Documente Academic
Documente Profesional
Documente Cultură
Project Report
On
“STUDY OF MARKETING MIX OF
AMUL”
For
Submitted by
Miss Aakanksha D. Bharati
T.Y.B.B.A. (Sem.: VI)
Seat No.-
Submitted to
University of Pune
Thank you,
CH.1 INTRODUCTION
CH.4 CONCLUSION
MARKETING
STRATEGY
1. Channel of distribution. 1.
Advertising.
2. Transportation. 2. Personal
selling.
3. Warehousing. 3. Sales
promotion.
4. Wholesaler. 4. Publicity.
5. Retailer. 5. Consumer
Aids.
Amul is a name widely recognized and respected, not just in cities and towns
but in villages as well. The reason behind this achievement is that Amul is
advertised well.
‘The taste of India’ is nothing short of brilliant. However, there is
much more to it.
Amul has become a successful brand; it enjoys brand equity, only
because they have honoured their contract with consumer’s for close to fifty
years. If they had failed to do so, then Amul would have been consigned to
the dustbin of history, along with thousands of other brands.
The four important elements that make Amul a brand name are
quality, value for money, availability & service.
1.2 Objectives of the study
1. To study the history & story behind the largest company producing
1. The study gives information about the vast range of Amul products.
2. The study tells regarding the excellent concepts used in advertising.
3. It helps to know about large distribution network spread all over the
country and abroad.
4. Study about the marketing strategies of Amul, has given me a great
experience and knowledge which will surely be helpful in future.
1.3 Limitation of the study
a. www.amul.com
b. Wikipedia
Mission:
“We at GCMMF Ltd. Endeavor to satisfy the taste & nutritional requirement
of the consumers of the world through excellence in marketing by our
committed team. Through co-operative networking we are committed to
offer quality products that provide best value for money.”
Vision:
1. Consumer orientation.
2. commitment to producers
3. Co-operations.
4. Excellence.
5. Leadership.
6. Quality.
7. Innovations.
8. Growth oriented new products.
9. Pride in organization.
10.Employees’ satisfaction.
2.2 Structure of the organization
Amul
Type: Co-operative
Founded: 1946
Headquarters: Anand, Gujarat.
Key people: Chairman, Gujarat Co-operative Milk
Marketing Federation or GCMMF.
Industry: Dairy.
Revenue: $1.33 billion USD in (2007-2008)
Employees: 2.41 million milk producers.
Website: www.amul.com
List of products:
Bread spreads:
Cheese range:
1. Amul pasteurized processed cheddar cheese.
2. Amul processed cheese spread.
3. Amul pizza (Mozzarella) cheese.
4. Amul shredded pizza cheese.
5. Amul Gouda cheese.
6. Amul Emmental cheese.
Mithaee Range:
1. Amul Shrikhand
(Mango,Saffron,Almond,Pistachio,Cardamom)
2. Amul Mithaee Gulabjamuns
3. Amul Mithaee Gulabjamun Mix
4. Amul Mithaee Kulfi Mix
Pure Ghee:
Fresh Milk:
Curd Products:
Amul Ice-creams:
Brown beverage:
Milk drink:
Health beverage:
Launched in 1955, butter was one of the first milk products offered by
Amul. It was also first time Amul successfully challenged the hegemony of
an established brand. Amul’s earliest competitor, Polson been the monopoly
milk supplier to the Bombay milk scheme. Amul displaced Polson to emerge
as the undisputed leader in the butter market.
• Composition:
Milk fat 80%
Moisture 16%
Salt 2.5%
Curd 0.8%
• Unlike butter & margarine, Amul lite is a low-fat, low-calorie & low-
cholesterol bread spread.
Ingredients:
Special features:
● Amul pizza cheese has moist, soft, elastic texture and has a very timely
surface sheen and when fresh, it has a slightly salty blandish taste and
pleasant aroma.
4. Amul Shrikhand:
Amul Shrikhand is made from chakka, sugar and flavoring agents/fruits
(Elaichi, saffron, mango pulp).
Composition:
● Fat 5.5%
● Milk solid-not fat 13.5%
● Sugar 40%
● Flavoring agent 2.5%
● Mango pulp.
It’s the best thirst quenching drink which is free of color, preservatives,
acids & sucrose sugar. (Unlike Cola drinks.)
Composition:
● Milk fat 20%
● Milk protein 21%
● Carbohydrates: Lactose 33%
Sugar 18%
Minerals 5%
Moisture 3%
Flavours: Coffee
Pack size: 200 ml glass bottle, 200ml Tetra pack, 250ml can.
Ingredients: Toned milk, sugar & Coffee, contains permitted emulsifier &
stabilizer.
Amul Shakti, unlike other wheat & barley based drinks, is a unique
combination of milk & natural goodness of kesar & Almond.
Amul Ice-cream was launched on 10th March, 1996 in Gujarat. Today the
market share of Amul Ice-cream is 38% share against the 9% market share
of HLL (Recently changed its name to HUL [Hindustan Unilever Ltd.]), thus
making it 4 times larger than its closest competitor. It is the only national
brand & all other Ice-cream brands are regional.
1. Profile Ice-cream:
Available in 5 delicious flavours & 3 pack sizes (125 ml, 500ml, 1.25 Ltr.)
Vanilla with Chocolate sauce, strawberry with strawberry sauce, Shahi
Anjeer, Chocolate, fresh Litchi.
Ice-creams
Product Pack size/Flavor Price (M.R.P)
1. Tricone i. Butterscotch Rs.18
ii. Chocolate Rs.20
2. Chocobar Rs.12
3. Frostik Rs.20
4.Mango dolly Rs.10
5.Kulfi Rs.12
6. Cassata slice 100 gm Rs.25
7. Amul swirl 100 ml cup [Black Rs.20
currant, mango, cheese
strawberry]
8. Vanilla & strawberry ½ liter Rs.45
9. Butter scotch ½ liter Rs.60
10.Chocolate Chips ½ liter Rs.125
11. Small cups 50 ml [Vanilla, Rs.5
strawberry]
12.Couple pack 750 ml + 1 free
I. Mango Rs.120
ii. Pineapple Rs.120
iii. Tutty-Fruity Rs.110
iv. Fruit Bonanza Rs.150
v. Kesar Crackle Rs.120
vi. Fresh litchi Rs.150
vii. SSCV [Kesar + Rs.150
Gulab jamun]
13.Chow-vanilla 750 ml Rs.80
container
14. Chocolate-Almond, 750 ml Rs.90
kesar, badam
Exports:
GCMMF is India’s largest exporter of dairy products. It
has been accorded a “Trading house” status. GCMMF has received APEDA
Award from Government of India for excellence in dairy product exports for
last 11 years
The major export products are:
Consumer packs=>
● The endearing Polka dressed girl and pun at various issues increased
brands fan following.
● The ‘Chef of India’ promos invite hotel chefs to come up with recipes
using as many Amul products as possible. And is conducted at city, state and
national level.
Intelligent marketing
3.2 Advertising
Amul has one hell of a branding strategy; they take whatever is happening in
politics, entertainment, sports etc. and turn the situation into a billboard to
tell their butter/jam/milk product story. Almost every week they do this so
restlessly that when something big happens, customers tend to think ‘How
Amul will portray it’.
This tells a lot about why big marketing budgets, huge ad campaigns are not
always necessary, what you need is a genuinely interesting way to interact
with your customers, tell them your story and engage them in a
conversation, even if you are selling something that is too commoditized like
butter. Thus, the clean, emotion-based ads refrained from using hi-tech
special effects, and aimed at maintaining the perfect balance between
traditional and modern.
Tata Motors Nano plant shut down operations in Singur, West Bengal due to
political pressure.
- Sept'08
Slumdog Millionaire wins 4 Golden Globe Awards and has got 10 Oscar
Nominations - Jan '09
Protests againts the proposed flyover on Peddar Road in Mumbai - April '06
Bollywood film Fanaa release help up in Gujarat due to agitation over star's
comments on Narmada Dam Project - June '06
On new up coming popular singer Himesh Reshammiya - June '06
On Mallika Sherawat's first international film 'The Myth' with Jackie Chan -
May'05
On Greg Chappell of Australia being appointed new coach of the Indian
Cricket Team - May'05
Chairman
Registrar of Co-
operative society
General
General Manager
Manager
Advertising manager
Advertising manager
Graphical Representation of Sales Turnover
US $ (in million)
Year Rs. (in million)
1995-96 13790 400
1996-97 15540 450
1997-98 18840 455
1998-99 22192 493
1999-00 22185 493
2000-01 22588 500
2001-02 23365 500
2002-03 27457 575
2003-04 28941 616
2004-05 29225 672
2005-06 37740 839
2006-07 42778 1040
S ales Turnover
1200
1000
US $ (in million)
800
600
400
200
0
1995-96
1998-99
1999-00
2000-01
2001-02
2002-03
2004-05
2005-06
2006-07
1996-97
1997-98
2003-04
Ye a r
Baby food
● Nestle
● Heinz
Ice-creams
● HUL
Pizza
• Pizza hut
• Dominos
• Nirulas Euozen Pizza
Flavoured milk
• Britannia
• Nestle
1] BRITANNIA
1. BNZFL is a joint venture Britannia industries Ltd. And the Fonterra
cooperative Group, New Zealand, a dairy cooperative group.
2. The company focuses entirely on the dairy business, with cheese being its
flagship business. The other products it sells are dairy whiteners, butter,
ghee and a malt drink-Anlene. All products are marketed under the
‘Britannia Milk man’ brand.
3. BNZF only sells in the processed cheese segment and has five variations
of processed cheese in the market, besides a cheese dip product. Over
half of the company’s revenue comes from the processed cheese
segment.
4. BNZF cheese is priced at a premium in the market, one reason being that
the cheese is sourced from cow’s milk. [Unlike Amul, that sources its
cheese from buffalo milk.]
5. Cheese products: Cheese cubes, cheese singles, Britannia cheese spread
in different flavors like Masala herbs, peppy pepper etc.
6. Other products in the milk range include products like sweet Lassi
(Buttermilk) and cold coffee in 200 ml tetra pack. Lassi is priced at Rs.
10 while the cold coffee is priced at Rs. 12.
7. The firm also has in its portfolio Daily fresh Dahi (Curd) & has launched
low fat Dahi in 2008.
Strategy of Britannia:
2. Being no. 2 in the butter and cheese market after Amul which holds
more than 86% of it should be following offensive strategy by attacking
the strengths of Amul cheese market.
2] Nestle
Strategy of Nestle
1. It wants to give GCMMF competition across the entire dairy line. Will
be busy protecting the dominance of its Cerelac and milkmaid brands,
against the impending price-led onslaught from GCMMF’s Amul Infant
Milk Substitute & Mithai Mate which now be produced from a
spanking new 8,000 tonne a year, facility at Mehsana.
2. Likewise, Nestle Fresh ‘n’ Natural slim Dahi (fat free) Nestle Milkmaid
fruit yoghurt (fat free with real fruits), Nestle Cerelac stage 4 and Nestle
Nan with DHA (Both infant foods) were also launched.
3] Cadbury
Strategy of Cadbury
Targeting
Shah Rukh Khan Bollywood superstar sings for Indian Premier League (IPL) music video 'Run Just Run' his
franchisee IPL Kolkata Knight Riders cricket team - April '08.
Chapter 4. Conclusion
1. Amul is such a vast company and has achieved a brand name and a
special place in the hearts of the people.
2. Amul concentrates more on domestic level sales; it is such a big name
in dairy industry that it should take constructive step towards foreign
sales on a higher level.
3. It can be concluded that it has a smart advertising policy but it does not
reach to large number of people.
4. There are many products such as UHT Milk Range, Amul Gold Fresh
Milk, Amul Pizza are not available in every region, which is not a good
point.
But Amul has achieved a huge success with best quality goods and
Chapter 5.Recommendations/Suggestions
1. Amul has a brand image so it does not spend a huge amount of money
on advertising its each and every product. But at least the consumers
must get an idea about all their products/items.
2. Certain products like Amul Emmental cheese, all kinds of Infant milk
are not available in the retail outlet.
3. Nestle and Cadbury have a large market share for chocolates and
confectionaries. Amul should try something new in pure chocolate
flavour with dry fruits.
4. Amul should also try its hands on Healthy and Nutritious Sugarless
Chocolate Bars, as now a days people are very health conscious.
5. Amul can also try something in Biscuits. Milky and healthy biscuits
will be nutritious and hence will increase its market share in one more
area.