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10. What is the process capability index for a three and six sigma level of operation ?
a. 1 and 2
b. 1.5 and 2.5
c. 3 and 4
d. None of the above
11. You asked your design and engineering staffs to see how there products are
manufactured in the factory. In this case, you are implementing the concept of:
a. PDCA/SDCA
b. Quality first
c. Next process is customer
d. Speaks with data
12. Three Ks (3K) are Japanese words referring to conventional perception of work
place Kiken- dangerous, Kitanai –dirty and Kitsui-stressful. To change these
perception, we should first implement :
a. 6 sigma
b. 5S
c. 3 MUs
d. SQC
13. When you finally agree upon our main problem, the team leader draw a diagram
to further discussed the cause of our problem. The diagram mentioned here is :
a. Pareto
b. Fault tree
c. Scatter
d. Fish bone
14. Which of the following is not a QC Tool ?
a. Pareto chart
b. Check sheet
c. Scatter diagram
d. Force-field analysis
e. Brain storming analysis
15. Improvement ideas from individuals in generally channeled through :
a. Quality control
b. KAIZEN work-shop
c. Small-group activity
d. Suggestion systems
16. In one of our Gemba-KAIZEN workshop, we were able to shorten the length of
conveyor belt by 60%. This case is commonly associated to the elimination of
muda of :
a. Waiting
b. Motion
c. Rework
d. Transportation
17. Before you are reckoned as capable to manage QCD ( Quality, Cost, Delivery ) of
your company, you have to manage your GEMBA effectively. This principle is
in line with KAIZEN concept of :
a. Speak with data
b. Process versus result
c. Quality first
d. Market-in
18. Which of the following is a QC tool :
a. Histogram
b. Brain writing
c. 5W, 1H
d. Process-Model sheet
19. What does DMAIC stands for :
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