Information Technology

Strategic Plan Document for
Information Technology : 2010-2015
Aruna Sundararajan KL 1982
Vijayan Balakrishnan UT 1982

Table of Contents
Contents
Table of Contents ......................................................................................... 2

Section 1 : Vision, Mission, Objectives & Functions ................................... 4
The Vision : .............................................................................................. 4
Objectives................................................................................................. 4
Functions of the IT Department ................................................................ 5
Section 2 : Assessment of the situation ........................................................ 6
Key challenges of the 12th Plan. ................................................................ 8
Section 3 : Outline of the Strategy ..............................................................12
Consolidation of India’s global leadership position in the IT-BPO industry
................................................................................................................13
Enhance domestic productivity through mass IT diffusion ......................15
Establish connected, inclusive communities for e-services ......................17
E-Governance & Citizen empowerment ..................................................18
Innovation Hub ........................................................................................18
Section 4 : Implementation Plan .................................................................19
Hi-speed Next Generation Network .........................................................20
Strategic Development Initiatives ............................................................23
1. i-Skill Mission 2015 .........................................................................23
2. E-Governance...................................................................................23
3. India Innovation Hub........................................................................24
4. Focus Hardware ...............................................................................24
Enabling Policies / Actions to achieve the Mission objectives : ...............25
Section 5 : Linkages between Strategic Plan and RFD ................................26
Section 6 : Cross departmental and cross functional issues : .......................26
Section 7 : Monitoring & Reviewing Arrangements ...................................27
Conclusion: .................................................................................................27
2|Page Strategic Plan Document for Information Technology: 2010-2015

Strategic Plan Document for Information Technology : 2010-
2015
This document attempts to delineate an IT vision and strategy for India ,

that is forward looking and progressive, and that would lay a robust
foundation for India’s long term growth and emergence as a knowledge
society.
Section 1 : Vision, Mission, Objectives & Functions
Vision :
To establish India as a globally competitive , knowledge based society,

leveraging the internet, mobile and other digital technologies for inclusive
growth and citizen empowerment.
The Mission :
1. To consolidate India’s global leadership position in the IT-BPO industry
2. To enhance domestic productivity through mass IT infusion
3. To establish connected and inclusive communities through access to e-

services
4. To promote e-governance and citizen empowerment
5. To position India as an IT innovation and R & D hub
Objectives
1. To expand India’s share of the global IT market to 7 % from the existing

5 % ; to increase IT revenues to USD 150 B ; and to increase domestic
IT revenues to USD 35 B by 2015
2. To universalise broadband and internet penetration

3. To significantly improve India’s ranking in the Digital Economy ratings
to figure amongst the top 25 nations
4. To double domestic IT spend to 4 % from the existing 2 %
5. To enhance total ICT R&D investments from 0.8 % to 1.5 % of GDP
Functions of the IT Department
1. Policy matters relating to Information Technology, Electronics and

Internet.
2. Initiatives for development of Hardware / Software industry including

knowledge based enterprises, measures for promoting Information
Technologyexports and competitiveness of the industry.
3. Promotion of Information Technology and Information Technology

enabled services and Internet.
4. Assistance to other departments in the promotion of E-Governance, E-

Infrastructure, E-Medicine, E-Commerce, etc.
5. Promotion of Information Technology education and Information

Technology-based education.
6. Matters relating to Cyber Laws, administration of the Information

Technology Act. 2000 (21 of 2000) and other Information Technology
related laws.
7. Matters relating to promotion and manufacturing of Semiconductor

Devices in the country.
8. Interaction in Information Technology related matters with International

agencies and bodies.

9. Initiative on bridging the Digital Divide, Matters relating to Media Lab
Asia.
10. Promotion of Standardization, Testing and Quality in Information

Technology and standardization of procedure for Information
Technology application and Tasks.
11. Electronics Export and Computer Software Promotion Council (ESC).
12. National Informatics Centre (NIC)
13. All matters relating to personnel under the control of the Department.
Section 2 : Assessment of the situation
The IT sector is amongst the most dynamic of the Indian economy,

contributing 6 % of India’s GDP [USD 72 B], 16 % [ USD 47 B] of exports
and over 10 % of organized employment. Besides its role as a key growth
engine for India, the industry is acknowledged to be a significant factor
underlying the rise of the global BPO business , and India’s consequent
emergence as a technology powerhouse .
The strategic importance of IT for India , however, extends significantly

beyond the BPO and IT industries. IT is increasingly emerging as a
transformational ‘General Purpose Technology’ [ GPT] that is critical to
accelerated growth and productivity. It is also widely regarded as the
primary source of a country’s long term comparative advantage and
competitivity. Countries the world over are accordingly investing in digital
technologies and infrastructure as fundamental building blocks for future
growth and prosperity.

Wide-ranging studies estimate that IT is the single largest contributor in
recent years to enhanced productivity in the US & Europe, with over half of
all productivity gains in the US and 45 % in Europe directly attributable to
IT . Though the ICT sector directly contributes about 5% of European GDP [
roughly equivalent to its share in Indian GDP ] with a market value of € 660
billion annually, it is estimated to contribute significantly more to overall
productivity growth with 20% directly from increases due to IT, and 30%
from ICT investments by other sectors of the economy . It is also significant
to note that the lower growth rate in Europe during this period is primarily
attributed to its lower level of IT investment and spend than the US,
highlighting the critical importance of this sector.
In the past decade, Governments in India, both at the Centre and the States,
have launched a variety of initiatives and interventions to promote the IT
industry and sustain its role as the growth engine of the economy. While
concurrent efforts were also initiated to stimulate overall IT development, a
majority of investment incentives, including tax and fiscal concessions, and
provision of support infrastructure were initially largely targeted towards the
software industry. Consequently, while the BPO and software industry has
grown rapidly in response to these initiatives, large segments of the Indian
economy and society continue to be outside the purview of IT. India is yet
to harness the dramatic economy-wide productivity , efficiency gains and
transformation experienced by the US, Europe and other parts of the
developed world consequent to IT induction. [It may be noted that 75 %
of all Fortune 500 Companies outsource IT to India in other words, Indian
software services contribute significantly to global productivity] A key
reason underlying this is the significantly lower levels of IT investment and

infusion in India. Where Indian industry like the telecoms and automotive
sector have deployed ICTs, they have seen impressive productivity increases
and transformational growth.
How can India similarly leverage ICT as a general purpose technology , and
its inherent strengths in IT and software services to address the critical
challenges of the future and meet the aspirations of its citizens?
Key challenges of the 12th Plan.
The challenges that India confronts are diverse and numerous; ranging from
lack of modernization of its traditional sectors to gross inadequacy of
services to meet the aspirations of its people. While India’s large talent
pool, diversified industrial base , entrepreneurial talent and low cost wage
structure constitute significant comparative advantages, the expanding skills
deficit, key infrastructure bottlenecks , and severe inequities in service
provisioning pose major constraints to growth. India also faces an
increasingly uncertain external environment, with rising competition and
globally depressed markets.
Key challenges going forward include, amongst others :
- Sustaining broadbased, high growth
- Generating employment
- Unleashing energies at the Bottom-of –the –Pyramid for greater

inclusion
- Improving HDI and equitable access to services, particularly basic

education and health
- Overcoming current infrastructural deficits that constrain growth; and

- Modernising traditional sectors for greater productivity
Potential role of IT in addressing India’s growth challenges:
Rapid, sustained growth through all round productivity increase is

fundamental for India to achieve broadbased and inclusive growth , generate
large-scale employment and provide high quality services to its vast majority
of underserved. From being a niche, albeit key contributor, IT requires to be
mainstreamed into the economy , into Government and into enterprises for
optimal impact.
How effectively India is able to leverage the new emerging technologies to

transform its traditional sectors, increase all –round productivity , build
human capital and service its people would be a critical determinant of its
long term success. India not only needs to overcome significant
infrastructure and resource deficits, it needs to be able to access best –in
class technologies, skills and governance to address many of the foregoing
challenges . IT provides a potent tool to overcome many existing
disadvantages ; where physical connectivity infrastructure, schools and
hospitals would take years to establish , the internet, broadband and mobile
could link service providers and customers quickly and affordably. National
broadband and internet would enable remote servicing and open up
opportunities for learning , transacting and interacting across communities
and regions, thus unleashing the substantive energies and talent at the
Bottom-of the Pyramid.
India already has a robust IT base, and demonstrated economic leadership to

its credit. With the right set of policies and actions, India can not only

bridge the current deficits and gaps in its development, but can , in fact,
leapfrog to a leadership position building on its core IT strengths and
comparative advantages .
This would however require a bold vision and strategic, high velocity
interventions and investments capable of triggering a transformational ,
economy wide impact; rather than incremental and fragmented measures
whose impact is likely to be sub-optimal.
Countries as diverse as Korea , Singapore , Israel and Ireland have

demonstrated how co-ordinated , strategic interventions in IT have been
instrumental in launching their economies on higher trajectories of growth .
These countries have invested substantially in creating next generation
networks, universalizing IT diffusion , advanced e-governance and smart
applications to lay the foundation for the economies of the future . India lags
behind significantly on most of these key parameters and currently stands
ranked 58th in the world in the Digital Economy ratings 2010 with extremely
low levels of internet, broadband, and PC penetration, underdeveloped
hardware base, lack of diversification beyond BPO and low levels of R&D.
Korea and Broadband
Korean is the leading example of a country rising from a low level of ICT
access to one of the highest in the world. At the turn of the millennium, the
republic of Korea had a broadband penetration of just 1% . To promote
adoption of Broadband, the Korean Government launched Cyber Korea 21, a
program offering affordable IT education to marginalized groups like
housewives, the elderly and the disabled.
10 | P a g e Strategic Plan Document for Information Technology: 2010-2015

Complementing this, Korea embarked on a wide-ranging e-Government
program, investing US$ 24 billion in national fibre backbone that provides
more than 28,000 Government departments and agencies with fast
broadband access. Today, Korea is one of the worlds most advanced
broadband markets – standing well ahead of either the US or Canada, for
example – demonstrating the power of political will in bringing broadband
to the people.
Source: Internet case study
The internet and broadband are today widely regarded as a basic

infrastructure, in the same way as electricity, water, or roads; with countries
putting in place legislation to ensure access to the Internet. Finland for
example has declared Internet as a legal right.
Countries the world over have recognized the need for national broadband
networks; and have invested significantly in creating such networks.
Broadband networks have also been found to pay for themselves through the
resultant cost savings in sectors such as health, education, energy and
transport which this makes them highly cost effective. Recent estimates
show that in some countries, cost savings of 0.5% to 1.5% over ten years in
these four key sectors alone justify the cost of building broadband networks.
Establishment of High speed digital networks that are likely to be the

highways of the future, development of smart applications and grids that
would allow seamless transmission, pro-active investments in technologies
and technology based services where India could develop unique core
competencies are areas where strategic interventions could catapult India to
a leadership position.

India has much to gain by investing in IT. Cost benefits analysis demonstrate
that a 10 % increase in broadband for example could raise GDP by as much
as 1- 1.5 % points, while a unit of IT investment is estimated to yield a
multiplier of 7, significantly higher than other forms of investment. India’s
infrastructural bottlenecks have often been cited as constraining growth;
investments in network infrastructure whereby citizens can access quality
services from their homes can substantially minimize the need to travel and
migrate to urban locations; thus mitigating urban and environmental stress.
Alternatively, it is estimated that failure to establish a strong technology

infrastructure accessible to all, and to develop a broad skill base that can
leverage the technologies of the future could cost India dearly, leading to a
sharp decline in market share, reduced exports, employment and lower
growth.
Section 3 : Outline of the Strategy
What kind of strategy would India need to pursue to maintain its BPO and
software leadership, improve service levels and meet the aspirations of its
citizens for a better life?
To achieve the foregoing vision and objectives; a five pronged strategy is

proposed, as below:
 Focused implementation of a select set of strategic, big ticket

initiatives that would place India in the top league of countries in
terms of advanced digital infrastructure, thereby laying a robust
foundation for future growth
 Investments in select , potential technologies of the future [ Cloud
Computing, Cyber security, RFID, Others]
 Building on India’s existing IT strengths in software and

manufacturing / service domains where India has a strong competitive
edge to develop a set of unique, niche capabilities and offerings as a
source of long term comparative advantage
 Catalysing a virtuous cycle of increased IT demand leading to

development of innovative services fuelling in turn higher levels of
investment and performance.
 All–round Skill upgradation to create centres of excellence and a

large, diversified talent pool that is the critical mainstay of the sector
Key to achieving the goals proposed would be :
- Significant investments in Next Generation Networks, Universal IT

diffusion, Digital Literacy, E-Content, Electronic Service Delivery &
Smart applications & Smart Grids
- Global benchmarking
- Effective collaboration between Government, Industry & academia ;

and
- Successful diversification & value-addition for sustained advantage
Consolidation of India’s global leadership position in the IT-BPO

industry
India’s share is currently under 5 % of the global IT- services spend of 1.6
Trillion USD; although it commands an impressive 52 % of the offshoring
market. The last two years however are indicative of future trends : slower
growth in BPO post the financial crisis and growing competition from SE
Asia, Latin America and E Europe for the BPO market.
These trends highlight both the opportunity and threat for India. A robust
strategy would hence require to plan both for a substantial expansion of
India’s share of the global market while growing the domestic market as a
long term risk mitigation measure.
Focus areas would include identification and harnessing of hitherto

untapped export markets, diversification and value addition to the existing
portfolio of products and services by moving up the value chain into areas
such as knowledge process outsourcing, development of the domestic BPO
segment and launch of a major skill initiative to address the current and
future deficits. Promotion of Tier 2 & 3 towns and rural BPOs would be a
key element in containing wage costs to maintain the industry’s competitive
edge.
Pro-active and continued support to the industry for a further period would
be critical in this context, given the extremely competitive nature of the
industry as more countries seek to tap into the growing BPO business and
develop in-house competencies. Countries like Philippines, Vietnam, China ,
Egypt and European countries are expected to emerge as strong contenders
to India with lower wages, and attractive incentives for BPO companies.
Countries woo BPO
China:
 In a bid to end India's dominance in the outsourcing industry, China has

announced that it will not levy operating taxes on offshore service

outsourcing business in 21 of its key cities till 2013 to promote growth of
the industry.The Chinese Government is actively promoting English; and
is developing 13 cities as major outsourcing hubs over the next 24
months.
Malaysia :
 The Malay Government has a strong focus on promoting the IT-BPO
industry in Penang through initiatives such as ‘Invest Penang’ and
creating the Software consortium of Penang (SCoPe)
Philippines:
 Iloilo City has been identified by the Philippines government as one of
the ‘next wave’ cities for the ICT industry.The city is suited for creating
supporting operations for companies who wish to set up a hub-and-spoke
model in the Philippines, by providing a lower cost alternative to Manila
and Cebu City Australia
Australia
 The Queensland government promotes the growth of the ICT sector
through its “Smart ICT Strategy” that extends support to the ICT industry
for raising capital, export enhancement, research and development and
business development.
Source: Internet research
Enhance domestic productivity through mass IT diffusion
Mass IT infusion is expected to deliver the following benefits:

 trigger economy-wide productivity gains, thus accelerating GDP growth
by at least 1-2 percentage points.
 create strong demand pull within the country for IT/ITES , thus
mitigating the risk of depression/ competition in export markets
As noted earlier, the general level of IT penetration in India amongst the non
IT sectors and major urban centres is fairly low. Domestic IT spend by
industry is also significantly lower . [ India’s IT spend at 2 % is lowest
among the 4 BRIC countries , and one third of China’s]
The lack of affordable IT infrastructure ie networks and devices as well as

lack of domestic hardware base are key reasons underlying low IT infusion.
To increase IT penetration and deployment to reasonable levels, it is
proposed that Government target a doubling of domestic IT spend to 4 % by
investing in next generation networks and smart technologies that would
bring down the cost of IT access and usage for small and medium
businesses, S&T and knowledge institutions, education and healthcare and
other key segments. It is also proposed that network construction be
undertaken in conjunction with the private sector, and appropriate
competitive frameworks devised for this as in telecoms for accelerated
implementation.
The following actions are proposed:
- Increased IT access and diffusion
- Localised hardware production
- Indian language content creation;&
- Standardisation of technologies and platforms

- Appropriate incentives to promote ICT usage amongst domestic
industry
Establish connected, inclusive communities for e-services
India has a substantive shortfall of physical infrastructure in a number of

critical areas including road connectivity, health, education, banking and
others; leading to large numbers of underserved in urban and rural areas.
Electronic service delivery and remote servicing could significantly reduce
costs , thereby enabling access to high quality scarce services for these
segments .
ICT enabled solutions in healthcare, education, financial services and public

services are estimated to drive socio-economic inclusion of 30 million
citizens each year by enabling faster, cheaper and more efficient access.
Source: NASSCOM - 2010

E-Governance & Citizen empowerment
A key component of the Digital Agenda is to improve the quality of public

services, and governance. The UN’s E-Government survey ranks India at
119th place , while Korea, US and Canada and the Scandinavian countries
occupy the top slots. The index measures a comprehensive range of
capacity, usage and transformation indicators including availability of
infrastructure, access, on-line services, manpower , responsiveness,
convenience and affordability of services.
India has already launched the NUID , E-Gov infrastructure , and MMPs as
foundational projects for e-governance in the country. Mandated Electronic
Service Delivery by a specified date, speedy implementation of the NeGP
and massive capacity building are other priority areas for intervention.
Innovation Hub
India has in recent years emerged as an attractive R&D hub on account of

its talent pool, domain knowledge and low costs. However, at the macro-
level, India lags significantly behind in developing an indigenous hardware
sector[ [ estimates suggest that import demand for hardware / electronics
could exceed 400 Bn USD by 2020, surpassing the import bill of oil] ; and
continues to be dependent on imports for items of popular consumption
including packaged software, telecoms and networking components. The
level of dependency further increases in terms of advanced value added
products and cutting edge technologies. The lack of resources, poor R& D -
industry co-ordination, inadequate standardization amongst educational and
S&T institutions and non-accreditation are key issues to be addressed in this
context.

India’s total R&D investment is 0.8% of GDP which is low compared to
countries such as China (1.31%), Brazil (1.05%) and Denmark (2.63%).
India’s share of ICT-related patents filed under the Patent Co-operation

Treaty (PCT) in 2004 was 0.3% compared with China 2.5%. The emergence
of India as a world centre for outsourcing and IT software services is
however helping to change the perception of India in recent times, and 150
of the Fortune 500 firms presently have R&D centres in India.
India also has a fairly high level of foreign co-inventors, suggesting both its
relative openness in research activities and its dependence on foreign
partners.
Upgradation of existing R&D institutes into centres of excellence, focus on

new, emerging technologies, public funding for R&D and industry-
academia collaboration would be focus areas for State action.
Section 4 : Implementation Plan
The strategy envisages three types of interventions, in sequence of priority :
 Establishment of a pan-India Hi-speed Next Generation Network as a

core technology infrastructure that would lay a robust and strong
foundation for accelerated long term IT growth
 A set of priority ‘Strategic Development Initiatives’ [SDIs] , which,

when implemented, would place India in a competitive position
amongst the digital economies of the world; and

 A set of policy measures and actions to be put in place over the next
five years to create an enabling environment for achieving the
objectives set out in this report.
Hi-speed Next Generation Network
Of the 3 types of interventions specified above, the first relates to the

creation of core technological infrastructure in IT which would constitute
the basic building block for future growth, the second relates to a set of
specific programmes or projects to be initiated and implemented by
Government on a time bound basis with quantified targets, while the third
outlines a set of broader enabling actions to be put in place by the State.
The creation of the Core Access Network is envisaged as the basic public
access network linking Government, enterprises and citizens for laying the
foundation of the digital economy ; and would be the platform for all smart
applications of the future. The network is expected to play a key
transformational role for the Indian economy and society as did Korea’s IT
839 PLAN and take India to a leadership position in the digital
competitiveness index.
The Core Infrastructure shall converge Broadband, Internet, Mobile and

RFID and provide a state –of the art platform for building, deploying and
accessing various smart services and applications. It shall interconnect to
other ongoing and proposed network initiatives including the National
Knowledge Network, Education , Telemedicine and Smart Utility Grids of
the future.

Given the strategic importance of the initiative, it is proposed that the Next
Generation Network be implemented by a dedicated , empowered Authority
to be set up on the lines of the UIDA.
While the network is envisaged to be publicly funded for the most part,
mechanisms such as the USO may be considered to incentivize
supplementary private investment.
The following ongoing / proposed network initiatives may be dovetailed into

the larger Next Generation network for optimal impact:
 The National Knowledge Network (NKN) which would inter-connect

over 1,500 knowledge institutions through high speed data
communication network.
 National Electronics Benefits Transfer Network [NEBT]
 National Education & Telemedicine grid
 Smart Utility Grid
The National Knowledge Network:
The NKN would encourage sharing of knowledge, specialised resources and

collaborative research among scientists, researchers and students across the
country . NKN would enable use of specialized applications and allow
sharing of high performance computing facilities, e-libraries, virtual
classrooms and very large databases.
National Electronics Benefits Transfer Network
India has initiated implementation of the National UID project which aims
to provide a unique ID number to each Indian on the lines of the Social
Security Number in the US . Under this flagship scheme, all residents of

India are to be provided with biometrically verifiable identities mapped to a
unique number. A key objective of the project is to ensure that social
security programmes are enabled to be directly targeted and delivered
electronically to citizens, thereby minimizing leakages in the system.
A concurrent objective of the UID is to accelerate financial inclusion by

providing each resident with an electronic bank account into which funds
can be directly transferred without intermediaries. This would be a major
step forward in accelerating financial inclusion in India, where it is
estimated that over 60 % of the population is outside the purview of the
formal banking system.
It is proposed that a National Electronics Benefits Transfer system be

established centrally that can be used by all banks/ participating
departments for transferring entitlements under various schemes.
The NEBT, along with Aadhar would constitute an advanced electronic

platform for channelling entitlements and services such as NREGA, PDS,
Social Security Pensions, education vouchers , fertilizer subsidy and free
electricity directly to citizens.
National Educational & Telemedicine Grid
These projects aim to provide an e-learning and e-consultation environment

whereby learners and patients can access services over the network. Over
20,000 colleges and institutions of higher learning are proposed to be
interlinked by this project, while the telemedicine project will link over
6000 Block PHC with taluk, district and State hospitals as referrals .
Smart Utility Grid

It is also proposed that the concept of Smart Utility Grid be piloted in one or
two locations whereby integrated services related to transport, energy,
healthcare and education can be offered on a single platform.
It is proposed that all of the above networking initiatives be brought under

one central empowered Authority which shall be accorded the status of the
NUIDA under the direct oversight of the Planning Commission to ensure
time-bound completion.
Strategic Development Initiatives [SDIs]
The following SDIs are proposed to be launched during the next 5 years:
1. i-Skill Mission 2015
 Creation of 100 IT Centres of Excellence [ These would include

public and private institutes across diverse aspects of IT engineering,
business and management research, R&D Labs and advanced Science
institutes]
 Doubling the output of Engineering graduates from current 5 L to 1

Million
 Fostering a 5 Million BPO Talent Pool
 Industry –Academia initiatives for skill development
 Development of Skills for the KPO industry
2. E-Governance
 Establish National E-Gov Infrastructure [ SDC, SWAN, CSCs]

 Establish Integrated City One Projects in all State capitals for Single
window services
 UID linked e-Gov [ NREGA, PDS, Health Insurance for BPL..]
3. India Innovation Hub
 Upgradation of CDAC, Media Lab, Other National Institutes
 Tech incubators in IT Parks with over Rs 100 Cr turnover
 Seed investments of Rs 5000 Cr in future technologies [ Green

Technologies, Mobile, Cloud, RFID, Others]
4. Focus Hardware
 Hardware SEZs / ETPIs
 Integrated Fab Facility
 Electronic Manufacturing clusters
 National Electronic Mission
To ensure optimal results, it is proposed that each SDI be implemented on a

Mission Mode, with adequate delegation to suitably empowered Mission
Heads, and clear quantitative and qualitative targets to be achieved within a
specified time period.

Enabling Policies / Actions to achieve the Mission objectives :
Creation of an enabling environment for accelerated growth of

the IT industry
 Special policy initiatives to sustain growth of IT-BPO industry [ Tax

/ Fiscal benefits for SMEs, Rural BPOs, IT companies providing e-
content , Remote Healthcare, Education , Banking & identified key
services]
 Increasing/ earmarking IT budgets to provide strong stimulus to the

IT-BPO industry
 Speedy UID & National Security Grid implementation
 Implementation of National skill development program ; E-learning

infrastructure & content for training
 Integrated IT-BPO townships; fiscal incentives for growth of the IT-

BPO industry in Tier 2 and 3 towns; focused development of 42
identified BPO locations
 Global brand building in partnership with industry to tap new markets
Cyber-security:
While India already has basic legislation in place for ensuring cyber-
security ; it requires to develop the requisite capabilities for cyber
forensics , law enforcement and digital evidencing on an emergent basis.
It also requires to develop a robust policy, strategy , guidelines and tools

for mitigating vulnerabilities and attacks including advanced security
capabilities in infrastructure and platforms .
Section 5 : Linkages between Strategic Plan and RFD
The strategy and implementation plan outlined delineate the high level goals
to be achieved and direction of actions to be pursued. They shall constitute
the basis for drawing up Detailed Implementation Plans , specifying the
time-frames, quantitative and qualitative targets to be achieved and
resources to be earmarked ; and shall be suitably reflected while framing the
Department’s RFD.
Section 6 : Cross departmental and cross functional

issues :
As noted earlier, a variety of actions and programmes have been launched
in the past to promote the IT sector . Many of these programmes , albeit well
designed, have been mostly launched as stand-alone, industry specific
initiatives targeted primarily at IT stakeholders with sub-optimal results. It
is recommended that IT development programmes be incorporated as an
integral part of the overall national development strategy in view of their
cross-cutting impact and positive externalities; and resources for
implementation earmarked on this basis.
This would however require clear and unambiguous policy prioritization and
cohesive, synergized actions to achieve the desired objectives, particularly in
key areas such as strategic IT infrastructure , broadband and NUID.

Section 7 : Monitoring & Reviewing Arrangements
It is envisaged that the NGN networks and SDIs shall be implemented by

duly empowered mechanisms specially to be set up for the purpose to ensure
requisite delegation, priority and timely completion.
Time–bound achievement of the broad targets indicated in the Plan shall be

monitored on a monthly basis by a High Powered Committee headed by
Cabinet Secretary and comprising Secretaries of relevant Ministries.
Conclusion:
Nasscom 2010

Effectively implemented, the set of policies, programmes and actions set out
in this document could catapult India to a leadership position in the digital
society of the future, contributing significantly to enhanced GDP,
employment and services. Concerted and visionary action can indeed secure
such a future.

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Strategic Plan Document for

Information Technology : 2010-2015

Aruna Sundararajan KL 1982

Vijayan Balakrishnan UT 1982

Table of Contents ......................................................................................... 2

2|Page Strategic Plan Document for Information Technology: 2010-2015

This document attempts to delineate an IT vision and strategy for India ,

Section 1 : Vision, Mission, Objectives & Functions

To establish India as a globally competitive , knowledge based society,

1. To consolidate India’s global leadership position in the IT-BPO industry

2. To enhance domestic productivity through mass IT infusion

3. To establish connected and inclusive communities through access to e-

4. To promote e-governance and citizen empowerment

5. To position India as an IT innovation and R & D hub

1. To expand India’s share of the global IT market to 7 % from the existing

2. To universalise broadband and internet penetration

4. To double domestic IT spend to 4 % from the existing 2 %

5. To enhance total ICT R&D investments from 0.8 % to 1.5 % of GDP

Functions of the IT Department

1. Policy matters relating to Information Technology, Electronics and

2. Initiatives for development of Hardware / Software industry including

3. Promotion of Information Technology and Information Technology

4. Assistance to other departments in the promotion of E-Governance, E-

5. Promotion of Information Technology education and Information

6. Matters relating to Cyber Laws, administration of the Information

7. Matters relating to promotion and manufacturing of Semiconductor

8. Interaction in Information Technology related matters with International

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10. Promotion of Standardization, Testing and Quality in Information

11. Electronics Export and Computer Software Promotion Council (ESC).

12. National Informatics Centre (NIC)

Section 2 : Assessment of the situation

The IT sector is amongst the most dynamic of the Indian economy,

The strategic importance of IT for India , however, extends significantly

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Key challenges of the 12th Plan.

Key challenges going forward include, amongst others :

- Sustaining broadbased, high growth

- Unleashing energies at the Bottom-of –the –Pyramid for greater

- Improving HDI and equitable access to services, particularly basic

- Overcoming current infrastructural deficits that constrain growth; and

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Potential role of IT in addressing India’s growth challenges:

Rapid, sustained growth through all round productivity increase is

How effectively India is able to leverage the new emerging technologies to

India already has a robust IT base, and demonstrated economic leadership to

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Countries as diverse as Korea , Singapore , Israel and Ireland have

Korea and Broadband

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Source: Internet case study

The internet and broadband are today widely regarded as a basic

Establishment of High speed digital networks that are likely to be the

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Alternatively, it is estimated that failure to establish a strong technology

Section 3 : Outline of the Strategy

To achieve the foregoing vision and objectives; a five pronged strategy is

 Focused implementation of a select set of strategic, big ticket

 Building on India’s existing IT strengths in software and

 Catalysing a virtuous cycle of increased IT demand leading to

 All–round Skill upgradation to create centres of excellence and a

Key to achieving the goals proposed would be :