plastic surgery and podiatry. The treat-
It’s an affordable way for eligible Allegheny County residents ing physician must be a member of the Medical Bureau
to rehabilitate and improve their homes. Eligibility is based on
of Pittsburgh.

Pennsylvania Aging Waiver Program To learn if you qualify for either of these programs, call the
Allegheny County Department of Human Services above hotline to speak to a loan specialist, or visit the PHFA
Area Agency on Aging (DHS AAA) website for more details.
Real Estate Foreclosure Assistance
The Aging Waiver offers a flexible, personalized program Allegheny County Sheriff’s Office
of support and services to individuals ages 60 and older in
Mortgage Foreclosure hotline at (412) 350-4704
their own homes, including home modifications. To learn
more, see page 10 of this Guide, or contact DHS AAA or the If you are a homeowner in danger of foreclosure or the loss
Department of Public Welfare at 1 (800) 692-7462. of your property, there are a number of ways to avoid it. You
could be eligible for counseling assistance at little or no cost.
Here is a list of agencies that may be able to help you.
Pennsylvania Assistive Technology Foundation
(PATF) ACTION-Housing: (412) 281-2102
1 (888) 744-1938 Allegheny County Save Your Home Program: (412) 281-2102
www.patf.us/funding/fac.php
CCCS of Western PA: 1 (888) 511-2227
This nonprofit organization provides low-interest loans to
Community Action Southwest: (724) 852-2893
people with disabilities and older Pennsylvanians so that
they can buy the assistive technology devices and services Fair Housing Partnership of Greater Pgh: (412) 391-2535
they need. Loan application forms can be downloaded Garfield Jubilee Associates: (412) 665-5200
online. Mon Valley Initiative: (412) 464-4000
Mon Valley Unemployed Committee: (412) 462-9962
Pennsylvania Housing Finance Agency Nazareth Housing Services: (412) 381-6925
Mortgage Refinance Options NeighborWorks Western PA: (412) 281-9773
1 (800) 822-1174
Pgh. Community Reinvestment Group: (412) 391-6732
www.phfa.org
Pennsylvania Housing Finance Agency: (412) 429-2842
Are you at risk of losing your home unless you can refinance
Urban League of Greater Pittsburgh: (412) 227-4246
to more affordable terms? If so, read about the following
two PHFA programs. If you are renting property that is currently listed for sheriff’s
sale, you may have certain legal rights. If you have questions,
REfinance to an Affordable Loan Program (REAL): seek assistance from an attorney (the Sheriff’s Office cannot
The REAL program offers 30-year fixed rate mortgages to provide legal aid). If you cannot afford an attorney, you may
homeowners who otherwise may not qualify for typical be eligible for free legal assistance. To learn more, contact
mortgage refinance programs. REAL combines 100 percent one of these legal services:
financing with flexible credit underwriting. You may borrow
Allegheny County Bar Association: (412) 261-0518
up to 100 percent of your home’s value based upon a cur-
rent appraisal. A REAL loan may be used to finance items Lawyer Referral Services: (412) 261-5555
such as subordinate mortgages, closing costs, prepayment
penalties, delinquent property taxes and arrearages. Your Neighborhood Legal Services: (412) 255-6700
monthly total debt costs (credit cards, car loans, installment A mortgage company or taxing body may be able to work
loans, REAL mortgage payment, student loans, etc.) may with you to avoid foreclosure. You may be eligible to apply
not be more than 50 percent of your total gross monthly for refinancing assistance such as a reverse mortgage or refi-
income. nancing of your existing mortgage (see Mortgage Refinance
Options, previous column). But act fast because delays could
Homeowners’ Equity Recovery Opportunity Loan Program cause fees, cost and interest to increase significantly.
(HERO): HERO is a loan program designed to improve the
financial situation of Pennsylvanians who are not able to af- If you have not contacted the creditor, consider doing so. Many
ford their current mortgage payments. It provides up to 100 creditors will work with you to try to avoid a sheriff’s sale of
percent financing but, instead of refinancing your current your property. If the sheriff’s sale involves a mortgage fore-
mortgage into a new loan, PHFA purchases your loan directly closure of your residence, you may reinstate your mortgage
from your current lender then sets you up on an affordable by paying the full amount of the delinquencies, including all
repayment agreement. Funding for the HERO program is fees and costs up to the day of the sheriff’s sale.
limited. Loans are reviewed by PHFA on a case-by-case basis
as funding levels permit. All approved borrowers must attend For more details, contact the Allegheny County Sheriff’s Of-
financial counseling at a PHFA-approved agency to increase fice Mortgage Foreclosure hotline at (412) 350-4704 Mondays
their financial knowledge and learn how to more effectively through Fridays from 9 to 11 a.m. and 1 to 3 p.m. Or, visit
manage debt, budget income and save money. www.sheriffalleghenycounty.com/realestate/fore_asst.html.

Reverse Mortgage What You Get
A reverse mortgage enables older homeowners to convert These loans can be paid to you all at once in a single
part of the equity in their homes into tax-free income without lump sum of cash, as a regular monthly loan advance or
having to sell the home, give up their title or take on a new as a credit line that lets you decide how much cash to use
monthly mortgage payment. The reverse mortgage is aptly and when to use it. Or you may choose any combination
named because the payment stream is “reversed.” Instead of these payment plans. The amount of cash you can get
of making monthly payments to a lender, a lender makes depends in part on the specific reverse mortgage plan you
payments for you. select. The differences in available loan amounts can vary
greatly from one plan to another.
Basic Facts on Reverse Mortgages What You Pay

A reverse mortgage can be paid to you all at once, as a regular The lowest cost reverse mortgages are offered by state and
monthly advance, or at times and in amounts that you choose. local governments; they generally have low or no loan fees,
You pay the money back plus interest when you sell your and the interest rates are typically moderate. Private sector
home, permanently move from your home or are deceased. reverse mortgages are very expensive and include a variety
of costs. Reverse mortgages are most expensive in the early
Who’s Eligible years of the loan and become less costly over time.
Borrowers must be age 62 or older and must occupy the home
as a principal residence. Tax and Estate Considerations
It’s important to be aware that reverse mortgages may have
How They Work tax consequences, affect eligibility for assistance under
Because you make no monthly payments, the amount you federal and state programs, and have an impact on the
owe grows larger over time. As your debt grows larger, the estate and heirs of the homeowner.
amount of cash (or equity) remaining after selling and paying
off the loan generally grows smaller. You are still responsible Source: www.aarp.org.
for property taxes, insurance and repairs.
Dollar Bank offers free consultations for Reverse Mortgages.

Our experts can help you determine whether the proceeds
provided by a Reverse Mortgage are right for you.
Why Dollar Bank?
For over 155 years, we have been helping customers choose

the right product for their needs while never losing sight of
what is in their best interests. Advising a customer on a
Reverse Mortgage is no different.
At Dollar Bank, we keep the servicing of our Reverse Mortgages,

so if you have questions later, our representatives will be there
to help you. We are a National Reverse Mortgage Lenders
Association Member and an approved U.S. Department of
Housing and Urban Development Reverse Mortgage Lender.
Visit dollarbank.com/ReverseMortgages or
contact Randy Davis for a free consultation
at 1-800-344-5626.
Equal Housing Lender. Member FDIC. Copyright © 2010, Dollar Bank Federal Savings Bank. MOR682_10

Social Security Administration
Office of Public Inquiries
Windsor Park Building
6401 Security Blvd.
Baltimore, MD 21235
1 (800) 772-1213
TTY 1 (800) 325-0778
www.ssa.gov
On the Social Security Administration’s website, you can
determine if you qualify for benefits, apply for benefits (re-
tirement and disability) and estimate your future benefits.
You can also get help with a particular situation such as a
death in the family, and receive information for widows,
widowers and other survivors on how to report a death.
Supplemental Security Income (SSI)
Social Security’s toll-free number operates from 7 a.m. to 1 (800) 772-1213
7 p.m. Monday through Friday. If you have a touch-tone TTY 1 (800) 325-0778
phone, recorded information and services are available 24 www.ssa.gov
hours a day, including weekends and holidays, seven days SSI is a federal program that provides monthly cash pay-
a week. For those who are deaf or hard of hearing, call the ments to people who have a limited income and resources if
TTY number above between 7 a.m. and 7 p.m. Monday they are age 65 or older, or if they are blind or have another
through Friday. Have your Social Security number handy disability.
when calling.
Being eligible for SSI means:
Following is a list of Allegheny County SSA offices. • you receive a monthly benefit.
• your Medicare premiums are paid in full.
The phone number for all the offices is 1 (800) 772- • Medicaid and Food Stamp benefits may be available.
1213 or TTY 1 (800) 325-0778.
707 Fifth Ave. 540 Fifth Ave. Urban Redevelopment Authority of Pittsburgh
New Kensington, PA McKeesport, PA 15132 200 Ross St.
15068 Pittsburgh, PA 15219
322 Monroeville Mall (412) 255-6600
921 Penn Ave. Monroeville, PA 15146 www.ura.org
650 Washington Rd., Ste. 120 The URA helps City of Pittsburgh residents to buy a home
(Downtown) or improve their existing home through funding from mort-
gage revenue bonds and federal, state and local funds. Their
6117 Penn Circle North (Mt. Lebanon) mortgage and home improvement plans vary in features and
Pittsburgh, PA 15206 eligibility.
(East Liberty) Four Allegheny Center
Second Floor URA’s loan offerings include the following home improve-
Pittsburgh, PA 15212 ment loans:
(North Side) Pittsburgh Home Rehabilitation Program (PHRP): Provides
a zero percent fixed interest rate for up to 20 years for home
improvements. Consumers can borrow up to $25,000. For low
to moderate income homeowners in the City of Pittsburgh.
Grant funds are available if you apply for this loan.
Things you can do online at www.ssa.gov:
Home Improvement Loan Program (HILP). The interest
• Replace a Medicare card rate is 5.99 percent with terms of 10, 15 and 20 years with no
• Get “proof of income” letter equity requirements. Consumers may borrow up to $15,000
• Get your 1099 tax form for a single-unit home, although the home can have up to
• Get other forms four units. For moderate income homeowners in the City of
• Change your address* Pittsburgh.
• Start/change direct deposit* Keystone Renovation and Repair Program (R&R). This pro-
• Check your account information* gram is for homeowners in the City of Pittsburgh who earn
less than $90,000. Consumers can borrow up to $35,000. The
*With established password attractive interest rates are based on the term of the loan (10,
15 or 20 years) and there are no equity requirements.

Veterans
United States Department of Veterans Affairs The facility includes a chapel, pharmacy, canteen, barber
1 (800) 827-1000 and beautician services, dining rooms, library and a multi-
www.va.gov purpose room for large gatherings.
United States military veterans are entitled to various county,
state and federal benefits such as: Aid and Attendance and Housebound Benefits
• health care services including hospital and nursing Program for Veterans
home care; Federal Building
• trauma and alcohol counseling; 1000 Liberty Ave., Room 415
• medical evaluations; Pittsburgh, PA 15222
1 (800) 827-1000
Veterans
• disability benefits;
www.va.gov
• education and training benefits; www.vba.va.gov/bln/21/pension/vetpen.htm#7
• vocational rehabilitation and employment;
• home loans; The Aid and Attendance (A&A) Special Pension provides
• burial benefits; benefits for veterans and surviving spouses who require
• dependents and survivors benefits; and the regular attendance of another person to assist in eat-
• life insurance. ing, bathing, dressing and undressing or toileting. It also
includes individuals who are blind or a patient in a nursing
The administration and variety of benefits varies from the home because of mental or physical incapacity. Assisted
county to state to federal level. Many benefits are time-sen- care in an assisted living facility also qualifies.
sitive. For more information on the veterans benefits listed
Call to request the forms and instructions for applying. Ap-
above, contact the following offices: plications are also available at the location in downtown
Pittsburgh, above. (Discharge papers are required.) Filling
Federal VA out the technical forms necessary to apply for this benefit
Pittsburgh Regional Office may seem daunting to veterans and their families, but help
1000 Liberty Ave. is available.
1 (800) 827-1000 If you wish to file for non-service connected pension or
www.va.gov widow’s pension, contact one of the following organiza-
tions for more information or help with filling out forms:
State Military and Veterans Affairs
Deputy Adjutant General’s Office • Military Order of the Purple Heart (412) 395-6250
1000 Liberty Ave. #1612 • Disabled American Veterans (412) 395-6241
Pittsburgh, PA 15222 • Paralyzed Veterans of America (412) 395-6255
(412) 395-6225 • Veterans of Foreign Wars (412) 395-6257
www.dmva.state.pa.us • American Legion (412) 395-6231
Allegheny County Veteran Affairs
Soldiers and Sailors Hall Keystone Paralyzed Veterans of America
4141 Fifth Ave., Third Floor 113 Main St.
(412) 621-4357 (412) 781-2474 or 1 (800) 775-9323
www.county.allegheny.pa.us/ www.kpva.org
veterans
The Paralyzed Veterans (PVA) of America is a congres-
Southwestern Veterans Center sionally chartered veterans’ service organization that has
7060 Highland Dr. developed a unique expertise on many issues relating to the
Pittsburgh, PA 15206 special needs of its members: veterans of the armed services
(412) 665-6706 who have experienced spinal cord injury or dysfunction.
The Southwestern Veterans Center provides a broad spectrum PVA is the leading advocate for quality health care for its
of healthcare and related services to Pennsylvania veterans and members, research and education addressing spinal cord
spouses who are disabled, chronically ill or in need of special- injury and dysfunction, benefits available as a result of its
ized care. The center helps veterans function independently members’ military service, and civil rights and opportuni-
ties which maximize the independence of its members.
within the limitations of their illnesses. The center has 204
beds with full nursing care and 32 beds for veterans needing The National Veterans Wheelchair Games will be held
minimal care. Forty-four beds are set aside for treatment of August 1 to 6, 2011.
residents with some form of dementia, including Alzheimer’s
disease.

Equipment Lending Programs Assistive
Technology
If you or a loved one needs durable medical equipment for a one-day outing or an
extended period of time, there are a number of consumer-oriented groups that loan
wheelchairs, walkers and canes. Augmentative Communication
Consultants (ACCI)
Hiland Presbyterian Church
Equipment Lending Programs/Assistive Technology
(412) 264-6121 or 1 (800) 982-2248

845 Perry Highway www.acciinc.com
Pittsburgh, PA 15229 ACCI represents more than a dozen
(412) 364-9000 manufacturers of augmentative com-
www.hilandchurch.org munication and other assitive technolo-
gies, offering demonstrations, products,
Hiland Presbyterian Church has an
equipment lending program for durable workshops and consultation.
medical equipment. Anyone may bor-
row the church’s items (available for
pickup only) which include wheelchairs,
Disabled Dealer of Ohio and
walkers, crutches, bedside commodes, Western PA
shower and tub benches. A release form www.disableddealer.com
must be signed before borrowing the Through these regional print publica-
used equipment. Equipment donations tions, individuals and businesses can
are accepted. sell their new and used accessible
vans, scooters, wheelchairs and more.
To find a dealer near you, visit the
LifeSpan above website.
314 E. Eighth Ave.
Homestead, PA 15120 Three Rivers Center for
(412) 464-1300 Independent Living (TRCIL) Guiding Eyes for the Blind
www.lifespanpa.org Lending Programs 1 (800) 942-0149
900 Rebecca Ave. www.guidingeyes.org
LifeSpan’s Equipment Lending Library Pittsburgh, PA 15221
is for those ages 60 and older. LifeSpan (412) 371-7700 or 1 (800) 633-4588 Provides trained guide dogs for the
has wheelchairs, walkers, canes, bath visually impaired throughout the US
www.trcil.org
chairs, grabbers, special silverware at no charge. Assistive technology
and jar openers available for pick up. Into New Hands training is offered in conjunction with
If LifeSpan does not have a requested A recycling program for individuals guide dog training.
item, a referral can be made to another who donate equipment to our system
organization. receive a receipt for a tax deductible
donation for the value of the items do- Handi-Ramp
nated. Types of equipment distributed 1 (800) 876-7267
Penn Hills Service Association include (but are not limited to): walkers, www.handiramp.com
Box 10513 reachers, elevated toilet seats, hospital Provides ramps and other assistive
Penn Hills, PA 15235 beds, wheelchairs (manual or power), devices at a low price to end users
(412) 798-9499 over-the-bed tables, tub rails, grab bars, across the US.
www.pennhillsservice.org hoyer lifts, bedside commodes, com-
munication devices and more.
Penn Hills residents can borrow wheel- Paws With A Cause (PAWS)
chairs, walkers, commode chairs, tub Pennsylvania Assistive Technology 1 (800) 253-7297
Lending Library (PATL) www.pawswithacause.org
benches, crutches, canes and beds (in-
Pennsylvania residents with disabilities
cluding electric hospital beds). There are can access the Pennsylvania Assistive PAWS trains assistance dogs nation-
no time limits for borrowing. Technology Lending Library. This “try ally for people with disabilities and
before you buy” program offers loaners provides lifetime team support which
of assistive technology devices for ap- encourages independence.
Southminster Presbyterian Church proximately six weeks.
799 Washington Rd.
Pittsburgh, PA 15228 (Mt. Lebanon) Recycled Equipment Exchange UPMC Center for Assistive
(412) 532-6332 Program (REEP) Technology
A classified listing of items of assistive (412) 647-1310/TDD (412) 647-1325
Anyone may borrow wheelchairs, bed- technology available for sale or dona-
side commodes, shower and tub chairs, www.cat.pitt.edu
tion. (An assistive technology device
walkers, crutches and canes. There are is any device used by a person with Technology assistance for individuals
no time limits. Equipment is available a disability in order to communicate, with disabilities who need assistive
by pick up only. Donations of similar work, play, learn, do chores at home or devices for mobility, hearing, speech
equipment or money are accepted. get around in the community.) and other essential everyday needs.

Medical Supplies
Medical Supply Companies
Oftentimes, having the right piece of medical equipment or
household aid can make all the difference in your daily life.
A cane, wheelchair or walker offers increased mobility. The
right shower chair or stair climb can make staying in your
home safer and easier. The following companies provide
such items, as well as a wide range of durable medical
equipment, nursing supplies, respiratory care products and
rehab therapy tools.
Medical Supplies
Blackburn’s: 1 (800) 472-2440
Mann’s Home Medical Products: (412) 672-5680
McArdle Surgical: (412) 821-9000
MedFast HomeCare: 1 (800) 673-1572
Medic Rescue Health Care Co.: 1 (866) 506-9955
North Hills Medical Supply: (724) 933-9706
Ponsi Shoes and Medical Supplies: (724) 864-2210
Note: This is not a comprehensive list. Please consult your

local pharmacy, phone directory or www.YellowPages.
com for more medical supply catalogues and companies
in your area, or check out online suppliers such as www.
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Home Repair, Maintenance and Safety
Make Your Home Safe Home Safety Tips
Getting older brings with it various lifestyle changes. Our Furnaces:
sight, hearing, muscle and bone strength, coordination and Your furnace should be checked regularly by a professional.
reflexes aren’t what they once were. Any of these things The flame should burn a bright, steady blue and should
can make a fall more likely, so we need to take extra care. never come outside of the furnace. If you hear or smell
Here are some things you can do to make your home safer natural gas leaking from your furnace lines, evacuate the
to prevent falls. house immediately and use a phone outside the house to
In Stairways and Hallways: call 911.
• Make sure there is good lighting with light switches at the
top and bottom of the stairs. Fireplaces:
• Keep areas where you walk tidy. Fireplace chimneys regularly build up creosote that can ignite.
Chimneys need to be cleaned out frequently and inspected for
• Have handrails on both sides of all stairs and be sure cracks and obstructions. Use a fireplace screen that is both big
they're tightly fastened. If you must carry something while enough to cover the entire opening of the fireplace to catch
on the steps, hold it in one hand and use the handrail with flying sparks and heavy enough to stop rolling logs.
the other.
Wood Stoves:
In Bathrooms: Inspect and clean your stovepipe and chimney on a regular
• Mount grab bars near toilets and on the inside and outside basis and check monthly for damage or obstructions. Be
of your tub and shower. sure to keep combustible objects away from the stove. Be
sure to check with your local fire department and check
• Place non-skid mats or carpet on all surfaces that may get wet. local codes before having your stove installed.
• Keep night lights on.
Space Heaters:
In the Bedroom: Only use heaters with the Underwriters Laboratories (UL)
• Put night lights and light switches close to your bed. safety listing. The heater should be placed on the floor,
away from combustible materials, and out of high-traffic
• Keep the telephone near your bed. areas. Never put anything on top of your space heater. Use
only crystal clear K-1 kerosene in your kerosene heater.
Throughout your Home:

• Arrange your furniture and other objects so they are not in Carbon Monoxide:
your way when you walk. Along with fire, another potential danger of home heating
is carbon monoxide poisoning. If you have any appliances
• Make sure your sofas and chairs are a good height for you or equipment that burn fuel such as propane or natural gas,
to get into and out of easily. fuel oil, kerosene, wood, coal or pellets. Install a carbon
• Keep electric cords and telephone wires near walls and monoxide detector.
away from walking paths.
• Tack down all carpets and area rugs firmly to the floor. Smoke Detectors:
Install a smoke alarm outside each sleeping area and on
• Don't let your home get too hot or cold. Keep cool in the each additional level of your home. Use the test button to
summer with an electric fan; in the winter, keep the nighttime check each smoke alarm once a month. Replace all bat-
temperature at 65 degrees or warmer. teries at least once a year.
• Wear rubber-soled, low-heeled shoes that support your feet
instead of only wearing socks or shoes with smooth soles. Fire Extinguishers:
• Stay away from freshly washed floors. Don't stand on a chair Consider having one or more working fire extinguishers in
or table to reach something high; use a "reach stick"—a special your home. Use the gauge or test button to check proper pres-
grabbing tool that can be purchased at most hardware stores. sure. If the unit is low on pressure, damaged, or corroded,
have it professionally serviced.
• Consider using a home monitoring system, in which you
wear a button on a chain around your neck. If you need Source: www.turnsealsave.org
emergency help, just push the button to alert emergency staff
to come to your home.

911 Emergency Cell Phone Distribution Program
Three Rivers Center for Independent Living (TRCIL)
(412) 371-7700
TTY (412) 371-6230

TRCIL has a 911 emergency cellular telephone recycling
and distribution program similar to those operated by local
police and county sheriff’s offices. The program recycles pre-
owned cell phones to persons with disabilities for the sole
purpose of placing 911 emergency calls. If you have a cell
phone that you no longer use, consider donating it to this
program. Any person with a disability who does not have
the financial resources to obtain a cell phone may receive a
911 emergency phone free of charge. Distributions are made
by appointment only.
Catholic HEART Workcamp

Catholic Charities
212 Ninth St.
(412) 456-6999
Catholic Charities collaborates with Catholic HEART Work-
camp, a national organization that sends youth volunteers
to Pittsburgh one week each summer to complete home
maintenance tasks for older adults in need. They match
youth volunteers with older residents throughout Allegheny Home Accessibility Program
County whose homes or properties are in need of minor ACTION-Housing
repairs, painting, cleaning or yard work. 425 Sixth Ave., Suite 950
(412) 281-2102
Construction Junction www.actionhousing.org
214 N. Lexington St.
Pointe Breeze, PA 15208 Serves people of all ages with permanent disabilities who
(412) 243-5025 require accessibility modifications to their home or apartment.
www.constructionjunction.org Allegheny County residents can apply for free accessibility
modifications. Income guidelines apply. There is a waiting
A retail store for used and surplus building materials with list for this program.
over 30,000 square feet of kitchen cabinets, doors, bathroom
fixtures, lumber, windows, hardware and more.
Home Safe Home Program
Valley Care Association
Free Smoke Alarms (724) 266-0408
Allegheny County Health Department www.valleycareassociation.org
3333 Forbes Ave.
The Home Safe Home program helps older adults live inde-
pendently, comfortably and safely in their own homes by
(412) 247-7800 identifying and correcting home hazards associated with
www.achd.net fires, security and particularly falls. Offerings include home
The Allegheny County Health Department would like to safety surveys, installation of safety equipment such as grab
remind everyone that smoke alarms should be in every bars and stair railings, safety education and self-guided home
home and are proven lifesavers—but only when they are safety workbooks. Valley Care can also coordinate custom
in good working order. Working smoke alarms cut the risk projects such as ramp construction and major bathroom
of dying in a house fire by 50 percent yet most residential modifications.
fire deaths occur in homes with no smoke alarms or alarms Home Safe Home is available to anyone living in western
that are too old to be reliable or have missing, discon- Allegheny County and Beaver County. For those ages 60 and
nected or dead batteries. The Health Department offers older, services may be subsidized or available at no cost. For
a free smoke alarm program to help residents who have those living outside the service area, contact Safety for Seniors
no smoke alarms or ones that are more than 10 years old. Program, an initiative of Interfaith Volunteer Caregivers, for
Funded by the Pennsylvania Department of Health, they their Safety Program at (412) 345-7420. (See page 55 for more
provide and install battery operated smoke alarms on every information.)
level of the home.
Hosanna Industries Rebuilding Together Pittsburgh
109 Rinard Ln. 631 Iron City Dr.
Rochester, PA 15074 Pittsburgh, PA 15205
(724) 770-0262 or 1 (888) 444-4672 (412) 922-0953
www.hosannaindustries.org www.rebuildingtogether-pgh.org
This nonprofit organization provides home construction and Rebuilding Together Pittsburgh works in partnership with
repair services (such as roof and siding repair) as a means the community to provide free home repairs, renovations
to alleviate poverty among very low-income households and
and modifications for low-income senior homeowners in
keep their homes habitable and handicapped assessable. (HUD
income guidelines vary by county). Hosanna constructs new Allegheny County so they can live safely and independently
homes in one week’s time for qualifying families. Financial in their homes. Homeowners must be financially or physi-
verification and a photocopy of one’s deed must accompany the cally unable to do the repairs.
application. Personal donations and volunteers are welcome.
Programs include Rebuilding Day on the last Saturday in
April. About 1,000 skilled and unskilled volunteers renovate
Neighborhood Safety Program and repair up to 30 homes in one day. Operation Urgent
Pittsburgh Community Service Care provides free emergency repair services 12 months a
1835 Centre Ave. year to qualifying senior homeowners. Corporate Workdays
Pittsburgh, PA 15219 take place Saturdays during summer and fall. Volunteers
(412) 392-6467 complete projects such as painting, yard work, cleaning
www.pghcsi.org and minor repairs.
The Neighborhood Safety program offers free security/safety
hardware for City of Pittsburgh and Allegheny County renters
and homeowners who meet income guidelines. There are no
age limitations. Households living in Section 8, AHRCO or fed-
erally subsidized housing also qualify. Verification of income
is required. The Crime and Disaster Prevention program allows
low-income residents to feel safe in their homes. This objec-
tive is achieved by installing home safety and security items
such as deadbolt locks, smoke detectors, carbon monoxide
detectors and life light adapters. Auxiliary hardware, such as
peep holes and door knobs, is also available.
Pittsburgh Project
2801 N. Charles St.
(412) 321-1678 Recycling Program
www.pittsburghproject.org Allegheny County Health Department (ACHD)
Provides minor repairs including painting, drywall and gar- 3901 Penn Ave., Building 5
dening for owner-occupied homes of those who physically Pittsburgh, PA 15224
or financially cannot do the work themselves. Qualifying (412) 578-8390
participants must live in the City of Pittsburgh or neighboring www.achd.net/recycling/recycling.html
boroughs, and must document that your household’s income
was at or below 150 percent of the Federal Poverty Guidelines The Allegheny County Health Department has a com-
for the previous 12 months. prehensive resource directory titled “Recycling Together
in Allegheny County” for recycling all types of products
locally. The directory lists recyclables by material type—ev-
erything from appliances, batteries and cell phones and
paper to printer cartridges, glass, tires and yard debris. It
also gives tips on pollution prevention inside and outside
the home.
Of the 130 municipalities in Allegheny County, 80 of them
have a curbside collection program and 19 have a drop-off
program. Most residential municipal recycling programs
collect aluminum and steel cans, #1 and #2 plastics, clear
and colored glass, and newsprint.

For information on recycling unusual items not listed in Senior Homeowners Assistance Program (SHAP)
the directory (such as used motor oil), call ACHD or the Nazareth Housing Services
Pennsylvania Department of Environmental Protection 301 Bellevue Rd.
(DEP) recycling hotline at (800) 346-4242. Pittsburgh, PA 15229
The Southwestern Pennsylvania Household Hazardous (412) 931-6996, ext. 6512

Waste Task Force hosts a one-day household hazardous Elder-Ado Senior Center, South Pittsburgh Office
waste collection during the spring and fall. The disposal 320 Brownsville Rd.
fee is $2 per gallon. For a schedule, call Michael Stepaniak Pittsburgh, PA 15210
at (412) 488-7452 or visit www.swpahhw.org. (412) 381-6925
Provides financial assistance to low-income senior homeown-
Residential Resources (RRI) ers to help pay for critical home repairs. Priority is based on
650 Smithfield St., Suite 1870 age, disability, the nature of the repairs and financial need.
Pittsburgh, PA 15222 An experienced counselor visits most clients in their homes
(412) 642-9033 to understand their situation, assess the safety of the home,
www.residentialresourcesinc.org
and offer a caring personal touch.
RRI is a property developer and manager that special-
Also provided are limited financial grants depending on funding
izes in housing for persons with disabilities of all ages.
availability, loans, counseling, and referrals to competent contrac-
RRI owns about 200 properties and has expertise in real
tors and other community resources. During summer months,
estate/property searches, maintenance and, in particular,
the program coordinates the work of the Catholic HEART Work-
accessible renovations that conform to local, state and
camp and other volunteer groups, linking homeowners with
ADA specifications.
volunteers to help with home maintenance tasks.
In the area of accessibility housing, RRI provides persons
with disabilities and their loved ones with a range of
services, including the installation of grab bars and hand Weatherization Assistance Program
rails, chair and platform lifts, and ramps, as well as door ACTION-Housing
frame widening, bathroom and kitchen renovations, and 425 Sixth Ave., Suite 950
construction of accessible additions and entire accessible Pittsburgh, PA 15219
homes. (412) 227-5700
www.actionhousing.org
Safety for Seniors Program ACTION-Housing administers a Weatherization Assistance
An initiative of Interfaith Volunteer Caregivers (IVC) program for low-income households. The purpose of the
6401 Penn Ave., Second Floor free program is to help residents lower their fuel bills by
Pittsburgh, PA 15206 lowering their fuel consumption. Verification of ownership
(412) 345-7420 or authorization from a landlord is required prior to the free
www.ivcswpa.org energy audit and furnace/hot water tank safety inspections.
Income guidelines apply. Most recent gas and electric bills
Through a combination of prevention education, home
are required.
safety assessments and safety modifications, Safety for
Seniors provides peace of mind to adults ages 60 and older, Depending on the results of the computerized audit, the
helping to keep them safe and independent in their own following may be provided through the program:
homes. Program staff are available to speak to senior groups
about home safety; call to schedule a presentation. • Replace cracked or broken glass in windows
• Weather strip around windows and doors
The program’s three tiers of service:
• Reglaze windows
• Free home safety checks to identify and mitigate fire • Replace and install threshold and door sweeps
and fall hazards • Wrap hot water tank/any exposed water pipes
• Insulate attic area
• Installation of smoke alarms, grab bars and handrails
Weatherization Income Limits
• Distribution of household safety supplies and referrals Household Limit
to other providers for emergency repairs and major 1 $21,660
home modifications
2 $29,410
Each additional person $7,480
Note: There is a waiting list for this program.

Safety for Seniors
Preventing Crime at Home Personal Response Systems
Most of us want to believe that crime is something that only Personal response systems allow a person—with the touch
happens “out there”—beyond our neighborhood or on the of a button—to reach someone at a response center 24
evening news. While older adults are less likely to be victims hours a day, seven days a week. For seniors and people
of crime than young adults, we can’t ignore that seniors are with disabilities, these systems can give you or a loved one
often targets for robbery, purse snatching, car theft, and home peace of mind. The senior or disabled individual can often
continue with daily activities and remain independent.
repair and Internet scams. Don’t let the fear of crime stop
you from enjoying life but do be aware of your surroundings, The numerous personal response systems to choose
even in your own home. These tips can help you fight crime from include:
Safety for Seniors
and stay safe.

Alert One Services Med Scope America Corp.
1 (800) 693-5433 1 (800) 645-2060
In your Home: American Red Cross ResCare
• Make sure your locks, doors and windows are strong and (412) 263-3100 (412) 937-8791
secure. Keep them locked both when you are at home and
away. Automated Security St. Clair Hospital LifeLine
Alert (412) 942-2080
• Don’t open your door before you know who’s there. Look (412) 461-2288
through a peephole or safe window first. Ask strangers for Valued Relationships
CTR Alarm Systems
proof of identity before opening the door. Don’t open the door 1 (800) 921-2008 1 (800) 860-4230
if you feel at all uneasy.
Home Helpers Vector Security
• Don’t be afraid to hang up on telephone salespeople. (724) 776-4478 (724) 779-8800
You’re not being impolite, you’re being cautious. Don’t give
personal information (including credit card numbers or bank Link to Life Note: Local telephone ser-
accounts) over the phone unless you were the one who made 1 (888) 337-5433 vice providers may also be
the call. of assistance in arranging
personal response systems.
• Be on guard about hiring people who come door-to-door
looking for home repair work. Check their references, always
get the details of the work you want done in writing, and Are you Ever
never pay for the entire job up front.
• Be careful when buying things online. Make sure that any
Home Alone?
In an emergency, Vector Security’s PERS
website you are ordering items from has a secure server. could be a lifesaver for you or a loved one..
• Make a list of your expensive belongings and take pictures of
the most valuable items. Store these papers in a safe place. Why PERS?
• Don’t keep large amounts of money at home. Personal
• Consider using a home alarm system. Emergency
In your Neighborhood:
Response
• Get to know your neighbors and join a neighborhood watch
program if your community has one.
System
• Walk with a friend. Stay away from unsafe places like dark
parking lots or alleys.
• Keep your car doors locked at all times. Don’t open your
car door or window for strangers. At Home With You 24 Hours A Day,
365 Days a Year!
• Carry your purse close to your body with the strap over This potentially lifesaving, simple-to-use system has
now been made affordable by Vector Security, Inc.
your shoulder and across your chest. A personal medical monitoring system linking you to
prompt and caring help.
Call Now Before Your Emergency Arises
724-779-8800
1-800-756-9161
1205139

Safety for Seniors
Allegheny County Sheriff’s Office Safe Return Program
William P. Mullen, Sheriff Medic Alert/Alzheimer’s Association
(412) 350-4711 1 (888) 572-8566
www.sheriffalleghenycounty.com www.alz.org/Services/SafeReturn.asp
The Alzheimer’s Association Safe Return program is a nation-
Deputy Sheriff S. Jason Tarap of the Allegheny County Sher-
wide identification program that assists in the safe return of
iff’s Office presents public programs on crime prevention
individuals who wander and become lost. If an enrollee is
to people of all ages. The Senior Citizens Crime Prevention
missing, one call immediately activates a community support
program helps seniors to lessen their chances of becoming
network to help reunite the lost person with his caregiver.
a victim of a crime. Topics include being alert when out
Safety for Seniors

and about, home safety and security, auto theft and carjack
prevention, identity theft and avoiding con artists, among Senior Reassurance Program
others. This course can be adapted to fit the needs of any
Ursuline Senior Services
senior group. To schedule this program for your group, call
4749 Baum Blvd.
the above number or sign up directly online. Pittsburgh, PA 15213
(412) 683-0400
www.ursulineseniorservices.com
Carrier Alert
Allegheny County Department of Human Services The Senior Reassurance Program provides daily calls to ensure the
Area Agency on Aging (DHS AAA) safety and well being of isolated, frail seniors ages 60 and older.
(412) 350-5460 or 1 (800) 344-4319 Tele-CareGivers
Concordia Lutheran Ministries
A free program of the US Postal Service, Carrier Alert is a 1 (866) 352-6260
lifeline for those living alone. It was developed especially for www.concordialm.org/TeleCareGivers.html
older adults, the homebound and the disabled to help them
This is a free service that makes daily phone calls to home-
reach vital services in case of an accident or sudden illness. In bound individuals to ensure that they are able to answer their
Allegheny County, the Area Agency on Aging (AAA) notifies phone. Volunteers are always welcome.
the local post office of customers who wish to participate in
the program. In performing daily rounds, the customer’s letter
carrier will alert the agency to an accumulation of mail that
might signify reason for concern. AAA then follows up. MiKelCo Lifts • 412-421-LIFT
Reliable and Economical Lift Solutions
CheckMates Program
AgeWell Pittsburgh/Jewish Community Center of
Greater Pittsburgh • Outdoor Platform Lifts
(412) 521-8011, ext. 207 • Power Wheel Chair Carriers
www.agewellpgh.org
• Outdoor Stair Lifts
CheckMates is a telephone reassurance program in which
older adult volunteers make weekly telephone calls to se- • Aluminum Ramping Systems
niors in the community who may be homebound, isolated
and lonely, and may respond to a friendly telephone call. • Portable Ramps
The phone calls create a social connection between the
volunteers and homebound seniors and, over time, friend-
ships develop. To refer a loved one to receive calls, or to
learn more about being a volunteer, call the above number.
All information is kept confidential.
• Stairlifts
SafeLink Wireless
(800) 977-3768 • Residential Elevators
www.safelinkwireless.com
• Wheel Chair Lifts
SafeLink Wireless participates in the federal government’s
Lifeline Assistance program by providing discounted or free • Inclined (Stair) Platform Lifts
cellular telephone service to income-eligible consumers. It
includes free cellular service, a free phone and free minutes
every month. To be eligible, you must have a valid US postal MiKelCo Lifts • 412-421-5438
address (not a PO box) and your income must not exceed www.mikelcolifts.health.officelive.com
135 percent of the federal poverty level.

Emergency Preparedness
Are you ready for an emergency? (and why you should be!)
Editor’s note: Please be sure to save the
information in this article. It’s designed
to help you take the first steps in ready-
ing for an emergency. By developing a
personal emergency plan and storing

supplies in your home, you will be better
prepared to withstand an emergency if
and when it occurs.
Emergencies and disasters come in

many types and sizes: heat waves and
snow storms, fires and floods, power
outages and hazardous material spills.
You can often get through an emer-
gency just by staying inside and being
careful. At other times, emergencies
can be such a serious threat to your
health and safety that you may have
to leave your home for a time. Most
of us can get through a thunderstorm
without incident but what if it causes Individual Emergency Plans Your list of people should include:
a power outage that lasts for a few
days? We are used to snowfalls but Your individual emergency plan should • the family member or other person
not like the one that happened last be designed to meet your personal situ- who you feel you can most depend on
February. ation and needs in an emergency. The in an emergency. This person should be
following information should help you someone with whom you stay in touch
Because emergencies often happen with create an effective emergency plan. regularly, will always know where you
little or no warning, you may have little are and will know how to contact you.
or no time to prepare. For this reason, Who you will call. Begin your plan by
This should be the first person you call
the trick is to take some simple steps to thinking about which family members,
in an emergency. If you must leave your
prepare ahead of time so that you will friends, neighbors or other people you
home, this should be the first person
be ready when one happens. Moreover, would call for help in a serious emer-
that you call to say where you will be
your local police and other emergency gency. Ask if you would be able to
and how you can be reached.
personnel may not be able to respond to call on them in an emergency. Once
you right away if you need help when you have identified your emergency • emergency services in your com-
a general or widespread emergency— contacts, do this: munity, such as the police, fire and
such as a flood or snowstorm—happens ambulance or emergency medical
• Make a list of their names, addresses
in your community. In these cases, be- staff.
and phone numbers on small index
ing prepared can help you get through cards that you can keep in your home • your personal physician. (Make sure
an emergency on your own until help and purse/wallet. that your physician knows about all of
arrives. the medications that you take.)
• Give copies to the people on your
Remember to be a good neighbor and list so that they can communicate with • your Area Agency on Aging care
friend in an emergency. If you know oth- each other. manager or AAA senior center.
ers who may need help, especially those
who live alone, they may really appreci- • Make sure to add your name, address • nearby family members, friends and
ate hearing from you and knowing that and phone number to the list so that the others who may be able to help you,
someone is thinking about them. other people on it can call you. especially those who have a car and
could come to your home or take you
somewhere.

• someone you know well who lives
Special help you may need. If you have special medical or physical conditions
outside the Pittsburgh area and may
or needs, list them so that they are known and can be met in an emergency. Tell
be easier to contact if local phone
the people on your contact list about your needs so that they will know what
lines are jammed.
to do for you in an emergency. It is important to note anything that will affect
How you will get out. In some emer- your ability to leave or live away from your home for a few days, such as:
gencies such as a fire, you may not
be able to leave your home through
a main entrance or get to the street.
Your plan should list all the other
ways that you can safely get out of
and away from your home.
Where you will go. Your plan should

list the place or places you will go if
an emergency requires that you leave
your home. For instance, if you must
leave your home for a short time
(an hour or so), pick a place close
by, maybe with a family member or
friend, where you will be safe and it
will be easy to return home. If you
must leave your home for a longer
time, even a few days, indicate the
name, address and phone number of
a family member or friend where you
will be able to stay until it is safe to
return to your home. • you use a walker or wheelchair, or are unsteady on your feet.
What you need to take with you. If • you have special medical needs such as oxygen or insulin.
you have to leave your home, your
• you need special medical services such as dialysis or heart
plan should list the things that you will
monitoring.
need to take with you so that you can
find and pack them quickly, especially • you have no automobile and will need transportation.
your medications. It also helps to keep
some basic clothing items packed in a • you have to take medications regularly.
bag and ready to go. See “Emergency • you have other medical conditions or disabilities that affect your
Home Supplies,” on the next page. ability to move around such as arthritis or poor eyesight.
How to secure your home. Since you
• you have pets that will need to be cared for.
may be away for a while, your plan
should list the things you need to do
to safeguard your home, such as the
following.
Learn more about emergency preparedness
• Lock doors and windows
Two of the best places to get information about being prepared for emergen-
• Unplug all major appliances
cies are online at the American Red Cross (www.redcross.org) and the Federal
• Turn off utilities Emergency Management Administration (www.fema.gov). Or contact the local
office of the American Red Cross by calling (412) 263-3100 or writing to 225
• Have a house key with you and
Boulevard of the Allies, Pittsburgh, PA 15222.
give another one to a nearby family
member or friend

Emergency home supplies
Now that you have your personal emergency plan, begin to
gather emergency supplies to keep in your home or take with
you if you have to leave. Here are some items that you should
always have ready at home:
✔ Non-perishable food items (three-day supply, manual can

opener and, if it’s hard for you to use a can opener, food in
easy-to-open containers)
✔ Water (three-day supply, one gallon per person per day for
drinking and sanitation)
✔ Lighting and clock (battery operated)
✔ Flashlight (without batteries loaded), supply of batteries

and matches in a waterproof container
✔ Re-sealable plastic bags
✔ Dust masks, plastic sheeting and duct tape for protection

from contaminated air
✔ Moist towelettes, garbage bags and plastic ties for per-

sonal sanitation
✔ Noise-making devices to signal for help (whistle, pot

and pan, air horn)
✔ Tools (wrench to turn off water, snow shovel, ice

breaker)
✔ A copy of your personal emergency plan, including the

list of emergency contact numbers
✔ Large umbrella and raincoat ✔ Buckets or other containers for water storage
✔ Communication devices (cell phone with charger, battery ✔ House and car keys, and extra sets kept by someone
powered radio, NOAA weather radio, television, personal outside the home
computer with email and Internet, paper and pens)
✔ Local street map and phone directory
✔ First-aid kit and manual, medications, medical supplies,
personal hygiene and daily living items (extra eye glasses, ✔ Warming and cooling items ( blankets, fans, air condi-
hearing aid batteries, disposable eating and drinking utensils, tioner, sleeping bags)
linens, disinfectant) ✔ Fire extinguisher and instructions on how to use it
✔ Personal identification and important documents (birth ✔ Two or three complete changes of clothing (shoes,
certificate, Social Security and Medicare/Medicaid cards, warm socks, underwear, waterproof boots, raincoat, warm
driver’s license, home deed, insurance and bank records, coat, hat)
list of major household goods) in a waterproof container
and secure place ✔ Children’s supplies, if needed
✔ Cash, checks and credit cards ✔ Pet supplies, if needed (including transport container)

Outsmart Identity Thieves: Take Steps to Safeguard Your
Personal Information
By Gina Mazza
For Allegheny County Senior Resource Guide
Each year, millions of honest, hard working Americans have

their identities stolen—including their names, Social Security
numbers and bank or credit card numbers—which can destroy
their credit and ruin their good name. Is there a foolproof
way to avoid identity theft? No, but there are steps you can
take to greatly minimize your chances of becoming a victim,
Identity Theft
according to Don Grant, Supervisor of the Protective Services
Unit of the Allegheny County Department of Human Services
Area Agency on Aging (DHS AAA).
“The most important thing is to protect your personal infor-
mation,” he says, explaining that identity thieves snatch your
Social Security number, credit card numbers, date of birth,
mother’s maiden name and other personal data in order to im- Steps to Prevent Identity Theft
personate you. “This information enables the thief to commit Here are some other things you can do to help reduce the
numerous forms of fraud which include—but are not limited likelihood of becoming a victim of identity theft.
to—taking over your financial accounts; opening new bank
✔ Promptly remove mail from your mailbox. Take outgoing
accounts; purchasing automobiles; applying for loans, credit
mail to a post office collection mailbox or local post office.
cards and Social Security benefits; renting apartments and
establishing services with utility and phone companies.” ✔ Never give personal information over the telephone.
Thieves can obtain this information by stealing wallets, purs- ✔ Shred pre-approved credit applications, credit card re-
es, mail and accessing your information online on unsecured ceipts, bills and personal financial data before discarding
websites, from personnel records at work or in your home, in the trash.
rummaging through your trash and public trash dumps, or
✔ Empty your wallet of extra credit cards and IDs; better
by posing as someone who needs your information, such as yet, cancel the ones you don’t use. Never loan your credit
stating that they represent a government agency, your em- cards to anyone.
ployer, bank or landlord.
✔ Never leave receipts at bank machines, trash receptacles
“Don’t give your Social Security number to just anyone,” Don or gasoline pumps.
cautions. “Don’t carry your card in your wallet or purse; keep
it locked in a safe place with your other important papers. ✔ Save all credit card receipts and match them against
And check your credit reports once a year to monitor any your monthly bills.
suspicious activity.” (You can do this free of charge at www. ✔ Track the normal receipt of routine financial state-
annualcreditreport.com.) ments. Contact the sender if they stop being delivered in
If you are a victim of identity theft or suspect that your infor- the mail.
mation has been misused, take immediate action to minimize ✔ If you applied for a new credit card but it hasn’t arrived
the damage, making sure you document everything. “Also, in a timely manner, call the bank or company involved.
follow up in writing with all contacts,” Don advises. “Mail Report all lost or stolen credit cards immediately.
your correspondence certified, return receipt. Start a file and
keep copies of all correspondence you mail. Don’t send the ✔ When shopping online, use caution when disclosing
originals of supporting documentation.” personal financial data unless you receive a secured au-
thentication key from the provider.
AAA also offers a variety of financial-related services that
can help you stay on top of your financial data on an ongo-
ing basis:
To report identity theft, contact:
✒ Equifax: 1 (800) 525-6285, Experian: 1 (888) 397-3742
• Neighborhood Legal Services assists with living wills, power and TransUnion: 1 (800) 680-7289
of attorney, bankruptcy and landlord/tenant disputes. ✒ Federal Trade Commission: 1 (877) IDTHEFT (438-4338)
• Center for Victims of Violence and Crime provides therapy, ✒ Social Security Administration fraud hotline: 1 (800)
counseling, court support, restitution funds and police report 269-0271
assistance.
✒ Your local police department or US postal inspection
• Ursuline Senior Services Money Management program is an service office
AARP-modeled bill payer program that can assist you with
budgeting, preparation of checks, and proper maintenance You can report financial abuse by calling SeniorLine at
of your check register. (412) 350-5460 or AAA’s Protective Services program at
(412) 350-6905 or 1 (800) 344-4319.
Food Assistance
Angel Food Ministries Supplemental Nutrition Assistance Program
1 (877) 366-3646 (SNAP)
www.angelfoodministries.com SNAP is the new name for the federal Food Stamp Program.
True to its new name, changes have been made to SNAP so
A nondenominational program that provides food to families that the program is more accessible to low-income individu-
in 35 states. It offers name brand groceries to recipients for als and families to buy the food they need for good health.
about one-half to one-third of retail cost. Supplemental Nutri- Benefits are provided on an electronic card that is used like
tion Assistance Program (SNAP) vouchers are accepted as pay- an ATM card and accepted at most grocery stores.
ment. Call the number above to find a location near you.
Food Assistance
How to Apply
Farm Stand Program If you reside in Allegheny County, contact:

Greater Pittsburgh Community Food Bank • Just Harvest: (412) 431-8963
One North Linden St.
Duquesne, PA 15110 • Hunger Services Network: 1 (866) 395-3663 or
(412) 460-3663 ext. 216 (412) 325-0749
www.pittsburghfoodbank.org
If you reside in Beaver, Butler, Greene or Lawrence
The Farm Stand Program is an urban agriculture program counties, contact:
that provides fresh, Pennsylvania-grown produce at afford-
• Greater Pittsburgh Community Food Bank:
able prices to low-income neighborhoods that have limited
1 (800) 343-3135
or no access to farmer’s markets and grocery stores. Farmer’s
Market Nutrition Program (FMNP) coupons can be redeemed You may also contact your local County Assistance Office
at all farm stands. They are open to the public; for locations, at (412) 565-2146 or the Department of Public Welfare at
call the above phone number. 1 (800) 692-7462 or TTD 1 (800) 451-5886; or fill out an
application online at www.compass.state.pa.us.
Greater Pittsburgh Community Food Bank The following persons may apply:
(412) 460-3663, ext. 456
• The head of the household.
www.pittsburghfoodbank.org/gethelp
• The spouse of the head of household.
Located in Duquesne, the Food Bank distributes more than
22 million pounds of food each year through a member • Any other responsible household member.
network of 380-plus food pantries, soup kitchens, housing
communities, shelters, after-school programs and other food • A designated authorized representative (a friend, rela-
assistance programs in 11 counties throughout southwestern tive, neighbor or anyone the applicant trusts to go food
Pennsylvania. The Food Bank relies on donations of food and shopping for him).
funds, volunteers and advocates to help carry out its mission
SNAP Program Income Guidelines
of eliminating hunger. If you or someone you know is in need
of food assistance, call the phone number, above. Income Limits (before any deductions):
160% of poverty level and 200% if age 60 and older
or disabled
Hunger Services Urban League of Pittsburgh
Food Assistance Hotline Elderly or Disabled
(412) 325-0749 Household Gross Maximum
Individual in the
www.ulpgh.org Size Monthly Income
Household
Hunger Services offers an Emergency Food Assistance pro- 1 $1,174 $1,805
gram (EFA), as well as outreach and enrollment in the SNAP
program (see next column). Food pantries provide canned 2 1,579 2,429
and packaged food to people to tide them over during hard
times. Each pantry has its own rules about eligibility. To find 3 1,984 3,052
a pantry near you, call the above number. For emergency
help after business hours, call the Salvation Army at (412) Each
394-4800. Additional +$406 +$624
Member
* Income guidelines could change in 2011.

Food Assistance
Produce to People Program Squirrel Hill Food Pantry
Greater Pittsburgh Community Food Bank 5842 Forward Ave.
One North Linden St. Pittsburgh, PA 15217
Duquesne, PA 15110 (412) 421-2708
(412) 460-3663 ext. 727 www.sqfoodpantry.org
www.pittsburghfoodbank.org
The Squirrel Hill Food Pantry, administered through Jewish
The Produce to People program distributes produce and Family and Children’s Services of Pittsburgh, offers food as-
other grocery items to at-need families monthly in Brad- sistance to families in Squirrel Hill, including kosher foods.
dock, Homewood, McKeesport and South Side. Distribu- The pantry relies on volunteers, food donors and financial
Food Assistance
tion is from 10 a.m. to noon; call the above number for supporters; consider adding a few kosher food items to your
a distribution schedule. To qualify, your total household weekly shopping list for donation to the pantry.
income must be below 150 percent of the poverty level.
Bring a box, wheeled cart, or durable bags to the distribu-
tion and dress appropriately for standing outside for more Home-Delivered Meals Program
than an hour. Eleven agencies in Allegheny County receive funding from
the Allegheny County Department of Human Services Area
Agency on Aging (DHS AAA) to implement their Home-
Senior Community Center Shared Meals Delivered Meals programs (HDM), or “meals on wheels.”
Allegheny County Department of Human Services More than 600,000 meals per year are served through HDM
Area Agency on Aging and available to homebound seniors ages 60 or older on
441 Smithfield St., Second Floor a short- or long-term basis. All recipients must register
Pittsburgh, PA 15222 with AAA. Each agency asks for a modest donation for
SeniorLine (412) 350-5460 the meals. Registered seniors receive one complete meal,
TDD/TTY (412) 350-2727 which meets one-third of an older adult’s nutritional needs.
www.county.allegheny.pa.us/dhs/aaa The program also provides meals for modified diets (such
as diabetic) with a doctor’s prescription. One agency,
Hot, nutritious lunches are served at senior centers through- Mollie’s Meals, provides kosher meals.
out Allegheny County every Monday through Friday. The
menus are designed to provide varied and satisfying fare Home-Delivered Meals providers:
for seniors. Specially prepared meals are also available to Catholic Youth Association (412) 621-3342
anyone with a dietary prescription. Meals are planned with Eastern Area Adult Services (412) 247-1446
input from older adults and designed to meet one-third of Elder-Ado, Inc. (412) 381-6900
a senior’s daily nutritional requirements. For a listing of Hill House Senior Services (412) 392-4450
senior centers, see page 133. LifeSpan, Inc. (412) 464-1300
Lutheran Service Society (412) 734-9330
Mollie’s Meals (kosher) (412) 421-7616
Senior Farmer’s Market Nutrition Program (FMNP) Penn Hills Senior Centers (412) 244-3400
Allegheny County Department of Human Services Plum Senior Center (412) 795-2330
Area Agency on Aging Riverview Community Action Corp. (412) 828-1062
441 Smithfield St., Second Floor Wilkinsburg Community Ministry (412) 241-8072
Let us do your grocery store
TDD/TTY (412) 350-2727 Groceries
www.county.allegheny.pa.us/dhs/aaa shopping for you!
By using FMNP vouchers—administered in Allegheny • Your grocery store items

County through AAA—older adults enjoy locally grown delivered right to your home.
produce at a lower cost than store-bought produce. One
• Minimum order is $35
set of four checks worth $5 each is distributed to eligible
• Delivery charge is $8 per order
seniors every summer through a one-day event at local
senior centers. Recipients must be age 60 or older, live Delivered To U
in Allegheny County, not live in a residential facility, and Products are purchased at local
meet income guidelines. Checks are distributed on a first- grocery stores. We do not stock any
come, first-served basis. Eligible seniors not physically products. No generic or store brands,
able to get to a senior center can designate a proxy to pick all name brands you will recognize.
up and redeem the checks. Forms are available at senior
centers and on the Pennsylvania Department of Agriculture Contact us for a FREE product listing
website: www.agriculture.state.pa.us. book or browse our website at
www.deliveredtou.com. For other
For a listing of distribution sites, Call your local senior
delivery requests or questions, call
center (see page 133) or contact SeniorLine at (412) 350-
(412) 254-DTU2 (3882)
5460 or (800) 344-4319.

Health Insurance
Health insurance is a serious matter, especially with today’s Assistance to pay for this premium may be available for
rising healthcare costs. This section of the Guide offers an individuals with low income. (Refer to Healthy Horizons,
array of options for health and long-term insurance coverage, below.) Visit www.medicare.gov or contact your nearest
counseling and advocacy. See page 139 for information on Social Security Administration office for specific informa-
Children’s Health Insurance Program (CHIP). tion about benefits.
Federal Insurance Federal/State Insurance

Medicare (Original Medicare Plan) Medicaid
Health Insurance
1 (800) 633-4227; (1-800-MEDICARE) US Department of Health and Human Services

TTY 1 (877) 377-4950 1 (800) 692-7462
www.medicare.gov www.cms.hhs.gov/medicaid.asp
Medicare is a health insurance program for: A joint federal and state program that helps pay medical
costs for some people with limited incomes and resources.
• people ages 65 and older; Most of your healthcare costs are covered if you have
• people under age 65 with certain disabilities; and Medicare and Medicaid. Medicaid programs vary from
state to state. People with Medicaid may get coverage for
• people of all ages with end-stage renal disease (permanent services such as nursing home and home healthcare that
kidney failure requiring dialysis or a kidney transplant.) are not fully covered by Medicare.
Medicare Part A (Hospital Insurance) helps to pay for inpatient
hospital care, psychiatric hospital care, medically necessary Bravo SecurityBlue Care
skilled nursing facility care following a hospital stay, home 1 (866) 464-0703 1 (800) 576-6343
health care, hospice care and blood received in a hospital or TTY 1 (800) 964-2561 TTY 1 (800) 862-0709
skilled nursing facility. Most people do not pay a premium for Gateway Health Plan United Health Care
Part A because they or a spouse already paid for it through Medicare Assured 1 (888) 565-5180
their payroll taxes while working. 1 (877) 428-3929 TTY 1 (888) 616-0021
Medicare Part B (Medical Insurance) helps to pay for doctor’s TTY 1 (800) 654-5988 UPMC for Life Specialty Plan
services, outpatient hospital services and various medical 1 (866) 405-8762
services and supplies. This is a voluntary program and a TTY 1 (800) 407-8762
monthly premium must be paid.
Healthy Horizons in Pennsylvania • Healthy Horizons Medicare Cost-Sharing Program

1 (800) 842-2020 pays only Medicare premiums and Part A and B
1 (800) 692-7462 deductibles and coinsurance (QMB).
www.dpw.state.pa.us
• Healthy Horizons Specified Low Income Medicare Ben-
This medical assistance program developed by the state serves eficiary Program (SLMB) pays only the Medicare Part B
to ensure adequate health care for older adults and disabled monthly premium.
persons with low incomes by helping to pay their Medicare
• The Qualified Individual Program (Q-I) also pays the
premiums.
Medicare Part B premium.
• The Healthy Horizons Categorically Needy Program pays
medical benefits such as prescriptions, doctor or clinic visits, For more information, contact your local Department of Pub-
dental and eye care, Medicare premiums, and Part A and B lic Welfare Assistance Office, call the Department of Public
deductibles and coinsurance. Welfare helpline at 1 (800) 692-7462 or contact APPRISE at
(412) 661-1438. Income limits may change.
Program Monthly Monthly Asset Asset Benefits

Income: 1 Income: 2 Limits: 1 Limits: 2
(QMB) Qualified Medicare $903 or less $1,215 or less $6,680 $10,020 Deductibles Coinsurance
Beneficiary “B”
(SLMB) Specified Low-Income $1,083 or less $1,457 or less $6,680 $10,020 Return of Part “B” Premium
Medicare Beneficiary
(Q-I) Qualified Individual 1 $1,219 or less $1,640 or less $6,680 $10,020 Return of Part “B” Premium

Health Insurance
Medigap Insurance Private Medicare Advantage Plans
APPRISE Program A Medicare Advantage Plan is offered by a private insur-
(412) 661-1438 ance company that manages the healthcare of the plan’s
www.fswp.org members. The government pays these companies money
each month for each member. The company then helps
Pennsylvania Insurance Department Consumer Line to pay for medical care by doctors and hospitals that the
1 (877) 881-6388 member needs. These plans are required to provide all
www.insurance.pa.gov services covered under Medicare Parts A and B, and many
plans offer additional benefits.
Medigap is Medicare supplemental health insurance that
Health Insurance
is sold by private insurance companies to fill the “gaps” In addition to a monthly premium, you may be responsible
for out-of-pocket costs including an annual deductible, co-
in Original Medicare Plan coverage. Medigap policies only
pays and co-insurance for office visits, hospital stays and
work with the Original Medicare Plan. Generally, when you outpatient services like physical therapy. Depending on the
buy a Medigap policy you must have Medicare Part A and type of Medicare Advantage plan you choose, you may need
Part B. You will be required to pay the monthly Medicare a referral from your primary care physician to see a specialist
Part B premium; additionally, you will pay a premium to or get lab work. Doctors and specialists outside your plan’s
Medigap. Spouses must buy separate Medigap policies. provider network may be partially covered but you will pay
more to use them instead of an in-network provider.
The best time to buy a Medigap policy is during the six-
month period that begins on the first day of the month in Note: Medicare Advantage Plans differ from a Medigap policy.
which you are both age 65 or older and enrolled in Medicare You should not buy a Medigap plan if you are in a Medicare
Part B. After this initial enrollment period when you are Advantage Plan.
guaranteed acceptance into a Medigap plan, your option Medicare Advantage Plans include:
to buy a Medigap policy may be limited.
• Health Maintenance Organizations (HMO)
In some situations, you may be able to buy a Medigap policy
outside your initial enrollment period. To learn more about • Preferred Provider Organization Plans (PPO)
Medigap, order the publication Choosing a Medigap Policy • Private Fee-for-Service Plans (PFFS)
at www.medicare.gov/medigap.
• Medicare Medical Savings Account Plans (MSA)
• Medicare Specialty Plans
Other Health Insurance Options Medicare Advantage Plans in Allegheny County:

A variety of other options are available to help pay for Aetna Medicare
medical expenses, services and supplies that Medicare 1 (800) 455-1560
covers only partly or not at all.
Bravo Health
• Group Health Insurance Continuation: conversion 1 (866) 464-0703
or continuation of an employer-provided policy.
HealthAmerica Advantra
• Long-Term Care Insurance: pays cash amounts for 1 (800) 470-4272
care received in a nursing facility or in your home.
Highmark BlueCross BlueShield
• Hospital Indemnity Policies: pays cash amounts for 1 (800) 350-1973
each day of inpatient hospital services.
Highmark Keystone Health Plan West
• Specified Disease Insurance: provides benefits for 1 (800) 576-6343
the treatment of a specific disease such as cancer.
Humana Insurance Company
• Federal Employee Health Benefits Program (FEHB): 1 (800) 833-2312
offers health coverage for current and retired federal
Sterling HealthPlans
employees and covered family members.
1 (888) 858-8572
For more information, call the numbers listed above
Today’s Options
for the Pennsylvania Insurance Department Consumer 1 (866) 568-8921
Line at 1 (877) 881-6388 or the APPRISE Program at
(412) 661-1438. United Health Care
1 (888) 565-8180
UPMC Health Plan for Life
1 (877) 381-3765

Health Insurance Health Insurance Counseling
APPRISE State Health Insurance
Counseling Program
Family Services of Western Pennsylvania
6401 Penn Ave. Second Floor
(412) 661-1438
1 (800) 783-7067
Advocacy
www.fswp.org
APPRISE is a free health insurance counseling program
Insurance
for Pennsylvanians with Medicare. In Allegheny County,

Insurance
APPRISE program services are delivered by staff and

volunteers of Family Services of Western Pennsylvania in
cooperation with the Pennsylvania Department of Aging
Health
and the Allegheny County Department of Human Services

Health
Area Agency on Aging.

Military Coverage
APPRISE counselors are trained to answer your questions
and provide you with objective, easy-to-understand infor-
TRICARE mation about Medicare, Medicare Supplemental Insurance,
1 (877) 874-2273 (for claim questions)
Medicaid, Long-Term Care Insurance and the Medicare Part
www.tricare.mil
D prescription drug benefit.
TRICARE is a healthcare program for active duty service
APPRISE counselors are available to assist an individual
members, National Guard and Reserve members, retirees, and
their families. Medicare-eligible uniformed services retirees in the following ways:
ages 65 and older and certain family members have access • Understand Medicare Part D Drug Prescription benefit
to expanded medical coverage known as TRICARE for Life program.
(TFL). You must have Medicare Part A and Part B to receive
TFL benefits. • Determine if a Medicare Advantage Plan is right for the
individual by explaining the way Medicare Advantage
As a major component of the Military Health System, TRI- Plans work.
CARE brings together healthcare resources of the uniformed
services and supplements them with networks of civilian • Understand Medicare benefits by explaining what
healthcare professionals, institutions, pharmacies and suppli- services are covered under Medicare Parts A and B and
ers to provide access to high-quality healthcare services while explaining the Medicare Summary Notice.
maintaining the capability to support military operations.
• Select a Medigap insurance policy by explaining the
benefits offered under each plan and by providing a list of
United States Department of Veterans Affairs companies that sell Medigap plans.
1 (800) 827-1000 • Obtain assistance to pay for prescription drugs through
www.va.gov government and private programs that offer this service,
The Veterans Administration offers a medical benefits pack- the eligibility requirements and how to apply.
age to all enrolled veterans. This plan emphasizes preventive
• Find government programs that will pay Medicare de-
and primary care, and offers a full range of outpatient and
ductibles, co-payments and Part B premiums and assist in
inpatient services within the VA healthcare system.
filling out the paperwork.
Eligibility is based solely on active military service in
the Army, Navy, Air Force, Marines or Coast Guard and • Understand long-term care by explaining eligibility re-
discharged under other than dishonorable conditions. quirements for government long-term care programs, and
Enrolled veterans who are traveling or who spend time away explaining private long-term care insurance and how to
from their primary treatment facility may obtain care at any select the best policy.
VA healthcare facility across the country without having to • Be your advocate if you have difficulty resolving a dis-
reapply. pute between you and Medicare or your other insurance
To determine your eligibility for VA healthcare benefits and provider.
to enroll, visit www.va.gov and click on “Health Benefits and
Services.” If you are a veteran, call the US Department of For more information, visit the Family Services website or
Veterans Affairs at the above number for information about call the above number.
veterans’ benefits and services in your area.

Can you answer “YES”
to these two questions? YES NO
1. Do you have Medical Assistance (Medicaid)?
2. Do you have Medicare (because of age or disability)?
If you checked “YES” to both of these questions, you may be eligible
for Gateway Health Plan Medicare Assured® HMO SNP.
Gateway Health Plan® can help you!

A trusted, easy-to-understand healthcare plan that can give you
additional health coverage with no monthly premium*.
Our members receive valuable benefits
that help save money, like…
Prescription Drug Coverage

Dental Services
NEW! Now Including Dentures!
Transportation
Fitness Assured® Program
Vision Care
Hearing Services
Bathroom Safety Items
Health and Wellness Education
Call Gateway Health Plan®

1-877-GATEWAY**
(1-877-428-3929)
Visit www.GatewayHealthPlan.com/Medicare
*You must continue to pay your Medicare Part B Premium.
**This number will direct you to a licensed insurance agent. To be directed to a general number,
please call 1-800-685-5209, TTY 1-800-654-5988, 8 a.m. - 8 p.m., 7 days a week.
Gateway Health Plan Medicare Assured® is a Medicare approved Special Needs Plan for people with both
Medicare and Medical Assistance.
The benefit information provided herein is a brief summary, but not a comprehensive description of available
benefits. Additional information about benefits is available to assist you in making a decision about your coverage.
This is an advertisement; for more information contact the plan.
H5932_508 File & Use 08102010

Health Insurance Advocacy
Medicare Beneficiary Ombudsman Consumer Health Coalition
Centers for Medicare and Medicaid Services (412) 456-1877
1 (800) 633-4227 or TTY 1 (877) 486-2048 www.Consumerhealthcoalition.org
www.medicare.gov
Consumer Health Coalition’s mission is to organize
The role of the Medicare Ombudsman is to make certain that consumers and community partners to enhance access
Medicare effectively provides help to people with Medicare to quality, affordable healthcare in the region. They can
about any aspect of the Medicare program, and to make sure
Health Insurance Advocacy
lend assistance to people trying to navigate through the

that beneficiaries get assistance with any Medicare question,
complaint or appeal. An “ombudsman” is a person who re- various programs such as Medical Assistance, Adult Basic,
views issues and helps to resolve them. Congress requires that Medical Assistance for Workers with Disabilities and other
Medicare have a Beneficiary Ombudsman who helps people programs.
with Medicare. The ombudsman shares information with
the Secretary of Health and Human Services, US Congress
and other organizations about what works well and what Medicare Rights Center
doesn’t, to continuously improve the quality of services and 1 (800) 333-4114
care you get through Medicare by reporting problems and www.medicarerights.org
making recommendations.
The Medicare Rights Center is an independent, nonprofit
How does a Medicare Beneficiary Ombudsman help you? consumer service organization that works to ensure ac-
cess to affordable healthcare for older adults and people
The ombudsman makes sure information is available for
you about: with disabilities through counseling and advocacy, edu-
cational programs and public policy initiatives. They help
• your Medicare benefits. individuals with Medicare understand their rights and
• whether you have the information you need to make good benefits, navigate the Medicare system and secure the
health care decisions. quality care they deserve.
• your rights and protections under the Medicare Program. Their education programs offer information and resources
on benefits, and their public policy team alerts Congress
• how you can get issues resolved. and the administration about problems facing Medicare
How does the ombudsman help you through other orga- consumers and recommends systemic improvements.
nizations? The center’s website (above) includes a comprehensive
list of answers to Medicare questions on topics such as
The ombudsman works with organizations such as APPRISE coverage basics, eligibility and enrollment, plan options
and Quality Improvement Organizations to ensure they re- and costs, private health and drug plan costs, filling gaps
solve your issues promptly. This allows these organizations
in Medicare, your rights, help paying for Medicare costs
to provide information, counseling and assistance to help
you with: and advice for caregivers.
• your Medicare questions, including your benefits, coverage,

premiums, deductibles, and coinsurance. National Council on Aging (NCOA)
www.benefitscheckup.org or www.ncoa.org
• complaints and appeals. (You can appeal if you think a
service or item you got should have been covered or paid for NCOA’s “Benefits Checkup” website helps people ages 55
and Medicare denies your request, you question the amount and older find and enroll in federal, state, local and private
that was paid, or your plan stops paying for coverage you programs that help pay for prescription drugs, utility bills,
are already receiving.)
meals, healthcare and other needs.
• problems joining or leaving a Medicare Advantage Plan
(like an HMO or PPO) or any other Medicare Health Plan or
Medicare Prescription Drug Plan. Pennsylvania Health Law Project
(412) 434-5779 or 1 (800) 274-3258
For More Information TTY 1 (866) 236-6310
• Visit the website or call the phone number above. www.phlp.org
• Visit the ombudsman webpage at www.cms.hhs.gov/cen- Provides free legal services to low income consumers, se-
ter/ombudsman.asp. niors and persons with disabilities who are having trouble
accessing publicly funded healthcare coverage or services.
• Call your Quality Improvement Organization if you have a If you are denied or terminated from enrollment in a pub-
complaint about the quality of Medicare-covered services.
licly funded healthcare program or have a service denied,
• Call APPRISE at (412) 661-1438. reduced or terminated, PHLP may provide you free direct
representation on your appeal.
Source: www.medicare.gov.

Health Insurance Advocacy Long-Term Care Insurance
Pennsylvania Insurance Department Pennsylvania Insurance Department
Bureau of Consumer and Producer Services Bureau of Consumer Services
1 (877) 881-6388 Automated Hotline: 1 (877) 881-6388
www.insurance.pa.gov TTY/TDD (877) 232-7640
Health Insurance/Long-Term Care Insurance

www.insurance.pa.gov
The state’s Bureau of Consumer Services offers a wealth
of information on various types of insurance and data on Long-term care insurance is one way to pay for some or all
products and carriers. Consumers can file a complaint, read of your long-term care needs. Policies are provided by private
consumer publications, compare premiums and more. health insurance companies that help cover major expenses
for long-term care. These are policies to help pay expenses that
Quality Insights of Pennsylvania may pose the highest risk to you. For questions concerning
Penn Center West, Bldg. II, Suite 220 long-term care insurance, call the above consumer hotline or
Pittsburgh, PA 15276 visit the web link listed above. This website includes a very
1 (877) 346-6180 helpful electronic premium guide with detailed information
www.qipa.org about specific long-term care insurance companies, the poli-
QIP protects the rights of Medicare beneficiaries receiving cies they offer and the premiums they charge.
care in Pennsylvania. Call Quality Insights if you are:
• denied admission to a hospital Pennsylvania Long-Term Living
• are asked to leave a hospital before you feel well Long-Term Living Helpline: 1 (866) 286-3636
enough www.longtermcare.state.pa.us/portal/server.pt
• are dissatisfied with the quality of medical care you re- For information on determining your long-term care needs
ceived from a medical provider. and paying for those needs, as well as finding long-term care
Quality Insights performs these services free of charge to providers, call or visit the Commonwealth of Pennsylvania’s
Medicare beneficiaries including those enrolled in HMOs. Long-Term Living website, above.
All Medicare beneficiaries who receive medical care in
Pennsylvania are eligible.
LONG-TERM CARE
LONG-TERM CARE INSURANCE
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2011 Allegheny andSenior
County your family
Resource Guide 83
Pharmaceutical Assistance
Medicines: Use Them Safely Allegheny County Rx BenefitsCheckUp
Modern medicine makes our lives National Association of Counties www.benefitscheckup.org
better and healthier but older adults (NACo)
1 (877) 321-2652 This is an online screening tool for
should be careful when taking them, prescription drug assistance pro-
especially when using several drugs grams. Provides a confidential report
This prescription discount card of-
at the same time. of public and private programs that
fers an average savings of 22 percent
Generic or brand name? When get- off the retail price of commonly pre- can help you save money on prescrip-
ting a prescription filled, you may scribed drugs. The program is free to tion drugs, healthcare, utilities and
have a choice between a generic or Allegheny County resident regardless other services.
brand-name drug. They contain the of age, income or existing health cover-
same active ingredients; the only age. More than 300 pharmacies in the
difference is that generic drugs cost Leukemia and Lymphoma
county participate in this program, and
less. Ask the pharmacist if a generic
a national network of more than 60,000
Society
drug is a choice. Patient Financial Aid Programs
pharmacies honor the NACo prescrip- (412) 395-2873 or 1 (800) 726-2873
Talk with your doctor and phar- tion discount card. www.leukemia–lymphoma.org
macist. Once your doctor prescribes
a medicine, tell him about all the Ask your local pharmacy if they par- LLS offers two financial assistance
over-the-counter and other meds you ticipate or call the number above to programs for treatment of certain
are taking. Remind him about any find out if a specific pharmacy is part types of blood cancer. The locally
allergies or problems you’ve had. of the program. Cards are available based Patient Financial Aid Program
And find out the right way to take at county offices, libraries, senior helps to reimburse costs related to
the medicine. centers, Goodwill stores and many travel to treatment centers, as well as
pharmacies. certain medications. A $150 stipend
When taking your meds: applies; you do not have to qualify
• Take it in the exact amount and financially to take part in this pro-
time prescribed. American Kidney Fund (AKF) gram. Call the above phone numbers
1 (800) 638-8299 to learn more.
• Don’t skip doses or take half
doses. www.kidneyfund.org The second program is the Co-Pay
Assistance Program. This offers assis-
• Avoid mixing alcohol and medi- The AKF’s program provides financial tance to patients who qualify toward
cine. assistance to qualified dialysis patients private health insurance premiums
• Take the medicine until it’s fin- who are referred by their physicians and co-pay obligations, Medicare
ished. and social workers. Safety Net Grants Part B, Medicare Plan D, Medicare
are provided for treatment-specific Supplementary Health Insurance and
• Don’t take meds prescribed for
another person or give yours to expenses such as transportation, over- Medicare Advantage premium or co-
someone else. the-counter medicines, medication co- pay obligations. To register for this
payments and kidney donor expenses. national program, call LLS’s office at
• Don’t take medicine in the dark. 1 (877) 557-2672.
Medicare Part D grants and the Gen-
• Don’t leave your pills where a
young child may get into them. zyme Patient Assistance Program grants
are also available. For details, visit the Medicare Part D Prescription
Source: National Institute on Ag- above website or contact the social Drug Coverage
ing, National Institutes of Health, worker at your dialysis center. 1 (800) 783-7067 or 1 (800) 633-4227
www.nia.nih.gov. Visit www.nih- www.medicare.gov
seniorhealth.gov for more informa-
tion. American Respiratory Alliance of Pennsylvanians have the option of
choosing from a variety of prescrip-
Western Pennsylvania tion drug plans. Most plans will have
1 (800) 220-1990 a premium about $27 per month, as
$4/$10 Generic Drug Program (724) 772-1750 well as a deductible, cost sharing and
Certain grocery and retail stores offer www.healthylungs.org co-pays for medications. Medicare en-
generic prescription medications at rollees can contact the APPRISE Pro-
low cost (usually $4 for a month of The Emergency Assistance Program is
gram’s insurance counseling service
medication or $10 for three months). a one-time-only grant for respiratory at (412) 661-1438 for free, unbiased
Usually there are no income guidelines medications, including oxygen. It is advice about whether to enroll in the
or restrictions regarding insurance cov- non-renewable and is payable to the Medicare Part D benefit. (See page 80
erage. Check with your local pharmacist pharmacy. Call for an application. to learn more about APPRISE.)
for details.

NeedyMeds PACE Plus Medicare Pennsylvania Patient Assistance
www.needymeds.com 1 (800) 225-7223 Program (PAP)
A free information source on pharma- 1 (800) 955-0989
PACE Plus Medicare offers eligible
ceutical patient assistance programs www.aging.state.pa.us
older Pennsylvanians one of the most
and other sources of help for people generous prescription assistance plans Provides help with finding low-cost or
who can’t afford their medication and in the United States. Under PACE Plus no-cost prescription drug assistance
healthcare costs. The above website Medicare, PACE/PACENET coverage from pharmaceutical companies. Each
also lists about 11,000 free, low-cost is supplemented by federal Medicare
and sliding-scale clinics. manufacturer has set their own eligibil-
Part D prescription coverage, offering ity guidelines.
older Pennsylvanians the best benefits
of both programs. Older adults con-
PACE and PACENET
1 (800) 225-7223
tinue to receive the same prescription Rx Outreach
benefits while, in many cases, saving 1 (800) 769-3880
https://pacecares.fhsc.com
more money. Enrollees must meet in- www.rxoutreach.com
PACE stands for Pharmaceutical As- come/age guidelines to qualify.
This fully-licensed mail order pharmacy
sistance Contract for the Elderly;
is committed to providing a safe, af-
PACENET stands for PACE Needs En-
hancement Tier. Both are funded by the
PA Rx Price Finder fordable and easy way for people of all
www.parxpricefinder.com ages to get the medications they need.
Pennsylvania Lottery and administered
The program offers prescription drugs
by the Pennsylvania Department of This web site allows you to compare
to uninsured individuals and families,
Aging. These programs offer compre- prices of many medications at different
as well as those who have limited pre-
hensive prescription drug coverage to pharmacies convenient to you. Finding
the best price will help you save money scription drug coverage.
older Pennsylvanians and cover most
medications that require prescriptions, on your prescription drugs so that you
including insulin, syringes and insulin can take better care of your own health, Together Rx Access
needles. They do not cover over-the- as well as your family’s. 1 (800) 444-4106
counter medicines, medical equipment www.togetherrxaccess.com
or doctor, hospital, dental or vision ser- Partnership for Prescription
vices. Enrollees must meet income/age Provides savings of 25 to 40 percent
guidelines to qualify.
Assistance off more than 300 brand-name medi-
1 (888) 477-2669 cations to eligible hardworking people
PACE – Who is eligible: www.pparx.org who have no prescription drug cover-
Brings together America’s pharma- age. Individuals who meet all three of
To be eligible for PACE, you must be
ceutical companies, doctors, other the following guidelines qualify for a
65 years of age or older, a Pennsylva-
healthcare providers, patient advocacy Together Rx Access card: not eligible
nia resident for at least 90 days prior
organizations and community groups for Medicare; have no prescription drug
to the date of application, and cannot to help qualifying patients who lack coverage of any kind; and their house-
be enrolled in the Department of Pub- prescription coverage get free or nearly hold income is equal to or less than
lic Welfare’s Medicaid prescription free brand-name medicines. Each $45,000 for a single person ($15,000 for
benefit. For a single person, your total manufacturer has set their own eligibil- each additional family member.)
income must be $14,500 or less. For a ity guidelines.
married couple, your combined total
income must be $17,700 or less. US Department of Veterans
Pennsylvania Department of
PACENET – Who is eligible: Affairs
Health 1 (877) 222-8387
To be eligible for PACENET, you must Chronic Renal Disease Program www.va.gov
be 65 years of age or older, a Penn- 1 (800) 225-7223
www.dsf.health.state.pa.us/health Find out if you are eligible for VA ben-
sylvania resident for at least 90 days
efits, how to apply and what it will cost
prior to the date of application, and Provides life-saving care and treatment by visiting the above website. Complete
you cannot be enrolled in the Depart- for adults with end-stage renal disease.
an application online or contact the VA
ment of Public Welfare’s Medicaid The program assists with costs related to
Health Care Benefits Service Center.
prescription benefit. A single person’s dialysis services, renal transplantation,
total income can be between $14,500 medical management, inpatient and out-
and $23,500. A couple’s combined patient services, medications and limited
total income can be between $17,700 patient transportation. You must meet
and $31,500. income guidelines to qualify.

Advance Directives and Powers of Attorney
A n advance directive helps to ensure that your healthcare wishes will be respected if you can’t speak or communicate.
It is usually a written, legal document. If you don’t have a written document, you may express your wishes verbally
to your family members or healthcare agent. It is wise to have an advance directive in case you become severely injured
or ill and cannot participate in decisions about your health and medical care. Living wills and medical powers of attorney
Advance Directives and Powers of Attorney
are types of advance directives.

Durable Power of Attorney (DPOA)
This written document authorizes an agent to handle certain Allegheny County Medical Society
types of transactions. General powers of attorney are broad and 713 Ridge Avenue
allow many types of transactions. Conversely, limited powers Pittsburgh, Pennsylvania 15212
of attorney are for a specific task. The power of attorney is (412) 321-5030
“durable” because it remains valid even after the person no www.acms.org
longer has legal capacity to handle transactions, possibly due
to an injury or illness. All powers of attorney executed since ACMS’ website is a good resource for healthcare-re-
1993 in Pennsylvania are durable unless stated otherwise. lated information. A living wills / healthcare power
of attorney form can be downloaded for free from
the site. Click on the “patient resources” tab from the
Guardianships home page.
To qualify for a guardian, a person must be impaired in such
a way that he is partially or totally unable to manage financial
resources or meet essential physical health or safety require-
ments. Stringent standards apply. A petition must be filed
Neighborhood Legal Services Association
when a guardian is necessary. (NLSA)
928 Penn Ave.
Living Wills (412) 255-6700
Also called a treatment directive, a living will lists your wishes 1 (866) 761-6572
about end-of-life medical treatment. It is used if you no longer www.nlsa.us
have the ability to make decisions or communicate. A living
will can be written so as to refuse life-sustaining treatment if NLSA’s Elder Law Project provides legal assistance and
the maker is incompetent and either in a terminal condition representation to adults ages 60 and older who may be
or a state of permanent unconsciousness. victims of physical, emotional or financial abuse. They
also assist with living wills, health care planning and
Medical Power of Attorney alternatives to guardianship. Their Older and Wiser
This legal document lets you appoint someone (usually called seminars present free legal information designed to
a healthcare agent or proxy) to make decisions about your help older adults and their families plan for matters
medical care. You can create an advance directive at any time of crucial importance in later life. NLSA does not
and change it whenever you wish. You should share copies handle criminal matters. NLSA provides various types
with your primary care physician and family. Make sure your of assistance to clients whose DPW benefits (cash,
family knows where your advance directive is located, and Medical, special allowances, food stamps) are being
give a copy to your healthcare proxy. For more information terminated.
on writing an advance directive, visit www.webMD.com and
type “advance directive” in the search box. Other matters in which NLSA provides assistance
include:
Trusts • disability law issues that arise for those living with
A trust is similar to a box where you place property, except a per- disabilities.
son places money in a brokerage or bank account and designates
a manager referred to as the “trustee.” The trustee distributes trust • employment law that addresses disputes in the
assets to the beneficiaries that you select. Your attorney might workplace such as worker’s rights, sexual harassment,
recommend a trust if you have a large estate, an estate with young workplace safety, unemployment compensation and
beneficiaries or in situations with special circumstances. the Family and Medical Leave Act.
• housing issues related to the landlord-tenant relation-
Wills ship, as well as utility assistance.
A will is an important legal document and the cornerstone
of most estate plans. In a will, you direct how your property • legal assistance to eligible veterans who are having
is to be distributed and you name a personal representative problems with housing, utilities or other issues.
to administer your estate. The executor collects the estate
assets, pays the estate debts and makes distributions to the • Immigration law.
beneficiaries you have designated. It is generally advisable
to nominate one executor and an alternate in your will rather
than naming two individuals to serve as co-executors.

Legal Resources
AARP Legal Services Network Elderlaw Clinic
1 (866) 330-0753 University of Pittsburgh Law School
www.aarp.org 210 S. Bouquet St., Ste. 5220
AARP members receive a free initial consultation (by phone (412) 648-1300
or in person) with a local attorney who meets AARP stan-
Law students provide legal advice and guidance for seniors
dards of experience. For other types of legal services, you
on a variety of issues, as well as living will preparation as-
can receive 20 percent off the attorney’s usual fees. Basic
sistance.
services such as simple wills, powers of attorney and living
Legal Resources
wills are available at special flat rates. For more details, visit
the above website and click on “Member Benefits.” Lawyer Referral Service (LRS)
Allegheny County Bar Association
400 Koppers Building
Disabilities Rights Network of Pennsylvania (DRN) 436 Seventh Ave.
429 Fourth Ave., Suite 701 Pittsburgh, PA 15219
Pittsburgh, PA 15219 (412) 261-5555
(412) 391-5225 www.acba.org
www.drnpa.org
LRS assists the public in locating lawyers for specific types
DRN provides legal consultation and representation for of legal matters. Clients can be referred by telephone, mail or
the Internet. LRS matches potential clients to a member of the
people with disabilities and their families to ensure their Lawyer Referral attorney panel, and provides a 30-minute con-
rights to live in their communities and receive the services sultation with an LRS member for $30. The Allegheny County
they need, as well as a quality education, employment Bar Association offers free booklets on its website, including
opportunities, housing options and the right to live free of “Living Wills and Healthcare Power of Attorney” and “The
discrimination, abuse and neglect. Truth about Probate and Living Trusts in Pennsylvania.”
H.A. English and Associates, P.C.

SYKES ELDER LAW Attorneys at Law
��
��
� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
� �� 412.531.7123
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� �� www.elderlawofpgh.com
Hal English Attorney Since 1987
• Estate Administration • Medicaid Planning

• Special Needs Trusts • Elder Law
• Power of Attorney • Probate
• Guardianships • Wills
Main Office: (412) 931-6300

3111 Babcock Blvd., Pittsburgh, PA 15237
SYKES ELDER LAW, LLC

MEDICAID PL ANNING ESTATE ADMINISTRATION ESTATE PL ANNING
Hampton Office: (412) 486-1923
4000 Mt. Royal Blvd. and Duncan Ave., Allison Park, PA 15101
615 Washington Road � Suite 304 � Pittsburgh, PA 15228 (412) 931-6300 • www.halenglish.com
Legal Resources Funeral Planning
Funerals: What you Should Know as a Consumer
When a loved one dies, grieving family members and friends
are often confronted with dozens of decisions about the
funeral, which must be made quickly and under emotional
duress. What kind of funeral should it be? What funeral
provider should you use? Should you bury or cremate the
Legal Resources/Funeral Planning
body, or donate it to science? What are you legally required

to buy? What other arrangements should you plan? And, as
callous as it may sound, how much is it all going to cost?
The increasing trend toward making funeral arrangements
in advance suggests that many consumers want to compare
prices and services so that ultimately, the funeral reflects
a meaningful and well-informed purchasing decision, as
well as a suitable tribute to your loved one.
Pennsylvania Bar Association (PBA)
100 South St.
Harrisburg, PA 17108 Planning for a Funeral
1 (800) 932-0311 1. Shop around in advance. Compare prices from at least
www.pabar.org two funeral homes. Remember that you can supply your
The PBA Senior Lawyers Committee publishes A Guide to own casket or urn.
Legal Issues for Pennsylvania Senior Citizens, which provides 2. Ask for a price list. The law requires funeral homes to
valuable information for seniors on a variety of legal topics. give you written price lists for products and services.
Visit the above website to download the book. Click on the
“Law-Related Public Education” tab then the “Law-Related 3. Resist pressure to buy goods and services you don’t
Information for Consumers” tab. really want or need.
4. Avoid emotional overspending. It’s not necessary to
Pennsylvania Health Law Project have the fanciest casket or the most elaborate funeral to
(412) 434-5779 or 1 (800) 274-3258 properly honor a loved one.
TTY 1 (866) 236-6310
www.phlp.org 5. Recognize your rights. Laws regarding funerals and
burials vary from state to state. Know which goods or
PHLP provides free legal services to low-income consumers, services the law requires you to purchase and which are
seniors and persons with disabilities who are having trouble optional.
accessing publicly funded healthcare coverage or services. If
you are denied or terminated from enrollment in a publicly 6. Apply the same smart shopping techniques you use
funded healthcare program or have a service denied, reduced for other major purchases. You can cut costs by limiting
or terminated, PHLP may provide you with free direct repre- the viewing to one day or one hour before the funeral, and
sentation on your appeal. by dressing your loved one in a favorite outfit instead of
costly burial clothing.
Office of the Public Defender 7. Plan ahead. It allows you to comparison shop without
Michael J. Machen, Esq. time constraints, creates an opportunity for family discus-
County Office Building sion, and lifts some of the burden from your family.
542 Forbes Ave., Room 400
(412) 350-2401 Solving Problems
www.county.allegheny.pa.us/opd
If you have a problem concerning funeral matters, it’s best
Responsible for furnishing competent and effective legal to try to resolve it first with the funeral director. If you are
counsel to any person who lacks sufficient funds to obtain dissatisfied, the Funeral Consumer’s Alliance may be able
legal counsel in any proceeding where representation is con- to advise you on how best to resolve your issue. You also
stitutionally required. can contact your state or local consumer protection agen-
cies listed in your telephone book, or the Funeral Service
Consumer Assistance Program.
Pennsylvania SeniorLAW Center
1 (877) 727-7529 File a complaint with the Federal Trade Commission by
www.seniorlawcenter.org contacting the Consumer Response Center at 1 (877) 382-
4357 or TDD 1 (866) 653-4261; or visit www.ftc.gov and
SeniorLAW helps to protect the legal rights and interests of use the online complaint form.
seniors by providing free legal services, community legal
education, professional training, advice, information and Source: Federal Trade Commission, www.ftc.gov.
referral services, and advocacy.

Final Details
Final Details: a Checklist
When you have just suffered an emotionally devastating event such as the death of a spouse or other loved one, the last
thing you want to deal with is money and legal matters. But they do matter, now and for your future, so try to do the best
you can. Many of these tasks can also be handled by family members and trusted friends, so allow them to assist you.
Within the First Month

Ask your bank to release joint bank account funds to you. In some states, joint bank accounts are
automatically frozen upon the death of one spouse.
Final Details
Set up a new bank account.
Secure an ample number of certified copies of the death certificate.
Find important papers: deeds, bankbooks or account statements, stock certificates or investment account
statements and insurance policies.
Locate important certificates: your marriage certificate, spouse’s birth certificate, military discharge papers, Social
Security card, tax forms and birth certificates of any minor children. These records are needed to establish claims
for Social Security, life insurance or veteran’s benefits.
Notify your insurance companies in writing about the death of your spouse. Each company will need a
statement of claim and a death certificate before the surviving spouse can receive benefits. Keep copies of all
correspondence.
Contact your Social Security office to find out if you are eligible for new benefits. Social Security benefits are not
automatically paid out after a death; you must apply for them.
Write a formal letter to your spouse’s employer, union or any other group or professional organization with
which he may have had an association. Many of these organizations have insurance policies of which you may
be the beneficiary. Also inquire about any 401(k), pension or company stock benefits. If your spouse was a veteran,
apply for veteran’s benefits at the nearest Veterans Administration office. Keep copies of all correspondence.
Advise all creditors in writing, including issuers of credit cards, that your spouse has died. If you have any
loans, find out if they are insured.
Consult a lawyer. Your family may be very well meaning, but they are not necessarily legal experts. Discuss fees
before you engage any legal help.
Within the First Six Months
See a tax accountant or tax lawyer. Federal law requires that an estate tax return be filed within nine months
of the death, in many cases. Since tax laws are constantly being revised, it is important to seek out expert advice
to determine your full tax liability.
Probate. These procedures can be a complex matter, depending upon the size of the estate and claims against it.
In some states, probate can take a year to complete, so again, an attorney can be helpful.
Within the First Year
Determine your annual income, which consists of your salary (if you work), benefits and income-producing
assets, including investments and savings.
Create a yearly budget.
Source: www.AARP.org.
Additional Notes:_________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________

Tax Information
Allegheny County Senior Citizen Property Tax Allegheny County Act 50 Homestead/Farmstead
Relief Program Exclusion
Office of the Treasurer County Office Building, Third Floor
Courthouse Room 108 542 Forbes Ave.
436 Grant St. Pittsburgh, PA 15219
Pittsburgh, PA 15219 (412) 350-4600
(412) 350-4100 www.alleghenycounty.us
1 (866) 282-8297
www.county.allegheny.pa.us/treasure/act77.aspx Allegheny County property owners with primary residences
Tax Information
in the county can have the property assessment value of their

This program entitles qualified applicants in Allegheny County home reduced by $15,000 for county tax purposes only.
to a discount on county taxes.
Applications must be submitted by March 1 for the tax
To qualify, applicants must meet all three of the following exclusion to be in effect for the current year and future
requirements: tax years. Residents who have already filed for the Act 50
exclusion do not need to file again. For an application or
1. Property Ownership: more information, visit the website or call the number
Must have owned and occupied a primary residence in Al- above.
legheny County continuously for the past 10 years. A prop-
erty owner who has moved within the past 10 years and has
continued to own and occupy the new property as a primary For More Information on
residence shall be eligible. Pennsylvania Taxes and Tax Rebates
1 (888) 728-2937
2. Age:
TTY 1 (800) 447-3020
A. Must be age 60 or older, or if married either spouse A number of services are available 24 hours a day on
must be age 60; the toll-free FACT and Information Line.
B. be a widow or widower age 50 to 60 years; The FACT line allows you to:
C. permanently disabled and age 18 to 60 years. (The
• Check on the receipt of your personal income tax
required age must be met by December 31, 2011 to qualify
return, payment, estimated payments and track your
for tax relief in 2010.)
refund. You also can monitor the progress of your Prop-
erty Tax and Rent Rebate claim;
3. Income:
• Order a form, which can be either faxed or mailed to
Gross household income must be $30,000 or less. For calculat-
ing income use only 50 percent of your Social Security Benefit, you; and
SSI and Railroad Retirement Tier 1 Benefits (except Medicare • Obtain answers to the most commonly asked
benefits) plus 100 percent of other income. questions for personal and business taxes.
This program entitles all qualified applicants in Allegheny
For personal service, individual taxpayers should call
County to a flat 30 percent discount on the real estate tax on
1 (717) 787-8201 and business taxpayers should call 1
their primary residence for each year they are eligible. Quali-
fied applicants will also receive an additional two percent (717) 787-1064.
discount by paying their county taxes in full by March 31.
A second payment option allows eligible taxpayers (if they
choose) to pay their gross county taxes in two equal install-
ment payments – the first payment due by April 30 and the
second payment by September 30.
Once approved, a qualified applicant continues to receive
City of Pittsburgh residents can call the City Controller’s Of-
tax relief as long as the applicant is the property owner/oc-
fice Real Estate Department at (412) 255-2525 for property
cupant, and the household income does not exceed $30,000.
tax relief program information. Outside City of Pittsburgh
Applicants are no longer required to file annually. residents should call their municipality to find out if any
property tax relief programs are available.

Tax Information
Pennsylvania Property Tax/Rent Rebate Program
1 (888) PATAXES (728-2937)
www.revenue.state.pa.us
The Property Tax/Rent Rebate program, available to quali-
fied seniors and permanently disabled citizens, is funded
by the Pennsylvania Lottery and administered by the
Pennsylvania Department of Revenue.
The rebate program benefits eligible Pennsylvanians
Tax Information
who are:
• Age 65 and older
• Widows and widowers age 50 and older
• People with disabilities age 18 and older

The Household Income Limits and Rebate amounts for
homeowners are:
Tax Preparation Assistance
$0-$8,000 $650 rebate
$8,001-$15,000 $500 rebate AARP Tax-Aide
1 (888) 227-7669
$15,001-$18,000 $300 rebate www.aarp.org/money/taxaide
$18,001-$35,000 $250 rebate
This free volunteer tax counseling and preparation service
Renters with incomes between $0 and $8,000 now receive is available to people of all ages of middle and low income.
a $650 rebate; those with incomes between $8,001 and Special attention is given to those who are ages 60 years and
$15,000 receive a $500 rebate. older. Sites include senior centers, libraries and malls. For
those unable to visit a site, home visits are available. Electronic
The PA-1000 booklet to claim the rebate is available after filing and online counseling are also available.
February 15. Claimants must file by June 30. Rebate checks
are mailed beginning July 1 each year. Call or visit the above website to find a location or for more
information on the volunteer recruitment program.
Call 1 (888) 222-9190 or visit www.papropertytaxrelief.
com for rebate forms.
Volunteer Income Tax Assistance (VITA)
Note: Occasionally, the filing date is extended. Rebate
Tax Counseling for the Elderly (TCE)
amounts are subject to change.
Internal Revenue Service
1 (800) 829-1040
Taxpayer Advocate Service www.irs.gov
Internal Revenue Service
1000 Liberty Ave., Room 1602 The IRS trains volunteers for two programs designed to as-
Pittsburgh, PA 15222 sist and counsel individuals about tax information: VITA
(412) 395-5987 (Volunteer Income Tax Assistance) and TCE (Tax Counseling
1 (877) 777-4778 for the Elderly).
TTY 1 (800) 829-4059 Volunteers help low-income, individuals ages 60 and older,
www.irs.gov and disabled or housebound taxpayers complete federal, state
and local tax returns.
An independent organization of the Internal Revenue Ser-
vice, Taxpayer Advocate assists taxpayers who have not Sessions are held in libraries, churches, senior centers and
been able to resolve tax-related issues. Provides answers other community sites from mid-January through April 15.
to questions about tax returns and refunds. Free training is provided each year and volunteers are certi-
fied through testing.

Utility Assistance
T he Public Utility Commission requires utility companies to
have programs and protections that help low-income custom-
ers keep their utility service. These programs may help pay utility
H20 Help to Others Program
1(800) 565-7292
www.amwater.com
bills or lower the amount of electricity or natural gas you use.
Local electric or natural gas companies may call them by different Offers grants to qualified customers, a 50 percent discount
names but each company has the following programs. on the company’s monthly service charge, water saving
devices and information on how to use water wisely. The
Budget Billing: All residential customers may contact their program is administered by the Dollar Energy Fund and
electric or natural gas company to request budget billing at
Conservation Consultants, Inc.
any time. The monthly bill will be the same each month. The
Utility Assistance
utility company can adjust the bill four times a year higher or
lower depending on the customer’s usage. There is no charge Low-Income Home Energy Assistance Program
for switching to budget billing.
(LIHEAP)
Customer Assistance Programs (CAP): This program is (412) 562-0330
set up between the utility company and a customer and al-
lows low-income, payment troubled customers to pay utility Income-eligible households can apply for energy assistance
bills based on household size and gross household income. grants. The program is based on income and number in
CAP customers agree to make regular monthly payments, a household, and is administered by the Department of
which are usually less than the current bill, in exchange for Public Welfare. LIHEAP provides cash assistance to help
continued utility service. Each utility company may have a utility customers pay residential energy bills. The program
different name for this program. Contact your local utility normally opens around November each year.
provider for details.
Customer Assistance Referral and Evaluation Program Pennsylvania Utility Choice (PUC)
(CARES): The CARES program helps customers with spe- 1(800) 782-1110 or 1 (888) 782-3228
cial needs such as consumers who are experiencing family www.puc.state.pa.us/utilitychoice
emergencies, divorce, unemployment or medical emergencies.
A CARES representative may assist with referrals for food Helps to educate Pennsylvania consumers about the ben-
programs, housing, energy grants, budget counseling and em- efits of competition and how to shop for utilities.
ployment assistance. The program’s goal is to provide support
and direction to help customers pay their utility bills.
Public Utilities Commission
Low-Income Usage Reduction Program (LIURP): LIURP Bureau of Consumer Services
helps low-income residential customers lower the amount 1 (800) 692-7380
of electricity or natural gas used each month. The utility www.puc.state.pa.us
company may provide free home weatherization. A utility
company representative may come to your home to install The law requires telephone companies to provide local
energy saving features to help reduce your monthly bill. telephone assistance programs for low-income consumers.
Here are three that are provided through Verizon:
Lifeline 135 Service: Lifeline 135 helps customers who
Crisis Assistance have incomes at or below 135 percent of the federal pov-
(412) 350-5869 erty guidelines or receive help from any of these programs:
Income-eligible households can apply for crisis assistance when General Assistance (GA), Supplemental Security Income
service has been turned off or they are in danger of being without (SSI), Temporary Assistance for Needy Families (TANF),
heat. Emergency situations include having broken heating equip- Low-Income Home Energy Assistance Program (LIHEAP),
ment such as a furnace or leaking lines, a fuel shortage that may Federal Public Housing Assistance, Medicaid or SNAP.
leave you without heat or having utility service shut off. The Lifeline 135 helps pay for line connection charges and
program normally opens around November each year. one phone line.
Link-Up America: Link-Up America offers discounts on
Dollar Energy Fund line connection charges up to 50 percent (up to a maximum
(412) 431-2800 of $30) and allows customers to spread their payments for
line connection charges over 12 months. For more details
Provides cash assistance to utility customers to help them pay on this or Lifeline 135, call Verizon at (800) 837-4966.
their utility bills. Hardship funds provide assistance grants to
Universal Telecommunications Assistance Program
customers who “fall through the cracks” of other financial
assistance programs, or to those who still have a critical need (UTAP): UTAP helps Verizon customers who qualify for
for assistance after other resources have been exhausted. Lifeline pay their overdue bills, avoid shut-offs and restore
The fund makes payments directly to companies on behalf basic local telephone service. To learn more, call 1 (800)
of eligible customers. 771-3312.

Utility Conservation IF ANYONE’S GOING
TO LOSE SLEEP,
T here’s nothing quite as comforting as knowing you are
warm and cozy in your home—especially when it’s
cold outside. Having access to home utilities is vital but IT’LL BE US.
with costs rising, we’re all feeling a pinch to our budgets.
These next few pages offer tips on how to conserve energy, Our 24-hour service means
as well as a list of electric/gas providers in our area, and that you can rest assured.
programs that may be able to help you pay your utility
Because whenever you need
bills, should you need assistance.
help with your furnace, air
conditioner or heat pump,
Utility Conservation
Conserve Energy at Home we’ll get it to you.
By winterizing your home, your energy bills can be reduced
from 10 to 50 percent. Follow these tips to make your home Whatever it takes.
more energy efficient:
• Prevent outside air from entering your home. Inspect your
house and seal any cracks or openings around windows, Eugene Beck Company
doors, fireplaces, pipes, electrical outlets and bathroom, Heating and Air Conditioning
kitchen or clothes dryer vents. Weather stripping, caulk, or
fiberglass insulation can be used for this purpose. 924 Western Avenue
• If you own an older home, adding storm doors and win-
dows can reduce heat loss by up to 50 percent. (412) 321-3356 • (412) 931-0949
• Purchase plastic window covering kits or interior storm

window kits. Carefully follow instructions. 24 Hour Emergency Service
(412) 635-8424
• Add insulation to your attic, as well as any walls and floors
Since 1904
that are adjacent to an unheated space such as a garage.
• Have your furnace or heating unit serviced to ensure it
is working safely and efficiently. Replace furnace filters
regularly.
• Set your thermostat at 65° and dress warmly. Use more
blankets at night.
• Close draperies at night and on cloudy days and open
them on sunny days.
• Replace incandescent bulbs with compact fluorescent
bulbs. Fluorescent bulbs are more energy-efficient and last
longer than traditional light bulbs.
• Lower the thermostat on your hot water heater to 115° F.
• Turn off electric appliances when not in use. Admiral Tree Service is your top source and
destination for quality and professional tree services in
Source: www.turnsealsave.org
Allegheny County. From pruning to stump-grinding,
we make sure all of your tree service needs are satisfied.
Allegheny Power Equitable Gas
1 (800) 255-3443 of Pennsylvania Services include: • Tree Removal • Stump Removal
(412) 395-3050 • Pruning • Land Clearing • Bucket Service
Columbia Gas 1 (800) 654-6335
of Pennsylvania • Crane Service • Firewood Sales • Bio Mass Sales
1 (888) 460-4332 Penn Power
1 (800) 720-3600 • 24-Hour Emergency Service
People’s Natural Gas
1 (412) 244-2626 T.W. Phillips Gas Call (724) 935-0999 or visit http://admiraltree.com
1 (866) 276-4055
Duquesne Light
(724) 287-2751
1 (888) 393-7100

Consumer Advocacy
Ombudsman Program of individuals who are residents or
Allegheny County Department of consumers of skilled and intermedi-
Human Services Area Agency on ate nursing homes, personal care
Aging (DHS AAA) homes and certified domiciliary care
441 Smithfield St., Second Floor homes, and of older individuals in
Pittsburgh, PA 15222 the community who are consumers
SeniorLine (412) 350-5460 of adult day services and long-term
1 (800) 344-4319 care services.
Consumer Advocacy
Ombudsmen also inform and educate
Ombudsmen are advocates who receive, older individuals, service providers
investigate and resolve concerns related and the public about long-term care
to the health, safety, welfare and rights services and consumer rights.
What is an Ombudsman? Who Uses the Ombudsman? Your Rights
A trained individual who can help Residents of nursing and personal care Older consumers of long-term care
if you have a complaint or problem homes. services have basic and special rights
with any long-term care service. under federal and state law. Some of
Individuals receiving long-term care these rights are:
A source to provide information services in their homes and commu-
about your rights as a consumer Right to know and exercise your
nity.
Rights.
and assistance in exercising those
Families and friends of individuals
rights. Right to know about services and
who live in nursing or personal care charges.
An advocate for high standards of homes.
quality of care who promotes strict Right to be consulted in planning
Staff of long-term care facilities. your medical treatment.
enforcement of those standards.
Government agencies. Right to decline medical treatment.
A promoter of the highest quality
of life for care-dependent Pennsyl- Right to confidentiality of medical
vanians ages 60 and older. records.
A consumer representative who Right to privacy in treatment and
works within the legislative and care.
What Kinds of Issues are Handled?
rulemaking process to improve
Right to freedom from abuse, ne-
long-term care services throughout glect, and exploitation.
Questions about billing and charges,
the state.
including those covered by Medicare Right to freedom from restraints.
A person who assists long-term and Medicaid.
care consumers in pursuing rem- Right to express grievances without
Concerns about the quality of care or fear of retaliation.
edies to their problems.
treatment from a long-term care service
To contact an ombudsman nearest provider. Rights pertaining to admission,
transfers and discharges, includ-
you, contact SeniorLine at (412)
Appeals regarding transfers, discharges, ing the Right to appeal in certain
350-5460 or 1 (800) 344-4319.
discontinuance or changes in services. instances.

Consumer Advocacy
AARP League of Women Voters of Greater Pittsburgh
1 (888) 687-2277 425 Sixth Ave.
www.aarp.org Pittsburgh, PA 15219
(412) 261-4284
AARP is a nonprofit organization for those ages 50 and older www.palwv.org/pittsburgh
that is dedicated to enhancing the lives of everyone as they
age. With 40 million members and hundreds of thousands This nonpartisan political organization encourages the in-
of volunteers, AARP has the collective energy, commitment formed and active participation of citizens in government,
and power to advocate for social change. There are chapter works to increase understanding of major public policy is-
Consumer Advocacy
meetings throughout Pittsburgh and in every state. Mem- sues, and influences public policy through education and
bers also receive special products, services and discounts at advocacy.
participating retailers, hotels and more. Sign up online for
AARP news, discount information, tips for healthy living,
retirement planning and more. National Do Not Call Registry
1 (888) 382-1222
TTY 1 (866) 290-4236
Allegheny County Funeral Directors Association www.donotcall.gov
325 Commerce St. The federal government created this registry to make it easy for
Wilmerding, PA 15148 consumers to stop receiving unwanted telemarketing calls in
(412) 823-3977 their homes. Register online or by calling the toll-free number
above. This is a free service. The Federal Trade Commission,
The association offers general information on funerals, re-
Federal Communications Commission and individual states all
ferrals to funeral directors, grievance arbitration, literature enforce the Do Not Call Registry. Placing your phone number
and speakers on related topics.
on it will stop most (but not all) telemarketing calls.
Better Business Bureau of Western Pennsylvania

400 Holiday Dr., Suite 220
Pennsylvania Attorney General
Consumer Protection and Safety
14th Floor, Strawberry Square
(412) 456-2700 Harrisburg, PA 17120
www.westernpennsylvania.bbb.org (877) 888-4877
A nonprofit organization established to promote ethical www.attorneygeneral.gov
standards of business practices through voluntary self-regu- The Attorney General’s Office ensures that Pennsylvania
lation. Consumer complaints and inquiries are addressed consumers are treated fairly and properly. Its Public Pro-
and resolved free of charge by the bureau. tection Division includes guarding Pennsylvanians against
telemarketing scams or identity theft, fighting for civil rights,
monitoring charitable organizations and protecting consumers
Consumer Health Coalition (CHC) from deceptive advertising or other unfair business practices.
415 E. Ohio St., Suite 300 The above website contains numerous consumer advisories
Pittsburgh, PA 15212 specifically for seniors and about matters related to your
(412) 456-1877 home, automobile, money, travel and shopping.
www.consumerhealthcoalition.org
CHC helps people in southwestern Pennsylvania apply for Pennsylvania Attorney General’s Health Care Section
free and low-cost public health insurance programs. It also 14th Floor, Strawberry Square
educates consumers about healthcare issues and advocates Harrisburg, PA 17120
for high quality, affordable healthcare. 1 (877) 888-4877
www.attorneygeneral.gov
Disability Rights Network of Pennsylvania (DRN) The Health Care Section, operating within the Bureau
429 Fourth Ave., Suite 701 of Consumer Protection, protects the public from unfair
Pittsburgh, PA 15219 healthcare practices in Pennsylvania and helps consumers
(412) 391-5225 or 1 (800) 692-7443 get around barriers to proper care. While this state agency
TDD 1 (877) 375-7139 cannot represent consumers, it investigates and mediates
www.drnpa.org consumer complaints regarding the healthcare service
industry. The Bureau of Consumer Protection represents the
DRN works with people with disabilities and their families public by enforcing laws prohibiting fraudulent or deceptive
to ensure their rights to live in their communities with the trade practices. If you are unable to resolve a consumer com-
services they need, to receive a full and inclusive education, plaint on your own, you can file a complaint online with the
and to live free of discrimination, abuse and neglect. Bureau of Consumer Protection.

Consumer Advocacy Voter Registration
Pennsylvania Department of State
Bureau of Charitable Organizations
207 North Office Building
1 (800) 732-0999
Consumer Advocacy/Voter Registration
www.dos.state.pa.us
Individuals who are solicited by charitable organizations can
call the Department of State Bureau of Charitable Organiza-
tions to inquire if a charity is registered.
Pennsylvania Office of Consumer Advocate (OCA)

555 Walnut St.
Fifth Floor, Forum Place
1 (800) 684-6560
www.oca.state.pa.us
OCA is a state agency that represents the interests of Penn-
sylvania utility consumers before the Pennsylvania Public
Utility Commission (PUC), federal regulatory agencies, and Allegheny County Office of Elections
state and federal courts. If you have a question or problem 542 Forbes Ave.
with your utility service, call OCA for help. Pittsburgh, PA 15219
(412) 350-4510
www.county.allegheny.pa.us/elect
Pennsylvania Public Utility Commission (PUC)
Bureau of Consumer Services Voter Registration
Box 3265 If you are already registered to vote, you do not have to
Harrisburg, PA 17105 re-register unless you have moved or wish to change your
1 (800) 782-1110 name or political party affiliation.
www.puc.state.pa.us
If you are not registered, do so by visiting the Pennsylva-
The PUC balances the needs of consumers and utilities to nia Department of State at www.votespa.com; follow the
ensure safe and reliable utility service at reasonable rates, instructions to download, print and mail the registration
protects the public interest, educates consumers to make form. You can also call the number above to find out where
independent and informed utility choices, furthers economic to register, or stop by Room 609 at the above address to
development and fosters new technologies and competitive
do so in person.
markets in an environmentally sound manner.
Absentee and Alternative Ballots
Southwestern Pennsylvania Partnership for Aging Absentee Ballots: In order to vote by absentee ballot, you
(SWPPA) must be a registered voter unless you are a member of the
500 Commonwealth Dr. armed forces or a hospitalized or bedridden veteran outside
Warrendale, PA 15086 your county of residence and meet other criteria.
(724) 779-3200 Alternative Ballots: If you are 65 or older and have been as-
www.swppa.org
signed to a polling place that is inaccessible to you, casting
This regional coalition of individuals and groups is committed an alternative ballot on election day may be permissible.
to the well being of the aging population. SWPPA’s mission
is to serve as a catalyst to promote policies and programs to Completed absentee and alternative ballot applications
improve the quality of life for older adults. must be received in the office of the Elections Division no
later than 5 p.m. on the Tuesday prior to the Primary or
Election. It is strongly suggested that you secure, complete
Tips on Charitable Giving and return your application as soon as possible. This will
• Never give to a charity you know nothing about.
provide sufficient mailing time for it to be processed, as
• Hang up the phone on aggressive solicitors.
well as to allow you to vote and return your ballot by the
• If solicited in person, always ask to see the solicitor’s ID.
• Never give out cash, credit card numbers or bank deadline.
account numbers. Applications for absentee and alternative ballots are avail-
• Don’t feel pressured into giving on the spot. able in Room 601 of the above address, or call (412) 350-
• Call 1 (800) 732-0999 to find out if the charity is 4520. For more information, visit the above website.
registered with the Bureau of Charitable Organizations.

Elected Officials
27th, Daniel Deasy (D) 40th, John Maher (R) 42nd Wayne D. Fontana (D)
Congressional Districts
436 S. Main St. 711 Summerfield Commons 930 Brookline Blvd.
4th, Keith Rothfus (R) Pittsburgh, PA 15220 2547 Washington Rd. Brookline, PA 15226
PO Box 259 (412) 928-9514 Upper St. Clair, PA 15241
Sewickley, PA 15101 (412) 344-2551
28th, Mike Turzai (R) (412) 831-8080 fontana@pasenate.com
(412) 715-8560
125 Hillvue Lane jmaher@pahousegop.com
14th, Mike Doyle (D) 43rd, Jay Costa (D)
Pittsburgh, PA 15237 42nd, Matthew Smith (D) 1501 Ardmore Blvd., Ste. 403
225 Ross St. Fifth Floor
(412) 369-2230 319 Castle Shannon Blvd. Pittsburgh, PA 15221
mturzai@pahousegop.com Pittsburgh, PA 15234
Elected Officials
(412) 261-5091 (412) 241-6690
rep.doyle@mail.house.gov 30th, Randy Vulakovich (R)(412) 571-2169 costa@pasenate.com
mnsmith@pahouse.net
18th, Timothy Murphy (R) 1407 Mt. Royal Blvd. 45th, Jim Brewster (D)
504 Washington Rd. Glenshaw, PA 15116 44th, Mark Mustio (R)
One Monroeville Center
Pittsburgh, PA 15228 (412) 487-6600 1009 Beaver Grade Rd.
3824 Northern Pike, Ste. 350
(412) 344-5583 rvulakov@pahousegop.com Ste. 220
Moon Township, PA 15108 Monroeville, PA 15146
murphy@mail.house.gov 32nd, Anthony DeLuca (D)
(412) 262-3780 (412) 380-2242
7205 Saltsburg Rd. brewster@pasenate.com
State Legislative Districts mmustio@pahousegop.com
19th, Jake Wheatley (D) 45th, Nick Kotik (D) 46th, Kris Vanderman (R)
(412) 793-2448
2015-2017 Centre Ave. 1350 Fifth Ave. 364 Pittsburgh Rd.
tdeluca@pahouse.net
Pittsburgh, PA 15219 Coraopolis, PA 15108 Bentleyville, PA 18314
33rd, Frank Dermody (D) (724) 255-2296
(412) 471-7760 (412) 264-4260
jwheatley@pahouse.net 1331 Freeport Rd., Ste. 202 nkotik@pahouse.net
47th, Elder Vogel (R)
Cheswick, PA 15024
20th, Adam Ravenstahl (D) 46th, Jesse White (D) 488 Adams St.
(724) 274-4770
4455 Highridge St. 3855 Millers Run Rd. Rochester, PA 15074
fdermody@pahouse.net
Pittsburgh, PA 15214 PO Box 285 (724) 774-0444
(412) 337-3407 34th, Paul Costa (D) Cecil, PA 15321 http://senatoreldervogel.com
21st, Dom Costa (D) 519 Penn Ave. (724) 746-3677
1808 Chislett St. Turtle Creek, PA 15145 jwhite@pahouse.net Governor of Pennsylvania
Pittsburgh, PA 15206 (412) 824-3400
54th, John Pallone (D) Tom Corbett (R)
(412) 361-2040 pcosta@pahouse.net
1625 Fifth Ave. PO Box 1145
dcosta@pahouse.net 35th, Marc Gergely (D) Arnold, PA 15068 Harrisburg, PA 17108
22nd, Chelsa Wagner (D) 1540 Lincoln Way (724) 339-1990 (717) 238-4009
900 Brookline Blvd. White Oak, PA 15131 jpallone@pahouse.net
Pittsburgh, PA 15226 (412) 664-0035 US Senators
(412) 343-2094 mgergely@pahouse.net State Senatorial Districts
cwagner@pahouse.net Pat Toomey (R)
36th, Harry Readshaw (D) 37th, John R. Pippy (R)
23rd, Dan Frankel (D) 3440 Hamilton Blvd.
1917 Brownsville Rd. 1009 Beaver Grade Rd.
2345 Murray Ave. Allentown, PA 18103
Pittsburgh, PA 15210 Ste. 210
Pittsburgh, PA 15217 Moon Township, PA 15108 (484) 809-7994
(412) 881-4208
(412) 422-1774 (412) 262-2260 Joe Sestak (D)
hreadsha@pahouse.net
dfrankel@pahouse.net jpippy@pasen.gov PO Box 1936
38th, William Kortz II (D)
24th, Joseph Preston Jr. (D) 38th, Jim Ferlo (D) Media, PA 19063
208 N. Highland Ave. 751 Pittsburgh-McKeesport
3519 Butler St. (610) 891-8956
Pittsburgh, PA 15206 Blvd.
(412) 361-3692 Dravosburg, PA 15034 (412) 621-3006
jpreston@pahouse.net (412) 466-1940 www.senatorferlo.com
wkortz@pahouse.net
25th, Joseph Markosek (D) 40th, Jane C. Orie (R)
Commerce Bldg., Ste. 303 39th, David Levdansky (D) La Casa Blanca Building
4232 Northern Pike 122 Second Ave. 9400 McKnight Rd., Ste. 105
Monroeville, PA 15146 Elizabeth, PA 15037 Pittsburgh, PA 15237
(412) 856-8284 (412) 384-2258 (412) 630-9466
jmarkose@pahouse.net dlevdans@pahouse.net www.senatororie.com

Transportation
F or most of us, driving a car is second nature—but as we
age, it’s a smart idea to revisit safe-driving habits that may
seem routine. The first page of this section offers driving tips
Drive with Care
Always —
and special information for older drivers. How do you know
when it’s time to stop driving? We cover tips for making this • Plan your trips ahead of time. Decide what time to leave
major decision on the next page. Deciding to no longer drive is and which roads to take. Try to avoid heavy traffic, poor
not the end of your freedom, however; our county offers many weather and high-speed areas.
alternatives to get where you need to go. We present these
services on pages 100 and 101. Buckle up and be safe! • Wear your seat belt and wear it correctly. (It should go
over your shoulder and across your lap.)
Transportation
• Drive at the speed limit. It’s unsafe to drive too fast or

Mobility Works
too slow.
(412) 824-8091 or 1 (877) 275-4915
www.mobilityworks.com • Be alert; pay attention to traffic at all times.
Rents and sells new and used handicap vans with wheelchair • Keep enough distance between you and the car in front
ramps or lifts designed to accommodate special needs. Visit of you.
this website for a list of national owner-operated dealerships
that participate in this network. • Be extra careful at intersections. Use your turn signals
and remember to look around for people and other
cars.
Handicap Parking
Pennsylvania Department of Transportation • Check your blind spot when changing lanes or backing
1 (800) 932-4600 up.
www.dmv.state.pa.us • Be extra careful at train tracks. Remember to look both
Special parking placards and license plates are available for ways for trains.
those with disabilities. To apply for a placard or plate, the
• When you take a new medicine, ask your doctor or
form must be filled out by a physician and notarized. There
is no fee for the placard; however, there is a $7.50 charge for pharmacist about side effects. Many meds can affect your
a special plate. Forms can be obtained by calling PennDOT driving even when you feel fine.
or can be downloaded at www.dmv.state.pa.us/registra- Never —
tion/pwd_plate.shtml.
• Drink and drive.
Retired Status Motor Vehicle Registration • Drive when you feel angry or tired. If you start to feel
Pennsylvania Department of Transportation tired, stop your car somewhere safe. Take a break until
1 (800) 932-4600 you feel more alert.
www.dmv.state.pa.us
• Eat, drink or use a cell phone while driving.
Eligible applicants, regardless of age, must be retired and
receiving Social Security, SSI payments, retirement benefits If —
or other pensions and annuities. The total income from all • If you don’t see well in the dark, try not to drive at
these sources must not exceed $19,200. night or during storms.
To be eligible for the retired status processing fee, the vehicle • If you have trouble making left turns at an intersection,
must be titled and registered in the person’s name. If the vehicle make three right turns instead of one left turn.
is registered jointly, at least one of the registrants must meet the
requirements above. The qualified person must be the principal • If you can, avoid driving in bad weather such as rain,
driver of the vehicle unless physically or mentally incapable of sleet or snow.
driving. Only one vehicle per person may be registered for the
$10 processing fee. Forms are available at notaries, tag agencies
and dealerships, by calling PennDOT or visiting www.dmv. Take Care of Your Car
state.pa.us/pdotforms/fact_sheets/fs-rest.pdf.
• Make sure you have plenty of gas in the tank.
Wheelchair Getaways • Keep windshields and mirrors clean.
1 (800) 642-2042
www.wheelchairgetaways.com • Keep a cloth in your car for cleaning windows.
Wheelchair Getaways provides wheelchair accessible van • Replace your windshield wiper blades when they be-
rentals for people with disabilities, as well as scooter and come worn out.
power wheelchair rentals, and GPS rentals.

Transportation
A Guide to Talking With Older Drivers
The Pennsylvania Department of Motor Vehicles has a very useful booklet called Talking With Older Drivers: A Guide
for Family and Friends that helps family members and friends know when and how to get involved in an older person’s
decision on whether to continue or modify their driving. The booklet can be downloaded online. Go to www.dmv.state.
pa.us and click on the Older Driver Information Center.
When to Stop Driving

We want to continue driving as long as we can do so safely. For many of us, however, the time may come when we must
limit or stop driving—either temporarily or permanently. The following advice may be able to assist you or a loved one
Transportation
in making this decision.
What are the warning signs when someone should begin to limit driving or stop altogether?
1. Feeling uncomfortable, nervous or fearful while driving.
2. Dents and scrapes on the car or on fences, mailboxes, garage doors and curbs.
3. Difficulty staying in the lane of travel.
4. Getting lost.
5. Trouble paying attention to signals, road signs and pavement markings.
6. Slower response to unexpected situations.
7. Medical conditions or medications that may affect your ability to handle the car safely.
8. Frequent “close calls” (almost crashing).
9. Trouble judging gaps in traffics at intersections and on highway entrance/exit ramps.
10. Other drivers honking at you and instances when you are angry at other drivers.
11. Friends or relatives not wanting to drive with you.
12. Difficulty seeing the sides of the road when looking straight ahead.
13. Easily distracted or having difficulty concentrating while driving.
14. Having a hard time turning around to check over your shoulder while backing up or changing lanes.
15. Frequent traffic tickets or warnings by traffic/law enforcement officers in the last year or two.
If you notice one or more of these warning signs, you may want to have your driving assessed by a professional or attend
a driver refresher class (see listing below or download the booklet mentioned below, which lists more driver refresher
courses). You may also want to consult with your doctor if you are having unusual concentration or memory problems,
or other physical symptoms that may be affecting your ability to drive.
Source: www.AARP.org.
AARP Driver Safety Program Seniors for Safe Driving
1 (888) 227-7669 (724) 283-0245 or 1 (800) 559-4880
www.aarp.org www.seniorsforsafedriving.com
The AARP Driver Safety Program is the nation’s first and This driver improvement program is designed especially for
largest classroom refresher course for drivers ages 50 and seniors. It allows drivers a chance to refresh their driving
older. The eight-hour course is designed to help update driv- techniques, develop positive driving attitudes and regain
ing skills and knowledge of the rules of the road, learn about lost confidence. There is no written exam or behind-the-
normal age-related physical changes and how they impact wheel test. A nominal tuition fee is charged. Call for class
driving, and obtain an insurance discount. To learn more locations, dates and times. You can also register for a class
and to locate classes in your area, visit the above website onine at the above website.
and type “Driver Safety Program” in the search box.

Transportation
Access-Able Travel Source
www.access-able.com
This website provides information about travel for those who
are disabled, wheelchair-bound or have other travel-related
limitations due to their mature age.
American Cancer Society Transportation Assistance

1 (800) 227-2345
Transportation
www.cancer.org
ACS’s transportation grants program gives relief to thousands
of cancer patients each year by providing funds to social ser-
vice departments of qualifying facilities that provide cancer
treatment. The funds are used to assist cancer patients with
recurring transportation needs when no other assistance is
available. The patient must be ambulatory. Please provide
three to five day’s notice of your transportation needs.
ACS’s Road to Recovery program pairs up cancer patients with
local volunteers who drive them to their treatment appoint-
ments. To learn more, call the phone number above.
Port Authority Transit (PAT)
534 Smithfield St. at Mellon Square
American Kidney Fund Pittsburgh, PA
1 (800) 638-8299 (412) 442-2000
www.kidneyfund.org www.portauthority.org
As part of AKF‘s Safety Net Program, offers grants are offered Seniors ages 65 and older presenting a Commonwealth
to needy dialysis and kidney transplant patients for treatment- of Pennsylvania Senior Citizen Identification card (blue
specific expenses such as transportation to reach dialysis. for men, yellow for women) or a Medicare card at the
time of fare payment can ride Port Authority service for
free at all times.
Elder Express
(412) 702-0050 When registering for a Senior Citizen Transit Card, you
must show proof of age (birth certificate or driver’s
A program of Agewell Pittsburgh, this service includes regu-
license). There is a simple form to complete and your
larly scheduled door-to-door van service for seniors who wish
transit pass will be mailed directly to your home. Show
to travel from their homes or apartments in Squirrel Hill to
this pass to your driver each time you ride. This program
select locations throughout Squirrel Hill. Ride all day between
is made possible by the Pennsylvania Lottery.
9 a.m. and 5 p.m. for $2.
Need a taxi cab?

Free Rides for Seniors/Faith in Action
(412) 449-0151
Here are a few reliable taxi services available in
To request a ride: (412) 782-2001
Allegheny County:
Operated by North Hills Community Outreach in partnership
Classy Cab Company Gemstar Limousine
with the St. Margaret Foundation, the volunteer-driven 14-
(412) 322-5080 (412) 523-7155
passenger bus runs weekdays from 10 a.m. to 4 p.m. along
Freeport Road between Blawnox and Sharpsburg. Faith in Ac- Eagle Cab Company Yellow Cab Company
tion matches volunteers with seniors to provide transportation (412) 321-8100
(412) 765-1555
for medical appointments and grocery shopping.To request a
ride, call after 9:45 a.m. on the day you need a ride.
Check with your local municipality,

borough, township, hospital or church to
see if they offer any type of transportation.

Transportation Options
��
OPT ACCESS/ADA ACCESS MATP
Program (Older Persons (Americans with Connections ACCESS 65 Plus (Medical Assistance
Transportation Disabilities Act) Program Transportation
Program
Sponsorship DHS AAA with Port Authority of Port Authority of Port Authority of Allegheny County
Lottery Funding Allegheny County Allegheny County Allegheny County DHS Office of
with PA Lottery Community Services
Funding
Transportation Options
Eligibility Age 60 or older; Due to disability, Anyone with a Age 65 or older; Current Medical
Allegheny County functionally unable disability without bus resident of Assistance recipient;
resident; not living in to use Port Authority service in their area. Pennsylvania resident of
nursing home bus independently Provides either a Allegheny County
either all of the time ride to a nearby bus
or only under some stop, or a direct
conditions ACCESS trip
Application At any DHS AAA Physical, cognitive Short application At DHS AAA senior Initial phone
senior center; by in- or visual disability. available by mail centers, Legislative application with
home visit, if Application process offices, healthcare, medical verification.
needed; by care includes in-person ACCESS office (650 Will be offered bus
manager (for care interview, Smithfield Street); tickets. Direct
mgmt consumers); transportation skills proof of age reimbursement of
proof of age and evaluation. Proof of required ACCESS service
health insurance age and verification depending on
card required of disability required. personal ability and
specific trip
Hours of Operation Mon.-Fri., 6AM-6PM Mon.-Sun., 6AM – Mon.-Sun., 6AM – Mon.-Sun., 6AM – Mon.-Sun., 6AM –
midnight midnight midnight 10PM
Reservations One day in advance, One day in advance, One day in advance, One day in advance, Two working days in
between 8:00 AM between 7:00 AM – Mon.-Sun., 8:00 AM- Mon.-Sun., 8:00 AM- advance between
AND 3:00 PM 3:30 PM 3:00 PM 3:00 PM 8:30 and 3:00, Mon.-
Fri.
Trip Limits Age 60-64 requires None None; any number For medical
authorization for of trips for any (physical and
medical trips. Age No trip purpose No trip purpose purpose anytime behavioral health)
65 and older – four restrictions restrictions within hours of services only; no
one-way medical operation. emergency or
trips per month; care ambulance service;
mgmt., as needed; children under age
grocery shopping, 12 must be
once per week; adult accompanied by
day services, as parent or
prescribed by CM; responsible adult.
senior center, daily
on request
Ticket Prices and Book of 20 tickets: No tickets – Fare is No tickets – Fare is No tickets – Fare is Free - NA
Ticket Colors $5.00 ($0.25 /ticket) paid through the use paid through the use paid through the use
Light Blue of an electronic of an electronic of an electronic
purse (E-Purse) purse (E-Purse) purse (E-Purse)
Minimum Grocery shopping or Minimum one way Ride to a bus stop - Minimum one way Free
Fares/Escort Policy senior center trips, fare $2.25 $2.00 one way. fare - $2.52 Escorts - Free but
three tickets each Maximum one way Direct trip from Maximum one way must be authorized
way fare $4.48 home to destination fare - $6.30 by MATP
Medical minimum one way - Escort Fare - $2.50
Age 60-64 – 11 If required, personal $3.00 – Maximum one way.
tickets each way assistant rides free $9.00 Call ACCESS for
Age 65 and over – 6 fares to Airport and
tickets each way Companion – Same out of Allegheny
fare as eligible rider County.
Escort: Free, as
needed for medical
trips
Phone Numbers 412-562-5385 (OPT) 412-562-5353 412-562-5353 412-562-5353 1-888-547-MATP
412-350-4083 PA Relay – PA Relay – PA Relay – MATP 162871
(AC/AAA) (800) 654-5984 (800) 654-5984 (800) 654-5984
Revised 12/10
2010 Allegheny County Senior Resource Guide

Housing Options
Housing Options for Seniors
As we mature in years and our lifestyles change, we may also
consider changing residences—either out of choice or need.
Perhaps you want to downgrade to a more maintenance-free
home or live in a community with others who share similar
interests. Or maybe you need help with a health concern or
other personal care. In any event, the type of housing you
choose is crucial for your future contentment, comfort and
safety.
Housing Options
Fortunately, these days, older adults have an array of living

arrangements to choose from, and understanding all your
options is the first step in making a choice that is right for
you. This section of the Resource Guide can help you to
understand the various types of housing options so you can
make an informed decision.
Personal Care Homes/Assisted Living
Personal Care Homes and Assisted Living facilities are for
older adults who need some in-home, non-medical assis-
tance but don’t require the level of continuous care that a
nursing home offers. This type of housing option typically
provides help with things like meals, bathing, housekeep-
ing and other needs. The important thing is to match, as
closely as possible, the assisted living arrangements with
the senior’s needs and desires. The living quarters are
usually private apartments or individual living spaces with
common areas for socializing with other residents.
Nursing Homes
Nursing homes are for seniors in need of 24-hour skilled
nursing care. They can be freestanding or part of a senior
community, and they provide a lot of the same care op-
DOM Care tions offered in other senior communities such as room
and board, personal care, and protection and supervision.
Domiciliary Care is an adult foster care program that matches The length of stay can be short-term or long-term, and the
people who cannot live independently with individuals or level of care generally falls under three categories—basic
families who are willing to open their homes for caregiving. care, skilled care and sub-acute care—depending on how
For more details, see page 8. comprehensive the resident’s needs are.
Public Housing Continuing Care Retirement Community (CCRC)
In the first part of this section, you will find information about These communities allow seniors to “age in place” with flex-
senior apartments for rent in our area. This form of public ible accommodations that are designed to meet health and
housing is appropriate for eligible income eligible seniors, housing needs as these needs change over time. Residents
families and persons with disabilities. sign a long-term contract that offers housing, services and
medical care—usually all in one location. This allows resi-
Independent Living dents to remain in familiar settings as they grow older.
Independent residential communities are perfect for older
adults seeking an active yet hassle-free lifestyle. These
residences can be apartments, condos or cottages that offer
services and features suitable for retirees, such as housekeep-
ing and laundry, social programs, transportation services,
organized outings and limited medical services.
Choosing a Personal Care/Assisted Living or

Nursing Home
The next part of this section is geared towards those who
are transitioning from living independently into a residence
where they can receive help with daily living activities that
they may no longer be able to do on their own.

Things to Consider When Choosing an Apartment
So, you’ve decided to downsize and find an affordable, easy-to-maintain apartment. Here are some things to consider when
apartment hunting:

Inside the Apartment Yes No Comments
• Storage: Does it offer plenty of closet space and
cupboards?
• Stairs: If climbing stairs is an issue, look for a
ground-level apartment.
• Cabinet and counter height: Are these the right
height for you?
• Bathrooms: Do the shower or tub arrangements
suit your current and future needs? Are there grab
bars?
• Utilities: What utilities are included in the rental
price and which ones are not?
Outside the Apartment
• Parking: is it convenient to your living unit? Is there
adequate lighting and security in the parking area?
• Location: Is the apartment close to shopping,
public transportation, medical facilities and other
services?
• Security: Is there an intercom to the front door of
the building?
• Amenities: does the complex offer laundry service,
pool, clubhouse?
Additional Notes:____________________________________________________________________________________________
____________________________________________________________________________________________________________
___________________________________________________________________________________________________________
_________________________________________________________________________________________________________

Senior Apartments
P
ublic housing is rental housing provided to income eligible families, seniors and persons with disabilities. Public hous-
ing comes in all sizes and types – from single-family houses to high-rise apartments for seniors. A resident in public
housing may either pay 30-40 percent of the adjusted gross income to rent, or a flat fee based on the unit for which
they qualify. The type of payment depends on the way the building is funded, so contact each building for information.
Homewood House Roosevelt Arms

Pennsylvania Housing Finance Agency (PHFA) 607 Penn Ave.
7130 Frankstown Ave.
Affordable Apartment Locator
Homewood, PA 15208 Pittsburgh, PA 15222
(412) 429-2842
www.phfa.org/pal (412) 244-8161 (Downtown)
Senior Apartments
(412) 434-1425
The Apartment Locator is a free service that links consum- Silver Lake Commons
ers to affordable housing options throughout the state. The 6935 Frankstown Ave. May Building
above website offers information about apartment locations, Homewood, PA 15208 111 Fifth Ave.
rental prices, accessibility features, development amenities, (412) 362-0165 Pittsburgh, PA 15222
current vacancies and waiting lists. (Downtown)
I W Abel Place (412) 471-4726
4720 Hatfield St.
Christopher Smith Terrace Lawrenceville, PA 15201 Fred T. Finello Pavillion
Central 2829 Bedford Ave. (412) 687-7120 3206 Niagara St.
Sylvania Place Hill District, PA 15219 Pittsburgh, PA 15213
(412) 682-2024 St. Augustine Plaza (South Oakland)
29 Sylvania St.
230 36th St. (412) 456-5000
Beltzhoover, PA 15210 Ebenezer Towers Lawrenceville, PA 15201
(412) 829-3910 420 Dinwiddie St. Carson Retirement
(412) 683-6155
Hill District, PA 15219 Residence
Lambeth Apartments Eva P. Mitchell
(412) 391-9465 2850 East Carson St.
4003 Penn Ave. 1621 Lincoln Ave.
Bloomfield, PA 15224 K. Leroy Irvis Towers Pittsburgh, PA 15203
Pittsburgh, PA 15206 (South Side)
(412) 682-1151 715 Mercer St. (Lincoln-Lemington)
Hill District, PA 15219 (412) 481-0700
Laurentian Hall (412) 363-4169
(412) 765-1008 Carson Towers
5321 Penn Ave. Pennsylvania-Bidwell
Pittsburgh, PA 15224 Milliones Manor 2117 East Carson St.
High-Rise Pittsburgh, PA 15203
(Bloomfield/Garfield) 2827 Bedford Ave.
Hill District, PA 15219 1014 Sheffield St. (South Side)
(412) 361-4462 Manchester, PA 15233
(412) 681-6350 (412) 431-8232
Harriet Tubman Terrace (412) 456-5000
550 Negley Run Blvd. The Legacy Morse Gardens
2121 Centre Ave. Bellefield Dwellings 2416 Sarah St.
East Liberty, PA 15206 4400 Centre Ave.
Hill District, PA 15219 Pittsburgh, PA 15203
(412) 363-8422 Oakland, PA 15213
(412) 281-8199 (South Side)
Pennley Commons (412) 621-1132 (412) 456-5000
Western Manor, Inc.
5601 Penn Ave. 2851 Bedford Ave. Parkview Manor
East Liberty, PA 15206 John Paul Plaza
Hill District, PA 15219 3250 Parkview Ave. 1005 Herron Ave.
(412) 362-2040 (412) 681-4056 Oakland, PA 15213 Polish Hill, PA 15219
Greenfield Terrace (412) 621-7863, ext. 10 (412) 683-5850
Homestead Apartments
Apartments 441 East Eighth Ave. William Moorhead Tower
3909 Raff St. Forward Shady
Homestead, PA 15120 375 N. Craig St.
Greenfield, PA 15207 (412) 462-1441 Apartments
Oakland, PA 15213 5841 Forward Ave.
(412) 421-1016 (412) 681-3709
Second Baptist Senior Squirrel Hill, PA 15217
Hazelwood Towers Apartments Perrysville Plaza (412) 521-3065
111 Tecumseh St. 128 W. 12th Ave. 2403 Perrysville Ave.
Hazelwood, PA 15207 Homestead, PA 15120 Murray Towers
Pittsburgh, PA 15214 2825 Murray Ave.
(412) 421-2000 (412) 829-3910
(412) 322-0888 Squirrel Hill, PA 15217
Allegheny Union Baptist Bennett Place (412) 456-5000
Riverview Towers
2700 Centre Ave. 7245 Bennett St.
Homewood, PA 15208 52 Garretta St.
Hill District, PA 15219 Pittsburgh, PA 15217
(412) 683-8059 (412) 242-9977
(412) 521-7876

Senior Apartments
East Fairmont Apartments Methouse Plum Creek Acres
5461 Penn Ave. 111 Caroline St. 501 Center - New Texas Rd.
Berg Manor Garfield, PA 15206 Munhall, PA 15120 Plum, PA 15239
40 Holland Ave. (412) 362-6080 (412) 461-2993 (412) 795-2191
Braddock, PA 15104 Munhall Retirement
North Aiken Apartments Port Vue Apartments
(412) 823-9200 5330 North Aiken Court Residence
1000 Andrew St. 1810 Myer Ave.
Brinton Towers Garfield, PA 15206
Munhall, PA 15120 Port Vue, PA 15133
3000 Locust St. (412) 661-1075
(412) 462-3200 (412) 823-9200
Senior Apartments
Braddock Hills, PA 15221 Bernice Crawley Manor/
(412) 824-9000 Glen Hazel St. Therese Plaza Swissvale Towers
945 Roselle Court 4 St. Therese Ct. 1826 Monongahela Ave.
G.W. Carver Apartments Munhall, PA 15120 Swissvale, PA 15218
Glen Hazel, PA 15207
565 Reed St. (412) 462-2319 (412) 351-6031
(412) 456-5000
Clairton, PA 15025
(412) 233-9544 Fifth Avenue Commons General Braddock Towers Pennshaw Estates
1205 Fifth Ave. 620 Sixth St. 101 Shaw Ave.
Grant Towers McKeesport, PA 15132 North Braddock, PA 15104 Turtle Creek, PA 15145
100 Grant Ave. (412) 678-0488 (412) 351-1360
(412) 823-9200
Duquesne, PA 15110 Shady Park Place
(412) 466-3222 Grandview Apartments Beechtree Commons
415 Lobinger Ave.
2130 Grandview Ave. 6460 Leechburg Rd.
North Braddock, PA 15104
Harry S. Truman McKeesport, PA 15132 Verona, PA 15147
(412) 271-7132
Apartments (412) 673-6942 ext. 6 (412) 798-5589
25 North Second Ave. Parkledge Arms
Isbir Manor 1600 Rosedale St. Heritage Park
Duquesne, PA 15110
Building 17 North Versailles, PA 15137 1301 Delaware Ave.
(412) 466-8550
11th and Market (412) 823-9223 White Oak, PA 15131
Miller Avenue McKeesport, PA 15132 (412) 823-9200
Apartments (412) 673-1289 ext. 4 Munroe Towers
101 Delaware Ave. The Oaks Retirement
16 Miller Ave. McKeesport Towers Oakmont, PA 15139 Residence
Duquesne, PA 15110 601 Sixth St. (412) 828-1820
(412) 829-3910 2967 Jacks Run Rd.
(412) 673-6942 ext. 218 Duff Manor White Oak, PA 15131
Summit Retirement 50 Duff Rd. (412) 675-0412
Residence Midtown Plaza Penn Hills, PA 15235
125 South Sixth St. 516 Sinclair St. (412) 243-5555 Douglas Plaza Apartments
Duquesne, PA 15110 McKeesport, PA 15132 2407 Laketon Rd.
Jefferson Manor Wilkinsburg, PA 15221
(412) 466-7755 (412) 664-1940
201 Jefferson Dr. (412) 241-8280
Bessemer Terrace Steelview Manor Penn Hills, PA 15235
Apartments Apartments (412) 241-0289 Gable Ridge
850 Main St. 501 Pirl St. 8000 Beacon Hill Dr.
Penn Arbors
Pittsburgh, PA 15112 McKeesport, PA 15132 10918 Frankstown Rd. Wilkinsburg, PA 15221
(East Pittsburgh) (412) 673-6942 ext. 3 Penn Hills, PA 15235 (412) 241-9474
1 (800) 238-7555 Versailles Apartments (412) 247-4973
Shields Building
Electric Avenue 4626 Walnut St. Penn Hills Senior Housing 822 Wood St.
Apartments McKeesport, PA 15132 100 Lavender Heights Court Wilkinsburg, PA 15221
325-B Electric Ave. (412) 823-9200 Penn Hills, PA 15235 (412) 884-2700
Pittsburgh, PA 15112 (412) 798-1341
Versailles Archer Wood Towers
(East Pittsburgh) Apartments Broadview Manor 810 Wood St.
(412) 823-9223 3221 Versailles Ave. 270 Broadway Ave. Wilkinsburg, PA 15221
McKeesport, PA 15132 Pitcairn, PA 15140
Forest Hills Senior (412) 244-8180
(412) 829-3910 (412) 823-9200
Apartments Wilmerding Apartments
2111 Ardmore Blvd. East Boros Apartments Bry-Mard Apartments
4165 Ivanhoe Dr. 8630 Bricelyn St. 314 Commerce St.
Pittsburgh, PA 15221 Wilmerding, PA 15148
(Forest Hills) Monroeville, PA 15146 Pittsburgh, PA 15221
(412) 856-7480 (412) 241-2543 (412) 823-3472
1 (800) 238-7555

Senior Apartments
North Northside Coalition West Deer Manor Gualtieri Manor
Senior Housing 40 McKrell Rd. 2125 Los Angeles Ave.
Metowers 1500 Brighton Place Russellton, PA 15076 Beechview, PA 15216
1001 New Brighton Rd. Pittsburgh, PA 15212 (412) 243-5555 (412) 456-5000
Avalon, PA 15202 (North Side)
1 (800) 238-7555 Shaler Oaks Germaine Harbor
(412) 734-4111
1122 Mt. Royal Blvd. 100 Germaine Ln.
Fremont Square Northview Heights Shaler, PA 15223 Bethel Park, PA 15102
50 S. Fremont Ave. High-Rise (412) 487-9401
(412) 833-9818
533 Mt. Pleasant Rd.
Senior Apartments
Bellevue, PA 15202 Granada Apartments

(412) 761-0731 Pittsburgh, PA 15214 St. Thomas More Manor
(North Side) 1313 Middle St.
1000 Oxford Dr.
Blawnox Apartments (412) 456-5000 Sharpsburg, PA 15215
Bethel Park, PA 15102
701 Center Ave. (412) 781-1844
Pressley St. High-Rise (412) 833-2410
Blawnox, PA 15238
(412) 828-0139 601 Pressley St. Sharpsburg Tower
Pittsburgh, PA 15212 Creedmoor Court
601 Main St.
Brackenridge Hall (412) 456-5030 Sharpsburg, PA 15215 1050 Creedmoor Ave.
887 First Ave. (412) 784-0600 Brookline, PA 15226
Steelworkers Tower (412) 344-1540
Brackenridge, PA 15014 2639 Perrysville Ave.
(724) 226-1106 Springdale Manor
Pittsburgh, PA 15214 504 Pittsburgh St. Parkside Manor
Lynn Williams (412) 321-2460 1306 Brookline Blvd.
Springdale, PA 15144
Apartments The Allegheny (724) 274-7303 Brookline, PA 15226
3710 Brighton Rd. 401 West Commons Dr. (412) 343-2770
Brighton Heights, PA 15212 Pittsburgh, PA 15212 St. Ambrose Manor
(412) 734-4229 1235 Yetta Ave. Daniel A. Pietragallo/
(412) 322-7872
Spring Hill, PA 15212 Carrick Regency
Riverview Manor Upper Rooms 2129 Brownsville Rd.
(412) 322-2111
1500 Letort St. 2344 Perrysville Ave. Carrick, PA 15210
Brighton Heights, PA 15212 Pittsburgh, PA 15214 Dalton’s Edge (412) 456-5030
(412) 734-0741 (412) 224-6692 700 Second Ave.
Tarentum, PA 15084 Dormont Place
Sheptytsky Arms West Park Court
710 West North Ave. (724) 226-9091 2900 Belrose Ave.
3505 Mexico St.
Pittsburgh, PA 15212 Dormont, PA 15216
Brighton Heights, PA 15212 Rachel Carson Hall
(412) 766-8802 (North Side) (412) 829-3910
135 Second Ave.
(412) 231-2636
Etna Commons Tarentum, PA 15084 Baptist Manor
21 Hickory St. North Hills Highlands (724) 226-1114 493 Castle Shannon Blvd.
Etna, PA 15223 100 Felicity Dr. Mt. Lebanon, PA 15234
Ross Township, PA 15237 West View Towers (412) 563-6566
(412) 782-2711
(412) 366-3300 808 West View Park Dr.
Alverno Apartments West View, PA 15229 Bower Hill III
Perrytown Place (412) 931-6373
98 Hawthorne Rd. 1150 Bower Hill Rd.
Highland Pines Dr.
Millvale, PA 15209 Mt. Lebanon, PA 15243
Ross Township, PA 15237 Alexis Manor
(412) 821-7080 (412) 366-6311 (412) 279-8080
10100 Old Perry Hwy.
Lloyd McBride Court Robert J. Corbett Wexford, PA 15090 Twin Towers
614 Lincoln Ave. 175 Corbett Ct. (724) 935-7411 314 Washington Rd.
Millvale, PA 15209 Ross Township, PA 15237 Mt. Lebanon, PA 15216
(412) 821-4474 (412) 366-6150 South (412) 341-3622
Pine Ridge Heights RossHill Retirement
Baldwin Towers Ormsby Manor
892 Veterans Lane Residence
200 Knoedler Rd. 113 Ormsby Ave.
Natrona Heights, PA 15065 7500 Ross Park Dr.
(724) 294-0080 Baldwin, PA 15236 Mt. Oliver, PA 15210
Ross Township, PA 15237
(412) 847-0161 (412) 653-4407 (412) 829-3910
Arch Court Apartments
1310 Arch St. Towne North Apartments Beechview Manor St. Justin Plaza
Pittsburgh, PA 15212 99 Corbett Ct. 1926 Pauline Ave. 120 Boggs Ave.
(North Side) Ross Township, PA 15237 Beechview, PA 15216 Mt. Washington, PA 15211
(412) 231-4121 (412) 367-9494 (412) 571-2999 (412) 381-3941

Senior Apartments ALLEGHENY
Sweetbriar Place Crafton Plaza
COUNTY
211 Sweetbriar St. 25 E. Crafton Ave. HOUSING
Mt. Washington, PA 15211
(412) 431-0211
Crafton, PA 15205
(412) 922-5544
AUTHORITY
625 STANWIX STREET, 12TH FLOOR
Sycamore Street Crafton Towers PITTSBURGH, PA 15222
Apartments 1215 Foster Ave.
124 W. Sycamore St. Crafton, PA 15205
Mt. Washington, PA 15211 (412) 921-5057
Senior Apartments
(412) 829-3910
Noble Towers
2440 Baldwick Rd.
Richard Caliguiri/ Green Tree, PA 15205
Allentown Plaza (412) 921-9087
801 E. Warrington Ave.
Pittsburgh, PA 15210 Leetsdale Hi-Rise
(412) 456-5030 27 Spencer St.
Leetsdale, PA 15056
South Hills Retirement (724) 226-7116
Residence
125 Ruth St. Leo Meyer Manor
Pittsburgh, PA 15211 1015 Church Ave. Homestead Partnership, Homestead, PA
(412) 481-0700 McKees Rocks, PA 15136
(412) 331-8000
West Mifflin Manor
2400 Sharp Ave. Ohioview Tower
West Mifflin, PA 15122 250 Jefferson Dr.
(412) 466-4111 McKees Rocks, PA 15136
(412) 331-4633
West Robinson Manor
Bridgeville Towers 1 Robinson Manor Blvd.
479 Banks St. Ext. McKees Rocks, PA 15136 Jefferson Manor, Penn Hills, PA
Bridgeville, PA 15017 (412) 490-9545
(412) 221-6674 North
Sto-Rox Plaza
Goodwill Manor Housing 731 Chartiers Ave. Blawnox Apartments
McKees Rocks, PA 15136 412-828-0139
601 McMillen St. ��
Bridgeville, PA 15017 (412) 331-4112 412-366-6150
(412) 257-4844 Springdale Manor
WoodCrest Retirement Model Unit 724-274-7303
Goodwill Villa Residence Kitchen West View Towers
617 McMillen St. 1502 Woodcrest Ave. 412-931-6373
Bridgeville, PA 15017 Moon, PA 15108
(412) 257-4180 (412) 264-0918 South
G.W. Carver Hall
Carnegie Retirement Goodwill Plaza 412-233-9544
Residence 612 Hillsboro St. ��
200 Railroad Ave. Sheraden, PA 15204 412-466-4111
Carnegie, PA 15106 (412) 771-0122 Model Unit
(412) 276-0102 Bath ��
Elliott Heights Homestead Partnership
Honus Wagner Plaza ��
1110 Steuben St. 412-462-1441
One Third Ave. ��
West End, PA 15220 ��
Carnegie, PA 15106 412-241-0289
(412) 920-7181 ��
(412) 276-8899 John Fraser Hall
�� 412-823-3472
West Lake Apartments ��
Coraopolis Towers Wilmerding Apartments
1015 Crucible St. ��
951 First Ave. 412-823-3472
Coraopolis, PA 15108 West End, PA 15220
(412) 262-5522 (412) 829-3910 “You’ll Be Glad To Call It Home!”
www.achsng.com 412-402-2487

The Avenue Apartments Call any one of our community housing specialists to schedule a
personal tour and discover why you will soon be calling us HOME!
North Hills Highlands – Our NEWEST Community –

Phase II Opens Spring 2011
325 Braddock Ave., Braddock, PA 15104
(412) 636-9655
Christopher A. Smith Terrace
100 Felicity Dr., Pittsburgh, PA 15237 • (412) 366-3300

Pennrose Management Company
Affordable rent for seniors on a fixed income.*
2829 Bedford Ave., Pittsburgh, PA 15219 *Current income guidelines apply.
(412) 682-2024 www.pennrose.com • TTY/TDD: 1 (800) 545-1833 ext. 646
Shaler Oaks Gable Ridge

An Affiliate of:
Quality Living Where

Rent is Based on Income!
HUD Subsidized
AFFORDABLE SENIOR APARTMENTS FOR THOSE 62 YEARS OF AGE
OR OLDER AND/OR THOSE WHO ARE MOBILITY IMPAIRED
 One-bedroom floor plan

 Controlled access
8000 Beacon Hill Dr., Wilkinsburg PA. 15221
 Meal program affiliate
 Community room
 Service coordinator
Elliott Heights
 Elevator
Accepting  Utility allowance
Applications Welcome home to  On-site laundry room

Shaler Oaks!  Access to public transportation
 Maintenance-free
Since 1961, combining  Emergency call system

compassion with  Individual climate control
professionalism in our
ministry of housing and  Internet access
supportive services to 1110 Steuben St., Pittsburgh PA. 15220
older adults.  Small pets welcome
 Covered patio
Shaler Oaks Alia Carter, Senior Manager
1122 Mt. Royal Blvd
Pittsburgh, PA 15223 (412) 920-7181
(412) 487-9401 Apartments for 62 and Older
In accordance with Federal Law and US Department of Housing of Urban Development policy, this community is prohibited from Rent is based on income. HUD subsidized.
discrimination on the basis of race, color, national origin, sex, age or disability. (Not all prohibited bases apply to all programs).

ATTENTION
SENIORS
Tired of paying high utility bills?
Property maintenance getting the best of you?
If you answered yes to the above questions-

McKeesport Housing Authority has a solution for you!
We currently have vacancies in our senior high-rises!

All utilities are included and rent is based on your income!
✦ Have a dog or cat?

You can bring them with you!
✦ Secure Building
✦ On-Busline
✦ Near Business District
Call McKeesport Housing Authority at (412) 673-6942 Ext. 218
An Affiliate of:
Sharpsburg Tower Steelworkers Tower

2639 Perrysville Ave., Pittsburgh, PA 15214
Quality Living Where
Accepting applications for efficiency and
Rent is Based on Income! one-bedroom apartments • Section 8 certified
HUD Subsidized • Equipped kitchen, W/W carpet, A/C,
AFFORDABLE SENIOR APARTMENTS FOR THOSE 62 YEARS OF AGE laundry facilities, lounge area,
OR OLDER AND/OR THOSE WHO ARE MOBILITY IMPAIRED
community room and balconies.
 One-bedroom floor plan
Call (412) 321-2460 or email steelworkers@ehdoc.org
 Controlled access
Accepting
 Meal program affiliate
Applications IW Abel Place
 Community room
4720 Hatfield St., Lawrenceville, PA 15201
 Service coordinator
Accepting applications for
 Elevators
one-bedroom apartments.
 Utilities included in rent
Welcome home to Sharpsburg Tower!
• HUD subsidized rent based on income
 On-site laundry rooms • Equipped kitchen, w/w carpet,
 On bus line air conditioning, laundry facilities,
and community room.
WE ARE LOCATED IN THE BEAUTY AND Since 1961, combining
COMFORT OFPITTSBURGH. WE HAVE VERY
NICE APARTMENT HOMES FOR SENIORS
compassion with
professionalism in our ministry
Call (412) 687-7120 or email iwabel@ehdoc.org
62 AND BETTER AND/OR THOSE WHO ARE
MOBILITY IMPAIRED. WELCOME HOME TO of housing and supportive
SHARPSBURG TOWER. services to older adults.
Sharpsburg Tower
601 Main Street Eligibility: 62 years old or in need of
features of an accessible unit
(412) 784-0600
In accordance with Federal Law and US Department of Housing of Urban Development policy, this community is prohibited from
• Equal Housing Opportunity
discrimination on the basis of race, color, national origin, sex, age or disability. (Not all prohibited bases apply to all programs).

Beechtree Commons
6460 Leechburg Rd. Verona PA. 15147
62 and Older
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Rent is based on income. HUD subsidized.
Lloyd McBride Court

614 Lincoln Ave., Millvale, PA 15209 Feel “at home” . . .
• Affordable housing for seniors
62 years of age and older.
• HUD subsidized rent based on income
• Income limitations apply.
Beechview Manor
Elderly hi-rise
• Equipped kitchen, w/w carpet, a/c,
laundry facilities and community rooms. 1926 Pauline Ave., 15216
Come see all that we have to offer! (412) 571-2999
Call (412) 821-4474
• One Bedroom and
Lynn Williams Apartments Efficiency Apartments
3710 Brighton Rd., Pittsburgh, PA 15212 • Secure Building • Equipped Kitchen
• Affordable housing for seniors • A/C • W/W Carpeting
62 years of age and older. • Laundry Facilities
• HUD subsidized rent based on income • Handicapped Accessible
• Income limitations apply.
• On-site manager
• Equipped kitchen, w/w carpet, a/c,
laundry facilities and community rooms. Must be 62 years of age and
Come see all that we have to offer! be Section 8 Housing eligible
Call (412) 734-4229

Summit Retirement Residence
South Hills Retirement Residence
Discover�the�Difference…�
a.m. Rodriguez Associates inc.
and CMS Management proudly present
�
Carnegie Retirement Residence Carson�Retirement�Residence�

2850�East�Carson�Street�*�Pittsburgh,�PA��15203�*�412�481�0700�
Carnegie�Retirement�Residence�
Beautiful, Affordable 200�Railroad�Avenue�*�Carnegie,�PA��15106�*�412�276�0102�
Senior Apartments Summit�Retirement�Residence�
Near You! 125�South�Sixth�Street�*�Duquesne,�PA��15110�*�412�466�7755�
Munhall�Retirement�Residence�
1000�Andrew�Street�*�Munhall,�PA��15120�*�412�462�3200�
RossHill�Retirement�Residence�
7500�Ross�Park�Drive�*�Pittsburgh,�PA��15237�*�412�847�0161�
The�Oaks�Retirement�Residence�
2967�Jacks�Run�Road�*�White�Oak,�PA��15131�*�412�675�0412�
WoodCrest�Retirement�Residence�
1502�Woodcrest�Avenue�*�Moon,�PA��15108�*�412�264�0918�
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AND�
Munhall Retirement Residence
OUR�NEWEST�LOCATION�
South�Hills�Retirement�Residence�
125�Ruth�Street�*�Pittsburgh,�PA��15211�*�412�481�8100�
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Affordable�rents�include�utilities.�
TDD:��1�800�545�1833 �
www.cmshousing.com�
The Oaks Retirement Residence MORE�THAN�JUST�A�PLACE�TO�LIVE!�

SUPPORTIVE HOUSING MANAGEMENT SERVICES, INC.
Leasing is available in your area.

We provide assisted and unassisted
rental housing for families,
seniors (ages 62 and older),
and for persons with disabilities.
Ask about our independent living

rental units in the following areas:
McKeesport • East Pittsburgh • Clairton
• North Huntingdon • Forest Hills
• North Side • Homestead
• and surrounding communities.
For application and assistance:

803 East Pittsburgh Plaza, East Pittsburgh, PA 15112
(412) 829-3910 • 1 (800) 238-7555 • www.actionhousing.org
Equal Housing Opportunity
If you are a person with a disability and need

assistance, please call the HACP 504/ADA
Compliance Office at 412-456-5282.
Housing Authority To inquire about housing

opportunities with the
Housing Authority of the
of the City of Pittsburgh City of Pittsburgh, contact
Occupancy Department:
100 Ross Street
QUALITY. AFFORDABLE. HOUSING. Pittsburgh, PA 15219
412-456-5030
A. Fulton Meachem, Jr.
www.hacp.org Executive Director

Why Wait?
Start now to enjoy life at a vibrant apartment community and leave behind your
worries about snow shoveling, lawn upkeep or other home maintenance repairs.
Dedicated to meeting the needs of income-eligible older adults, SeniorCare Network
manages many award-winning apartment communities in various rural and urban
settings. Enjoy the chance to make new friends, along with many other benefits:
  Most utilities included in rent

  Service coordinator to support residents
  Small pets welcome
Visit www.SrCare.org or call today to arrange a personal visit or obtain

an application for making a SeniorCare Network community your home.
Apartments located in these local neighborhoods:

East Liberty  Garfield  Glenshaw  Homewood  Manchester  McKeesport  Munhall
Mt. Washington  Natrona Heights  Plum  Robinson  Squirrel Hill  Verona
TTY 711
herever you call home. www.SrCare.org 412-828-5600
Riverview Manor
Affordable, Comfortable Retirement Living
1500 LeTort St., Pittsburgh, PA 15212
(412) 734-0741 • www.ncr.org
Dave Carlton • (Property Manager)
• HUD Subsidized
• Spacious one-bedroom floor plans
• Controlled access building Upper Rooms
One-Bedroom
• Emergency call system NOW
Apartment Homes LEASING! At Upper Rooms you will have . . .
• On-site laundry
• OffSpacious, Peaceful,
street parking One Bedroom Apartment
Affordable. ��
• Service coordinator ��
Rent is based on income guidelines . ��
• Two elevators ��
Affordable living for seniors age 62+
• Top-notch maintenance ��
��
• Small HUD
petsSubsidized
welcome
Spacious one-BR floor plans
Stop in for a tour
Rent is based on income.
Controlled access buidling
Emergency call system
Reformed Presbyterian Home
2344 Perrysville Avenue, Pittsburgh, PA 15214
On-site laundry
Off street parking
Affordable living for seniors age 62 and older HUD subsidized housing for senior citizens 62 and older
Service coordinator
AnTwo elevators
affiliate of National Church Residences 412-224-6692
Top-notch maintenance
Small pets are welcome!
Independent Living
I
ndependent living communities are perfect for older adults who have the financial means to purchase or pay a monthly
fee for housing that is situated in an environment that offers various amenities. The more luxurious independent living
communities can include golf courses, swimming pools and health clubs along with services such as housekeeping, social
activities and transportation. Residences can range from apartments and condos to single-family and patio homes.
East The Village at St. Barnabas The Woodlands at The Devonshire of

5850 Meridian Rd. St. Barnabas Mt. Lebanon
Beatty Pointe Village Gibsonia, PA 15044 100 Laurel Oak Dr. 1050 McNeilly Rd.
700 Beatty Rd. (724) 443-0700 Valencia, PA 16059 Mt. Lebanon, PA 15226
Independent Living
Monroeville, PA 15146 (724) 443-0700 (412) 343-2200

Vincentian Villa
(412) 374-9000 870 Vincent Way Arrowood Independent
The Village at Hampton Fields
Presbyterian SeniorCare McCandless, PA 15237 4480 Mount Royal Blvd. Living
500 Rt. 909 (412) 364-6592 Allison Park, PA 15101 500 Lewis Run Rd.
Verona, PA 15147 Pleasant Hills, PA 15122
Lighthouse Pointe at (412) 492-8448
(412) 828-5600 (412) 466-0600
Chapel Harbor
Seneca Hills Village 500 Chapel Harbor Rd. Providence Point
O’Hara Twp., PA 15238 South 500 Providence Point Blvd.
5350 Saltsburg Rd.
Verona, PA 15147 (412) 781-2707 Scott Twp., PA 15243
(412) 793-1700 Bethel Park Retirement (412) 276-4500
Commons at Stonebrook
Village 2960 Bethel Church Rd. Vanadium Woods Village
811 Village Dr. Bethel Park, PA 15102 50 Vanadium Rd.
North Ross Twp., PA 15237 (412) 833-3220 Scott Township, PA 15017
(412) 630-2200 (412) 221-2900
Cumberland Woods Village Asbury Heights
Peebles Rd. Masonic Village 700 Bower Hill Rd. Friendship Village
Allison Park, PA 15101 1000 Masonic Dr. Mt. Lebanon, PA 15243 1290 Boyce Rd.
Sewickley, PA 15143 (412) 278-1300 Upper St. Clair, PA 15241
1 (800) 324-5523
(412) 741-1400 ext. 3530 (724) 941-3100
We’ve earned this lifestyle ...

How about you?
We’ve served our country, raised our family and worked hard to be
where we are today. We’ve earned every minute of our retirement -
and we’re not about to slow down now. That’s why we’ve chosen to
live in a great retirement community, where we have the time and
opportunity to enjoy life to the fullest. From great meals to great times,
we’re more active and more engaged in life than ever. We think you’d
love it here, too.
There’s everything here that you could want or need today,
tomorrow and always. So don’t miss an opportunity to visit - even if
it’s just to see what you’re missing. For a first-hand look at the lifestyle
you’ve earned, call or visit our community today.
Independent Living, Personalized Assisted Living

Exceptional Experiences Every DaySM
No Buy-In Fees! 1050 McNeilly Rd., Pittsburgh, Pennsylvania 15226

(412) 343-2200 • www.brookdaleliving.com
Exceptional Experiences Every Day is a Service Mark of Brookdale Senior Living Inc., Nashville, TN, USA.
® Reg. U.S. Patent and TM Office. 18720-RES01-1010

ST. BARNABAS COMMUNITIES
Retirement Living that’s Apart from the Ordinary!
The Woodlands The Washington Place The Village White Tail

at St. Barnabas at St. Barnabas at St. Barnabas Ridge
76 Camp Road, 5847 Meridian Road, 5850 Meridian Road, Paul Revere Court,
Valencia, PA 16059 Gibsonia, PA 15044 Gibsonia, PA 15044 Gibsonia, PA 15044
Spacious carriage homes 23 elegant efficiency apartments 252 one-, two- and three-bedroom Contemporary designs with
Part of a campus Concierge services from apartments first-floor master suites
filled with amenities hospitality hostesses Connected by indoor mall Conveniently located near Rt. 8
Home care available at all locations. Quality. Value. Options.

��
Part of:
www.stbarnabascommunities.com

World-Class Residences from a Leader
in World-Class Care
UPMC is known for its world-class care and now we’re extending that expertise to independent
and assisted living options. UPMC Senior Communities offers retirement living as it should be,
providing all the comforts of home with the care of UPMC you’ve come to expect. Our warm
and welcoming environment makes residents at UPMC Senior Communities feel right at home.
Independent Living Residences Assisted Living Residences

Beatty Pointe Village, Monroeville Canterbury Place, Lawrenceville
Cumberland Woods Village, McCandless Township Cumberland Crossing Manor, North Hills
Hampton Fields Village, Allison Park Seneca Manor, Penn Hills
Lighthouse Pointe Village, O’Hara Township Strabane Woods Manor, Washington
Seneca Hills Village, Penn Hills Weatherwood Manor, Greensburg
Strabane Trails Village, Washington
Vanadium Woods Village, Scott Township
To schedule a free lunch or to tour one of our beautifully designed

residences, call 1-800-324-5523 or visit upmcseniorcommunities.com.

Senior Lifestyle Connections, LLC
Do you know someone in need of Assisted Living or Personal Care?
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Choosing a Personal Care/Assisted Living or Nursing Home
P lacing a loved one in a personal care/assisted living or
nursing home can be an overwhelming and emotional
undertaking for both the individual being placed and the
How Much Will It Cost for Nursing Home Care?
The average monthly cost of nursing home care in Penn-
sylvania is about $7,000. Medicaid pays the cost of nursing
family and friends helping in the process. home care for people with limited incomes. Long-term care
Personal Care/Assisted Living and Nursing Homes
insurance, Medicare and private pay are ways in which to

If a person does not need supervision 24 hours a day, a per-
pay for care, so assess your financial situation.
sonal care home may be more suitable. A personal care home
provides lodging, food and personal care support services
(such as bathing and dressing) for those in need of care. First Steps for Prospective Residents
Finding a personal care/assisted living home or nursing home • Ask your doctor for a complete medical evaluation to
can be a difficult and confusing experience, so plan ahead; decide if a nursing home or personal care home place-
talk with family, friends, social workers, doctors and a local ment is right at this time.
ombudsman. Doing thorough research will satisfy you and
your loved one that the facility you have chosen will provide • If financial assistance is needed, contact the Allegheny
the best care and comfort possible. County Department of Human Services Area Agency on
Aging at (412) 350-5460 to request an assessment for
level of care.
How Much Will It Cost for an Assisted Living/
Personal Care Home? • Please consider that the process of locating a residence
The average cost of a personal care home ranges from $1,000 and filling out the necessary paperwork takes time, and
to $3,000 a month. This cost can be funded in several ways: many facilities have waiting lists. Whenever possible, give
private pay, with costs covered by the individual receiving the yourself ample time to plan in advance.
care; through Supplemental Security Income (SSI) where one
can apply for Personal Care Supplement; or through a “third • Speak to an ombudsman who has knowledge about the
party agreement” where an outside source (such as family or process.
friends) helps to pay for services.
• Consider location. Is it close to family and friends?
Each Day at Elmcroft,

we bring our Hearts to Work.
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Each Day at Elmcroft,
we bring our Hearts to Work.
Call to schedule a tour and
CallExperience
to schedule
the a tour and
Experience the Elmcroft Difference!
Elmcroft Difference!
ELMCROFT OF ALLISON PARK

An Assisted Living Community
2224 Walters Road, Allison Park, PA 15101
412-487-6925 www.ElmcroftAL.com ��

Choosing a Personal Care/Assisted Living or Nursing Home
Pennsylvania adopts guidelines for assisted living services if and when needed. These regulations went into
facilities effect on July 31, 2010 and about 50 ALRs in Pennsylvania
Many personal care homes advertise themselves as providing have officially been licensed for 2010-2011.
“assisted living” for the frail elderly and others with disabili-
Personal Care/Assisted Living and Nursing Homes

What this means is that seniors in long-term care settings can
ties, but the term has lacked a formal definition—until now. age where they are instead of being required to shuttle among
The long-term care industry, legislators and advocates for institutions. ALRs—which will have to meet more stringent
regulations than personal care homes for staffing, training and
older adults have spent years discussing the need for an
other practices—will be able to retain many residents in frail
intermediate assisted-living category, which means that the
health instead of relocating them to nursing homes.
facility offers a higher level of services than most personal
care homes but in a more homelike environment than nurs- Going forward, DPW intends to submit its application to the
ing homes. federal Centers for Medicare and Medicaid Services (CMS)
to make Pennsylvania the 39th state in the union to offer a
In June 2010, the Pennsylvania Independent Regulatory
Medicaid Waiver to eligible individuals receiving long-term
Review Commission (IRRC) approved the Pennsylvania
living services in a licensed ALR.
Department of Public Welfare’s (DPW) long-awaited regula-
tions on Assisted Living Residences (ALR). This regulation To learn more about the new ALR regulations, visit http://www.
establishes the minimum standards for licensure of ALRs to irrc.state.pa.us/Regulations/RegInfo.cfm?IRRCNo=2712 and
allow residents to age in place and be provided healthcare click on “Download Proposed Regulation.”
Researching a Personal Care/Assisted Living or Nursing Home

There is no need to be hesitant about paying a visit to a facility that you are considering for a loved one. Ask to be taken
on a guided tour of the home and be sure ask lots of questions. The following checklist from www.medicare.gov/Nursing/
Checklist.pdf may be helpful.
Basic Information Yes No Comments

• Comfort — Is the home clean, well lit, odor free and at a comfortable
temperature?
• Safety — Does the facility have an emergency plan for patients in case of
fire, flood or other disasters?
• Safety — Is it a safe environment with fire extinguishers, open pathways
and smoke detectors?
• Rooms — Are personal items displayed for each resident? Are call buttons
within easy reach? How many residents are in a room?
• Bathrooms — Are bathrooms clean and equipped with handrails and a call
button that is easy to reach?
• Dining — Observe mealtimes. If meals for the month are not posted, request
a copy. Does the food look and smell appetizing? Does the staff spend time
feeding residents and not rushing them through their meals?
• Social activities — Is an activities calendar posted? If not, request a copy.
Are there a variety of activities to meet the needs of your loved one?
• Staff — Is there enough staff to meet the residents’ needs? Are they visible
and willing to talk with you? Does the staff get residents up and dressed each
day? Is there a social worker and dietician on staff?
• Residents and family members — Ask residents and their family members what
they like most and least about the facility. Do residents appear to be content?
• Consult an ombudsman — Ombudsmen are employees of the Department
of Human Services who advocate for residents of nursing and personal care
homes, or consumers of any long-term care service. They are excellent re-
sources for obtaining information.
• Documents — Request from the administrator a copy of the state facility
inspection report. This affirms any deficiencies and the home’s overall ability
to meet state guidelines. Also request a written description of fees, services
and all charges required by the facility.

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Central
Forbes Road Nursing and Rehabilitation Center (412) 665-3232 $1,241 and up • • • • •
6655 Frankstown Ave. East Liberty, 15206
The Angelus Convalescent Center, 200 Amber St., Highland Park, 15206 (412) 362-6300 $1,529-2,995 • • • •
Southwestern Veterans Center, 7060 Highland Dr., Highland Park, 15206 (412) 665-6706 N/A • • •
Canterbury Place, 310 Fisk St., Lawrenceville, 15201 (412) 622-9100 Call • • • •
Schenley Gardens, 3890 Bigelow Blvd., Oakland, 15213 (412) 621-4200 $3,000 • • • •
Woodside Place, 1215 Hulton Rd., Oakmont, 15139 (412) 826-6500 $5,000-6,000 • • • • •
Norbert Personal Care Home, 2413 Norbert Dr., Overbrook, 15234 (412) 885-5202 $1,800-3,500 • • •
Assisted Living at Weinberg Village, 300 JHF Dr., Squirrel Hill, 15217 (412) 420-4000 Call • • • • • •
Weinberg Terrace, 5757 Bartlett St., Squirrel Hill, 15217 (412) 421-5757 $4,225-6,900 • •

East
Alice Davis Personal Care Home, 209 Sixth St., Braddock, 15104 (412) 351-4699 Call • • •
Autumn Commons, 1050 W. Grant Ave., Duquesne, 15110 (412) 469-9669 $1,028-1,550 • • •
Sycamore Estate, 717 Duquesne Blvd., Duquesne, 15110 (412) 466-6787 $2,200-2,400 • • • •
Mt. Vernon of Elizabeth, 145 Broadlawn Dr., Elizabeth, 15037 (412) 751-0430 $2,430-3,850 • • • • •
Juniper Village at Forest Hills, 107 Fall Run Rd., Forest Hills, 15221 (412) 244-9901 $2,150-5,225 • • • • •
Winters Haven Inc., 810 Monongahela Ave., Glassport, 15045 (412) 678-4628 $1,027-1,047 • • •
Agape Manor, 707 Union Ave., McKeesport, 15132 (412) 672-5678 $1,100 • • •
K and R Caring Hands PCH, 2105 Grandview Ave., McKeesport, 15132 (412) 672-4771 $35-65/day • • • •
Lighthouse Personal Care, 1007 Park St., McKeesport, 15132 (412) 896-1806 $1,022-1,250 • • • •
Lindsley’s Personal Care, 621 Petty St., McKeesport, 15132 (412) 678-1434 $1,100-2,400 • • • • •
McKees Pointe Lodge, 120 Sixth St., McKeesport, 15132 (412) 672-0662 $1,600 • • • •
Quiet Ridge Manor, 1318 Arch St., McKeesport, 15132 (412) 672-5212 $1,360-1,610 • • • • • •
Senior Care Plaza, 624 Lysle Blvd., McKeesport, 15132 (412) 664-1969 $1,950-2,600 • • •
The Palms at O’Neil, One Glenshire Lane, McKeesport, PA 15132 (412) 664-1000 $1,770-2,580 • • •
Arden Courts, 120 Wyngate Dr., Monroeville, 15146 (412) 380-1300 $4,900 all inclusive • • • • •
Autumn Ridge Assisted Living, 2560 Stroscheen Rd., Monroeville, PA 15146 (412) 856-1588 $2,100-3,000 • • •
Independence Court of Monroeville, 279 Center Rd., Monroeville, 15146 (412) 373-3030 Call • • • •
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The Cedars of Monroeville, 4363 Northern Pike, Monroeville, 15146 (412) 373-3900 $2,300-2,850 • • • • •
Sterling House of Penn Hills, 7151 Saltsburg Rd., Penn Hills, 15235 (412) 798-3400 $2,621-3,042 • • • •
Grainger House, 10960 Frankstown Rd., Penn Hills, 15235 (412) 241-7080 $86 and up daily • • • • • •
Huggins Personal Care Home, 1344 Laketon Rd., Pittsburgh, 15221 (412) 731-3631 $1,100-1,600 • • • •
Village at Pennwood, 909 West St., Pittsburgh, 15221 (412) 723-3662 Call • • •
Concordia at Ridgewood Place, 1460 Renton Rd., Plum Boro, 15239 (412) 798-1855 $2,635-3,255 • • • •
Hamilton Hills, 123 Hamilton Ave., Turtle Creek, 15145 (412) 823-1800 $1,730-2,200 • • •
Longwood at Oakmont, 500 Rt. 909, Verona, 15147 (412) 826-4800 Call
Seneca Manor, 5340 Saltsburg Rd., Verona, 15147 (412) 798-6000 $2,766-3,158 • •
Evening Star Personal Care Home, 200 Caldwell Ave., Wilmerding, 15148 (412) 823-1654 $1,700-2,800 • • • •
North
Concordia at Rebecca Residence, 3746 Cedar Ridge Rd., Allison Park, 15101 (724) 444-0600 Call • • •
Grace Manor at North Park, 9565 Babcock Blvd., Allison Park, 15101 (412) 367-4722 $3,000-5,000 • • •
Orion Assisted Living Residence, 2191 Ferguson Rd., Allison Park, 15101 (412) 492-9789 $2,100-3,300 • • • • • •
Elmcroft of Allison Park, 2224 Walters Rd., Allison Park, 15101 (412) 487-6925 Call • • • • •
New Hope Assisted Living, 300 Union Ave., Avalon, 15202 (412) 761-4673 $2,400-5,000 • • •
Favers Residential Care Home II, 574 Teece Ave., Bellevue, 15202 (412) 361-1132 $963-1,863 • • • • •
Marian Hall Home, 934 Forest Ave., Bellevue, 15202 (412) 761-1999 Call • • •
Senior Support Services II, 125 N. Balph Ave., Bellevue, 15202 (412) 761-3425 $1,400-2,800 • • • • •
Applewood Personal Care Home, 903 Morgan St., Brackenridge, 15014 (724) 224-1822 $1,950-2,200 • • • • •
Little Sisters of the Poor, 1028 Benton Ave., Brighton Heights, 15212 (412) 307-1100 Low income • •
Senior Support Services I, 1712 Termon Ave., Brighton Heights, 15212 (412) 766-3629 $1,000-1,400 • • • •
Shady Rest Hotel, 4026 Ohio River Blvd., Brighton Heights, 15212 (412) 766-7066 $1,300 • • • •
Allen Place, 3570 Brighton Rd., Brighton Heights, 15212 (412) 734-5717 Call • • • • • •
Amber Woods At Harmarvillage, 715 Freeport Rd., Cheswick, 15024 (724) 274-3770 $2,020 • • • •
Sunrise of Fox Chapel, 931 Rt. 910, Cheswick, 15024 (412) 767-5808 $3,390-5,130 • • • • • •

East Deer Personal Care Home, 967 Freeport Rd., Creighton, 15030 (724) 226-2331 $1,200-2,100 • • • •
Carole Timpani Personal Care Home, 5400 Turner Rd., Gibsonia, 15044 (724) 443-9066 $1,300 and up • • • •
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Fosnight Personal Care Home, 6005 Valencia Rd., Gibsonia, 15044 (724) 625-1530 $3,000-3,800 • • • • •
Windsor Place of Gibsonia, 3954 Gibsonia Rd., Gibsonia, 15044 (724) 443-3790 $2,000-3,600 • • • •
The Arbors at St. Barnabas, 5827 Meridian Rd., Gibsonia, 15044 (724) 625-4000 $1,900-4,500 • • • • • •
Hartwood Personal Care Home, 3666 Saxonburg Blvd., Indiana Twp., 15238 (412) 767-9403 $1,400-2,100 • • •
Sunrise of McCandless, 900 Lincoln Club Dr., McCandless, 15237 (412) 441-1241 Call
Vincentian Personal Care, 111 Perrymont Rd., McCandless, 15237 (412) 366-1039 Call • • •
Henderson House, 528-30 Pressley St., Northside, 15212 (412) 231-0350 Call • • •
Manna Personal Care Home, 27 Kenwood Ave., Northside, 15214 (412) 322-2853 Call • • • •
Reformed Presbyterian Home, 2344 Perrysville Ave., Pittsburgh, 15214 (412) 321-4139 $2,779-3,779 • •
The Haven at North Hills, One Windsor Way, Ross Twp., 15237 (412) 364-6411 Call • • • •

HCR ManorCare, 1125 Perry Hwy., Ross Twp., 15237 (412) 369-7887 $4,000-5,000 • • • •
Favers Residential Care Home I, One Cold Spring Dr., Ross Twp., 15237 (412) 361-1132 $963-1,863 • • • • •
Holy Family Manor Personal Care, 301 Bellevue Rd., Ross Twp., 15229 (412) 931-6996 $3,038-3,751 • •
St. Mary’s Courtyard, 211 Garnier St., Sharpsburg, 15215 (412) 784-8344 $1,700-2,600 • • •
Allegheny Valley Residence, 416 E. Seventh Ave., Tarentum, 15084 (724) 226-3602 $1,460-1,610 • • •
El-Shaddai Estates, 814 Western St., Tarentum, 15084 (724) 226-3606 $1,500-3,000 • • • •
The Pristine Pines of Wexford, 125 Brown Rd., Wexford, 15090 (724) 935-1266 $1,900-3,000+ • • • •
South
Atria South Hills, 5300 Clairton Blvd., Baldwin, 15236 (412) 884-1200 $2,500-4,900 • • • • • • Call
Oakleaf Personal Care Home, 3800 Oakleaf Rd., Baldwin, 15227 (412) 881-8194 $2,700-3,810 • • • Call
Paramount Senior Living at South Hills, 100 Knoedler Rd., Baldwin, 15236 (412) 650-3100 $2,100-5,250 • • • • Call
Ridgepointe Senior Living, 5301 Brownsville Rd., Baldwin, 15236 (412) 653-6870 $2,040-2,970 • • • • •
Paramount Senior Living at Bethel Park, 5785 Baptist Rd., Bethel Park, 15102 (412) 833-3500 $2,150-4,300 • • • •
Cambridge of Brentwood, 4220 Clairton Blvd., Brentwood, 15227 (412) 882-8400 $1,995-2,795 • • • •
Broadmore Senior Living, 3275 Washington Pike, Bridgeville, 15017 (412) 221-0202 $2,130 and up • • • • •
Country Meadows, 3560 Washington Pike, Bridgeville, 15017 (412) 257-4566 $1,850-5,500 • • • • Call
Washington Commons, 528 Dewey Ave., Bridgeville, 15017 (412) 257-1137 $1,800-3,290 • • • •
Fair Oaks, 2200 W. Liberty Ave., Brookline, 15226 (412) 344-9915 $3,500-4,000 • • • •
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Gracious Living, 3768 Willow Ave., Castle Shannon, 15234 (412) 563-4444 Call • • •
Marian Manor Corporation, 2695 Winchester Dr., Greentree, 15220 (412) 440-4303 $2,600-3,200 • • • •
Harbour Assisted Living of South Hills, 1320 Greentree Rd., Greentree, 15220 (412) 571-1300 Call
Arden Courts, 380 Wray Large Rd., Jefferson Hills, 15025 (412) 384-0300 Call • • • •
Asbury Place, 760 Bower Hill Rd., Mt. Lebanon, 15243 (412) 571-5660 $5,160-6,060 • • • • •
Asbury Villas, 730 Bower Hill Rd., Mt. Lebanon, 15243 (412) 571-5370 $4,470-9,270 • • • • • •
Baptist Homes Residence, 489 Castle Shannon Blvd., Mt. Lebanon, 15234 (412) 572-8247 $113-128/day • •
Concordia of the South Hills, 1300 Bower Hill Rd., Mt. Lebanon, 15243 (412) 278-1200 $3,816 • • • •
Laurel Heights, 700 Bower Hill Rd., Mt. Lebanon, 15243 (412) 341-1030 $3,900-5,580 • • • • • •
Spring Lane, 700 Bower Hill Rd., Mt. Lebanon, 15243 (412) 341-1030 $2,850-5,370 • • • • • •
The Devonshire of Mt. Lebanon, 1050 McNeilly Rd., Mt. Lebanon, 15226 (412) 343-2200 $2,740 • • •
Overlook Green Senior Living, 5250 Meadowgreen Dr., Pittsburgh, 15236 (412) 881-8300 $2,160-3,180 • • •
Southwestern Assisted Care, 502 Lewis Run Rd., Pleasant Hills, 15122 (412) 469-6955 $89-108/day • • •
Providence Point, 200 Adams Ave., Scott Township, 15243 (412) 489-3560 $137-189/day • • •
Mt. Vernon of South Park, 1400 Riggs Rd., South Park, 15129 (412) 655-3535 $2,600-3,100 • • • •
The Grand Residence, 45 McMurray Rd., Upper St. Clair, 15241 (412) 833-2500 $3,295-4,195 • • • •
Sunrise of Upper St. Clair, 500 Village Dr., Upper St. Clair, 15241 (412) 831-2200 $2,500 and up • • • • • •
Locust Grove Senior Community, 4043 Irene St., West Mifflin, 15122 (412) 461-7210 $2,196-4,148 • • • • • •
West
Chartiers Manor, 814 Chartiers Ave., McKees Rocks, 15136 (412) 250-2020 $1,600-2,400 • • • •
The Residence at Willow Lane, 30 Heckel Rd., McKees Rocks, 15136 (412) 331-6139 Call
Xavier Personal Care Home, 3 St. John St., McKees Rocks, 15136 (412) 331-6222 $1,048-1,240 • • • •
Green Valley Personal Care Facility, 590 Boggs School Rd., Moon Twp., 15108 (724) 457-7398 $2,000 • • • • • •
Molinaro Manor, 100 Rose Court, Oakdale, 15071 (724) 693-8336 $1,988 and up • • •
Masonic Village at Sewickley, 1000 Masonic Dr., Sewickley, 15143 (412) 741-1400 $3,690-4,890 • •
Pristine Pines of Franklin Park, 1600 Georgetowne Dr., Sewickley, 15143 (724) 935-1075 $1,900-4,500 • • • •

Lynn’s Personal Care Home, 3748 Windgap Ave., Windgap, 15204 (412) 331-0979 $1,200 and up • • •
123
A bright NEW answer
to the challenges of providing
the best in Senior Living!
A New Philosophy
A New Attitude
A New Way We Do Business
And a Brand New Look!
Call 412.364.6411
Today to arrange a personalized tour!
Or visit our web site

www.havenatnorthhills.com
for more information.
EQUAL HOUSING
OPPORTUNITY
Under New Management One Windsor Way, Pittsburgh, PA 15237
Helping Older People Make a Better Life. SM
T H E R E ’ S N O P L A C E Q U I T E L I K E AT R I A S O U T H H I L L S .
Our residents enjoy:

A gorgeous setting in Baldwin Borough near
downtown Pittsburgh
Spacious luxury apartments with optional
levels of care
Delicious, restaurant-style dining served daily
A continuous schedule of activities and outings
Visit today and discover all that

Atria Senior Living has to offer.
ATRIA SOUTH HILLS

5300 Clairton Boulevard | Pittsburgh, Pennsylvania | 412.884.1200
www.atriasouthhills.com
339-50168

For decades, Five Star Senior Living has been the South Hill’s
choice for senior living, and now is the perfect time to find out why.
Our residents aren’t old. In fact, most feel younger from the
day they move in. Whether it’s assisted living you’re looking for
or award-winning memory care, every day is new and
refreshing at a Five Star Senior Living community.
Mention this guide when you call and receive an exclusive move-in special!
O VERLOOK G REEN
5250 Meadowgreen Drive • Whitehall • 412-881-8300
Assisted Living
R IDGEPOINTE
5301 Brownsville Road • Baldwin • 412-653-6870
Assisted Living • Alzheimer’s/Memory Care
M OUNT V ERNON OF S OUTH PARK

1400 Riggs Road • South Park • 412-655-3535
M OUNT V ERNON OF E LIZABETH

145 Broadlawn Drive • Elizabeth • 412-751-0430
Pet
Friendly ©2010 Five Star Quality Care, Inc. www.fivestarseniorliving.com

Nursing Homes
A
nursing home (sometimes called a skilled nursing This site provides:
facility, or SNF) is a residence that provides the fol- • nursing home comparisons
lowing services to people of all ages who need this
level of living assistance: • assessment checklists
• what to look for in a nursing home
• 24-hour supervision
• how to pay for a nursing home
• medical care
• good-to-know facts
• room and board
Nursing Homes
From there, check the status of a nursing home’s license or

• meals current listing by contacting the Pennsylvania Department
of Health at www.dsf.health.state.pa.us/health or 1 (877)
Stays can be short-term for those recovering from illness or
PA-HEALTH (724-3258).
surgery, or long-term for individuals who can no longer live
independently. In either case, a licensed staff provides com- Medicaid pays the cost of nursing home care for people with
prehensive nursing care, including medication administration, limited incomes. Long-term care insurance, Medicare and
dietary requirements and all treatment regimens. private pay are ways in which to pay for care, and individu-
als should assess their financial situation before deciding
Additionally, all residents are under the care of an on-call on nursing home care. Please consider that the process of
physician. Most nursing homes also offer a creative variety locating a residence and filling out the necessary paperwork
of social activities tailored to their residents. takes time, and many facilities have waiting lists. Whenever
possible, give yourself ample time to plan in advance.
There is no question that locating the right nursing home for
your loved one can be an overwhelming and emotional un- All nursing homes are state licensed and regulated, and the
dertaking. A good place to begin is by visiting www.getcare. federal government regulates nursing homes that receive
com/learn/nursinghomes. federal funds. A listing of nursing homes in Allegheny County
can be found on the following pages.
Enjoyable Senior Living Options and Exceptional Healthcare...

For more than 20 years, the professionals at
Southwestern have been helping
families determine the best senior living
option for their loved ones.
We offer worry-free and affordable

living in lovely surroundings
coupled with the supportive services
seniors need to live their lives
with quality and dignity.
...All at One Location!
Lewis Run Road in Pleasant Hills, near Century III (412) 469-6955
www.southwesternhealthcare.com
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Central
Forbes Road Nursing and Rehabiliation Center (412) 665-3232 Call 134 • • • •
6655 Frankstown Ave., East Liberty, 15206
Highland Park Care Center, 745 N. Highland Ave., East Liberty, 15206 (412) 362-6622 $303-328 144 • • • • •
Southwestern Veterans Center, 7060 Highland Dr., East Liberty, 15206 (412) 665-6706 Call 204 • •
Vincentian De Marillac, 5300 Stanton Ave., East Liberty, 15206 (412) 361-2833 Call 50 • • •
John J. Kane Regional Center, 955 Rivermont Dr., Glen Hazel, 15207 (412) 422-6800 Call 210 • • • • •
UPMC Canterbury Place, 310 Fisk St., Lawrenceville, 15201 (412) 622-9000 Call 59 • • • •
UPMC Transitional Care Unit, 200 Lothrop St., Oakland, 15213 (412) 692-4262 Call 30 • •
Reformed Presbyterian Home, 2344 Perrysville Ave., Pittsburgh, 15214 (412) 321-4139 $238-308 58 • • •
Residence for Renal Care at Shadyside, 5511 Baum Blvd., Shadyside, 15232 (412) 661-8000 Call 64 • • • •
Heartland Health Care Center, 550 S. Negley Ave., Shadyside, 15232 (412) 665-2400 Call 224 • • • • •
Shadyside Nursing and Rehab. Center, 5609 Fifth Ave., Shadyside, 15232 (412) 362-3500 $320 150 • • • •
Sky Vue Terrace, 2170 Rhine St., Spring Hill, 15212 (412) 323-0420 $318 100 • • •
Charles M. Morris Nursing and Rehabilitation Center, Jewish Association on (412) 420-4000 $260 159 • • • • •
Aging, 200 JHF Dr., Squirrel Hill, 15217
UPMC Heritage Place, 5701 Phillips Ave., Squirrel Hill, 15217 (412) 422-5100 Call 145 • • • •
The Commons at Squirrel Hill, 2025 Wightman St., Squirrel Hill, 15217 (412) 421-8443 $200-500 178 • • •
East
John J. Kane Regional Center, 100 Ninth St., McKeesport, 15132 (412) 675-8600 $225 360 • • •
Riverside Care Center, 100 Eighth Ave., McKeesport, 15132 (412) 664-8860 $238 120 • • • •
UPMC McKeesport Long Term Care, 1500 Fifth Ave., 15132 (412) 664-2601 Call 19 • •
Golden Living Center, 4142 Monroeville Blvd., Monroeville, 15146 (412) 856-7570 $259 120 • • • •
HCR ManorCare Monroeville, 885 MacBeth Dr., Monroeville, 15146 (412) 856-7071 $304-330 120 • • • •
The Cedars of Monroeville, 4363 Northern Pike, Monroeville, 15146 (412) 373-3900 $205 59 • • • •

Woodhaven Care Center, 2400 McGinley Rd., Monroeville, 15146 (412) 856-4770 $254 120 • • • •
Eldercrest Nursing Center, 2600 West Run Rd., Munhall, 15120 (412) 462-8002 $247.75 48 • • • •
Golden Living Center, 26 Ann St., Oakmont, 15139 (412) 828-7300 $224-264 85 • • • •
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Nursing Homes
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Facility Phone Number Estimated ca ca d e e
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N M M Se Pr R
Willows of Presbyterian SeniorCare, 1215 Hulton Rd., Oakmont, 15139 (412) 828-5600 Call
LGAR Health and Rehabilitation Center, 800 Elsie St., Turtle Creek, 15145 (412) 825-9000 $210-225 120 • • • •
Longwood at Oakmont, 500 Rt. 909, Verona, 15147 (412) 826-5900 Call
UPMC Senaca Place, 5360 Saltsburg Rd., Verona, 15147 (412) 798-8000 Call 178 • • • •
Village at Pennwood, 909 West St., Wilkinsburg, 15221 (412) 723-3662 Call 126 • • • •
North
Concordia at Rebecca Residence, 3746 Cedar Ridge Rd., Allison Park, 15101 (724) 444-0600 $203-223 60 • • •
Vincentian Regency, 9399 Babcock Blvd., Allison Park, 15101 (412) 366-8540 $254-327 143 • • •
Highland Center, 1050 Broadview Blvd., Brackenridge, 15014 (724) 224-9200 $230 97 • • • •
Little Sisters of the Poor, 1028 Benton Ave., Brighton Heights, 15212 (412) 307-1100 Call 36 • • •

Harmarvillage Care Center, 715 Freeport Rd., Cheswick, 15024 (724) 274-3773 $234-289 130 • • • • •
Consulate Healthcare of Cheswick, 3876 Saxonburg Blvd., Cheswick, 15024 (412) 767-4998 $225 121 • • • •
St. Barnabas, 5827 Meridian Rd., Gibsonia, 15044 (724) 443-0700 Call 172 • • • • •
John J. Kane Regional Center, 110 McIntyre Rd., Ross Township, 15237 (412) 369-2000 $225 240 • • • •
HCR ManorCare North Hills, 1105 Perry Hwy., Ross Township, 15237 (412) 369-9955 $237-327 200 • • • • •
North Hills Health and Rehab Center, 194 Swinderman Rd., Wexford, 15090 (724) 935-3781 $215 55 • • • •
Wexford House, 9850 Old Perry Hwy., Wexford, 15090 (412) 366-7900 $202-317 182 • • • •
South
Baldwin Health Center, 1717 Skyline Dr., Baldwin, 15227 (412) 885-8400 $210 200 • • • •
ManorCare Bethel Park 60 Highland Rd., Bethel Park, 15102 (412) 831-6050 $307-348 160 • • • •
Meadowcrest Nursing Center, 1200 Braun Rd., Bethel Park, 15102 (412) 854-5500 $257 50 • • •
Country Meadows, 3590 Washington Pike, Bridgeville, 15017 (412) 257-2474 $231-325 194 • • • • •
ManorCare Greentree, 1848 Greentree Rd., Greentree, 15220 (412) 344-7744 Call 180 • • • •
Marian Manor Corporation, 2695 Winchester Dr., Greentree, 15220 (412) 440-4303 $224-248 154 • • • •
Jefferson Hills Manor, 448 Old Clairton Rd., Jefferson Hills, 15025 (412) 653-1128 Call 83 • • • •
Lawson Nursing Home, 540 Coal Valley Rd., Jefferson Hills, 15025 (412) 466-1125 $190-210 50 • • • •
Asbury Heights, 700 Bower Hill Rd., Mt. Lebanon, 15243 (412) 341-1030 Call 139 • • • • •
Baptist Homes, 489 Castle Shannon Blvd., Mt. Lebanon, 15234 (412) 563-6550 $250-290 126 • • • • •
t
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Facility Phone Number Estimated a a d e e
be d ic dic u re
e
N M M Se Pr R
Concordia of the South Hills, 1300 Bower Hill Rd., Mt. Lebanon, 15243 (412) 278-1300 $229-273 46 • • •
Golden Center Mt. Lebanon, 350 Old Gilkeson Rd., Mt. Lebanon, 15228 (412) 257-4444 $213 121 • • •
Southwestern Nursing Center, 500 Lewis Run Rd., Pleasant Hills, 15122 (412) 466-0600 $190-210 118 • • • •
John J. Kane Regional Center, 300 Kane Blvd., Scott Township, 15243 (412) 429-3000 $225 314 • • • •
Providence Point, 200 Adams Ave., Scott Township, 15243 (412) 489-3560 $285 63 • • •
Friendship Village of South Hills, 1290 Boyce Rd., Upper St. Clair, 15241 (724) 941-3100 $212-255 89 • • • • •
HCR ManorCare Whitehall Borough, 505 Weyman Rd., Whitehall, 15236 (412) 884-3500 Call 149 • • • •
West
West Hills Health and Rehab, 951 Brodhead Rd., Coraopolis, 15108 (412) 269-1101 $233 150 • • • •
Caring Heights Community Care and Rehab, 234 Coraopolis Rd., Coraopolis, 15108 (412) 331-6060 $199-209 120 • • • •
Valley Care Masonic Center, 1000 Masonic Dr., Sewickley, 15143 (412) 741-1400 $243-301 128 • • • • •
Continuing Care Retirement Communities

South Asbury Heights North Masonic Village at Sewickley The Willows of Presbyterian
700 Bower Hill Rd. 1000 Masonic Dr. Seniorcare
Mt. Lebanon, PA 15243 Sewickley, PA 15143 1215 Hulton Rd.
Country Meadows of Rebecca Residence Oakmont, PA 15139
(412) 571-5108 (412) 749-6862
South Hills 3746 Cedar Ridge Rd. (412) 828-5600
3590 Washington Pike Concordia of the South Hills Allison Park, PA 15101
Bridgeville, PA 15017 1300 Bower Hill Rd. (724) 444-0600 East Harry & Jeanette Weinberg Terrace
(412) 257-4581 Mt. Lebanon, PA 15243 5757 Bartlett St.
The Village at St Barnabas Squirrel Hill, PA 15217
Baptist Homes (412) 278-1300 5850 Meridian Rd. The Residence at Forbes Road (412) 521-2475
489 Castle Shannon Blvd. Gibsonia, PA 15044 6655 Frankstown Ave.
Arrowood at Southwestern East Liberty, PA 15206
Castle Shannon, PA 15234 (724) 443-0700 Longwood at Oakmont
512 Lewis Run Rd. (412) 665-3232
(412) 572-8259 500 Rte. 909
Pleasant Hills, PA 15122 Vincentian Home
The Cedars of Monroeville Verona, PA 15147
Providence Point (412) 469-3330 111 Perrymont Rd. (412) 826-5700
4363 Northern Pike
Kane Blvd. and McCandless, PA 15237 Monroeville, PA 15146
Friendship Village of South Hills Village at Pennwood
Green Commons Dr. (412) 366-5600 (412) 373-3900
1290 Boyce Rd. 909 West St.

Castle Shannon, PA 15234 Upper St. Clair, PA 15241 Upper Rooms Vista Seneca Hills Village Wilkinsburg, PA 15221
(412) 276-4500 (724) 941-3100 2344 Perrysville Ave. 5350 Saltsburg Rd. (412) 243-7800
Perrysville, PA 15214 Verona, PA 15147
(412) 321-4139 (412) 793-1700
129
Nursing Homes/CCRC
Senior Training and Employment Program
Office of Community Services
One Smithfield St., Second Floor
(412) 350-7119
The Senior Training and Employment Program (STEP) pro-
vides work experience, as well as training opportunities and
job readiness assistance to Allegheny County residents ages
55 and older who meet income guidelines.
Individuals enrolled in the program receive 20 hours/week
of training and work experience in nonprofit or government
agencies and are paid minimum wage. In addition to work
experience and training, enrollees also receive assistance
in securing full- and part-time employment in the private
sector. Goodwill Southwestern Pennsylvania
(412) 481-9005
TTY (412) 325-2854
AARP Senior Community Service Employment www.goodwillpitt.org
Program (SCSEP) Offers a variety of programs and services that provide employ-
Pittsburgh Office
ment-related education, training, counseling and job oppor-
2020 Ardmore Blvd.
tunities for people with disabilities, economic disadvantages
Forest Hills, PA 15221
and other barriers to employment.
(412) 271-1580
www.aarp.org/scsep
SCSEP is a work-training program for low-income job seek- Office of Vocational Rehabilitation
ers ages 55 and older. It offers the job training and support Pittsburgh District Office
needed to make the transition to a permanent full- or part- 531 Penn Ave.
time job. Training typically takes place at community agen-
(412) 392-4950
cies where older adults can develop skills and confidence.
TTY (412) 392-5921
Other assistance includes resume updating, computer train-
ing, job leads and tips on preparing for job interviews. All Part of the Pennsylvania Office of Vocational Rehabilitation
participants must meet age, income and residency require- (OVR), their purpose is to expand and strengthen employ-
ments and be unemployed. ment outcomes, independence and specialized services for
Pennsylvanians with disabilities. An Individualized Plan for
Nonprofits and public organizations are encouraged to be-
Employment (IPE) is developed, outlining a vocational objec-
come host agencies for this program. Wages (up to 18 hours
tive, services, providers and responsibilities. To learn more,
per week at minimum wage) are covered by SCSEP. visit www.cwds.state.pa.us.
CareerLink Pittsburgh Urban League of Greater Pittsburgh

Regional Enterprise Tower Mature Workers Program
425 Sixth Ave., 22nd Floor
610 Wood St.
(412) 552-7100
TDD/TTY (412) 552-7044 (412) 325-3927 or (412) 325-3926
www.careerlinkpittsburgh.com www.ulpgh.org
The Mature Workers Program prepares seniors to enter or
This one-stop shop efficiently connects employers and job re-enter today’s job market by offering paid on-the-job train-
seekers. With sites in downtown Pittsburgh, Forest Hills, ing, job fairs, resume assistance, referrals and placement and
Robinson Township and South Side, their trained staff much more.
offers consultation services, a variety of materials and
The Urban League of Greater Pittsburgh focuses on serving
access to a comprehensive online database of employment African-American constituents and other minorities, but no
information. one is ever turned away.

Education Opportunities
Carnegie Mellon University OASIS
Osher Lifelong Learning Institute Macy’s 10th Floor
Hunt Library 400 Fifth Ave.
4909 Frew St.
(412) 232-2020
Pittsburgh, PA 15213 www.oasisnet.org/pittsburgh
(412) 268-7489
www.cmu.edu/osher OASIS is a unique educational program for older adults who
want to continue to grow, learn and be productive during the
Education Opportunites
The Osher Lifelong Learning Institute is a multi-faceted educa- best years of their lives. It offers a broad range of stimulating
tional program supported and chartered by Carnegie Mellon. classes—from arts and humanities to wellness, fitness, travel
It is a gathering of people eager to extend their education and volunteer opportunities. Membership is free and open to
by learning in a non-threatening atmosphere. The program anyone age 50 and older.
includes three semesters of non-credit classes and once-per-
month evening lectures (except in the summer), as well as
one day and multi-day trips. Size of membership is limited University of Pittsburgh
and new applicants are placed on a waiting list. Osher Lifelong Learning Institute
Cathedral of Learning, Fourth Floor
Community College of Allegheny County (412) 624-7308
www.pitt.edu
Allegheny Campus (412) 237-2511
Boyce Campus (724) 325-6614 Osher Lifelong Learning Institute (OLLI) offers a rich array
North Campus (412) 369-3600 of programs and events for adults ages 50 and older without
South Campus (412) 469-4301 the stress of tests and grades. OLLI members can choose from
www.ccac.edu dozens of short courses in the arts, humanities and sciences,
and they may sit in on regular undergraduate courses. OLLI
CCAC is one of the region’s largest and most accessible providers also offers special events and trips, a university computer
of education with four campuses and six neighborhood centers. account and access to many university services. Full and as-
Adults ages 65 and older can take up to two free credit courses sociate memberships are available for reasonable prices.
per semester at any CCAC location. Additional costs include
 

textbooks and other minor fees (depending on the course).

Duquesne University
600 Forbes Ave.

 


(412) 396-6000         
www.duq.edu          
            
Duquesne University is a private, renowned educational in-          
stitution located on a 48-acre bluff in the city of Pittsburgh.          
The university offers a 50-percent discount on its basic tuition 
rates to adults ages 60 and older who are eligible. The cur- 
riculum offers 10 schools of study–from law and nursing to
music and leadership. Winter/Spring 2011 Locations
 

        
La Roche College      
9000 Babcock Blvd.         
Pittsburgh, PA 15237   
(412) 536-1079 
www.laroche.edu        
       
La Roche offers the Lifetime of Learning program to non-tra- 
      
ditional age students. These are college courses at a reduced     
rate that do not carry credits, which means that students are          
not required to take an examination. One course per semester        
per student; the cost is $100 per course. 


Senior Programs
Adult Computer Technology and social and emotional well being of North Suburban Adult Services
Training Program (ACTT) older adults. To keep seniors active, 336 South Home Ave.
Lutheran Service Society of Western healthy and independent, the centers Avalon, PA 15202
offer a variety of lectures, trips, special (412) 734-2090
Pennsylvania
440 Lincoln Ave. interest classes, cultural arts and social An interdenominational nonprofit
Bellevue, PA 15202 events. organization that operates programs
(412) 734-9330 and services for seniors, helping them
www.lsswpa.org LifeSpan Community Program to live independently for as long as
Extension possible. Programs range from free to
Senior Programs
The ACTT program offers low-cost a nominal fee.

computer classes specially designed for Level 2, Century III Mall (next to
adults ages 50 and older. Dick’s Sporting Goods)
West Mifflin, PA 15122 Pennsylvania Wood, Arts and
(412) 216-3169
Adult Interest Center (AIC) www.lifespanpa.org
Crafts Association
Southminster Presbyterian Church Walt Niedziela
799 Washington Rd. This program offers recreation activities, (412) 469-2903
Mt. Lebanon, PA 15228 CCAC Life Enrichment classes, trips and Members gather at Elizabeth Forward
(412) 343-8900 special events, holiday/seasonal par- Middle School in Elizabeth Township
www.spchurch.org ties, health and wellness programs and on Tuesday and Thursday evenings
structured exercise classes. Mall hours to practice the old world tradition of
AIC provides programs, lunches and
for this program are 8 a.m. to 1 p.m. woodcarving. Experience not neces-
afternoon activities for older adults in
Mondays through Friday. sary; $10 annual fee is collected.
Fellowship Hall on most Fridays from
September through June. Offerings
include entertainment, lectures, line Monroeville Senior Center Ross Township Community Center
dancing, health screenings, cards, crafts 6000 Gateway Campus Blvd. 1000 Ross Municipal Dr.
and day trips. All are welcome. Monroeville, PA 15146 Ross Twp., PA 15237
(412) 931-7055 ext. 204
(412) 856-7825
www.ross.pa.us
www.monroeville.pa.us
Elderberry Junction Offers events each month for seniors, in-
Goodwill Building Provides daily activities, services and cluding a supper club, pot luck luncheon
2400 E. Carson St. programs for seniors ages 50 and old- and guest speakers. Occasional outings
South Side, PA 15203 er–from quilting and wood carving to for seniors are planned, as well.
(412) 381-2992
golf outings, flea markets, yoga, driver
www.goodwillpitt.org
safety, computer classes, Wii bowling
Elderberry Junction is for adults ages and travel groups. Silver Scholars
55 and older who have a developmental (412) 283-0105
www.silverscholars.com
disability. The first of its kind in Al-
legheny County, this center was created Mt. Lebanon Simple, effective computer training for
to address the non-therapeutic, social, Recreation Department older adults. Fee is $40 for a four-week
recreational and cultural needs of indi- 900 Cedar Blvd., Second Floor course. Classes are offered at various lo-
viduals who are ready for retirement. Mt. Lebanon, PA 15228 cations (check website for listings), or a
(412) 343-3409 Silver Scholars certified trainer can come
www.mtlebanon.org to you for individual or group training.
Jewish Community Center (JCC)
Once a month, a senior movie matinee
of Greater Pittsburgh Upper St. Clair Recreation Center
Henry Kaufmann Building and luncheon are offered to those ages
55 and older for a nominal fee. Reserva- 1820 McLaughlin Run Rd.
345 Kane Blvd. (South Hills)
tions are required. Day/extended trips Upper St. Clair, PA 15241
and holiday shows are also available, (412) 831-9000 ext. 296
(412) 278-1975
as well as Silver Scholars computer www.twpusc.org
Irene Kaufmann Building classes. Fees vary.
5738 Forbes Ave. (Squirrel Hill) The United Senior Citizens of Upper St.
Pittsburgh, PA 15217 Clair meet at the Upper St. Clair Recre-
Note: Seniors do not need to reside
(412) 521-8010 ation Center every Wednesday from 10
in Mt. Lebanon to participate in these a.m. to 4 p.m. This group is for Upper
www.jccpgh.org programs. St. Clair residents ages 55 and older.
JCC sponsors a variety of services to The center provides programs, activities
help promote the physical, recreational, and lunches.

Senior Centers
S
enior centers are places for older adults to make new
friends or gather with old friends, share a meal and get
involved in a variety of activities. The following are just
some of the exciting opportunities that await older adults.
• Life enrichment classes
• Exercise programs
• Trips to interesting places
Senior Centers
• Transportation to and from the center
• Financial and benefit counseling
Senior center activities are geared to the social, intellectual,
cultural, economic, emotional and physical needs or interests
of adults 60 years of age or older. In addition, the centers
offer helpful information about benefits that are available to PrimeTime Health Program
older adults in Allegheny County. A shared lunch meal is also Supports and encourages older adults in making informed
available Monday through Friday at the centers. decisions about consumer health issues. Fitness and exer-
Community Focal Points are the larger centers located in cise programs are a fun and invigorating component to the
various locations throughout the county. These centers are program.
open eight hours daily, Monday through Friday. See page
134. Smaller satellite centers may be open for four hours a
day, around lunchtime, to serve a shared meal. Some of the Shared Meals
available activities and opportunities include: The menus are designed to provide an attractive meal to please
older adults. Special diets are also available to individuals
with a diet prescription. Meals are planned with input from
Counseling seniors and designed to meet one-third of the older adult’s
Information and guidance regarding public and private ser- daily nutritional requirements.
vices and benefit programs are available to assist older adults.
This includes assistance with paperwork, forms and agency
contact information. Volunteer Programs
Opportunities are available for older adults to provide mean-
ingful services to the community. Coordinators recruit and
Life Enrichment train volunteers to help in the center and other agencies in
Education and seminars are available to address different their neighborhood.
types of activities and interests. These programs are selected
by older adults and can range from dancing and history to Opportunities may include the following:
gardening or therapeutic massage. Topics are limited only by
the seniors’ imaginations. • clerical work.
• telephone reassurance.
• delivering meals to the homebound.
• friendly visits.
For a list of centers funded in part or entirely by the Depart-

ment of Human Services Allegheny County Area Agency on
Aging, see the following pages or visit www.paseniorcenters.
org. Or go to www.county.allegheny.pa.us/dhs/aaa and click
on “Senior Community Centers.”

Senior Centers
East Hill House Association Homestead Park Resource Center
2038 Bedford Ave. 4231 Shady Ave.
Bloomfield Community Center of CYA Hill District, PA 15219 Munhall, PA 15120
321 Pearl St. (412) 392-4450 (412) 461-0441
Bloomfield, PA 15224 www.hillhouse.org www.lifespanpa.org
(412) 683-3337
www.catholicyouthassociation.com/ Heritage House Resource Center Riverview Community Action
seniors.html 314 E. Eighth Ave. Corporation
Homestead, PA 15120 501 Second St.
Boston Commons Community Center (412) 464-1300 PO Box 437
5739 Smithfield St. www.lifespanpa.org Oakmont, PA 15139
Senior Centers
Boston, PA 15135
Homewood Center (412) 828-1062
(412) 751-0329
7321 Frankstown Ave. www.rcacorp.org
www.lifespanpa.org
Homewood, PA 15208 Penn Hills Senior Service Center
Braddock Hills Center (412) 244-4190
147 Jefferson Rd.
3000 Locust St. www.city.pittsburgh.pa.us/parks/
Penn Hills, PA 15235
Braddock Hills, PA 15221 healthy_active_living.htm#centers
(412) 824-9660 (412) 244-3400
Lawrenceville Center www.pennhills.org
www.eaas.net 4500 Butler St.
Steel Valley Resource Center Lawrenceville, PA 15201 Plum Senior Center
530 Miller Ave. (412) 622-6918 499 Center - New Texas Rd.
Clairton, PA 15025 www.city.pittsburgh.pa.us/parks/ Plum, PA 15239
(412) 233-4847 healthy_active_living.htm#centers (412) 795-2330
www.lifespanpa.org TTY (412) 573-0057
Lemington Community Services
www.plumseniorcenter.com
Vintage, Inc. 1701 Lincoln Ave.
401 N. Highland Ave. Pittsburgh, PA 15206 Polish Hill Community Center of CYA
East Liberty, PA 15206 (412) 362-7301 30th and Paulowna Streets
(412) 361-5003 TDD/TTY (412) 362-7307 Polish Hill, PA 15219
www.vintageseniorservices.org www.lemingtoncs.org (412) 621-8197
Stephen Foster Community Center www.catholicyouthassociation.com/
Forest Hills Senior Center seniors.html
444 Avenue D of CYA
Forest Hills, PA 15221 286 Main St. Brashear Center
(412) 824-5610 Lawrenceville, PA 15201 2005 Sarah St.
www.eaas.net (412) 621-3342 South Side, PA 15203
www.catholicyouthassociation.com/ (412) 431-2236
Glen Hazel seniors.html www.brashearassociation.org
945 Roselle Court
Three Rivers Senior Center South Side Center
Glen Hazel, PA 15207
1014 Sheffield St., Suite 213 12th and Bingham Streets
(412) 422-6554
Manchester, PA 15233 South Side, PA 15203
www.city.pittsburgh.pa.us/parks/
(412) 322-6119 (412) 488-8404
healthy_active_living.htm#centers
www.lsswpa.org www.city.pittsburgh.pa.us/parks/
Greenfield Center Mon-Valley Center healthy_active_living.htm#centers
745 Greenfield Ave. 614 Lysle Blvd.
Greenfield, PA 15217 Jewish Community Center
(412) 422-6551 5738 Forbes Ave.
(412) 664-5434
www.city.pittsburgh.pa.us/parks/ Squirrel Hill, PA 15217
www.lifespanpa.org
healthy_active_living.htm#centers (412) 521-8010
EAAS/Center Without Walls www.jccpgh.org
Hazelwood Center Senior Information Station
5344 Second Ave. Monroeville Mall, Lower Level #100 C Swissvale Senior Center
Hazelwood, PA 15207 Monroeville, PA 15146 7350 McClure Ave.
(412) 422-6549 (412) 856-2251 Swissvale, PA 15218
www.city.pittsburgh.pa.us/parks/ www.eaas.net (412) 731-6125
healthy_active_living.htm#centers www.eaas.net
Morningside Center
K. Leroy Irvis Towers 6944 President’s Way Turtle Creek Senior Center
715 Mercer St. Morningside, PA 15206 519 Penn Ave.
Hill District, PA 15219 (412) 665-4342 Turtle Creek, PA 15145
(412) 765-1008 www.city.pittsburgh.pa.us/parks/ (412) 824-6880
www.hillhouse.org healthy_active_living.htm#centers www.eaas.net

Senior Centers
William McKinley Senior Center North Side Center Hillsdale Senior Resource Center
Seventh and Center Avenues 5 Allegheny Square, Library Basement 1444 Hillsdale Ave.
Verona, PA 15147 Pittsburgh, PA 15212 Dormont, PA 15216
(412) 828-5888 (412) 323-7239 (412) 343-6050
www.pennhills.org www.city.pittsburgh.pa.us/parks/ www.lifespanpa.org
healthy_active_living.htm#centers
EAAS/Center Without Walls Knoxville Senior Center (Elder-Ado)
901 West St. New Image Senior Center 320 Brownsville Rd.
Wilkinsburg, PA 15221 209 13th St. Knoxville, PA 15210
(412) 247-1446 Sharpsburg, PA 15215
(412) 381-6900
(412) 781-1175 ext. 2493
Senior Centers
www.eaas.net www.elder-adoinc.org
www.northernareacompanies.com
Mt. Washington Center
North Highland Area Senior Center
122 Virginia Ave.
704 Second Ave., Ste. 100 B
Senior Center North Tarentum, PA 15084 Mt. Washington, PA 15211
Nativity Lutheran Church (724) 224-1552 (412) 488-8405
4517 Mt. Royal Blvd. www.northernareacompanies.com www.city.pittsburgh.pa.us/parks/
Allison Park, PA 15101 healthy_active_living.htm#centers
(412) 486-6426
South Elizabeth Seton Adult Enrichment
www.northernareacompanies.com Allentown and Hill Top 2199 Dartmore St.
631 E. Warrington Ave. Overbrook, PA 15210
West Deer Senior Center of CYA Allentown, PA 15210
(412) 882-7135
4834 Rt. 910 (412) 481-5484
www.setoncenter.com
Allison Park, PA 15101 Henry Kaufmann Center
(724) 443-8220 2201 Salisbury St. West
www.catholicyouthassociation.com/ Arlington, PA 15210 Bridgeville Resource Center
seniors.html (412) 431-0557 601 McMillen St.
Leland Senior Center Bridgeville, PA 15017
PrimeTime Activity Center
5230 Wolfe Rd. (412) 221-1566
440 Lincoln Ave. Baldwin, PA 15236 www.lifespanpa.org
Bellevue, PA 15202 (412) 655-1779
(412) 734-9330 www.lifespanpa.org Chartiers Senior Resource Center
www.lsswpa.org 300 Lincoln Ave.
Beechview Center
Carnegie, PA 15106
Brighton Heights Center 1555 Broadway Ave.
(412) 276-5056
3515 McClure Ave. Beechview, PA 15216
(412) 571-3224 www.lifespanpa.org
Brighton Heights, PA 15212 www.city.pittsburgh.pa.us/parks/ LifeSpan Oakdale Resource Center
(412) 766-4656 healthy_active_living.htm#centers 104 Seminary Ave.
www.city.pittsburgh.pa.us/parks/ McKinley Park Center (Elder-Ado) Oakdale, PA 15071
healthy_active_living.htm#centers 900 Delmont Ave. (724) 693-8540
Etna Senior Center Beltzhoover, PA 15210 www.lifespanpa.org
49 Locust St. (412) 481-2433 West End Senior Community Center
www.elder-adoinc.org 80 Wabash Ave.
Etna, PA 15223
(412) 781-6517 Bethel Park Senior Resource Center Pittsburgh, PA 15220
5151 Park Ave. (412) 937-3068
www.northernareacompanies.com
Bethel Park, PA 15102 www.city.pittsburgh.pa.us/parks/
Millvale Senior Center (412) 831-7111 healthy_active_living.htm#centers
917 Evergreen Ave. www.lifespanpa.org
Sheraden Center
Millvale, PA 15209 Elizabeth Seton Adult Enrichment
720 Sherwood Ave.
(412) 821-1257 1900 Pioneer Ave.
Sheraden, PA 15204
www.northernareacompanies.com Brookline, PA 15226
(412) 344-4777 (412) 777-5012
Northview Heights Center www.setoncenter.com www.city.pittsburgh.pa.us/parks/
533 Mt. Pleasant Rd. healthy_active_living.htm#centers
Carrick Senior Center (Elder-Ado)
Northview Heights, PA 15214
2019 Brownsville Rd.
(412) 323-7240 Carrick, PA 15210
www.city.pittsburgh.pa.us/parks/ (412) 881-6800
healthy_active_living.htm#centers www.elder-adoinc.org

Sports
Citiparks Healthy Active Living Soccer
Games
(412) 422-6405 PA West Soccer Adult Division
www.city.pittsburgh.pa.us/parks Keith Renner
(412) 464-0829
Citiparks holds annual Summer Games www.pawest-soccer.org
in June and Winter Games in Janu-
ary. These games are a great way for Western Pennsylvania is home to nu-
Allegheny County and City of Pitts- merous adult soccer teams with a wide
burgh residents ages 60 and older to range of skill levels. PA West’s Pitts-
get acquainted, socialize and show off burgh Super Masters League (PSMSL)
is a league for players ages 50 and older.
their sporting skills. Event winners are
The league has four teams that play at
Tennis
Sports
awarded gold, silver and bronze medals.

Summer events include archery, darts, various fields in the region.
CitiParks Senior Tennis
horseshoes, softball throw, Kooshball, Contact the team nearest you: (412) 244-4188
walk-a-thon, golf, bowling, Wii bowling, www.city.pittsburgh.pa.us/parks/ten-
shuffleboard, eight-ball, casting, frisbee Azzuri (North Hills): nis.htm
toss, bocce and a 5K run (Greenfield Sergio Muto (412) 922-0729
Glide). The winter events are archery, Citiparks offers a summer tennis tourna-
21 basketball, spot shot basketball, Buffalo Chip (north and south): ment and a senior rate of $7 per person
bowling, Wii bowling, darts, Kooshball, Rich Stover, (412) 369-8023 for 2 hours of court time. Senior tennis
eight-ball, shuffleboard, table tennis enthusiasts meet for matches at various
EEU (East Hills)
and an ice hockey shootout. locations around the city. Free tennis
Tony Battle, (412) 877-3188
lessions are offered to seniors from
Greyhounds (south): 10:30 to 11:30 a.m. Fridays at Schenley
Kurt Lesker, (412) 233-4200 Park Tennis Center. Visit the Citiparks
website for details.
Heidelberg (south)
Jim Thieman, (412) 298-2933 Glen Creek Tennis Club
(412) 833-3080
Pittsburgh Dynamo (city):
Clark Mycoff, (412) 731-6279 Mellon Park Tennis Center
(412) 665-4017
Monroeville/Norwin (east):
Ted Wawrzyniak, (724) 864-6993
Tony Battle, (412) 877-3188 Three Rivers Adaptive Sports
(TRAS)
Softball, Men’s (412) 848-8896
www.traspa.org
Northern Allegheny County
Senior Softball League TRAS is comprised of individuals with
Ed Siwicki (412) 486-9147 physical challenges, as well as able-bod-
ied individuals and healthcare profes-
Pennsylvania Senior Games Penn Hills Senior Softball League sionals. Members volunteer to educate
1 (888) 445-4559 Sal Molitierno (412) 793-0420 and provide quality year-round recre-
www.keystonegames.com ational opportunities for individuals with
Western PA Senior Softball disabilities, their families and friends.
A program of the Keystone State Games, Jack Nee (724) 863-4433 Activities include camping, canoeing,
the Pennsylvania Senior Games is a kayaking, water skiing, snow skiing,
multi-sport event held annually for state cycling, paint ball, bowling and more.
residents ages 50 and older. Sporting Softball, Women’s
events include archery, badminton, bas-
ketball, bocce, bowling, casting, cycling, Pittsburgh Diamonds, Three Rivers Fencing Center
darts, football throw, golf, horseshoes, North Hills area 7501 Penn Ave.
racquetball, shuffleboard, softball, Judy Williamson (724) 443-1049 Pittsburgh, PA 15208
softball throw, swimming, table tennis, Ages 50 and older (412) 731-4454
tennis, track and field, a triathlon and www.threeriversfencing.org
volleyball. Winners are awarded gold, Pittsburgh Diamonds
North Hills area Offers classes in North Hills, Peters
silver and bronze medals. Every other
M. E. Van Buskirk (724) 934-2954
year, top competitors in the Pennsylva- Township and Point Breeze. Head coach
Ages 45 and older
nia Senior Games qualify to compete in Iana Dakova was a professional fencer
the National Senior Games. Raging Rebels, Dravosburg and member of the Bulgarian National
Karen Greenwood (412) 673-4933 Team.

Exercise and Wellness
Aquatic Program (AFAP) Frick Park Lawn Bowling Club Seniority
Arthritis Foundation 7300 Reynolds St. Ohio Valley General Hospital
100 W. Station Square, Ste. 1950 Point Breeze, PA 15208 25 Heckel Rd.
Pittsburgh, PA 15219 (412) 782-0848 McKees Rocks, PA 15136
www.lawnbowlingpittsburgh.org (412) 777-6195
(412) 566-1645 or 1 (800) 522-9900
www.ohiovalleyhospital.org
www.arthritis.org The Frick Park Lawn Bowling Club is
open to the public and offers free les- The Ohio Valley Seniority wellness pro-
Arthritis sufferers can discover the ben- sons by appointment. Leagues, tourna- gram for adults ages 50 and older offers
efits of warm water exercise through
Exercise and Wellness

ments, pick-up games and social events free health screenings and educational
recreational swim programs offered by are available. Come and learn or just seminars, exercise programs, seminars,
the Arthritis Foundation. Classes are watch; spectators are welcome.
trips, social events and discounts at lo-
conducted by trained instructors and are
cal stores. One-time fee is $25.
held in warm water pools. Fees vary.
Healthy Active Living
Citiparks
(412) 422-6570 Senior Services
Center for Healthy Aging (CHA) Jefferson Regional Medical Center
CDC Prevention Research Center www.city.pittsburgh.pa.us/parks (412) 469-7099
University of Pittsburgh Healthy Active Living is committed to www.jeffersonregional.com/services/
130 N. Bellefield Ave., Fourth Floor ensuring that adults ages 60 and older senior/index.html
Pittsburgh, PA 15213 live active and healthy lives. Citiparks
(412) 383-1312 Community Services operates 15 com- This referral network links seniors to
www.healthyaging.pitt.edu munity centers focused on improving the thousands of programs and services
physical, intellectual, social, cultural and available to South Hills, Steel Valley and
CHA promotes healthy lifestyles and financial interests of older county resi- Mon Valley residents.
disease prevention for older adults in dents. It offers everything from healthy
Allegheny County through education, cooking, tai chi and drumming classes
research, public service and free Com- to information and referral programs that SilverSneakers Fitness Program
munity Healthy Ambassador classes. can assist with practical concerns such as 1 (888) 423-4632
Programs include fall prevention and “10 Pharmaceutical Assistance Contract for www.silversneakers.com
Keys to Healthy Aging”, which empowers the Elderly (PACE), ACCESS Transporta-
adults to take ownership of their health. tion, Older Persons Transportation (OPT), SilverSneakers offers a unique blend of
Visit the above website to download a Low Income Heating Energy Assistance physical activity, healthy lifestyle and
copy of the 10 Keys resource guide. Program (LIHEAP), rent rebates, and socially oriented programs. The custom-
more. Healthy Active Living also offers ized exercise classes are designed for older
the winter and summer games competi- adults who want to improve their strength,
Curves tions (see listing on previous page). flexibility, balance and endurance.
1 (877) 287-8374
www.curves.com Parkinson Wellness Program
Parkinson Foundation of Western PA
UPMC
Curves fitness clubs are independently (412) 647-8762 or 1 (800) 533-8762
(412) 365-2086
owned and operated by people right in www.upmc.com
www.pfwpa.org
your community. The 30-minute Curves
workout includes warm-up, aerobic ex- Offers physical exercise plus social and Many senior programs throughout the
ercise, strength training, cool down and cognitive stimulation tailored to the UPMC healthcare system are offered.
stretching. Curves also offers a personal needs of people with Parkinson disease. Call one of the above numbers for details
exercise coaching system and an easy-to- Programs are offered in four locations about programs in your community.
follow weight management program. around Allegheny County. Also, download the informative Senior’s
Health Guide from their website.
Arthritis Foundation/ PrimeTime Health

Department of Human Services Venture Outdoors
Exercise Program Area Agency on Aging
100 W. Station Square, Ste. 1950 304 Forbes Ave., Second Floor
441 Smithfield St., Second Floor Pittsburgh, PA 15222
(412) 566-1645 or 1 (800) 522-9900 SeniorLine: (412) 350-5460 (412) 255-0564
www.arthritis.org 1 (800) 344-4319 www.ventureoutdoors.org
www.county.allegheny.pa.us/dhs/aaa This nonprofit organization is dedicated
Designed for people with arthritis and
guided by trained personnel, participants The PrimeTime Health program focuses to making the outdoor recreation commu-
learn gentle exercises and activities to on health promotion and disease preven- nity a vibrant centerpiece of our region.
increase joint flexibility, range of motion, tion activities for older Pennsylvanians, Their website is a clearinghouse of infor-
and muscle strength. Exercises can be including fitness and exercise programs. mation on outdoor activities in western
performed while standing or sitting. See page 13 for a listing of service pro- Pennsylvania, including hiking, biking,
viders to call for more information. climbing and paddling excursions.

Libraries Dancing
Carnegie Library of Pittsburgh Square Dancing
4400 Forbes Ave.
Pittsburgh, PA 15213 Franklin Squares
(412) 622-3114 Monroeville
www.carnegielibrary.org Randy and Peri
(724) 639-3210
Established as a public trust in 1895, Carnegie Library of
Pittsburgh serves residents of Allegheny County with a dis- Happy-Go-Lucky Squares
tinguished history of leadership among the country’s great Dravosburg
public libraries. A Carnegie Library card is your ticket to
Libraries/Dancing
Martha (412) 384-9669

free books, DVDs, CDs and other materials from any of the
library’s 19 neighborhood locations—including the Main North Hills Squares
Library in Oakland and the Library for the Blind and Physi- Glenshaw
cally Handicapped. Margie and Larry
(412) 487-3767
Carnegie Library’s extensive resources include a collection of
more than five million items. The library system offers an ar- Peanut Squares
ray of specifically designed and organized events for all ages, Ballroom Dancing
Green Tree
including weekly book talks, film viewing, foreign language Marty (412) 421-9967
clubs, music series, lectures and family programming. Coraopolis VFW
(412) 771-5247 Square One
Brackenridge
Walkos Dance Studio
Clyde (724) 274-4962
Monroeville
(412) 372-8422 TeaCup Squares
Pittsburgh
White Oak American Janet (724) 353-1407
Legion
White Oak
(412) 672-7994
Big Band, Salsa

Edgewood Club
What You Can Do with Your Library Card (412) 242-1005
• Borrow books, DVDs, CDs and other library materials from any
Carnegie Library of Pittsburgh location and any member Country Western
library of the Allegheny County Library Association.
Dancing
• Return library materials to any Carnegie Library or Allegheny
County public library location. Palisades Amusement Co.
McKeesport
• Search online databases from your home, office or
school. (412) 675-3522
Swing
• Download e-books, e-audio, and e-video from your home, The Rhythm House Cafe
office or school. Bridgeville Jitterbug Club
(412) 221-5010 (412) 366-2138
• Listen to music via streaming audio from your home, office www.pittsburghareajitter-
or school. bugclub.com
• Check your library account online from your home, office Salsa Dancing Steel City Boogie Club
or school. (412) 561-7777
SalsaWeb Pittsburgh www.steelcityboogieclub.net
• Request library materials and have them delivered to a www.salsapittsburgh.com
library near you.
Find more information on
• Access the Internet at any library location. Other Dancing
salsa bands, clubs, instruc-
• Renew library materials on the phone or online. tors, social dances and Coal Country
events on this website. www.coalcountry.org
• Access unique collections including rare and historic books
and photographs.

Grandparenting Assistance
Are you a grandparent raising a grand- A Second Chance Older Adults Caring for
child? The following programs will help (412) 342-0600
you connect with others who can assist www.asecondchance-kinship.com Disabled Dependents
with the unique needs of intergenera-
tional families. This agency hosts two monthly meetings When you’re a grandparent raising
to assist grandparents in the job of caring grandchildren or have a child with
for their grandchildren. Resources include special needs, the reality of aging
Children’s Health Insurance ongoing support, resource information beyond your capacity to care for
Grandparenting Assistance
and guest speakers at the meetings. Call
Program (CHIP) the above number for details.
this generation is something that is
1 (800) 986-5437 understandably in the back of your
http://chipcoverspakids.com mind. What will happen to your
dependents if you become unable to
Administered by private health insur- Parent Education Network (PEN)
care for them, or if you are deceased?
ance companies, CHIP is Pennsylvania’s 1 (800) 522-5827
Reading about the organizations, below,
program to provide health insurance to www.parentednet.org
might ease your mind.
all uninsured children and teens who PEN is a statewide coalition of profes-
are not eligible for or enrolled in Medical sionals and parents of children rep-
Assistance. For many families, it’s free. ACHIEVA
resenting a range of disabilities and 711 Bingham St.
Families with incomes above the free ages. Information on their website is
CHIP limits pay low monthly premiums Pittsburgh, PA 15203
designed for parents of children with (412) 995-5000 or 1 (888) 272-7229
and co-pays for some services. See page special needs from birth to adulthood.
78 for more health insurance options. www.achieva.info
ACHIEVA provides comprehensive
Special Kids Network services for children and adults with
Education Law Center (ELC) 1 (800) 986-4550 disabilities and their families. Their
(412) 258-2120 www.gotoskn.state.pa.us services include vocational and fam-
www.elc-pa.org
This statewide hotline links callers to ily support, respite and in-home care,
ELC is a nonprofit legal advocacy or- a broad range of services for children and residential and community living,
ganization dedicated to ensuring that with special healthcare needs, including among others. In addition, ACHIEVA
children in Pennsylvania have access healthcare products, training, recreation knows that individuals with disabilities
to a quality public education. Call them and leisure, social services, counseling, and their families face significant chal-
if you have a question concerning a support, advocacy and therapy. lenges in planning for their financial
Pennsylvania student’s rights in public stability. For this reason, they offer the
schools. ACHIEVA Family Trust to counsel indi-
Women, Infants and Children (WIC) viduals on disability-based financial and
239 Fourth Ave., Sixth Floor estate planning.
KinKids Pittsburgh, PA 15222
KinKids is also known as the GrandKIN (412) 350-5801
Raising GrandKIDS program. It provides www.achd.net/wic Emmaus Community
support and services to grandparents 2821 Sarah St.
and other relatives who are raising chil- WIC serves to safeguard the health of Pittsburgh, PA 15203
dren, as well as to the children whom low-income women, infants and children (412) 381-0277
they are raising. KinKids collaborates up to age five who are at nutritional risk
www.emmauspgh.org
with other community agencies for the by providing nutritious foods to supple-
common purpose of serving families ment diets, information on healthy eat- The Emmaus Community—inspired by
that are headed by relative caregivers. ing, and referrals to healthcare. A legal faith and a desire to help others—seeks
Its programming and services enable guardian of a child up to age five may to improve the quality of life for persons
intergenerational families to remain receive WIC for that child. with developmental disabilities and
functional and healthy. Some of its autism. In living, working and breaking
partners include the Family Resources Grandparent Support Groups
bread together, people with and without
Warmline and A Second Chance. East End
disabilities enjoy fellowship by sharing
A Second Chance
who they are and what they have with
Family Resources Warmline (412) 342-0600
one another. The community includes
(412) 641-4546 Sharpsburg residential homes in South Side, Brook-
All of Us Care Grandparents Group line, Troy Hill, Dormont, Mt. Lebanon
Part of the KinKids program, this helpline
(412) 782-6855 and Emmaus. Emmaus hosts various
is an alternative to support groups for
those who are not able to leave the house special events and meetings for parents,
for a meeting. Call the Warmline with Wilkinsburg caregivers and others who are interested
your questions or concerns and speak Wilkinsburg Family Support Center in learning more about services for
with trained counselors. (412) 871-7948 people with special needs.

Cultural Arts
Barbershop Harmony Society Community Band South (CBS) Pittsburgh Banjo Club
(412) 373-0094 Upper St. Clair High School (412) 364-4739
www.barbershop.org (412) 833-6110 www.thepittsburghbanjoclub.com
www.cbs.pghfree.net
Men of all ages in the Allegheny County This club encourages the preservation
area are welcome to join the Greater With the philosophy that “music is for a of the banjo and its golden age of music
Pittsburgh Chapter of the Barbershop lifetime,” CBS encourages all post-high (1920 to 1930). Musicians in this club
Harmony Society. It’s fun, easy and school amateur musicians to dust off their play banjos, trumpets, tubas and bass.
reading music is not required. All lev- brass, woodwind and percussion instru- They are available to perform at any
els of musical ability are encouraged. ments and attend the band’s rehearsals. event that needs the happy sound of
For information about the Greater They perform about 12 concerts a year banjos. View their public performance
Cultural Arts
Pittsburgh Chapter, call Jay Garber at locations throughout the South Hills, schedule (some concerts are free of
at the above phone number or email including senior centers and churches. charge) online.
jaygarber@verizon.net.
Father Ryan Arts Center (FRAC) Sweet Adelines Women’s Chorus

Better Than Ever Independents Focus on Renewal www.region17online.com
(412) 367-3093 420 Chartiers Ave.
Sweet Adelines International is a non-
McKees Rocks, PA 15136 profit group that promotes the art form
This 50-and-older musical theater
(412) 771-3052 of barbershop style a cappella singing.
troupe performs at local senior center,
nursing homes and banquets. They www.FatherRyanArtsCenter.org Members participate in regional com-
sing and dance, and perform skits and A multi-level facility in the heart of petitions.
comedy routines. New members are McKees Rocks, FRAC provides artistic
always welcome and no experience education, enrichment and entertain-
is necessary. Rehearsals are held in ment for all ages. Programming includes Three Rivers Chorus
Coraopolis. dance, visual arts, literary arts, theater, Bethel United Presbyterian Church
singing and storytelling, painting and 418 Beatty Rd.
pottery, health and wellness, and music Monroeville, PA 15146
Calliope: Pittsburgh’s Folk Music and cultural arts appreciation work- (412) 373-0094
Society shops. Classes can be designed around www.harmonize.com/greaterpitts-
6300 Fifth Ave. Third Floor special interests such as yoga for seniors burgh
Pittsburgh PA 15232 and sitercise, to name a few.
The chapter meets at 7:30 p.m. Tues-
(412) 361-1915 days at the above address. Quartets
www.calliopehouse.org and Chorus are available for any oc-
Greater Harmony Chorus
Calliope is both an educational and pre- (412) 613-9800 casion. Performances are about one
senting organization that promotes and www.greaterharmony.org hour long and are a mixed repertoire of
preserves traditional and contemporary ballads, stories and novelty numbers.
folk music and related arts. Calliope This a cappella women’s chorus teaches For Quartet engagements contact Bill
School, located at Chatham College, vocal harmony and performs a mix of stan- Amos at (412) 373-3432. For Chorus En-
offers classes in heritage-based music, dards, show tunes and popular favorites at gagements contact Jay Garber, Chorus
song and dance. Calliope Concerts and events throughout the Pittsburgh area. In Manager at (412) 373-0094.
a variety of other summer festivals addition to their annual show at Pine-Rich-
and outreach music programs are held land Middle School, they are available for
throughout the year. hire. The chorus invites women of all ages Tuesday Musical Club
to join their Tuesday evening rehearsals at Stephen Foster Memorial Theatre
Tickets are sold through ProArts; call Richland Elementary School. University of Pittsburgh, Oakland
(412) 394-3353 or order online at www. (412) 682-0439
proartstickets.org. Calliope is always www.tuesdaymusicalclub.org
looking for volunteers to help out in the North Suburban Symphonic Band
office and at its annual concerts. Provides activities and education in
(412) 366-1983
classical music for musicians, music
www.nssband.org lovers and the community. They give
CharVal Singers This community band of about 60 vol- more than 100 performances a year,
(724) 941-3876 unteers brings quality symphonic band mostly at lunchtime at St. Andrews
music to the North Hills and surrounding Episcopal Church, 5801 Hampton St.,
This choral group is open to the public communities through public concerts Highland Park. All performances are
and is always looking for new members. at the Greater Pittsburgh Masonic Cen- free and open to the public. TMC also
They perform for groups and host two ter, 3579 Masonic Way, Ross Township. participates in various community out-
concerts each year. No experience is The band welcomes musicians at any reach programs, including concerts at
necessary and rehearsals take place in age and level of ability to join. area nursing homes.
Bridgeville.

Entertainment
Museums Rachel Carson Homestead
(724) 274-5459
The Cabaret at Theater
Square
Attractions
Andy Warhol Museum www.rachelcarson (412) 456-6666 Carnegie Science Center
(412) 237-8300 homestead.org www.pgharts.org (412) 237-3400
www.warhol.org www.carnegiescience
Rodef Shalom Biblical Canterbury Dinner center.org
August Wilson Center for Botanical Garden Theatre
African American Culture (412) 621-6566 (412) 771-4070 Duquesne Incline
(412) 258-2700 www.rodefshalom.org (412) 381-1665
Comtra Theatre www.duquesneincline.org
www.augustwilsoncenter.org
Senator John Heinz Pittsburgh (724) 773-9896
Entertainment
Regional History Center www.comtratheatre.com Gateway Clipper Fleet
Beechwood Farms Nature (412) 454-6000 (412) 355-7980
Reserve and Audobon Society www.heinzhistorycenter.org Harris Theater www.gatewayclipper.com
of Western Pennsylvania (Pittsburgh Filmmakers)
(412) 963-6100 Soldiers and Sailors (412) 681-5449 Idlewild Park
www.aswp.org Memorial Hall and Museum www.pghfilmmakers.org (724) 238-3666
(412) 621-4253 www.idlewild.com
Carnegie Museums of Art and www.soldiersandsailorshall.org Heinz Hall
Natural History (412) 392-4900 Kennywood Park
(412) 622-3131 (412) 461-0500
McKeesport Little Theater
www.carnegiemuseums.org Music and (412) 673-1100
www.kennywood.com
Fallingwater Performance www.mckeesportlittle National Aviary

(724) 329-8501 theater.com (412) 323-7235
www.fallingwater.org McKeesport Symphony www.aviary.org
Orchestra O’Reilly Theater
Frick Art and Historical (412) 664-2854 (412) 316-1600 Pittsburgh Zoo and PPG
Center www.mckeesportsymphony.org www.ppt.org Aquarium
(412) 371-0600 (412) 665-3640
Pittsburgh Ballet Theatre Pittsburgh City Theatre www.pittsburghzoo.com
www.thefrickpittsburgh.org
(412) 281-0360 (412) 431-2489
Hartwood Mansion www.citytheatrecompany.org
(412) 767-9200
www.pbt.org Sports
Pittsburgh Opera Pittsburgh CLO
www.allegheny/county.pa/parks Pittsburgh Penguins
(412) 281-0912 (412) 456-6666
www.pgharts.org (412) 642-1300
Jimmy Stewart Museum www.pittsburghopera.org www.penguins.nhl.com
(724) 349-6112
Pittsburgh Symphony Pittsburgh International
Children’s Theater Pittsburgh Pirates
Meadowcroft Museum of (412) 392-4900
(412) 456-1390 (412) 323-5000
Rural Life www.pittsburghsymphony.org
(724) 587-3412 www.pghkids.org Pittsburgh Steelers
www.heinzhistorycenter.org River City Brass Band (412) 323-1200
(412) 434-7222 Pittsburgh Playhouse
(412) 392-8000 www.steelers.com
Nationality Rooms www.rivercitybrass.org
Cathedral of Learning www.pittsburghplayhouse. Pittsburgh Xplosion
University of Pittsburgh com 1 (877) 410-9900
(412) 624-6000 Theater Pittsburgh Public Theater
www.pitt.edu/~natrooms Washington Wild Things
Actors Civic Theater (412) 316-1600 (Minor league baseball)
Old Economy Village www.ppt.org
Father Ryan Arts Center (724) 250-9555
(724) 266-4500
(412) 771-3052, ext. 321 Red Barn Theater 1 (866) 456-9453
www.oldeconomyvillage.org
www.fatherryanartscenter.org (412) 487-4390 www.washingtonwild
Pennsylvania Trolley Museum things.com
(724) 228-9256 Apple Hill Playhouse Saltworks Theater
www.pa-trolley.org (724) 468-5050 (412) 621-6150 Pittsburgh Riverhounds
www.applehill www.saltworks.org (Professional soccer)
Phipps Conservatory and playhouse.org (412) 539-1191
Botanical Gardens South Park Theatre www.riverhounds.com
(412) 622-6914 Benedum Center for The (412) 831-8552
www.phipps.conservatory.org Performing Arts www.southpark University of Pittsburgh
(412) 456-6666 theatre.com Athletic Department
Children’s Museum Pittsburgh www.pgharts.org
(412) 322-5058 (412) 648-8230
Stephen Foster Memorial www.pittsburghpanthers.com
www.pittsburghkids.org Byham Theater University of Pittsburgh
(412) 456-1350 (412) 624-4100
www.pgharts.org www.pitt.edu/~amerimus/
MUSEUM.HTM

Volunteer Opportunities
D
o you enjoy helping others? Or do you feel gratified by helping to support a cause that you believe in? If so, then
lending your time and talent as a volunteer may be right for you. As thousands of Allegheny County seniors have
discovered, the opportunities for volunteering are as varied and plentiful as their interests—from reading, gardening,
teaching children, caretaking other seniors and conserving wildlife to simply helping those less fortunate in a variety of ways.
Whatever your talents, interests or available time, the perfect volunteer position is waiting for you. Political organizations,
social clubs, food banks, churches, theatres, elementary schools, hospitals, nursing homes—they all need and want your
help. Following are a few local organizations that use volunteers. Check with your favorite organization to see what kind of
difference you can make.

Area Agency on Aging (DHS AAA)
(412) 350-5460 or 1 (800) 344-4319
Volunteer opportunities through DHS AAA include clerical
work, telephone assistance, friendly visits with seniors and
helping to prepare and deliver meals to the homebound.
Other opportunities include the following:
Ombudsman Program
Ombudsmen are advocates for nursing home and personal
care home residents; they help to resolve problems related to
rights and quality of care. Ombudsmen inform and educate
seniors, service providers and the public about long-term care
services and consumers’ rights. An ombudsman monitors the
quality of care and services, as well as quality of life issues Holiday Project
to ensure that seniors are being provided with appropriate Distributes holiday gifts to children in Allegheny County who
care and services. A training process is involved which leads have experienced abuse and neglect. Donations of new gifts
to state certification. To learn more about volunteering as an for children ages birth to 18 years are accepted year round.
ombudsman, call one of the numbers listed above. Financial donations are also accepted. During November and
December, volunteers are needed to sort and distribute gifts.
Senior Companion Program
The Senior Companion program of Allegheny County provides American Red Cross Southwestern Pennsylvania
companionship for people who live alone. To become a senior
companion, individuals must be age 55 or older, be in good Chapter
health, be able to volunteer 20 hours each week, and have a 1 (888) 217–9599
current annual income of approximately $10,000 or less. www.swpa.redcross.org
The American Red Cross is a humanitarian organization that
relies upon the generous support of volunteers to help the
Other Volunteer Projects community prevent, prepare for and respond to emergen-
DHS AAA has retail and storage space at Century III Mall. cies. The Southwestern Pennsylvania Chapter offers a wide
The following projects are organized at the third floor of the range of volunteer opportunities, including health and safety
mall above the food court directly off the escalators. Volun- instruction, disaster response, military relations, community
teer opportunities are available on the first Wednesday of outreach, marketing and much more. For more information,
every month from 9 a.m. to 4 p.m. For groups interested in call or visit the above website.
scheduling time to assist with these projects, appointments
can be arranged. Call (412) 350-3428 to volunteer or for more
information. Community Impact (United Way of Allegheny County)
(412) 456-6781
(412) 255-1155
Project Prom www.unitedwaypittsburgh.org
Provides evening attire to high school students who may
not be able to afford to attend school dances. Donations The United Way website is designed to help potential volun-
of evening wear and tuxedos are accepted from January to teers find the right fit for their time, talents and locations so
March. During the giveaway in April, female volunteers are they can best serve their communities. To learn about various
needed to organize dresses and assist with being “personal current opportunities at local charitable and service organiza-
shoppers” for girls looking for gowns. tions, click on the “Give Help” tab.

Court Appointed Special Advocates (CASA) North Hills Community Outreach (NHCO)
(412) 594-3606 Faith in Action
www.pgh-casa.org 1975 Ferguson Rd.
CASA volunteers provide powerful voices for abused and (412) 487-6316
neglected children in Allegheny County. They help to ensure Satellite locations:
that every child has a safe, supportive and permanent home Aspinwall (412) 449-0151
by providing advocacy within the child welfare system. North Boroughs (412) 307-0069
Millvale (412) 487-6316, option 2
www.nhco.org/fia.htm
Foster Grandparent Program of Southwestern PA
225 Boulevard of the Allies NHCO pairs caring volunteers with seniors and adults with
Pittsburgh, PA 15230 physical disabilities through the Faith in Action program.
(412) 263-3168 Volunteers are matched with those in need. There are no in-
www.seniorcorps.gov/about/programs/fg.asp come requirements to receive help through Faith in Action. To
receive assistance or to volunteer for Faith in Action, contact
FGP offers seniors the opportunity to serve as mentors, tutors Cathy Pschirer at (412) 307-0069.
and caregivers to at-risk youth and children with exceptional
needs through various community organizations: schools,
hospitals, shelters, drug treatment facilities, correctional insti- Pittsburgh Cares
tutions, Head Start programs and day care centers. FGPs serve 239 Fourth Ave., Suite 1007
at least 20 hours each week and receive a tax-free stipend, Pittsburgh, PA 15222
travel reimbursement, meals and supplemental insurance
(412) 471-2114
while volunteering.
www.pittsburghcares.org
With a broad menu of activities, convenient scheduling and
Greater Pittsburgh Community Food Bank flexible commitment levels, Pittsburgh Cares makes it easy for
One N. Linden St. anyone to become involved in volunteering in the Pittsburgh
Duquesne, PA 15110 region. They partner with 350 local nonprofit organizations
(412) 460-3663 to provide volunteers in service projects such as senior care,
www.pittsburghfoodbank.org adult literacy, animal support, disaster relief, homelessness
Collects and distributes food through a 380-plus member net- and hunger, renovation-revitalization-repair and more.
work in 11 counties in southwestern Pennsylvania. Volunteer
opportunities exist with fundraising, special events, at soup
Retired and Senior Volunteer Program (RSVP)
kitchens and food pantries, Meals on Wheels and more.
(412) 263-3184
www.seniorcorps.org
Highmark PALS Program RSVP connects volunteers ages 55 and older with commu-
1 (800) 988-0706 nity based service opportunities that match their skills and
PALS stands for People Able to Lend Support. This program availability. From building houses to immunizing children,
provides non-medical help to Highmark Medicare Advantage enhancing the capacity of nonprofit organizations to im-
and MedigapBlue members. PALS volunteers are screened proving and protecting the environment, RSVP volunteers
and trained to provide help with everyday activities such as truly make a difference in the lives of others. Volunteers are
grocery shopping, household chores, yard work, meal prepa- reimbursed for some out-of-pocket expenses.
ration, errands and friendly visits.
Westinghouse Service Uniting Retired Employees (SURE)
Interfaith Volunteer Caregivers (IVC) (412) 256-2860
(412) 345-7420 www.WestinghouseSURE.org
TTY (412) 345-0018 SURE is a 22-year-old organization of former employees and
www.ivcswpa.org retirees of Westinghouse and their successor companies.
IVC’s Faith in Action volunteers make friendly visits and phone SURE members provide more than 50,000 volunteer hours
calls, help with grocery shopping, drive to appointments, man- annually to more than 50 programs throughout southwestern
age correspondence, conduct home safety assessments and Pennsylvania. It also provides information on senior health
shovel snow. Office help is also needed occasionally. and financial concerns for members.

Your Personal Information
Name ____________________________________________________ Phone _____________________________________________
Address _____________________________________________________________________________________________________
____________________________________________________________________________________________________________
S.S.#_____________________________________________________ Date of Birth ________________________________________
In Case of Emergency, Call ___________________________________ Phone _____________________________________________

Your Personal Information
Primary Health Insurance Company ____________________________ Phone _____________________________________________
Primary Physician __________________________________________ Phone _____________________________________________
Pharmacy Name ___________________________________________ Phone _____________________________________________
Medications and Dosage __________________________________________________________________________________ ____
__________________________________________________________________________________________________________ _
___________________________________________________________________________________________________________
Medical Conditions and allergies_________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
Ambulance Company _______________________________________ Phone_____________________________________________
Hospital __________________________________________________ Phone _____________________________________________
Bank ____________________________________________________ Phone _____________________________________________
Life Insurance Company _____________________________________ Phone _____________________________________________
Insurance Agent ______________________________________________________________________________________________
Lawyer___________________________________________________ Phone _____________________________________________
Transportation _____________________________________________ Phone _____________________________________________
Notes _______________________________________________________________________________________________________
____________________________________________________________________________________________________________
Advance Directive? _____Yes _____No If so, where is it kept? _______________________________________________________
Does anyone have power of attorney for you?_____Yes _____No If yes, which kind? ____Durable ____ Health ____ Both
Name of Person with POA__________________________________________________ Phone _______________________________
Religious Affiliation _________________________ House of Worship ___________________________________________________
Pastor/Rabbi ______________________________________________ Phone ____________________________________________
Other people to notify in an emergency: ____________________________________________________________________________
____________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Additional Notes ______________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________

Alphabetical Index
A I
Adult Day Services .....................................................................32-33 Identity Theft ..................................................................................... 75
Advance Directives and Powers of Attorney .............................. 86 Independent Living ........................................................................ 114
Allegheny County Area Agency on Aging ................................8-13 Information and Referral Service Partners ................................. 13
Allegheny County Government Services ....................................... 5 In-Home Service, Non-Medical Care ......................................24-26
Alzheimer’s Support....................................................................50-51
Assisted Living Facilities/Personal Care Homes ...............118-123 L
Assistive Technology....................................................................... 64 Legal Resources .........................................................................87-88
Libraries ........................................................................................... 138
C Long-Term Care Insurance............................................................. 83
Alphabetical Index
Caregiver Support .......................................................................14-16 Long-Term Living Alternatives .................................................10-12
Choosing a Doctor ........................................................................... 36
Choosing a Personal Care or Nursing Home ....................118-119 M
Choosing an Apartment ................................................................ 103 Medical Supplies ............................................................................. 65
Community Support Programs ..................................................54-57 Mental Health/Drug and Alcohol Services .................................. 40
Consumer Advocacy ..................................................................94-95 Message from the Office of the Chief Executive,
Continuing Care Retirement Communities ................................. 129 County of Allegheny ..................................................................... 3
Crisis Assistance ............................................................................. 41
Cultural Arts .................................................................................... 140
N
Nursing Homes ........................................................................126-129
D O
Dancing ........................................................................................... 138
Office of the Allegheny County Council ......................................... 4
Dental Needs .................................................................................... 42
Disability ............................................................................................ 39 P
Drug and Alcohol Services/Mental Health .................................. 40 Palliative Care .................................................................................. 31
Personal Care Homes/Assisted Living Facilities ...............118-123
E Pharmaceutical Assistance ......................................................84-85
Equipment Lending Programs ........................................................ 64 Powers of Attorney and Advance Directives .............................. 86
Education Opportunities ............................................................... 131 Preventative Health/Screenings ................................................... 34
Elected Officials ............................................................................... 97
Emergency Preparedness .........................................................72-74 S
Entertainment ................................................................................. 141 Safety for Seniors .......................................................................70-71
Exercise and Wellness.................................................................. 137 Screenings/Preventative Health ................................................... 34
Senior Apartments ..................................................................104-107
F Senior Centers .........................................................................133-135
Final Details ...................................................................................... 89 Senior Programs ............................................................................ 132
Financial Assistance ..................................................................58-61 Senior Training and Employment................................................. 130
Food Assistance ..........................................................................76-77 Social Security ................................................................................. 61
Funeral Planning .............................................................................. 88 Sports ............................................................................................... 136
G T
Geriatric Care ................................................................................... 19 Table of Contents ............................................................................... 7
Geriatric Care Managers ................................................................ 18 Tax Information............................................................................90-91
Geriatric Medicine ........................................................................... 37 Transportation ...........................................................................98-100
Grandparenting Assistance ......................................................... 139 Transportation Options.................................................................. 101
H U
Health Clinics/Centers .................................................................... 38 Utility Assistance ............................................................................. 92
Health Insurance ........................................................................78-80 Utility Conservation ......................................................................... 93
Health Insurance Advocacy .....................................................82-83
Health Insurance Counseling ........................................................ 80 V
Health Related Support Groups ................................................52-53 Veterans ............................................................................................ 62
Hearing Assistance ......................................................................... 43 Vision Services ............................................................................44-47
Home Health Agencies .............................................................20-23 Volunteer Opportunities .........................................................142-143
Home Repair, Maintenance and Safety ..................................66-69 Volunteer Respite Care ................................................................... 17
Hospice Care ...............................................................................28-31 Voter Registration ............................................................................ 96
Hospitals .......................................................................................48-49
Housing Options ............................................................................. 102 W
Warning Signs .................................................................................. 35

Advertiser Reference
Admiral Tree Service (Page 93) Guardian Angel (Page 26) Riverview Manor (Page 113)
(724) 935-0999 (412) 492-8290 (412) 734-0741
Allegheny County Health Dept. Hal English and Associates Schenley Gardens (Page 63)
(Page 34) (Page 87 and 148) (412) 621-4200
(412) 687-2243 (412) 931-6300 Scott and Christie (Page 47)
Allegheny County Housing Authority Home Helpers (Page 24) (412) 782-0400
(Page 107) (724) 776-4478 SeniorCare Network (Page 113)
(412) 402-2487 HomeInstead Senior Care (Page 25) (412) 828-5600
a.m. Rodriguez Associates (Page 111) 1 (866) 996-1087 Senior Lifestyle Connections
Advertiser Reference
(412) 231-3621 Hope Hospice (Page 30) (Page 117)

Arcadia HealthCare (Page 31) 1 (877) 367-3685
(412) 871-5786 (724) 787-7030
Housing Authority of the City of
Arden Courts (Page 50) Shaler Oaks (Page 108)
Pittsburgh (Page 112)
(412) 384-0300 (412) 456-5030 (412) 487-9401
ATC At-Home (Page 31) IW Abel Place (Page 109) Sharpsburg Tower (Page 109)
(412) 782-4282 (412) 687-7120 (412) 784-0600
Atria South Hills (Page 124) Jewish Family and Children’s Silver Scholars (Page 131)
(412) 884-1200 Service of Pittsburgh (Page 18) (412) 283-0105
Baptist Homes Society (Page 115) (412) 422-0400 Southestern Group, Ltd (Page 126)
(412) 563-6550 Jewish Healthcare Foundation (412) 469-6955
Bayada Nurses (Page 27) (Page 15) St. Ambrose Manor (Page 110)
1 (877) 412-8950 (412) 594-2569 (412) 322-2111
Beechtree Commons (Page 110) Kane Care (Page 14) St. Barnabas Communities
(412) 798-5589 (412) 422-6800 (Page 115)
Beechview Manor (Page 110) K-Mart Pharmacy (Page 39) 1 (800) 553-9531
(412) 571-2999 1 (866) 562-7848 Steelworkers Tower (Page 109)
Blackburn’s (Page 65) LIFE Pittsburgh (Page 33) (412) 321-2460
1 (800) 472-2440 (412) 388-8050 Supportive Housing Management
Care at Home (Page 16) Liken Home Care (Page 27) Services (Page 112)
(412) 967-1111 (412) 816-0113 (412) 829-3910
Care at Home Preferred (Page 27) Lloyd McBride Court (Page 110) Sykes Elder Law (Page 87)
(412) 967-1111 (412) 821-4474
Celtic Healthcare (Page 29) (412) 531-7123
Lynn William Apartments (Page 110)
1 (800) 355-8894 The Care Registry (Page 25)
(412) 734-4229
Comfort Keepers (Page 14) McKeesport Housing Authority (412) 421-5202
(412) 787-0709 (Page 109) The Cedars of Monroeville (Page 28)
Delivered to U (Page 77) (412) 673-6942, ext. 218 (412) 373-3900
(412) 254-3882 Medicaid Benefits Experts (Page 83) The Devonshire of Mt. Lebanon
Dollar Bank (Page 60) 1 (800) 657-1449 (Page 114)
1 (800) 344-5626 MiKelCo Lifts (Page 71) (412) 343-2200
Eastern Area Adult Services (Page 26) (412) 421-5438 The Haven at North Hills (Page 124)
(412) 247-1446 Mobile Optical Services (Page 46) (412) 364-6411
Elliott Heights (Page 108) (412) 749-4700 Troy Hill Pharmacy (Page 39)
(412) 920-7181 Mobile Vision Care (Page 45) (412) 904-2231
Elmcroft (Page 118) (412) 849-4564 UPMC Health Plan (Page 2)
(412) 487-6925 PA Lottery (Page 147) 1 (866) 400-5076
Eugene Beck Company (Page 93) 1 (800) 225-7223 UPMC/Jefferson Regional Home
(412) 321-3356 Paramount (Page 118) Health (Page 21)
FiveStar Senior Living (Page 125) (724) 969-1020 1 (888) 860-2273
www.fivestarseniorliving.com Pennrose Management Company UPMC Senior Communities
Forbes Hospice (Page 28) (Page 108) (Page 116)
1 (800) 381-8080 (412) 366-3300 1 (800) 324-5523
Gable Ridge (Page 108) Ponsi (Page 65)
(412) 241-9474 UPMC Staying-At-Home (Page 19)
1 (866) 708-5825
Gallagher Home Care Services 1 (866) 430-8742
Presbyterian SeniorCare (Page 6)
(Page 23) (412) 828-5600 Valley Care Association (Page 33)
(412) 279-7800 Reformed Presbyterian Home (412) 264-0104
Gateway Health Plan (Page 81) (Page 113) Vector Security (Page 70)
1 (877) 428-3929 (412) 224-6692 1 (800) 756-9161
Gerry Angel (Page 83) ResCare HomeCare (Page 16) Warm Line (Page 57)
(412) 563-1416 (412) 937-8791 1 (866) 661-9276

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EVPAL Benefits_Pgh Sr Nws.indd 1

12/14/10 5:15 PM
H.A. English and Associates, P.C.
Attorneys at Law
(412) 931-6300
Main Office: Hampton Office:
3111 Babcock Blvd. 4000 Mt. Royal Blvd.

Pittsburgh, PA 15237 and Duncan Ave.
(Between Rochester Rd. Allison Park, PA 15101
and Cemetery Lane) (412) 486-1923
(412) 931-6300
Hal English
Attorney Since 1987
www.halenglish.com
• Estate Administration • Special Needs Trusts

• Power of Attorney • Guardianships
• Medicaid Planning • Elder Law
• Probate • Wills
A member of the National Academy of Elder Law Attorneys
Lieutenant Colonel in the U.S. Marine Corps Reserves
Past Board of Director, North Hills Senior Services
Past Chair, Stewardship, St. Paul’s Church
Past President, Hampton Rotary
Past Trustee, Marine Corps League
Past President of the Allegheny County Bar Association Sole and Small Firm Section

Senior Resource Guide: Allegheny County

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Allegheny County

Senior Resource Guide

For caregivers. For professionals.

Call us today to learn more about Toll-free: 1-866-400-5076

2011 Allegheny County Senior Resource Guide 3

Rich Fitzgerald, District 11 James Ellenbogen, District 12 Amanda Green, District 13

4 2011 Allegheny County Senior Resource Guide

Important County Phone Numbers Row Ofﬁces

Allegheny County Government Services

SeniorLine (412) 350-5460 Drug and Alcohol Services (412) 350-3328

2011 Allegheny County Senior Resource Guide 5

herever you call home. . .

Presbyterian SeniorCare - Oakmont Campus

6 2011 Allegheny County Senior Resource Guide

Welcome / Table of Contents

TDD/TTY (412) 350-2727

8 2011 Allegheny County Senior Resource Guide

DHS AAA Programs and Services

Senior Training and Employment

Protection from Abuse and Neglect

2011 Allegheny County Senior Resource Guide 9

(412) 350-5460, (800) 344-4319 or TTY (412) 350-2727; or visit www.county.allegheny.pa.us/dhs/aaa.

Pennsylvania Department of Aging Families Love the Aging Waiver Program

Aging Waiver eligibility requirements:

10 2011 Allegheny County Senior Resource Guide

Long-Term Living Alternatives

2011 Allegheny County Senior Resource Guide 11

12 2011 Allegheny County Senior Resource Guide

Information and Referral Service

2011 Allegheny County Senior Resource Guide 13

������������ • Short-Term Rehabilitation

14 2011 Allegheny County Senior Resource Guide

Strengthening Networks of Informal Caregivers of Older Adults

Are you taking care of a family member or friend who is an

Join a Learning Circle Today!

2011 Allegheny County Senior Resource Guide 15

A Caregiver’s Challenge: Living, Loving, Letting Go by

Self-Care for Caregivers: A Twelve-Step Approach by Pat

16 2011 Allegheny County Senior Resource Guide

Volunteer Caregiving Assistance

East End Cooperative Ministry

Interfaith Volunteer Caregivers of Southwestern PA VA Pittsburgh Healthcare System

2011 Allegheny County Senior Resource Guide 17

• What are your professional credentials?

• Are you licensed in your profession?

• How long have you been providing care management

• Are you available for emergencies?

• Does your company also provide home care services?

• How would you communicate information to me?

A private professional geriatric care manager helps to co-

• Can you provide references?

• monitor in-home help;

• review ﬁnancial or legal issues;

• offer appropriate referrals; You want to

18 2011 Allegheny County Senior Resource Guide

Information provided by the University of Pittsburgh Institute on Aging: www.aging.pitt.edu.

For more information, call

Afﬁliated with the University of Pittsburgh School

2011 Allegheny County Senior Resource Guide 19

20 2011 Allegheny County Senior Resource Guide

2011 Allegheny County Senior Resource Guide 21

Your Plan of Care

�� • Short-Term Rehabilitation