Manoj Achan

SUMMARY
Over 11 yrs of experience in the Information Technology industry as UNIX Professional with hands-on over 9 yrs
unix experience in wide range of concepts and technologies. Have advanced experience in enterprise-level
systems and network design, implementation, integration and support. Highly experienced with Unix
Administration, EMC Storage Administration, Enterprise Hardware and UNIX OS Troubleshooting. Expertise
in System administration of UNIX Server Systems and Windows NT/2000/2003 in Production & Development
(24x7) environment, Worked on different flavors of UNIX like Sun Solaris, HP-UX, Red Hat Linux, Tru64, and also
with Microsoft Products like Windows NT, Windows 2000, 2003 Server. Have good communication (verbal and
written), analytical & problem solving skills, a committed team player as well as an independent worker, able to
work with minimum supervision and to manage multiple tasks simultaneously.

EDUCATION:
Bachelor of Engineering (Computer Science / Technology) ,Mumbai University, India in Nov. 1999.

CERTIFICATIONS AND CREDENTIALS

 Sun Certified System Administrator For Solaris 9, Part 1
 Sun Certified System Administrator For Solaris 9, Part 2
 EMC Technology Foundations – Clariion (EMCPA)
 Brainbench Certified for Solaris 9
 Advanced Diploma in Networking Technology (ADNT)
 Advanced Diploma in Computer Programming (ADCP)
 Microsoft Certified Systems Engineer 4.0
 UNISYS Mainframe Certification – 005850 Dorado/CS7802 Installation and Maintenance
 UNISYS Mainframe Certification – CEL4002 Dorado/CS7802 Administration and Operations

SYSTEM ENVIROMENTS
Enterprise Hardware : Expertise in the installation and maintenance of all HP, Compaq, IBM e-servers, Sparc,
Dell, Intel's MMX, PII, PIII, PIV machines.
Sun Fire Servers : E280R,E480R, F3800,F4800, V420R, V440, V480, V490, 6800, 880, 890, 10K, 15K
Data centre Servers : E250, E450, E3000, E3500, E4500, E10K, E12K and E15K, Compaq Alphaserver GS320,
ES40, 45, HP Proliant DL 145, 380, 385, 580, 585 HP9000L,HP bh3710, HP RP7400,
IBM p570,p615,p670, RS6000, E-servers 8832, 8850, Dell PE 2650,4600,6600,6650
Fabric Switches : Brocade 3200, 3250, 3800 series Switches, EMC Connectrix MCData and Low-end fabrics.
Mainframes : UNISYS 1100, 2200 Series, Clear path system HMPIX 6602 E-2, DORADO 140,180
Disk Arrays : EMC Symmetrix DMX 800, 1000 Sun SPARCstorage Unipack, StorEdge Multipack Arrays,
StorEdge A1000, D1000, Clariion CX 200/300/400/600/700, Hitachi
Tape Libraries : Sun StorEdge L20/L40/L60, L180 and Storagetek’s 9840 A/B/C Fibre-channel .
Backup Software’s : VeritasNetbackup 4.5/5.1, VCS-Traffic Director 4.0,Legato Networker,Solstice Backup Suite 6.1.
Networking : CISCO Routers 1600, 2500 Series,2600 Series, CISCO Catalyst
1900 Series, 3500Series Switches.
SAN Softwares : EMC Power Path, Veritas SAN Point Manager,Volume Manager, Solstice Disksuite
4.1,4.2,RAIDManager 6.22
Routers : Enterasys XP2400 router Layer III, Cisco 1600, 1700, 2600 router

FAMILIARITY / PROFICIENCY SKILLS

Programming
Languages : C, C++.
Data Entry Packages : Ms-Word2000, Ms-Excel2000, Ms-PowerPoint2000.
Backend Tools : Oracle 8i,9i,10g,11g, SQL 6.5 & 7.0 DBA, Sybase and Ms-Access2000.
Frontend Tools : Power Builder 4.0, Developer 2000 Release 2, Visual Basic 6.0
Platforms : Windows 95/98/ME/NT/2000/2003/XP, HP-UX 11,11i,Sco Open Server 5.0.5/5.0.6,
Tru64v5,5.1, AIX5.1,5.2,Red Hat Linux 6.0 - 7.3, RHEL 2.1,3, Solaris 2.5 /6 / 7 / 8 / 9 /10
Networking : TCP/IP (Star / Bus Topology), NFS, PCNFS, VPN, FTP, LAN protocols like TCP / IP,
NetBEUI, IPX / SPX, WAN protocols like PPP, SLIP, PPTP, L2TP. Also knowledge of
Hubs, Switches, Multiport Repeaters, Routers etc.
Naming Services : WINS, NIS (on Unix / Linux / Solaris), DNS.
Backup Tools : Tivoli TSM, Netbackup,MsBackup, Partition Magic, Ghost, Ufsdump, Ufsrestore, Sysback v4.2,
tar and cpio.
VMware : ESX 2.5.1, 2.5.2, 3.0,4.0
Other : Apache Web Server 2.3,Samba,Sendmail, Lotus Domino 5 / 6, SCO Vision,Exceed, Tarantella 3.4
FlexLM 9.5, Dtrace , Samba3, BEA Weblogic 6.1, Sysedge, ITA, Bindview, OpenSSH, HP
Openview, BMC Patrol Best1, IBM Tivoli Storage Manager, IBM DB2 client, Tripwire etc.

WORK EXPERIENCE
Client: Swiss Reinsurance Company, Kansas, USA
Duration: May 2007 – Current
Role: Senior UNIX System Administrator
Responsibilities: (Onsite Administration)

Scope of work:
General day to day maintenance and system administration of in house Solaris/Linux/AIX systems.
Troubleshoot Operating System, Application, database and performance issues
Work trouble tickets to completion as required.
Daily/Weekly Tasks:
1. Check error reporting and logging on each node.
2. Verify storage and check disk capacities on each node.
3. 9x5-Support for all applications/database/finance/Trade teams/users and address all system or operational
issues.
4. Be available via pager for after business hours and weekend, on call 24x7 weekly support per month.
5. Be available for after business hours and weekend scheduled maintenance as required.
6. Work on assigned projects and complete it before proposed time-frame.
7. Dial-in/VPN support for remote locations as required.

Special Tasks : Worked as a key member in different functional groups wihin the unix team –
Architecture/Design , Build, Governance/Security, Infrastructure Optimization, Procurement, Operations
Provisioning
Hardware Provisioning:
Physical: Racking, stacking & cabling new SUN, HP, IBM, VMware servers. Connect console/storage connections.
Update inventory (hostname,OS to be deployed, Network details, Serial number and Rack location in datacenter)
Virtual: Configure Solaris 10 zones on SUN cluster, Virtual Machines on VMware cluster for linux & update
inventory
SUN Servers: Sun Fire V210/240/480/490/880/890/6800/10K/15K/T1000/T2000/T5220/T5240/M5000/X4100
HP Servers:HP Proliant DL360/380/580/585 G2/G4/G5/G7;IBM: System p5 570/590, BL460c G6/G7
Software Provisioning: Stage physical servers using jumpstart, kickstart, CD image, flash archive
installation methods. Install required IPMP/cluster/database/application/third-party softwares as per the
requirement
Solaris: Solaris 2.6/8/9/10;Linux:Redhat RHEL 2.1AS/3/4/5, SLES9/10/11;HP-UX 11;AIX:5.1/5.2/5.3/6.0
Cluster: Veritas Cluster [VCS]/Sun Cluster[HA]/Oracle-RAC;VMware: ESX3.0,4.0;Database: Oracle/Sybase/DB2
Filesystems: UFS,VXFS,ZFS,REISERFS,EXT2/3
Applications: BoF [Business Of Future], IBM Websphere, Weblogic, Intrawes, Murex, Middleware, SAP, Censhare,
FlexLM, Hyperion, LDAP, Lotus Notes, SunONE, iPlanet, Asset Management, Oracle Financials, CVS, SVN,
Informatica Powercenter, VMware tools,Apache1.3,2.x,Samba3.x, sudo, rsync, SSH, FTP, LDAP etc..
Monitoring: Observing system activities, detecting changes that happen over time and escalating in case of
events. Write shell scripts [csh,ksh,bash] to automate the monitoring tasks for filesystem,cpu,network,memory
etc.
Standard Patching: Acquiring, testing and installing patches. Patch-cycle sequence - DEV first, then UAT and then
PROD systems. Conformed to standardize patches to be installed along with new OS build/upgrade.
OS Patches: Standard Patches [along with the build] & Generic Patches [security/encryption/point_patch/kernel
w.r.t Patch-cycle]
Flash PROM update patches for updating system firmware/hardware, including OBP, controller, and disk firmware
Backup and Restore: Setup backup server,media server, media library and install backup software. Configure
backup policies, backup clients and automate backup jobs [using Mainframe automated jobs]. Copying and
restoring data when needed e.g. due to legal requirements, hardware failure, etc
Backup softwares: Netbackup 4.5,5.1,6.0, IBM Tivoli Storage Manager TSM 5.1,5.2,5.3,5.5
Job Administration: Defining and initiating job scheduling software packages to run batch and real time work
Automation tool: Tivoli Workstation [TWS] job tool
Event Management: The process that monitors all events that occur through IT Infrastructure to allow for normal
operation and also detect and escalate exception conditions
Event Tools: Kintana/ IBM Tivoli Management Environment Lightweight Client Framework/XPM
Security Patching: Anti virus management (testing and distribution of virus pattern files) and Vulnerability patching
(patching uncovered vulnerabilities) w.r.t SOX compliancy.Created shell scripts for system hardening on each OS
platform to check Accounts,Permissions on OS objects, Unneeded daemons/processes,Network services etc.
Antivirus: TrendMicro NaiVscan
Vulnerability check tool: Shell-scripts,Bindview
Support Calls: Break Fix and Add Reduce :Fixing broken hardware or changing storage capacity e.g. memory or
processor upgrades or storage SAN filesystem expansion. Create corresponding service requests with SUN
Support{Oracle}/Novell/HP/IBM and schedule the maintenance activity.
Internal Incident Ticketing: Supply-chain Network Optimization Workbench, Service Now (SNOW)
Change Management: Changing configurations due to events such as new users/access , data transfers, software
provisioning,system maintenance/reboot, hardware replacement/upgrade etc
CM Tool: Kintana, Maximo, Service-Now[SNOW]
Data Migration: Migrate systems/whole environment [project-wise] from one location to another {America to Zurich,
London to Zurich, Australia to Zurich}. Replicator Tools: Veritas Volume replicator [VVR] / ZFS copy, cpio etc..
Migrate hardware: Moving existing equipment to a new location for re-use of resources for new projects
Decommission and Disposal:
Decommissioning of out-dated hardware and software; Retirement of software and destruction of old softwares
Disposal: Physical removal, destroying, throwing away or sale of old hardware
Disaster Recovery: Perform disastery recovery tests onsite at IBM locations [within United States] for all
Production environments in advance preparation for a disaster. Performed DR tests at IBM, twice every year.

Engineering responsibilities
Product Strategy: Compare & Analyse a product taking into account the capabilities in terms of
engineering[compatibility with different O.S platforms-Solaris/Linux/AIX/HP-UX], production [compatibility with
existing PROD applications], distribution of the product [to all systems handled by unix team] and time to acquire
them (license/cost/location restrictions). Product is selected coping up with the customers expectations.
Product Design: Product design varies w.r.t different O.S platforms. Each design prototype [in Visio flow-charts] is
tested on development and UAT systems, before implementing it on production
Product Introduction: Email notification of the new product is circulated to all teams involved and different
opinions are collected. Product specific training is provided to admins, developers and end-users on a weekly basis,
until all users are trained. Alpha-testing and Beta-testing output are incorporated into the prototype until the product
is finally accepted.
Product Operations: Product is deployed on Production with a 1-month monitoring period [Go-Live
period].Software, manuals and webpages related to the product are published for each team related to the product.
Third-party Products: InWork Vxworks, Bindview, Seccheck2, Tivoli ITM/XPM, TSM, HP Business/Server
Automation {Opsware}, SVN, Matlab, IBM Websphere, JIVE, Kintana, Maximo, ITSM, SNO etc..

Customer Experience/Business Partnership

Received constant appreciation for my performance from managers/co-workers/IT Infra. Head/external clients.

Client: Freddie Mac, Virginia, USA

Duration: June 2006 – Apr 2007
Role: Senior System Administrator
Responsibilities: (Onsite Administration)
 Installation/Maintenance of Hardware/Software in Production, Development & Test Environment
as an integral part of the USA Solaris Support team
 9x5 Support of Solaris 8/9/10 systems administration, operational support and problem resolution for Freddie
Mac LP/HVS/TAM server systems
 24x7 support for solaris systems as on-call personnel to provide 99.5% efficiency with prompt response.
 Work on Remedy Request system for resolving and closing user request tickets in co-ordination with other
teams such as BCC, NOC, LP, HVS, Engineering, Database, Application, Finance, Linux & AIX groups.
 Explore new technologies and design methodologies that enhance the efficiency of system administration
& support for my team.
 Manage multiple projects in the Install/Build/Develop/Support stages of solaris systems.
 Present project status, issues & their resolution, and other key informations to team management.
 Writing procedures and documenting processes independently and in a team environment.
Achievements:
1. Migrated LP systems from Sun 10K to Sun 890 systems.
2. Migrated SAN from IBM-Shark to EMC-DMX storage.
3. Assisted WIO team with migration of filesystems on LP/HVS boxes.
3. Upgraded Solaris 8,9 systems to Solaris 10 systems [individual/virtual systems] with perfection.
4. TSM 5.3.3 upgrades for DEV & TEST systems
5. Veritas 4.1 upgrades for PROD/DEV/TEST systems.
6. Helped DBA team for faster application execution by creating processor sets and linking sybase process to
the processor set.
7. Designed a simple procedure to upload SUN explorer files [.tar.gz] to Sunsolve for individual sun-cases.
8. Installation of other useful softwares such as Sysedge, ITA, Bindview, OpenSSH, HP Openview, BMC Patrol
Best1, IBM Tivoli Storage Manager, IBM DB2 client, Tripwire etc.
9. Replace failed disk and mirror new disk in Sun Fire 15K System Controller in co-ordination with SUN engineer.
Key Accomplishments:
1. Designed the solution for the console hanging problem [critical issue for several months]
2. Designed the solution for dsmerror.log file permission [critical issue for several weeks]
3. Designed the solution for Secure Remote Console Access and Remote Power Administration

Client: Union Bank of Switzerland [UBS], Connecticut, USA

Duration: January 2006 – June 2006
Role: Senior System Administrator
Responsibilities: (Onsite Administration)
 Implementation on various Solaris, Linux and SAN related requirements of UBS users
 Working on Global Request System (GRS) for resolving and closing user request tickets in co-ordination with
other teams such as Core, Network, Engineering, Database Planning, Application, Finance and Wintel groups
 Racking new Sun Fire v240,v440,v480, HP DL 380,385,580,585, IBM blades 8832,8850, Dell PowerEdge
2650,6600, 6650 servers, installing Intel/BCM Fibre-GigE network cards and Fibre Channel Storage Emulex/Qlogic
cards.
 Configuring HP iLO and IBM Remote Management modules for Remote Administration and Upgrading
Firmware and BIOS on HP and IBM blades.
 Pre installation configuration for host names and IP in NIS, DNS, DHCP and WINS.
 Creating jumpstart image for Solaris 8,9 & kickstart image for RHEL 2.1AS, 3.0 for staging/deploying
production and development servers of Build 014,016,017,018,019, Hardened Build, Generic Build etc. Upgrade
RHEL2.1AS to RHEL 3.0 and Solaris 8,9 to Solaris 10 servers.
 Post installation configuration such as Kerberos, powerbroker, ssh, netgroups, ntp, timezone patch, oracle,
Sybase.
 Server performance tuning and hardening on Database and Application servers in Production and Development
streams.
 Kernel development and modification on RHEL 2.1/3 systems as required by the user.
 Install, Configure and troubleshoot CPU, Memory, I/O board problems in Sunfire 6800 and 15K servers.
 Prototype, execute and implement shell scripts in ksh, bash and perl on Solaris and linux platforms.
 Installation and Upgradation of VMware ESX 2.5.1, 2.5.2 on HP DL 380, 585 servers and installation of guest
OS in VMware such as RHEL 2.1, Windows 2000/2003.
 Installation of Navisphere Agent, CLI and Powerpath 4.0 on hosts to connect hosts to Clariion boxes and assign
LUNs to hosts. Confirm LUN availability on hosts via powerpath and co-ordinate with the requesting user. Perform
in a SAN environment comprising Symmetrix, DMX and Clariion systems to Solaris and Linux servers.
 Take approval and timeframe for de-commissioning old servers. Check with database and business groups for
any business impact while de-commissioning servers.
 Veritas – Storage Foundation 4.0 and Installation on Solaris servers to configure them in VCS cluster and
Maintenance Pack (MP1), configuring VxVM volume manager and Veritas VxFS File system.
 Configuring Netbackup 4.5 Master server, Storage servers for large site and small site. Auditing client backup
scheduling, database backup/recovery procedures, production/general pools, storage pools, database and logs,
audit and validate security requirements.

Client: BHP Billiton Petroleum (Americas) Inc., Texas, USA

Duration: September 2004 – December 2005
Role: Senior System Administrator
Responsibilities: (Remote/Onsite Administration)
 24x7 support to the Production and Test Servers and storage components onsite:
 Performing IT infrastructure and System administration routine activities
 Installation, Upgradation, administration and tuning of IBM p570, p615, p670 with AIX 5.1/5.2, HP9000L, HP
RP7400 and RP7410 series with HP-UX 11.0, 11i
 Configuration of HP Openview – View Runner, Omniback-II and HP Vantage Point Operations on HP servers
and Workstations.
 Providing required authorities to AIX/Solaris/HPUX users/groups, trouble shooting of various user problems
 Support/Install/Upgrade Veritas NetBackup software on multiple Unix servers (AIX, Solaris, HP-UX, Linux)
 Securing the Sun Fire System controller (SC) by configuring platform administrator settings and domain
administrator settings
 Installation of Sun E250, E450, Sun E3000/3500/3800, SunFire v440/v480/v490 with Solaris 8/9/10.
Upgraded/Migrated Solaris 2.7 to Solaris 2.8 and Solaris 9 to Solaris 10 on Sun servers and workstations.
 Network License management in the IT infrastructure using FLEXlm – Centralising all Licensing operations,
Leveraging accurate usage statistics – What licenses are in use and who is using them in real-time, Analysing
 reports, License Administration – Monitor and manage license servers, set alerts about potential problems to
other departments and users, License renewal and Re-use, LMTOOLS, lmgrd
 Installation and Configurations of OCFS, ASMLIB in Oracle Real Application Cluster (RAC) for in-house
applications and operational OLTP applications in co-ordination with database administrators
 Setting Oracle database tuning parameters, kernel parameters and network settings in Linux/Solaris OS.
 Increase system performance and troubleshoot system problems using Dtrace (dvm) tool, virtual memory
swapfs enhancements and measuring I/O performance of Oracle server using Orion
 Launching of Petroleum Applications – such as Landmark, ArcGIS etc. for users on Solaris, HP-UX platform
 Launching of Java Applications using J2EE - BEA Weblogic Application server 6.1 on Solaris, HP-UX platform
 Mirroring the disks using LVM on HP-UX and SDS 4.1, 4.2(Solstice Disksuite)
 Installed Naviphere Agent and Powerpath on both the Solaris and Linux hosts. Verified the LUN connectivity
with the Solaris and Linux Servers and Powerpath for failover.
 Shell scripting using ksh/bash/perl for process automation of databases, applications, backup and scheduling
 Installed and Administered Veritas volume manager 3.4, Veritas Cluster Server – Traffic Director 4.0 on HP
bh3710, HR RP7410, Ultra Sparc E250, E450, Sun E3000/3500/3800 machines and configured RAID 0, RAID
1, RAID 0+1 and RAID 5. Created vmdisks, plexes, and volumes using the volume manager according to the
requirements. Replaced failed disks using vxdiskadm
 Scripts (ksh, bsh, perl) to check system status, http log, dynamic DNS, automated and scheduled backup,
database scripts and application scripts in co-ordination with database and application specialists.
 Effective patch management routine with patches - generic, KU, restricted, point, temporary and non-standard
patches for Internet and Non-Internet servers
 Network backup, tape boot and restore using sysback v4.2 on AIX, ufsdump,tar on solaris.
 Regular storage provisioning from Symmetrix/DMX, CLARiiON to Linux, Solaris, HPUX and Windows servers.
 Used LDRPS, Veritas Global Cluster and Ignite-UX 5.4 for Disaster planning and recovery.
 Integrating Unix/Linux/Solaris and Microsoft Windows client environments using Samba, Vintella and Exceed.
 Unattended installations/deployment on Solaris/ Linux using Jumpstart/Flash Archive/Kickstart, Windows XP
PCs using sysprep
 Structured technical SOE documentation detailing the system installation, Configuration, Disaster recovery and
other releated issues and Procedures managed by me in daily activities

Client: Magellan Health Services, Inc., Connecticut, USA

Duration: June 2004 – September 2004
Role: Senior System Administrator
Responsibilities: (Remote Administration)
 Configured and maintained AIX v5.1/5.2 on IBM RS6000 p570, p690, Solaris 2.5.1 and 2.6 on Sun enterprise
Servers, Sun Sparc Servers and Workstations. Upgraded Solaris 2.7 to Solaris 2.8 on Sun servers and
workstations.
 Installed Solstice Disksuite 4.2 & Administration of Solstice Application Products on E450 machines and
implemented RAID 0, RAID 5 and mirrored the Root Disk for redundancy of the OperatingSystem.
 Configured Solaris Bandwidth Manager 1.5 on SunE450 machines for controlling the network and to control
the bandwidth assigned to particular applications, users and departments that share the same intranet or
interlink.
 Configured NFS Servers, NIS+ Servers,NIS+ Clients, Diskless clients and Auto clients and automounted the
filesystems using direct and indirect maps. Also setup entries in /etc/dfs/dfstab in Solaris share file systems
and mounted the disks onto the client systems.
 Initialization of array and flare code upgradation to the latest flare code release. Installation of HBA
cards/drivers on the Dell PE servers. Enabled Access Logix and created Global Hot spares on the array.
 Formatted raw disks and partitioned them using the format utility. Created file system using newfs and mounted
it. Created devices and special files using mknod.
 Used fsck and fsdb on file systems successfully when critical data got corrupted. Made use of alternate
superblocks to replace corrupted superblock.
 Transfer of Adabase database containers within the Solaris High Availability HA1.3 environment servers using
shell scripts in ksh/bsh/bash environment

Client : Western United Insurance, Irvine, California, USA

Duration: November 2003 – June 2004
Role: Network & Technical Support Engineer
Responsibilities: (Remote Administration)
 Managing Systems and Network related issues like Installation, Configuration, Scripting and
Troubleshooting on Windows, Linux, Tru64v4.x and Solaris platform.
  Using MsBackup, Veritas NetBackup for Backup and Restore from SCSI Hard Drives on Clariion CX200
and Tape Drives using various policies like daily, incremental and differential backup
 Apache/IIS installation, Configuring Web-Site, Anonymous Access, Basic, Digest and Integrated
Authentication, Managing Web Servers Remotely (connection oriented WAN)
 Managing unix/windows networking, maintenance and troubleshooting and executed jobs of PC
assembling, hardware and software troubleshooting.

Client :Vijay Sabre & Security Systems Limited, Mumbai, India

Duration: June 2003 – November 2003
Role: Network & Technical Support Engineer
Responsibilities: (Onsite Administration)
• Setting up a Mediation Server on SUN FIRE V880R to collect video images from CCTV cameras and to
collate and process to be sent to Bangalore for onward processing. This Server uses iBOLT integration software for
getting images from CCTV which are located in different places in Mumbai and Solstice X.25 for WAN connectivity.
• Another Enterprise Server E3500 to work as Operation Server for the local branch. This server uses A1000
Disk Storage Arrays for Storage of Data’s and two D1000 Disk storage for O.S Mirroring and Storedge-L180 tape
library for Backups.
• The A1000’s are configured with RAID MANAGER 6.22 with RAID5 and RAID 0+1 and the are mirrored
usingVERITASVOLUMEMANAGER3.2.
• My role as a Project Lead along with two Engineers is to install hardware and software, Test and Implement
customer application software to finish against time and cost budget. Wrote Project documentation detailing the
system installation, Configuration, Scripting, Backup procedures, Disaster recovery and other related issues during
this project.

Client : State Bank of Maharashtra

Duration: March 2002 - June 2003
Role:System Engineer
Responsibilities: (Onsite Administration)
 Managed the Company's Hardware, Network and Software integration and security in different departments like
Accounts, Production, Technology and Marketing on Win 2000.
 Assisted the marketing division with technical support for interacting with customers.
 Suggested Business Development Plans and controlled quotations for the Company.
 Integrated Barcode equipments, ATM, ID Card printers etc. for our Clientele.
 Managed AMC and handled the Customer Support Team for our Clientele.
 Monitored the in-house ERP Development Team in integration activities.
 Performed daily and weekly backups of the Company's significant business details.
 Arranged seminars and training schedules for new customer support and software employees.

Client: Indian Navy, Mumbai, India.

Duration: November 2000 – February 2002
Role: Network Administrator / Engineer
Responsibilities: (Onsite Administration)
 Managed Systems and Network related issues like Installation, Configuration, scripting and Troubleshooting on
Windows, Linux, UNIX and Solaris platform for Clientele.
 Conducted Corporate Training Sessions for Solaris 8.0, RedHat Linux 7.0, SCO UNIX 5.0.5 and Windows NT
Server 4.0 Administration modules.
 Technical Support to junior staff for hardware and networking.
 Integrating Solaris 8 and NT / 2000 file systems using packages like SAMBA, PCNFS. Setting up X-Windows
environment on NT machines using Sco Vision. Setting up of printers on Solaris / NT / 2000 machines to work
seamlessly across platforms.
 Setting up a custom environment with different naming services such as Configuration of Primary, secondary
and Caching Servers for DNS (BIND 8 and 9) on Solaris 8.

Client:Reserve Bank of India, Mumbai, India.

Duration: February 1997 – April 2000
Role: Network Administrator / Engineer
Responsibilities: (Onsite Administration)
 Managing windows peer- peer & client / server networking, maintenance and troubleshooting and executed
jobs of PC assembling, hardware and software troubleshooting.
 Managing SCO Unix and Solaris 2.5/2.6 systems for system, network, application performance.
 Managing Pentium / AMD Systems and Network related issues like Installation, Configuration and
Troubleshooting on Windows NT 4.0 and Unix platform.
 Managing Customer Support on field as per the Annual Maintenance Contract FM-services norms and
conditions.