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LIMITED:(KRIBHCO)
1
MAHARISHI INSTITUTE OF MANAGEMENT
PROJECT REPORT
ON
OF
INDUSTRY GUIDE:
RESPECTED,
2
DECLARATION:
declare that the present work titled “study the satisfaction level
not submitted this project report. All the given in the report is
RAKSHA SINGH
DATE:
PLACE:
3
ACKNOWLEGMEENT:
Dedication , full devotion & hard work is essential for the completion of
project but it is not possible without co-operation of others. So I have
completed my project with assistance & co-operation of many people.
So very first I would like to express my sense of gratitude & loyalty to our
learned and Great Director MR.J.N PODHAR for his great effort for
creating an educational & disciplined atmosphere in the institute.
It has been really a great learning & value addition while working on this
Project.
RAKSHA SINGH.
.
4
TABLE OF CONTENTS:
1 .EXECUTIVE SUMMARY 6
2. STATEMENT OF PROBLEM 7
3. INTRODUCTION 9
5.COMPANY PROFILE 18
6.COMPANY BACKGROUND 29
KRIBHCO. 45
9.RESEARCH METHODOLOGY 83
11.FINDINGS 100
12.RECOMMANDATION 102
13.CONCLUSION 108
15.APPENDIX 112
5
EXECUTIVE SUMMARY:
internet.
The final conclusion is that the system of pay & allowances offered by
the Organization is very nice but it needs certain changes with the
6
STATEMENT OF PROBLEM:
Why I chose to know the satisfaction level of employee on their Pay &
words we can say getting any specified amt. for doing the work for the
organization. Allowances can be said sum set aside for an ocurrence that
employees are getting from the organization . Pay is something for which
organization & allowances make them feel that organization really care
about them.
I chose this aspect for project as in the long run, I wish to make the career
7
in one of this field of Pay & Allowances given to the employees. So, when
Goal.
8
9
INTRODUCTION:
Remember , your first day when you get pocket money from your parent
Likewise, when you enter in any organization , you must be getting a pay
for doing your work according to the organization rules & regulation that
can be in child case amt. that parents must have to spent on them. But , apart
from this when child get something which he or she can spent on their wish
i.e.Allowances. likewise is the case with employees on getting the Pay they
feel happy but when they receive allowances they feel happy as well as
satisfied as it make them feel that organization really care about their needs
& requirement.
feel that they are not only workmen but they really care about them.
10
So , organization must give different types of benefits as allowances to
make their employees feel how special they are for their organization & they
Hence, good pay & allowanes make them feel working for
11
12
AN OVERVIEW OF COOPERATIVE SECTOR:
enterprises.
Cooperatives are based on the values of self-help, self-
for others.
13
PRINCIPLES:
discrimination.
14
cooperatives at other levels are also organized in
democratic manner.
by the membership.
15
they do so on terms that ensure democratic control by
autonomy.
cooperation.
international structures.
16
Principle VII : Concern for Community
communities.
17
KRISHAK BHARATI COOPERATIVES LIMITED
(KRIBHCO)
18
ESTABLISHMENT 17 TH APRIL, 1980
HEADQUARTER NOIDA
WEBSITE: www.kribhco.org
20
of India laid the Foundation stone on FEBRUARY 5,
21
MISSION:
VISSION :
22
OBJECTIVE:
23
PRODUCT RANGE OF KRIBHCO:
1. BIO- FERTILIZER:
Article I. AZOTOBACTER
AZOSPIRILUM
RHIZOBIUM
PHOSPHORUS SOLUBILIZING MICRO- ORGANISM
2. SEEDS:
WHEAT
PADDY
PULSES:-
i. Gram
ii. Pea
iii. Arhar
iv. Moong.
OIL SEEDS:-
i. Mustard
ii. Soyabean
iii. Castor
24
3. UREA.
4. AMMONIA.
25
ABOUT PLANT:
February 5, 1982.
26
Ammonia is 1.729 million MT and 1.003
in various state.
27
One of the World's largest and most modern
fertilizer organisation.
28
KRIBHCO INVESTMENTS:
29
KRIBHCO has an equity participation of Rs.48.75
GEB etc.
CAPACITY 156MW
30
ammonia - urea fertilizer complex of Oswal Chemical.
Crore.
31
KRIBHCO alongwith IFFCO as Indian partner and M/S
Environment Protection
32
Safety
Energy Conservation
Productivity
Industrial Relations
Others
Evironment Protection
33
KRIBHCO has bagged the Gopalakrishna Singhania Memorial
Endowment
MEMBERSHIP OF KRIBHCOvpsingh@kribhco.net
34
.S.NO. NAME DESIGNATION
FINANCE
4. SHRI A.K GUPTA
DIRECTOR
CHIEF VILIGANCE
5. SHRI T.P SINGH OFFICER.
EXECUTIVE
6. SHRI S.D NANGIA DIRECTOR(TECH)
GENERAL
7. SHRI C.P SINGH MANAGER(TECH)
SHRI S. JAGGIA
9. G.M(PO)
35
SHRI S.K GARG
11. G.M(MKTG)
36
webmaster@kribhco.net
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Krishak Bharati Coopertive Limited (KRIBHCO) is the world’s
premier fertilizer producing cooperative having outstanding
track record to its credit in all spheres of its activities.
KRIBHCO has fully imbibed the cooperative philosophy and
has made sustained efforts towards promoting the cause of
modern agriculture and agriculture cooperatives in the
country.
38
generation programmes etc. have been conducted which
have benefitted about 2.5 lac farmers across the country.
39
SEEDS MULTIPLICATION PROGRAMME:
40
BIO-FERTILISERS:
41
42
Pay & Allowances plays an integral role in the working of
an organization.
say getting any specified amount for doing the work for an
organization.
43
power of the purse”) allowing another person to have some
44
45
PAY AND ALLOWANCES:
PAY SCALES:
The existing pay scales of different categories of employees are given
below:-
B 25750-650-30950
OFFICERS C 21500-600-26300
D 20000-500-25000
E 18500-450-23900
F 17500-400-22300
F1 16000-400-20800
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G 14500-350-18700
G1 13500-350-18050
G2 10750-300-16750
H 9100-250-14600
WORKMEN H1 8200-220-12380
I 7600-210-11590
J1 7100-175-10425
K 6600-150-9450
L 6400-130-8870
L1 6050-110-8360
M 5300-90-7190
N 4900-80-6580
O 4100-70-5570
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(Board C&D H
level) (JGM)
01
CONVEYANCE MONTHLY …….. ……. 12% 12%
ALLOWANCE
02
TRANSPORT MONTHLY …….. …….. 3% 5%
ALLOWANCE
03
CANTEEN
SUBSIDY MONTHLY ……… 7% 7% 5%
04
WASHING MONTHLY
ALLOWANCE 3% 3% 4%
05
NEWSPAPER & MONTHLY
PERIODICALS 3% 3% 4%
30%
06
EDUCATION MONTHLY
ALLOWANCE 2% 2% 2%
07
FURNISHING MONTHLY
ALLOWANCE 15% ….. ……
08
LTC/LTE YEARLY 20% 20% 20% 18%
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TOTAL 50% 50% 50% 50%
INCREMENT:
actual rent paid, whichever is less , subject to the condition that 10% of their
49
KANPUR, LUCKNOW&NAGPUR. 25% OF BASIC PAY
CUTTACK, DURAPUR,GUNTAR,JAMSHEDPUR
Key official of the society holding in grade E&A are entitled to society
cities:
Board level
50
C 1200 stf RS 12000/- RS 8200/- RS 5800/-
D 1200 stf RS 11250/- RS 7200/- RS 5200/-
E 1200 stf RS 10500/- RS 7000/- RS 5000/-
amended from time to time & the notification issued thereunder by the
Govt. of India.
51
4.10.0 NON PRACTICING ALLOWANCE:
NPA will count as pay for the purpose of D.A, gratuity and P.F.
(b) over RS. 50,000/- & upto RS. RS. 200/- p.m
5,00,000/-
52
4.12.0 SHIFT ALLOWANCES:
Employees of medical Departmental who are coming in break shift & are
attending duties from 8.30 A.M to 1.00 P.M. & 4.30 P.M. to 7.00P.M. shall
& condition :
H1) shall be at the rate of 1.30 times of the highest increment admissible
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in the respectives scales of pay(grade) held by the employees. However , in
to work under the system of 48 hours weekly working & shall ceases to be
3. The special allowance shall not count for computation of any other
4.14.0 OVERTIME:
GENERAL PRINCIPLES:
of the FACTORIES ACT, in case of plant, delhi shops & establishments act
in case of delhi offices, & state shops & establishment act in case of states
54
offices.
plant in grade H1 & below shall be entitled to overtime pay for the work
In case drivers has to work for more than the period of normal
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GRADE AMOUNT
1.0 Entitlement.
Other LTE.
2.0 frequency:
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2.1 LTC/LTE will be available once in a year.
him or any member of his family, be eligible for the reimbursement of:
elegant preparation.
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employee shall be a maximum of rs. 4500/- for a family of 3 or more
member & a maximum of Rs. 2,250 for the family of two & below , per
financial year.
nursing home or any treatment taken with the reference of medical officers
4.0 An employee & the dependent members of his family shall ordinarily be
opportunity available.
RS. 40,000/- per annum. Full reimbursement in this regard shall be made
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reimbursement of the expenditures over & above this amt., subject to limit
Apprentice act 1961 & the trainees who are taken on traning under a specific
wife or husband( as the case may be) of the employee & children &/ or
(a) he is above the age of 58 yr. unless he is disabled to the extent that
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he is unfit for any suitable employment.
(c) he normally resides with the employee his total annual income
including the income of his wife
else, whosoever.
(d) her annual income together with her husband’s doesn’t not exceed
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RS. 18000.
(a) unmarried
(a) unmarried
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VI. Family means employee,s spouse(wife or husband, as the case may be)
& the children including legally adopted & / or parents of the employee &
where children & /or parents of the employee are completely dependant on
such employee.
VII. Employee has to furnish declaration at the time of joining the service of
KRIBHCO , about his dependents as per the citeria laid down in the
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(b) othe places RS. 625/- p.m
(i) ENTITLEMENT-
seniority.
hereunder;
J&K A & A1
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D,E& F D & D1
of an employee.
township.
(ii) ALLOTMENT-
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seniority at KRIBHCO , surat. In case there is a tie between employees
whose date jonining / promotion in grade is the same, the date joining/
date of joining & promotions etc. Are same , then occupancy of quarter in
(b) If an employees is entitled for higher type of quarter , but the same is
not available or allotment due to shortage , such employees will get first
available.
the same will be allotted to the next employee & the employee who
allotment to any type of house for a period of one year of debarring &
the employee will fall in the seniority list alongwith all other eligible
employees thereafter.
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entitled for the same time of houses i.e on promotion from G2 , H , H2
par.
(e) Other terms & conditions regarding allotment & occupation shall be
(a) In case a particular quarter falls vacant & more than one
employee apply for change of quarter. The rules as applicable for fresh
only once.
(c) All the vacant C& D type quarters shall be notified for
seniority.
allowed.
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(e) change shall not be permissible before completion of six
form within stipulated period after the notice has been put on the
notice board.
(iv) RESERVATION:
Authority.
67
4.22.0 FACILITIES AVALABLE FOR RETENTION OF
RESIDENTIAL ACCOMODATION ON CESSATION OF
SERVICE/ TRANSFER:
Beside the above, the (RS.) following facilities to executives in the rank
completion of tenure.
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4.23.0 TRAVELLING ALLOWANCE/ DAILY
ALLOWANCE:
allowance as per the rule on the subject. The salient feature of the same
given below:-
Every employee proceeding on tour shall get his tour programme approved
MODE OF JOURNEY:-
provided in schedule I, & shall be reimbursed the actual air fare/Rail/ bus
The shortest & most usual route & the most usual means of transport shall
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by a mode other than to which he is ordinarily entitled to as laid down in
entitlement.
CASH ALLOWANCE:-
Schedule I
Officers in grade F1
drawing a basic pay less 1st class/ II AC by train. Public taxi/ own car.
than RS. 17,500/- per
70
month, G & G1.
Officers in grades G2
& H & other employees 1st class / II AC by train 3 wheeler Auto
drawing basic pay of Rickshaw/ cycle
RS. 7275/- & above. rickshaw.
Schedule II
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01. 02. 03. 04. 05. 06.
72
C 715/- 125/- 245/-
73
B 300/- 45/- 135/-
L&
VI BELOW A 320/- 45/- 135/-
NOTES:-
Allowance .
74
03.When conveyance is also claimed on actuals or provided
to them.
PERIOD OF TOUR:
75
for official tour will require prior approval of the competent
Authority.
1.ROOM RENT:
The claim for room rent including any taxes on room rent shall be
supported by vouchers. The room rent should not be than 25% of the
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2. LOCAL TRANSPORT , TELEPHONE CALLS& CONTIGENCY
EXPENSES:
of the per diem rate without any documentary evidence. In case the
expenditure on these accouts exceed 20% of the per diem rate allowed,
Expenses on account of food etc. shall be restricted upto 30% of the per
On this account exceeds 40% of the per diem rate allowed, the statement
4. ENTERTAINMENT EXPENSES:
Exchange only.
5. KIT ALLOWANCE:
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kit allowance shall be admissible at the rate of Rs. 1500/- for the first
78
both ways.
Registration
5. fee for At actual on documentary evidence
conference/
Seminar.
Maximum of US $ 5000
6. Course fee
for training.
4.25.0 LIVERIES:
79
Sarees (ladies) 3Nos. Yearly
at site.
80
12. Crash helmet #/ turban
* Stitching charges for Shirts/ Pants & Blouses Shall be paid at the rate
# Employees who are entitled & owning Auto Two- Wheeler vechicles
Officers in grade G & above are entitled to brief case for official use
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use. The value of the briefcase to be provided to FRs shall not exceed Rs.
82
83
RESEARCH:
problem.
formulating hypothesis.
RESEARCH METHODOLOGY.
OBJECTIVE OF RESEARCH:
find the truth which is hidden & which has not been discovered as yet.
84
TYPES OF RESEARCH:
In dealing with real life problem it is often found that at hand are
This is the data which have already been collected & analyzed by
Books etc.
85
THIS PROJECT REPORT I HAVE COMPLETED WITH THE HELP
VALUABLE INPUTS.
86
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The Following are the questions of the questionnaire along with their
Q1. For how long you have associated with the organization?
Some had joined recently while there were some who had been
Q2. Do you have full knowledge about Pay & Allowances given to you by
your organization ?
Majority of the respondents said that they have full knowledge about
(a) 2
(b) 3
(c) 4
(d) above 5
88
5%
15%
2
3
4
60% 20% above 5
ANALYSIS:
80% of the respondent says that they get 4 & obove 5 allowances in a year.
Hence, we can say that majority of respondents get more than 4 allowances
in a year.
Q4. Are you satisfied with your Pay Scale given by the organization
89
(a) Yes
(b) No
15%
yes
no
85%
ANALYSIS:
This graph shows that only 15% of the respondents are not satisfied with
their Pay scale. However , the rest 85% of them are satisfied with their
Q5.Do you think Pay & Allowances provided to you meets your family
needs?
90
(a) Yes
(b) No
yes
no
can't say
80%
ANALYSIS:
Allowances meets their family needs or not.From the above chart, we can
infer that 5% of the respondents have no opinion regard this. While 15% of
the respondents said that Pay &allowances doesn’t meets their family
91
Q5. Do you think according to growing needs of employees allowances
should be increased?
(a) Yes
(b) No
with growingneeds
10% allowancesshould be
incresed?
yes
No
90%
ANALYSIS:
This pie chart shows the responses of the target population to the above
92
Q6. On what basis allowances fixed in your organization?
(b) promotion
(c) seniority
ANALYSIS:
All of the Respondents said that their allowances are fixed on Basic
pay.
Q7.Do you think that there is any need of change in the present system of
(a) Yes
(b) No
93
Any need of
change in
present
system of
Pay &
35% allowances
yes
No
65%
ANALYSIS:
According to the above graph, about 65% of the respondents agree to the
Fact that there is a need of change in the present system of pay &
Moreover, there were some respondents (35%) who did not agree with the
Fact.
Q8.Do you think that there is any other allowances which must be provided
(a) yes
(b) No
94
40%
Yes
NO
60%
ANALYSIS:
According to the above graph, majority of the respondents don’t want any
Other allowances but some of the respondents wants that there should be
Some allowances.
Q9.Do you think that some of the allowances should be given on the basis
(a) Yes
(b) No
95
(c) can’t say
60% 55%
50%
% of respondents
40% 35%
30%
20%
10%
10%
0%
yes No can't say
allowances based on performance
ANALYSIS:
This bar graph shows that 55% of the respondents wants that some of the
of the don’t agree with statement. However , 10% employees don’t want
to say anything.
Q10. Are you getting any type of non-monetary benefits from the company?
(a) Yes
(b) No
96
Are you
10% getting any
non-
monetary
benefit ?
yes
no
90%
ANALYSIS:
The above pie-chart shows that maximum respondents are getting non-
benefits .
(a) Yes
(b) No
97
80%
70%
% of respondents 70%
60%
50%
40%
30%
30%
20%
10%
0%
yes No
pay package is attractive
ANALYSIS:
This bar graph shows that 70% of the respondents agrees with the fact that
there pay package is attractive. However 30% of the respondents feel that
efficient?
98
Allowances should be revised from time to time.
99
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Based on the data analysis of 15 responses to the questionnaire, the
findings can be summarized as follows:
allowances.
Higher level employees more or less are satisfied with their Pay &
allowances.
101
102
Based on my observation & participation in the whole system on Pay &
recommendation.
employees. Actually lower & middle level employees should get these
103
More of education allowances is to be provided to the employees of
grade D to O .
Can know about the perception of their employees towards Pay &
Performa:-
(TWICE IN A YEAR )
NAME:
DESIGNATION:
AGE:
CONTACT NO:
104
HOW SATISFIED ARE YOU WITH THE FOLLOWING:
(1) D.A:-
(2) H.R.A:-
(3) C.C.A:-
(4) LEASED
ACCOMO-
- DATION:-
(5) NPA:-
(6)CASH
HANDLING
ALLOWANCES:-
(7) OVERTIME
ALLOWANCES:-
(8) MEDICAL
ALLOWANCES:-
105
(9) LTC/LTE:-
(10) SHIFT
ALOWANCES:-
(11) TRAVELLING
ALLOWANCES:-
(12) DAILY
ALLOWANCES:-
(13) FOREIGN
TOUR ALLOWANCES:-
(14) CANTEEN
ALLOWANCES:-
(15) WASHING
ALLOWANCES:-
(16) NEWSPAPER
ALLOWANCES:-
(17) EDUCATION
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ALLOWANCES:-
(18) FURNISHING
ALLOWANCES:-
Your suggestion:-
………………………………………………………………………………..
107
108
After completion of this project & based on the responses of the
respondents , we can conclude that the employees are more or less happy
With their pay & allowances . But they want certain minor changes in it.
Actually , what happens pay is something for which employees work in the
organization & allowances make them feel that they really care about them.
The organization is really provides good pay packages specially with the
To sum up, I can say only that employees are satisfied with the system of
pay & allowances they like to have a minor changes in the system( as
nice manner.
109
110
BIBLIOGRAPHY:-
1. www.wikipedia.com
2. www.kribhconet.com
3. www.kribhco.org
5. www.answer.com
6. www.google.com
9. www.ask.com
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QUESTIONNAIRE:-
(Information used in the questionnaire will not be revealed & it’s only for
research purpose.)
NAME:
DESIGNATION:
CONTACT NO.:
ORGANIZATION NAME:
……………………………………………………………….
2. Do you have full knowledge about Pay & allowance given to you by our
organization?
4.Are you satisfied with your pay scale given by the organization
according to your job profile?
113
(a) Yes (b) No
5. Do you think Pay & Allowances provided to you meets your family
needs?
(a) Basic pay (b) promotion (c) seniority (d) policies of company
7. Do you think there is any need of change in the present system of Pay &
Allowances?
114
10.Are you getting any type of non-monetary benefits from the company?
efficient.
………………………………………………………………………
………………………………………………………………………
115
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