From: Online Banking Support

Subject: Re: Bill Pay Inquiry - Detail

Date: 10-30-2010 00:00:00
Dear Clinton Anderson,
Thank you for contacting the Internet Service Center
about the following payment:
Payee name: qualstar
Payment amount: $175.00
Send On date: 10/6/2010
I'm sorry for any inconvenience this may have caused. We
issued this payment as you instructed us; therefore, I am
not able to reverse the payment. I recommend you contact
the payee to request a refund of the payment.
Since this payment was issued according to your
instructions, we have determined that no processing error
occurred within Chase. In accordance with Federal
Regulation E, you have the right to request copies of all
documentation used to make this determination.
For your convenience, you can access proof this payment
was made from Chase Online(SM). The online proof of
payment includes details of your payment and can be used
to show the payee your payment was made. If a paper check
was issued for your payment, a copy of the front and back
of the cleared check is included following the payment
details.
Here's how to access your online proof of payment:
1) Log on to Chase Online.
2) Click "Payments and Transfers."
3) Click "Bill Payment."
4) Under Quick Links, click "See payment activity."
5) Under Action, click "See" for the payment you want to
access.
6) Click "see proof of payment" next to the status.
7) The proof of payment will be displayed.
8) Click "Save or Print." The proof of payment will launch
in a PDF format, which you can print or save to your
computer.
If you have any questions or require further assistance,
please e-mail us or contact our Internet Service Center at
1-877-242-7372.
Thank you,
Franky E Renderos
Internet Service Center

Original Message Follows:

------------------------
CIGPROFILEID:93344953
NAME:CLINTON R. ANDERSON
CUSTOMER USERTYPE:PR
CUSTOMER TYPE:PER
CUSTOMER DOMAININDICATOR:null
SEGMENT: POH
OLB_DATE-TIMESTAMP:10/30/2010 12:46:02
SOURCE:ICOB
Category:Move Money
ECI:0385592270
BUSINESS-AGENT-ECI:
ACCTTYPE:null
AOC:null

Reason : Duplicate Payment

Pay From : 914465083
Transaction Number : 929100476
Payee Name : qualstar
Payee Account Number : 1652210-03
Address1 : 2502 colby ave
Address2 :
City : everett
State : WA
Zip Code : 98201
Amount : $175.00
Send On : 10/6/2010
Deliver By : 10/14/2010
Delivery Method :
Receive Late Fee? : No
Late Fee Amount :
Other Information : payments on motorhome was overpaid
and I want refund check
Phone Number : 2084669807
Best Time To Call : 3 - 6 PM Eastern time
Contact Name at Payee :
Contact Phone Number :