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Yousef Abdel-ghaffar Modallal zero_cold85@hotmail.

Tel: 00968 (96340078)
Curriculum Vitae

To build a career with a company that would have a synergy with my qualifications, personality,
and ambition within the remit of Information Technology (IT) and Network Solutions


• I Joined GENSERV on 2004 on the capacity of Network Engineer. Prior to OBM, I worked for IT Company
Such As Jaber Company. I have over four years of experience in Network, system Administration, and
generally in Information Technology field. During the stages of my career, I have worked in large projects as
team member and team lead. I worked in gathering business requirements, architecting, developing,
deploying and leading the delivery of big Network and System implementations. I have an excellent track
record in Network and systems analysis, architecting, design, development and delivery.

Educational Qualification

• B.Sc. degree in Computer & software Engineering

Engineering College
Al-Mustansiria University
Graduated in 2003

Technical Skills

Excellent Knowledge in the following:

• Cisco Router Configuration 1700, 2500, 2800 Series, (Leased Line PTP, Leased Line Internet,
Serial, Fast Ethernet)
• VPN Configuration through Router 2800 Series and ASA Firewall 5500 series
• Cisco Switch Configuration ( VLAN )
• Networking Design Using VISIO office
• Networking (Domain & Workgroup)
• TCP/IP & networking.
• Windows OS (XP & 2000 Professional & 2003 Server).
• DHCP, DNS, ISA & ACTIVE Directory administration.
• Exchange 2003 Configuration and Troubleshooting.
• Maintaining and Handling System issues (Backup and Recovery Activities) using VERITAS and CA
Backup software
• IBM servers Maintenance & Installation.
• Raid Configuration (Raid 0, 1, 5 , 5E)
• IBM Tape Driver Installation.
• Hardware Maintenance and Computer Technical

IT Certification Obtained:

• Obtained Server + Certified Feb – 2007

• Obtained LENOVO Desktop Systems Test (RDD06-R1)

Yousef Abdel-ghaffar Modallal
Tel: 00968 (96340078)
• Obtained LENOVO Notebook System Test (RDT06-R1) 2007
• Obtained LENOVO PC Architecture Test (TXW102-R26)
• Obtained LENOVO Introduction to ThinkVantage Technologies: Wireless (TXW115) (TXW115-R3)

• Obtained IBM BladeCenter Certified Jan - 2007

• Obtained IBM Servicing xSeries Servers Part I & Part II Jan - 2007

• Obtained CISCO Certified Network Associate (CCNA) Sep - 2005

• Obtained A + Course Jan - 2004
• A+ Core Hardware Service Technician
• A+ Operating System Technologies
• Obtained MCSE Course (Microsoft Certified System Engineering) Mar - 2004
Where I had successfully completed Course in:
• Microsoft Windows 2000 Network Operating System Essentials
• Implementing Microsoft Windows 2000 Professional & Server.
• Implementing Microsoft Windows 2000 Network Infrastructure.
• Implementing & Administrating MS Windows 2000 Directory Services
• Deploying & Managing Microsoft Internet Security Acceleration Server 2000
• Designing a Microsoft Windows 2000 Networking services Infrastructure
• Implementing Microsoft Exchange 2000
• Obtained Course in Computer Installation & Maintenance. Jul - 2000

Professional Experience

1. Organization - Overseas Business Machines-Oman.

Duration - Dec 2004 to Till Date
Designation - Senior Networking & IT Architecture Support Engineer

-- OBM is considered as one of the IT companies in Oman, and one of the IBM & CISCO Partners.
• During the last period I was able to move forward in improving my career and gain more technical
experience within different areas in the company.
• My responsibilities at the company are as follows :
• Support & Installation Cisco Products (Router , Switch’s, Firewalls)
• Maintain and Support the company’s entire Network and Mail Server
• Support for the IBM Products, (Servers, Tape Driver, and Pc’s).
• Installing and configuring Servers for Raid and Operating System ( win2003 server )
• Work in Tender Preparation, for servers, Pc’s and other IBM and Cisco Products.
• Installation and Configuration for new Printers Servers at customers sites within their Networks

Projects 1

Client - Share Service for Juma Almajed Groups -Muscat (Oman)

Role - Analyze, Administrate and manage a network infrastructure for 6 sites (Mar 2005)
Team size -3

This is the central administrative area of Juma Almajed Groups in Oman where they have 6 sites around
Muscat, We have managed to build the entire infrastructure and connect all sites with one data center. Moreover,
we have managed to connect the 6 sites in Oman with the HO in Dubai.
Establishing a VPN connection between the HO and the mother Manufacturer in Sweden (VOLVO)

Responsibilities at Development Side

Yousef Abdel-ghaffar Modallal
Tel: 00968 (96340078)
• Maintained Multilayer Network with planning application (synchronized database and application).
• Network subnet mapping.
• Router Configuration and Troubleshooting.
• VPN Configuration between Muscat-Dubai and Muscat-Sweden.
• Internet Leased line configuration.
• Responsible for connecting the different Servers and sites.
• Install and Manage Servers.
• Install and configure Exchange and Active Directory and ISA.
• Configure and Manage Users and Security groups.
• Develop and maintain Data source to target mapping.
• Install Backup Server device and software (CA’).

Projects 2

Client - Oman Waste Water Services company S.A.O.G – Muscat (Oman)

Duration - Jan 2006 to July 2007
Designation - Networking Engineer and Team leader
Team size -4

Oman Wastewater Services Company SAOC was established in accordance to the Commercial Companies
Law in the Sultanate of Oman in December 2002. The company has been incorporated as a joint stock company
owned by the Government of Sultanate Oman.


• Configuring & Troubleshooting Connection between Site’s using PTP connection (Cisco Router 1721,2821)
• Configuring & Troubleshooting Connection between OWSC and OIFC using PTP connection (Cisco Router
2801 )
• Configuring & Troubleshooting VPN Connection and Publish Servers(Mail Server, GIS, MAXIMO) for
outside OWSC User’s ,using Router 2821 and ASA 5520
• Maintaining and Handling System issues (Backup and Recovery Activities) using VERITAS and CA Backup
• Exchange Server 2003 Configuration & Troubleshooting
• ISA Server 2000 Configuration & Troubleshooting.
• Managing & Configuring User’s, Computer’s, Group’s, OU in Active Directory.
• Managing & Configuring POP3 Software & User’s account
• Installation and Configuration for Server Printers.

2. Organization - JABER for Computer

Duration - Sep 2003 to Nov 2004
Designation - Computer and Network Engineer


• Networking Support (Internet, Intranet and Emails).

• Servers & Hardware Support (Installation, Configuration and Maintenance).
• Maintaining and Handling System issues (Backup and Recovery Activities).
• Performed User Administration for 50 users and generate authorization profiles.
• Maintaining Spool Administration and configuring the printer’s access methods.
• Software Support.
• Maintaining Client Administration and allows clients for development & Testing.

Yousef Abdel-ghaffar Modallal
Tel: 00968 (96340078)

• Arabic : Native
• English : Very Good (speaking, writing, conversation)

Additional Information
• Omani Driving License
• Available Upon Request