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SECTION 1 - PURPOSE
This section describes the Quality Assessment (QA) procedures for Construction
Engineering and Inspection (CEI) processes at the District Level. The purpose of
this QA procedure is to provide a uniform, District wide, documentable,
management system to ensure CEI requirements are being met. The procedure
applies to all construction personnel administering construction contracts of any
type.
SECTION 2 - DEFINITIONS
Delegate Reviewer: An individual who has been delegated the duty to perform a
quality assessment review for a responsible engineer by that responsible
engineer.
DISTRICT 5 CONSTRUCTION QA / QC PLAN
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District Level Staff: The staff assigned to the district construction office, which
includes the District Construction Engineers (DCEs) or their delegates. This may
include other offices that perform independent quality assessments (i.e. Materials
Office, District Bituminous Engineer’s Office, acceptance/maintaining agencies,
etc.).
Quality Assessment (QA): The process used by the District Level staff to
monitor and ensure that CEI activities are in compliance with predetermined
standards. Quality assessment is not intended to be a project specific review, but
is instead a process-oriented review.
Quality Control (QC): Project level activities performed daily by project level
staff in monitoring established Department requirements, procedures and
standards to assure compliance with contract documents. The inspection and
acceptance of the Contractor’s work is Quality Control.
Statewide Inspection Guidelist: These are to be used with CPAM 3.2 Quality
Control Inspection and are no longer applicable to this section. A list of major
items that assists the CEI staff in their inspections of work related to each
assessment category. The guidelist also includes the Critical Requirements used
for QA at the District Level. The guidelists are worded in such a way as to focus
the CEI staff’s attention on insuring the Contractor’s performance. Each of the
assessment categories has a guidelist that covers the significant inspection
requirements corresponding to that category. The guidelists are not a
comprehensive source for identifying everything, which an inspector or
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construction manager must know. Instead, they are intended to be a guide for
identifying significant and critical areas of concern, the details of which are
covered in the contract documents. The guidelists are available on the
Department’s State Construction Office infonet and Internet websites and may be
downloaded and printed for field use.
SECTION 3 - PROCEDURE
1 Overview
2 Levels of Assessment
The DCE is responsible for all QA activities at the District Level. The primary
focus of the District Level review will be to assess whether or not District Level
QA reviews are being conducted in accordance with this procedure. At least the
following shall be assessed: the completeness and accuracy of all required
forms; the effectiveness of follow up on actions recommended in the QA Review
forms; and the appropriateness of the work mix and staff being reviewed. The
District Level review will also consist of a review of Assessment Category Critical
Requirements. The District Level QA should be a broad-based review covering
several projects and more than one Project Administrator in order to provide a
broad-based assessment of the quality of the District Level QA program. The
minimum frequency of these reviews is outlined in the QA Minimum Annual
Review Frequency Table, published on the Department's State Construction
Office Internet website. The findings will be summarized on the Quality
Assessment Review, Form No. 700-010-96 and maintained in the District QA
file. Each review will also be noted in the Quality Assessment Log, Form No.
700-010-97.
3 Review Findings
GUIDANCE DOCUMENT A
I. OVERVIEW
Scope of QAR’s - The DR must verify that all assessment categories that are
required to be reviewed by the CPAM are reviewed. A DCE, Resident or Project
Administrator (when approved by the DCE) may add assessment categories.
This should take place at the start of the fiscal year and the effected CEI staff
should be informed of the added requirements in May or June before the
beginning of the fiscal year on July 1. A written explanation for the increase
should be provided.
Frequencies - The DR must verify that the frequencies of review for each QA
Category are in compliance with the District’s Minimum Annual Review
Frequency Table. The District should establish its own table if frequencies are
increased from what is required by the CPAM. This table may be issued by the
District Construction Engineer at the start of the fiscal year and must at least
comply with the minimum frequencies required in the CPAM. The District table
will be the same as the CPAM table if the DCE chooses not to add new
assessment categories or increase frequencies. The new District Table should
be determined at the May or June Resident Engineer meeting by the DCE with
input from Resident Engineers. When any district generated frequency table
differs from the CPAM Minimum Annual Review Frequency Table, a written
justification for the difference should be attached to the table or noted on it.
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Representative Staff - The DR should review as many inspectors as possible
without excessive focus on individual inspectors unless the focus goes beyond
the minimum required due to a need for improvement.
IV. DOCUMENTATION
Storing / Filing and Content of QA Records - The preferred method for storing
QA records is in a loose-leaf notebook subdivided into the following sections: QA
logs, Pending Actions, Example QAR forms, and completed QAR forms
separated by Assessment Category. The following is an explanation of what
each section should contain.
QA Log, Actual - The DR should verify that the QAR Logs are filled out properly.
The first sheet of the Log Section must be a QA Log form for the current fiscal
year and it must show completed QAR’s to date. The information for a review
must not be entered until it is fully completed. If a QAR results in OFIs or
Innovative Practices (IPs), the letters OFI or IP should be placed in the upper left
corner of the date space for that review. This provides a quick method for
reviewers to determine which QAR reports have OFIs or IPs without having to
review each QAR report. Log forms for previous fiscal years may be kept at the
end of this section. The Planned Frequency column must be filled in and must
correspond to the CPAM, District Minimum Annual Frequency Table whichever is
applicable. When any planned review frequency differs from what is on the
CPAM Minimum Annual Review Frequency Table, a written justification for the
difference should be attached to the QA Log Form or noted on it along with the
next level reviewers initials as in the case of no work or little work.
QA Log, Planned - The second sheet of the Log Section should be a schedule
of QAR’s planned for the upcoming fiscal year and the existing QAR Log form
may be used for this by identifying it as such by entering the word “Planned” at
the top. A schedule should also be filled out for DL reviews. These schedules
may be sub-divided into three month (quarterly) intervals. The reviewer should
anticipate, based on the workload for the coming year, which reviews are likely to
be possible for each interval. The reviewer should review these schedules on a
monthly basis in order to avoid missing reviews because work is already
complete and to revise the schedule of anticipated reviews based on work
underway.
Pending Actions - This section should contain all QAR forms that show actions
to be completed at a date later than the QAR date and should include actions
associated with OFIs and IPs. This allows reviewers to examine these actions
easily. It also provides one location for the primary reviewer that enters the action
on the form, to periodically - once a month is desirable - check if actions have
been completed. Once actions have been completed, the QAR form should be
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transferred from the Pending Actions Section to the applicable QA Category
Section.
QAR Forms - The DR should verify that the QAR forms are filled out properly. All
Statewide Critical Requirements (CR), by number only, must be listed on the
form with a statement indicating why it is either in compliance (Section A) or that
there is an OFI (Section B). Only CR’s that are in compliance, General
Compliances, and IPs are to be listed in Section A, and only OFIs are to be listed
in Section B. Review issues that have to do with QA Administration, Proper
Documentation and Training, versus Statewide Critical Requirements, are
referred to as General QA Issues. General QA issues must be reported at the
start of Section A under the heading "General Compliances" or at the start of
section B under the heading “General OFIs” prior to reporting of CR’s. Non-
critical Guidelist requirements need not be listed unless they are being checked
because the number of OFIs warrants more comprehensive verification.
Compliance must be based on whether the CR being reviewed has been fully
checked by the CEI person responsible for it and NOT whether or not the
Contractor has completed the CR satisfactorily. In other words, the QAR is
evaluating the performance of the inspector, project administrator or
administrative person handling the CEI & M Quality Control for that CR. It is
not for evaluating the Contractor’s performance and should never be used
for this purpose since Contractor performance is evaluated in the Daily
Report of Construction in addition to other documents.
Actions Taken - In Section C of the QAR form, recommended actions taken that
are related to OFIs and IP’s are reported. Recommendations should include a
deadline for any "OFI" that is not resolved during the QAR. Where a deadline
date is entered, the form should be stored in the Pending Actions Section until it
is resolved. The recommended action should be fully implemented or resolved
before it is removed from the Pending Actions Section. The DR should verify that
Section C is being filled out properly and that actions are receiving the
appropriate follow-up.
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Reporting of Noteworthy Findings - The DR must verify that OFI’s and IP’s are
escalated to the appropriate level when warranted and are reported properly. An
issue should be considered an Innovative Practice for comment in Section C,
only if it is determined that it should be implemented on other current and future
contracts as an improved system, process, method or practice. If desired,
superior performance of personnel may be reported as an outstanding issue only
in Section A. Staff meetings & Resident Engineer meeting agendas should
always include an item for QA/QC and OFI or IP issues should be mentioned in
the minutes. If warranted, the DR should escalate any OFI or IP to the DCE for
consideration and discussion at the next Resident Engineer meeting and/or by
distribution in some other written fashion to all personnel in the District that need
to know. Resident Engineer meeting agendas should always include an item for
QA/QC and OFI/IP issues should be mentioned in the minutes.
V. TRAINING
The District Level Reviewer will be responsible for all functions of the QA
Process. The DCE and/or the DCQAE are responsible for all QA activities at the
District Level.
The District Level Process Review will also consist of a review of project
personnel in a Residency to verify they are uniformly administering the whole
contract according to the specifications and the project plans. The District will
use the list of items per category established by the District Office.
1 Introduction
This purpose of this document is to establish District Five’s Five Star Approach to
Project Excellence. This plan will establish the minimum Quality Assessment
(QA) responsibilities for District Five Construction Engineering and Inspection
(CEI) personnel as directly related to the management of construction projects. It
will contain procedures for monitoring how well these responsibilities are being
performed and for documenting non-compliance and outstanding areas related to
performance. The procedure applies to all construction personnel administering
construction contracts of any type.
The goals of District Five’s Quality Assurance Plan are to ensure that the
guidelists are being followed, improve in problem areas identified in last years
reviews, identify trends in the district from one project to another, share
innovative practices between projects, and to educate field personnel.
Our plan takes a five star approach to maintaining quality on our projects:
The purpose of this section of the QA plan is for the Inspector to get an overall
feel for the organization of the project in relation to the contract documents. This
will be determined by a review of the office documentation, and the actual work
being done on the project. Prior to going out into the field, the District Level
Quality Assurance Inspector should familiarize themselves with the project plans,
contract and special provisions.
Part A confirms that all required documentation is present on site. They will look
for the following items:
1. Bulletin Board with all permits is posted on site. These include (NPDES,
Notice of Intent, and SWPPP)
2. Rain Gauge
3. Copy of Project Schedule is available in field office
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4. MOT Report Logbooks
5. SWPPP Reports
Part B uses the Statewide Critical Requirements List to inspect any work in
progress on the jobsite. The Quality Assurance inspector will meet with CEI
Inspection staff in the field and ensure that they are using the guidelists and
adhering to the Specifications and Special Provisions included in their contract.
The purpose of this section of the QA Plan is to review specific areas that the
District has determined are critical to producing a high quality product in a safe
manner.
The purpose of this section of the QA plan is to review specific items as the work
occurs.
The purpose of this section of the QA Plan is to ensure that on projects where
CCEI’s are managing contractors or other CCEI’s that the following is occurring:
It will be the duty of the QA Inspector to meet with the Project Administrator to
review the above while at the field office.
This section will ensure that the State’s yearly reviews are incorporated into our
review process. Any areas that are found to be deficient will be added to the
program under Part Three.
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QUALITY ASSESSMENT PROCEDURE
MINIMUM ANNUAL REVIEW FREQUENCIES FY-2006/2007