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CELEBRATING RECIPE FOR SUSTAINABLE DUKE

3
FACULTY & STAFF FINANCIAL SUCCESS Duke’s graduating
Duke Appreciation From May 23-27, Duke students will be dressed
returns with events in will bring financial in black caps and
May, including a band, experts to campus gowns this month, but
ice cream and employee locations for free they’ll be greener than
artwork during “Music workshops and ever.
on the Quad.” information booths.

NEWS YOU CAN USE :: Volume 6, Issue 4 :: May 2011

UNIVERSITY CLOSES $100 MILLION BUDGET GAP BUT FINANCIAL DILIGENCE IS VITAL IN YEARS AHEAD

uring the record drought four years ago, the Duke community ability to take on new strategic opportunities will be limited without

D worked together to cut water consumption by 50 percent. When the


drought ended, the good habits continued. Last year, water use was
still nearly 200 million gallons less than the year before the drought began.
outside funding or rearranging the money we already have to spend
on other priorities.”
Living within the constraints of a smaller budget may prove
Duke officials are encouraging challenging based on the latest
faculty and staff to take a similar spending trends. During fiscal year
approach to spending as the
University Spending Trends 2009-10, university departments
university emerges from the worst collectively reduced spending by
economy since the Great $150M 2008 more than $44 million compared
(pre-DART)
Depression. ($ Millions) to the previous fiscal year. But the
2009
After nearly three years of $130M 2010
trend has been going in the
austere measures and better than opposite direction for the last three
anticipated growth in investments, quarters compared to the same
$110M
Duke has closed the $100 million periods in the previous year:
budget gap created by investment
losses in the endowment in 2008. $90M • From April to June 2010,
With spending trends beginning to spending increased 9 percent, or
inch back up, the question remains: $70M about $11.1 million.
will the university be able to live • From July to September
within its means going forward? $50M 2010, spending jumped 14 percent,
Executive Vice President Jan-Mar Apr-June July-Sept Oct-Dec or $8.5 million.
Tallman Trask III said Duke has • From October to December
Schools and departments have reduced spending by millions between 2008 and 2009, but the trend
now returned to a more sustainable began to climb again during most of 2010 with three consecutive quarters of increases compared to 2010, spending increased 18 percent,
budget through a combination of the same periods the previous year. or $10.2 million.
expense reductions from the past
several years and investment returns on the university’s endowment, “You can only go so long without buying certain things critical to
which increased 15.6 percent during calendar year 2010. Philanthropic supporting our ongoing operations,” said Tim Walsh, vice president for
contributions also increased 15 percent to $346 million during the last Finance and chair of the analysis group for the Duke Administrative
fiscal year after dropping $85 million the previous year. Reform Team (DART). “While our spending is still 12 percent below
Despite these improvements, Trask said financial diligence is vital what it was before the recession, we can’t take our foot off the brake
going forward, especially since traditional methods used to generate completely yet.”
capital through investments will not be available for the next two to Walsh said that further efficiencies and savings opportunities still
three years. exist in places such as computer purchasing.
“The new reality is we are operating with a budget that is about $60
to $70 million less than what it was before the recession,” he said. “We >> See NEW NORMAL , PAGE 5
have a lot of things we want to do, and those things cost money. Our

2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing This paper consists of 30% recycled
2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters post-consumer fiber. Please recycle after reading.
Editor’s
Note Newsbriefs
LEANORA MINAI A toast to professional development Free fun at the Gardens
Leanora.Minai@duke.edu Don’t let the name of the club fool you: Sarah P. Duke Gardens’ free Family Fun Day on May 28 is going to be
Toastmasters is not just about making dinner a bit fishy.

A
s we work to enhance how news toasts or formal speeches. The meetings teach One of the events is the Great Fish Release, where children can
and information are delivered to skills in listening and leadership, as well as public join in putting goldfish into the newly refurbished fish pool at the
you, we’re pleased to announce
that Working@Duke is now an edition speaking – all in a friendly atmosphere. foot of the Terraces.
of the online publication, Duke Today. Blessy Josephs, a financial analyst for Duke University Hospital, Family Fun Day, which is
Duke Today has been redesigned views the twice-a-month meetings as part of her professional 11 a.m. to 2 p.m., includes a
into a larger site and now includes two development. “When I joined Duke Toastmasters, my supervisor and variety of nature-focused,
editions, “News” for content about I included the training in my yearly personal development plan,” she hands-on activities, from
Duke’s vibrant academic and research
said. “Toastmasters is a relaxing and supportive place to practice building fairy houses to
community, and “Working@Duke,” your
one-stop-shop for news and information public speaking and giving feedback.” concocting gel slime, playing
about benefits, services, programs and Duke hosts two Toastmasters clubs. The Duke Toastmasters with bubbles, dissecting lima
the people who work here. Club meets from 7 a.m. to 8 a.m. on the second and fourth beans and seeing how plants
As part of this change, we are Wednesday of each month at the Duke University Federal Credit can grow in gloves.
taking the opportunity to redesign the Union at Erwin Square. The Blue Devil Toastmasters meet from noon Near the festival’s end,
print publication, which will be
delivered six times a year instead of 10, to 1 p.m. on first and third Fridays at 705 Broad St. Paperhand Puppet
beginning with next month’s issue. You Staff and faculty can attend an initial meeting as a guest Intervention – who will
can read more about these changes in without paying a membership fee. To join, members pay a one-time present a 1 p.m. show in the Doris Duke Center as part of the Arts in
the June issue. enrollment fee of $20 and a recurring fee of $39 every six months. the Garden performance series – will join festival-goers in a
The Working@Duke edition of For more information, visit hr.duke.edu/toastmaster. participatory parade through the Gardens.
Duke Today offers you a new way to
personalize news, and interact and No registration is necessary for Family Fun Day. To purchase
contribute to conversations in the Duke Duke box numbers key to mail delivery on campus tickets for the Paperhand performance, visit tickets.duke.edu or call
community. You can customize topics Duke Postal Operations sorts tens of (919) 684-4444.
and headlines you want to follow, and, thousands of pieces of mail each day – all U.S. For more information, call (919) 668-1707 or visit
among other features, add comments Postal Service mail coming to Duke and all gardens.duke.edu.
to a story, take a poll, submit an idea,
interdepartmental mail within Duke. They cope
upload a photo and engage through
Facebook and Twitter. with the enormous volume by sorting by box Got an Android? Get DukeMobile
The Working@Duke edition of Duke number, not by name. DukeMobile, the suite of applications for sharing information about
Today is brought to you by the same To ensure that your mail gets to you Duke with the most common mobile platforms, is now available on
editorial team that creates the printed in a timely manner, check that your box Android devices.
Working@Duke. We’ll follow the same The DukeMobile suite includes improved maps of the Duke
number is correct in the Duke directory by logging on to
guideline: useful and enjoyable content
that helps you gain a better Duke@Work [hr.duke.edu/selfservice]. Then ensure that you campus, the Duke faculty, staff and student directory, library
understanding of the benefits, services include the recipient’s box number when you address mail and insist catalogue information, access to thousands of digital images from
and issues that affect your work and life. that those sending you mail, whether through the USPS or through Duke Libraries’ collections, news feeds from Duke, and the ability to
Although you’ll receive fewer interdepartmental mail, use your box number in addition to your receive IT alerts and emergency DukeALERTs.
issues of the printed version, please turn name. Even UPS and FedEx, which don’t take USPS box number, will To get DukeMobile on your Android device, visit the Android
to the online edition for more content in
accept “Duke,” “DUHS,” or “Med Ctr.” followed by a box number. Market. To learn more about DukeMobile, visit
real time.
Stay informed. Start a Information on how to address mail at Duke is at oit.duke.edu/vvw/mobile.
conversation. Stay connected. Check postoffice.duke.edu (click on “Receiving and Sending Mail”).
the Working@Duke edition of Duke
Today at today.duke.edu/working. In
fact, go one step further: set it as Letters to the Editor must include name and contact information. E-mail letters to working@duke.edu or mail them to Working@Duke Editor,
your home page. Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926. Please keep length to no more than 200 words.

Be prepared in an
international emergency
n his first night in Korea for a with security and medical help, even routine health matters

O conference, Duke professor Shai


Ginsburg slipped in the hotel
restroom and broke his right hip.
like finding a dentist and arranging payment – daunting
tasks with a language barrier. “You generally can’t pull out
your Duke Select card overseas and say, ‘here you go,’ ”
Boroski said.
For help arranging everything from
emergency surgery in Korea to a flight home Boroski cautioned that International SOS should
10 days later, he turned to Duke’s travel assistance program, not be confused with health insurance. While logistics
International SOS. arrangements or evacuation are covered expenses in
Register “They sent an ER nurse from the U.S. to accompany emergencies, faculty, staff and students are still responsible
me,” Ginsburg said. “I was truly happy there was someone for medical care costs. (For staff and faculty who travel
International Travel there to take care of my medication and help me get often or live abroad, Duke Options health plan has a
Duke students, faculty and through the airport. It’s more complicated than it seems.” network of international hospitals).
staff traveling abroad on All faculty, staff and students who travel overseas on Boroski serves as the point of contact at Duke for
Duke business should Duke business are covered by International SOS through international medical and security emergencies. He notifies
register their travel and Duke. While arranging medical care is the mainstay of the International SOS when someone needs help; community
service, International SOS is a central component of Duke’s members on Duke business can also contact the service
contact information prior
overall emergency management efforts and assists with directly. He stressed the importance of registering travel and
to departure and carry
security emergencies, including evacuation from a country. contact information with Duke prior to departure. While
their International SOS undergraduates are required to register, it’s not mandatory
During recent political unrest in Egypt and the
wallet membership card. for graduate students, faculty or staff.
earthquake and tsunami in Japan, International SOS helped
identify the whereabouts of Duke community members. In When something goes wrong abroad, Boroski first
To register travel, print the Egypt, the service arranged a charter flight to evacuate a checks Duke’s online travel registry to see who from Duke
card or to learn more, visit graduate student, although it wasn’t used because she was is overseas. During incidents in Egypt, Libya and Japan,
j.mp/internationalsos able to find space on an earlier flight. some Duke community members had not registered. “If
online or contact Chris “The value of having a program like SOS is it gives I don’t know you’re there, I can’t help you,” Boroski said.
Boroski at (919) 684-6226 you peace of mind,” said Chris Boroski, director of Duke’s Boroski reminds students, faculty and staff traveling
or chris.boroski@duke.edu. Corporate Risk Management. “If something bad happens – abroad on Duke business to carry their International SOS
medical, natural disaster or a revolution – we have resources wallet ID card, which has 24/7 telephone numbers. The
that can help manage circumstances so we can have the best membership card is available for printing using Duke
outcome possible.” NetID and password through j.mp/internationalsos.
International SOS provides a 24/7 global network of — By Leanora Minai
experts and multilingual representatives who connect clients Editor, Working@Duke
2
Duke Appreciation 2011
T
he annual celebration of Duke faculty and
staff returns May 23 with a band, ice cream
as well as the response to international crises
such as unrest in Egypt and the earthquake and
Duke
Stars
and employee artwork during “Music on tsunami in Japan.
the Quad.” “I’ve seen incredible efforts made to ensure
The marquee event is one of several special the safety of our students, faculty and staff
activities in May to help recognize the more than overseas when crises occur in other countries,
32,000 faculty and staff at Duke. Local restaurants Each year, Duke pays special
and I know that there are thousands of other
are offering discounts; the Durham Bulls will host tribute to faculty and staff who are
employees equally committed to bringing the
special Duke Family nights and the Sarah P. Duke celebrating career milestones of 10
values and mission of Duke University and Duke
Gardens has a Family Fun Day in store. or more years at the “Night of Duke
University Health System to life each day,” he
In addition, there are ways colleagues can Stars,” an invitation-only event.
said. “I thank each one of them for all they do
show appreciation for co-workers who make a More than 2,300 employees are
toward building Duke’s excellent reputation
difference – either by writing a note on the celebrating milestones. Here’s what
near and far.”
Duke Appreciation blog, or picking up a treat some Duke Stars say about Duke:
and free personalized bookmark at the Duke
“Students at Duke are
Farmers Market. always stimulating.
Kyle Cavanaugh, vice president for Human They make it all
Resources at Duke, said he continues to be worthwhile.”
impressed at the commitment of Duke faculty — William Chafe
Alice Mary Baldwin
and staff. He noted the extra efforts during Professor of History
40 years
several severe weather events during the winter,

“I haven’t traveled the


world but through my
job the world has
Last year, more than 7,000 come to me.”
ice cream cones were given — Pamela Ladd
Sanford School of Public
out during the Music, Art & Policy
Ice Cream on the Quad event. 35 years

Above: Joy Parton, a staff


specialist for the Hospital
“I’m proud of the talent,
Auxiliary, gets an ice cream
dedication, diversity and
cone as part of Duke
compassion of my
Appreciation events
on the Quad.
colleagues and leaders.”
— Dr. W. Kevin Broyles
Duke University Affiliated
Physicians
25 years

“Duke not only takes


care of their patients
Sensory Expressions provided music for last year’s Music, Art & Ice Cream but their employees
on the Quad for Duke Appreciation. as well.”
— Wanda McLurkin
Duke Raleigh

EVENTS Compliment Cancer Center


25 years

Duke Family Nights, Durham Bulls a Colleague “I have had numerous


Athletic Park opportunities here
May 5, 6, 7, 8, 12 & 19 that I would not have
Duke families with a valid DukeCard may buy had elsewhere.”
discounted tickets to Durham Bulls games, first-come, — Christiane Nooney
first served. Call (919) 956-BULL. Clinical Laboratory
20 years

MARKET-GRAMS, Duke Farmers


Market Post a compliment about a colleague
May 6, 13, 20 & 27 “I love helping others
on the “Making a Difference” Duke achieve their dreams
Visit the market on Fridays in May and purchase a
healthy snack for a colleague and personalize it with Appreciation blog and tell the Duke and goals.”
— Izy L. Obi
a free bookmark with sayings like “working community how a co-worker makes a School of Nursing
at Duke with you is sweet.” difference. Who’s been making a 15 years

difference lately? Carl Hodges of


Music, Art & Ice Cream Parking and Transportation got a
on the Quad mention for arranging last-minute van
Monday, May 23, 12 p.m. to 2 p.m. “I have this sense of
Bring lunch and join colleagues for employee art and transportation for freshmen. Rob belonging to this great
poetry exhibits, ice cream and music by Saludos Dipatri, from OIT, arranged a last- place that people come
Compay, a local Latin music quartet. minute digital video conference when to from all over.”
(Rain date: May 24) — Rebecca Padilla-Burgos
a guest lecturer for a Sanford School Duke Hyperbaric Center
10 years
class was stuck in Washington, D.C.
Family Fun Day, Sarah P. Duke
Gardens due to bad weather. And Lynell
Sunday, May 28, 11 a.m. to 2 p.m. Wiggins, at Perkins Library cheerfully
Garden-themed activities and a participatory parade kept the Library Administrative Office
led by the Paperhand Puppet Intervention.
running smoothly when her supervisor
was away due to a family illness.
For other Duke Appreciation events, such as
discounts at area restaurants, visit Post your note at
hr.duke.edu/appreciation/2011 hr.duke.edu/makingadifference
3

hr.duke.edu/appreciation/2011
What’s your recipe for financial success?
GET THE INGREDIENTS AT FINANCIAL FITNESS WEEK MAY 23-27

ome people can throw together a delicious meal without a plan, but From May 23-27, Duke will once again bring financial experts to

S many take a step back and think it through, recipes in hand. The
same strategy applies for planning for financial success.
That’s why Peg Helminski attended a retirement planning seminar
Duke University and Duke University Health System locations during a
week of workshops and information booths offered at no charge to faculty,
staff and their family members.
Workshop topics include fundamentals of investing, retirement
during last year’s Financial Fitness Week at Duke.
“Life goes by so fast, and I don’t often step back and think about planning, achieving long-term financial goals, building a strong credit
personal financial stuff,” said Helminski, a staff specialist for the Center for history and more. Among information booths on May 25 at the Searle
Lesbian, Gay, Bisexual and Transgender Life. “The seminar gave me good Center will be the U.S. Department of Treasury. A representative will assist
ideas of how to reinvest the money we still have after most of our savings employees in researching
evaporated during the market crash.” whether there are uncashed
savings bonds or other When & Where
unclaimed funds held by May 23
a n ci a l S u cc es s
Recipe fo r F in the government in their Perkins Library, West Campus

e ss W e e k a t Duke name. Workshops: 9 a.m. to 3:45 p.m.


n New this year is a
Financial Fit
Information booths: noon to 2 p.m.
benefits workshop in
May 25
w or kshops Spanish: “Entendiendo Searle Center, West Campus
es s W ee k yd
inancial Fitn nce plans (Cas
per Holro Mi Plan de Retiro de
A taste of F about Duk e life in sura Workshops: 8 a.m. to 4:45 p.m.
ng yo u need to know Duke” (Understanding Information booths: noon to 2 p.m.
n Ever yt hi y,
H olro yd A ge ncy)
t Fluc tuat ions (Roger Gra My Retirement Plan at
of Marke
rtfolio During ent Services) Duke). The workshop
ag in g Yo ur Retirement Po em en t w ith DWS Retirem
n Man ns hip M an ag r, VA LIC) will help a growing number of Spanish speakers employed at Duke
of Relatio viso
director, head or financial ad
om en (Tom Overcash, seni r, understand how they can use Duke’s retirement plans to help prepare
r W al adviso
t Strategies fo rguson, financi
n Retiremen s (J am es Fe for a comfortable retirement.
ul Investor
H ab its of H ighly Successf “We want to remove as many barriers as possible in dialoguing
n Five mended. For th
e
CR EF ) ar e re com
TIA A- servatio ns ss. with employees about this important benefit,” said Sylvester
workshops, re financialfitne
sp ac e is lim ited for many e a se at , visit hr.duke.edu/ Hackney, assistant director of Benefits at Duke.
Because and to reserv
and locations
full schedule — By Marsha A. Green
Senior Writer, Office of Communication Services

Learn more at hr.duke.edu/financialfitness

Center for LGBT Life


challenges intolerance 90 minutes. “Outside of Duke T-shirts sold by the Duke bookstores, it’s the most
popular T-shirt on campus and has also been spotted at the Today show, outside
the White House, at the National Equality March and on CNN,” said Janie
Long, director of the Center for LGBT Life. “They’ve become a very important
symbol on the Duke campus for equality.”
What they can do for you: Many events sponsored by the Center for LGBT
Life are open for faculty and staff. Activities include guest speakers and Ally
Training, which teaches employees to support LGBT community members.
The Center also hosts a listserv for employees.
Number of employees: Three
Hidden department fact: The Center for LGBT Life acts as the main campus
organizer of the annual North Carolina Pride Parade and Festival hosted on Duke’s
Duke students distribute “Love=Love” T-shirts during the annual Coming Out Day activities outside East Campus. Every year, thousands of people participate and watch the festival’s
the Bryan Center. parade along Main Street.
Department: The Center for Lesbian, Gay, Bisexual and Transgender Life Significant achievement: “We now have hundreds of students who interact
with us, as opposed to four students who interacted with us on a regular basis
Years at Duke: While some variation of the center has been around since 1994, when I got here in 2006,” Long said. “I know we’re making a lot of positive
it moved to its current location in the West Union in 2004. changes in people’s lives.”
Who they are: The Center for LGBT Life provides education, advocacy, Big goal: Long said she’d love to see a larger group of faculty and staff members
mentoring, academic engagement and space for lesbian, gay, bisexual, become involved with the Center. “If we’re going to have the most supportive
transgender, transsexual, questioning and straight-allied students, staff and faculty campus possible for the LGBT community,” she said, “it has to be driven by
at Duke. Through its services, the Center encourages critical thinking about the the faculty and staff who work here.”
intellectual, cultural and political ramifications of sexual and gender difference at
Duke and beyond. It seeks to challenge bias and intolerance in order to promote How they make a difference: Members of the Center staff hold various
affirmation and support a more hospitable campus climate. The Center also trainings across the university and health system to teach about LGBT issues.
serves and supports Duke alumni and the larger community. “We work to help everyone understand the variety of students, employees, and
even patients at Duke,” Long said.
What they’re known for: As part of the annual celebration of Coming Out
Day, an event that encourages positive support for LGBT community members, Learn more about the Center for Lesbian, Gay, Bisexual and Transgender Life
the Center distributes free T-shirts with the slogan, “Love=Love.” Despite at studentaffairs.duke.edu/lgbt.
printing 1,500 shirts every year, they are regularly snatched up in less than — Interview by Bryan Roth,
Writer, Office of Communication Services

Got a suggestion for Inside Duke? Write working@duke.edu


New Normal
CONTINUED FROM PAGE 1

DART introduced a new program in February 2010 to offer volume “I think we’ve done pretty well with morale,” he said. “But going
discounts on computers based on three levels of computer needs. The through a few years of austerity can shorten people’s fuses about other
specifications of the three levels were determined by department and things not directly associated with the austerity itself. And I can
school IT professionals. understand that. Thankfully, this year we can provide a pay increase to
The level 1 model was projected to meet the need for about 60 percent help recognize people, their hard work and the sacrifices they’ve made.”
of Duke’s faculty and staff, with level 2 and level 3 computers designated for
more advanced computing needs. The level 1 computer also cost Out of Crisis Comes Opportunity
considerably less than level 2, which costs significantly less than level 3. While cutbacks have forced people to pick up additional
Based on the first half of the current fiscal year, only about 11 percent responsibilities, they’ve also helped spur innovative changes. The Biology
of 1,627 computers purchased through the program were for the level 1 department, for example, no longer uses frogs in the physiology lab. The
model. Because the average cost of a level 1 computer is significantly less, department now uses equipment and software to allow students to
the projected savings being lost annually is $1.2 million. conduct physiological assessments on each other such as their heart rates
“Some of the upticks in spending are disturbing,” Trask said. “We can’t after climbing stairs.
give back all the savings we’ve taken out of the budget the last couple years.” “We made the change for several reasons, including ethical concerns,
economics and student interest,” said Randy Smith, business manager for
Doing More with Less the Biology department. “Students are more interested in their own
While Duke avoided the type of mass layoffs other institutions faced, physiological responses than that of frogs.”
working down to a more sustainable budget did not happen without an Smith also cited a transition to centralized printing for a 60 percent
impact on services. Trask said reductions in the last two years will require cost savings for the department. The department adopted the ePrint
“somewhat different expectations about service levels in some areas.” system, allowing individuals to send files to a shared printer that only
The impact of doing more with less has created changes in service prints after a user swipes his or her DukeCard.
as vacant positions have been eliminated to help reduce overall expenses. “We found that we were wasting lots of toner and paper,” Smith said.
Due to the number of staff members in Grounds who took the early “People would print out materials and leave them on the printer or find a
retirement incentive, the maintenance of 626 acres of Duke’s campus is mistake and then reprint the materials. Thousands of dollars in paper
less frequent. were being left on the printer each year.”
Reduced staffing has also affected areas such as Duke’s central Human To encourage more people to abandon individual desktop printers,
Resources office, where staffing ratios have gone from 189 employees to the department agreed to fund the cost for toner and paper for the ePrint
every one HR staff member to 312 employees to every one HR staff stations.
member, meaning fewer HR staff to respond to service needs and requests. “This may be one of the few instances where we are giving something
Kyle Cavanaugh, vice president for Human Resources, said that while away for free and still saving money,” Smith said.
staffing has been reduced, demand for services has increased. For example,
the number of faculty, staff and dependents covered by Duke’s health Emerging from the Recession
insurance plans increased by 2,000 this year to 59,000. After nearly three years of budget reductions, both Trask and Lange
“That translates directly to increases in support and customer service said the university now needs to turn its attention to operating effectively
transactions,” he said. “We also have more regulatory demands with and efficiently in the
things like national health care reform and a larger employee population post-recession
with the expansion of the Health System.”


environment.
Human Resources, like many departments, has sought efficiencies “I think we’ve
to help balance the increasing demands with quality service.
If you
all learned a lot
“We are using technology and self-service options such as the going through this,”
don’t need
electronic timecard more and more,” Cavanaugh said. “We have to Lange said. “We to spend it, don’t. If
balance the personal interaction with customer service to be more efficient learned what you don’t spend it,
and effective. But, like many places, people are working harder.” happens when you
Count Doris Jordan among them. She recently worked as a program we’ll likely spend it
go down and how
coordinator at the Kenan Institute for Ethics, where she said she was to manage that.
on you.”
“wearing more hats Now, we have to — Tallman Trask III,
than the church lady learn how you start Executive vice president


in the amen corner.” expanding again
I was After her job was and do those
wearing converted to a nine- things well.”
month appointment,
more hats than the That expansion has a different meaning than it did before the
she transferred to a recession.
church lady in the staff assistant “We’re still quite constrained on making long-term financial
amen corner.” position with the commitments,” Lange said. “Moving ahead, we have to have a little more
— Doris Jordan, Duke Environmental forethought and self-restraint. Before you take on a new expense, before
Former program coordinator at Leadership Program you decide to do an event, or before you run a new program, you need
the Kenan Institute for Ethics in the Nicholas to be more cautious, more careful, think more about whether you can
School of the overlap with existing resources or staffing.”
Environment. Two years ago when the recession first took hold, Trask said that the
“I think the development of the budget for fiscal year 2011-12 would be the most
increased workload is felt particularly in support roles,” she said. “In my challenging – the time when the university had to have the answers
former role, I was basically working several jobs and working overtime. In for the $100 million shortfall it faced.
addition to my program coordinator role, I did everything from paying “So far that process is going better than I expected,” he said after
bills to scheduling appointments, washing dishes, moving furniture and completing budget meetings with administrative departments. “Most areas
managing other administrative and financial responsibilities.” are coming in at the budget target and a few are coming in under budget.”
John Fay, an instructor at the Nicholas School of the Environment, But he cautioned that continued financial prudence would be needed
said increases in enrollment have led to slightly larger class sizes and more in the years ahead.
work outside the classroom. “If you don’t need to spend it, don’t,” Trask said. “If you don’t spend
“I used to co-teach a class with a colleague who picked up more it, we’ll likely spend it on you.”
advising, so I now teach the class solo,” he said. “I spend more time
during the weekends preparing for lectures and making sure I have — By Paul Grantham
Assistant Vice President
things set for classes during the week.”
Office of Communication Services
Provost Peter Lange said that while the last couple of years of
contraction have created some strain, he is impressed with how faculty
and staff have pulled together to address the challenge.
5
Presidential awards
he winners of the Presidential Award for 2010 for outstanding service were honored by Duke President Richard H. Brodhead

T in April. The award, among the most prestigious of honors given to Duke staff and faculty, recognizes distinctive contributions
to Duke University and Duke University Health System over the year. Brodhead presented each recipient with a Presidential
Award Medallion and a check for $1,000. In addition to the five Presidential Award winners, 18 faculty and staff members were
recognized as Meritorious Award winners. Each received an award and $100. Visit hr.duke.edu/presidential for Meritorious Award winners.

Wesley Phillips Tami Tuck Tamara A. Overcash Christine Adamczyk Gerald L. Wilson

Service/Maintenance Clerical/Office Managerial Clinical/Professional Executive Leadership


Wesley Phillips Support Tamara A. Overcash Christine Adamczyk Gerald L. Wilson
Special Projects Supervisor, Tami Tuck Director, Prospect Research, Project Director, Duke Center Senior Associate Dean,
Duke Lemur Center Administrative Assistant, Management and Analytics for Science Education Trinity College of Arts
“In his two year tenure, he Children’s Environmental University Development Department of Pharmacology & Sciences
has saved the DLC and the Health Initiative, Nicholas “Tamara had a vision of what & Cancer Biology “Academic Deans uphold the
university tens of thousands School of the Environment would improve and enhance “In the past year and a half, academic standards of the
of dollars in long-term “Tami is organized, persistent, the tools of fundraisers to Chris has accomplished more College,” said nominator Lee
maintenance fees and meticulous, levelheaded, bring in more dollars for than many employees might Baker, dean of academic affairs
contracts, and built unique creative, efficient, and a team Duke,” said nominator Kelly accomplish over five years,” for Trinity. “Dean Wilson sets
projects such as mouse lemur player,” said nominator Marie Vogel, briefings specialist and said nominator Rochelle D.
habitats,” said nominator the tone for a culture of
Lynn Miranda, director of the senior research analyst for Schwartz-Bloom, director of
Greg Dye, operations principal gifts. “She crafted a equity, fairness, deliberation,
Children’s Environmental the Duke Center for Science
manager of the Duke Lemur professional team of forward- Education. “Her passion and cooperation and innovation
Health Initiative. “She is truly
Center. “The effort and motivated by the mission of thinking, diverse individuals energy for engaging the Duke among the Deans by providing
devotion of this humble man, the organization. [Her] many who believed in her vision community in science real leadership by example.
given so generously to the contributions make the CEHI and worked hard to carry it education outreach are The way he adjudicates
DLC, helps to distinguish and the university more highly out. She keeps the team remarkable.” complex and compelling
Duke from any place else.” functioning and more moving forward as only a top- academic problems is both
humane, which I find to be an notch coach could.” sensitive and fair.”
extraordinary combination.”

Free DukeWell classes focus


on healthy lifestyles
wenty-seven Duke employees and community stress management class is a simple example of

T members sat in a circle, gazing at their hands as they


slowly brought them together, then apart.
“Pay attention to the sensations you feel,” said
mindfulness – paying attention to bodily sensations
in a non-
judgmental way
to bring the mind
Dr. Jeff Brantley, the class facilitator. “Don’t worry if your
mind wanders; just bring it gently back to the sensations back to the present
of your hands.” moment.
Silence settled over the room as participants gently “Often the
moved their hands back and forth. mind is so
“How did that feel?” Brantley asked. "Relaxing,” agitated when we
a participant replied. are stressed that it takes
The exercise was part of a free 90-minute seminar, a strong physical sensation to distract it,” he said. “A
Managing Job Stress, offered to Duke faculty and staff practice such as this won't make the stressors disappear,
through DukeWell, Duke’s faculty and staff health but it can help us stop our minds from churning and help
Upcoming initiative that focuses on managing health risks, in us disentangle from habits of reactivity.”
DukeWell collaboration with Duke Integrative Medicine. Karen Whitney, a grants and contracts assistant in the
Division of Rheumatology, attended the session and was
Duke is offering the year-long series of seminars to
Seminars give participants practical advice and tools for improving so taken with the practical information she learned during
• May 12, Stress Relief Right their health. The seminars are facilitated by health the seminar that she brought it back to her administrative
Under Your Nose practitioners at Duke Integrative Medicine and cover staff meeting the following day.
• June 16, Creating Even wellness-related issues such as stress reduction, weight “Some people laughed when I explained the idea of
More Positivity In Your Life management and healthy lifestyles. mindfulness, saying they were too busy to take time to do
“Duke has a commitment to advancing a culture exercises like this,” Whitney said. “But I invited people to
• July 7, Cooking for Two
of health,” said Kyle Cavanaugh, vice president for Duke stay after the meeting for five minutes to do a short
Workshops are 5:30 to 7 p.m. mindfulness exercise paying attention to the breath. Three
Human Resources. “It makes great sense for us to work
at the Duke Integrative people stayed, and after we finished, we looked around
Medicine building on the Center
in partnership with our faculty and staff to offer
opportunities to improve and maintain their health.” and agreed that everybody looked less stressed.”
for Living Campus on Erwin Road.
Call (919) 416-3853 to register. Brantley, the interim director of Duke Integrative — By Marsha A. Green
Medicine and founder of the Mindfulness-Based Stress Senior Writer, Office of Communication Services
Reduction Program, said that the hand exercise in the

6
Learn how to improve your health and well being at dukewell.org
Sustainable uke
YO U R S O U R C E F O R G R E E N N E W S AT D U K E

Green
Gowns
Students wear gowns
made from recycled
plastic bottles

From Plastic
Bottle to
Graduation
Above, recycled plastic bottles are turned into yarn in a three-step process.
At right, the sustainable gown ends up looking like any other graduation
Gown
garb despite its recycled origins.
Step 1
Recycled plastic bottles
uke’s graduating students will be dressed in black caps

D and gowns this month, but they’ll be greener than


ever.
The change isn’t in color, but rather the substance of
are processed to remove
impurities such as labels
and caps.

the graduation garb. On May 15, students will wear apparel Step 2
made of material produced from recycled plastic bottles. Bottles are then chopped
About 4,500 undergraduate and graduate students are into fragments called
expected to receive diplomas; this means as many as “flakes.”
100,000 plastic bottles could wind up on students rather eco-friendly office and school supplies, recycling paper and
than in a landfill.
Step 3
plastic materials and saving and reusing boxes and packing Flakes are then melted
“Everyone on campus, it seems, wants to do what they supplies, Duke Stores also has helped the university make and solidified into uniform
can to be more environmentally responsible,” said Jim some big changes: pellets called “chips.”
Wilkerson, the director of Duke University Stores who led
the effort for making the change to sustainable caps and g During the state’s worst drought in 2007, Duke Stores’ Step 4
gowns. “This choice is representative of what the university administrators took the lead in purchasing 189 high- Chips are melted
is doing as a whole, so it was an easy decision.” efficiency laundry machines for residence halls that again and extruded into a
Purchased through Oak Hall Cap and Gown of Salem, save almost 3 million gallons of water per year continuous filament yarn.
Va., the academic regalia will be made of fabric spun from compared to normal washers and also cut energy costs
molten plastic pellets. Each cap and gown is made of about by about $75,000. Step 5
20 used plastic bottles. The caps and gowns were also The yarn is woven,
g The textbook buy-back program has purchased about dyed and finished into
shipped in boxes made of recycled cardboard and in storage 51,000 books in the last four buy-back sessions, a gown.
bags made from recycled plastic. diverting about 13,000 tons of books from landfills.
Wilkerson said the new caps and gowns cost about $2
to $3 more than ones made from other materials, like g The Terrace Shop in the Doris Duke Center collects
polyester. Of that extra few dollars, Oak Hall contributes rainwater to water plants at the Sarah P. Duke Gardens.
25 cents for each gown sold to Duke’s Students Taking an
Active Role in Sustainability (STARS) committee, which “In this era of environmental stewardship, all these
provides funding to sustainability related projects at Duke. things just feel like the right thing to do,” said Tom Craig,
“These gowns will help our graduates literally ‘walk the merchandise manager for Duke Stores. “Natural resources
walk’ for sustainability and, hopefully, encourage them to won’t be around forever, so we want to be committed to
think about ways they can address environmental issues in reducing and reusing materials to make sure we’re helping
their lives beyond Duke,” said Tavey McDaniel Capps, Duke be as green as possible.”
director of Sustainable Duke. — By Bryan Roth
The move to sell “green” caps and gowns isn’t the only Writer, Office of Communication Services
sustainable aspect of Duke Stores. In addition to selling
7
Find out about Duke Stores’ other sustainable actions at
dukestores.duke.edu/about/sustainability.php
WORKING@ DUKE

HOW TO REACH US
Editor: Leanora Minai
dialogue@Duke
(919) 681-4533
leanora.minai@duke.edu “What is it at Duke that makes you feel
Assistant Vice President: appreciated?”
Paul S. Grantham
(919) 681-4534


paul.grantham@duke.edu
I feel appreciated when I receive compliments from my coworkers. It’s nice when
my supervisor tells me I’ve done a job particularly well or when one of my clients –
the faculty and staff of the Friedl Business Center – tell me that they’re thankful.”
Graphic Design & Layout:
Susan Ryman
Paul Figuerado
Business manager, Friedl Business Center
21 years at Duke
Photography: Bryan Roth and

Got a
Marsha Green of the Office of
Communication Services and Duke
University Photography.

“ story
When I think about Duke, I think about the nice people
Working@Duke is published monthly
I work with and the mutual appreciation with students in
by Duke’s Office of Communication class. I also appreciate that Duke takes care of health expenses
Services. We invite your through my insurance and has helped to pay for my children’s

idea?
feedback and suggestions for college tuition.”
future story topics. Lewis Blake
Associate professor of the practice, Department of Mathematics
Please write us at 28 years at Duke
working@duke.edu or Write
Working@Duke, Box 90496, working@duke.edu


705 Broad St., Durham, NC 27708 The students and staff at the Freeman Center make
Call us at (919) 684-4345. me feel special. Since it’s a small building, and we don’t
or Call
Send faxes to (919) 681-7926. serve thousands of people like the Great Hall or Marketplace, 681-4533
I get a lot of one-on-one interaction with everyone. When
they come in, sometimes they’ll call me Aunt Saundra. It’s
nice to be seen like a mom or aunt.”
Saundra Bullock
Food service coordinator, Duke Dining Services
24 years at Duke Join the Facebook fan
page for Working@Duke at
— By Bryan Roth facebook.com/workingatduke
Writer, Office of Communication Services

View the full list of


PERQS discounts at
hr.duke.edu/discounts
PERQS
E M P LOY E E D I S CO U N TS

Save on flowers, gifts for Mother’s Day


T hinking of giving flowers for Mother’s
Day? You’re in good company.

Mother’s Day, which is May 8, is one of the


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a 10 percent discount from Lilyputts Gift
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To help Duke faculty and staff save on plants, flowers and gourmet cookies at From
pampering mothers with flowers or other You Flowers. Check the PERQS website for
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PERQS, Duke’s employee discount program. 838-8853.
Baskets and buds: Save 15 percent on flowers International flower power: Send flowers,
and gift baskets when ordering online or by plants and gifts across the street or around
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Fallons Creative Flowers in Raleigh and receive mention Duke.
free delivery in Raleigh. Call (919) 828-4134 or
(919) 836-8123. — By Marsha A. Green
Senior Writer,
Love garden: Send a prepackaged “love Office of Communication Services
garden” – flower seeds, soil and pot – and get

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