footscan® advanced & hi-end system

Installation guide:

Version 7

Balance software

PN 80000054 RS-PRD-00122-05 Page 1

Information in this guide is subject to change without notice.
No part of this document may be reproduced or transmitted in any way without the express written
permission of RSscan International.

© 2010 RSscan International

footscan® is a registered trademark.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
LabVIEW is a registered and unregistered trademark of National Instruments (NI) in the United States
and other countries.

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TABLE OF CONTENTS

INTRODUCTION..................................................................................................................................... 4

CONTACT INFORMATION .................................................................................................................... 5

CONVENTIONS USED IN THIS INSTALLATION GUIDE ..................................................................... 5

SYMBOLS............................................................................................................................................... 6

SYSTEM REQUIREMENTS ................................................................................................................... 6

INTENDED USE ..................................................................................................................................... 7

GENERAL SAFETY INFORMATION..................................................................................................... 7

INSTALLATION AND OPERATIONAL SAFETY .................................................................................. 7

SAFETY INSPECTIONS......................................................................................................................... 8

MAINTENANCE OF THE MEASUREMENT SURFACE ....................................................................... 8

CALIBRATION AND REPAIR ................................................................................................................ 9

EUROPEAN UNION (EU) CUSTOMER INFORMATION ...................................................................... 9

LIMITED WARRANTY ON RSscan International PRODUCTS, TERMS AND CONDITIONS: .......... 9

RSscan International SOFTWARE END-USER LICENSE AGREEMENT (EULA)........................... 11

FOOTSCAN® ADVANDED & HI-END SOFTWARE INSTALLATION ................................................ 13

®
FOOTSCAN CALIBRATION FILE INSTALLATION .......................................................................... 18

FOOTSCAN® 2nd GENERATION HARDWARE INSTALLATION ....................................................... 20

INITIAL START-UP .............................................................................................................................. 25

YOUR FIRST MEASUREMENT ........................................................................................................... 30

FOOTSCAN® ADVANCED & HI-END SYSTEM SPECIFICATIONS .................................................. 32

® ND
FOOTSCAN 2 GENERATION INTERFACE BOX CONNECTIONS .............................................. 38

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INTRODUCTION
Congratulations on your new purchase. The footscan® gait, footscan® footwear adviser and
footscan® balance systems are developed to perform state-of-the-art pressure measurements, for
clinical or scientific use.
User friendly software creates the opportunity to have accurate and reliable pressure and timing data
in no time. Barefoot and shod measurements in a static and dynamic way can be performed with the
footscan® gait software.

This guide will assist you with the installation of the footscan® advanced & hi-end balance software,
the footscan® Calibration File and the footscan® hardware. Please follow the instructions step by
step.

The footscan® Calibration File is unique and matched to the footscan® plate serial number. Before
installing, verify if the footscan® plate serial number matches the serial number written on the
footscan® Calibration File Installer CD. Note that the footscan® Calibration File supplied for 2nd
generation systems is not compatible with legacy SCSI interface boxes.
nd
If the footscan® 2 balance software is installed on footscan® advanced & hi-end systems delivered
before June 2007 or the Pressure Sensitive Layer (PSL) has been replaced before June 2007, the
footscan® Calibration File is not applicable and the default calibration file will be used.

If the footscan® Calibration File is already installed on your system (during the installation of
the footscan® advanced & hi-end gait and footwear adviser software), the footscan®
Calibration File installation can be skipped. It is recommended to disconnect the footscan®
system during the installation of the footscan® USB2 balance software.

Enjoy your footscan® balance system.

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CONTACT INFORMATION
Pre-sales and sales information
For pre-sales and sales information, contact your regional distributor.
If you cannot locate a regional distributor, contact RSscan International directly at sales@rsscan.com.

Support information
RSscan International offers following support options:
• The included documentation.
• The RSscan International website http://www.rsscan.com/ (Frequently Asked
Questions, Knowledge Base, footscan® school instruction video’s and software
updates).
• Contact your regional distributor.
• If you cannot locate a regional distributor, contact the RSscan International support
department at support@rsscan.com. Please include the product serial numbers,
system configuration, screen captures and detailed failure description.
• If you have exhausted the above support options, support by telephone is available
from Monday to Friday from 9:00 to 16:00 GMT+1:00.
• In case your product requires repair, contact your regional distributor or the RSscan
International support department at support@rsscan.com to initiate the RMA (Return
Material Authorization) process.

Worldwide headquarters
RSscan International NV
Lammerdries-oost 23B
B-2250 Olen
Belgium

Tel. +32 (0) 14 23 20 31

Fax. +32 (0) 14 23 53 90

CONVENTIONS USED IN THIS INSTALLATION GUIDE

The following typestyle conventions are used throughout this installation guide:

• Boldface emphasis and button names

• Italic selections during the installation progress and references to other sections of
this installation guide
• Underline references to the other guides of your footscan® system

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SYMBOLS
Some features are not available in all software versions and/or to all versions of the footscan® 2nd
generation interface box. Where applicable, sections are marked with one or more of the following
symbols indicating the availability:

nd
footscan® 2D 2 generation interface box

footscan® 3D 2nd generation interface box

SYSTEM REQUIREMENTS
®
The footscan advanced & hi-end hardware and software is designed for use on personal computers
running Microsoft Windows XP (Home Edition or Professional, 32 bit with Service Pack 2), Microsoft
Windows Vista (Home Basic, Home Premium, Business or Ultimate, 32 bit) or Microsoft Windows 7
(Home premium, Professional, Ultimate, 32 bit).
Minimum system requirements:
• Memory: 512 MB of RAM memory (2 GB for Windows Vista and Windows 7).
• Ports: 1 available USB 2.0 port, fully compliant with the USB 2.0 specifications.
• Screen: a minimum display screen resolution of 1024 by 768 pixels, 16 bit color quality.
• Hard drive storage: 100MB of space for the footscan® software and additional space for the
measurements database. Approximate 0.5MB of additional space is required per
measurement. For example a database of 250 patients with 3 measurements per patient
requires 375MB additional hard drive space. NTFS file system.

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INTENDED USE

• The footscan® state-of-the-art pressure measurement system is intended for the

measurement of static and dynamic pressures and the analysis of balance and gait patterns
of human beings.
• Operation, interpretation of the measurements and prescription of treatment or orthotic
corrections should be done by trained professionals.
• As part of our continuous quality improvement process, RSscan International invites you to
provide feedback on our footscan® systems, contact information is located on page 5.

GENERAL SAFETY INFORMATION

• All users should read the user guides before using the footscan® system, the user guides
should be available to users at all times.
• Prior to the measurement session, the patient should be instructed on how to walk or run over
the footscan® plate.
• Should the patient incur injury due to use or malfunction of the footscan® system, providing
all precautions are taken, the footscan® system is well maintained and used as intended,
report such event to the manufacturer RSscan International.

INSTALLATION AND OPERATIONAL SAFETY

• All equipment connected directly or indirectly to the footscan® system (PC and peripherals,
force plate, trigger device, synchronized camera, …) has to be configured in accordance with
the EN 60601-1 standard. Consult a qualified technician when in doubt.
• Ensure a safe distance of 1.5m between the patient and any of the above mentioned
equipment (except equipment required for the measurement such as a force plate) or other
equipment not compliant with the EN 60601-1 standard.
• Use only the supplied EN 60601-1 approved external power supply with the footscan® 2nd
generation interface box. Using other power supplies may violate the safety standard of the
product and increase the risk for the patient.
nd
• Use an approved, grounded mains cable with the power supply of the footscan® 2
generation interface box.
• Power down the entire setup when connecting or disconnecting equipment.
• Do not place the footscan® system (plate, cable …) adjacent to equipment or power lines
which generate strong electromagnetic or electrostatic fields, relocate if necessary.
• Do not operate or store the footscan® system outside the specified environmental
temperature and humidity range, do not expose the footscan® system to direct sunlight, do
not expose the footscan® system to moisture.
• Install the footscan® plate on a solid, non-skid surface, ensure the plate is fully supported
and the entire patient runway is non-skid.
• Install the footscan® plate in a runway which is long enough to allow the patient to walk or
run in a natural gait pattern.
• To eliminate the height difference between the floor and the footscan® plate, either recess
the footscan® plate in the floor or use a raised runway (available from RSscan International
or its local distributors).

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 • It is recommended to use a top cover for the entire runway to provide more comfort for the
patient and avoid targeting (available from RSscan International or its local distributors).
• Avoid direct contact between the measurement surface of the footscan® plate and damaged
skin, use appropriate isolation methods.
• Protect the measurement surface from high impact or sharp objects. Dents or damage to the
measurement surface can influence the measurement and can permanently damage the
Pressure Sensitive Layer and electronic components. Use a protective cover when
performing such measurements, for example a layer of 3-5mm EVA material (Ethylene Vinyl
Acetate sheets).
• Protect the footscan® plate cable and connectors from accidental damage. Ensure nobody
can trip over the cable. Use a cable conduit or other means to cover and protect the cable.
• Do not bend any of the footscan® cables in a sharp angle.
• Do not lift the footscan® plate by its cable, never pull the cable.
• Power down the footscan® system when not in use.
• When not in use, store your footscan® plate flat (measurement surface up) or in its
packaging or flight case. Do not store the footscan® plate vertically without adequate support
(cable always pointing upwards), do not put any weight on the measurement surface.
• Do not use unsuitable or unapproved third party accessories or non-original spare parts, this
can cause malfunctions or incorrect measurements and void warranty.

SAFETY INSPECTIONS

• Prior to each measurement session, visually inspect the measurement surface of the
footscan® plate, do not use the footscan® plate if the protective sticker or rubber is loose or
damaged to such an extent that the patient could trip or get injured. Replacement stickers and
rubbers can be ordered from RSscan International or its local distributors.
• Prior to each measurement session, visually inspect the cables and patient runway, ensuring
maximum safety for the patient while being measured.
• On a weekly basis, inspect all cables and connections. All cables except the plate cable can
be replaced by the user, replacement cables are available from RSscan International or its
local distributors.
• On a yearly basis, verify the electrical safety of the external power supply for the footscan®
nd
2 generation interface box and all equipment connected directly or indirectly to the
footscan® system.

MAINTENANCE OF THE MEASUREMENT SURFACE

• To ensure patient safety, clean and, if applicable, disinfect the measurement surface of the
footscan® plate between subsequent patients.
• The measurements surface can be cleaned and disinfected with a suitable disinfectant, for
example Huwa-san TR-5 (5% H2O2).
• Do not pour or spray the cleaning or disinfectant product directly on the footscan® plate, use
a damp cloth to remove contamination.
• Make sure the measurement surface of the footscan® plate is completely dry before use.
• Do not use aggressive cleaning or disinfectant products that are harmful to PVC,
polycarbonate plastic or rubber.
• Do not use solvent based, flammable or abrasive cleaning or disinfectant products.
• Do not submerge any part of the footscan® system into water or other liquids.

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 • Do not sterilize the footscan® plate.

CALIBRATION AND REPAIR

• RSscan International recommends to send the footscan® system to RSscan International

yearly for replacement of the Pressure Sensitive Layer (PSL) and calibration. Contact the
RSscan International support department (contact information on page 5) to obtain our RMA
(Return Material Authorization) procedure.
• There are no user serviceable parts inside the footscan® system. Disassembly of the
footscan® system will void warranty.
• Repair of the footscan® system should only be performed by qualified personnel at the
headquarters of RSscan International, contact the RSscan International support department
(contact information on page 5) to obtain our RMA (Return Material Authorization) procedure.
• Save the original packaging of the footscan® system, it can be used to ship the footscan®
system to RSscan International for repair or replacement of the Pressure Sensitive Layer
(PSL).

EUROPEAN UNION (EU) CUSTOMER INFORMATION

• footscan® products are marked according to the European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).

• This symbol on the product or the documentation indicates that this

product may not be treated as household waste. Instead it shall be handed
over to the applicable collection point for the recycling of electrical and
electronic equipment. Disposal must be carried out in accordance with
local environmental regulations for waste disposal. For more detailed
information about disposal of this product, please contact the distributor
where you purchased the product, your household waste disposal service or your local city
office.

• Alternatively, the product can be send back to RSscan International for disposal or trade-in.
Contact the RSscan International support department (contact information on page 5) to
obtain our RMA (Return Material Authorization) procedure.

LIMITED WARRANTY ON RSscan International PRODUCTS, TERMS

AND CONDITIONS:
• RSscan international products are warranted to be free from defects in materials or
workmanship for a period of 1 year from the date of delivery (the "Warranty Period").
• If the product is determined to be defective during the Warranty Period, RSscan international
shall repair the product.
• Repair as provided under this warranty is the sole and exclusive remedy of the consumer and
RSscan international’s sole and exclusive liability in respect of defects in your product.
• Any parts replaced under warranty will become the property of RSscan international.
• Parts replaced under warranty will be covered by a 90 days repair warranty or the remainder
of the product warranty period, whichever period is longer. The product warranty period will
not be extended.

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 • Customer shall exhaust all support options listed in the contact information section before
returning a product.
• Customer shall contact RSscan International support department (contact information on
page 5) prior to returning a product to obtain the RSscan international Return Material
Authorization (RMA) procedure and form. After receiving and validating the filled-in form from
the customer, RSscan international customer support shall issue an RMA number. Returned
products without a valid RMA number will be rejected.
• Customer shall ship defective product freight prepaid to RSscan international. RSscan
international shall ship the repaired product freight prepaid to the customer. Customers
outside of the Europe shall issue a pro-forma invoice and declare the shipment as temporary
export, contact RSscan international customer support for more information on shipments
outside of Europe.
• To the extent permitted by applicable law(s) RSscan international does not assume any
liability for loss of or damage to or corruption of data, for any loss of profit, loss of use of
products or functionality, loss of business, loss of contracts, loss of revenues or loss of
anticipated savings, increased costs or expenses or for any indirect loss or damage,
consequential loss or damage or special loss or damage.
• This Limited Warranty does not affect your legal (statutory) rights under your applicable
national laws relating to the sale of products.

The warranty covers:

• The cost of all parts and labor in the repair or replacement of any parts, following mechanical
or electrical breakdown, which are shown to the satisfaction of RSscan international to be
defective due to faulty materials or workmanship.

The warranty does not cover:

• The cost of repair following accidental damage, careless operating, unintended use, use or
incorrect installation of incompatible third party equipment, negligence, handling damage,
transit damage, misuse, non-compliance with the supplied instructions, force majeure, natural
forces or damage due to other external causes.
• Unsatisfactory performance caused by non-compliance with the minimum system
requirements, the use or attachment of any accessories not produced or authorized by
RSscan international.
• Use of the footscan® system for any purpose other than the intended use.
• Repairs, alterations or disassembly carried out by unauthorized parties or agents.
• Normal wear and tear, including wearing parts such as fuses, dents, scratched paintwork,
footscan® plate and interface cables, power cables, Pressure Sensitive Layer (PSL),
footscan® insoles.
• Products damaged during transit to RSscan international due to insufficient or improper
packaging.
• footscan® software (refer to the footscan® software End-User License Agreement).

PN 80000054 RS-PRD-00122-05 Page 10

RSscan International SOFTWARE END-USER LICENSE
AGREEMENT (EULA)

IMPORTANT- READ THIS NOTICE CAREFULLY BEFORE INSTALLING THE SOFTWARE:

This End-User License Agreement or EULA is a legal agreement between you (as an individual or
legal entity) and the manufacturer of the accompanying SOFTWARE PRODUCT (RSscan
International NV) which includes computer software and may include associated media, printed
materials, and "online" or electronic documentation. This EULA replaces all previous declarations,
warranties, policies or EULA’S regarding the SOFTWARE PRODUCT. A signed EULA between you
and the manufacturer of the SOFTWARE PRODUCT may amend or overrule this EULA.
You agree to be bound by the terms of this EULA by installing, copying, or otherwise using the
SOFTWARE PRODUCT. If you do not agree with any of the terms of this EULA, the manufacturer of
the SOFTWARE PRODUCT does not license you to use the SOFTWARE PRODUCT, do not install,
copy, download or use the SOFTWARE PRODUCT; remove all copies from your system(s); contact
your local distributor or the manufacturer of the SOFTWARE PRODUCT for further instructions on
how to return the unused product.
footscan © RSscan International NV. Labview © National Instruments.
The SOFTWARE PRODUCT is protected by copyright laws, international copyright treaties,
intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold. This EULA
grants you a non-exclusive and indefinite license as detailed below.

1. GRANT OF LICENSE
This EULA grants you the following rights:
− Software installation and use. You may install an unlimited number of copies of the
SOFTWARE PRODUCT on computers or network servers within your company. One software
license is required for each footscan® system, an activation key is provided enabling the use of
the SOFTWARE PRODUCT on only one footscan® system, indicated by the serial number of
the footscan® system. You may use the SOFTWARE PRODUCT without a footscan® system
for the sole purpose of processing and visualizing stored measurement data.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

− Limitations. You may not reverse engineer, decompile, disassemble, translate, edit, arrange or
modify the SOFTWARE PRODUCT or otherwise try to access data which is invisible to the user
during normal use of the SOFTWARE PRODUCT, without prior written permission of the
manufacturer of the SOFTWARE PRODUCT, except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation (EC directive 91/250/EEC
on the legal protection of computer programs).
− Separation, combination or integration of components. No parts of the SOFTWARE PRODUCT
may be combined with or integrated in another SOFTWARE PRODUCT without prior written
permission of the manufacturer of the SOFTWARE PRODUCT. Each part of the SOFTWARE
PRODUCT that is combined with or integrated in another SOFTWARE PRODUCT is still
subject to the terms and conditions of this EULA.
− You may not distribute, lend, sub-license, rent or lease the SOFTWARE PRODUCT.
− Software transfer. You may permanently transfer all of your rights under this EULA providing
you do not retain any copies, the entire SOFTWARE PRODUCT is transferred (including any
associated media, printed materials, "online" or electronic documentation, all upgrades and this
EULA) and the recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an
upgrade from previous versions, all previous versions must be part of the transfer.
− Termination. Without prejudice to any other rights, the manufacturer may terminate this EULA if
you fail to comply with the terms and conditions of this EULA. Each of the parties can terminate
this EULA, immediate and without notice period, by registered letter, in case of bankruptcy,
suspension of payment, serious violation of contractual terms and conditions or any cause
violating the rights of one of the parties. In the event of a termination, you must destroy all
copies of the SOFTWARE PRODUCT including any associated media, printed materials,

PN 80000054 RS-PRD-00122-05 Page 11

 "online" or electronic documentation, or return to your local distributor or the manufacturer of
the SOFTWARE PRODUCT.

3. COPYRIGHT
− All intellectual properties and copyrights in and to the Software Product (including but not
limited to any images, photographs, animations, video, sound, music, and text incorporated into
the SOFTWARE PRODUCT), the accompanying documentation, and any copies of the
SOFTWARE PRODUCT are owned by the manufacturer of the SOFTWARE PRODUCT or its
suppliers.
− The SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions.
Therefore, you must treat the SOFTWARE PRODUCT like any other copyrighted material.
Copies of accompanying documentation are limited to internal use.

4. PRODUCT SUPPORT
− The following support options are available for the SOFTWARE PRODUCT:
• The accompanying documentation.
• The RSscan International website http://www.rsscan.com/ (Frequently Asked Questions,
Knowledge Base, footscan® school instruction video’s and software updates).
• Your regional distributor. If you cannot locate a regional distributor, contact the RSscan
International support department at support@rsscan.com.

5. LIMITED WARRANTY AND DISCLAIMER

− The manufacturer of the SOFTWARE PRODUCT warrants that the media on which the
SOFTWARE PRODUCT is recorded and any accompanying printed material are free from
defects in materials and workmanship under normal use for a period of 90 days from the date of
your original purchase. If during the 90-day limited warranty period, you discover physical
defects in the media on which the SOFTWARE PRODUCT is recorded or any accompanying
printed material, you can send the SOFTWARE PRODUCT back to the manufacturer of the
SOFTWARE PRODUCT for either replacement at no charge to you or a refund of the purchase.
THIS IS YOUR EXCLUSIVE REMEDY, the entire liability of the manufacturer of the
SOFTWARE PRODUCT shall be limited up to the purchase price of the SOFTWARE
PRODUCT.
− Except for the limited warranty described above, the SOFTWARE PRODUCT is sold AS IS
AND WITH ALL FAULTS without warranty, expressed or implied, as to its conformity to or
fitness for any particular purpose, completeness, or precision of the SOFTWARE PRODUCT’S
functions, or that the SOFTWARE PRODUCT will perform uninterrupted and without errors.
The entire risk as to the results and performance of the SOFTWARE PRODUCT is assumed by
you and you are assuming the entire risk as to its quality and performance. It is your
responsibility to verify the results obtained from the use of the SOFTWARE PRODUCT.
− To the maximum extent permitted by applicable law, in no event shall the manufacturer of the
SOFTWARE PRODUCT be liable for damages, including any general, special, incidental or
consequential damages arising out of the use, misuse or inability to use the SOFTWARE
PRODUCT (including but not limited to lost income, business interruption, loss of data, or a
failure of the program to operate with any other programs), even if the manufacturer of the
SOFTWARE PRODUCT has been advised of the possibility of such damages.
− This Limited Warranty is void if failure of the SOFTWARE PRODUCT has resulted from
accident, abuse, misapplication, abnormal use or a virus.

6. GOVERNING LAW
− This EULA is governed by the Belgian law. Place of jurisdiction shall be in TURNHOUT,
Belgium. Any disputes arising from this EULA, including those disputes relating to the validity,
interpretation or termination of the EULA shall be settled exclusively and finally by the courts in
TURNHOUT, Belgium.

PN 80000054 RS-PRD-00122-05 Page 12

FOOTSCAN® ADVANDED & HI-END SOFTWARE INSTALLATION
Caution: do not connect the footscan® advanced or hi-end system to the USB
port of the computer until the footscan® software and the footscan® Calibration
File have been installed.

The installation of the footscan® system consists of four parts: the footscan® software
installation, the footscan® Calibration File installation, footscan® hardware installation and
the initial start-up. It is important to follow these instructions step by step. Incorrect installation
can result in incorrect measurements.
Make sure you have administrator rights when installing the software.

1. Turn on the computer. Close all open applications, anti-virus software may need to be disabled if
you receive an error during the installation.

2. Insert the footscan® software CD into the CD-ROM drive, browse to the directory
nd
‘footscan software 20xx\footscan 7.xx Balance 2 Generation xxxx.xx.xx\’ and
double-click the setup file.

3. The following message appears for a few seconds.

4. The Welcome! screen appears, click Next.

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5. To use the footscan® software with a footscan®
nd
2 generation pressure system, select Typical
installation and click Next. This selection requires
an activation key to activate the footscan®
software, the activation key can be found on the
System Identification Sheet in the footscan®
binder.

To explore the features of the footscan® software

without a footscan® 2nd generation pressure
system or activation key, select Demo System and
click Next.

6. Select the default language and click Next. Once

the footscan® software is installed, the default
language can be changed at any time in the
preferences screen.

7. The footscan® software will be installed in the

directory ‘C:\RSscan_International\’ by default. To
change the destination directory, click Browse
and select another location. Click Next to
continue. Do not install in the ‘Program Files’
directory.

8. Select or enter the name of the Program Manager

Group where the footscan® software icons will be
placed, a default name will be proposed. Click
Next to continue.

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9. The footscan® software is ready to be installed.
Click Next to start the installation.

10. Installation progress of the footscan® software.

The footscan® software uses the National Instruments LabView Run-Time Engine. If any footscan®
software with the same version of the Labview Run-Time Engine has been installed previously, the
Labview Run-Time will not be reinstalled and installation steps 17-22 will be skipped automatically. Do
not skip installation steps 17-22 if the LabView installation wizard opens.

11. The LabView installation wizard opens to install

the NI Labview Run-Time Engine (see note
above). Click Next.

12. The license agreement has to be accepted before

you can continue with the installation. Accept the
agreement and click Next.

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13. The files of the NI LabView Run-Time Engine will
be installed in the ‘Program Files’ directory by
default. To change the destination directory, click
Browse and select another location. Click Next to
continue.

14. The application is ready to install. Click Next to

begin the installation.

15. Installation progress of the NI LabView Run-Time

Engine.

16. The application has been successfully installed.

Click Finish to exit the NI LabView Run-Time
Engine installation.

PN 80000054 RS-PRD-00122-05 Page 16

17. The SQLite ODBC Driver(s) is installed
successfully. Click OK to continue.

The SQLite ODBC Driver is required to access the

measurements database. If this message doesn’t
appear, contact RSscan International customer
service department for additional instructions
(contact information on page 5).

18. The final screen of the installation procedure is the

Installation Completed screen. Click Finish to exit
the installation.

19. Click OK to restart the computer.

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FOOTSCAN® CALIBRATION FILE INSTALLATION
If the footscan® 2nd generation balance software is installed on footscan® 2nd generation
systems delivered before June 2007 or the Pressure Sensitive Layer (PSL) has been
nd
replaced before June 2007, skip this step and continue with the footscan® 2 generation
hardware installation.

Insert the footscan® Calibration File CD into the CD-ROM drive. The footscan® Calibration File
Installer will start automatically. RSscan International recommends the typical setup selection.
Select the preferred language for the installation dialogs from the drop down menu (1).

1. Typical setup

1.1 Select Typical Setup and click Next.

(1)

The footscan® Calibration File will be installed in

the ‘Program Files’ directory on Windows XP and the
‘C:\ RSscan_International\’ directory on Windows Vista
and Windows 7 by default.

The destination directory can be changed in the

custom setup. An installation of a typical setup
after a previous custom setup will copy the files
automatically to the destination directory of the
previous custom setup. To change the current
path, please select the custom setup.

1.2 The final screen of the footscan® Calibration File

Installer procedure will appear. Click Finish to exit
the installation.

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2. Custom setup

2.1 Select Custom Setup and click Next.

2.2 The footscan® Calibration File will be installed in

the ‘Program Files’ directory on Windows XP and
the ‘C:\ RSscan_International\’ directory on
Windows Vista and Windows 7 by default. To
change the destination directory, click Browse
and select another location. Click Next to
continue.

When a previous installation is detected with a

different destination directory, the footscan®
Calibration File Installer will duplicate the
existing calibration files to the new destination
directory.

2.3 The footscan® Calibration File Installer will copy

the files to the selected directory.

2.4 The final screen of the footscan® Calibration File

Installer procedure will appear. Click Finish to exit
the installation.

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FOOTSCAN® 2nd GENERATION HARDWARE INSTALLATION
Once the software has been successfully installed, you are ready to install the footscan® hardware.

1. Hardware setup

1.1 Connect the cable from the footscan® plate to the

analogue coax cable (mini-din end). Align the
positioning notches.

1.2 Align the connectors in a straight line and carefully

insert. Do not use excessive force.

1.3 Connect the analogue coax cable (XLR end) to the

analogue footscan® connector on the footscan®
nd
2 generation interface box. Align the positioning
key and insert until the latch locks.

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 ® nd
1.4 Connect the footscan 2 generation interface
box to your computer using the supplied USB 2.0
compliant cable. Connect the USB-B side of the
cable (square connector) to the USB socket on the
® nd
footscan 2 generation interface box.

1.5 Connect the USB-A side of the cable (flat

rectangular connector) to a free USB 2.0 compliant
port on your computer.

1.6 Verify if the power switch on the footscan® 2nd

generation interface box is in the OFF position.

1.7 Connect the external power supply to the

footscan® 2nd generation interface box.

PN 80000054 RS-PRD-00122-05 Page 21

1.8 Connect the mains cable to the external power
supply and the mains.

1.9 When the hardware setup is completed, switch on

® nd
the footscan 2 generation interface box.

Additional connections to the 3D footscan® 2nd generation interface box (trigger, sync,
analog channels…) are described on page 39.

PN 80000054 RS-PRD-00122-05 Page 22

2. Found new hardware wizard
nd
The Found New Hardware Wizard opens. Windows will automatically recognize the footscan® 2
generation interface box.

2.1 Select No, not this time when the Hardware

Wizard wants to connect to Windows Update.
Click Next.

2.2 Select Install the software automatically. Click

Next.

2.3 The Hardware Installation screen opens. Click

Continue Anyway. Please wait while the wizard
installs the software…

PN 80000054 RS-PRD-00122-05 Page 23

2.4 Click Finish to complete the installation.

nd
Note: when you connect the footscan® 2 generation system to another USB 2.0 port, the
Found New Hardware Wizard will open again, please repeat step two.

The footscan® system hardware installation is completed, please continue with the Initial start-up on
the next page.

PN 80000054 RS-PRD-00122-05 Page 24

INITIAL START-UP

1. Windows XP:

1.1. Open the footscan® software, on the taskbar,

click start
All Programs
footscan® Balance
7.x xxxx.xx.xx Second Generation
footscan®
Balance 7.x Second Generation.

1.2. Continue with paragraph 3 on page 27.

2. Windows Vista and Windows 7:

2.1. On the taskbar, click start
All Programs to

open the program list.

PN 80000054 RS-PRD-00122-05 Page 25

2.2. Scroll through the program list until you reach the
footscan® Balance 7.x xxxx.xx.xx Second
Generation folder.

2.3. Click the footscan® Balance 7.x xxxx.xx.xx

Second Generation folder to open it. Click the
footscan® Balance 7.x Second Generation
software icon.

2.4. Continue with paragraph 3 on page 27.

PN 80000054 RS-PRD-00122-05 Page 26

3. The main screen appears. The software requires
an activation key; this key can be found on the
System Identification Sheet included in the
package.
Click Enter key.

4. Enter the activation key exactly as printed.

Characters must be within range 0 ... 9 or A ... F.
Click OK when finished.

Note: the software will return to the previous

screen when an invalid key is entered, please re-
enter the activation key exactly as printed on the
System Identification Sheet.

5. Verify if the serial number of the connected plate

matches the serial number on the calibration file
selection screen.
Check the Remember this calibration file
checkbox to set this serial number as the default
plate.
Click OK when finished.

Notes: if you have multiple plates that can be connected, multiple calibration files will be detected.
Select the currently connected plate serial number from the drop down menu.
Make sure to select another plate serial number if you connect another plate. Leave the
Remember this calibration file checkbox unchecked.
The selection of the calibration file can be changed at any time in the
calibration menu.

6. The software will automatically adjust the offset

level. Make sure there is nothing on the plate.
When the offset level is adjusted, the connection
to the measurements database will be verified.
This process can take a moment.
Click OK to start the verification.

7. The connection to the measurements database is

verified. The main screen will appear in a few
moments.

PN 80000054 RS-PRD-00122-05 Page 27

8. Click the preferences screen button on the main screen or press function key F10.

9. On the preferences screen, select the Operation

tab, select the correct plate length from the plate
length drop down box.

Select and set the desired recording speed or

recording time.

Click OK.

It is recommended to review all preferences and

modify when required.

10. Calibrate your system, click the calibration screen button on the main screen or press
function key F3.

11. Click the weight calibration button on the calibration screen or press function key F4.

12. Enter your weight and click OK.

13. Walk on the plate.

PN 80000054 RS-PRD-00122-05 Page 28

14. Click OK when the calibration is finished.

15. Click the exit button on the calibration screen or press Esc (escape) to return to the main
screen.

Your footscan® system is now ready to use, please consult the footscan® advanced & hi-end system
user guide version 7 balance software or continue on the next page for your first measurement.

PN 80000054 RS-PRD-00122-05 Page 29

YOUR FIRST MEASUREMENT
Once you installed the footscan® software and hardware, you are ready to do your first
measurement.

1. Add a patient.

1.1. Click the database button on the main screen or press function key F2.

1.2. The database screen appears.

1.3. Click Add patient.

1.4. Enter the patient details, * marks the

mandatory fields. Click Add when finished.

PN 80000054 RS-PRD-00122-05 Page 30

 1.5. In the patients list, click a patient to highlight
and select that patient. The Stability and
Training buttons will be enabled.

2. Stability measurement.

2.1. Click the Stability button to go to the stability measurement screen.

2.2. Enter the weight of the patient and select the

shoe size from the dropdown list. Click OK
when finished.

2.3. Have the patient stand on the footscan® plate with both feet, click the measure
button or press function key F2 to start the measurement.

2.4. The measurement will end when the preset

recording time has elapsed or the Escape
key is pressed.

2.5. Click the save button or press function key F7.

Congratulations, you made your first measurement, please consult the footscan® advanced & hi-
end system user guide version 7 balance software for analysis options.

PN 80000054 RS-PRD-00122-05 Page 31

FOOTSCAN® ADVANCED & HI-END SYSTEM SPECIFICATIONS

1. 0.5m footscan® plate

Dimensions (length x width x height): 578 mm x 418 mm x 12 mm

Weight: 4.2 Kg
Number of sensors: 4096 (arranged in a 64 x 64 matrix)
Sensor dimensions: 7.62 mm x 5.08 mm
Active sensor area: 488 mm x 325 mm
Sensor technology: resistive
Data acquisition frequency: up to 500 Hz
Pressure range: 0 – 200 N/cm²
Operating temperature range: +15 °C to +30 °C
Storage temperature range: -10 °C to +60 °C (packed)
Relative humidity: 20% to 80% non-condensing
Plate cable length: 300mm +/- 50mm (integrated cable)
Total cable length to footscan® interface box: 6000mm +/- 50mm

PN 80000054 RS-PRD-00122-05 Page 32

2. 1m footscan® plate

Dimensions (length x width x height): 1068 mm x 418 mm x 12 mm

Weight: 7.7 Kg
Number of sensors: 8192 (arranged in a 128 x 64 matrix)
Sensor dimensions: 7.62 mm x 5.08 mm
Active sensor area: 975 mm x 325 mm
Sensor technology: resistive
Data acquisition frequency: up to 500 Hz
Pressure range: 0 – 200 N/cm²
Operating temperature range: +15 °C to +30 °C
Storage temperature range: -10 °C to +60 °C (packed)
Relative humidity: 20% to 80% non-condensing
Plate cable length: 300mm +/- 50mm (integrated cable)
Total cable length to footscan® interface box: 6000mm +/- 50mm

PN 80000054 RS-PRD-00122-05 Page 33

3. 2m footscan® plate

Dimensions (length x width x height): 2096 mm x 472 mm x 18 mm

Weight: 28.8 Kg
Number of sensors: 16384 (arranged in a 256 x 64 matrix)
Sensor dimensions: 7.62 mm x 5.08 mm
Active sensor area: 1950 mm x 325 mm
Sensor technology: resistive
Data acquisition frequency: up to 500 Hz
Pressure range: 0 – 200 N/cm²
Operating temperature range: +15 °C to +30 °C
Storage temperature range: -10 °C to +60 °C (packed)
Relative humidity: 20% to 80% non-condensing
Plate cable length: 300mm +/- 50mm (integrated cable)
Total cable length to footscan® interface box: 6000mm +/- 50mm

PN 80000054 RS-PRD-00122-05 Page 34

4. footscan® 2D 2nd generation interface box

Dimensions (length x width x height): 220 mm x 190 mm x 94 mm

Weight: 2.2 Kg
Data acquisition frequency: 500 Hz
Resolution: 8 bits
Operating temperature range: +15 °C to +30 °C
Storage temperature range: -10 °C to +60 °C (packed)
Relative humidity: 20% to 80% non-condensing
Connection to PC: USB 2.0 (standard USB-A – USB-B cable 5m)
Power consumption: with footscan® 0.5m plate: 8.24W
with footscan® 1m plate: 10.95W
with footscan® 2m plate: 13.65W

PN 80000054 RS-PRD-00122-05 Page 35

5. footscan® 3D 2nd generation interface box

Dimensions (length x width x height): 226 mm x 190 mm x 94 mm

Weight: 2.4 Kg
Data acquisition frequency: 500 Hz
Resolution: 8 bits
Operating temperature range: +15 °C to +30 °C
Storage temperature range: -10 °C to +60 °C (packed)
Relative humidity: 20% to 80% non-condensing
Connection to PC: USB 2.0 (standard USB-A – USB-B cable 5m)
Relative humidity: 20% to 80% non-condensing
Transmitting frequency for RF trigger/sync (master mode): 433.92 MHz, FM (frequency
modulation)
Receiving frequency for RF trigger/sync (slave mode): 418.00 MHz, FM (frequency modulation)
Power consumption: with footscan® 0.5m plate: 10.81W
with footscan® 1m plate: 13.51W
with footscan® 2m plate: 16.22W

PN 80000054 RS-PRD-00122-05 Page 36

6. external power supply unit for footscan® 2nd generation interface box

Model: MES50A-3P1J
Dimensions (length x width x height): 147 mm x 75.5 mm x 43.2 mm
Weight: 0.5 Kg
Operating temperature range: 0 °C to +45 °C
Storage temperature range: -10 °C to +70 °C
Relative humidity: 20% to 90% non-condensing
Input: 100-240V AC 50/60Hz, 3 pole AC inlet IEC320-C14
Output: 12V DC @ 4.16A (max 50W)
Standards: UL2601-1, IEC60601-1, EN55011 (CISPR11) class B, EN61000-3-2,3, EN60601-1-2
(EN61000-4-2,3,4,5,6,8,11) Light industry level, criteria A

PN 80000054 RS-PRD-00122-05 Page 37

FOOTSCAN® 2ND GENERATION INTERFACE BOX CONNECTIONS
1. footscan® 2D 2nd generation interface box

Power: connect the supplied external power supply unit, do not use any other power supply
unit. Center pin is connected to +.

USB: connect the USB-B end of the USB cable, connect the USB-A end of the USB cable to
the PC.

L3 L4: not used, future development.

Analog footscan: connect the XLR connector of the analog footscan® cable, connect the
other side of the analog footscan® cable to the footscan® plate.

PN 80000054 RS-PRD-00122-05 Page 38

2. footscan® 3D 2nd generation interface box

Antenna: connect the supplied BNC angle adapter and antenna. An antenna is required when
RF (FM) trigger or sync is enabled (master or slave). Transmit and receive frequencies are
listed on page 36. Refer to the footscan® advanced & hi-end system user guide version 7 balance
software for the available synchronisation and trigger options (preferences section).

Sync Interbox in: not used, future development.

Sync Interbox out: not used, future development.

USB: connect the USB-B end of the USB cable, connect the USB-A end of the USB cable to
the PC.

L3 L4: not used, future development.

Digital aux: the digital aux connection provides 5 digital (TTL) outputs that can be used to
interface with third party equipment.

Connector type: 9 pin female sub-D

Mating connector: 9 pin male sub-D
Output signal type: TTL
Output voltage: min 0V (low), maximum 5V (high)
Output current: maximum 6mA
Pin-out:

Pin # Function
1 digital output 1 (AUX1)
2 digital output 2 (AUX2)
3 digital output 3 (AUX3)
4 ground (GND)
5 ground (GND)
6 digital output 4 (AUX4)
7 digital output 5 (AUX5)
8 not connected (NC)
9 ground (GND)

PN 80000054 RS-PRD-00122-05 Page 39

Interfacing:

Currently the AUX1... AUX5 outputs are used to switch the amplification and reset on a Kistler force
plate with internal amplifiers, refer to the footscan® advanced & hi-end system user guide version 7
balance software for the available force plate options (preferences section). Consult the manual from
your Kistler force plate for interfacing details.

Analog footscan: connect the XLR connector of the analog footscan® cable, connect the
other side of the analog footscan® cable to the footscan® plate.

Power: connect the supplied external power supply unit, do not use any other power supply
unit. Center pin is connected to +.

Sync / Trigger: the sync / trigger connection provides digital (TTL) inputs and outputs that can
be used to synchronize third party equipment with the footscan® system, synchronize the
footscan® system with third party equipment, trigger third party equipment from the footscan®
system or trigger the footscan® system from third party equipment.

Connector type: 15 pin high-density female sub-D

Mating connector: 15 pin high-density male sub-D
Output signal type: TTL (74ABT244)
Output voltage: min 0V (low), maximum 5V (high)
Output current high: maximum 32mA
Output current low: maximum 64mA
Input signal type: TTL with Schmitt trigger input (74ACT14)
Input voltage: 0V...0.8V (low), 2V...5V (high)
Pin-out:

Pin # Function
1 external sync in (EXT SYNC IN)
2 external sync out (EXT SYNC OUT)
3 inverted external sync out (/EXT SYNC OUT)
4 ground (GND)
5 ground (GND)
6 ground (GND)
7 ground (GND)
8 ground (GND)
9 +5V
10 ground (GND)
11 ground (GND)
12 ground (GND)
13 external trigger out (EXT TRIG OUT)
14 external trigger in (EXT TRIG IN)
15 inverted external trigger out (/EXT TRIG OUT)

Sync / trigger interface cable:

nd
A sync / trigger interface cable is supplied with the footscan® 3D 2 generation interface box, a 15
pin high-density male sub-D connector on one side and 5 BNC male connectors on the other side.

PN 80000054 RS-PRD-00122-05 Page 40

Sync / trigger interface cable color table:

Color Function
Red external sync in (EXT SYNC IN)
Green external sync out (EXT SYNC OUT)
Blue inverted external sync out (/EXT SYNC OUT)
Grey external trigger out (EXT TRIG OUT)
Black external trigger in (EXT TRIG IN)

Interfacing:

External sync in (EXT SYNC IN):

Can be used to synchronize footscan® measurements (slave mode) with third party equipment. The
external sync (slave) mode has to be enabled. Use an active high signal. Refer to the footscan®
advanced & hi-end system user guide version 7 balance software for the available synchronisation
options (preferences section).

External sync out (EXT SYNC OUT):

Can be used to synchronize third party equipment (slave mode) with footscan® measurements. Set
the polarity sync out mode to positive edge or negative edge, depending on the third party
equipment requirements. Refer to the footscan® advanced & hi-end system user guide version 7
balance software for the available synchronisation options (preferences section).

Inverted external sync out (/EXT SYNC OUT):

Same as EXT SYNC OUT above but reversed polarity. Both outputs can be used simultaneously.
Note that the function of the polarity sync out mode is reversed for this output.

External trigger in (EXT TRIG IN):

Can be used to trigger the start of footscan® measurements (slave mode) from third party equipment.
The external trigger (slave) mode has to be enabled. Use an active high signal. Refer to the
footscan® advanced & hi-end system user guide version 7 balance software for the available
synchronisation options (preferences section).

External trigger out (EXT TRIG OUT):

Can be used to trigger third party equipment (slave mode) from the footscan® system. Set the
polarity trigger out mode to positive edge or negative edge, depending on the third party equipment

PN 80000054 RS-PRD-00122-05 Page 41

requirements. Refer to the footscan® advanced & hi-end system user guide version 7 balance
software for the available synchronisation options (preferences section).

Inverted external trigger out (/EXT TRIG OUT):

Same as EXT TRIG OUT above but reversed polarity. Both outputs can be used simultaneously.
Note that the function of the polarity trigger out mode is reversed for this output.

+5V:
Can be used to power pull-up resistors or level converters. Warning: maximum load 100 mA!, do not
use to power third party equipment.

Digital footscan®: not used, future development.

CH 13-16: refer to CH 1-4.

CH 9-12: refer to CH 1-4.

CH 5-8: refer to CH 1-4.

CH 1-4: the analog inputs can be used to simultaneously display analog signals from third party
equipment, such as a force plate, together with footscan® measurements. 16 channels are
available divided over four connectors.

Connector type: 15 pin high-density female sub-D

Mating connector: 15 pin high-density male sub-D
Input signal type: analog
Input voltage range: -10V...+10V
Input impedance: 20Kohm
Pin-out:

Pin # Function Function Function Function

connector 14 connector 13 connector 12 connector 11
1 Analog input 1 (CH 1) Analog input 1 (CH 5) Analog input 1 (CH 9) Analog input 1 (CH 13)
2 Analog input 2 (CH 2) Analog input 2 (CH 6) Analog input 2 (CH 10) Analog input 2 (CH 14)
3 Analog input 3 (CH 3) Analog input 3 (CH 7) Analog input 3 (CH 11) Analog input 3 (CH 15)
4 ground (GND) ground (GND) ground (GND) ground (GND)
5 ground (GND) ground (GND) ground (GND) ground (GND)
6 ground (GND) ground (GND) ground (GND) ground (GND)
7 ground (GND) ground (GND) ground (GND) ground (GND)
8 ground (GND) ground (GND) ground (GND) ground (GND)
9 ground (GND) ground (GND) ground (GND) ground (GND)
10 ground (GND) ground (GND) ground (GND) ground (GND)
11 ground (GND) ground (GND) ground (GND) ground (GND)
12 ground (GND) ground (GND) ground (GND) ground (GND)
13 Analog input 4 (CH 4) Analog input 4 (CH 8) Analog input 4 (CH 12) Analog input 4 (CH 16)
14 not connected (NC) not connected (NC) not connected (NC) not connected (NC)
15 ground (GND) ground (GND) ground (GND) ground (GND)

PN 80000054 RS-PRD-00122-05 Page 42

Analog input cables:
nd
Two analog input cables for channels 1-4 and 5-8 are supplied with the footscan® 3D 2 generation
interface box, a 15 pin high-density male sub-D connector on one side and 5 BNC male connectors
on the other side. Cables for channels 9-12 and 13-16 can be ordered.

Analog input cable color table:

Color Function CH1-4 Function CH5-8 Function CH9-12 Function CH13-16

Red Analog input 1 (CH 1) Analog input 5 (CH 5) Analog input 9 (CH 9) Analog input 13 (CH 13)
Green Analog input 2 (CH 2) Analog input 6 (CH 6) Analog input 10 (CH 10) Analog input 14 (CH 14)
Blue Analog input 3 (CH 3) Analog input 7 (CH 7) Analog input 11 (CH 11) Analog input 15 (CH 15)
Grey Analog input 4 (CH 4) Analog input 8 (CH 8) Analog input 12 (CH 12) Analog input 16 (CH 16)
Black not connected (NC) not connected (NC) not connected (NC) not connected (NC)

Interfacing:

Refer to the footscan® advanced & hi-end system user guide version 7 balance software for
information on how to display the analog channels together with footscan® measurements.

PN 80000054 RS-PRD-00122-05 Page 43

PN 80000054 RS-PRD-00122-05 Page 44