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5.5.8
Installation and Setup Guide
Installing on a UNIX System with an
Embedded MySQL Database
© 2010 Quest Software, Inc.
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Index ................................................................................................................................................................... 63
Introduction to this Guide
This guide provides instructions for installing, configuring, and starting Foglight.
Before you begin, see the System Requirements and Platform Support Guide.
6 Foglight
Installation and Setup Guide
Email info@quest.com
Refer to our Web site for regional and international office information.
This chapter provides setup information and an initial overview of installing Foglight.
Important See the Release Notes for Foglight, the Foglight Agent Manager, and any cartridges you
are installing. These documents contain important information about the latest versions
of these components, such as information about late-breaking changes, updates, and
known and resolved issues.
What Is Foglight?
Foglight is an application management solution that reduces or eliminates service
disruptions to unify IT and the business. Unlike other solutions, it provides a correlated,
360 degree view of your applications from end user to database and from service levels
to infrastructure—to source the root cause of every incident impacting your business
and fix them quickly. Foglight correlates data from multiple perspectives into a single
version of the truth to provide deep insight into the service relationships that exist
between end users, the business and infrastructure components. Its unique adaptive
technology rapidly adjusts to change for improved application performance and service
levels, reduced operational cost and risk, and enhanced visibility for all stakeholders.
Foglight comprises several different components, which are described in the Getting
Started Guide.
8 Foglight
Installation and Setup Guide
Installation Recommendations
Running a Foglight server requires the following components:
• The Foglight Management Server
• The Foglight database repository
These components can be installed on a single tier or on multiple tiers. It is critical to
realize that both the management server and database repository require dedicated
resources to support them. In order to help facilitate sizing, the resources required to
support each component are addressed separately. They can either be summed to
support a single-tier installation, or treated independently as the requirements for each
server in a two-tier installation.
Hardware Requirements
For the current single- and multi-tier hardware requirements, see the System
Requirements and Platform Support Guide.
Before Installing Foglight 9
Planning Your Installation
Note This guide provides instructions for installing new instances of Foglight only, not for
upgrading Foglight.
For best practices for upgrading Foglight, an overview of the upgrade process, and upgrade
procedures, see the Upgrade Guide.
Note You can choose to use an embedded database or an external database. The instructions in
this guide are for embedded database installations only.
The following list summarizes the main stages involved in installing and configuring
Foglight:
Stage 1: Install the Foglight Management Server and configure the Management Server
and database. The Management Server is the data collection and processing server.
Stage 2: Start the Foglight Management Server and log in.
Note If you are using the embedded database, the database initialization occurs when you start
the Foglight Management Server.
Technology Agent, which collects service request traces, runs embedded on Java EE
application servers.
Caution You must install and configure the Foglight Agent Manager before you can deploy agents
(excluding Java EE Technology Agents) that are installed on a monitored host.
Licensing
This section provides information about licensing for Foglight.
Important See the Administration and Configuration Guide for information about license
requirements, managing licenses, and the different categories of cartridges (based on
their license requirements).
Note See the Command-Line Reference Guide for information about running the fglcmd utility
and the options that can be used with fglcmd, including additional license-management
commands.
Installation Modes
The default mode for the installer is the graphical user interface mode. On UNIX
systems, in cases where a graphics display is not available, the Foglight installer can be
started in command-line mode by using the console mode or silent mode.
Console Mode
The console mode is available on UNIX only for Solaris (SPARC or x86-64) and Linux.
In console mode, the install instructions are in text format, but otherwise are the same as
the graphical user interface install. To execute the console mode type the following
command:
12 Foglight
Installation and Setup Guide
Solaris
Foglight-5_5_8-install_solaris-sparc.bin -i console
Foglight-5_5_8-install_solaris-x86_64.bin -i console
Linux
Foglight-5_5_8-install_linux-ia32.bin -i console
Foglight-5_5_8-install_linux-x86_64.bin -i console
Silent Mode
In silent mode, a properties file is used to feed in the installation parameters. The file
consists of a list of key-value pairs, which are described in the table below.
To run the installer in silent mode:
Solaris
Foglight-5_5_8-install_solaris-sparc.bin -i silent
Foglight-5_5_8-install_solaris-x86_64.bin -i silent
Linux
Foglight-5_5_8-install_linux-ia32.bin -i silent
Foglight-5_5_8-install_linux-x86_64.bin -i silent
To use a specific properties file in silent mode, append the following option:
-f <fms_silent_install>.properties
The installer loads the specified properties file. When the file name and installer prefix
are the same, the installer uses the properties automatically.
For example, the installer Foglight-5_5_8-install_linux-ia32.bin uses the properties file
Foglight-5_5_8-install_linux-ia32.properties automatically.
Note In certain configurations, the Foglight Management Server may use ports in addition to the
ones that you can set using the silent installer. See the Administration and Configuration
Guide for details.
Before Installing Foglight 13
Planning Your Installation
The following table lists the properties available for configuring a silent installation, and
their default values:
The Foglight 5.5.8 installer allows you either to install a new instance of the Foglight
Management Server or to upgrade an existing installation of a Foglight 5.x Management
Server. This guide provides the procedures for a new installation of version 5.5.8 of the
Management Server. For upgrade procedures, see the Upgrade Guide.
Preparing to Install
The requirements for installing Foglight are:
• A machine to host the Foglight Management Server. The Management Server
should run on a dedicated machine because it must process and store large
volumes of data.
Note Ensure that a host name resolution and reverse lookup are confirmed prior to
installing the Foglight Management Server.
• If you are installing Foglight with the embedded MySQL database on Linux or
Solaris operating systems, you must define the IPv4 entry for localhost in the /etc/
hosts file prior to installing Foglight. If you do not do so, the installer cannot start
the embedded database and the installation fails.
To prevent the installation from failing, add the following IPv4 entry for localhost
in the /etc/hosts file prior to installing Foglight:
127.0.0.1 localhost.localdomain localhost
• If you are installing Foglight on 64-bit Linux platforms, the 32-bit version of
libgcc*.rpm must be installed for the Foglight installer to run.
The Foglight installation process consists of the same basic steps for all platforms. For
specific platform customizations, see “Installed Directories” on page 33.
Step 1: Introduction
The Introduction screen provides an overview of the mechanics of the installation
interface. Review the contents of this screen, then click Next.
1 To start the Management Server at this point (the default setting), click Next.
If you do not want the installer to start the Management Server, clear the Run
Now check box, and then click Next.
2 If you selected Run Now, the installer starts Foglight and the Foglight Server
Startup page launches in a Web browser (if a Web browser is available). See
“Foglight Server Startup Page” on page 30 for more information.
In either case, the Install Complete screen appears.
Step 1: Introduction
The Introduction screen provides an overview of the mechanics of the installation
interface. Review the contents of the screen, then click Next.
2 Click Next.
2 Click Next.
Note The installation type (New Install) is displayed on this screen. If you want to upgrade an
existing installation of the Foglight Management Server to version 5.5.8, click Previous until
you return to the Choose Install Folder screen. See the Upgrade Guide for detailed upgrade
instructions.
2 In the Retype Administrator Password field, accept the default (foglight) or, if
you have provided an alternate password in step 1, retype the password for
verification.
To run Foglight in secure mode (HTTPS) only, select the Secure Server (HTTPS
Only) check box.
3 Click Next.
2 Click Next.
Embedded Database
1 Accept the default port (13306) or type an alternate in the Database Port field.
2 In the DB Administrator Password field, accept the default password provided
(foglight) or type an alternate one.
3 In the Retype DB Administrator Password field, accept the default (foglight)
or, if you have provided an alternate password, re-type the password for
verification.
4 Click Next. A progress box appears as the embedded database is installed.
3 Click Next.
Note If there are any port assignment conflicts, an error message dialog box appears. You
can either click Review Ports, if you want to return to the Foglight Ports
Configuration screen to configure the conflicting port(s), or click Ignore and
Continue to continue with the installation without resolving the port conflicts. Select
one of these options to continue.
2 Click Next.
Alternatively, you can provide a license file to the Foglight Management Server
after the installation is complete. To do so, leave the License File field blank and
click Next.
1 To start the Management Server at this point (the default setting), click Next.
If you do not want the installer to start the Management Server, clear the Run
Now check box, then click Next.
2 If you selected Run Now, the installer starts Foglight and the Foglight Server
Startup page launches in a Web browser (if a Web browser is available). If a Web
browser is not available, the Foglight Server Startup page does not launch.
See “Foglight Server Startup Page” on page 30 for more information.
In either case, the Install Complete screen appears.
Figure 1
This page provides information about the status of Foglight as it starts up, such as:
• The number of services that have started and cartridges that are enabled.
• The latest status of the Foglight Management Server as it starts.
• A list of the Foglight services that are starting. As shown in the image above,
services listed in grey have not yet started, services listed next to a blue circle are
starting, and services listed next to a green square with a check mark have started.
• A link to the Foglight login page (once the Management Server startup is
complete).
The information on the page is updated as Foglight starts. The page also includes a link
that allows you to refresh the page.
Next Steps
If you performed a Standard Install, follow the instructions in “Importing a License File
After Installation” on page 10 to provide a license file to the Foglight Management
Server after installation.
If you performed a Custom Install and you did not install a license in Step 12: Add
Foglight License File, follow the instructions in “Importing a License File After
32 Foglight
Installation and Setup Guide
Important See the Administration and Configuration Guide for information about license
requirements, managing licenses, and the different categories of cartridges (based on
their license requirements).
If you did not select the Run Now option in the Foglight Server Startup step of the
installer, start the Foglight Management Server by following the instructions in
“Starting and Stopping the Foglight Management Server” on page 50.
To log in to Foglight, see “Logging in to Foglight” on page 51.
To import and initialize your database, see the procedures in “Migrating Data from an
Existing Database” on page 52.
To set up an encrypted database connection, see “Setting Up an Encrypted Database
Connection with SSL” on page 35.
Note Although the Foglight Agent Manager Adapter cartridge is installed by default with the
embedded Foglight Agent Manager, you must still install a Foglight Agent Manager
cartridge that contains installers for your supported platforms in order to deploy the Foglight
Agent Manager to remote hosts.
See “Installing and Running the Foglight Agent Manager” in the Foglight Agent Manager
Installation Guide for information about selecting a Foglight Agent Manager cartridge,
downloading installers, and installing, configuring, and running the Foglight Agent Manager.
Installed Directories
The following table describes the directories that are created under your target
installation folder. They may vary, depending on the product features that you select and
the components installed for your platform.
Directory Contents
Directory Contents
scripts SQL scripts and examples of the two types of Script Agents.
scripts/agent contains sample Type 1 and Type 2 Script
Agent files. See the Administration and Configuration Guide
for more information about Script Agents.
scripts/sql contains SQL scripts to drop/create schema, or
create/populate the database. The scripts included in this
directory are specific to the type of database that you
selected when installing Foglight.
server JAR files and data files used by a particular Foglight server
variant (such as default).
Directory Contents
Foglight Settings
Foglight can be run with its default settings. However, you can edit these settings if you
need to change runtime parameters such as settings for running the Foglight
Management Server in High Availability (HA) mode or ports used by the Management
Server. Many Foglight settings can be changed by editing the file <foglight_home>/
config/foglight.config, which contains central settings.
Note In certain configurations, the Foglight Management Server may use ports in addition to the
ones that you can set using foglight.config. See the Administration and Configuration Guide
for details.
Note This procedure must be performed after installation but before you have started the Foglight
Management Server.
36 Foglight
Installation and Setup Guide
3 On the navigation panel, under Dashboards, click Administration > Users &
Security > Directory Services Settings.
4 Under LDAP Locations, click Edit.
5 Specify the LDAP server URL in the following format:
ldaps://ldap_server_host_name:636
Note The port number for LDAP over SSL is usually 636. Confirm the exact port number with
your LDAP server administrator.
If you need to edit these parameters, you must restart the Foglight Management Server
after doing so.
Configuring Ports
You can set a number of different ports using the file <foglight_home>/config/
foglight.config, including mandatory ports required for Foglight to run.
40 Foglight
Installation and Setup Guide
For a list of these ports, their default values, and the configuration parameters you can
use to set them in foglight.config, see the Administration and Configuration Guide.
Note In certain configurations, the Foglight Management Server may use ports in addition to the
ones that you can set using foglight.config. See the Administration and Configuration Guide
for details.
If you are starting Foglight using the run.[bat|sh] command, the JVM heap
memory parameters set in the <foglight_home>/config/foglight.config file do not take
effect. Use -X options to pass the memory parameters straight to the VM.
If your installation supports a large number (100s) of agents, Quest suggests you set the
Java heap memory minimum (-Xms) and maximum (-Xmx) options to the same size.
For example, assigning 1GB of memory can be set in the foglight.config file as follows:
foglight.vm.option0 = “-Xms1024M”;
foglight.vm.option1 = “-Xmx1024M”;
Ensure that you uncomment these lines in the file.
You can set up to 100 VM options in total.
Note The -Xms and -Xmx options are different for 32-bit and 64-bit JVMs and available physical
memory.
The values of the -Xms and -Xmx options do not necessarily have to be the same size.
However, the value of the -Xmx option should not exceed certain limits as determined by
the System Administrator.
foglight.cmdline.option0 = "--host=127.0.0.1"
Binding Foglight to a specific IP address is useful in situations where, for example, the
machine hosting the Management Server has multiple IP addresses associated with it
and each IP address delineates a virtual boundary between services. In such situations,
you might need to cause the Management Server to listen for incoming TCP traffic only
on a specific IP address.
Note The Foglight Management Server uses the HTTP port for local access even if you are
accessing the browser interface through an HTTPS connection. If that is the case, both
ports are open: the HTTPS port for external requests coming from the browser interface and
the HTTP port for local requests. For example, the reporting service accesses the Foglight
Management Server through the HTTP port while external requests use HTTPS.
You need to configure your firewall or network security applications to allow both ports to
remain open.
Uninstalling Foglight
You can uninstall Foglight using the uninstaller utility for your platform. The uninstaller
can be found in <foglight_home>/UninstallerData.
The default mode for the uninstaller is the graphical user interface (GUI) mode. In cases
where a graphics display is not available on UNIX systems, the Foglight uninstaller can
be run from the command line by using console mode or silent mode. Console mode is
available only for Linux and Solaris.
46 Foglight
Installation and Setup Guide
To uninstall Foglight:
1 Stop the Foglight Management Server. See “Stopping the Foglight Management
Server” on page 51 for instructions.
2 Navigate to the UninstallerData directory of your Foglight installation and run
the Uninstall_Foglight shell script.
• To launch the uninstaller in GUI mode, simply run the Uninstall_Foglight
shell script.
• Linux and Solaris only: To launch the uninstaller in console mode, run the
UninstallFoglight shell script using the following command:
./Uninstall_Foglight -i console
• To launch the uninstaller in silent mode, run the Uninstall_Foglight shell
script using the following command:
./Uninstall_Foglight -i silent -f
installvariables.properties
3 After uninstallation, you can safely delete the <foglight_home> directory. It is
recommended that you do so, since certain directories within it are not removed
by the uninstaller.
The instructions in this chapter assume that you have already installed Foglight. If you
have not, see “Installing Foglight” on page 17 for installation instructions.
Note On 64-bit Linux platforms, the 32-bit version of libgcc*.rpm must be installed for Foglight to
run.
Caution Do not make the MySQL database file my.cnf world-writable, for example by issuing the
command chmod a+w <foglight_home>/mysql/my.cnf. Foglight and the
database cannot start if there is world access to the configuration file my.cnf.
50 Foglight
Installation and Setup Guide
Additional Commands:
When the server has stopped successfully, the Start Foglight command window closes.
Logging in to Foglight
Note The Management Server must be running before you can log in to Foglight.
52 Foglight
Installation and Setup Guide
Next Steps
To install cartridges, see “Installing and Upgrading Cartridges” on page 55.
Caution The Foglight servers must be stopped during the import process.
When moving a database between environments, care should be taken to ensure that the
Foglight schema version is lower or equal to the Foglight Management Server version
Running the Foglight Management Server 53
Running the Foglight Management Server FAQ
I am running Foglight with a MySQL database. When I try to start Foglight, it fails to start
and an SQL exception appears in the logs. Why does this happen?
If you encounter this problem, the cause might be that the MySQL database file my.cnf
has been made world-writable.
Do not make the MySQL database file my.cnf world-writable, for example by issuing
the command chmod a+w <foglight_home>/mysql/my.cnf. Foglight and the
database cannot start if there is world access to the configuration file my.cnf.
When I try to start the Foglight Management Server using Remote Desktop, an error
appears. How can I resolve this error?
There are two options to resolve this problem.
• Use VMWARE Console to start the server.
• Change the JVM options by reducing the memory requirements of the Foglight
Management Server so you can start it using Remote Desktop. To do so, use one
of the following methods:
• Navigate to the directory <foglight_home>/bin and execute the following
command:
fms -j -XX:MaxPermSize=96m
• Edit the foglight.config file found in <foglight_home>/config and modify the
following parameter:
foglight.vm.option0 = "-XX:MaxPermSize=96m";
After you have used one of these methods, restart the server.
If I stop the Foglight Management Server by closing the Command Prompt window, an
error appears when I start up the server again. How do I restart the server?
It is recommended that you do not use this method to stop the Foglight Management
Server. However, if you do use this method, follow the workaround listed below.
1 If you are running the embedded MySQL database, stop the database manually
before restarting the Foglight Management Server.
2 Remove the stale .pid file that is located in the state directory. The logs or the
console output inform you which .pid file to remove when you restart the server.
4
Installing and Upgrading
Cartridges
Using the Foglight Administration Module, you can install cartridges on the machine
hosting the Foglight Management Server, enable and manage cartridges, and download
agent installers.
Installing Cartridges
Installation is the first step in adding a cartridge to the Foglight Management Server. A
cartridge file has the extension .car. Installing the .car file causes the Management
Server to be aware of all cartridges in the .car file.
Note You can install a .car file that is in a local directory on the machine hosting the Management
Server or upload a .car file from your local machine to the Management Server through the
Administration Module.
56 Foglight
Installation and Setup Guide
A cartridge must also be enabled before it is added to the Foglight Management Server.
You can cause a cartridge to be enabled upon installation, or you can enable it after
installation. See the Administration and Configuration Help for instructions on enabling
and disabling cartridges after installation.
To install a cartridge:
1 Navigate to the Cartridge Inventory dashboard.
2 In the Install Cartridge area, type the path to the .car file for the cartridge you
want to install.
• Type the path in the File on Local Machine box if you want to upload a .car
file from your local machine to the Management Server.
• Type the path in the File on Server box if you want to install a .car file that is
in a local directory on the machine hosting the Management Server.
Alternatively, you can click Browse to navigate to a .car file on your local
machine using a file chooser. Click OK in the file chooser when you have
selected the .car file you want to install.
3 The check box Enable on install is selected by default.
• If you would like the cartridge to be enabled when it is installed, leave this
check box selected.
• If you would like to enable the cartridge after installation, clear this check box.
4 Click Install Cartridge.
If the installation is successful, the message “Cartridge has been installed successfully”
appears in the Install Cartridge area and the cartridge is listed in the Cartridge Inventory.
If Enable on install was not selected (see step 3), a caution symbol ( ) appears in the
row for that cartridge in the table in the Cartridge Inventory.
For more information about cartridge installation and configuration see the
Administration and Configuration Guide.
Note Warning messages similar to the following appear in the Foglight Management Server log
when you install a cartridge:
WARN - Module system:<name> was converted to the newest
version during loading
These warnings are expected and do not affect functionality.
Installing and Upgrading Cartridges 57
Upgrading Cartridges
Upgrading Cartridges
For complete cartridge upgrade instructions, see the Upgrade Guide.
Next Steps
To install the Foglight Agent Manager, see the Foglight Agent Manager Installation
Guide.
58 Foglight
Installation and Setup Guide
5
Installing Agents
A cartridge may include one or more executable Foglight agent installers. The agent
installers included in a cartridge are listed on the Components for Download dashboard
in the Foglight Administration Module (select Administration > Cartridges >
Components for Download from the navigation panel on the left side of the Foglight
interface). Agents must be installed on all of the machines you want to monitor. For
agents that are installed on the monitored host, with the exception of the Java EE
Technology Agent, you need to install and configure the Foglight Agent Manager.
Note Foglight 4-converted agents create two processes for themselves when activated by the
Foglight Agent Manager.
Agent Installers
Agents that depend on the Foglight Agent Manager are installed using the remote
installation procedure. See “Remote Agent Installation” on page 60 and the
Administration and Configuration Guide.
Some cartridges (for example, the Foglight Cartridge for Java EE Technology) include
one or more executable agent installers. The agent installers that are available for
download are listed on the Components for Download dashboard. You can use the
controls on this dashboard to download agent installers from the Foglight Management
Server to a remote machine.
To download an agent installer:
1 On the navigation panel, under Dashboards, click Administration > Cartridges
> Components for Download.
The Components for Download dashboard appears.
2 Click the name of the installer that you want to download.
60 Foglight
Installation and Setup Guide
3 Follow the on-screen instructions for each step of the installation process and
specify the appropriate installation options.
Note For agents that are installed individually, you have to run the agent installer executable and
set up the agent on each machine you want to monitor with that type of agent.
The Foglight Agent Manager defines agents with their Agent Package name. When
displayed in the Create Agent dialog, the agent names are prepended with the cartridge
name.
Depending on the type of agent that you installed, you may need to edit its properties to
configure it for the part of your environment that you want to monitor. For information
about agent properties, see the Administration and Configuration Guide and the User
Guide for the cartridge with which the agent was included.
You may find a performance improvement in Foglight if you use an external database.
This section describes how to migrate from using an embedded MySQL database with
the Foglight Management Server to using an external MySQL database.
1 Stop the Foglight Management Server.
2 Start the embedded database manually:
<foglight_home>/bin/runDb.sh
3 Export the database content:
<foglight_home>/mysql/bin/mysqldump -uroot -p [password] --
port=13306 --databases foglight > <foglight_home>/
foglight.dump
4 Shut down the database:
<foglight_home>/bin/shutdownDb.sh
5 Connect to the external MySQL instance via MySQL:
<foglight_home>/mysql/bin/mysql -h [mysql host] -P [mysql
port] -u root -p
6 Create the Foglight database instance by running:
mysql> source <foglight_home>/scripts/sql/
mysql_create_db.sql
7 Re-import the data dump:
mysql> source <foglight_home>/foglight.dump
8 Configure the Foglight Management Server to use this new database by opening
the following file:
<foglight_home>/config/foglight.config
62 Foglight
Installation and Setup Guide
Index
Miscellaneous directories
256 bit AES keys 43 installed directories 33
documentation directory 33
dtd directory 33
A
administration
default user name and password 17
E
administrator elevated encryption policy 43
access 17 embedded Foglight Agent Manager 32
AES keys 43 encryption 43
Agents 9 extension directory 33
embedded 9
installing 59 F
fglam directory 33
B Foglight
bin directory 33 uninstalling 45
Foglight Agent Manager
embedded 32
C
cartridge directory 33
H
cartridges
installing 55 how to
client directory 33 access
config directory 33 the Cartridge Manager 55
console installation mode 11 install
credential management 43 a cartridge 56
D I
database installation
initializing 49 modes 11
recommendations 8
64 Foglight
Installation and Setup Guide
requirements 17 P
installed directories 33 password
bin 33 administrator 17
cartridge 33 properties file 12
client 33
config 33
docs 33 R
dtd 33 recommendations
extension 33 for installing Foglight 8
fglam 33 remote agent installation 60
jre 34 root
lib 34 access 17
license 34 running
logs 34 Foglight 49
mysql 34
scripts 34 S
server 34 scripts directory 34
state 34 server
support 34 starting 50
UninstallerData 35 stopping 51
installing cartridges 55 server directory 34
silent installation mode 12
J starting the server 50
JAR files directory 34 state directory 34
JRE directory 34 stopping the server 51
stronger encryption 43
support 6
L support directory 34
lib directory 34
license directory 34
licensing 10 T
logging in technical support 6
to Foglight 51
logs directory 34 U
UninstallerData directory 35
M uninstalling
Management Server 9 Foglight 45
mysql files directory 34 UNIX
Index 65
console mode 11
user account
administrator 17