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KNOWING
THE
FLOWS
PAGE 22
Comprehensive monitoring
helps a major sewerage agency
optimize capacity and cut SSOs
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KNOWING
THE
FLOWS
PAGE 22
Comprehensive monitoring
helps a major sewerage agency
optimize capacity and cut SSOs
Down in the trenches is no place to second-guess your equipment.
When you’re being pushed to the limit, count on the sewer cleaner that never backs down —
the Vactor 2100 Plus. Redesigned to deliver even greater performance and fuel efficiency, this
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22
featUres
Sewer: Against the Current
With its wastewater plant at capacity, an Alaska community is metering flows
while upgrading its collection system to keep I&I in check.
By Peter Kenter
colUmns
8 FroM tHe editor: Here in the Future
coVer: These days a magazine is a lot more than a paper thing that comes in the
state-of-the-art flow monitoring is a key to the mail. It’s also part of an evolving world of online communication.
washington suburban sanitary commission’s effort to By Ted J. Rulseh
manage and eliminate sanitary sewer overflows (ssos).
a partner in that effort is an ads environmental 36 produCt FoCuS: Flow
Control and Monitoring/
services crew that includes field representative Stormwater Management
chris Johnson. (photography by andrew lightman)
40 industry News
46 tHe HuMAN Side: Managing Your Boss
The employee-supervisor relationship works both ways. Each party has
responsibility for creating a productive work partnership.
By Ken Wysocky
50 product News
22 Product Spotlight: Mechanical Seal System Repairs Joints in
Large-Size Pipes
By Ed Wodalski
52 worth Noting
coming in JUne 2011 People; Learning Opportunities; Calendar
Special Issue: Pipeline Inspection, Surveying and Mapping
F Water: Digital leak detection in Clayton County, Ga.
F
F
Sewer: Five Wisconsin villages share pipe inspection technology
Sewer: Cooperative approach to pipeline inspection in Greater Cincinnati, Ohio
MAY 2011
F The Human Side: A major boost for efficiency in San Diego, Calif.
Chempace Corporation .............................. 39 SUBSCRIPTIONS: A one year (12 issue) subscription to Municipal Sewer
Cobra Technologies ...................................... 37 RS Technical Services, Inc. ......................... 35 & WaterTM in the United States and Canada is free to qualified subscribers.
A qualified subscriber is any individual or company in the United States or
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sewer, water and storm infrastructures. Non-qualified subscriptions are
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Hach Flow Meter Products & Services ... 11 INTERNET. Not responsible for errors beyond first insertion.
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I
used to brag that I intended to be Momentum building? use. When I brought home my smart phone
the technology equivalent of Herb in So far these networking tools aren’t getting after getting a quick demo in the store, I
those old Burger King commercials: a great deal of use, but that’s likely to change as thought I was doomed to spend a day or two
The last person on earth not carrying more of us adapt to the new communication poring over the manual and pecking at the key-
a cell phone. channels and — let’s face it — as the industry’s board. Not so. I picked up the basics in a few
Then about two years ago, circumstances workforce gets progressively younger with minutes, barely even looking at the manual.
forced my hand. When on the road, if I needed retirements of Baby Boomers. So it is with tools like Facebook, Twitter and
to call people, I had to use pay phones, and A magazine today is much more a living, YouTube — only more so.
they were getting scarce. Sometimes I had to breathing organism than it was half a dozen or You don’t even need to read a “For Dum-
use a decrepit one in a gas station/convenience even two or three years ago. Through these mies” book. Just go out there and get to work.
store parking lot, amid traffic noise and some- new communication channels, you have oppor- Maybe ask a tech-savvy friend a few basic ques-
times in rotten weather. tunities to embrace it, to shape it, to be part of tions and you’ll know what you need to get a
I broke down and signed up for a smart a better-connected community good start.
phone, just like the one my post-college daugh- of readers.
ter had recently acquired. In her reply to my So here’s a challenge to A magazine today is much more a living,
first text message she said: “Dad — hope you you. Perhaps if you’re in my age breathing organism than it was half a dozen or
like it here in the future.” group (and I came of age
around the time of the first
even two or three years ago. Through these new
How things change Clean Water Act), you resist the communication channels, you have opportunities
Well, actually, I did, and I do. And “here in new ways of communicating to embrace it, to shape it, to be part of a
the future” means many things. In particular, and some of the new communi- better-connected community of readers.
it means a magazine like MSW is not at all cation devices. I hereby encour-
the same thing it once was. Sure, you get a age you to try them out. In most of these instances I’ll be feeling my
bound paper copy that comes in the mail. But Think about it. A few years ago, if a maga- way along the same as you are, getting used to
you can also read that same magazine — zine article interested you, and you wrote a let- the idea of what it means now to edit a maga-
pictures, page layouts and all — at the website, ter to the editor in response, you would wait a zine, as you get used to what it means to read
www.mswmag.com. couple of months to see it in print. Now, if you one. In the end I believe we’ll all like it fine
And the magazine is now part of the vast send that letter by email or through our Con- “here in the future.” Even if at first we don’t, we
and growing world of social networking. I once tact function, there’s a chance you could see it must accept that these new ways are here to
(not too long ago) told a friend, “If I ever tweet, on my editor’s blog the next day. stay, and we have to embrace them if we want to
I hope someone shoots me.” Now I can tweet If you sign up to “follow” MSW on Twitter, stay in the loop.
(and heaven help me have done so) from the you can get clued in to what’s coming in the As Bob Dylan put it somewhat ominously,
MSW Twitter account. next issue of the magazine or to something just “You’d better start swimmin’ or you’ll sink like
MSW also has a Facebook page where you posted on the blog. There’s also a Discussion a stone ...” F
can sign up to be a fan. The Web page has a Forum on the website (again under the Inter-
link to an editor’s weblog (those things actually act tab) that we wish more operators would use Comments on this column or about any article in
go by the awful name of “blog”) where now and (though we realize there are other online forums). this publication may be directed to editor Ted J.
then I post a bit of industry news or an observa- Rulseh, 877/953-3301; editor@mswmag.com.
tion or idea. Under the Interact tab, the website Getting the knack
also has a Contact form where you can share a The beauty of all these communication
comment or ask a question by way of email. technologies is that they are incredibly easy to
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FOCUS: SEWER
AGAINST T
he resort community
of Girdwood, Alaska,
receives more than 200
inches of snow annu-
ally. That’s good news
THE
for tourists who enjoy skiing on
the slopes of the Chugach Moun-
tains surrounding the town.
But during spring runoff, it’s
bad news for the wastewater treat-
CURRENT
ment plant, which is approaching
capacity. While inspection and
maintenance keep the collection
system in top shape, the Anchor-
age Water & Wastewater Utility
(AWWU) is conducting an exten-
sive flowmeter study to determine
how inflow and infiltration (I&I)
With its wastewater plant at capacity, an Alaska community is metering from stormwater and snowmelt
flows while upgrading its collection system to keep I&I in check can best be reduced to meet EPA
guidelines.
By Peter Kenter The study is critical to finaliz-
ing the design for an expansion of
the treatment plant, to be completed
over the next few years. Although
the community lies about 40 miles
from Anchorage, it
falls under the
PROFILE:
City of Girdwood,
alaska (client of
anchorage Water &
Wastewater Utility)
POPULATION:
2,300
CUSTOMERS:
750
AREA SERVED:
Frawner Corporation employees 3 square miles
install the wireless Hach DDS Flo-Dar
system next to the Girdwood Airport INFRASTRUCTURE:
runway. (Photos courtesy of Hach Flow 22 miles of sanitary sewers
Meter Products & Services)
ANNUAL BUDGET:
$38 million (wastewater,
entire aWWU system)
WEBSITE:
www.awwu.biz
(continued)
12 May 2011 mswmag.com
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Manhole to Manhole
For a community of only 2,300 residents, Girdwood has an unusual the solution was to place internal flexible compression seals supplied
number of manholes — almost 450. that’s because the sewer system by Cretex Specialty Products and trelleborg Pipe Seals Milford around the
must accommodate a large number of changes in both main direction and joints. the seals are held in place with stainless steel expansion bands.
depth to service the undulating terrain. “It’s an I&I solution, but not a structural repair,” says Stephl. “these
as part of a campaign to reduce I&I in the system, the anchorage internal bands are somewhat flexible, and they’ve actually performed
Water and Wastewater Utility (aWWU), of which Girdwood is a client pretty well.” the firm repaired all 450 of the manholes in the first five-
community, contracted with Stephl engineering to prepare a rehabilitation year phase of the program, ending in 2010. the program has since been
plan for all manholes, beginning in 2005. renewed for an additional five years.
“the Girdwood water table is very high, so the manholes fell prey to “We will be going back and inspecting and repairing every one of
frost-jacking, which shifted them around until some of the concrete sec- them, but we’re targeting a number of manholes each year,” says Stephl.
tions that comprise the shaft have pulled apart,” says Matt Stephl, owner “We’re happy with the success in I&I reduction from manhole problems,
of the engineering firm. and we’ll be inspecting and maintaining about 80 of them in 2011.”
(continued)
14 May 2011 mswmag.com
angles, with sewer flows at very low
depth,” says Stephl. “The high
water velocity and shallow flows
presented tough conditions for
those monitors. We had planned a
more comprehensive study using a
meter with more advanced tech-
nology for 2009.”
lent cell reception, and we had no area typically last two to three
“Just on repairs carried out during the summer on loss of data at all in an area that is days. Storms in April last even lon-
about 5,000 feet of sewer main, we’ve knocked off notorious for poor cell phone ser- ger. These rains, in tandem with
about 22,000 gallons of wastewater per day vice,” says Stephl. “We can have snowmelt, can quickly submerge
our treatment plant operator call the entire collection system.
from entering the collection system.” us on the phone and tell us we The rain gauges testify to the
Tom Winkler have a runoff event going on, and unusual microclimate of Gird-
treatment plant flows are going wood. The gauge placed at the
two Sigma rain gauges. They were I&I to smaller areas.” up, and I can look at the meter base of one of the mountains col-
installed in August 2009 in a DDS The Flo-Dar meters read the data right away. lects 50 percent more precipita-
contract.” That contract has since flow area with a scanning device, “So far, the flow data has been tion than the one at the wastewater
been expanded to include two then transmit the data via cell good, and the data all looks con- plant a short distance away. The data
more flowmeters. phone through broadcast towers sistent. Unlike the submerged-style is broken down to try to determine
The Girdwood collection sys- erected at each meter site. The sensors that were used previously, where the water is entering the
tem runs about 110,000 feet and information is then transmitted to the Flo-Dar radar velocity sensor system and whether it’s coming
consists mostly of 8- to 12-inch users through a Web interface. accurately relays water velocities. from the surface or groundwater.
pipes. Stephl divided the system Ian Morrison, Hach flow field We correlate the rainfall input
into six roughly equal basin areas service manager II, was involved with the flow times and try to fig- I&I pilot program
to determine which ones might be in the installation. “We used direc- ure out if we have a bigger inflow Although the AWWU conducts
the greatest I&I contributors dur- tional Yagi antennas on 10-foot problem or a bigger infiltration routine maintenance on the waste-
ing high-runoff events. poles for each site,” he says. “This problem. water system, the flowmeter study
“What we’re trying to do is setup allowed us to position the “With a dynamic population has helped it concentrate on the
slowly identify the basins, working antennas for optimal reception based on tourism, it’s very difficult basin exhibiting the greatest I&I.
toward finding the sources of I&I,” and keep them above the snow to figure out a true sanitary sewer A project carried out in 2010 was a
says Stephl. “Some basins react line.” Contractor Frawner Corpo- base flow, so the meters helped us test case for the effectiveness of
quicker to storm events, while ration fabricated and installed the figure that out as well.” reducing I&I flows at the source:
others have a fairly uniform base antenna masts. Stephl Engineering is now tak- It helped show how much water
groundwater flow. We’ll move the ing the raw sewer data and com- could be diverted from the treat-
meters around within the basins Instant data collection paring it against the flow during ment plant, measured against base-
to continue to try to pinpoint the “All six DDS meters have excel- individual storms, which in the line data collected from the meters.
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1
Source: National Research Council of Canada.
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Source: Jana Laboratories in association with Plastics Pipe Institute.
3
Source: EPA.
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knowing
the
flows
A comprehensive monitoring system helps
a major sewerage agency keep tabs on its system,
optimize capacity, and help drive down SSOs
By Jim Force
S
tate-of-the-art flow ing WSSC, the U.S. EPA, the U.S.
monitoring technol- Department of Justice, and the
ogy is a key to the Maryland Department of the Envi-
Washington Subur-
ban Sanitary Com-
mission’s effort to manage and
eliminate sanitary sewer overflows PROFILE:
(SSOs), as mandated in a 2005 Washington (D.C.)
consent decree.
Supplied by ADS Environmen- Suburban Sanitary
tal Services, the 174 flow monitors Commission
and 16 rain gauges help WSSC col-
lect data to establish baseline founDeD:
flows, determine pipe capacities, 1918
and track weather-related inflow
and infiltration (I&I) in its 5,400- PoPulAtion serveD:
1.9 million
mile collection system. WSSC
serves nearly 1.9 million people in AreA serveD:
Montgomery and Prince George’s 1,000 square miles
counties (Maryland), next to emPloyees:
Washington, D.C. 1,500
“We’ve worked with ADS for
over 25 years,” says Glen Diaz, AnnuAl rAinfAll:
sewer analysis unit coordinator.
39 inches
“The equipment is accurate, dura- infrAstruCture:
ble and reliable. We really like the 5,400 miles of sanitary
Web-based system that makes data sewers; 47 pump stations;
available in real time to anyone 7 treatment plants
with an Internet connection, not AnnuAl buDget:
just a limited group of people.” $40 million (collection
Several new monitors and rain system operation and
gauges recently installed repre- maintenance)
ADs environmental services field representative Jacob Deaner prepares a
sent an upgrade. Flow monitoring website: flowshark sensor for attachment to a manhole. the sensors are a key part
was among several requirements www.wsscwater.com of wssC’s effort to optimize capacity and reduce ssos. (Photography by
of the 2005 consent decree involv- Andrew lightman)
SEWERS ON A DIET
One requirement of the Washington Suburban Sanitary Commis- maintained and operated properly,” Ludwig says. “This comprehensive
sion consent decree is a stronger program to control fats, oils and grease process prevents multiple regulatory agency confusion and gives us an
(FOG). That’s the responsibility of Wayne Ludwig, unit coordinator, and enforcement edge.”
his team of inspectors, supervisors and support staff. A typical inspection visit involves a close look at the kitchen and the
The WSSC has had a FOG program since the early 1990s — the con- plumbing fixtures, photographs, updating of contact information, and
sent decree formalized it and made it more comprehensive. The food ser- review of indoor grease traps or outdoor grease abatement systems.
vice establishments in Montgomery and Prince George’s counties — some Some small, non-franchise establishments change owners frequently, and
8,640 — keep Ludwig’s crew plenty busy. “At this point, we’ve inspected employees may not even be aware of the grease traps and their condition.
about 80 percent, and we plan to have completed inspections at another The plumbing code is updated about every two years, and that
1,800 establishments by year end,” Ludwig says. includes grease control requirements. The WSSC regulations also require
Because WSSC has both the wastewater and plumbing authority in a manifest for grease-hauling contractors, assuring proper disposal of the
its service area, the FOG inspection team can review both the plumbing material.
code and the grease removal systems at these businesses. “We can deter- How are they doing? “According to the EPA, the national average for
mine if a business is complying with the plumbing code, whether the FOG overflows directly related to grease is 47 percent,” Ludwig says. “We’re at
requirements apply, and if the grease control devices are sized, installed, about 31 percent, and we believe much of that is from residential users.”
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BETTER MOUSETRAPS
Product:
FlowAlert wireless depth
monitoring and alarming system
Manufacturer:
ADS Environmental Services
800/633-7246
www.adsenv.com
aPPlication:
Wastewater flow monitoring
Benefit:
Increases understanding of
system and pipe storage capacity
user:
Lowell Regional Wastewater
Utility, Mass.
level Headed
the installed ads flowalert
meter with GsM (global system for
mobile) wireless communication.
(Photos courtesy of ads environ-
mental services)
T
“We went to the plant he Lowell (Mass.) Regional interceptor segments, the utility FlowAlert level sensors from ADS
Wastewater Utility sewer lacked confidence when establish- Environmental Services.
managers and graphically
separation program and ing set points for the automatic “We liked these sensors because
demonstrated that we remote gate control sys- gate control in remote diversion they focused on level measure-
had unused storage tem upgrades had significantly stations. “In the past, we erred on ment,” says Stuer. “The critical com-
capacity. Consequently, we reduced combined sewer over- the conservative side to protect ponent was the IntelliServe real-time
flows (CSOs) to local waterways. the public and their property,” software that connects to an ADS
increased the set points To further reduce CSOs, oper- says Mike Stuer, utility engineer- flow monitoring website, enabling
on every diversion gate to ators at the 32 mgd Duck Island ing manager. operators to see what was happen-
utilize that capacity.” Wastewater Treatment Facility To address the lack of under- ing as it happened.”
wanted to make full use of the 48- standing, the utility undertook an The utility purchased 10 level
Mike Stuer
to 120-inch reinforced concrete interceptor level monitoring pro- sensors, and ADS installed and
interceptor system for storage of gram with engineering consul- maintained them for one year.
wet-weather flows. tants Woodard & Curran and During the monitoring period,
Because the pipes are fairly flat, CDM. The project team devel- the sensors verified that a 1-mil-
ultrasonic level sensors in diver- oped a plan to install level sensors lion-gallon storage pipe was unde-
sion stations throughout the inter- in critical locations that did not rutilized. More important, the
ceptor system enabled operators have level monitoring. The key level monitoring program pro-
to extrapolate levels for upstream was to “see” levels in all reaches of vided a better understanding of
pipe segments. But without a true the interceptor system during the interceptor system, allowing
understanding of levels in all heavy rainfalls. The team selected operators to optimize its storage
a flowalert pressure level sensor is installed in the flow, and the float alarm
switch is on the weir wall.
the GsM (global system for mobile) wireless flowalert meter with pressure
level sensor mounted to a stainless steel band.
TACKLING
THE TERRAIN
A Georgia city uses partnerships, inter-department cooperation, and technology
to take on tough stormwater challenges in the face of limited resources
By Scottie Dayton
W
aycross, a Georgia Waycross City Drainage Canal, a The city, faced with $3 million The 27-mile canal system flows
city of 15,000 peo- Satilla River tributary, runs down worth of stormwater projects and from all directions throughout Way-
ple, is too small to the center of the old system, drain- an annual stormwater budget of cross. Most headwaters begin as
come under MS4 ing more than 8,000 acres of $329,000, advances the work through natural ditches with vegetative
stormwater permit dense urban development. partnerships with developers and buffers, then become part of the
coverage, yet it is one of few state Another topographical fea- cooperation between departments. city’s open and piped stormwater
municipalities its size to adopt an ture affecting runoff is the East- conveyance system. Two major
aggressive stormwater management ern Subcontinental Divide. Rain Flood control challenges arteries converge
ordinance. falling north of it reaches the The Satilla River is critical to into one large
It’s all because of topography. Atlantic Ocean via the Satilla protect, as it is considered a wild canal behind
Waycross, the largest city on the River. The southern fringe of the and pristine river. It is also a habi-
Satilla River, was built on a wetland city, four miles from the Okefeno- tat for redbreast sunfish and one
creek system separated by sugar kee Swamp, lies south of the of Georgia’s few blackwater rivers PROFILE:
sand hills. Man-made canals dewa- ridgeline. Water there drains to — a deep, slow-moving channel Engineering Division,
tered the creeks, enabling the land the Gulf of Mexico via the swamp flowing through forested swamps
to be developed. The present-day and Suwannee River. and wetlands.
Engineering and Environ-
mental Management,
Waycross, Ga.
FOUNDED:
1874
POPULATION SERVED:
35,000
Joey SanNicolas (right), soil erosion and stormwater AREA SERVED:
permitting manager, and Eric Tomlin, engineering 46 square miles
technician, verify capacity and water level in an 8-acre EMPLOYEES:
regional retention pond constructed through a public-
private partnership. (Photography by Dave Callaway) 21
ANNUAL RAINFALL:
48 inches
INFRASTRUCTURE:
50 miles of stormwater
collection and conveyance;
27 miles of drainage canals;
2,400 catch basins, flumes
and inlets; 5-acre detention
basin; 8-acre retention pond
ANNUAL BUDGET:
$329,000 (stormwater
and flood control)
WEBSITE:
www.waycrossga.com
City public works staff is supplemented by a prison
crew that works year-round, removing obstructions,
overgrowth and vegetation from the canal system,
mainly in areas inaccessible to equipment operators.
upstream from the Satilla River. water utility fee to finance those
“The area doesn’t lend itself to capital projects. F
a bar screen, which would have
required a cost-prohibitive capital
project and an Army Corps of
Engineers permit due to excessive
MORE INFO:
From left, Huey Morgan, Jamie Herrin and J.R. Davis are part of the city’s encroachment into the floodway,” Storm Water Systems, Inc.
four-man infrastructure crew that maintains city stormwater collection, says Baugh. “The trap anchors to 888/730-5819
conveyance, catch basins, flumes and inlets. www.stormwatersystems.com
the stream bank with guy wires
cemented into the ground. There Vactor Manufacturing
quite sure how to tackle it because Trapping trash is minimal disturbance.” 800/627-3171
open-cut repair of this magnitude Beyond canal care, the city From May through September www.vactor.com
is cost prohibitive,” says Baugh. faces a challenge with trash wash- 2010, the city removed 73 cubic (See ads pages 3 and 34)
The city is making interim grout ing into the system during rain yards of litter. Based on annual
repairs and exploring in situ events. For years, litter discharg- rainfall of 48 inches, Baugh esti-
repair options. ing into the Satilla River from mates the device will catch 150
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BECOMING A
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Social networking tools mean better communication and greater PROFILE:
efficiency for public works and water/sewer operations in Golden, Colo. Water and
Wastewater Utility
By Ken Wysocky
divisions,
A
couple of years ago, already asked to do more with less. computer application (app) from Golden, colo.
Dan Hartman could But as he gradually immersed Cartegraph shows how social
easily sum up his dis- himself in social media such as media helps Hartman’s depart- CHARTERED:
dain for social media YourGOV and i-Neighbors.org, he ment work more efficiently. Citi- 1859
such as Twitter in less saw that there just might be merits zens can visit the city’s website POPULATION:
than 140 characters: Absolutely to it. (www.cityofgolden.net) and down- 18,000
no use whatsoever. “My guess is that this is pretty load the app for free, then use it to
much unplowed ground for most AREA SERVED:
These days, Hartman, public report non-emergency problems
7 square miles
works director for Golden, Colo., public works departments,” he they encounter. The company that
is tweeting a different tune as he says. “But looking forward, I’ve developed the app also created CUSTOMERS:
enlists social media to help his got to believe it’s the way of the the department’s asset manage- 7,000
department defuse community future. I started working here 22 ment software. EMPLOYEES:
controversies, quickly notify resi- years ago, and around that time I “If a citizen sees a fire hydrant 26
dents about water main breaks remember attending a really long leak or water bubbling up from
and other emergencies, and allow and contentious city council meet- under a manhole cover, for exam- INFRASTRUCTURE:
108 miles of water lines;
citizens to help with asset manage- ing where officials debated the ple, they can use the YourGOV app
114 miles of sewers
ment and initiate repair orders. purchase of a fax machine. Talk on their mobile phone to send a
No one is more surprised about about a huge shift in communica- message to our department,” Hart- ANNUAL BUDGET:
it than Hartman, who once thought tions and technology!” man says. “The global positioning $7.6 million
social media was nothing but a system (GPS) in their phone tells WEBSITE:
bother — just one more thing to Cell phone apps us where the problem is located.” www.cityofgolden.net
keep track of when everyone is The YourGOV cell phone or The message automatically gen-
eagle
the city of Golden used to
average 18 sewer main backups a
month and more than 200 a year.
But in the last three years, there
have been only two. the reason?
corr pe
an aggressive routine maintenance
tm and line replacement program for
the city’s 108 miles of water and
114 miles of sewer lines, says
public works director
i-Neighbors is an online application that allows residents to dan hartman.
organize into cyber communities and talk to each other about
anything and everything — including public works issues. “We’re very much
a preventive mainte-
lower costs with higher performance
An example of a map on the
YourGOV (Cartegraph) appli- As even a newbie might guess, Dan Hartman, public
nance organization,”
cation that a technician would use he says. “sure, we
monitoring i-Neighbors commu- works director, City
to locate a reported main break of Golden. respond and fix things
or leak. nications involves a lot of separat-
BEttER EnginEEREd foR a MoRE duRaBlE
duRaBlE Joint
when they break, but
ing the wheat from the chaff. “I
erates a work order through the belong to seven different i-Neigh- one way or another,” he we’d much rather not
department’s
Eaglework
Corr management
PE (dual
ual Wall) from JM Eagle
bors groups,” is the first
Hartman says. choice
“The insays. “I’d rather spend have anything break
system. That
floworder is thenapplications.
drainage emailed system is email
available
vailable based, so
in 4-inch to the posts diameters,
60-inch time being proactive or back up.” the city
to the cell phone
Eagle Corrof PE:
someone on come to my mailbox. Yes, there on the front end of dedicates a two-mem-
an appropriate field crew. When are a lot of them, but I’ve learned things, which is way more effi- ber crew and a combination
the work•is done,
Features a dual-crown
the work order is corrugated
that you canexterior
quickly for greater
delete most pipecient. It’s better to start working cleaner — a 2010 vacall aJv 1215
closed, andstiffness
the residentvalues
who and
sent a hydraulically
of them. smooth interior for early on with people to find a real
maximum
the notification gets anefficiency.
email say- — to routine maintenance. it
“And as much as I don’t care so solution, before they get entrenched
ing the problem has been resolved. carries a 1,500-gallon water tank,
much that Betty
• Boasts superior strength-to-weight rationeeds a babysit-
and flexible with certain ideas. The trip back
“It’s a concept known as crowd ter, there’s an awful lot going on, from a bad idea is tougher for a a 12-cubic-yard debris tank, and a
conduit design.
sourcing, where the citizens and things in a neighborhood can community than a collaborative water system that generates
become • Supports
part H-25 works
of the public live loadsgowith virala minimum
on you pretty cover of
quickly.” trip to a better solution.” 2,000 psi/80 gpm.
department,” Hartman
1 foot, notes. forHe
while allowing cover
citesheights of 100 feet.
one particular post by a crews inspect manholes at
“Ninety-nine percent of the time resident who claimed a traffic least once every two years and
• Comes available
when things don’t get fixed, it’s with a full line of standard and
intersection at an entrance to a clean sewer lines about as often,
because wecustom fittings
don’t know in either
about it. a soil-tight or watertight
neighborhood was dangerous.
(10.8 psi) connection.
But with this technology, citizens There was no evidence to back
although some problem lines get
reinForceD cleaned as much as quarterly. the
competing
become an adjunct to our organi- that up, but by the time Hartman eagle corr pe
concrete pipe corrugateD
zation — our eyes and ears out in found out about the brewing con- city also inspects and tests
Dual-Crown watertight configuration
the field.” troversy, residents had added 40 hydrants and exercises valves
Corrugation
Dual Gaskets
Hartman notes that munici- or 50 more posts, each one upping annually.
Dual-gasket technology
palities without complete asset in- the emotional ante. The lesson: Years ago, the city established
ventories can take the concept one Becomelubricant-free
part of the gasket available
discussion a fully funded replacement
step further by asking residents to, early, when you can defuse a situa-
cost savings in materials and installation program for water and sewer
say, take a photo of a fire hydrant tion with facts and before unin-
with their cell phone and email it lines, based on a 70-year life cycle
formed moreresidents start
resistant inflaming
to abrasion and corrosion
to a public works or water depart- the situation by proposing unwork- for water lines and an 80-year
ment. The GPS-based phones will 60% fewer joints
able solutions to what essentially cycle for sewer lines. the water
indicate where the hydrant is located. is a non-problem. line life cycle is shorter than
easier and safer to handle
While Hartman concedes that normal because of electrolysis
Taking the pulse i-Neighbors can be a time drain, he problems and higher-than-normal
or ion
Hartman also uses i-Neigh- says preparing for a neighborhood water pressure in low areas of the
bors (www.i-neighbors.org), which meeting tomanufactured
deal with an and issue could f
le but
tested in accordance
mountain community. Pressures
allows residents to organize into take a couple
with 4"-10" aasHto m252 and astm F2648;
ofaasHto
days anyway.
b
ila istri
12"-60" m294, astm F2306 and
Hydraulically Smooth
cyber communities and talk to Interior can run as high as 170 psi.
“All those emails
astm F2648; gaskets meet astm F477;
may sound
a
Joints meet astm D3212.
each other about anything and “as the water lines get
av e d
onerous, but you invest the time
everything — including public changed out from mostly cast-iron
works issues. The size of each w id pipes to Pvc pipe, i suspect the
no nw
A city employee uses an application
Please visit www.jmeagle.com for an
neighborhood could be from a few on a handheld Juno GPS (Trimble) life cycle will be a little longer,”
tio
hundred to a few thousand homes. to verify a reported problem. he says.
introduction to JM Eagle’s exclusive technology. n a
“Ninety-nine percent of the time when things don’t
get fixed, it’s because we don’t know about it. But with
this technology, citizens become an adjunct to our
organization — our eyes and ears out in the field.”
Dan Hartman
Tweet tweet Trimble Juno series handheld
The department also uses Twit- computer GPS and field data col-
ter, another social media platform, lection device, made by Trimble
to communicate with people who Navigation Ltd., field crews can
sign up to “follow” the department. inspect a manhole, for instance,
Twitter text messages, known as then digitally generate a work
tweets, must be 140 characters or order for cleaning, if needed.
less. Hartman says Twitter is great “It removes the paperwork from
for situations such as water main the system, and organizes the
breaks, because it can eliminate work orders in the most efficient
some of the time-consuming, manner,” Hartman says. “You
labor- intensive process of knock- don’t want to fix a manhole, come
ing on doors to notify residents of back to the office, go out and fix
emergency situations. another one, and so on. Now
“We call dispatch and they supervisors just ask the system to
send out a tweet to residents in the provide a day’s worth of work
area,” he says. “It’s short and to the within a geographic area that
point. We tell them the break’s minimizes their crew running Administrative coordinator Carrie Vogt checks the YourGOV computer
location and how long they can around to disparate locations.” application on her desktop. Citizens can visit the city’s website and down-
expect to be without water.” The system also dramatically load the app for free, then use it to report non-emergency problems they
The department promotes reduces paperwork. Previously, encounter.
Twitter and YourGOV on its web- crews would fill out forms by hand
site and in communications that for a repair or other maintenance, Things change “It’s better to start
go out to residents, both written then give it to a clerk who would Hartman says that because working early on with
and verbal. It also uses Twitter to hand-key the information into the technology changes and advances
promote the YourGOV app. system. The increased efficiency so rapidly, it’s hard to be sure what people to find a real
“Whenever we get a call from allowed the department to trim other practical applications may solution, before they get
someone, we tell them they can staff by one half-time employee, develop for social media within entrenched with certain
follow Golden Public Works on and data-entry accuracy is better the department, or which media
ideas. The trip back from
Twitter,” he says. “It doesn’t cost a because with fewer employees in will still be viable even a few years
thing, and they’ll get a notice the data-entry loop, there’s less from now. As evidence of how fast a bad idea is tougher for
every time something like this opportunity for error. technology shifts, he points to res- a community than a
happens. We’ve been doing this “This also provides good docu- ident phone calls to the depart- collaborative trip to a
for almost a year and have a few mentation,” Hartman adds. “Some- ment, which have dropped about
times we jet a line, and then a 80 percent during the last five
better solution.”
hundred followers.”
basement backup occurs. We can years, supplanted by an exponen- Dan Hartman
More efficient, less show the homeowner that we tial increase in emails.
paperwork cleaned that line, say, six months The city pays supervisors a evolve, or you and your depart-
The department’s use of cell ago. Crews can use their handheld monthly allowance that helps sub- ment risk becoming a relic.”
phone apps also increases pro- devices to pull up information sidize the cost of a smart phone, In other words, using 140 char-
ductivity through more efficient about specific sections of line right which they then can use profes- acters or less: Hopelessly behind
scheduling. Using an app on a there in the field.” sionally and personally to avoid the times and irrelevant. F
carrying around two cell phones.
This reflects cell phones’ status as
essential equipment.
“My point is that going forward,
More inFo:
how we communicate in the future Cartegraph
probably won’t be how we commu- 563/556-8120
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nicate today,” Hartman says. “We (See ad page 39)
can speculate a lot, but this kind
of stuff changes so quickly that we Trimble – Mapping & GIS
don’t know where it will lead. 800/874-6253
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“But I’ve absolutely come to
believe that you can’t wait on tech- Vacall Industries
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use Twitter, and Twitter may go www.vacallindustries.com
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S
helves of books have been “Most people think that because What’s going well and what isn’t?
written about how to man- there’s a boss to manage you, it’s Couch it in terms of, ‘How can I
age employees effectively. their job to develop a good rela- make your job easier?’ Granted, ing your boss look good, whether
But when it comes to advis- tionship and communicate with it’s really your manager’s respon- you want to or not. Meet dead-
ing employees about how to man- you effectively. But it’s a two-way sibility to tell you these things. lines, stay within budget, share
age their bosses — there aren’t many. relationship, and an important But if he or she doesn’t, you’re information, solve problems and
This imbalance masks a clear one at that, because that person better off asking. And it’s impor- get along with fellow employees. If
truth: The boss-employee rela- influences many key things in tant to be non-defensive when you attend a professional confer-
tionship is a two-way street. Em- your life, from salary to the quality they respond.” ence and take in a presentation on
ployees are just as responsible for of your working environment.” new trends in sewer inspections,
establishing a good relationship Management styles send your manager a summary.
with their managers as those man- Empower yourself Another strategy is to figure Or if you hear that another
agers are for doing the same for So what can an employee do to out what makes your manager department is being reorganized,
their team. manage up? Whether you have a happy. For example, some manag- ask your manager if he or she knows
While that’s true in a perfect great, good or not-so-good super- ers like to be very involved. If it about it. If your manager has to
world, reality is often quite differ- visor, first accept that, for better or
ent. Many employees find them- worse, the boss is the boss. Those
“You may hate having a difficult boss, but if
selves working for bad managers, who don’t accept that fact are
and that makes managing-up doomed to an unwinnable power you’re smart, you’ll figure out how to develop the best
strategies important, says Marie struggle. possible relationship. Your feelings about the person
McIntyre, a workplace psycholo- “You have to accept that your
gist and long-time consultant for boss has organizational power to
may not change, but you can improve the relationship,
leadership training and teamwork direct and supervise you,” McIntyre and that can make all the difference.”
development. says. “That’s true even if your boss Marie McIntyre
“The problem is that no one is is an idiot. You typically don’t get
born with the knowledge of how to pick your boss. If you’re lucky, bothers you that your boss asks a make an important presentation,
to direct the performance of oth- you get a boss who is a good match lot of questions and seems to be develop and share an idea or two
ers,” notes McIntyre, a national for you. The challenge arises when micromanaging, consider that she that could help make it better.
management columnist and author you get a boss who isn’t such a is simply interested in what you’re
of Secrets to Winning Office Politics. good match.” doing, and provide the informa- Be complimentary
“What typically happens is a good It’s also critical to ask for feed- tion she wants. It never hurts to give your boss
employee gets promoted because back. Many managers practice Other managers are very hands- a sincere compliment. “I’m not
they’re just that — a good employee. what McIntyre calls “psychic man- off, and that can be liberating and talking about sucking up, or being
The common thought is if you’re a agement,” in which they observe disconcerting at the same time. “I a yes-man,” McIntyre notes. “But
great nurse, you’ll be a great nurs- things that concern them but are recently heard from a client who very few managers are all bad, so
ing supervisor. Or if you’re a great afraid to provide negative feed- works in a different building than you can always find something
sewer inspector, you’ll be a great back. They bring those issues to her supervisor and hadn’t had sig- positive to say.
sewer-inspection supervisor. the forefront only during an nificant contact in two months,” “If you give someone an hon-
“But they often receive no annual performance review, at McIntyre says. “That concerned her. est compliment, they’ll pick up on
additional managerial training, which time it’s usually a case of Sometimes you need to seek out the sincerity. Of course, you shouldn’t
so we end up with a lot of employ- too little, too late. ways to communicate better. Ask your do it every day, or a week before
ees being managed by people with “That’s why it’s good to ask for manager how much information your annual performance review.
inadequate preparation. So you feedback occasionally,” she says. he wants, or what kinds of deci- But resolve to look for positives and
must learn to build a relationship “Ask your supervisor how things sions she wants to be involved in.” express appreciation for them.”
with your boss. are going from their perspective. Part of the relationship is mak- Even if you have a somewhat
N
ow that I’ve got my ronment Federation (WEF) Delaware, Maryland, and Wash-
feet wet as executive to help them incorporate the ington D.C. That includes helping
director, I want to take Pipeline Assessment and Cer- the U.S. Army Corps of Engineers
a big step out into tification Program (PACP) into incorporate PACP into its regional
the industry and do the Operations Challenge. guidelines for pipeline inspec- Department of Health and Human
everything I can do to bring the • Working with NASSCO’s tions under levees. Services proposal to list styrene
benefits of NASSCO together with Industry Relations Commit- NASSCO is also working with as a “reasonably anticipated car-
other associations allied to the field tee to develop presentation the Corps to develop an Interna- cinogen.”
of underground construction. tools to target regional WEF tional Levee Handbook to cap- I was asked recently if I foresee
NASSCO’s mission is to set Member Associations, such ture the state-of-the-practice in any conflict between focusing on
industry standards for the assess- as the Chesapeake Water levee design, construction, opera- the work at hand within NASSCO
ment and rehabilitation of under- Environment Association tions and maintenance, including and reaching out to other organi-
ground pipelines and to assure (CWEA). This outreach will the use of PACP. The countries zations. The answer is a resound-
continued acceptance and growth help the associations under- participating include the United ing “No.” We at NASSCO know
of trenchless technologies. That’s stand what NASSCO offers Kingdom, Ireland, France, Ger- that each association has its
a lofty goal that we can’t achieve in education and training, many, Netherlands, and the U.S. strengths, and we are open to
alone. That is why we’re reaching specifically PACP and our I’ll also be supporting the partnership with any and all orga-
out to other organizations to help Inspector Training and Cer- American Society of Civil Engi- nizations that share our goal — to
build awareness of the impor- tification Program (ITCP) neers (ASCE) pipeline infrastruc- set standards and build awareness
tance of infrastructure mainte- for cured-in-place pipe. ture group to help develop for trenchless technologies. ✦
nance and repair, which in the As president-elect of CWEA, I guidelines to conduct a sewer sys-
end will help us all. am slated to become president in tem evaluation survey (SSES), Ted DeBoda is executive director
NASSCO is deploying a num- September. In that role, I will be and coordinating with American of NASSCO. He can be reached at
ber of initiatives, internal and responsible for standard duties, Composites Manufacturing Asso- director@nassco.org. NASSCO is
external, to help achieve these but my main focus will be on out- ciation (ACMA) to support efforts located at 11521 Cronridge Drive,
objectives. They include: reach and effective training to for continued evaluation and appli- Suite J, Owings Mills, MD 21117.
• Partnering with Water Envi- support sewer professionals in cation of good science around the
Stepup
Step up
take a stand for better and
take a stand
higher for better
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Listings
Chicago-Area Biosolids, Land Application, Dredging and Industrial Services
1 2
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included with sale valued at $750,000, business grosses in excess of $3 million annually, $6.3 million in
Leaking lateral Liner installed
equipment and assets including several TerraGators, Vac Trailers, dump trailers, loaders and much more.
$4,900,000. Huge potential, good profit and priced right. Non-disclosure Agreement required, all P&L 3 4
statements, list of assets, and financials available to qualified buyers.
Amarillo, Texas sewer, drain & plumbing business established in 1976. Owner wants
to retire, so take the keys to a 2004 Sprinter outfitted with all of the equipment you’ll need to run this
business. Price includes real estate with 80x100 shop/office on two city lots. Good gross, good profit,
financials available with signed non-disclosure. Offered at $495,000.
Continues to leak in annular space Water infiltration at lateral
Dallas/Fort Worth Texas Area Sewer/Rehab Business For Sale. Drain Cleaning,
TV inspection, Pipeline & Manhole Rehab/Relining, Municipal Cleaning and Maintenance business for 5 6
sale. Excellent opportunity to expand or start your own business. Good revenue history and priced to sell.
Includes all equipment to get started. Asking $195,000.
Successful business with a large amount of equipment and inventory. Profitable sewer
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Established portable restroom and septic service business located in central
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T
he HydraTite internal joint seal system from Cretex Specialty Products is a mechani-
cal, trenchless remediation for the repair of pipe joints. Made to eliminate infiltra-
tion and exfiltration, the system has a rubber seal (EPDM or nitrile) that spans the
joint and is held in place by stainless steel retaining bands. Each seal is custom
made to ensure compliance with project specifications and is a recognized method of joint
repair by AWWA manual M28.
The system can be used in virtually any type of pipe — steel, concrete, clay, plastic —
from 18 to 216 inches. “It’s pretty adaptable,” says Pete Tortorici, senior regional sales HydraTite internal
manager. Seals are available in 11-, 14- and 21-inch widths. joint seal system
from Cretex
Retaining bands can be supplied as one piece or as multiple pieces and are made from Specialty
carbon steel, 304 stainless, 316L stainless or AL-6XN. The band thickness varies with the size of Products
the seal. A stainless steel backing plate can be added behind the seal for added support when
spanning voids in the pipe wall, such as for remediation of expansion joints, sealing off abandoned
laterals, or repairing deteriorated joints.
Depending on the pipe diameter, a seal can be installed in about 40 minutes and can last for the life of
the pipe. Able to withstand hydrogen sulfide, the joint seal system offers a cost-effective alternative to sliplining or other trenchless methods for
smaller repairs. “With sliplining, there might only be a few joints in a 1,000-foot run that you might need to seal,” Tortorici says.
The joint seal is also an alternative to grouting. “With a manual seal, you put it in there and you forget about it,” Tortorici says. 800/345-3764;
www.cretexseals.com.
Fibergrate Offers
AIT Introduces
Containment Pans
The fiberglass spill INVU Pipe Camera
containment system from The INVU portable pipe
Fibergrate Composite camera system from Advanced
Structures is designed to Inspection Technologies can inspect
protect workers and the heat exchanger tubes, septic lines and tanks, boiler tubes, steam lines
environment against contam- and other applications. The handheld miniature push camera system
ination from spills at oil and includes a 25-foot spring cable for inspecting pipes with multiple angles.
gas well sites. The system The 7-pound camera can snake through 1-inch openings. The system
features a uniform flat surface for the placement of heavy mobile can be connected to virtually any video or recording device through a
drilling rigs, frac and other equipment, while providing a trip-free standard composite video output, as well as a laptop or portable DVR.
environment for workers. The system includes a large pan created from 321/610-8977; www.aitproducts.com.
MSW welcomes your contribution to this listing. Please send notices of new June 27–29
hires, promotions, service milestones, certifications or achievements to editor@ American Public Works Association 2011 Sustainability in Public Works Confer-
mswmag.com. ence, Hilton Portland & Executive Tower, Portland, Ore. Visit www.apwa.net.
June 27–29
LEARNING OPPORTUNITIES American Water Resources Association 2011 Summer Specialty Conference,
Snowbird Resort, Snowbird, Utah. Visit www.awra.org.
APWA
The American Public Works Association is offering these seminars: ASCE
• May 3–4 – Stormwater Management Workshop, San Diego, Calif. The American Society of Civil Engineers is offering these seminars:
• May 12 – Sustainable Utility Construction: Methods and Tech- • May 11–13 – HEC-RAS Computer Workshop for Unsteady Flow
niques, Audio/Web Broadcast Applications, Baltimore, Md.
• May 17–18 – Public Fleet Management Workshop, Lexington, Ky. • May 12–13 – Leadership Development for the Engineer, Atlanta, Ga.
• May 26 – Small Projects, Big Results: Facilities and Grounds • May 19–20 – Pumping Systems Design for Civil Engineers,
Sustainability Projects, Audio/Web Broadcast Orlando, Fla.
• June 28 – Out of the Box Funding Options for Public Fleets, • May 20 – Seismic Design of Liquid Storage Tanks, San Diego, Calif.
Audio/Web Broadcast • June 2–3 – Pumping Systems Design for Civil Engineers, Scotts-
Visit www.apwa.net. dale, Ariz.
• June 16–17 – Pipe Selection for Municipal Facilities, Portland,
Maine
• June 16–17 – Stormwater BMPs That Work: Effective Analysis,
Design and Maintenance, San Antonio, Texas
• June 23–24 – Leadership Development for the Engineer, Dallas, Texas
Visit www.asce.org.
AWWA
The American Water Works Association is offering Underground
Corrosion Training May 17–19 in Morgantown, W.Va. Visit www.awwa.org.
Wisconsin
The Wisconsin Department of Natural Resources is offering these courses:
• May 2–3 – Iron and Zeolite, Fond du Lac
• May 5 – Working in the Streets – Traffic Control and Clothing,
Janesville
• May 10–11 – Utility Management 2, Madison
• May 12 – Treatment, Spooner
• May 17 – Surface Water Processes, Green Bay
• May 19 – Treatment, Tomahawk
• June 8 – Customer Service, Richfield
• June 9 – Treatment, Fennimore
• June 15 – Personal Protective Equipment, Plover
• June 16 – Treatment, Whitewater
Visit www.dnr.state.wi.us/org/es/science/opcert/training.htm.
Municipal Sewer & Water invites your national, state or local association
to post notices and news items in this column. Send contributions to
editor@mswmag.com. F
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