Documente Academic
Documente Profesional
Documente Cultură
MANAGEMENT
TOPIC :EMPLOYEE COUNSELLING
AT WORKPLACE
CLASS :TYBMS (sem v)
GROUP MEMBERS :Neha Bhandari
Vaibhav Dandia
Surabhi Jain
Raina Mehta
Uma Singh
Tanushree singhvi
INDEX
1 Introduction 3
2 Secondary Research 4
3 Questionnaire 8
4 Conclusion 22
INTRODUCTION
Ingredients of counselling:
Counselling of staff is becoming an essential function of the
managers. The organisation can either take the help of
experienced employees or expert, professional counselor to take
up the counselling activities. Increasing complexities in the lives
of the employees need to address various aspects like:
•Performance counselling: Ideally, the need for employee
counselling arises when the employee shows signs of
declining performance, being stressed in office-hours, bad
decision-making etc. In such situations, counselling is one
of the best ways to deal with them. It should cover all the
aspects related to the employee performance like the
targets, employee's responsibilities, problems faced,
employee aspirations, inter-personal relationships at the
workplace, et al.
•Personal and Family Wellbeing: Families and friends are an
important and inseparable part of the employee's life. Many
a times, employees carry the baggage of personal problems
to their workplaces, which in turn affects their performance
adversely. Therefore, the counselor needs to strike a
comfort level with the employees and, counselling sessions
involving their families can help to resolve their problems
and getting them back to work- all fresh and enthusiastic.
•Other Problems : Other problems can range from work-life
balance to health problems. Counselling helps to identify
the problem and help him / her to deal with the situation in
a better way.
•physical : 2.5
•Mental : 4
•Behaviour : 3
Q6. How do you cope with it?
Ans. By sharing it with colleagues and friends , once in a while
smoke when stressed out , walk alone for sometime.
Q7. How does the company help in solving your problem and
overcoming your stress?
Ans. Company just show its concern but never really helps. After
sometime everyone forgets about a particular problem . Although
even the meetings are held for working out those problems but the
outcome is zero.
Q8. Do they provide you with counsellor?
Ans. NO
Q9.According to you , what is the role and importance of a counselor in
an organization?
Ans. These days workplace have a lot of stress, In order to guide you
how to have a balance in profressional and personal life counsellors
are do important. They help you to distress and this in return the
quality and productivity in your work.
Q10. Do you feel there is a need for counselor in co.?
Ans. YES. There is urgent need, because everyone seems too much
stressed in the office.
Q11.Have you ever been to counselor or do you know anyone who has
been to counselor?
Ans. NO. Because I can cope up with my stress (own ways of
dealing), even the cost involved is also an factor for not going to a
counsellor, had it been provided in office for free or at concessional
rate then would have gone for sure and don’t have any time to fix an
appointment and go to a counsellor.
Q12. Has counselor been successful in solving your problem?
Ans. N.A.
Q13. Do you share your problem with anyone (colleagues, friends etc) at
workplace?
Ans. Colleagues and friends.
Q14. Does this concept of counselor in company work according to you?
Ans. It would be really very helpful for employees to improve their
work quality, it will improve their mental and physical health, there
will be an enhancement of team spirit, colleagues will understand
each other better, company's medical bill will reduce, working
environment would b better, people would be motivated.
•physical : 3
•Mental : 3
•Personal : 4
•Working life : 3
•Behaviour : 5
(As u get frustrated for working so long without even getting paid)
For HR Dept:
Q1. Does the company have a counselor, if no (& they still feel
a need) How do u cope without a counselor?
Q2. Do you know the person properly?
Q3. Does he participate in organizations activity(games, session etc)?
Q4. What is the allotted budget for counseling?
Q5. How much space is given to him to conduct his session?
Q6. Do you think there is a need for counselor at workplace?
For counsellor:
Q1.What according to u is the job of a counsellor?
Q2. Why do you think a counsellor Is needed in an organisation?
Q3. What basic problem do people come with when they visit you?
Q4. How often do they visit you?
Q5.What is the major criteria for a person to visit a counsellor. Rate the
following from 1 to 5.(1 being the least).
a)stress
b)work pressure
c)personal issues
d)working hours
e)underpayment of wages
f)others (reason and rating)
Q6. Can you discus some challenging cases u have come across?
Q7. Explain in brief the counseling process.(as in how the counseling
proces takes place)
Q8. The total no of cases that a counsellor come across- in a month, year
etc
Q9. Have come across employees with problems like depression,
breakdown, acute stress, suicidal tendencies or any mental illness?
Q10.If yes, how did you deal with it? if no, what would you
deal with it if there you were faced with any such problem?
Conclusion