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The differences between verbal and non-verbal communication is minimal. Verbal and non-verbal
communication share something extraordinarily in common. Both reveal emotion. Verbal
communication can be conveyed in a somber, happy, unhappy, angry, informative or loving mood or
attitude, through words. Non-verbal communication can express the same sentiments through
gestures, facial expression and physical actions.
A picture is said to be worth a thousand words. This is a form of visual and individual non-verbal
communication. Each individual, who is staring at a beautiful piece of art work, will feel the picture
speaks to them, in the form of non-verbal communication.
When a lover's quarrel erupts and one partner gives the other the "silent treatment," this also is a
form of non-verbal communication. It sends a silent message; I am so angry, hurt, or upset, "I am not
speaking or communicating with you."
When an infant cries, it is verbal communication. However the parent or caregiver may not exactly
figure out what the infant's problem is, but can discern quite quickly, baby is communicating "I'm
unhappy or uncomfortable, hungry, lonely or fearful."
It is the same with weeping, although we may not know why a person of a different language is
crying, unless we know first-hand the problem, however we know from the person's sadness they
are communicating non-verbal physical or emotional pain, disappointment, anguish, grief, fear or
loss.
Verbal communication is straight-forward. You instantly know what the other person is thinking and
voicing. Verbal communication means conveying a message directly from one human to another.
However, just like non-verbal communication, emotion will accompany the verbal communication.
Facial expression revelas much through non-verbal communication. Frowns can indicate
disappointment or anger. When a person's eyes "appear to light up" this indicates non-verbal
communication indicating the person is happy to see you or happy or that the person has been
surprised in a good way. Downcast eyes can reveal sadness in non-verbal communication.
Verbal and non-verbal communication are best when used together. Without expression
accompanying verbal communication, we can become bored or lose interest in what we are hearing.
Gesturing is another way to communicate non-verbally. Gestures help get the speaker's point
across, both verbally and non-verbally.
When we smile as we communicate verbally, we display friendliness and/or happiness and can be
assured the listener will better pay attention. Conclusion is, both forms of communication are needed
to best express what is on our minds and hearts.
What is communication? Communication is the way we, as humans send verbal, non-verbal
(or both) messages from one person to another. It is important to note the difference
between the messages we send to and from one another verbally, and the non-verbal
messages we send to and from one another. Let's examine the differences between the two.
Verbal communication is defined as the actual words people use to speak. You may or may
not be aware of this, but it only makes up 10% of the messages we send to one another. In
actuality, 90% of the messages we send back and forth,require NO WORDS AT ALL! This is
called non-verbal communication.
Non-verbal communication is defined as sending messages back and forth to one another,
without words. These messages are sent to others through...
Eye Contact
Facial Expressions
Voice tone
Voice volume
Rate of speech
Silences and Pauses
Hand Gestures
Body Positioning
Body Distance
The most successful people on the planet have the ability to tap into the 90% of
communication that really reaches and leads people. If I had the choice to understand and
apply verbal communication skills vs. non-verbal communication skills, I would prefer the
nonverbal!
Why? Because if communication (verbal and non-verbal) was given as a test, I would rather
receive a 90% and get an A! How would you want to score? With this new found knowledge
you will begin to see that most parents rely to heavily on their words. The reality of
communication is that your child or teen is not responding to words at all. 90% of the time,
they are responding and reacting to these nine ways listed above.