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The Smart Choice Just Got Smarter

Presenter Name, Presenter Title


March 2009

Slide 1
Background

We know you need to guarantee uninterrupted application delivery for your


mission-critical applications

Unlike other vendors we are not here to sell you anything, or to create fear,
uncertainty and doubt

We are here to share with you our plans and establish a lasting relationship

So you can make a smarter decision that fits your business

Slide 2
Our Plan

Radware & Nortel agreed on the acquisition of Alteon product line


Both parties had the best interest of Alteon customers in mind

Therefore our plan highlights:

•Provide world-class support from an application delivery-centric vendor to


existing NAS products

• We plan to make major investment in current NAS product line


•Join forces in terms of technology; leverage mutual strengths from both
Radware and Alteon technologies/experience

Slide 3
Some Facts About Us

Slide 4
Who is Radware?

• We are a focused and experienced Application Delivery vendor

• We evolved our solutions in this market from load-balancers to Application


Delivery Controllers (ADC)

• We provide our customers with Business-Smart Networks ensuring:


• Full availability
• Maximum performance
• Complete security
for their business critical applications at all times

• Our business-smart solutions align network behavior with business


needs & processes to drive productivity up and infrastructure costs down

Slide 5
Company Fundamentals

Public Company – Sept. 1999 Global Presence


(NASDAQ: RDWR) Founded in 1997 Selling in over 40 countries

Member of the RAD Group Consistent Revenue Growth


14 Companies (6 listed in NASDAQ, 2008 Record Year
4000+ employees)
$114M in Cash; No Debt
620 People Worldwide
260 in R&D

Slide 6
Over 10,000 Customers Trust Radware

Slide 7
Certifications and Alliances

Slide 8
Radware ADC Leadership

First to market Key Patents


• Global ADC • Global load balancing & traffic redirection

• Link load balancing • Multi-homing (link load balancing)

• Integrated security & QoS • Behavioral security for application delivery

• Site-wide ADC management • Business event engine –


Customer behavior/experience manager
• Business-smart network (Inflight)
• Virtual data center optimization

Slide 9
Radware Technical Services

Slide 10
World-Class Customer Service & Support

This is how we support you:

• We have 3 worldwide technical assistance centers (TACs) dedicated to Layer


4-7
• Staffed by a dedicated team of 55 Layer 4-7 TAC specialists
(of them 25 are Alteon TAC specialists )

Slide 11
Radware Alteon Technical Services

• Radware Alteon provides 24X7 “Follow the Sun” technical support out of
our 3 worldwide technical assistance centers (TACs)
• Customer/Partner/Reseller can approach technical assistance by the
following methods:
• E-mail: support@radwarealteon.com
• Toll-free numbers
• Online support request form on Radware Web site

Slide 12
Product Lines Supported

We will support all the currently supported models of:

• Nortel Application Switches (NAS)


2208, 2216, 2424, 2424-SSL, 3408

• Nortel Application Accelerators (NAA)


510, 610

Slide 13
ADC Experts at the First Contact Point

• ADC-centric TAC, expert level know-how and best practices


• Radware TAC team includes many Alteon experienced specialists before
acquisition closing
• On average 95% of calls are closed without escalation which means the first
person to address the call is an ADC expert

Slide 14
TAC - Customers Quotes

Below is a sample of customer feedback from our standard survey:


“Great support representative. Got me back up and running in no time! Excellent
knowledge and communication. Answered all my questions. Saved the day! Thanks
again”
DATCU

“VERY knowledgeable, which was a relief. I especially appreciate his going into my
system with webex to make sure everything is setup correctly. Provided proactive
advice to make sure future issues are avoided, which was so appreciated”
New England Office Supply

“Thank You for Your very quick response - this was my first support call to Radware
support and if it always as fast as today I'm more than happy to work with you.” Nokia
China, Alteon customer

From the load-balancing mailing list:


“I logged my first ticket with the "new" Radware-Alteon TAC team and so far its been
much better than my Nortel experience.”
Sun, Alteon customer

Slide 15
5 Years Support Plan

• We provide you with a 5-year support plan guaranteeing no end of support


(EoS) of Radware Alteon models for the next 5 years
• Key business benefits provided for the next five years:
– Ensure your ADC platform is continuously supported using our 24x7 “Follow the
Sun”, world-class support located in the US and India
– Eliminate risk of replacing your ADC platform due to unexpected support
termination
– Benefit from ADC-centric TAC team which includes many Alteon experienced
specialists providing expert-level know how and best practices
– Comprehensive on-going support including hardware RMA, maintenance
software releases and feature releases
• The 5-year support starts on April 1st 2009
NAS-Alteon Product Line Road Map

Slide 17
Alteon Product Line Road Map

1. We Will Leverage: Strong, stable products & key features


2. We Will Ensure: Seamless transition, world-class support
3. Our Commitment: 5-year support to current Alteon product line
4. Our Plan: We will enhance current NAS product line and address customer
requirements with:
– Accelerated performance
– 10GE Ports
– Alteon OS 27.0
– Same Management, CLI Interfaces
– Full Backwards Compatibility
5. Followed By: Advanced acceleration capabilities integrated into the Alteon
OS

Slide 18
Alteon 2-Year Road Map

Alteon 5412 Best-of-Breed ADC

H1 2009 H2 2009 H1 2010 H2 2010

New Alteon OS version New Alteon OS version 27.0


with integrated application
acceleration

Meeting Customer Needs:


 Integrated, Advanced Acceleration Capabilities
10Gig Support
 Performance Scalability

Slide 19
S/W Releases

Software Maintenance Version 25.0.1


• First software maintenance version from Radware
• Closing 28 open CRs and reported malfunctions
• Examples of cases being answered:
– 100% MP CPU During SNMP MIB WALKS
– Insert Cookie persistency does not work for operation disabled servers
– FTP server's TCP "syn" resending during FTP-DATA causes RIP leak.
• Released on: May 15th, 2009

Software Minor Version 25.1.0


• Will close at least 37 Priority 1 reported problems including a “dot3”
performance issue and all MP overload
• In addition will close all major issues from which were reported during our
customer outreach meetings
• New licensing mechanism
• Radware-Alteon rebranding
• Scheduled date: September 1st, 2009
Slide 20
S/W Releases – cont.

Software Minor Version 24.1.0


• Align ASOS 24.x with all stability and fixes offered in 25.1.0
• New licensing mechanism
• Radware-Alteon rebranding
• Scheduled date: Q4 2009

Software Minor Version 25.2.0


• Health-checks enhancements
• Global server load balancing enhancements
• In addition will close all major issues from which were reported during our
customer outreach meetings
• Scheduled date: Q4 2009

Slide 21
Extension of Alteon Product Line

New H/W platform – Alteon 5412


• 4X10 GE Ports, 12Gig Ports
• 6-8X Performance Improvement
– 16Gbit L4-7 throughput
• NAS OS
• Fully Compatible with NAS Product Line
• Same CLI and management for Ease-of-Use
• Best Cost per TPS

Time frame: H2 2009

Slide 22
Alteon 5412 Highlights

4 SFP (1G) ports 8 Ge (1G) ports

HA: Dual
Power
Supplies

2 Ge (1G)
HA: Internal
4 XFP (10G) ports ports for
Bypass (copper)
Management

Slide 23
Next Major S/W Version – Ver. 27.x

• Integrated Application Acceleration

– SSL acceleration and offloading – up to 30,000 TPS

– TCP optimization, caching , Web compression, image optimization

• Advanced Layer 4-7 features

• Seamless platform configuration migration

• Maintain Alteon CLI

Time frame: H1 2010

Slide 24
Major R&D Investment in ADC

• 90 dedicated R&D engineers for the Alteon


product line

• A total of over 260 R&D engineers dedicated to


Application Delivery technology

Slide 25
Summary

Slide 26
Radware Focus & Expertise

• 11 years of experience in Awards:


Application Delivery

• Clear focus on ADC

• Deep knowledge
of the market,
ADC technology and best practices

Patents: Customers:

1. Global load balancing & traffic redirection


2. Multi-homing (link load balancing)
3. Behavioral security for application
delivery
4. Business event engine

Slide 27
Making a Smart Choice

1. We are here to support you with:


– World class support service
– Seamless transition
– Product line continuity
– Reduced TCO
2. Alteon product line has a future:
Clear road map to address customer needs on the existing product line
3. Your investment in people, knowledge and equipment
is well protected

Slide 28
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