#NatCon2011

Healthcare Hashtag Twitter Transcript

From: Sun May 01 7:30:00 PDT 2011
To: Wed May 04 14:30:00 PDT 2011
Customize transcript dates and layout

Learn more about #NatCon2011 at The Healthcare Hashtag Project

nationalcouncil #NatCon2011 ramping up w/ Psych Leadership w/ an intro by @KathrynPower,

Middle Mngmnt Academy, & workshops like Secrets of Successful COOs
Sun May 1 7:34:13 PDT 2011

davidwcovington #NatCon2011 Raul Almazar is presenting Trauma Informed Care to a group of 75 in

all day preconference
Sun May 1 9:34:18 PDT 2011

davidwcovington #NatCon2011 "[In Trauma Informed Care] someone finally asked me 'What
happened to you?' instead of 'What's wrong with you?'" Tonier Cain
Sun May 1 9:40:40 PDT 2011

davidwcovington #NatCon2011 90% of public MH clients have been exposed to trauma (compared
with half the general population)
Sun May 1 9:45:46 PDT 2011

davidwcovington #NatCon2011 The Adverse Childhood Experiences (ACE) study demonstrated

significant impacts of trauma, increased ETOH and drug use, etc.
Sun May 1 9:51:23 PDT 2011

davidwcovington #NatCon2011 "Services for trauma survivors are based on safety, voice, and choice
as defined by those we serve" Linda Rosenberg
Sun May 1 9:54:41 PDT 2011

KerisWithaK Good morning - in San Diego at #NatCon2011. Shocking statistics- ppl w/

#mentalillness die 25 yrs younger than general population.
Sun May 1 9:55:40 PDT 2011

davidwcovington #NatCon2011 Raul recommends "universal precautions" for trauma, assume

everyone coming through the door needs lens of healing
Sun May 1 10:02:09 PDT 2011

davidwcovington #NatCon2011 "'Symptoms' are understood not as pathology but primarily as

adaptation, attempts to survive" Raul Almazar
Sun May 1 10:08:41 PDT 2011
davidwcovington #NatCon2011 Raul highlighted Recovery Innovations program to reduce & eliminate
seclusion and restraint through a strengths-based approach
Sun May 1 10:11:23 PDT 2011

davidwcovington #NatCon2011 Raul believes seclusion & restraint reduction is trauma informed care,
and referenced the "Restraint-Free San Diego" program
Sun May 1 10:20:35 PDT 2011

davidwcovington #NatCon2011 Just saw Charlie Curie former SAMHSA administrator; leads A16
Monday AM workshop "What are Managed Care Companies Planning?"
Sun May 1 11:01:24 PDT 2011

KerisWithaK At #NatCon2011 -- George Brice my buddy I met in Athens Greece is now presenting
on peer wellness coaching. #mentalhealth
Sun May 1 11:06:08 PDT 2011

nationalcouncil #NatCon2011 Kathryn Power, Director of #CMHS speaks momentarily at Psych

Leaders Summit. The room is buzzing. Http://tinyurl.43j3xbz
Sun May 1 11:10:45 PDT 2011

chriswilder Here at the Nat'nl Council for Community Behavioral Healthcare conference, talking
on my favorite topic: AC/DC! No, raising $! #NatCon2011
Sun May 1 11:19:20 PDT 2011

nationalcouncil Participants of #NatCon2011 express their appreciation of Kathryn Power and

#samhsagov.
Sun May 1 11:28:31 PDT 2011

chriswilder www.grantspace.org is a fantastic place to start your fund raising assuming you have
a great program doing vital work (you do). #NatCon2011
Sun May 1 11:28:43 PDT 2011

nationalcouncil Kathryn Powers of #samhsagov states True North: that prevention works,treatment is
effective, and individuals are in recovery.#NatCon2011
Sun May 1 11:58:01 PDT 2011

KerisWithaK Mind-Body-Resiliency includes social networks, good stress management & restful
sleep - Larry Fricks speaking at #NatCon2011 #mentalhealth
Sun May 1 12:17:30 PDT 2011

laura3530 #NatCon2011 Leadership Summit is bringing #mentalhealth #SubstanceAbuse and

#primarycare leaders together to develop integration strategies
Sun May 1 12:39:26 PDT 2011

KerisWithaK "Revolutions begin when people who are defined as problems achieve the power to
redefine the problem" John McKnight. #NatCon2011
Sun May 1 12:55:17 PDT 2011

davidwcovington #NatCon2011 Sharon Wise on trauma & recovery, "The therapeutic value of one
peer helping another is without parallel"
Sun May 1 13:45:59 PDT 2011
davidwcovington #NatCon2011 Just saw Larry Fricks national peer leader; he is hosting a Recovery &
Empowerment Welcome Reception in Edward A/B at 5 pm today
Sun May 1 13:51:33 PDT 2011

davidwcovington #NatCon2011 FQHCs have prioritized peer voice for over 20 years; board
composition requires 51% active, registered clients
Sun May 1 14:06:34 PDT 2011

davidwcovington #NatCon2011 Don Berwick will challenge similar radical shifts in control & power for
"extremist" patient-centered care (Tue General Session)
Sun May 1 14:10:38 PDT 2011

davidwcovington #NatCon2011 Not in San Diego? Don Berwick will live-stream on Tuesday at 8:30
am Pacific time on www.TheNationalCouncil.org
Sun May 1 14:14:06 PDT 2011

laura3530 A Smith talking about #PCMH ...start with a model and then develop the Medicaid
state plan amendment at #NatCon2011
Sun May 1 14:36:39 PDT 2011

davidwcovington #NatCon2011 Beth Filson on Trauma-Informed Relationships: Our simplest

interactions can make a profound impact when we recognize resilience
Sun May 1 14:52:34 PDT 2011

nationalcouncil If u aren't already use #NatCon2011 to follow tips, inspirational quotes, & what's
happening at the conference. The action is ramping up.
Sun May 1 15:04:37 PDT 2011

davidwcovington #NatCon2011 Beth'a mentors, Larry Fricks, Linda Buckner, Ike Powell and Shery
Mead, made her feel "me, too!"
Sun May 1 15:15:03 PDT 2011

davidwcovington #NatCon2011 Filson, "It is no longer enough [for peers] to be 'at the table.'
Reciprocity is equal responsibility for community well-being."
Sun May 1 15:20:46 PDT 2011

davidwcovington #NatCon2011 What works in recovery? Filson says ability to say no w/o threat of
force and showed art, "In restraints we all sound the same."
Sun May 1 15:28:34 PDT 2011

Gilbertchcs The evolution of revolution is contribution. #NatCon2011

Sun May 1 15:29:24 PDT 2011

porndaughter Glad to be at #natcon2011.

Sun May 1 15:43:29 PDT 2011

CHCSBC CHCS Senior Exec Assist Linda Rodriguez on the Company Plane (SW) prepares for
the Nat Council Conf. #NatCon2011 http://yfrog.com/hshc3enj
Sun May 1 16:01:09 PDT 2011

KerisWithaK Wow! free #NatCon2011 app w/conference program, map & much more is great!
Imagine an app like this to navigate commty #mentalhealth systems.
 Sun May 1 16:27:01 PDT 2011

Gilbertchcs Congrats to @melanielane1 on her 1st day tweeting & 1st #NatCon2011, she's in for
a huge treat! Gonna make a huge dif one tweet at a time
Sun May 1 18:05:37 PDT 2011

acluxton I am headed to San Diego for #NatCon2011 for Behavoiral Medicine peeps! It's my
first. Hoping to learn lots and meet some new peeps!
Sun May 1 18:13:44 PDT 2011

kasdbar #NatCon2011 just logging in on twitter to see how it will work for me. Any CT. Twitters
out there? Barry Kasdan
Sun May 1 18:22:57 PDT 2011

philbaumann @kasdbar Hi. Looks like it's working. I'll be at #NatCon2011 Heading there tomorrow.
Cheers!
Sun May 1 18:27:37 PDT 2011

philbaumann @DocForeman OK, - I got the hashtag for the National Council Conference:
#natcon2011 cc: @miller7
Sun May 1 18:28:41 PDT 2011

kasdbar #NatCon2011 when will they start seating in the Elizabeth ballroom for clinton's
presentation?
Sun May 1 18:36:30 PDT 2011

ShareNote @PhilBaumann saw u found the #natcon2011 hashtag thanks for that info! Stop by
our booth if u r n town. We r right at entrance.
Sun May 1 19:06:19 PDT 2011

philbaumann @sharenote OK, hope to see you there. Cheers! #natcon2011

Sun May 1 19:13:34 PDT 2011

ShareNote Anyone at #natcon2011 looking for a simple yet powerful solution for managing data
4 ur organization, join us 4 a demo and dinner on 5/4!
Sun May 1 19:31:28 PDT 2011

nationalcouncil A big day at #NatCon2011. Registration, compelling conversation & information

shared. Thanks to all the tweeters sharing on Twitter!
Sun May 1 19:36:35 PDT 2011

nationalcouncil Linda Rosenburg, CEO, & Pam Hyde, SAMHSA administrator, kick off the conference
at opening reception.#NatCon2011 http://twitpic.com/4s7dtn
Sun May 1 20:30:52 PDT 2011

davidwcovington Saw Dennis Grantham tonight, Sr Editor at Behavioral Healthcare. Visit Booth 903 to
thank Vendome Group for their great work! - #NatCon2011
Sun May 1 23:08:27 PDT 2011

davidwcovington "Are we a specialty field, or so central to healthcare practice that we are integrated as
inseparable partner?" DG in latest BHC #NatCon2011
Sun May 1 23:15:48 PDT 2011
HealthIsSocial Baording for San Diego to #NatCon2011
Mon May 2 4:33:22 PDT 2011

acluxton it's a gorgeous day here! #NatCon2011 Starts and the @echosoftware gang is all in!
Mon May 2 6:54:59 PDT 2011

Gilbertchcs Twitter first : Man liveblogs bin Laden raid 'without knowing it' - Technology & Science
- CBC News http://goo.gl/wl5Nv #NatCon2011
Mon May 2 6:55:33 PDT 2011

nationalcouncil #NatCon2011 is buzzing with President Clinton speaking at 12pmPST today. Hope
to see you there!
Mon May 2 7:22:48 PDT 2011

MyOutcomes MyOutcomes® is at #NatCon2011, booth #307! Come by and see us, and learn more
about our product and meet Lowell Kasden, our Product Manager!
Mon May 2 7:25:14 PDT 2011

nationalcouncil #NatCon2011 kicks off with more participants than ever at almost 3,000. As u can
see. http://twitpic.com/4se7em
Mon May 2 7:57:15 PDT 2011

nationalcouncil #NatCon2011 launches in San Diego with a Broadway-esque performance of The

Water Coolers-Nothing like song and dance to get the day started!
Mon May 2 8:04:16 PDT 2011

nationalcouncil #NatCon2011 Water Coolers Ask: Are you ready to rock?! #NatCon2011
Mon May 2 8:06:00 PDT 2011

KerisWithaK OMG!!! There's an opening song!! At #NatCon2011 - whaaatttt!?!

Mon May 2 8:06:40 PDT 2011

Jeffhurt I am live tweeting from The National Council's annual conference listening to the
Watercoolers. #Natcon2011
Mon May 2 8:09:39 PDT 2011

davidwcovington #NatCon2011 Opening group The Watercoolers sings our acronyms!

Mon May 2 8:10:04 PDT 2011

nationalcouncil @KerisWithaK The Water Coolers bring it to open #NatCon2011. An opening song is
always a good way to start the day! #NatCon2011
Mon May 2 8:10:10 PDT 2011

LAChildGuidance Clinic presents Partnership for School-Based Mental Health at lunch today at
#NatCon2011
Mon May 2 8:18:22 PDT 2011

nationalcouncil CEO Linda Rosenberg says "Being poor, disadvantaged, and ill is not
fashionable...We must be the change." #NatCon2011
 Mon May 2 8:21:05 PDT 2011

Jeffhurt We must be the change in the America that we live says Linda Rosenberg.
#Natcon2011
Mon May 2 8:21:09 PDT 2011

nationalcouncil Linda Rosenburg asks, "What does it mean to Be the Change"? #NatCon2011
Mon May 2 8:22:08 PDT 2011

nationalcouncil Linda Rosenburg says "We need to be there when people need us the most"
#NatCon2011
Mon May 2 8:23:15 PDT 2011

Jeffhurt We need to be there when people need us most says Linda Rosenberg.
#Natcon2011
Mon May 2 8:23:37 PDT 2011

davidwcovington #NatCon2011 Linda's "Be the Change" Fundamental #1 is Open Access -

Communicate "We are there for you!"
Mon May 2 8:24:32 PDT 2011

nationalcouncil Linda asks "Are you a hope giver, or a hope stealer?" #NatCon2011
Mon May 2 8:24:33 PDT 2011

Jeffhurt Are you a hpoe giver or a hope stealer says Linda Rosenberg. Be a hope giver.
#Natcon2011
Mon May 2 8:25:06 PDT 2011

nationalcouncil National Council CEO Linda Rosenberg speaks to a rapt audience with a sign
interpreter at her side to include our whole audience #NatCon2011
Mon May 2 8:26:24 PDT 2011

Jeffhurt Hope is a simple gift that is free to give and priceless to receive says Linda
Rosenberg. #Natcon2011
Mon May 2 8:26:50 PDT 2011

nationalcouncil We must acknowledge that the people we serve have experienced severe trauma.
#NatCon2011
Mon May 2 8:28:12 PDT 2011

nationalcouncil It is now considered to be a near universal experience of people with behavioral

health disorders #NatCon2011
Mon May 2 8:28:21 PDT 2011

nationalcouncil Asking "What happened?" instead of "What's wrong with you?" is a simple change.
#NatCon2011
Mon May 2 8:28:42 PDT 2011

acluxton "Health IT is the cornerstone of coordinated care" #NatCon2011

Mon May 2 8:31:24 PDT 2011
acluxton "last week Grand Lakes became the first beh med to receive MU funds" And they did
it w/ @echosoftware ! #NatCon2011
Mon May 2 8:33:30 PDT 2011

nationalcouncil Patrick Lencioni, CEO Linda Rosenberg, and board chair Bill Kyles at #NatCon2011
Town Hall. http://twitpic.com/4sem5d
Mon May 2 8:33:37 PDT 2011

acluxton "we must build on the gains we have made" #NatCon2011

Mon May 2 8:34:02 PDT 2011

davidwcovington #NatCon2011 Linda says we must bring "employment parity" to the behavioral health
workforce
Mon May 2 8:34:33 PDT 2011

nationalcouncil A social worker earns less than a fast food manager. Have you seen the new
Behavioral Health Care survey? http://bit.ly/g57Z3G #NatCon2011
Mon May 2 8:36:50 PDT 2011

davidwcovington #NatCon2011 National Council's SAMHSA HRSA Center for Integrated Health
Solutions focuses on bi-directional care, and integration everywhere
Mon May 2 8:40:44 PDT 2011

nationalcouncil Linda Rosenberg ends her opening on a hopeful note: Luck is truly where
preparation meets opportunity #NatCon2011
Mon May 2 8:43:14 PDT 2011

cherylholt Linda Rosenberg: To be the change we wish to see we must follow our
values.#NatCon2011
Mon May 2 8:43:17 PDT 2011

nationalcouncil Patrick Lencioni, author of The Five Dysfunctions of a Team, begins his talk and
shares he has obsessive-compulsive disorder. #NatCon2011
Mon May 2 8:44:43 PDT 2011

qualifacts Excited to be at #NatCon2011! Attendees, what are you most looking forward to at
the conference?
Mon May 2 8:46:03 PDT 2011

echosoftware so...interested in those #MUfunds meaningful use dollars that grand Lake rcvd? Join
our lunch n learn today! #NatCon2011
Mon May 2 8:46:22 PDT 2011

nationalcouncil Patrick Lencioni: "I believe the most important things in life are really simple to
understand, but hard to do." #NatCon2011
Mon May 2 8:46:36 PDT 2011

nationalcouncil The first 3 people to ask questions during Patrick Lencioni's talk will get a book! #1
has already been asked! #NatCon2011
Mon May 2 8:47:11 PDT 2011

echosoftware @nationalcouncil #NatCon2011 aren't we all a little bit OCD / ADD? I mean
sometimes there is a moment...oohhh sparkles!
Mon May 2 8:47:35 PDT 2011
nationalcouncil Patrick is writing a book called (right now) "The Great Untapped Advantage". A free
book will go to everyone in the audience. #NatCon2011
Mon May 2 8:49:16 PDT 2011

crowdcompass have questions about the #NatCon2011 app?Stop by the @CrowdCompass info
desk near registration. please RT
Mon May 2 8:50:58 PDT 2011

nationalcouncil 2 Requirements for Success: 1) That org has to be smart-strategy, marketing, finance,
technology. #NatCon2011
Mon May 2 8:51:43 PDT 2011

nationalcouncil and 2) Healthy (minimal politics, minimal confusion, high morale, high productivity,
low turnover) #NatCon2011
Mon May 2 8:52:58 PDT 2011

nationalcouncil 2nd audience Q: How do you handle politics in a community mental health org? A:
Hell if I know! LOL! #NatCon2011
Mon May 2 8:54:27 PDT 2011

nationalcouncil Churches and Health care orgs are the hungriest for his materials since they
understand the importance of being healthy. #NatCon2011
Mon May 2 8:55:28 PDT 2011

cherylholt Patrick Lencioni: People need to be reminded more than they need to be instructed.
#NatCon2011
Mon May 2 8:55:34 PDT 2011

nationalcouncil Patrick Lencioni: Chick-Fil-A and Southwest Airlines stand head above shoulders in
Health so they tap into all that knowledge. #NatCon2011
Mon May 2 8:57:46 PDT 2011

cherylholt Patrick Lencioni: If Congress was full of doctors rather than lawyers we would be
having legal reform vs healthcare reform #NatCon2011
Mon May 2 8:58:59 PDT 2011

davidwcovington #NatCon2011 Linda gives a shout out to Jeannie Campbell and the entire National
Council team for outstanding conference preparation
Mon May 2 8:59:32 PDT 2011

davidwcovington #NatCon2011 Patrick Lencioni says "Leaders have to run the risk of over-
communicating"
Mon May 2 9:02:10 PDT 2011

nationalcouncil Healthy=Cohesive Leadership Team; Create organizational clarity; Over-

Communicate Clarity; Build human systems. #NatCon2011
Mon May 2 9:02:34 PDT 2011

cherylholt Patrick Lencioni: We have to run the risk of over-communicating the message to get
the message across. #NatCon2011
Mon May 2 9:02:45 PDT 2011
cherylholt Patrick Lencioni: Vulnerably-based trust is what makes a team great. #NatCon2011
Mon May 2 9:07:29 PDT 2011

davidwcovington #NatCon2011 Lencioni: "Vulnerability-based trust in a team means being able to say
I was wrong or you had a great idea."
Mon May 2 9:09:12 PDT 2011

davidwcovington #NatCon2011 Lencioni says the role of the leader is to go first; establishing trust by
genuinely admitting mistakes
Mon May 2 9:17:45 PDT 2011

laura3530 Great presentation by Patrick Lencioni author of The 5 dysfunctions of a team at

#NatCon2011
Mon May 2 9:21:09 PDT 2011

acluxton Conflict is good. Pursuit of truth for best possible answer. #NatCon2011
Mon May 2 9:25:05 PDT 2011

cherylholt Patrick Lencioni: Conflict and discomfort are good for teams...conflict without trust is
politics. Avoiding conflict is not good #NatCon2011
Mon May 2 9:27:19 PDT 2011

echosoftware Not disagreeing with an idea can ferment into opinion about the person.
#NatCon2011
Mon May 2 9:31:02 PDT 2011

echosoftware When people don't weigh in, they don't buy in. But consensus is not necessary either.
#NatCon2011
Mon May 2 9:32:46 PDT 2011

davidwcovington #NatCon2011 Lencioni: "Conflict is a really good thing; the open, productive,
uncomfortable pursuit together of the best solutions."
Mon May 2 9:39:09 PDT 2011

nationalcouncil President Clinton speaks at #NatCon2011 today at noon. Get there early reserve
your seat as we rsold out! http://twitpic.com/4sfhor
Mon May 2 9:50:33 PDT 2011

dianapackech #NatCon2011 great opening session w/Patrick Lencioni! going to be a great day @ a
great conference!
Mon May 2 10:08:04 PDT 2011

davidwcovington #NatCon2011 Charlie Curie "What are Mngd Care Companies Planning?" "How do
we deal w/ collision of healthcare reform & state budget crises?"
Mon May 2 10:16:36 PDT 2011

HMCArchitects Today at #NatCon2011: #Planetree, A Model for Improving the Patient-Centered

Healthcare Experience http://ow.ly/4LgDw
Mon May 2 10:17:05 PDT 2011

nationalcouncil New Directions in Addictions and Mental Health Services Explored at National
Council Conference http://ow.ly/4LlZQ #NatCon2011
 Mon May 2 10:18:35 PDT 2011

Gilbertchcs Social media workshop at #NatCon2011 packed, is overflow a sign of new trends,
new culture?
Mon May 2 10:25:17 PDT 2011

nationalcouncil @Gilbertchcs It sure is! All of the above, we'd guess. New opportunities to further
support serve our communities. #NatCon2011
Mon May 2 10:26:54 PDT 2011

DePaulPDX Thanks @monicaoss for a great training yesterday! Came away with some insightful
new ideas. #NatCon2011
Mon May 2 10:32:14 PDT 2011

nationalcouncil @dianapackech We agree, it's going to be a great day and a great conference.
Welcome! #NatCon2011
Mon May 2 10:34:17 PDT 2011

davidwcovington #NatCon2011 Future directions? Anne McCabe of Magellan Health Services says
we must continue building out the consumer movement
Mon May 2 10:40:25 PDT 2011

KerisWithaK Great session at #NatCon2011 on social media. Ppl w/#mentalhealth issues DO use
computers, smartphones & other social media 4 wellness!
Mon May 2 10:44:39 PDT 2011

davidwcovington #NatCon2011 Discussion of "Carve-out" concept - Tim Murphy of Beacon says we

must preserve the safety net and continue to prioritize BH
Mon May 2 10:47:25 PDT 2011

davidwcovington #NatCon2011 Coordination of care? Andrew Sekel of Optum describes a single view
of the record bridging systems, BH, PC, pharmacy, labs, etc.
Mon May 2 10:53:13 PDT 2011

nationalcouncil Dr. Clark shares methods 4 online communication w/ consumers using

@netsmarttech. U can find out more at Exhibition Hall. #NatCon2011
Mon May 2 10:57:33 PDT 2011

davidwcovington #NatCon2011 John Tadich of Value Options on CA's failed attempt to further reduce
FFS rates. "Future is capitation; re-engineered systems"
Mon May 2 10:59:53 PDT 2011

nationalcouncil In social media workshop with @netsmarttech: Clinical Practice needs to catch up
with technology. #NatCon2011
Mon May 2 11:01:02 PDT 2011

writeyourvision “@nationalcouncil: In social media workshop with @netsmarttech: Clinical Practice

needs to catch up with technology. #NatCon2011”
Mon May 2 11:10:47 PDT 2011

porndaughter Waiting for Bill Clinton to speak at #natcon2011. I'll post pics. #usguys.
Mon May 2 11:22:58 PDT 2011
ShareNote #BillClinton about to speak at #natcon2011 -- thousands in attendance! Come to our
booth following the session #sharenote
Mon May 2 11:30:57 PDT 2011

dianapackech waiting for President Clinton @ #NatCon2011 wild room!

Mon May 2 11:33:24 PDT 2011

nationalcouncil We will be tweeting live from President Clinton's speech starting at noonPST. Stay
tuned! #NatCon2011
Mon May 2 11:37:32 PDT 2011

Jeffhurt The crowd started gathering 90 mins before President Clinton starts speaking. Wow,
they want to hear from him! #Natcon2011
Mon May 2 11:37:38 PDT 2011

KerisWithaK Bill Clinton speaking at #NatCon2011 . http://twitpic.com/4sgoxf

Mon May 2 11:54:48 PDT 2011

echosoftware Prez. Bill Clinton is in the house!! #NatCon2011 http://t.co/sgBjTzV

Mon May 2 11:57:39 PDT 2011

nationalcouncil #NatCon2011 President Clinton begins his speech with every seat filled.
http://twitpic.com/4sgq2g
Mon May 2 11:58:08 PDT 2011

ehana President Bill Clinton is on point supporting mental health. http://ow.ly/i/b3ri

#natcon2011
Mon May 2 11:58:41 PDT 2011

LAChildGuidance At #NatCon2011 in #SanDiego #BillClinton contrasts #BinLaden with those

committed to saving lives. Bravo! http://t.co/SEoTe8L
Mon May 2 11:59:49 PDT 2011

trinitymanning #BillClinton just took the stage at #natcon2011!! Trying 2 correlate mental hlth w/the
greater good of US http://t.co/7L3qNXj
Mon May 2 12:00:03 PDT 2011

theNCRG We're ready to read the live-tweeting from @nationalcouncil for former Pres. Clinton's
talk. #NatCon2011
Mon May 2 12:02:11 PDT 2011

nationalcouncil #NatCon2011 President Clinton says 'people r dying to know how to make a
difference.' followed by a round of applause.
Mon May 2 12:02:52 PDT 2011

nationalcouncil Clinton says 'I want to live in a world where our differences r important but r common
humanity is more important.#NatCon2011'
Mon May 2 12:05:05 PDT 2011

echosoftware Don't forget our lunch'n'learn, Tech Learning Center, #NatCon2011 #MU
http://t.co/gegSL7Y
 Mon May 2 12:08:38 PDT 2011

davidwcovington #NatCon2011 Bill Clinton on "Embracing Our Humanity:" "This is achieved when we
share both the burdens and the opportunities of the world"
Mon May 2 12:09:39 PDT 2011

writeyourvision #NatCon2011 listening to Pres Clinton 'the world is profoundly unequal for the poor'
@cenpatico #MHSA http://t.co/JNL795a
Mon May 2 12:11:32 PDT 2011

nationalcouncil President Clinton says that our differences are important but our common humanity is
more important. #NatCon2011
Mon May 2 12:13:03 PDT 2011

nationalcouncil The growth model we have is not sustainable b/c of climate change.Some people
dispute that but almost all of them live in US! #NatCon2011
Mon May 2 12:14:40 PDT 2011

nationalcouncil Clinton acknowledges the death of Osama Bin Laden and weaves thoughts into his
speech. That's quick thinking! #NatCon2011
Mon May 2 12:16:14 PDT 2011

nationalcouncil Clinton "Will this reduce inequality & instability? If it will, then I will support that.
Everyone needs a framework like that." #NatCon2011
Mon May 2 12:18:54 PDT 2011

nationalcouncil "Empowerment is one of the forces of interdependence." #NatCon2011

Mon May 2 12:19:21 PDT 2011

Jeffhurt Questions to use as filter: will this reduce inequality and instability? If it does I'll
support it says President Clinton. #Natcon2011
Mon May 2 12:19:39 PDT 2011

nationalcouncil "Every time you save the human potential of one person there is a ripple of hope that
goes across the country" #NatCon2011
Mon May 2 12:20:22 PDT 2011

Jeffhurt Every time U save someone or help them improve their lives, U create a ripple of
hope that goes across the world says Clinton #Natcon2011
Mon May 2 12:21:00 PDT 2011

davidwcovington #NatCon2011 Bill Clinton on his framework for good ideas: Interdependence is key.
What increases equality, stability and sustainability?
Mon May 2 12:21:07 PDT 2011

nationalcouncil "Intelligence and creativity is evenly distributed, but opportunities aren't"

#NatCon2011
Mon May 2 12:21:25 PDT 2011

AnnieDC1 @nationalcouncil #NatCon2011

Mon May 2 12:21:26 PDT 2011
nationalcouncil Clinton "If you go back to the whole history of civilizations and look at their undoing, it
was that their systems became rigid" #NatCon2011
Mon May 2 12:30:45 PDT 2011

nationalcouncil ...That's what America faces. #NatCon2011

Mon May 2 12:31:06 PDT 2011

nationalcouncil If you ask the wrong question you CAN*T get the right answer. #NatCon2011
Mon May 2 12:32:26 PDT 2011

Jeffhurt Asking the wrong question means you cannot even have a good debate says
President Clinton #Natcon2011
Mon May 2 12:32:47 PDT 2011

nationalcouncil Rapt audience attentive, courteous, and engaged with President Clinton.
#NatCon2011
Mon May 2 12:33:02 PDT 2011

nationalcouncil America went from being stakeholder country to shareholder country and continues
to do so says President Clinton #NatCon2011
Mon May 2 12:35:27 PDT 2011

nationalcouncil The countries that r doing well have public policy & private management that r more
stakeholder-driven says Clinton #NatCon2011
Mon May 2 12:43:21 PDT 2011

nationalcouncil Is your organization more stakeholder or shareholder-driven? #NatCon2011

Mon May 2 12:44:09 PDT 2011

nationalcouncil President Clinton keeps the audience enthralled, laughing, and captivated.
#NatCon2011
Mon May 2 12:46:14 PDT 2011

davidwcovington #NatCon2011 Pres. Clinton on stories of companies focused on stakeholders,

minimal infrastructure with common endeavor of shared sacrifice.
Mon May 2 12:49:03 PDT 2011

nationalcouncil We American's need a reform in the public and private sectors, and the government
is not always right, says Clinton #NatCon2011
Mon May 2 12:57:28 PDT 2011

nationalcouncil I'm not for anything that undermines shared opportunities and shared prosperity says
Clinton #NatCon2011
Mon May 2 12:58:46 PDT 2011

Gilbertchcs You can't get the right answer if you ask the wrong question. President Clinton
#NatCon2011
Mon May 2 12:59:44 PDT 2011

nationalcouncil I would urge you in this time where I am convinced the debate is wrongly structured...
 #NatCon2011
Mon May 2 13:00:00 PDT 2011

nationalcouncil ..to go home & try 2 talk 2 people about importance of trying 2 find ways 2 be effective
on public problems as private citizens #NatCon2011
Mon May 2 13:00:46 PDT 2011

nationalcouncil This is part of building up our positive forces of interdependence, that's who you are r
me. And I want you to be able to do it. #NatCon2011
Mon May 2 13:04:06 PDT 2011

nationalcouncil Clinton wraps on a powerful note and Linda begins the Q and A. Thanks for being a
part of this live tweeting! #NatCon2011
Mon May 2 13:04:32 PDT 2011

cherylholt President Bill Clinton delivers a very inspirational talk to nearly 3K community
#behavioralhealth providers in San Diego. #NatCon2011
Mon May 2 13:17:38 PDT 2011

cherylholt President Bill Clinton encouraging everyone to attend the National Councili's Hill Day
7/19-20 in Washington DC #NatCon2011
Mon May 2 13:24:27 PDT 2011

LAChildGuidance Eric Inouye presents our @RWJF funded school-based "3R's" program now at
#NatCon2011 http://t.co/CM88STq
Mon May 2 13:35:27 PDT 2011

echosoftware Still time to join us in Tech Learning Center, Manchester Foyer, for lunch n learn
about tech!! Its the wave of the future! #NatCon2011
Mon May 2 13:38:14 PDT 2011

davidwcovington #NatCon2011 Dr. Thomas Joiner is speaking on our Myths about Suicide, ones that
actively interfere with compassion and understanding
Mon May 2 14:20:38 PDT 2011

nationalcouncil Linda Rosenberg quotes Pam Hyde "It is what we have in common, not what we
disagree on, that makes us strong as a field" #NatCon2011
Mon May 2 14:20:54 PDT 2011

nationalcouncil Pam Hyde, administrator of @SAMHSA begins her Thought Leader Session by
asking for questions and also input from the audience. #NatCon2011
Mon May 2 14:21:53 PDT 2011

nationalcouncil How do we all as a speciality system survive in an incredibly changing environment?

Asks Pam Hyde of @samhsagov #NatCon2011
Mon May 2 14:23:27 PDT 2011

davidwcovington #NatCon2011 Dr. Joiner's interpersonal theory of suicide requires 3 elements:

perception of burdensomeness, loneliness & acquired capability
Mon May 2 14:26:37 PDT 2011

nationalcouncil Grab a smoothie at the smoothie demo table by registration. Yum! #NatCon2011
http://twitpic.com/4si1yz
Mon May 2 14:29:04 PDT 2011
nationalcouncil We r trying 2 go 2 a system focusing on efficiency, effectiveness + quality care. The
paradigm is going to b different says Hyde #NatCon2011
Mon May 2 14:30:01 PDT 2011

davidwcovington #NatCon2011 Joiner's acquired capability is the courage to overcome our natural &
powerful fear of death and the competency to carry it out
Mon May 2 14:30:56 PDT 2011

davidwcovington #NatCon2011 Joiner says stigma about suicide is made of fear and ignorance. Fear
of death is healthy and we want to keep it...
Mon May 2 14:35:55 PDT 2011

davidwcovington #NatCon2011 ... But we want to rid out the myths about suicide, that there is
cowardice, weakness, selfishness or impulsivity.
Mon May 2 14:37:41 PDT 2011

davidwcovington #NatCon2011 Dr. Thomas Joiner's Myths About Suicide session is packed, over 20
standing in the rear!
Mon May 2 14:41:19 PDT 2011

nationalcouncil Medicaid is driver of behav. healthcare delivery; how we influence it at state/ fed
levels will have big impact on us @samhsagov #NatCon2011
Mon May 2 14:45:05 PDT 2011

cherylholt Pam Hyde: Affordable Care Act to drive incresed focus on coordination between
#primarycare and specialty #behavioralhealth care #NatCon2011
Mon May 2 14:45:42 PDT 2011

davidwcovington #NatCon2011 Joiner is tackling the myth that suicide is impulsive, that a person can
kill themselves on the spur of the moment, on a whim.
Mon May 2 14:55:20 PDT 2011

nationalcouncil In the midst of rapid change, staying focused is one of the most important things we
can do says Pam Hyde @samhsagov #NatCon2011
Mon May 2 15:00:02 PDT 2011

nationalcouncil We're trying to think less about how the money comes to us and more about how the
people come to us says Pam Hyde @samhsagov #NatCon2011
Mon May 2 15:01:24 PDT 2011

nationalcouncil Co-occurring disorders should now be an expectation says Pam Hyde @samhsagov
#NatCon2011
Mon May 2 15:03:40 PDT 2011

nationalcouncil Are our systems helping an individual get to recovery? If they are not then something
is wrong says Hyde @samhsagov #NatCon2011
Mon May 2 15:07:49 PDT 2011

nationalcouncil Pam Hyde @samhsagov speaks at #NatCon2011 http://twitpic.com/4sifu5

Mon May 2 15:10:29 PDT 2011
nationalcouncil If u haven't already stop by the exhibition hall. It's a beehive of activity. #NatCon2011
http://twitpic.com/4siju9
Mon May 2 15:22:29 PDT 2011

writeyourvision “@nationalcouncil: #NatCon2011 President Clinton says 'people r dying to know how
to make a difference.' @cenpatico #MHSA
Mon May 2 15:33:42 PDT 2011

nationalcouncil #NatCon2011 takeaway of the day is the difference between shareholders and
stakeholders. What do u think r system should b?
Mon May 2 19:23:26 PDT 2011

porndaughter Bill Clinton at #natcon2011. Not the best shot but bhearing him speak was great.
#usguys. http://t.co/Znv4o2k
Mon May 2 19:52:56 PDT 2011

cherylholt President Clinton:"Every time you save the human potential of one person there is a
ripple of hope that goes across the country" #NatCon2011
Mon May 2 22:44:32 PDT 2011

Gilbertchcs Never look back unless you are planning to go that way. Henry David Thoreau.
#NatCon2011
Tue May 3 6:08:18 PDT 2011

nationalcouncil Be sure to browse through the sessions and workshops that are in store for Day 2 of
#NatCon2011: http://ow.ly/4M3oc
Tue May 3 7:26:56 PDT 2011

nationalcouncil Today is another big day. Don Berwick at 8:30am, a film festival thru the day, & an ice
cream social at 2pm. Fascinating & fun! #NatCon2011
Tue May 3 7:57:34 PDT 2011

nationalcouncil We're live tweeting from the General Session with Don Berwick. The Water Coolers
kick it off once again with a song & and dance #NatCon2011
Tue May 3 8:36:29 PDT 2011

nationalcouncil The Water Coolers have snagged two audience members and are torturing-no-I
mean, playing a game with them. Lame team building! #NatCon2011
Tue May 3 8:37:49 PDT 2011

nationalcouncil First Q: How may conferences have their been prior to the 41st? Shellee wins! A: 40!
#NatCon2011
Tue May 3 8:38:47 PDT 2011

nationalcouncil The audience is full of laughter and giggles as The Water Coolers lead an audience
member in singing. LOTS of applause! #NatCon2011
Tue May 3 8:40:22 PDT 2011

nationalcouncil Next game show Q Round Two: In what city does 41st National Council Conference
take place? A: San Diego. Noel gets it! #NatCon2011
Tue May 3 8:41:19 PDT 2011

nationalcouncil Audience member, Shellee, plays role of rock star drummer. Audience will count to
six. Ready? And..go! #NatCon2011
 Tue May 3 8:42:10 PDT 2011

HealthIsSocial would anybody at #NatCon2011 have a macbook dongle I could use tomorrow
(Wed) morning? I'll give you a hug!
Tue May 3 8:44:07 PDT 2011

nationalcouncil Catch our conference photo galleries on Facebook. And add your own!
http://on.fb.me/cIrThl #NatCon2011
Tue May 3 8:50:04 PDT 2011

nationalcouncil The Water Coolers wrap up in harmony (pun intended!) and welcome Linda
Rosenberg to the stage. #NatCon2011
Tue May 3 8:51:11 PDT 2011

nationalcouncil Linda starts with a thank you to the National Council staff. #NatCon2011
Tue May 3 8:52:15 PDT 2011

HealthIsSocial Dr. Berwick is now coming up at #natcon2011 #mdchat

Tue May 3 8:53:35 PDT 2011

ehana "I promise you a song about payment regulations and having Don Berwick as a
speaker was a coincidence" only at #natcon2011
Tue May 3 8:53:45 PDT 2011

nationalcouncil The Water Coolers warm up the Gen Session with a game show and audience
participants Shellee & Noel #NatCon2011 http://twitpic.com/4susdy
Tue May 3 8:53:59 PDT 2011

nationalcouncil Don Berwick takes the stage with his talk on "Extremist for Patient-Centered Care"
and thanks Pam Hyde @samhsagov for the invite #NatCon2011
Tue May 3 8:55:22 PDT 2011

nationalcouncil Berwick, a pediatrician, begins with a story about a black teenager he treated who
had leukemia. The audience is in a hush. #NatCon2011
Tue May 3 8:57:14 PDT 2011

nationalcouncil His leukemia was cured from a miracle of medicine, he died from something far more
dangerous. #NatCon2011
Tue May 3 9:00:55 PDT 2011

nationalcouncil It's not just depression or substance abuse, poverty or inequity, but all of the above.
#NatCon2011
Tue May 3 9:01:00 PDT 2011

ehana CMS head Dr. Berwick starts w/ a moving story of the need for integrated behavioral
care #natcon2011 http://ow.ly/i/b5Ke
Tue May 3 9:01:13 PDT 2011

nationalcouncil #Behavioralhealth and #healthcare are absolutely wedded. I am with you.

#NatCon2011
Tue May 3 9:01:21 PDT 2011
nationalcouncil Don Berwick's priority is implementing the #AffordableCareAct but his passion
remains his Triple Aim... #NatCon2011
Tue May 3 9:04:10 PDT 2011

nationalcouncil ...better care for individuals, better health for populations, and reduced per-capita
costs. #NatCon2011
Tue May 3 9:04:47 PDT 2011

nationalcouncil Berwick states his aim: better care, better health, lower cost. Met w/ round of
applause #NatCon2011 http://twitpic.com/4suya8
Tue May 3 9:07:51 PDT 2011

ehana Dr. Berwick providing an overview of the ACA: "an on-ramp to healthcare excellence"
#natcon2011
Tue May 3 9:08:06 PDT 2011

LAChildGuidance Don Berwick at #NatCon2011 "If we don't improve the system of care, we can not
afford the system of care."
Tue May 3 9:08:14 PDT 2011

laura3530 #NatCon2011 the #ACA is an on-ramp to quality if we decide to make it so.

Tue May 3 9:08:22 PDT 2011

nationalcouncil No one has in his or her hands the way 2 change #healthcare that can only b done
together. Partnering is everything says Berwick #NatCon2011
Tue May 3 9:10:27 PDT 2011

nationalcouncil You r critical because u give the care & r effected by the decisions we make. You r
the only pathway to better care says Berwick #NatCon2011
Tue May 3 9:11:08 PDT 2011

nationalcouncil Berwick: It is through you and your willingness to engage that we find the hope.
#NatCon2011
Tue May 3 9:11:24 PDT 2011

cherylholt Don Berwick: If we don't improve the system of care we cannot afford the system of
care #NatCon2011
Tue May 3 9:13:34 PDT 2011

chriswilder Surrounded by experts in behavioral health, I bet someone here can explain
Americans' desire to party over Bin Laden's death. #NatCon2011
Tue May 3 9:13:39 PDT 2011

cherylholt Don Berwick: Partnering is everything. Together we can change #healthcare.

#NatCon2011
Tue May 3 9:17:30 PDT 2011

ehana The Medicare/Medicaid Innovation Center sounds awesome. Highly empowered.

Berwick is excited. #natcon2011
Tue May 3 9:18:07 PDT 2011
davidwcovington #NatCon2011 Berwick highlights Accountable Care Organizations, Center for
Innovation and Dual-Eligible Projects as important new initiatives
Tue May 3 9:19:01 PDT 2011

nationalcouncil Patient safety is of enormous importance; there is evidence that people get hurt by
the system that seeks 2 help them-Berwick #NatCon2011
Tue May 3 9:19:58 PDT 2011

davidwcovington #NatCon2011 Berwick's top priorities: 1) more effective care, 2) coordinated,

seamless care over time and 3) healthy communities
Tue May 3 9:22:31 PDT 2011

nationalcouncil What it takes is will. We need the ideas. We have 2 know how success happens &
bring it to scale. It's making the best the norm. #NatCon2011
Tue May 3 9:24:22 PDT 2011

nationalcouncil It's time for our country to make excellence the norm and make the best care the only
care says Berwick #NatCon2011
Tue May 3 9:25:10 PDT 2011

nationalcouncil Berwick ends with: Iʼm for change, and it appears, so are you. Lets do this together.
#NatCon2011
Tue May 3 9:25:24 PDT 2011

davidwcovington #NatCon2011 Berwick challenges us to make excellence the norm; take what we
know and understand to work and take it to scale
Tue May 3 9:25:38 PDT 2011

nationalcouncil Thanks 4 following the live tweet chat. Keep up all the twitter chatter, its great to hear
what's going on in different sessions #NatCon2011
Tue May 3 9:26:12 PDT 2011

chm68 #NatCon2011
Tue May 3 9:26:34 PDT 2011

chriswilder #Natcon2011 I am told that FB blocks msgs containing words like rape. Let's
see...important for rape crisis professionals, etc.
Tue May 3 9:56:19 PDT 2011

nationalcouncil Where r u headed? Try an IdeaTalk w/ Dr. Carl Clark: Creating a Wellness Culture or
a workshop like Holding the CEO Accountable #NatCon2011
Tue May 3 9:57:16 PDT 2011

HealthIsSocial @chriswilder Good point re: rape crisis professionals. If that's true, FB will need a way
to manage. #natcon2011
Tue May 3 9:58:25 PDT 2011

chriswilder #NatCon2011 nope...words like rape are not blocked.

Tue May 3 9:59:53 PDT 2011

KerisWithaK Ken Minkoff, MD giving us the "hope challenge" - we must be in the hope business.
#NatCon2011
Tue May 3 10:24:43 PDT 2011
nationalcouncil Did u catch the WaterCoolers in the morning session w/ Don Berwick on patient-
centered #healthcare? LOL! http://on.fb.me/kmLdNL #NatCon2011
Tue May 3 10:26:47 PDT 2011

KerisWithaK "complexity is an expectation not an exception" integrated care should meet the
complexity. Ken Minkoff- #NatCon2011
Tue May 3 10:27:16 PDT 2011

Gilbertchcs 41 billion thank yous to #NatCon2011 's Courney Young for expert socoal media
solutioning and encouragement !!!
Tue May 3 10:38:28 PDT 2011

steveramsland Berwick at #NatCon2011: Phase 1 of ACA is about coverage, about justice.

Tue May 3 10:50:14 PDT 2011

KerisWithaK Strength based language shift = "chronically successful" rather than "chronically
relapsing". Luv it!! #NatCon2011
Tue May 3 10:52:13 PDT 2011

LAChildGuidance Funny & informative presentation on fundraising using social media by @chriswilder
from @vmcfoundation at #NatCon2011 - great job!
Tue May 3 11:02:46 PDT 2011

CHCSBC Aattending the 1st #NatCon2011 IdealTalks a la TED Talks. Great success,
Congratulations to all. Solid Gold - 15 minutes at a time.
Tue May 3 11:04:07 PDT 2011

echosoftware Meaningful Use #MU questions? We've got answers and #certified software that has
gotten result$ for customers! Stop by our booth #NatCon2011
Tue May 3 11:15:07 PDT 2011

CHCSBC Dalia Dinerson, NW Clinic Administrator wins an Apple iPad from Anasazi Software
at #NatCon2011 http://plixi.com/p/98421001
Tue May 3 12:33:57 PDT 2011

nationalcouncil Have you seen our photo galleries on Facebook? C which of your friends are there
and add your own photos! http://on.fb.me/lXt3KG #NatCon2011
Tue May 3 12:42:28 PDT 2011

nationalcouncil A National Council bird told me that it might b a good idea 2 b in the LaTrienta Foyer
(at reg) at 12:45pm. I wonder why??? #NatCon2011
Tue May 3 12:43:46 PDT 2011

cherylholt Guilty Except for Insanity, a documentary about Oregon State Hospital, contrasts
current tx w/ One Flew Over the Cuckoo's Nest #NatCon2011
Tue May 3 12:47:54 PDT 2011

nationalcouncil Flash mob!!!! In La Trienta foyer! LOTS of clapping! #NatCon2011

Tue May 3 12:49:58 PDT 2011
nationalcouncil JOIN US IN TH FLASH MOB! #NatCon2011
Tue May 3 12:50:11 PDT 2011

nationalcouncil Flash mob! #NatCon2011 http://twitpic.com/4sx884

Tue May 3 12:54:54 PDT 2011

ShareNote Text 100 to 55678 to vote for the OnceLogix ShareNote.com booth at #natcon2011
as best in show!!
Tue May 3 13:04:17 PDT 2011

davidwcovington #NatCon2011 Harold Urschel: There have been really significant gains in the
science of addiction and the brain
Tue May 3 13:23:53 PDT 2011

qualifacts Congrats to @NelsonWBurns, Crossroads Behavioral Health and all Awards of

Excellence honorees #NatCon2011
Tue May 3 13:28:10 PDT 2011

davidwcovington #NatCon2011 Urschel says many Primary Care Physicians still see addiction as a
moral weakness or sin - huge stigma
Tue May 3 13:44:12 PDT 2011

davidwcovington #NatCon2011 Urschel: Effective addiction treatment requires talking therapy,

pharmacology and wellness/nutrition
Tue May 3 13:46:49 PDT 2011

davidwcovington #NatCon2011 Urschel showed brain scans where addiction prompts visible
activation simply from a photograph of alcohol
Tue May 3 13:48:42 PDT 2011

davidwcovington #NatCon2011 "The organs of diabetes, heart disease and asthma are clear; the
organ of addiction is the brain" (Urschel)
Tue May 3 13:50:08 PDT 2011

davidwcovington #NatCon2011 A Vivitrol Extended Release injection means the person cannot
become intoxicated from alcohol for 30 days; a real respite
Tue May 3 13:54:13 PDT 2011

cherylholt The Expo Hall is the place to be at 2:15...you won't want to miss it! #NatCon2011
Tue May 3 13:56:10 PDT 2011

davidwcovington #NatCon2011 One excuse is "Dr Urschel, I don't want to put anything in my body that
will hurt me." :)
Tue May 3 13:56:17 PDT 2011

ShareNote #ShareNote wins 2011 National Council Mental Health conference Best of Show!!
#natcon2011
Tue May 3 14:39:28 PDT 2011

cherylholt Dale Jarvis: TRIPLE AIM = 1. Better Health for Population, 2. Better Care for
Individuals, 3. Reduced Costs #NatCon2011
Tue May 3 14:46:34 PDT 2011
crowdcompass Flash Mob your conference like #NatCon2011 http://t.co/YW6bn9b @MatthewDR
@nationalcouncil @JeffHurt
Tue May 3 14:48:03 PDT 2011

matthewdr Flash Mob your conference like #NatCon2011 http://t.co/YW6bn9b @CrowdCompass

@nationalcouncil @JeffHurt
Tue May 3 14:48:36 PDT 2011

davidwcovington #NatCon2011 Mayo Clinic on Social Media Success (Kathy Barbour) - She uses a
flip phone and posts to YouTube. "It's all about being timely."
Tue May 3 14:58:06 PDT 2011

CHCSBC Congratulations to all Excellence Awardees at the National Council 's Mental Health
and Addictions Conference. #NatCon2011
Tue May 3 14:59:12 PDT 2011

cherylholt The HIGHLIGHT of the National Council 41st MentalHealth and Addictions
Conference and Expo in San Diego: http://t.co/YW6bn9b #NatCon2011
Tue May 3 15:03:56 PDT 2011

Gilbertchcs Judge a man on how he reacts to failure, not success. Martin Luther King
#NatCon2011
Tue May 3 15:04:14 PDT 2011

nationalcouncil If u missed the National Council flash mob catch it on r Facebook page. Thanks 2
@CrowdCompass @matthewdr http://on.fb.me/cIrThl #NatCon2011
Tue May 3 15:06:50 PDT 2011

nationalcouncil @cherylholt Such sweet support! Glad you could b at the conference & that u enjoyed
the flash mob. See you next year in Chicago! #NatCon2011
Tue May 3 15:08:00 PDT 2011

HealthIsSocial @nationalcouncil Hope to run into you. Who's tweeting for the account? #natcon2011
@ me and we'll try to meetup.
Tue May 3 15:09:12 PDT 2011

nationalcouncil @HealthIsSocial You're tweeting with me, that would b the new social media
specialist. Let's connect! #NatCon2011
Tue May 3 15:14:29 PDT 2011

HealthIsSocial @nationalcouncil Where are you right now? I can come and meet you. #NatCon2011
Tue May 3 15:17:01 PDT 2011

nationalcouncil Gr8 social media health resource from Mayo Clinic to promote health, improve health
care and fight disease http://bit.ly/ce0C7h #NatCon2011
Tue May 3 15:19:48 PDT 2011

nationalcouncil @HealthIsSocial I'm at social media lab in exhib hall. I'll wait by door 2 lab. I'm the
one with the camera, laptop, and iphone! #NatCon2011
Tue May 3 15:21:18 PDT 2011

@nationalcouncil OK, see you shortly! #natcon2011

 Tue May 3 15:22:10 PDT 2011
HealthIsSocial

nationalcouncil Thanks 2 @MayoClinic for the informative social media ideas and resources in the
workshop! #NatCon2011
Tue May 3 15:25:14 PDT 2011

GroovyTGoddess …cont) http://bit.ly/ce0C7h #NatCon2011

Tue May 3 15:38:56 PDT 2011

davidwcovington #NatCon2011 Mayo, "It's better to give employees access to these tools (Facebook,
YouTube). They have them on their smart phones anyway."
Tue May 3 15:46:36 PDT 2011

CHCSBC Board Chair Ms. Rebecca Brown to accept the #NatCon2011 Visionary Leadership
Award on behalf of Leon Evans. http://bit.ly/ixAXBi
Tue May 3 15:52:26 PDT 2011

davidwcovington Social Media Success Stories: YouTube of charming older couple Marlow and
Frances on the Mayo Clinic piano #NatCon2011 http://bit.ly/lfKS2q
Tue May 3 16:11:33 PDT 2011

davidwcovington @bhmagazine Keys to a healthy organization--Patrick Lencioni: http://bit.ly/jNhwM3

#NatCon2011 (Five Dysfunctions of Team)
Tue May 3 16:21:51 PDT 2011

davidwcovington The Mayo Clinic Center for Social Media was launched 2/2011; already lists over 50
partners - http://socialmedia.mayoclinic.org #NatCon2011
Tue May 3 16:22:33 PDT 2011

nationalcouncil Another incredible day mtg new people & being the change. We hope you'll join us
2nite 2 celebrate & honor our award winners! #NatCon2011
Tue May 3 16:42:51 PDT 2011

HealthIsSocial @nationalcouncil It was definitely nice meeting you! Totally enjoyed the
conversation. Good job with the #NatCon2011 tweets! Cheers!!
Tue May 3 16:44:20 PDT 2011

cherylholt Continuing the Discussion on #Healthcare #Integration with Center for Integrated
Health Solutions staff #NatCon2011
Tue May 3 16:53:43 PDT 2011

davidwcovington National Council 2011 IdeaTalk: "Don't Ask, Don't Tell - Ending Secrecy Around
Suicide" (David Covington) http://bit.ly/muGQKe #NatCon2011
Tue May 3 17:01:39 PDT 2011

davidwcovington National Council 2011 IdeaTalk: "Shooting Ourselves in the Foot vs. Our Time Has
Come" (David Guth) http://bit.ly/l9VrN3 #NatCon2011
Tue May 3 17:03:56 PDT 2011

nationalcouncil The awards ceremony hums with participants, award-winners, and excited
participants. Everyone looks lovely and celebratory. #NatCon2011
Tue May 3 18:32:28 PDT 2011
nationalcouncil Lots of pics will be coming your way on Facebook. Are you following? Hope so.
#NatCon2011
Tue May 3 18:33:22 PDT 2011

nationalcouncil @HealthIsSocial Thanks! It was so fun to talk. More to come for sure. See you in your
workshop tomorrow! #NatCon2011
Tue May 3 18:37:31 PDT 2011

nationalcouncil Awards ceremony gets underway with dresses, music and lots of applause.
#NatCon2011 http://twitpic.com/4t0q9o
Tue May 3 18:39:39 PDT 2011

nationalcouncil A poor girl from the Bronx get to sit on the same stage as President Clinton. Thank
you from the bottom of my heart, Linda opens #NatCon2011
Tue May 3 18:40:33 PDT 2011

nationalcouncil Congressman Obey will b honored tonight. Pic here with Charles Ignoglia VP of
public policy #NatCon2011 http://twitpic.com/4t0s6h
Tue May 3 18:43:40 PDT 2011

nationalcouncil Board chair Bill Kyles takes the stage and opens the evening. You are all champions
and all part of being the change #NatCon2011
Tue May 3 18:45:57 PDT 2011

nationalcouncil Toast: 2 all honorees 4 continuing 2 write the stories of changemakers, may success
& happiness follow u through every endeavor #NatCon2011
Tue May 3 18:47:40 PDT 2011

nationalcouncil @JeffHurt of Velvet Chainsaw emcees the night and starts by saying to Tweet it up!
#NatCon2011
Tue May 3 18:48:39 PDT 2011

jlbmsu "@nationalcouncil: Awards ceremony gets underway with dresses, music and lots of
applause. #NatCon2011 http://t.co/vSAtVSX" @OCCMHA
Tue May 3 18:49:47 PDT 2011

nationalcouncil The Water Coolers take the stage to applause. They have been a great favorite this
week. #NatCon2011
Tue May 3 18:53:25 PDT 2011

nationalcouncil The water coolers serenade the awards dinner attendees #NatCon2011
http://twitpic.com/4t0xdl
Tue May 3 18:54:52 PDT 2011

nationalcouncil emcee @JeffHurt starts w a personal story about a traumatic event causing his
spouse not just brain damage & mental disorders #NatCon2011
Tue May 3 19:00:15 PDT 2011

nationalcouncil ...& follows up w/ a personal thank you-I am someone who lives and loves someone
w a mental illness #NatCon2011
Tue May 3 19:01:58 PDT 2011
nationalcouncil Peter Campanelli, recipient of the Visionary Leadership Award, takes the stage and
speaks to the crowd. #NatCon2011
Tue May 3 19:05:26 PDT 2011

nationalcouncil Linda Rosenberg at the awards dinner. #NatCon2011 http://twitpic.com/4t1dw4

Tue May 3 19:28:28 PDT 2011

nationalcouncil More photos are up on the National Council Facebook page including awards dinner
cameos http://on.fb.me/m3gtpW #NatCon2011
Tue May 3 20:01:29 PDT 2011

joannemmay #NatCon2011 great conference, useful,practical perspectives....

Tue May 3 20:04:58 PDT 2011

nationalcouncil ...we have felt informed, akcnowledge and included thanks to Linda and the National
Council #NatCon2011
Tue May 3 20:10:01 PDT 2011

nationalcouncil MAry Jane Gross sends remarks from China where she transitions to retirement for a
Visionary Leadership award... #NatCon2011
Tue May 3 20:11:38 PDT 2011

nationalcouncil Derald Walker receives a Visionary Leadership award and thanks Linda Rosenberg
#NatCon2011
Tue May 3 20:14:48 PDT 2011

nationalcouncil The Water Coolers sing a broadway song "This room is full of heros who show up
everyday. We can do it all!" #NatCon2011
Tue May 3 20:17:32 PDT 2011

nationalcouncil Rep. Obey gets laughs from the crowd saying a good speech has a beginning,
ending, and the shortest possible distance in bt/wn! #NatCon2011
Tue May 3 20:20:39 PDT 2011

nationalcouncil Rep. Obey shares that his father committed suicide. #NatCon2011
Tue May 3 20:21:54 PDT 2011

nationalcouncil We say we r an equal opportunity society but that is simply not true if poor kids can't
get a good education says Obey #NatCon2011
Tue May 3 20:22:00 PDT 2011

nationalcouncil It's certainly not true if people with mental illness can't get good care says Obey. To
great applause. #NatCon2011
Tue May 3 20:25:21 PDT 2011

matthewdr @joannemmay good to meet you today. Enjoy the rest of the show! Have fun with the
@CrowdCompass app! #Natcon2011
Tue May 3 20:29:27 PDT 2011

nationalcouncil @joannemmay Thanks! Glad you're enjoying it. #NatCon2011

Tue May 3 20:30:02 PDT 2011
nationalcouncil Final award-winner Nelson W. Burns takes the stage and starts: I want to thank Linda
and The National Council for such an honor. #NatCon2011
Tue May 3 20:31:34 PDT 2011

nationalcouncil Sherri Rushman accepts the Consumer Advocacy award and says 'There is no
recovery without hope.' #NatCon2011
Tue May 3 20:35:43 PDT 2011

nationalcouncil They say that a person is measured by the heros that they have so I must be very
lucky man closes Board Chair Bill Kyles. #NatCon2011
Tue May 3 20:40:12 PDT 2011

nationalcouncil Good night and thanks to all our tweeters for participating and talking. Can't wait to
talk again soon. Rest up for tomorrow! #NatCon2011
Tue May 3 20:40:42 PDT 2011

Gilbertchcs National Council Staff stand to be recognized and received resounding applauses.
#NatCon2011. Much deserved.
Tue May 3 20:41:19 PDT 2011

nationalcouncil @Gilbertchcs Thanks :-) As do the attendees who are doing the hard work everyday
to Be The Change. #NatCon2011
Tue May 3 20:44:16 PDT 2011

nationalcouncil Did u catch President Clinton at #NatCon2011? If not check out this amazing photo.
http://twitpic.com/4t3ld6
Tue May 3 22:06:17 PDT 2011

CHCSBC Board Chair Rebecca Brown accepts the #NatCon2011 Visionary Leadership Award
on behalf of Leon Evans, President & CEO. http://bit.ly/kqJU8Q
Tue May 3 22:43:46 PDT 2011

jlbmsu “@nationalcouncil: Sherri Rushman accepts the Consumer Advocacy award and
says 'There is no recovery without hope.' #NatCon2011” @OCCMHA
Tue May 3 23:19:24 PDT 2011

towerfdn W/all that you've learned at #NatCon2011, where should private foundations focus
their funding to advance your field?
Wed May 4 6:19:12 PDT 2011

janecummins #natcon2011 was the royal couple really necessary http://t.co/y0kwp7P

Wed May 4 6:34:09 PDT 2011

nationalcouncil TNC awarded the best and brightest in mental health and addictions services with
Awards of Excellence at #NatCon2011 http://ow.ly/4MXdy
Wed May 4 7:21:30 PDT 2011

Gilbertchcs Great products only come from people who are passionate, from teams that are
passionate. Steve Jobs This is why #NatCon2011 was so great.
Wed May 4 7:46:14 PDT 2011
KerisWithaK Advocacy Barbie happily pictured with Larry Fricks! #NatCon2011
http://twitpic.com/4tarsh
Wed May 4 8:24:41 PDT 2011

KerisWithaK A great advocate poses with Advocacy Barbie at #NatCon2011 - Chuck Ingoglia- you
rock! http://twitpic.com/4tauu8
Wed May 4 8:31:19 PDT 2011

nationalcouncil This morning's closing plenary begins in about 2 mins. Hustle to grab a seat (and
remember your conference evaluation!) #NatCon2011
Wed May 4 8:32:35 PDT 2011

nationalcouncil Xavier Amador opens the final day of the conference "I'm Not Sick, I Don't Need
Help". We'll b live tweeting his words of wisdom #NatCon2011
Wed May 4 8:35:09 PDT 2011

nationalcouncil Linda Rosenberg begins her intro with a full crowd attentive and thoughtful as
always. #NatCon2011
Wed May 4 8:39:10 PDT 2011

nationalcouncil Linda announces the design for the memorial to be at St. Elizabeth's in DC with
weeping walls, garden walk, and pool. #NatCon2011
Wed May 4 8:41:08 PDT 2011

nationalcouncil Linda shares part of Dr. Amadors story and how he realized that, initially, he
confused the illness for the person. #NatCon2011
Wed May 4 8:42:14 PDT 2011

nationalcouncil Dr. Amador, our morning speaker, wrote "I'm Not Sick I Don't Need Help"
http://amzn.to/m5fARq #NatCon2011
Wed May 4 8:43:50 PDT 2011

nationalcouncil Amador's father was tortured and killed in Cuba. He talks about his brother, Henry's,
schizophrenia flaring up. #NatCon2011
Wed May 4 8:46:44 PDT 2011

nationalcouncil Amador shares openly about his relationship with his brother including their difficult
times as well as the close times. #NatCon2011
Wed May 4 8:49:14 PDT 2011

nationalcouncil Amador transitions to discussion of mortality rate for schizophrenia 1 out of 10 people
#NatCon2011
Wed May 4 8:51:11 PDT 2011

nationalcouncil Consequences of not being in treatment often result in interfacing w/ police & lack of
opportunity to recover from this illness #NatCon2011
Wed May 4 8:53:03 PDT 2011

nationalcouncil Amador begins with questions for the audience. #NatCon2011

Wed May 4 8:53:43 PDT 2011

stacybird @matthewdr http://t.co/YW6bn9b That flash mob at #NatCon2011 looks like it was a
lot of fun!
Wed May 4 8:54:15 PDT 2011
nationalcouncil Unawareness of mental disorder: 32.1% unaware (I'm not sick) 25.3% moderately
unaware (maybe I am). #NatCon2011
Wed May 4 8:56:15 PDT 2011

nationalcouncil @stacybird @matthewdr It was! #NatCon2011

Wed May 4 8:56:38 PDT 2011

nationalcouncil The problem with oral antipsychotic medications is that people don't take them (50-
75%) #NatCon2011
Wed May 4 8:57:28 PDT 2011

nationalcouncil Who's taking their medicine reliably? Only 1/3 of people with schizophrenia.
#NatCon2011
Wed May 4 8:58:24 PDT 2011

nationalcouncil Awareness of being ill (insight) is among top 2 predictors of long-term medication
adherence says Amador. #NatCon2011
Wed May 4 9:01:09 PDT 2011

nationalcouncil Other top predictor: a relationship w someone who listens w/out judgment, respects
point of view... #NatCon2011
Wed May 4 9:03:22 PDT 2011

nationalcouncil ...and believes you would benefit from treatment says Amador #NatCon2011
Wed May 4 9:03:37 PDT 2011

nationalcouncil Amador says you win on the strength of the relationship, not on an argument.
#NatCon2011
Wed May 4 9:04:03 PDT 2011

nationalcouncil Anosognosia: http://bit.ly/98ZAXO Amador says we need to be able to say it so we

can talk about it so we can deal with it #NatCon2011
Wed May 4 9:10:21 PDT 2011

nationalcouncil Amador plays out a scenario with an audience member demonstrating the power of
Anosognosia. Captivating. #NatCon2011
Wed May 4 9:14:38 PDT 2011

nationalcouncil Audience member after role play scenario: Felt like "How do I hold on to my identity?"
#NatCon2011
Wed May 4 9:16:35 PDT 2011

nationalcouncil People will tell us what we want to hear to preserve their dignity says Amador.
#NatCon2011
Wed May 4 9:18:25 PDT 2011

nationalcouncil What works to engage people? Motivational interviewing has begun to b looked at in
treating people who don't believe they're ill #NatCon2011
Wed May 4 9:19:48 PDT 2011
nationalcouncil LEAP Approach: Listen, Empathize, Agree, Partner. #NatCon2011
Wed May 4 9:21:00 PDT 2011

nationalcouncil Partner on areas where you agree says Amador. #NatCon2011

Wed May 4 9:22:00 PDT 2011

nationalcouncil If you're finding Dr. Amador's thoughts and tips useful you may want to read his book
http://www.xavieramador.com/ #NatCon2011
Wed May 4 9:24:33 PDT 2011

nationalcouncil Dr. Xavier Amador wraps up to a round of applause. Thanks for following!
#NatCon2011
Wed May 4 9:36:38 PDT 2011

KerisWithaK "Be the Change" together: Advocacy Barbie and Linda Rosenberg! #NatCon2011
http://twitpic.com/4tbuhf
Wed May 4 9:54:08 PDT 2011

PhilBaumann Does anyone at #NatCon2011 have a dongle for a mac?

Wed May 4 10:21:13 PDT 2011

philbaumann @DocForeman It's in about 30mins! 11am PST. Follow tweets of @NatCon2011 -
she's a gr8 curator #NatCon2011
Wed May 4 10:29:12 PDT 2011

DocForeman Best wishes and break-a-leg @PhilBaumann during your presentation at

#NatCon2011.
Wed May 4 10:39:29 PDT 2011

nationalcouncil @philbaumann @DocForemanThnx! & yes yr presentation Engaging Patients thru

Social Media in social media lab will b smash success #NatCon2011
Wed May 4 10:43:19 PDT 2011

HealthIsSocial Presenting in a few minutes at #NatCon2011 The social media stuff...but with a twist
of lime.
Wed May 4 10:45:30 PDT 2011

PhilBaumann Presenting in a few minutes at #NatCon2011 The social media stuff...but with a twist
of lime.
Wed May 4 10:45:30 PDT 2011

rnchat Hey #RNchat and other nurses, I'll give a shout out to the chat during my preso at
#NatCon2011 starting at 11am PST. Say Hi!
Wed May 4 10:46:46 PDT 2011

MD_chat Hi #MDchat friends, I"ll give you a shout-out at #NatCon2011 during my preso on
hcsm. 11am-12:30pm PST today!
Wed May 4 10:48:47 PDT 2011

nationalcouncil Afternoon workshops begin momentarily. We'll be tweeting from the Engaging
Patients thru Social Media workshop. Ideas to come! #NatCon2011
Wed May 4 11:02:17 PDT 2011
KerisWithaK At #NatCon2011 in session about using #socialmedia to help people engage in
#mentalhealth services. Worth tweeting!
Wed May 4 11:03:15 PDT 2011

spf2juva @RNchat have a great preso at #NatCon2011! #RNchat

Wed May 4 11:03:18 PDT 2011

KerisWithaK Healthcare, HIPPA and social media... Oh my! #NatCon2011

Wed May 4 11:05:31 PDT 2011

nationalcouncil What I bring to the table to social media is in 3 lenses: View of tech, enterprise, and
clinical perspective says Bauman #NatCon2011
Wed May 4 11:06:23 PDT 2011

nationalcouncil Nurses understand human condition in nuanced and profound way says Bauman
#NatCon2011
Wed May 4 11:07:25 PDT 2011

nationalcouncil Bauman writes a blog "Health is Social" http://healthissocial.com/ #NatCon2011

Wed May 4 11:10:15 PDT 2011

nationalcouncil Baumans blog: Emerging technologies like social media r giving patients, drs &
nurses new ways of communicating/collaborating #NatCon2011
Wed May 4 11:11:11 PDT 2011

nationalcouncil Why should healthcare b involved? Healthcare should b leader in social media says
Bauman. #NatCon2011
Wed May 4 11:18:46 PDT 2011

nationalcouncil Healthcare should have been first, not last, since healthcare IS technology adds
Bauman. #NatCon2011
Wed May 4 11:19:15 PDT 2011

nationalcouncil Conclusion? #healthcare MUST understand social media. #NatCon2011

Wed May 4 11:20:16 PDT 2011

healthhashtags New Health Hashtag: #NatCon2011 http://bit.ly/jqqPDi Stats+Archive #hcsm

Wed May 4 11:36:03 PDT 2011

cdbond #NatCon2011 - Healthcare Twitter Hashtag http://t.co/Iw8mxsl via @foxepractice

Wed May 4 11:38:23 PDT 2011

KerisWithaK PatientsLikeMe- patients share data (personal health info) w/each other. Value?
Patients say yes- connecting, sharing, helping! #NatCon2011
Wed May 4 11:38:24 PDT 2011

KerisWithaK #mentalhealth folks learning about twitter, hashtags... #NatCon2011

Wed May 4 11:59:47 PDT 2011
KerisWithaK Remember #mhsm for mental health social media! RT @KerisWithaK: #mentalhealth
folks learning about twitter, hashtags... #NatCon2011
Wed May 4 12:00:57 PDT 2011

TonyCalice #natcon2011 Dale Jarvis. National Resources for quick mastery of ACO model &
regulations http://flpbd.it/bejs
Wed May 4 12:18:12 PDT 2011

miller7 @PhilBaumann spreading the #healthcare and social media love at the
#natcon2011 http://yfrog.com/gydfseej
Wed May 4 12:24:55 PDT 2011

PhilBaumann Thanks everyone at #NatCon2011 A good show with good people. Happy trails!
Wed May 4 13:36:23 PDT 2011

DocForeman Congrats @PhilBaumann on your #hcsm presso today! #NatCon2011

Wed May 4 13:50:34 PDT 2011