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SALTLABS

Life Long Employability

Succession Planning – a leadership


perspective
ti

Leonard D’Costa
7 August 2009

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SALTLABS
Life Long Employability
Drucker Wisdom…
Your business’s greatest asset is not your people.
Your business’s greatest asset is the right people.”

The continued survival of the organization


d
depends
d on having
h i the th right
i ht people
l in
i the
th
right places at the right time.
Drucker…
The Lee Iacoca experience

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SALTLABS
Life Long Employability
Contents
An Overview Key Questions
ƒ What is Succession Planning
ƒ Super 8 questions in Succession Planning
ƒ Proactive
Proacti e and Reactive
Reacti e S
Succession
ccession
ƒ Seven Steps to Succession Planning
Planning

B
Board
dSSuccession
i Planning
Pl i F il Business
Family B i Succession
S i Planning
Pl i
ƒ Best Board
ƒ Process,
ƒ Recruit and cultivate members
ƒ Issues and Benefits
ƒ Member characteristics

Key Man Succession Planning Industry Benchmarks


ƒ The Process
ƒ TATA’s, Piramal group, Sanofi Aventis,
ƒ The Development
HLL

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SALTLABS
Life Long Employability
Succession Planning what and why?

What is Succession Planning ?


ƒ Succession Planning is a process of developing talent to meet the needs of the
organization now and in the future.
ƒ It involves Talent acquisition and retention, Workforce Planning, Performance
and Potential reviews, Strong HRIS process, Leadership Development ,
Engaging Key Employees and develop a strong talent Pipeline

Why is it needed ?
ƒ In new cost paradigm, internal bench strength non existent.
ƒ Need for speed and non availability of time to pause, reduced loyalty and
impatience of Gen Next
Next, criticality of values for business sustenance

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SALTLABS
Life Long Employability
Replacing Vs Succession Planning

Replacement Succession Planning


• Narrow approach • Broader -Aligns with organization’s
• Reactive, quick fix goals and values
• Based on current job description • Long term commitment to the
• R t i ti
Restrictive, fforces selection
l ti off th
the organization
i ti
best person available at the • Future focused job description
moment • Flexible, develops pools of
candidates

E.g. MNC Pharmaceutical company


E.g. Mining Company,
E g MNC Telecom Company –
E.g.
Every year, the company is a new
one!

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SALTLABS
Life Long Employability
Contents
An Overview Key Questions
ƒ What is Succession Planning
ƒ Super
p 8q questions in Succession Planning
g
ƒ Proactive
P ti anddRReactive
ti SSuccession
i
ƒ Seven Steps to Succession Planning
Planning

Board Succession Planning Family Business Succession Planning


ƒ Best Board
ƒ Process,
ƒ Recruit and cultivate members
ƒ Issues and Benefits
ƒ Member
M b characteristics
h t i ti

Key Man Succession Planning Industry Benchmarks


ƒ The Process ƒ Key test
ƒ The Development ƒ TATA’s, Piramal group, CRISIL, Sanofi
Aventis, HLL

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Life Long Employability
Super 8 Questions in Succession Planning

1. How many retirements are going to hit your organization in the next 5 years? 2
yyears? – Largeg Engineering
g g MNC
2. Have you prepared for a sudden loss of your senior executive or other key
leaders should a worse case scenario occur? – ill health, Terrorism, Leaving,
Demise, Board recommends ouster – e.g. Diversified family business group
3 Do you have the bench strength of needed critical leadership competencies to
3.
lead your organization into the future? E.g. Hotel chain
4. How will you fill the knowledge gap ? Are the roles / competencies required
reflected in the teams?
5. Customer Relationships Continuity – E.g. Banks
6. Where will you find the leaders of tomorrow ? Make or Buy decision
7. What factors motivate key employees to stay and contribute ? – Something
significant yet to do in an enabling environment
8. Does the company have a structured approach to succession ? – e.g. A mining
company

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SALTLABS
Life Long Employability
Seven Steps to Succession Planning
1. Make commitment to systematic succession planning and MANAGEMENT
E.g. Indian Hotels
2. Assess present work requirements – E.g. Standard and Poor’s worldwide
Competency Mapping and Evaluation
( Role Model definition, Building superior organizational capability and Market
Leadership)
3 Appraise individual job performance
3.
4. Assess FUTURE work requirements – E.g. IT company moving up the value
chain to onshore, consulting and products
5 Assess individual potential on competencies and values
5.
6. Close the developmental gap so as to meet succession planning needs-
secondments, internship, shadowing, uncomfortable terrain, training updates
7. Monitor, evaluate and update succession planning process – not a static one
time activity – annual reviews – Array of Talent

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SALTLABS
Life Long Employability
Contents
An Overview Key Questions
ƒ What is Succession Planning
ƒ Super
p 8q questions in Succession Planning
g
ƒ Proactive
P i anddRReactive
i SSuccession
i
ƒ Seven Steps to Succession Planning
Planning

Board Succession
S Planning Family Business Succession Planning
ƒ Best Board
ƒ Process,
ƒ Recruit and cultivate members
ƒ Issues and Benefits
ƒ Member
M b characteristics
h t i ti

Key Man Succession Planning Industry Benchmarks


ƒ The Process ƒ Key test
ƒ The Development ƒ TATA’s, Piramal group, CRISIL, Sanofi
Aventis, HLL

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SALTLABS
Life Long Employability
Board Succession Planning

Best Boards Recruit & Cultivate Board Member characteristics


1. Independent and interested 1. Recruit new members and 1. Openness to learning,
directors ensure each is equipped with unlearning and relearning
2. Remain on level of Planning tools and motivation to carry out
and Policy responsibilities. 2. Understand the basic financial
3. Plan with clear and measurable 2. Assess board’s current well-being
g ((or lack thereof))
goals composition, identify missing
4. Monitor plan status regularly qualities and characteristics 3. Willingness to ask penetrating
5. Hold periodic meetings without 3. Draft recruitment plan and questions RESPECTFULLY
CEO present continuously cultivate new
6. Develop effective nominating prospects 4. Ability to disagree diplomatically
committee
itt 4
4. D
Develop
l jjob
bd descriptionsfor
i ti f b board
d
7. Avoid Conflicts of Interest and members
Nepotism 5. Orientnew members and
8. Evaluate CEO based on continue educating all members
achievement of plan on their responsibilities
9
9. Compensate CEO based on 6
6. Ensure that board regularly
achievement of plan engages in self-assessment
10. Evaluate their own (BoardSource.org)
performance

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SALTLABS
Life Long Employability
Contents

An Overview Key Questions


ƒ What is Succession Planning
ƒ Super
p 8q questions in Succession Planning
g
ƒ Proactive and Reactive Succession
ƒ Seven Steps to Succession Planning
Planning

Board Succession Planning Family Business Succession Planning


ƒ Best Board
ƒ Process,
ƒ Recruit and cultivate members
ƒ Issues and Benefits
ƒ Member
M b characteristics
h t i ti

Key Man Succession Planning Industry Benchmarks


ƒ The Process ƒ Key test
ƒ The Development ƒ TATA’s, Piramal group, CRISIL, Sanofi
Aventis, HLL

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SALTLABS
Life Long Employability
Family Managed Businesses Succession
Planning
80% of world businesses are family owned
ƒ Establishing the Need.
Succession ƒ Identifying
y gp potential in family
y members
Planning by ƒ Educate, Develop, Expose, Project Responsibility
ensuring ƒ Create an enabling environment and right professional team
ƒ Plan to address possible conflicts in a win - win manner
Business ƒ Allow space for growth in preferred domains by family members
Continuity ƒ The first Gen
Gen. entrepreneur needs to plan for possible separations

ƒ Competence versus Legacy


ƒ Professionals Versus Family members
ƒ Fast Track rounded Career growth Versus Instant Power
K IIssues
Key ƒ Y th versus experience
Youth i
ƒ Handling mature teams who have allegiances to the first gen.
ƒ Risk of being compared to the first gen. entrepreneur in all decisions

ƒ Loyalty and Shared Vision


ƒ Value driven
ƒ Grooming from a moldable age
Key Benefits ƒ Handover of tacit knowledge is best
ƒ Customer Relationships can be handed over easily
ƒ Custom developed competencies
ƒ g
Higher g abilityy than p
risk taking professionals
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SALTLABS
Life Long Employability
Contents
An Overview Key Questions
ƒ What is Succession Planning
ƒ Super 8 questions in Succession Planning
ƒ Proactive and Reactive Succession
ƒ Seven Steps to Succession Planning
Planning

B
Board
dSSuccession
i Planning
Pl i F il Business
Family B i Succession
S i Planning
Pl i
ƒ Best Board
ƒ Process,
ƒ Recruit and cultivate members
ƒ Issues and Benefits
ƒ Member characteristics

Key Man Succession Planning Industry Benchmarks


ƒ Key test
ƒ The Process
ƒ TATA’s, Piramal group, CRISIL, Sanofi
ƒ The Development
Aventis, HLL

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SALTLABS
Life Long Employability
Succession for the top three levels

Pharma MNC experience

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SALTLABS
Life Long Employability
Potential Assessment – a robust process

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SALTLABS
Life Long Employability
Key Man Succession Planning – Devil is in the details

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SALTLABS
Life Long Employability
The grooming….

ƒ Rotation
ƒ Training
ƒ Shadowing
ƒ International Assignments
ƒ Functional Exposure
ƒ Relationship Building
ƒ Leadership Development
ƒ Ability to put together diverse teams
ƒ Motivate Engage and keep sharing the plans for growth
Motivate,

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SALTLABS
Life Long Employability
Contents
An Overview Key Questions
ƒ What is Succession Planning
ƒ Super 8 questions in Succession Planning
ƒ Proactive and Reactive Succession
ƒ Seven Steps to Succession Planning
Planning

B
Board
dSSuccession
i Planning
Pl i F il Business
Family B i Succession
S i Planning
Pl i
ƒ Best Board
ƒ Process,
ƒ Recruit and cultivate members
ƒ Issues and Benefits
ƒ Member characteristics

Key Man Succession Planning Industry Benchmarks


ƒ Key test
ƒ The Process
ƒ TATA’s, Piramal group, CRISIL, Sanofi
ƒ The Development
Aventis, HLL

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SALTLABS
Life Long Employability
Industry Benchmarks

• Lister Programmes – e.g. HLL


• TATA
TATA’ss – TAS and related programmes
• S&P McGraw Hill – Evaluating 1,2,3 for top two positions
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SALTLABS
Life Long Employability
In summary…

We mayy not know what the future holds,


but we know Who holds the future

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SALTLABS
Life Long Employability

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